customer service associate Jobs in Istanbul

customer service associate

mağaza müdürü

area manager

area manager, fulfilment center operations Jobs in Istanbul

area manager, fulfilment center operations

assistant buyer

assistant store manager trainee

 Guess

<div>Guess, a renowned leader in the global fashion industry, is seeking a Assistant Store Manager to join our dynamic team. The successful candidate will support their team in daily operations, ensuring the store provides exceptional service and achieves its sales goals. 
<ul>
<li>Assistant Store Manager in daily operations and overall management of the store.</li>
<li>Lead and motivate the sales team to achieve store sales goals and objectives.</li>
<li>Provide exceptional customer service by addressing customer inquiries and resolving issues.</li>
<li>Ensure product displays, signage, and merchandising standards are maintained throughout the store.</li>
<li>Assist in training and onboarding new employees to ensure a knowledgeable team.</li>
<li>Monitor inventory levels and assist in managing stock replenishment and orders.</li>
<li>Conduct regular store audits to ensure compliance with company policies and procedures.</li>
</ul>Requirements<ul>
<li>Proven experience in a retail management or supervisory role.</li>
<li>Strong leadership and team-building skills with the ability to motivate others.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Ability to analyze sales data and make informed decisions.</li>
<li>Detail-oriented with strong organizational skills.</li>
<li>Flexibility to work various shifts, including weekends and holidays.</li>
<li>Univercity diploma required; a degree in business or a related field is a plus.</li></ul></div>

Assistant Store Manager (Vadi İstanbul)

Guess Europe Sagl

<div>
 Guess, a renowned leader in the global fashion industry, is seeking a Assistant Store Manager to join our dynamic team. The successful candidate will support their team in daily operations, ensuring the store provides exceptional service and achieves its sales goals.
 
 
 <ul>
 <li>
 Assistant Store Manager in daily operations and overall management of the store
 </li>
 <li>
 Lead and motivate the sales team to achieve store sales goals and objectives
 </li>
 <li>
 Provide exceptional customer service by addressing customer inquiries and resolving issues
 </li>
 <li>
 Ensure product displays, signage, and merchandising standards are maintained throughout the store
 </li>
 <li>
 Assist in training and onboarding new employees to ensure a knowledgeable team
 </li>
 <li>
 Monitor inventory levels and assist in managing stock replenishment and orders
 </li>
 <li>
 Conduct regular store audits to ensure compliance with company policies and procedures
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Proven experience in a retail management or supervisory role
 </li>
 <li>
 Strong leadership and team-building skills with the ability to motivate others
 </li>
 <li>
 Excellent communication and interpersonal skills
 </li>
 <li>
 Ability to analyze sales data and make informed decisions
 </li>
 <li>
 Detail-oriented with strong organizational skills
 </li>
 <li>
 Flexibility to work various shifts, including weekends and holidays
 </li>
 <li>
 Univercity diploma required; a degree in business or a related field is a plus
 </li>
 </ul>
</div>

Assistant Store Manager (AKASYA)

Assistant Store Manager (Mall Of İstanbul)

Assistant Store Manager (Emaar)

Tiffany & Co.

<div>TIFFANY &amp; CO. IS OPENING A NEW STORE AT ISTANBUL AIRPORT
At Tiffany &amp; Co., joy is central to everything we do, from crafting our exceptional pieces to inspiring clients to express and celebrate the many facets of love.
It&rsquo;s a skill that we&rsquo;ve been perfecting since 1837, one empowered by our daring vision and entrepreneurial spirit. Together, each generation of employees honor our past while dreaming of our future.
We are looking for thoughtful, curious, and optimistic talents, seeking to deliver excellence and to contribute to Tiffany &amp; Co.&rsquo;s continued legacy.
The Team Manager (or Assistant Store Manager) will support the Store Manager in leading, developing and supporting the sales, operations and security team members to meet and/or exceed sales target and elevate the Tiffany store experience. S/he will assume oversight for the store when the Store Manager is not present. The manager is a dynamic, attentive and inspiring leader who builds relationships with internal and external clients; someone who could be called a mentor, a coach, and who acts as a Guest Experience Manager, ensuring unsurpassed client service.
Responsabilities:
SALES
Deepen the relationship with our clients to achieve or exceed sales target, product category sales targets, and relevant KPIs:
<ul><li>Manage and motivate the team to consistently achieve or exceed store sales target.
</li><li>Drive client development activities among individual team members to cultivate new and existing clients.
</li><li>Demonstrate sales leadership by playing an active role on the sales floor and managing client relationships personally.
</li><li>Drive business through key product pillars and KPIs.
</li></ul>SERVICE
Execute in all things with a client-centric approach. Demonstrate passion and deliver Tiffany Touch moments to clients at every touchpoint:
<ul><li>Lead, model and coach based on client feedback.
</li><li>Provide management presence on the sales floor, coaching the team and ensuring Tiffany client experience expectations are being delivered at all times.
</li><li>Optimize hospitality and store amenities to create unique experiences.
</li><li>Take action on client feedback to improve client service.
</li></ul>TALENT
Attract, hire, and retain top talent to cultivate a climate of high performance:
<ul><li>Continuously train, coach, and provide qualitative feedback, utilizing reward and recognition as well as performance management process to improve team engagement and performance.
</li><li>Network and recruit to build a pipeline of diverse, multi-lingual, highly skilled talent
</li><li>Set and communicate clear and challenging goals, aligned to our Strategic Priorities and Key Results.
 </li><li>Leverage and utilize training and development offerings to effectively support growth and development to drive performance.
</li></ul>OPERATIONS EXCELLENCE
Champion operations efficiency and effectiveness. Challenge the standards to seek continuous improvement:
<ul><li>Ensure exceptional operational support to drive sales and service.
</li><li>Manage efficient back of house and ensure consistency with established operational procedures. Identify and execute efficiencies and best practices
</li><li>Ensure compliance with all internal control procedures.
</li></ul>Required Qualifications
<ul><li>Minimum of 5 years of retail or luxury retail store management experience or relevant client related experience (e.g., hospitality).
</li><li>Proven track record in sales generation, managing the achievement of sales results.
</li><li>Proven ability to develop new opportunities and maintain client relationships while ensuring brand recognition and penetration in market.
</li><li>Flexibility to work in various roles based on business needs (i.e., on the sales floor, operations, etc.).
</li><li>Turkish and English speaking abilities are mandatory, a third language is an appreciated plus.
</li></ul>Preferred Qualifications:
<ul><li>A college/university degree.
</li><li>Graduate gemologist degree or previous Gemological Institute of America (GIA) course work is preferred.
</li></ul>#LI-SM1</div>

Team Manager (Assistant Store Manager) | NEW OPENING - Istanbul Airport

Gizli

<div>
 
 
 Who We Are?
 
 
 
 
 
 
 As one of the leading companies in the Food &amp; Beverage Services field, we are looking for enthusiastic, dynamic and quality-oriented colleagues to join our innovative, dynamic team for the position of &ldquo;
 
 Franchise Brands Operations Assistant Manager
 
 &rdquo; located in our Head Office.
 
 
 
 
 
 
 General Qualifications:
 
 
 
 
 
 <ul>
 <li>
 Graduated from relevant university departments (Business Administration, Economics, Industrial Engineering, etc.), preferably with a master's degree
 </li>
 <li>
 Minimum 3-5 years of managerial experience in international food &amp; beverage brand operations
 </li>
 <li>
 Commitment to service and quality standards with expertise in these areas
 </li>
 <li>
 Experienced in operational process management and improvement
 </li>
 <li>
 Strong team management, leadership, communication, and negotiation skills
 </li>
 <li>
 Developed analytical thinking, strategic planning, and problem-solving abilities
 </li>
 <li>
 Proficient in MS Office programs
 </li>
 </ul>
 
 
 
 
 
 Job Description:
 
 
 
 
 
 <ul>
 <li>
 Ensuring the implementation of the brand's standard operations, procedures, instructions, job descriptions, and processes in stores in line with targets,
 </li>
 <li>
 Planning operational preparation processes during store openings and implementing opening preparation steps,
 </li>
 <li>
 Ensuring that the standards of existing franchise brands are applied, reporting areas for improvement, and creating corrective action plans,
 </li>
 <li>
 Coordinating the implementation of annual/periodic product plans determined by the brands with businesses, guiding the marketing team for the preparation of relevant marketing materials, and tracking post-sales performance,
 </li>
 <li>
 Conducting country-based commercial product research and development for brands and tracking their performance,
 </li>
 <li>
 Creating training programs to increase the operational efficiency of franchise brands, planning training &amp; promotion processes, following up with business managers and store managers, and reporting to a senior manager,
 </li>
 <li>
 Communicating and following up on operational information and updates from brands to businesses,
 </li>
 <li>
 Conducting store visits to audit the brand through audit forms, providing feedback to the team &amp; business managers on operational performance, and reporting audit results to senior managers,
 </li>
 <li>
 Monitoring, reporting, and creating action plans for audits conducted by the main brand.
 </li>
 <li>
 Analyzing the operational costs of franchise brands and presenting cost optimization suggestions,
 </li>
 <li>
 Obtaining all documentation related to new brand agreements and ensuring necessary translations. For existing brands, ensuring all brand-related documents are kept up-to-date and implemented,
 </li>
 <li>
 Controlling franchise marketing activities and working to increase efficiency.
 </li>
 <li>
 Providing suggestions to help stores achieve budget and cost targets and ensuring the implementation of decisions made,
 </li>
 <li>
 Ensuring hygiene, quality, and food safety standards are met.
 </li>
 </ul>
 
 
</div>

Franchise Brands Operations Assistant Manager

mottu

<div><h1 class="jobSectionHeader">Global Trainee - Turkey</h1>

We are looking for a recent graduate or a final-year student to be a central part of our new international branches, working alongside our Country Manager and handling everything from finance and administration to operational tasks, as we embark on this journey of scaling Mottu in different countries around the world.

Location: Istanbul, Turkey
<h2 class="jobSectionHeader">
About Mottu</h2>

Mottu is a Brazilian startup founded in 2020 with the mission of transforming lives through asset-backed credit for the underserved. Mottu is revolutionizing urban mobility by offering motorcycle rental and rent-to-own plans, making vehicle ownership accessible to those previously excluded. Mottu has more than 115,000 motorcycles rented, with +140 branches across Brazil and Mexico, and is also the third largest motorcycle manufacturer in Brazil.

Its rental plan offers complete services such as maintenance, roadside assistance, and insurance, all included. Backed by top-tier VC&rsquo;s such as Bicycle Capital, QED Investors and Michael Moritz, the company surpassed USD 200M in revenues in 2024 and is now expanding globally to 5 other countries: Egypt, Turkey, Bangladesh, Philippines and Indonesia.
<h2 class="jobSectionHeader">
About the role</h2>

The Global Trainee Program is part of Mottu&rsquo;s international expansion. As a Global Trainee, you will be among the first employees at our new international branches, working alongside the Country Manager to launch and scale Mottu&rsquo;s operations in the country. You&rsquo;ll take ownership of the branch as if it were your own business, handling everything from administration and finance to operations, being the right hand of the Country Manager.

This is the ideal opportunity for someone with entrepreneurial ambition, curiosity, and a hands-on attitude who wants to build something from the ground up. It&rsquo;s a big challenge that requires time and dedication, but it&rsquo;s also a unique chance to accelerate your career and develop unique experiences along the way. Mottu is a dynamic, fast-paced company that values resilience, adaptability, and a proactive mindset. 

<h2 class="jobSectionHeader">
What is expected of you</h2>
<ul><li>Determined and Resilient: you need to be determined to reach goals finalize with the ability to adapt to new enviroments and challenges.</li>
<li>Proactive: you are expected to become a leadership figure in the Turkish branch taking responsability to resolved any issue that arise in the branch.</li>
<li>Ambitious: you are higly motivated to resolve complex chalanges in order to reduce the burden of our clients as an product and experience in our platform.</li>
</ul><h2 class="jobSectionHeader">About you</h2>
<ul><li>Graduated in Business, Economics or Engeneering between 2023 to 2025 or is planned to graduate by Jan 2026.</li>
<li>Self-directed, highly motivated and able to work independently.</li>
<li>Intellectual curiosity and eagerness to learn.</li>
<li>Ability to thrive in fast-paced and ambiguous environments.</li>
<li>Ability to work well under pressure in a rapidly changing enviroment to meet tight deadlines.</li>
<li>Adaptability to work in multiple projects simultaneously and be ready to assume a high level of responsability.</li>
<li>Proficient in English is a must</li>
</ul><h2 class="jobSectionHeader">What we offer</h2>
<ul><li>Quarterly knowledge-sharing meetings at one of our international branches with other trainees from the program.</li>
<li>Fast-tracked leadership development in a rapidly growing startup.</li>
<li>Exposure to international businesses and real-life decision-making.</li>
<li>Possibility to become a partner at Mottu.</li></ul></div>

Global Trainee - Turkey

Explore 343+ Assistant store manager trainee in Istanbul this September. Find roles across top companies and apply now to boost your career.