assistant manager it - information security Jobs in Islamabad

assistant manager it - information security

client acquisition specialist Jobs in Islamabad

client acquisition specialist

client success manager – 1 Jobs in Islamabad

client success manager – 1

associate manager it

associate, client support Jobs in Islamabad

associate, client support

associate client support ciq

S&P Global

<div>
 
 About The Role
 
 
 
 
 Grade Level (for internal use):
 
 
 
 07
 
 
 
 Work Shift:
 
 This is a night shift position. However, based on changing business requirements, you may be required to work in the morning &amp; evening shift.
 
 
 
 The Team
 
 
 
 The Client Operations team is responsible for providing client support on our business intelligence tool by holding investigative conversations and driving product usage and revenue. Being present in the US, Philippines &amp; Pakistan makes it a truly global team. Members of the team get to learn in-depth industry knowledge, produce research, and develop technical skills. You will also work with different teams inside the organization across many functional areas (Sales, Technology, Content &amp; Industry Research, etc).
 
 
 
 Impact And Responsibilities
 
 
 
 As the nerve center, you will be the face of the organization for our clients. Your regular day will involve answering client queries and being an advocate while showcasing your extensive knowledge of our tools, data, and the industries we cover. The top financial institutions in the world will rely on you to solve issues they are unable to resolve on their own.
 
 
 <ul>
 <li>
 Provide client support via phone, email, and other mediums.
 </li>
 <li>
 Make suggestions regarding product usability, presentation, and data quality.
 </li>
 <li>
 Partner with product teams for timely and thorough testing of our products, with a focus on the client experience.
 </li>
 <li>
 Exercise independent judgment during UAT in developing test plans and evaluating testing results.
 </li>
 <li>
 Collaborate with Senior Associates on projects to improve and develop subject matter expertise, including data pulls and editorial support.
 </li>
 <li>
 Partner with clients to identify template opportunities and guide them through our template-building process.
 </li>
 <li>
 Provide research &amp; analysis support to Senior Associates.
 
 
 </li>
 </ul>
 
 What We're Looking For
 
 
 
 
 Basic Required Qualifications:
 
 
 
 <ul>
 <li>
 BS A&amp;F, MS A&amp;F, BS Economics, MBA Finance, BBA Finance or any other related degree/field.
 </li>
 <li>
 Fresh graduates and candidates with up to 6 months of experience
 </li>
 <li>
 Succinct communication skills.
 </li>
 <li>
 Strong collaboration skills.
 </li>
 <li>
 Strong financial knowledge or knowledge of the global economy.
 </li>
 <li>
 Proficient ability to navigate and use common computer programs.
 
 
 </li>
 </ul>
 
 About S&amp;P Global Market Intelligence
 
 
 
 At S&amp;P Global Market Intelligence, a division of S&amp;P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.
 
 
 For more information, visit www.spglobal.com/marketintelligence.
 
 
 
 What&rsquo;s In It For
 
 
 You?
 
 
 
 
 Our Purpose
 
 
 
 Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology&ndash;the right combination can unlock possibility and change the world.
 
 
 Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&amp;P Global we transform data into Essential Intelligence&reg;, pinpointing risks and opening possibilities. We Accelerate Progress.
 
 
 
 Our People
 
 
 
 We're more than 35,000 strong worldwide&mdash;so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
 
 
 From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We&rsquo;re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We&rsquo;re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.
 
 
 
 Our Values
 
 
 
 
 Integrity, Discovery, Partnership
 
 
 
 At S&amp;P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of
 
 integrity
 
 in all we do, bring a spirit of
 
 discovery
 
 to our work, and collaborate in close
 
 partnership
 
 with each other and our customers to achieve shared goals.
 
 
 
 Benefits
 
 
 
 We take care of you, so you can take care of business. We care about our people. That&rsquo;s why we provide everything you&mdash;and your career&mdash;need to thrive at S&amp;P Global.
 
 
 
 Our Benefits Include
 
 
 
 <ul>
 <li>
 Health &amp; Wellness: Health care coverage designed for the mind and body.
 </li>
 <li>
 Flexible Downtime: Generous time off helps keep you energized for your time on.
 </li>
 <li>
 Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
 </li>
 <li>
 Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
 </li>
 <li>
 Family Friendly Perks: It&rsquo;s not just about you. S&amp;P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
 </li>
 <li>
 Beyond the Basics: From retail discounts to referral incentive awards&mdash;small perks can make a big difference.
 
 
 </li>
 </ul>
 For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries
 
 
 
 Global Hiring And Opportunity At S&amp;P Global
 
 
 
 At S&amp;P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.
 
 
 
 Recruitment Fraud Alert
 
 
 
 If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com. S&amp;P Global never requires any candidate to pay money for job applications, interviews, offer letters, &ldquo;pre-employment training&rdquo; or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here.
 
 
 
 Equal Opportunity Employer
 
 
 
 S&amp;P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
 
 
 If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.
 
 
 
 US Candidates Only:
 
 The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
 
 
 20 - Professional (EEO-2 Job Categories-United States of America), OPRTON203 - Entry Professional (EEO Job Group)
 
 
 
 Job ID:
 
 311885
 
 
 
 Posted On:
 
 2025-10-22
 
 
 
 Location:
 
 Islamabad, Pakistan
</div>

Associate, Client Support (CIQ)

Walee Technologies

Role OverviewWe are hiring a Senior Associate/ Lead -Client Relationship (MSME Financing-Shariah-Compliant | Fintech) to drive acquisition, engagement, and growth of MSME clients seeking Shariah-compliant digital financial solutions. You will play a critical role in building strong client relationships, guiding businesses from informal to structured financing, supporting credit assessments, and ensuring portfolio health&mdash;all while aligning with Islamic finance principles.Role Highlights &amp; Key Responsibilities&#9679; Engage directly with MSMEs, micro-entrepreneurs, and small business owners to understand their financing needs and business models.&#9679; Help customers transition from personal to structured, Shariah-compliant business financing solutions.&#9679; Identify, source, and onboard businesses requiring working capital or trade finance through digital, ethical, and inclusive financial products.&#9679; Utilize data science-driven insights and digital tools to assess creditworthiness and make smarter, faster lending decisions.&#9679; Prepare and support credit assessments, ensuring detailed and accurate financial and business analysis.&#9679; Collaborate with internal teams&mdash;Shariah, credit, compliance, and operations&mdash;to drive timely approvals and seamless documentation.&#9679; Achieve monthly and quarterly disbursement, utilization, and revenue targets while ensuring portfolio profitability (P&amp;L responsibility).&#9679; Monitor the performance of the financing portfolio, proactively managing collections, repayments, and delinquency.&#9679; Build and nurture partnerships with B2B marketplaces, suppliers, aggregators, and digital ecosystems to scale client acquisition.&#9679; Ensure full compliance with Shariah principles, SECP regulations, KYC, AML/CFT protocols, and internal governance and risk standards.&#9679; Champion responsible, ethical, and Shariah-aligned financial inclusion for underserved small businesses.Job Specification&#9679; 3&ndash;6 years of experience in SME/MSME relationship management, lending, or fintech&mdash;preferably in Islamic banking.&#9679; Bachelor&rsquo;s or Master&rsquo;s degree in Business, Finance, Economics, or Islamic Banking.&#9679; Strong in relationship management, credit analysis, and financial assessment.&#9679; Comfortable with CRM tools, digital onboarding, and data-driven decision-making.&#9679; Strong communication, empathy, and problem-solving skills.&#9679; Passionate about financial inclusion, ethical finance, and empowering small businesses.Job Type: Full-timePay: Rs100,000.00 - Rs200,000.00 per monthExperience:<ul><li>Business Development / Client Relationship SME: 3 years (Required)</li><li>Banking / Financial Institution: 3 years (Required)</li></ul>Work Location: In person

Senior Associate Client Relationship (SME Finance)

GovCIO

<div>
 
 Overview:
 
 
 
 GovCIO is currently hiring for a Client Systems Technical Support Administrator. This position will be located in Islamabad, Pakistan and will be an onsite position.
 
 
 
 Responsibilities:
 
 
 
 Provide systems administration support. The contractor shall:
 
 
 <ul>
 <li>
 Administer, install, operate and maintain AFCENT network and day-to-day technical operation of the Network Control Center (NCC)
 </li>
 <li>
 Work with AFCENT NOSC to integrate the deployed location&rsquo;s local network into the AFCENT Enterprise Network and support projects deployed by the NOSC
 </li>
 <li>
 Engineer, install and maintain network equipment to support new and emerging requirements
 </li>
 <li>
 Respond to and work with Client System Technicians (CSTs) and other base agencies to troubleshoot and resolve local area network and personal computer issues
 </li>
 <li>
 Provide responsive services, real-time network level configuration control, network restoration, quality control and performance standards, status reporting, Master Station Log (MSL), and other actions IAW SPIN-C
 </li>
 <li>
 Ensure network rights and privileges are commensurate with roles and responsibilities; do not delegate network rights and privileges without the approval of the NOSC or local communications squadron commander.
 
 
 </li>
 </ul>
 
 Provide Client Systems Technical Support. The Contractor Shall:
 
 
 
 <ul>
 <li>
 Provide Tier 1 support to resolve administrative and technical concerns with client/server devices
 </li>
 <li>
 Install, configure and operate client/server devices
 </li>
 <li>
 Provide OM&amp;S of hardware and software
 </li>
 <li>
 Provide client and server support services IAW SPIN-C, AFI 17-100, AFMAN 17-1301, AFGM2018-17-02 policies, procedures, certification and acceptance processes and TO-site specific local policies and procedures.
 </li>
 <li>
 Assist and provide continuity to the communications squadron&rsquo;s automated data processing equipment (ADPE) custodian and equipment custodian (EC) officer
 </li>
 <li>
 When requested, assist the unit EC with computer hardware and software inventories.
 
 
 </li>
 </ul>
 
 Qualifications:
 
 
 
 High School with 6 - 9 years (or commensurate experience)
 
 
 Clearance Required: Secret
 
 
 
 Required Skills And Experience:
 
 
 
 <ul>
 <li>
 IAT-II Certification
 </li>
 <li>
 A+
 </li>
 <li>
 MCSA-Windows 10 or newer
 
 
 </li>
 </ul>
 
 One Or More Of The Following:
 
 
 
 <ul>
 <li>
 Modern Desktop Administrator Associate or Microsoft Certified: Azure Administrator Associate
 
 
 </li>
 </ul>
 
 One Or More Of The Following:
 
 
 
 <ul>
 <li>
 Microsoft Certified Systems Engineer (MCSE)- Core Infrastructure or Data Management and Analytics
 
 
 </li>
 </ul>
 
 6 Years&rsquo; Experience In:
 
 
 
 <ul>
 <li>
 design, maintenance, and operation of small to medium networks administrating corporate or business' user accounts managing mail servers, printer servers, web servers, and/or firewalls; reviewing and recommending software applications as well as identifying hardware salient characteristics and any add on devices; systems management, monitoring and sustainment; hardware repair for servers, PCs, peripheral equipment; software installation, maintenance and sustainment
 </li>
 <li>
 Experience in analyzing and troubleshooting military networks, to include:
 </li>
 <li>
 Microsoft Enterprise Server 2008/2012 or later version; Microsoft Windows Operating Systems; Microsoft Exchange 2010/2013 (or later version) and other mail applications (local and remote); Microsoft Active Directory 2008/2012 or later version; Network server backup; DHCP, DNS, WINS, and domain controllers
 
 
 </li>
 </ul>
 
 1-2 Years&rsquo; Practical Experience In:
 
 
 
 <ul>
 <li>
 installation, repair, and troubleshooting and maintenance of communications systems or equipment; installing/deleting client level software; diagnostic and troubleshooting of basic computer workstation; implementing/installing software patches, security fixes, and service release of workstation
 
 
 </li>
 </ul>
 #CTSS #TMK #SSG
 
 
 
 Company Overview:
 
 
 
 GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.
 
 
 But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?
 
 
 
 
 What You Can Expect
 
 
 
 
 
 Interview &amp; Hiring Process
 
 
 
 If you are selected to move forward through the process, here&rsquo;s what you can expect:
 
 
 <li>
 During the Interview Process
 </li>
 <ul>
 <li>
 Virtual video interview conducted via video with the hiring manager and/or team
 </li>
 <li>
 Camera must be on
 </li>
 <li>
 A valid photo ID must be presented during each interview
 </li>
 <li>
 During the Hiring Process
 </li>
 <ul>
 <li>
 Enhanced Biometrics ID verification screening
 </li>
 <li>
 Background check, to include:
 </li>
 <ul>
 <li>
 Criminal history (past 7 years)
 </li>
 <li>
 Verification of your highest level of education
 </li>
 <li>
 Verification of your employment history (past 7 years), based on information provided in your application
 
 </li>
 </ul>
 </ul>
 </ul>
 
 Employee Perks
 
 
 
 At GovCIO, We Consistently Hear That Meaningful Work And a Collaborative Team Environment Are Two Of The Top Reasons Our Employees Enjoy Working Here. In Addition, Our Employees Have Access To a Range Of Perks And Benefits To Support Their Personal And Professional Well-being, Beyond The Standard Company Offered Health Benefits, Including:
 
 
 <ul>
 <li>
 Employee Assistance Program (EAP)
 </li>
 <li>
 Corporate Discounts
 </li>
 <li>
 Learning &amp; Development platform, to include certification preparation content
 </li>
 <li>
 Training, Education and Certification Assistance*
 </li>
 <li>
 Referral Bonus Program
 </li>
 <li>
 Internal Mobility Program
 </li>
 <li>
 Pet Insurance
 </li>
 <li>
 Flexible Work Environment
 </li>
 <li>
 Available to full-time employees
 
 
 </li>
 </ul>
 Our employees&rsquo; unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.
 
 
 
 We are an Equal Opportunity Employer.
 
 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.
 
 
 
 Posted Pay Range
 
 
 
 The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an &ldquo;at-will position&rdquo; and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.
 
 
 Posted Salary Range: USD $71,150.00 - USD $101,225.00 /Yr.
</div>

Client Systems Technical Support Administrator

Kodifly

<div><h3 class="jobSectionHeader">About Kodifly</h3>
Kodifly is transforming infrastructure monitoring through AI-driven spatial intelligence. Based in Hong Kong Science Park and expanding to Islamabad, Pakistan, we are backed by HKAI Lab and the NVIDIA Inception Program. Our flagship platform, SpatialSense, integrates LiDAR, point cloud processing, and digital twins to deliver real-time insights for safer, smarter, and more efficient infrastructure systems.<h3 class="jobSectionHeader">
Job Summary</h3>
We are looking for a detail-oriented and proactive Content and Documentation Associate to support our business growth through technical content development, proposal management, and documentation compliance. The ideal candidate should be skilled in preparing technical and financial proposals and ensuring full compliance with bidding requirements such as EOIs, RFQs, RFPs, LOIs, and proposal submissions.
Key Responsibilities<ul><li>
Develop and manage technical and commercial documentation, ensuring accuracy, consistency, and alignment with client requirements.</li><li>
Draft and coordinate responses for EOIs, RFQs, and RFPs, including technical and financial proposals, compliance forms, and supporting materials.</li><li>
Ensure all submissions meet tender specifications, formatting standards, and compliance criteria within strict deadlines.</li><li>
Collaborate with business development, legal, and technical teams to produce complete, compliant, and competitive bid packages.</li><li>
Maintain and update internal document repositories, templates, and process guidelines for efficient proposal development.</li><li>
Support preparation of client presentations, partnership materials, and internal documentation.</li><li>
Uphold confidentiality and ensure all documentation adheres to internal and industry best practices.</li></ul> 
Must-Have Skills &amp; Experience<ul><li>
Strong attention to detail, organization, and time management under tight deadlines.</li><li>
Self-motivated, adaptable, and capable of working both independently and collaboratively with complete ownership.</li><li>
Experience in technical content writing, proposal development, or business documentation.</li><li>
Solid understanding of bidding and tender compliance, particularly for technical and financial proposal preparation.</li><li>
Excellent written and verbal communication skills with the ability to simplify complex information.</li></ul><h3 class="jobSectionHeader">
Preferred Qualifications</h3><ul><li>
Experience in IT, AI, or Deep Tech sectors.</li><li>
At least 1- 3 years of experience</li><li>
Familiarity with government or enterprise tendering processes.</li><li>
Knowledge of software documentation and version control is a strong plus.</li><li>
Bachelor&rsquo;s degree in Communications, English, Business, or a technical discipline (or equivalent experience).</li></ul></div>

Technical Content & Documentation Associate

International Consulting Associates (Pvt) Ltd

As an Associate/ senior associate Manager at iConsult, you will play a pivotal role in leading and managing consulting projects. The ideal candidate will have a minimum of 2-7 years of prior work experience in development sector, finance, consulting, or a related field, coupled with a degree in economics, finance, management, or a related discipline. Or Having CA, ACCA or part Qualified.Responsibilities:&middot; Lead and oversee consulting projects.&middot; Collaborate closely with our prestigious clients.&middot; Develop and implement innovative solutions to address complex challenges.&middot; Manage and mentor a team of consultants, fostering a collaborative and high-performance work environment.&middot; Conduct in-depth research and analysis to inform decision-making processes.&middot; Build and nurture strong relationships with clients and stakeholders.&middot; Contribute to the growth and development of iConsult through thought leadership.&middot; Stay informed about global industry trends and best practices.Qualifications:&middot; Bachelor's degree in economics, finance, management, or a related field.&middot; Minimum of 2-7 years of relevant work experience in consulting, finance, or development sector.&middot; Proven track record of successfully managing and delivering high-profile consulting projects.&middot; Strong analytical and problem-solving skills with a global perspective.&middot; Excellent communication and interpersonal skills to engage effectively with clients.&middot; Leadership qualities with the ability to inspire and guide a diverse team.&middot; Client-focused mindset with a commitment to delivering exceptional service.&middot; Ability to thrive in a dynamic and globally oriented work environment.Job Type: Full-timeWork Location: In person

Associates/ Senior Associates /Manager Consulting

Zameen.com

<div>
 
 
 Purpose of the Job
 
 
 
 As an Associate Project- Sales, you will be responsible for selling property units, paying visits to clients, understanding client requirements and giving demonstrations while ensuring that deals are closed. While communicating effectively with customers, you will act as the face of the company to ensure each customer has a positive experience at Zameen.com by providing a simple and seamless process.
 
 
 
 Main opportunities/challenges for this Job:
 
 
 <ul>
 <li>
 Responsible for generating leads and Sales and timely closure of deals
 </li>
 <li>
 Responsible for developing product knowledge and knowledge of routes and sites to timely brief the potential investor
 </li>
 </ul>
 
 Monitoring of Daily/monthly/weekly KPIs
 
 
 
 Main Accountabilities:
 
 
 <ul>
 <li>
 Understanding client&rsquo;s requirements
 </li>
 <li>
 Ensure that clients are thoroughly briefed about relevant property units
 </li>
 <li>
 .Ensure that clients are given demonstrations, carry out site visits and timely closure of deals.
 </li>
 <li>
 -Follow up with clients to understand evolving change in requirements.
 </li>
 <li>
 Maintain good relationship with the clients.
 </li>
 <li>
 Ensure daily KPIs are met ( Calls/meetings)
 </li>
 </ul>
 
 Qualification: Bachelors Degree
 
 
 Experience - 0-1
 
</div>

Business Development Associate

Prime System Solutions

<div>
 The primary focus of the IT Systems Engineer ll (Onboarding) is to bring new clients into our client services accurately, thoroughly, and efficiently. Often the clients initial experience with a technical role at client, the IT Systems Engineer ll (Onboarding) must be able to extract information from the client in order to uncover items about the new network while communicating in general terms. With that, the IT Systems Engineer ll (Onboarding) must pull up their sleeves and be ready to discover and document this new-to-us environment.
 
 
 There might be opportunities for the IT Systems Engineer ll (Onboarding)to work on Proactive Technical Alignments to ensure our constantly refined best practices are always being applied to our client networks by both visiting the client site and reviewing the client environment remotely.
 
 
 
 Our People:
 
 
 
 Our team members are collaborative, positive, and dedicated to mutual success. Transparency
 
 
 isn't just a buzzword here; it's a commitment to open communication, ensuring every voice is heard and valued. Guided by our core values Passionately Curious, Own It, Go Beyond, and Serve as One were here to create something extraordinary together.
 
 
 
 Our Core Focus:
 
 
 
 Our team members play a pivotal role in our focus: Serving those who serve with technologies for today and tomorrow that make life safe and simple. With nearly 30 years of specialized expertise, our team goes beyond conventional boundaries, delivering tailored managed services and cybersecurity solutions to our clients.
 
 
 
 Your Growth:
 
 
 
 We are a growth minded organization that prioritizes development, offering numerous opportunities for career advancement. Rooted in our core value of being Passionately Curious, client offers a dynamic learning environment, emphasizing hands-on experiences and formal development programs that celebrate continuous learning to propel your career forward.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Understand and follow the client. This is our set of standards and processes that produce a predictable result for the client. You must be aware of and maintain our standards
 </li>
 <li>
 Responsible for thorough onsite and remote discovery and documentation of new standard and advanced client networks
 </li>
 <li>
 Assist with onsite and remote discovery and documentation of enterprise level client networks
 </li>
 <li>
 Assist with training and mentoring teammates
 </li>
 <li>
 Verify tools and internal processes have been deployed and configured to standards
 </li>
 <li>
 Develop and maintain technical knowledge of the client environment and ensure this information is thoroughly and accurately communicated to internal technical and non- technical teams
 </li>
 <li>
 Help drive efficiencies and update the new client onboarding process
 </li>
 <li>
 Responsible for offboarding client tools and services from departing clients
 </li>
 <li>
 Analyze standard, advanced, and enterprise level client technical environments for alignment with documented Best Practices and Standards
 </li>
 <li>
 Visit client sites to conduct ongoing reviews of their technical environment
 </li>
 <li>
 Collaborate closely with internal teams to review network reports and ensure clients technology direction is aligned with standards and overall business objectives
 </li>
 <li>
 Provide outstanding delivery of our technical services by leveraging both analytical and Big Picture thinking to ensure continuous improvement in both internal processes and client networks
 
 
 </li>
 </ul>
 
 Additional Responsibilities:
 
 
 
 <ul>
 <li>
 Maintain accurate and real time timesheets, record complete and accurate notes of troubleshooting and communication with clients
 </li>
 <li>
 Receive mentoring and feedback from peers and others
 </li>
 <li>
 Where appropriate, escalate complicated issues to a more senior resource or other appropriate teams
 </li>
 <li>
 Review Tickets with Manager
 </li>
 <li>
 Actively Participate in Team Huddles, L10 Meetings, One on One Meetings, and any other Team Meetings
 </li>
 <li>
 Create and update documentation when changes or occur, or when discoveries are made
 </li>
 <li>
 Attend monthly training C team meetings as required
 </li>
 <li>
 Additional duties as required
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Good problem solving and decision-making skills; ability to understand and analyze complex issues
 </li>
 <li>
 Self-motivated, detail orientated, highly organized and able to handle a variety of tasks and responsibilities in an efficient manner with a high level of quality
 </li>
 <li>
 Possess strong oral and written communication skills and be comfortable interfacing with client executive teams
 </li>
 <li>
 Process driven with high attention to detail and excellent follow through skills
 </li>
 <li>
 Professional demeanor and outstanding client service skills
 </li>
 <li>
 Strong work ethic with a desire to learn, grow, and develop new skills
 </li>
 <li>
 At least 1 year experience at client in IT Systems Engineer ll (Onboarding) role or equivalent experience
 </li>
 <li>
 3+ Years in relevant analytical roles or technical support roles
 </li>
 <li>
 Two industry-standard certification:
 </li>
 <li>
 A+, Net+, Security+
 </li>
 <li>
 Microsoft
 </li>
 <li>
 Cisco, Juniper, Sonicwall, or similar
 </li>
 <li>
 At least 3 years experience in managing and working with the following technologies:
 </li>
 <ul>
 <li>
 Windows Server (2008R2, 2012, 2016, 2019, 2022)
 </li>
 <ul>
 <li>
 Active Directory
 </li>
 <li>
 GPO
 </li>
 <li>
 DHCP
 </li>
 <li>
 DNS
 </li>
 <li>
 Remote Desktop Services
 </li>
 </ul>
 </ul>
 <li>
 Windows Desktop Operating Systems
 </li>
 <li>
 Cloud environments including Microsoft 365
 </li>
 <li>
 LAN/WAN Technologies
 </li>
 <li>
 Routing and Switching
 </li>
 <li>
 Firewalls
 </li>
 <li>
 VPNs
 </li>
 <li>
 AntiVirus/EDR and Security Platforms
 </li>
 <li>
 Virtualization Technologies
 </li>
 <li>
 Hyper-V
 </li>
 <li>
 VMWare
 </li>
 <li>
 PowerShell/Batch File Scripting
 </li>
 <li>
 Demonstrated understanding and proficiency in the CLIENT alignment and onboarding processes including best practices and resolution paths
 </li>
 <li>
 Associate or Bachelors degree or equivalent real-world experience
 </li>
 <li>
 RMM Reporting and Scripting
 </li>
 </ul>
</div>

Onboarding Analyst

Explore 618+ Associate client support ciq in Islamabad this November. Find roles across top companies and apply now to boost your career.