customer service executive

associate - customer service (logistics experience mandatory) Jobs in Abu Dhabi United Arab Emirates

cid/call center team leader Jobs in Abu Dhabi United Arab Emirates

cid/call center team leader

customer service representative Jobs in Abu Dhabi United Arab Emirates

customer service representative

medical logistics site superintendent Jobs in Abu Dhabi United Arab Emirates

medical logistics site superintendent

associate customer service logistics experience mandatory

Shipa

<div>
 Shipa Delivery is an online platform that makes it easier for businesses and consumers to send and receive parcels within the GCC. Our expanding operation connects users with a network of delivery assets and services via mobile apps and online business dashboards. We make collection of packages within one hour a reality, along with a choice of on-demand, same-day, next-day, and cross-border delivery services. Shipa Delivery's technology stack provides real-time parcel tracking via GPS; and for businesses, an integrated solution to streamline last-mile logistics and automate delivery management.
 
 
 We celebrate versatile and self-driven candidates. We need you to be obsessed with customer engagement and be a force of evolution to make us better every day. Our culture is all about speed and care.
 
 
 
 Role Summary:
 
 
 
 
 Customer Service Associate
 
 is responsible to manage last-mile delivery operations for a pharmacy client. The role involves coordinating orders, following up with drivers, ensuring timely deliveries, maintaining effective communication between the pharmacy and operations team, and handling day-to-day operational challenges. The ideal candidate should have a logistics background, be computer-savvy, and have excellent coordination skills.
 
 
 Responsibilities include but not limited to:
 
 
 <ul>
 <li>
 Assign orders to delivery drivers and monitor progress until delivery completion.
 </li>
 <li>
 Track and optimize delivery routes to ensure timely and efficient operations.
 </li>
 <li>
 Follow up with drivers regularly to prevent delays and resolve issues quickly.
 </li>
 <li>
 Serve as a point of contact between the pharmacy client and operations team.
 </li>
 <li>
 Ensure proper documentation of all orders, deliveries, and customer interactions.
 </li>
 <li>
 Communicate proactively with the pharmacy and internal teams regarding delays, exceptions, or changes in schedule.
 </li>
 <li>
 Assist in planning and scheduling deliveries to manage workload efficiently.
 </li>
 <li>
 Support reporting by providing daily/weekly updates on delivery status, driver performance, and operational challenges.
 </li>
 <li>
 Handle customer queries or complaints professionally and escalate when necessary.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 
 Your Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's degree preferably in logistics and supply chain management
 </li>
 <li>
 Minimum 1 years of Customer Service experience required
 </li>
 <li>
 Experience in or exposure to logistics and ecommerce, preferred
 
 
 </li>
 </ul>
 
 Your Proficiencies
 
 
 
 <ul>
 <li>
 Excellent verbal and written communication skills
 </li>
 <li>
 Team Player, strong interpersonal skills
 </li>
 <li>
 Work well under pressure in a fast-paced and professional environment
 </li>
 <li>
 Good computer knowledge
 </li>
 <li>
 Knowledge in strategic planning
 </li>
 </ul>
</div>

Associate - Customer Service (Logistics Experience Mandatory)

shipa

<div>Shipa Delivery is an online platform that makes it easier for businesses and consumers to send and receive parcels within the GCC. Our expanding operation connects users with a network of delivery assets and services via mobile apps and online business dashboards. We make collection of packages within one hour a reality, along with a choice of on-demand, same-day, next-day, and cross-border delivery services. Shipa Delivery&rsquo;s technology stack provides real-time parcel tracking via GPS; and for businesses, an integrated solution to streamline last-mile logistics and automate delivery management.
We celebrate versatile and self-driven candidates. We need you to be obsessed with customer engagement and be a force of evolution to make us better every day. Our culture is all about speed and care.
Role Summary:
Customer Service Associate is responsible to manage last-mile delivery operations for a pharmacy client. The role involves coordinating orders, following up with drivers, ensuring timely deliveries, maintaining effective communication between the pharmacy and operations team, and handling day-to-day operational challenges. The ideal candidate should have a logistics background, be computer-savvy, and have excellent coordination skills.
Responsibilities include but not limited to:<ul><li>
Assign orders to delivery drivers and monitor progress until delivery completion.
</li><li>Track and optimize delivery routes to ensure timely and efficient operations.
</li><li>Follow up with drivers regularly to prevent delays and resolve issues quickly.
</li><li>Serve as a point of contact between the pharmacy client and operations team.
</li><li>Ensure proper documentation of all orders, deliveries, and customer interactions.
</li><li>Communicate proactively with the pharmacy and internal teams regarding delays,
 
exceptions, or changes in schedule.
</li><li>Assist in planning and scheduling deliveries to manage workload efficiently.
</li><li>Support reporting by providing daily/weekly updates on delivery status, driver performance,
 
and operational challenges.
</li>Handle customer queries or complaints professionally and escalate when necessary. 
<li>
</li></ul> 
 
Requirements 
Your Qualifications<ul><li>
Bachelor&rsquo;s degree preferably in logistics and supply chain management</li><li>
Minimum 1 years of Customer Service experience required.</li>
Experience in or exposure to logistics and ecommerce, preferred. 
<li>
 
</li></ul>Your Proficiencies 
<ul><li>Excellent verbal and written communication skills</li><li>
Team Player, strong interpersonal skills.</li><li>
Work well under pressure in a fast-paced and professional environment.</li><li>
Good computer knowledge</li><li>
Knowledge in strategic planning</li></ul></div>

Eaton

<div><div><div><div><h2 class="jobSectionHeader">What you&rsquo;ll do:</h2>
</div><div>
To provide first class service for the Eaton installed base products and ensure maximum customer satisfaction and loyalty. The primary function of the role is to perform UPS commissioning, service/repairs and periodic maintenance for Eaton Install base. You will be working on Eaton UPS&acute;s including the scope from small 1-phase UPS to large data center UPS&acute;s up to 1700kVA. Follow up customer agreements and customer satisfaction through planning, execution, documentation and invoicing of service tasks. Ensure update of customer information, technical documentation and input to correct invoicing of customers. Support customers in technical questions (phone and/ or mail). Support own colleagues in Service department and sales with technical knowledge. Participate in required training (technical, mandatory by Eaton or by law). Responsivities over the service request realization (timing, effectiveness) and service sales budget realization. Commissioning experience with Emergency Lighting system and Central Battery system knowledge.
 
Responsible for performing commissioning, service, repair and preventive maintenance on Eaton&acute;s Installed Base/products.
 
Proactively be involved in scheduling/planning of works. 
Actively support and work to be in line with goals and performance KPI&acute;s. 
Secure timely reporting and technical reports are done in connection to each individual work. 
Attending all mandatory trainings provided in accordance with Eaton policy.
 
Working and acting in line with Eaton guidelines, processes and code of ethics. 
Cooperate with Project Managers in projects supporting in planning and commissioning scheduling. 
Offer support for high profile clients, providing technical advice and attending site visits as required. 
Maintain direct links with business units (HPO) in technical issues. 
Actively support Eaton&acute;s Environment, Health &amp; Safety culture. 
</div></div><div><div><h2 class="jobSectionHeader">Qualifications:</h2>
</div><div>
Associate Engineer in Electrical 
5+ years experience</div></div><div><div><h2 class="jobSectionHeader"> 
Skills:</h2>
</div><div>
UPS 1-phase/3-phase systems, Battery backup, emergency supply. Emergency Lighting system, Central Battery system 
Communication skills / Customer Focus / Flexibility / Be able to work together with different cultures / Able to follow instructions</div></div></div></div>

Field Service Engineer PO

Hiring: Receptionist cum Sales AssociateF45 Training Al Reem IslandWe&rsquo;re looking for a high-energy, sales-driven individual to join our F45 team!Role Overview:Be the face of the studio while driving membership sales and delivering exceptional customer service.Key Responsibilities:Welcome members and manage front desk operationsHandle inquiries, calls, and walk-insConduct studio tours and convert trials into membershipsFollow up with leads and achieve monthly sales targetsSupport retention and promote studio eventsRequirements:Sales or customer service experience (fitness industry is not mandatory but a plus)Confident communicator and target-drivenEnergetic, organized, and passionate about fitnessAvailable for flexible shifts including weekends✨ Competitive salary + commission✨ Complimentary F45 membership✨ Growth opportunitiesInterested? Send your CV to shamsalreem@f45training.ae.Job Types: Permanent, Contract Contract length: 12 monthsPay: AED3,000.00 - AED4,000.00 per month

Receptionist cum Sales Coordinator

<div>Business Development Manager
Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.
Who finds the right solutions at the right time? You do! Then we need to hear from you. Grab this unique opportunity to join the best Freight forward company, - DHL Global Forwarding has an opening for a Business Development Manager - OFR in United Arab Emirates.
Join us in connecting people and improving lives! 
In this Business Development Manager position<ul><li>
Support administration of field sales plans and processes to achieve sales objectives and revenue growth for a defined geographic region, product line or market segment.</li><li>
Seek opportunities for increased and profitable sales on new and existing accounts.</li><li>
Identify and contact prospective customers, assess customer needs and match with own products/ service/ alternative products/ services.</li><li>
Put up sales presentations, bids, etc., provide product/ service information and follow up on quotes to close business.</li><li>
Collaborate with relevant local, district and regional management to coordinate customer requests and products/ services that are being promoted.</li><li>
Coordinate sales efforts with inside sales, and provide information on competitors and suppliers to product management.</li><li>
Regularly correct issues or problems in existing systems and processes and make minor changes to achieve the enhancements in day-to-day activities.</li><li>
Often explain and convince external parties such as skeptical customers, distributors, etc. who are skeptical or unwilling to accept proposals or where decision making process and standards are defined and mandatory.</li><li>
May provide functional advice or training to less experience field sales positionsIdentify and propose opportunities to grow business with and retain existing customer base, and support development and execution of customer business plan</li></ul>
Stakeholders<ul><li>
May influence others within the job area through explanation of facts, policies and practices.</li><li>
Support and interact primarily with colleagues of own function.</li><li>
Build relationships and understand customer and key stakeholders interests and concerns.</li><li>
Address task-related issues appropriately to maintain work relationships</li></ul>
Management Responsibility<ul><li>
Individual contributor without direct responsibility for leading others</li></ul>
Now, here is what we need from you!
Education Level<ul><li>
Bachelor&rsquo;s Degree or equivalent experience/qualification</li></ul>
Experience Level<ul><li>
more than 2 year</li></ul>
We offer:<ul><li>
Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li><li>
Possible further career development</li><li>
Competitive salary</li></ul>
Why join DHL Global Forwarding? 
We are part of DHL Group, the world&rsquo;s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html 
Our TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization is an ongoing key focus area. 
We aspire to become the undisputed leader in our industry, when people think of forwarding; we want them to think DGF because we have: 
<ul><li>
The largest global network with more than ~30,000 passionate employees</li><li>
The most efficient processes and fastest response times</li><li>
The best solutions and best customer service</li></ul> 
Our Vision: The Logistics Company for the World.
Our Mission: Excellence. Simply Delivered. 
Our Purpose: Connecting People, improving lives. 
Our Values: Respect &amp; Results 
Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility 
DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.</div>

Business Development Manager - OFR

Seattle International Services

The Procurement Officer is responsible for sourcing, purchasing, and managing all operational requirements related to manpower supply, including camp facilities, PPE, uniforms, transportation services, office supplies, and site-related materials. The role ensures cost control, timely availability of resources, vendor compliance, and operational continuity.Core Responsibilities1. Camp &amp; Accommodation Procurement2. PPE &amp; Safety Equipment Procurement3.Vendor Management4. Transportation &amp; Fleet Support Procurement5.Cost Control &amp; Budget Monitoring6.Documentation &amp; Compliance<ul><li>Bachelor&rsquo;s Degree or Diploma in Supply Chain / Logistics / Business Administration.</li><li>3&ndash;5 years UAE experience in procurement (preferably manpower or facilities environment).</li><li>Mandatory UAE exposure in vendor handling and cost negotiation.</li></ul>Job Type: Full-timePay: AED4,000.00 - AED6,000.00 per month

Procurement Executive

Smart Research System

Role PurposeThe Specialist &ndash; Supply Chain (Warehouse) is responsible for supervising and coordinating inventory, warehouse operations, and materials management activities. The role ensures optimal stock levels, timely replenishment, procurement coordination, and compliance with healthcare standards and regulations.Qualifications<ul><li>Bachelor&rsquo;s degree in Supply Chain, Business Administration, or related field</li></ul>OR Diploma with additional relevant experience<ul><li>Master&rsquo;s degree (preferred)</li><li>CIPS or similar certification (preferred)</li></ul>Experience<ul><li>4&ndash;6 years of relevant supply chain or warehouse experience</li><li>Mandatory experience in a healthcare warehouse environment</li><li>Experience in large healthcare facilities is preferred</li></ul>Skills<ul><li>Inventory and materials management</li><li>Procurement coordination</li><li>MS Office and system proficiency</li><li>Analytical and problem-solving skills</li><li>Strong communication abilities</li><li>Arabic language skills (preferred)</li></ul>Key ResponsibilitiesInventory &amp; Warehouse Management<ul><li>Supervise and manage daily warehouse and inventory control activities</li><li>Maintain optimal stock levels and ensure timely replenishment</li><li>Conduct physical stock checks and ensure accurate documentation</li><li>Oversee storage standards for cost-effective and safe material handling</li></ul>Procurement &amp; Logistics Coordination<ul><li>Coordinate purchase requests, orders, and supplier follow-ups</li><li>Monitor purchase order progress and delivery schedules</li><li>Support freight forwarding, customs clearance, and transportation</li><li>Review and authorize local purchases and petty cash transactions</li></ul>Reporting &amp; Compliance<ul><li>Prepare procurement and inventory status reports</li><li>Support budgeting and operational planning</li><li>Ensure compliance with healthcare supply chain policies and audits</li><li>Monitor operational KPIs and service levels</li></ul>Stakeholder &amp; Team Management<ul><li>Act as liaison between departments, vendors, and warehouse teams</li><li>Ensure high service standards across internal departments</li><li>Supervise warehouse staff, set KPIs, and conduct performance reviews</li><li>Coordinate training and onboarding of new team members</li></ul>Quality, Safety &amp; Regulatory Compliance<ul><li>Ensure adherence to occupational health and safety standards</li><li>Maintain confidentiality and regulatory compliance</li><li>Support audit processes and corrective actions</li></ul>Job Type: Full-timePay: AED15,000.00 - AED18,000.00 per month

Supply Chain Specialist- Warehouse

Explore 1571+ Associate customer service logistics experience mandatory in Abu Dhabi United Arab Emirates this March. Find roles across top companies and apply now to boost your career.

1571 associate customer service logistics experience mandatory jobs In Abu Dhabi United Arab Emirates

Associate - Customer Service (Logistics Experience Mandatory)

Associate - Customer Service (Logistics Experience Mandatory)

Field Service Engineer PO

Receptionist cum Sales Coordinator

Business Development Manager - OFR

Procurement Executive

Supply Chain Specialist- Warehouse