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Turner & Townsend

<div>
 
 Company Description
 
 
 
 Turner &amp; Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people&rsquo;s lives. Working in partnership makes it possible to deliver the world&rsquo;s most impactful projects and programmes as we turn challenge into opportunity and complexity into success.
 
 
 Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.
 
 
 We are majority-owned by CBRE Group, Inc., the world&rsquo;s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner &amp; Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world.
 
 
 
 Job Description
 
 
 
 Turner &amp; Townsend is pleased to announce an opportunity for Egyptian Nationals based in Cairo to join our esteemed Real Estate team. This position allows you to engage in a wide variety of impactful and innovative projects.
 
 
 As part of our market-leading client base and diverse portfolio, this is an exceptional time to become a member of a growing business unit and advance your career within Turner &amp; Townsend.
 
 
 You will collaborate with a professional and ambitious team, receiving excellent support while also being encouraged to demonstrate your initiative and expertise.
 
 
 We invite you to join us in shaping the future of real estate and to take the next step in your professional journey with Turner &amp; Townsend.
 
 
 
 Main Purpose Of Role
 
 
 
 <ul>
 <li>
 To provide commercial oversight to ensure the successful delivery of cost management services across one or multiple commissions.
 </li>
 <li>
 To perform the role of the Commission Manager, taking responsibility for end-to-end service delivery.
 </li>
 <li>
 To ensure excellent service delivery is being provided to clients, gain their trust and enhance our reputation.
 </li>
 <li>
 To actively promote Turner &amp; Townsend to clients both existing and new to enable growth within the business.
 </li>
 <li>
 To be a sounding board for all aspects of service delivery and to effectively develop others in the team.
 </li>
 <li>
 To ensure that client objectives are met through the delivery of an effective cost management service from pre contract to handover.
 </li>
 <li>
 To uphold Turner &amp; Townsend values and ethics whilst delivering service excellence.
 
 
 </li>
 </ul>
 
 Accountabilities
 
 
 
 <ul>
 <li>
 Overall accountability and responsibility for ensuring Turner &amp; Townsend deliver the scope of their services across multiple commissions.
 </li>
 <li>
 Interfacing and effective communication with the client, contractors and other consultants, at all project stages.
 </li>
 <li>
 Timely and accurate forecasting of fees.
 </li>
 <li>
 Maintaining and building upon existing client relationships and the development of new relationships.
 </li>
 <li>
 Recognise opportunities and be able to cross sell our service offerings to existing or potentially new clients.
 </li>
 <li>
 Effectively and proactively lead a cost management team, ensuring that they deliver in line with the standards expected of Turner &amp; Townsend.
 </li>
 <li>
 Provide quality assurance for all deliverables issued by other team members.
 </li>
 <li>
 Be a sounding board to other team members for all technical cost management related activities.
 </li>
 <li>
 Understanding the clients needs and build the relationship.
 </li>
 <li>
 Be a role model within the team to assist in the development of more junior staff.
 </li>
 <li>
 Demonstrates a high level of drive, enthusiasm and commitment to always delivering service excellence to clients.
 </li>
 <li>
 A desire to learn and progress your career to the next level.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Extensive knowledge of and experience in the Real Estate / Property sector working for a professional cost consultancy.
 </li>
 <li>
 Minimum 15+ years of experience in similar roles.
 </li>
 <li>
 Extensive experience of both new build and fit-out projects across varying asset typologies.
 </li>
 <li>
 Extensive experience of delivering and overseeing the successful delivery of pre-contract services from feasibility through to tendering, measurement of building works for estimating, report writing and preparation of Bills of Quantities and tender documentation.
 </li>
 <li>
 Experience of successfully managing commissions, one or multiple, at any given time to ensure the highest quality service delivery for clients.
 </li>
 <li>
 Experience of commercial management of commissions ensuring both successful and profitable delivery of services.
 </li>
 <li>
 Experience of agreeing contract terms, administering contracts and of identifying and mitigating key risks within contracts.
 </li>
 <li>
 Ability to critically analyze programmes and assess the impact they have of fee forecasts to enable accurate forecasting to the wider business.
 </li>
 <li>
 Self-motivated with the ability to work autonomously setting their own agenda and perform well under pressure.
 </li>
 <li>
 Identifying and establishing new relationships, whilst maintaining and developing existing relationships.
 </li>
 <li>
 Local (Egypt) experience is required
 
 
 </li>
 </ul>
 
 Skills Required
 
 
 
 <ul>
 <li>
 Proven Cost / Commercial Management experience, ideally from a Consultancy or client side background
 </li>
 <li>
 Professional membership is an advantage i.e. MRICS
 </li>
 <li>
 Experience of working on Major Programmes and Projects
 </li>
 <li>
 Experience in leading, managing and motivating teams
 </li>
 <li>
 Extensive knowledge of construction industry technical matters, such as different procurement routes, value management and value engineering.
 </li>
 <li>
 Demonstrable understanding of construction contracts and the ability, when required, to provide contractual advice to clients.
 </li>
 <li>
 Proven track record of delivering service excellence to multiple clients.
 </li>
 <li>
 Ability to drive the commercial agenda for the project and chair commercial meetings.
 </li>
 <li>
 Excellent written and oral communication skills with the ability to present clearly and concisely to clients in both a formal and informal manner.
 </li>
 <li>
 Proven track record of building effective, productive and positively engaged teams.
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 Company Vision:
 
 
 
 Our vision is to be the leading capital programmes professional service provider operating across property, infrastructure and natural resources.
 
 
 In 2010 Turner &amp; Townsend began a journey to grow the company on a global scale across our three core sectors. Our vision to excel has seen us climb from 2,500 staff in 63 offices across 28 countries, in 2010, to 6,800 in 110 offices across 45 countries in 2020.
 
 
 Turner &amp; Townsend recognise the fact that our employees are the key to our future growth. We invest heavily in the training, development and regular appraisal of our people: by managing each employee&rsquo;s career aspirations and by promoting from within at every opportunity, we believe we have created a stimulating, challenging and exciting working environment for our staff.
 
 
 Turner &amp; Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.
 
 
 Please find out more about us at www.turnerandtownsend.com
 
 
 Join our social media conversations for more information about Turner &amp; Townsend and our exciting future projects:
 
 
 Twitter
 
 
 Instagram
 
 
 LinkedIn
 
 
 
 It is strictly against Turner &amp; Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner &amp; Townsend will ask candidates to pay a fee at any time.
 
 
 
 
 Any unsolicited resumes/CVs submitted through our website or to Turner &amp; Townsend personal e-mail accounts, are considered property of Turner &amp; Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner &amp; Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.
 
</div>

Associate Director

IOM Qatar

<div>
 
 Job Description
 
 
 
 Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal candidates are considered first-tier candidates.
 
 
 
 Context
 
 
 
 Under the overall supervision of the Deputy Regional Director (DRD) for Operations and the direct supervision of the Senior Regional Data Hub Coordinator, the Senior Data Management Associate will focus on supporting coherent, coordinated, efficient collection, analysis, and utilization of data across the Region, adhering to IOM and UN Data standards (data protection principles, GDI data foundations, UN Data Strategy) and technical tools (Central Data Warehouse, Data Dictionary, DTM Data Kit).
</div>

Senior Data Management Associate

Premier Services and Recruitment

<div>
 
 
 Job Title:
 
 Deputy Projects Director
 
 
 
 Company:
 
 Specialized in Hotels, Hospitality, and Tourism Project Management
 
 
 
 Location: Marsa Allam
 
 
 
 
 Role Summary
 
 
 
 We are seeking an experienced
 
 Deputy Projects Director
 
 with
 
 25+ years of expertise
 
 in delivering large-scale hospitality, hotel, and tourism developments. The ideal candidate must be a
 
 Civil Engineer
 
 with a strong record of managing complex projects, supporting strategic decision-making, and ensuring execution excellence. This role involves working closely with the Projects Director to oversee multiple projects, maintain performance standards, and ensure timely and cost-effective delivery.
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Assist the Projects Director in providing strategic oversight and leadership across all projects.
 </li>
 <li>
 Supervise project managers, engineers, and contractors to ensure alignment with project plans and objectives.
 </li>
 <li>
 Monitor budgets, schedules, and quality KPIs to ensure on-time, on-budget delivery.
 </li>
 <li>
 Support high-level negotiations with contractors, consultants, and suppliers.
 </li>
 <li>
 Ensure compliance with technical standards, safety regulations, and environmental requirements.
 </li>
 <li>
 Identify risks and propose mitigation plans to maintain project progress.
 </li>
 <li>
 Review and validate project reports, cost analyses, and timelines before submission to senior management.
 </li>
 <li>
 Maintain close coordination with stakeholders, clients, and government authorities as required.
 </li>
 <li>
 Step in to lead projects directly in the absence of the Projects Director.
 </li>
 <li>
 Promote a culture of excellence, accountability, and continuous improvement within project teams.
 </li>
 </ul>
 
 
 Qualifications and Requirements
 
 
 <ul>
 <li>
 
 Bachelor&rsquo;s Degree in Civil Engineering
 
 (Master&rsquo;s degree or PMP certification preferred).
 </li>
 <li>
 
 15+ years of experience
 
 in managing large-scale hospitality, hotel, or tourism projects, including substantial senior leadership exposure.
 </li>
 <li>
 Demonstrated ability to deliver high-value projects within scope, time, and budget.
 </li>
 <li>
 Strong leadership, decision-making, and stakeholder management skills.
 </li>
 <li>
 Excellent negotiation and communication abilities.
 </li>
 <li>
 Proficiency in project management tools (MS Project, Primavera) and ERP systems.
 </li>
 <li>
 Fluency in English (spoken and written).
 </li>
 <li>
 Ability to be based full-time at the project site in Ras Gharib.
 </li>
 </ul>
 
 
</div>

Deputy Projects Director

Viola Communications

<div>
 
 We&rsquo;re on the lookout for
 
 creative masterminds
 
 who can turn bold ideas into unforgettable experiences. If you&rsquo;re passionate about crafting events that are
 
 innovative, out-of-the-box, and award-winning
 
 , we want you on our team!
 
 
 
 
 
 
 UAE based roles:
 
 
 <ul>
 <li>
 Creative Director
 </li>
 <li>
 Art Director
 </li>
 <li>
 Copywriter (English)
 </li>
 </ul>
 
 
 
 
 Requirements:
 
 <ul>
 <li>
 Proven experience in events and experiential marketing with a portfolio that dazzles.
 </li>
 <li>
 For Copywriters: proficiency in English (Arabic is a plus); GCC market experience required for Egypt-based roles.
 </li>
 <li>
 Visionary leadership and communication skills for director-level positions.
 </li>
 <li>
 A passion for pushing creative boundaries and delivering memorable event experiences.
 </li>
 <li>
 This is an Egypt based role.
 </li>
 </ul>
 
 
 
 
 At Viola Communications, we pride ourselves on serving clients from diverse backgrounds and with a vast range of experiences. We are dedicated to fostering a team of exceptional individuals who bring unique perspectives created by their different life paths. With representation from over 20 nationalities across our business units, we are an Equal Opportunity Employer that values and cultivates cultural diversity among our employees. We recognize and appreciate the exceptional strengths and experiences that each person brings, and we believe that by embracing differences, we can inspire and generate remarkable ideas collectively. Our commitment to diversity and inclusion not only aligns with our moral compass but also reinforces Viola's strength as a whole.
 
</div>

Creative Designer

Mbrace

<div>
 
 
 About the company:
 
 
 
 
 
 Mbrace is an unconventional Marketing &amp; Advertising agency with diversified strategic and creative talents from all over the world. Headquartered in Dubai. We work with governments, large multi-million-dollar brands, and up-and-coming start-ups. Our expertise in communication, media strategy, marketing operations, and digital transformations has positioned us uniquely to provide significant growth and value to our clients. We are continuing to grow at a rapid pace and are seeking an Art Director to join our team.
 
 
 
 
 
 
 The Role:
 
 
 
 
 
 
 Are you a versatile creative mind seeking to shape narratives across diverse platforms? We're on the lookout for an Art Director who thrives on delivering top-notch work for various channels. Your role will involve spearheading 360-degree campaigns, both online and offline, bringing concepts to life with finesse and flair.
 
 
 
 
 
 As our Art Director, you'll be the visionary behind each campaign, working hand in hand with our dynamic creative team to craft concepts that resonate with our audience.
 
 
 
 
 
 
 
 
 
 Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Lead the conceptual and visual aspects of campaigns, ensuring they align with our objectives and speak directly to our audience.
 </li>
 <li>
 Collaborate closely with copywriters, designers, illustrators, and other stakeholders to bring your vision to life.
 </li>
 <li>
 Utilise your expertise in tools like Adobe Photoshop, Illustrator, Premiere Pro and After Effects to create stunning visuals that command attention.
 </li>
 <li>
 Bring stories to life through animation and motion graphics, adding another layer of engagement to our campaigns.
 </li>
 <li>
 Leave no stone unturned when it comes to detail, ensuring each project meets our high standards.
 </li>
 <li>
 Serve as the bridge between creative concepts and client expectations, effectively communicating ideas and strategies.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 
 
 
 <ul>
 <li>
 4-6 years of agency experience, showcasing your knack for turning concepts into captivating visuals.
 </li>
 <li>
 A track record of crafting compelling narratives that resonate with audiences.
 </li>
 <li>
 Team player with strong communication and presentation skills.
 </li>
 <li>
 Strong presentation skills, capable of articulating your vision with clarity and confidence.
 </li>
 <li>
 Proven experience in client-facing roles, where your creativity and professionalism shine.
 </li>
 <li>
 A keen understanding of industry trends, keeping our campaigns fresh and relevant.
 </li>
 <li>
 Must understand design in multiple mediums &mdash; print, digital, mobile
 </li>
 </ul>
 
 
 
 
 If you're ready to take the reins as our next Art Director and steer our creative endeavours to new heights, we want to hear from you!
 
 
 
 
</div>

Art Director

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25133613
 
 
 
 Job Category
 
 Finance &amp; Accounting
 
 
 
 Location
 
 The Nile Ritz-Carlton Cairo, 1113 Corniche El Nil, Cairo, Egypt, Egypt, 11221VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Management
 
 
 
 Job Summary
 
 
 
 Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand&rsquo;s target customer and property employees. The position provides the financial expertise to enable the successful implementation of the brand service strategy and brand initiatives while maximizing the return on investment. In addition, creates and executes a business plan that is aligned with the property and brand&rsquo;s business strategy and focuses on the execution of financial and accounting activities and the delivery of desirable financial results.
 
 
 
 CANDIDATE PROFILE
 
 
 
 
 Education And Experience
 
 
 
 <ul>
 <li>
 4-year bachelor's degree in Finance and Accounting or related major; 1 year experience in the finance and accounting or related professional area.
 
 
 </li>
 </ul>
 OR
 
 
 <ul>
 <li>
 Master's degree in Finance and Accounting or related major; no work experience required.
 
 
 </li>
 </ul>
 
 CORE WORK ACTIVITIES
 
 
 
 
 Assists in Conducting Strategic Planning and Decision Making
 
 
 
 <ul>
 <li>
 Assists in the development of means to improve profit, including estimating cost and benefit, exploring new business opportunities, etc.
 </li>
 <li>
 Analyzes information, forecasts sales against expenses and creates annual budget plans.
 </li>
 <li>
 Compiles information, analyzes and monitors actual sales against projected sales.
 </li>
 <li>
 Analyzes differences between actual budget wages and forecasted wages for more efficient budget planning.
 </li>
 <li>
 Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
 </li>
 <li>
 Assists in the creation of the annual operating budget for the property.
 </li>
 <li>
 Provides analytical support during budget reviews to identify cost saving and productivity opportunities for property managers.
 </li>
 <li>
 Assists in the implementation of a system of appropriate controls to manage business risks.
 </li>
 <li>
 Ensures a strong accounting and operational control environment to safeguard assets, improve operations and profitability.
 </li>
 <li>
 Analyzes financial data and market trends.
 </li>
 <li>
 Assists in the development and implementation of a comprehensive annual business plan which is aligned with the company&rsquo;s and brand&rsquo;s strategic direction.
 </li>
 <li>
 Provides on going analytical support by monitoring the operating department&rsquo;s actual and projected sales.
 </li>
 <li>
 Produces accurate forecasts that enable operations to react to changes in the business.
 
 
 </li>
 </ul>
 
 Leading Finance &amp; Accounting Team
 
 
 
 <ul>
 <li>
 Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
 </li>
 <li>
 Communicates the strategic goals, the focus and the owner priorities to subordinates in a clear and precise manner.
 </li>
 <li>
 Oversees internal, external and regulatory audit processes.
 </li>
 <li>
 Provides excellent leadership by assigning team members clear accountability backed by appropriate authority.
 </li>
 <li>
 Conducts annual performance appraisals with direct reports according to Standard Operating Procedures.
 
 
 </li>
 </ul>
 
 Anticipating and Delivering on the Needs of Key Stakeholders
 
 
 
 <ul>
 <li>
 Attends meetings and communicating with the owners, understanding the priorities and strategic focus.
 </li>
 <li>
 Understands and meets the needs of key stakeholders (owners, corporate, guests, etc.).
 </li>
 <li>
 Communicates financial concepts in a clear and persuasive manner that is easy to understand and drives desired behaviors.
 </li>
 <li>
 Demonstrates an understanding of cash flow and owner priorities.
 </li>
 <li>
 Manages communication with owners in an effective manner.
 </li>
 <li>
 Manages property working capital and cash flow in accordance with brand SOPs and owner requirements.
 </li>
 <li>
 Facilitates critique meetings to review information with management team.
 
 
 </li>
 </ul>
 
 Developing and Maintaining Finance and Accounting Goals
 
 
 
 <ul>
 <li>
 Ensures Profits and Losses are documented accurately.
 </li>
 <li>
 Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued.
 </li>
 <li>
 Submits reports in a timely manner, ensuring delivery deadlines.
 </li>
 <li>
 Develops and supports achievement of performance goals, budget goals, team goals, etc.
 </li>
 <li>
 Improves profit growth in operating departments.
 </li>
 <li>
 Reviews audit issues to ensure accuracy.
 
 
 </li>
 </ul>
 
 Managing Projects and Policies
 
 
 
 <ul>
 <li>
 Generates and provides accurate and timely results in the form of reports, presentations, etc.
 </li>
 <li>
 Reconciles balance sheet to ensure account balances are supported by appropriate documentation in accordance with SOPs.
 </li>
 <li>
 Ensures that the P&amp;L is accurate (e.g., costs are properly matched to revenue, costs are recorded in the proper accounts).
 </li>
 <li>
 Ensures compliance with management contract and reporting requirements.
 </li>
 <li>
 Ensures compliance with standard and local operating procedures (SOPs and LSOPs).
 </li>
 <li>
 Ensures compliance with Standard Operating Procedures (SOPs).
 
 
 </li>
 </ul>
 
 Managing and Conducting Human Resource Activities
 
 
 
 <ul>
 <li>
 Ensures team members are cross-trained to support successful daily operations.
 </li>
 <li>
 Ensures property policies are administered fairly and consistently.
 </li>
 <li>
 Ensures new hires participate in the department&rsquo;s orientation program.
 </li>
 <li>
 Ensures new hires receive the appropriate new hire training to successfully perform their job.
 </li>
 <li>
 Creates appropriate development plans which develop team members based on their individual strengths, development needs, career aspirations and abilities.
 </li>
 <li>
 Conducts performance review process for employees
 </li>
 <li>
 Participates in hiring activities as appropriate.
 
 
 </li>
 </ul>
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world&rsquo;s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
 
 
 Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
 
 
 Your role will be to ensure that the &ldquo;Gold Standards&rdquo; of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
 
 
 In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Assistant Director of Finance

Concentrix

<div>
 
 
 Expectations from the role
 
 
 <ul>
 <li>
 Drive continuous improvement program across processes
 </li>
 <li>
 Analysis of utilization, efficiency and available data for the process
 </li>
 <li>
 Undertake detailed process improvement studies and up skills the team members
 </li>
 <li>
 Drive culture of continuous improvement
 </li>
 <li>
 Ability to lead a team, coordinate with other location and drive standardized practices
 </li>
 <li>
 Should meet and exceed client metrics: External &amp; internal quality metric should be consistently green
 </li>
 <li>
 Strengthen quality management processes/framework to improve quality delivery
 </li>
 <li>
 Accurately capture SLA/SLO Metrics, the reporting needs of each of the client and set up/customize processes to seamlessly meet client's expectation
 </li>
 <li>
 Ability to get out of the box ideas and Process Improvement Initiatives in the process
 </li>
 <li>
 Should drive Process Control &amp; Compliance in addition to managing Audit requirements
 </li>
 <li>
 Should ensure Knowledge consistency through means like calibrations, Quizzes, D-Sat Scrubbing etc.
 </li>
 <li>
 Should have persuasive, collaborative and influencing skills
 </li>
 <li>
 Strong interpersonal skills to manage client expectations/engagements effectively
 </li>
 <li>
 Excellent Transactional Quality Domain Knowledge
 </li>
 <li>
 Strong Process Knowledge and Compliance to Multiple Audit Postures
 </li>
 <li>
 Design overall framework of learning development for associates across all locations in India
 </li>
 <li>
 Translate E business drivers to performance requirements and accordingly identify/design learning interventions that provide greater flexibility of learning options
 </li>
 <li>
 Define functional learning paths that are directly linked to organizational and business goals by establishing and maintaining partnerships with key business leaders, HR Generalists and the Performance Management team
 </li>
 <li>
 Define a framework for measurement and analysis of learning impact on change in associate behavior and performance
 </li>
 <li>
 Ensure consistency in training content effectiveness by defining and operationalizing a content evaluation framework for programs
 </li>
 <li>
 Design and develop outline for associate and senior leader on-boarding
 </li>
 <li>
 Integrate continued education as part of overall associate development by defining and managing an education reimbursement policy for higher education programs and certifications
 </li>
 <li>
 Assist business in evaluating and selecting internal candidates for supervisor roles by designing and conducting an Assessment Center
 </li>
 <li>
 Create overall Learning function budget and define processes for forecasting and monitoring expenses
 </li>
 <li>
 Ensure greater visibility of Learning function through branding initiatives such as Learning Fairs, theme-based mailers, awareness posters, open forums, Intranet sites, and SharePoint sites
 </li>
 <li>
 Ensure improved learner experience by standardizing all participant guides, program presentations, facilitator guides, and other collateral material for current Internal training programs.
 </li>
 <li>
 Facilitate mid-level leader development global program across locations.
 </li>
 </ul>
 
 
 
 
 
 SKILLS REQUIRED
 
 
 
 
 
 <ul>
 <li>
 
 Knowledge and experience of minimum 5 years in similar role
 
 </li>
 <li>
 
 Demonstrated success in Transactional Quality
 
 </li>
 <li>
 
 Exposure to different improvement frameworks like six sigma, lean
 
 </li>
 <li>
 
 Thorough knowledge of MS office tools like Power point and awareness of BI tools
 
 </li>
 <li>
 
 Strong communication &amp; facilitation skills
 
 </li>
 <li>
 
 Strong analytical skill- ability to work with huge volume of data using statistical tools
 
 </li>
 <li>
 
 Flexible approach to tackling projects
 
 </li>
 </ul>
 
 
</div>

Head Of Quality (BPO industry only)

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