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associate manager operations

Rapido

<div>
 
 
 About Rapido:
 
 
 
 
 
 
 About Rapido Founded in 2015, Rapido is India&rsquo;s leading multi-modal mobility platform. What began with bike taxis has rapidly evolved to include auto-rickshaws, cab-hailing, and peer-to-peer deliveries. Today, Rapido commands a dominant 70% market share in bike taxis, 40% in auto rides, and holds the second-largest position in the cab segment with a 22% share&mdash;establishing us as the overall market leader in ride-hailing. With over 4 million rides completed daily and more than 2 billion rides served to date, Rapido operates in 200+ cities and is aggressively expanding toward a presence in 500 cities. In 2024, we proudly achieved unicorn status with a valuation of $1.1 billion.Driven by technology and innovation, we&rsquo;re expanding into new categories while remaining committed to improving last-mile connectivity and empowering livelihoods at scale.
 
 
 
 
 
 
 
 We are not an option; we are a choice!
 
 
 
 
 
 
 
 
 
 
 
 Job Summary:
 
 
 
 
 
 
 The Associate Manager - Cab Operations at Rapido is a key role responsible for supporting and assisting the operations manager in overseeing the day-to-day activities within a department or operational area. This position requires strong organizational and analytical skills, as well as the ability to collaborate with cross-functional teams, optimize processes, and ensure operational efficiency. This role plays a crucial role in driving performance, meeting targets, and maintaining a high level of customer satisfaction.. On Ground activities and implementation of activities and ensuring ROI is one of the key objectives.
 
 
 
 
 
 
 
 
 
 Job Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Implementation: The candidate will be required to design processes, optimize operations and effectively launch and implement various operations strategies for the company. The candidate will proactively collect feedback and will be responsible for tweaking processes to make them robust. Analyze data to optimize utilization, pricing and growth.
 </li>
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 Analyze demand and supply dynamics and generate supply to satisfy market demand and achieve optimal levels of driver productivity.&middot;
 </li>
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 Plan BTL (Below the line) marketing activities as a part of new Supply &amp; Demand acquisition
 
 </li>
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 Able to strategize projects to increase city performance and constantly innovate the process flow of our operations
 </li>
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 Track competitor&rsquo;s movement in the market as a proactive measure and understand the distinctive strategies adopted by them and plan counter strategies to retain the existing supply base.
 </li>
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 Provide on ground VOC - (Voice of Captains/customer) and ensure that the correct feedback is passed on to the central/strategy team
 </li>
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 People management: Manage the Biz Ops to ensure best practices for implementation of different projects
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 
 
 Job Requirements
 
 :
 
 
 
 
 <ul>
 <li>
 2+ years of experience in relevant industry (preferably in Category, Operations or Process Excellence teams)
 </li>
 <li>
 Kannada proficiency is must
 </li>
 <li>
 Strong Analytical and Problem solving skills- Startup Cultural Fit willingness to learn, to innovate, to take initiative, to think beyond conventional dogma, ability to work in a flat organization
 </li>
 <li>
 Hustler i.e. one who can go to any lengths to get the job done- Proven track record of finding innovative solutions to business problems
 </li>
 <li>
 Should have handled a team and blue collar employees
 </li>
 <li>
 This role requires one to be street smart and can figure out alternatives in a very strict timeline and budget
 </li>
 <li>
 Excellent written and verbal communication skills
 </li>
 <li>
 Should know the local language and geographical area
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 
 
 What&rsquo;s there for you?
 
 
 
 
 
 
 Operations is the focal team responsible for building businesses at Rapido. You will get a golden opportunity to :
 
 
 
 
 <ul>
 <li>
 Be at the heart of disruption in mobility in India
 </li>
 <li>
 Be the category leader/ driver in the country
 </li>
 <li>
 Take initiatives and see it deliver results in near real-time
 </li>
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 Put your impulse and analytical skills to use &amp; adapt to the continually changing marketplace conditions
 </li>
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 Get perspective &amp; learn from the most experienced leaders of the category
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 Take high ownership and drive cities like your own business.
 </li>
 </ul>
 
 
 
 
 
 Excited to solve challenges? Join Rapido &amp; chase bigger milestones too!
 
 
</div>

Associate Manager - Operations

Navi

<div>
 
 
 
 About the Team
 
 
 
 
 The Human Resources and People Strategy team at Navi manages the entire employee lifecycle, from talent acquisition and HR operations to employee engagement and development. They partner closely with both tech and non-tech business teams to design and implement strategies that attract, retain, and develop top talent, ensuring a thriving, high-performance organizational culture.
 
 
 
 
 
 
 
 
 
 About the Role
 
 
 
 
 We are looking for an experienced HR Operations Specialist to join our team at Navi. This role is at the heart of our people function, responsible for ensuring the smooth execution of HR processes, providing first-line support for employee queries, managing HR systems, and driving process excellence. You will also own employee benefits administration, reporting, and dashboards, while collaborating closely with HR partners and stakeholders to enhance the employee experience.
 
 
 
 
 
 
 
 
 
 
 What We Expect From You
 
 
 
 
 ● Manage and own the BGV process, ensure smooth execution, conduct periodic audits, and maintain compliance.
 
 
 ● Oversee the management and maintenance of the HRMS, ensuring data accuracy, seamless functioning, and optimization.
 
 
 ● Conduct regular HR Ops audits to ensure accuracy, compliance, and risk mitigation.
 
 
 ● Evaluate existing HR processes, identify opportunities for automation/streamlining, and implement best practices.
 
 
 ● Administer employee benefits programs at Navi, liaising with vendors, ensuring smooth operations, and resolving employee queries.
 
 
 ● Build and maintain HR dashboards, and generate regular reports to provide insights to stakeholders and leadership.
 
 
 ● Coordinate extensively with employees, managers, corporate teams, and vendors to ensure efficient process delivery.
 
 
 ● Work closely with HR partners to strengthen employee experience initiatives.
 
 
 ● Provide recommendations backed by HR data and analytics to support strategic decision-making.
 
 
 
 
 
 
 
 
 
 Must Haves
 
 
 
 
 ● 1 to 2 years of HR experience and Master&rsquo;s degree/PGDM in HR.
 
 
 ● Experience in working on HRMS system (Darwinbox preferred);
 
 
 ● Passionate about creating an amazing employee experience;
 
 
 ● Excellent verbal, written communication and people skills;
 
 
 ● Self directed, the ability to complete work in a timely manner without active supervision is paramount but similarly important is knowing when to ask for help;
 
 
 ● Ability to learn and adapt systems quickly.
 
 
 ● High energy with the ability to organize / prioritize workload.
 
 
 ● Flexible, adaptable and excellent problem solving and decision making abilities, with a high level of attention to detail and accuracy.
 
 
 ● Proficiency in MS Office Suite and Google Sheets is a must.
 
 
 
 
 
 
 
 Inside Navi
 
 
 
 
 We are on a mission to make finance simple, accessible and affordable for a billion Indians. Guided by a strong customer-first approach, we are building tech-first solutions that work at scale. Our offerings include a range of financial products and services across Loans, Insurance, Mutual Funds, Digital Gold and UPI.
 
 
 Founded by
 
 Sachin Bansal &amp; Ankit Agarwal
 
 in 2018, we are one of India&rsquo;s fastest-growing financial services organisations. But we&rsquo;re just getting started!
 
 
 
 
 
 
 
 Our Culture
 
 
 
 
 At Navi, we&rsquo;re a place where ambition meets opportunity and ideas turn into impact quickly. We empower people with high ownership from the start, encouraging them to solve meaningful problems and build with excellence. Teams here work in an environment that values speed, collaboration and craftsmanship, while celebrating learning, growth and shared wins along the way. Whether you&rsquo;re shaping the future of fintech products or driving innovation behind the scenes, life at Navi means being part of a high-energy, talent-driven workplace where your contributions truly make a difference.
 
 
 
 
 
 
 We&rsquo;re guided by our own operating system - The Navi OS - a set of principles that shape how we work and win together. You can explore them at
 
 navi.com/our-values
 
 to see what drives us every day.
 
 
 
 
 
 
 If this feels like you, Navi is the place to grow, thrive and make a real impact.
 
</div>

Associate Manager - HR Operations

PwC Acceleration Center India

<div>
 At PwC, our people in customer consulting specialise in providing consulting services focused on customer-related strategies and initiatives. These individuals analyse client needs, develop customer-centric solutions, and offer guidance and support to help clients enhance their customer experience and drive business growth. In customer marketing at PwC, you will specialise in providing consulting services focused on customer-centric marketing strategies. You will analyse customer behaviour, develop targeted marketing campaigns, and offer guidance and support to help clients optimise their marketing efforts, improve customer engagement, and drive revenue growth.
 
 
 Driven by curiosity, you are a reliable, contributing member of a team. In our fast-paced environment, you are expected to adapt to working with a variety of clients and team members, each presenting varying challenges and scope. Every experience is an opportunity to learn and grow. You are expected to take ownership and consistently deliver quality work that drives value for our clients and success as a team. As you navigate through the Firm, you build a brand for yourself, opening doors to more opportunities.
 
 
 
 Skills
 
 
 
 Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
 
 
 <ul>
 <li>
 Apply a learning mindset and take ownership for your own development.
 </li>
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 Appreciate diverse perspectives, needs, and feelings of others.
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 Adopt habits to sustain high performance and develop your potential.
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 Actively listen, ask questions to check understanding, and clearly express ideas.
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 Seek, reflect, act on, and give feedback.
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 Gather information from a range of sources to analyse facts and discern patterns.
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 Commit to understanding how the business works and building commercial awareness.
 </li>
 <li>
 Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firm's code of conduct and independence requirements.
 
 
 </li>
 </ul>
 
 PwC US ADVISORY &ndash; CSX &ndash; Sales, Service &amp; Marketing
 
 
 
 The Commercial &amp; Service Excellence platform helps clients transform how they engage, sell to, and serve their customers through strategy, operations, and technology. From optimizing go-to-market strategies to delivering and managing Salesforce and Dynamics platforms, the offering enables end-to-end commercial transformation. Whether modernizing sales, marketing, e-commerce or customer service functions, Commercial and Service Excellence equips teams to create connected customer experiences, drive revenue growth, and sustain performance through managed services.
 
 
 Our Sales, Service &amp; Marketing practice team, which is part of CSX, focuses on modernizing commercial functions across marketing, sales, and service to drive profitable growth and customer engagement. Combines strategy, operations, and technology&mdash;including Dynamics, enabling apps, and contact center platforms&mdash;to transform how clients activate and scale in the market.
 
 
 
 OFFERING OVERVIEW: MARKETING OPERATIONS
 
 
 
 Marketing Operations provides process and execution support around core marketing operations, including media management, advertising, 3rd party spend, marketing technology, demand generation, market research, consumer insights, product marketing. Supports process excellence and design alongside marketing &amp; commerce technology implementations. Sub-offerings include Marketing Operations - Salesforce, Marketing Operations - Other Technologies (e.g., Adobe).
 
 
 
 Knowledge Preferred
 
 
 
 POSITION REQUIREMENTS &ndash;
 
 Experienced Associate / Senior Associate
 
 
 
 
 Role
 
 
 
 We are looking for highly motivated and skilled business-first, tech-native professionals to join our Marketing Operations excellence consulting team. This is a hands-on consulting role suited for individuals who can bring strategic thought leadership across people, process &amp; technology initiatives in a fast-paced cross-functional global environment. Ideal candidates will have:
 
 
 <ul>
 <li>
 Relevant experience in Marketing strategy, Campaign-to-Lead Process design, MarTech solution architecture and implementation of marketing technology solutions as a business analyst or program manager, preferably in a B2B environment.
 </li>
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 Understanding of marketing operations frameworks, customer journey mapping, experience design, governance structures, and performance metrics.
 </li>
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 Familiarity with marketing and advertising processes &amp; systems, including digital campaign management, CRM, lead nurturing, and funnel optimization.
 </li>
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 Hands - on experience as a Business Analyst/ Functional lead in one or more Marketing Operations priority areas:
 </li>
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 Marketing automation Process &amp; use of tools such as Salesforce Marketing Cloud, Marketo Engage, Adobe Journey Optimizer, HubSpot, Oracle Eloqua or similar platforms to drive personalized marketing communications across multiple channels and surfaces.
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 Customer Data Design and use of CDP platforms such as Salesforce Data Cloud, Adobe Experience Platform / Real-time CDP, Treasure data or similar platforms to drive effective audience segmentation and personalization.
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 Media Planning, buying and mix-modelling to drive effective growth through performance marketing.
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 Digital Commerce process &amp; use of tools such as Adobe Commerce, SAP Hybris, Salesforce B2B commerce cloud to drive low-touch/ no-touch revenue stream.
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 Understanding of integration points between MarTech platforms, CRM systems, eCommerce portals and analytics tools.
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 Demonstrated history of leveraging emerging marketing trends, tools and best practices including AI use-cases to drive innovation.
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 Strong critical thinking and problem-solving abilities.
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 Clear and impactful verbal and written communication and presentation skills engaging both technical and non-technical stakeholders.
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 Ability to leverage data analysis and analytics to inform decisions and optimize outcomes.
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 Exposure to clients/ stakeholders in a global environment.
 
 
 </li>
 </ul>
 
 Skills Preferred
 
 
 
 Candidates should be able to demonstrate extensive customer transformation consulting abilities within a project team that includes the following:
 
 
 
 Strategy &amp; Design Engagements
 
 
 
 <ul>
 <li>
 Work with high-profile onshore client stakeholders to help drive excellence across Marketing Operations function.
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 Conduct People-Process-Technology current state assessment and design future state Marketing Operating model and capability roadmap.
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 Develop and optimize end-to-end marketing and advertising process workflows spanning digital campaigns, demand generation, CRM integration, lead management, sales funnel enhancement, data platforms optimization and personalization.
 </li>
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 Experience with GenAI tools to assist in creating campaign briefs, email copy, social media posts, and dynamic ad variants at scale.
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 Leverage Marketing Analytics tools to optimize third-party marketing spend, media-mix and advertising strategies through data-driven insights.
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 Create documentation, playbooks, and reusable frameworks to promote process consistency and scalability.
 </li>
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 Work with marketing and sales teams to align on KPIs and reporting standards.
 </li>
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 Support the planning and delivery of market research and consumer insight initiatives.
 
 
 </li>
 </ul>
 
 Implementation &amp; Optimization Engagements
 
 
 
 <ul>
 <li>
 Play the role of Business Analyst/ Project Manager for marketing technologies implementation projects including Salesforce Marketing Cloud &amp; Data Cloud, Adobe Experience Cloud, Google Analytics, and other leading tools.
 </li>
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 Utilize automation platforms to streamline campaign execution, audience targeting, and performance tracking.
 </li>
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 Support initiatives aimed at optimizing channel sales processes and ensuring cross-channel campaign alignment.
 </li>
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 Ability to use AI tools (e.g., Power BI Copilot, ChatGPT Advanced Analysis, Agentforce) to automate and accelerate insight extraction from campaign performance data, derive insights, and recommend improvements.
 </li>
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 Ensure data integrity and governance across platforms used for campaign execution and measurement.
 
 
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 </ul>
 
 Change Management And Other Responsibilities
 
 
 
 <ul>
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 Contribute to the delivery of marketing transformation engagements, including implementation roadmaps and change management.
 </li>
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 Participate in business development activities such as proposal development and solution design.
 
 
 </li>
 </ul>
 
 Educational Background
 
 
 
 
 MBA in Sales / Marketing / Strategy/ Analytics from a premier B-School
 
 
 
 
 Additional Information
 
 
 
 <ul>
 <li>
 Travel Requirements: Travel to client locations may be required as per project requirements.
 </li>
 <li>
 Experience: 2-5 years (Experience Associate) / 5-8 years (Senior Associate) of prior relevant work experience in a Marketing Operations or Marketing Analytics consulting role in management consulting organization or similar multinational environment.
 </li>
 </ul>
</div>

Associate- Marketing Operations

Accenture in India

<div>
 
 Skill required:
 
 Talent Acquisition- end to end - Talent Identification
 
 
 
 Designation:
 
 Recruiting Associate
 
 
 
 Qualifications:
 
 Any Graduation
 
 
 
 Years of Experience:
 
 1 to 3 years
 
 
 
 About Accenture
 
 
 
 Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song&mdash; all powered by the world&rsquo;s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
 
 
 
 What would you do?
 
 Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs Associate will be responsible for performing day to day task per the recruitment process guidelines: 1. Create approved requisition. 2. Conduct internal sourcing - post requisition 3. Conduct external sourcing - mine existing talent pool 4. Conduct external sourcing - Post job 5. Perform data mining for additional candidates 6. Support candidate intake (application/expression of interest) using electronic, phone or paper methods. 7. Develop list of candidates to be screened 8. Automated Candidate Screening &amp; Assessment (Interactive Voice Response (IVR) 9. Conduct hiring manager interaction Candidates with End to End Recruitment experience - Domestic/International Market Assess current and future talent needs, identify mission-critical workforces, understand key workforce skills and competencies, and address talent gaps.
 
 
 
 What are we looking for?
 
 
 
 <ul>
 <li>
 Written and verbal communication
 </li>
 <li>
 Critical Thinking
 </li>
 <li>
 Problem Management ATS/ Job boards/ HCM
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 <li>
 US/Canada recruitment Experience is a Must have Roles and Responsibilities:
 </li>
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 In this role you are required to solve routine problems, largely through precedent and referral to general guidelines
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 Your expected interactions are within your own team and direct supervisor
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 You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments
 </li>
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 The decisions that you make would impact your own work
 </li>
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 You will be an individual contributor as a part of a team, with a predetermined, focused scope of work
 </li>
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 Please note that this role may require you to work in rotational shifts Excellent communication skills, Uses professional, error-free grammar and formatting in emails
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 <li>
 Speaks with clarity, warmth, and confidence during virtual interactions., Any Graduation
 
 </li>
 </ul>
</div>

Recruiting Associate

Artisan Field, Inc.

<div>
 
 Job Description
 
 
 
 
 Associate Product Manager / Product Manager
 
 
 
 
 Location: Bangalore
 
 
 
 
 Who we are:
 
 Founded in 2016 and with offices in Kolkata and Bengaluru, MIHUP.AI is at the forefront of voice technology innovation with two dynamic product lines: Embedded Voice Assistants for Automotive &amp; other Embedded Devices and Contact Center Analytics. Our solutions are already live with the top enterprises in both the domains. Our R&amp;D teams are working on the cutting edge of AI/LLMs and Voice research and their applications. Voice AI is at the forefront of a lot of impact driven innovation that is happening right now and some of the best minds and top tier tech talent in the industry are helping us to shape that vision. We are backed by Accel Partners and Ideaspring Capital.
 
 
 
 Role Overview:
 
 The Product Manager/Associate Product Manager will help evolve our Voice Assistant product line for Automotive and other Embedded domains. This role focuses on refining current features, enhancing user experience, and integrating new technologies such as AI/LLMs/Agentic AIs. We value experience from technical product development, particularly in startup or agile settings, over traditional product roles in other sectors.
 
 
 
 Key Responsibilities
 
 
 
 Responsibilities include but are not limited to the following -
 
 
 
 Product Enhancement:
 
 Work closely with engineering, design, and user research teams to improve the existing automotive voice assistant, using real-world &amp; our OEM partner feedback to shape the product roadmap.
 
 
 
 Data-Driven Decisions:
 
 Analyze user data and feedback to identify areas for improvement and prioritize feature development.
 
 
 
 Feature Development:
 
 Collaborate with technical teams to define, develop, and test new features while ensuring smooth integration with existing systems.
 
 
 
 Documentation:
 
 Prepare and maintain clear documentation of product requirements, user stories, and progress updates.
 
 
 
 Market Awareness:
 
 Stay informed about developments in AI, LLMs, and related technologies, using these insights to guide product enhancements.
 
 
 
 Prototype Creation: Create prototypes by self in order to experiment and to guide/help engineers towards new ideas
 
 
 
 
 Education &amp; Experience
 
 
 
 Bachelor&rsquo;s degree in Engineering, Computer Science, or a related field.
 
 
 2-3 years of experience as a Product Manager or Associate Product Manager.
 
 
 Experience in technical product development, especially within startup or agile environments, is highly valued.
 
 
 An MBA is a plus but previous hands-on experience working in a Product team focused on Technology driven products is considered more relevant.
 
 
 
 Key Skills
 
 
 
 Basic familiarity with AI and LLM technologies.
 
 
 Good execution skills demonstrated by ability to manage and guide engineering teams
 
 
 Setup discipline for weekly cadence
 
 
 Experience in developing and iterating product features or prototype applications.
 
 
 Ability to interpret user data and feedback to inform product decisions.
 
 
 Understanding of design principles; exposure to voice UI or chatbot application design is a plus.
 
 
 Strong communication driven by ability to clearly articulate documents and guide teams
 
 
 A proactive mindset with the ability to manage multiple priorities in a fast-paced environment.
 
 
 
 Compensation
 
 
 
 We offer competitive compensation packages as per or over market standards.
</div>

Product Manager / Product Manager

<div>
 
 Job Description
 
 
 
 Position Title, Responsibility Level
 
 
 Sr. Associate
 
 
 Function
 
 
 Back office/Accounts Receivables
 
 
 Reports to
 
 
 Assistant Manager
 
 
 Permanent/ Temporary
 
 
 Permanent
 
 
 Span of Control
 
 
 Location
 
 
 Bangalore
 
 
 
 Accounts Receivables
 
 
 
 <ul>
 <li>
 Good knowledge on account receivable principle and concepts
 </li>
 <li>
 Maintenance of customer master data and setting up of direct debit process
 </li>
 <li>
 Creation of invoice, Debit memos, manage rebates/discounts, credit note/memos, posting adjustments
 </li>
 <li>
 Collection of customer invoices, managing and maintaining customer payments
 </li>
 <li>
 Understanding on the Dunning process, review and recommend account block
 </li>
 <li>
 Analysing AR Aging, Unapplied cash/ Pre-payments &amp; credits
 </li>
 <li>
 Understand the bad debt provisioning process
 </li>
 <li>
 Perform customer reconciliation, customer query handling and flagging of disputes
 </li>
 <li>
 Assist the supervisor on the month-end closing activities
 </li>
 <li>
 Ensure that the assigned targets are met in accordance with SLA and Internal standards
 </li>
 <li>
 Accurate and timely reporting of accounts receivable to the internal stakeholders
 
 
 </li>
 </ul>
 
 Qualification &amp; Technology Know-how
 
 
 
 <ul>
 <li>
 2-4 years of work experience for Associate &amp; 3-5 years for Senior Associate in Accounts Receivable, preferably advertising domain
 </li>
 <li>
 Minimum Qualification &ndash; Graduation in Finance or Accounting
 </li>
 <li>
 Should have performed Billing, Collection, reconciliations, cash application, query handling with good communication skills
 </li>
 <li>
 ERP experience &ndash; SAP S4 HANA &ndash; Preferred/ SAP R3 (Minimum), FIQAS, TELAG, go-transverse
 </li>
 <li>
 Proficient in MS office &ndash; Intermediate skills on MS Excel
 
 
 </li>
 </ul>
 Performance parameters
 
 
 <ul>
 <li>
 Productivity
 </li>
 <li>
 Quality / Accuracy
 </li>
 <li>
 Turn Around Time and Cycle Time of work assigned
 </li>
 <li>
 Process Improvement initiatives
 </li>
 <li>
 Domain expertise and certifications scores
 </li>
 <li>
 Schedule adherence, Punctuality and Discipline
 </li>
 </ul>
</div>

Senior Executive

Explore 418+ Associate manager operations in Mangaluru this December. Find roles across top companies and apply now to boost your career.

418 associate manager operations jobs IN Mangaluru

Associate Manager - Operations

Associate Manager - HR Operations

Associate- Marketing Operations

Recruiting Associate

Recruiting Associate

Product Manager / Product Manager

Senior Executive