associate manager - training solutions Jobs in Al Wakrah Qatar

associate manager - training solutions

associate manager training solutions

Petrotec Group

<b>Overview:</b><br>
As the Associate Manager- Training, you will play a critical role in overseeing and enhancing the training efficiency, effectiveness, and safety of our services, including full P&L accountability. Your leadership will be instrumental in driving profitability, operational efficiency, and growth while ensuring the delivery of high-quality services to our clients.
<br><br>
Duties & Responsibilities
<br><br>
<ul>
<li>Deliver CompEx training to delegates from diverse multinational backgrounds.</li>
<li>Drive business development by expanding the training portfolio with technically advanced courses.</li>
<li>Develop sales strategy to design and promote course offerings that complement and enhance the current branded product portfolio.</li>
<li>Build, manage, and mentor strong, long-term customer relationships.</li>
<li>Upgrade training facilities by improving both infrastructure and technical capabilities</li>
<li>Lead revenue growth for the Training Department across the Middle East region.</li>
<li>Define, design, and execute the Training Department’s strategic roadmap, covering both short-term and long-term objectives.</li>
<li>Develop and empower internal resources to independently deliver assessments and training programs.</li>
<li>Oversee departmental financial performance, ensuring training quality standards are met within budgetary controls.</li>
<li>Formulate and implement product marketing strategies, including advertising campaigns and sales promotions.</li>
<li>Take accountability for the department’s revenue, cost, and profitability, evaluating the cost–benefit impact of all initiatives.</li>
<li>Act as a brand ambassador, representing the department at business forums, trade shows, and industry seminars.</li>
<li>Ensure the department’s daily operations are carried out efficiently, professionally, and in alignment with organisational standards.</li>
<li>Establish and maintain robust quality control processes to ensure the delivery of high-quality services that meet or exceed client expectations and comply with industry standards and regulations.</li>
<li>Promote a culture of safety, environmental responsibility, and regulatory compliance throughout the organisation, prioritising the well-being of employees and stakeholders.</li>
<li>Drive initiatives for process optimisation, innovation, and cost reduction to enhance operational efficiency, competitiveness, and profitability</li>
</ul>
<b>Requirements:</b><br>
<b>Education & Certification:</b><br>
<ul>
<li>Bachelor’s Degree in any discipline</li>
<li>An additional degree in Business Administration would be a plus.</li>
</ul>
<b>Skills & Competencies:</b><br>
<ul>
<li>Should demonstrate superior verbal and written communication abilities, effectively conveying ideas and information.</li>
<li>Exhibits excellent interpersonal skills, providing insightful consulting and delivering compelling presentations.</li>
<li>Shows independent problem-solving abilities and a knack for creative, out-of-the-box thinking to address complex challenges.</li>
<li>Maintains a strong commitment to meeting deadlines and managing projects efficiently from inception to completion.</li>
<li>Pays exceptional attention to detail and demonstrates high-level organisational skills, ensuring precision and order in all tasks.</li>
</ul>
<b>Experience:</b><br>
<ul>
<li>Minimum 05 years of work experience in a similar role, including extensive experience in strategic planning, business development, quality management, and customer care.</li>
</ul>


Associate Manager - Training Solutions

Quality Qatar Group

<p><b>Location:</b> Doha, Qatar<br/><b>Experience Required:</b> Minimum 4 years in Human Resources Management</p><p><b>Position Overview:</b></p><p>We are seeking a dynamic and experienced <b>Human Resource Manager (Female)</b> to join our team in Qatar. The HR Manager will oversee all aspects of human resources practices and processes, ensuring the workplace runs smoothly and effectively. This role requires a professional with strong leadership skills, in-depth HR knowledge, and the ability to align HR strategies with business goals.</p><p><b>Key Responsibilities:</b></p><ul><li>Develop and implement HR strategies, policies, and procedures aligned with company objectives.</li><li>Oversee the full recruitment cycle including job postings, interviews, onboarding, and employee retention.</li><li>Manage employee relations, handle grievances, and ensure compliance with Qatar labor laws.</li><li>Supervise performance management systems and support line managers in employee evaluations.</li><li>Develop training and development programs to enhance staff skills and career growth.</li><li>Maintain accurate HR records, including payroll, benefits, and leave management.</li><li>Advise management on organizational structure, workforce planning, and succession planning.</li><li>Ensure compliance with health, safety, and employment regulations in Qatar.</li><li>Foster a positive workplace culture, encouraging diversity and employee engagement.</li></ul><p><b>Qualifications &amp; Requirements:</b></p><ul><li>Bachelor&rsquo;s degree in Human Resources, Business Administration, or related field (Master&rsquo;s preferred).</li><li>Minimum <b>4 years of HR management experience</b>, preferably in Qatar or GCC.</li><li>Strong knowledge of Qatar Labor Law and HR best practices.</li><li>Excellent communication, interpersonal, and leadership skills.</li><li>Proficiency in HR software systems and MS Office Suite.</li><li>Female candidates are strongly preferred for this role.</li><li>Ability to work under pressure and handle confidential information with discretion.</li></ul><p><b>What We Offer:</b></p><ul><li>Competitive salary package (based on experience).</li><li>Annual leave, health insurance, and other benefits as per Qatari law.</li><li>Professional growth opportunities in a supportive work environment.</li></ul><p>Job Type: Full-time</p><p>Pay: QAR2,000.00 - QAR3,000.00 per month</p>

Human Resource Manager (Female )

Junaid Perfumes

<div>
 <p>
  <strong>
   Role Purpose
  </strong>
 </p>
 <p>
  Responsible for leading all retail operations within the assigned country to achieve sales growth, profitability, and brand excellence. The Country Manager owns the
  <strong>
   entire P&amp;L
  </strong>
  , drives
  <strong>
   store performance
  </strong>
  , and ensures the
  <strong>
   flawless execution
  </strong>
  of Junaid Perfumes&rsquo; retail standards and customer experience.
 </p>
 <p>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Business &amp; Leadership
  </strong>
 </p>
 <ul>
  <li>
   Develop and implement the country retail strategy aligned with corporate objectives.
  </li>
  <li>
   Lead Area Managers and Store Managers to achieve monthly and annual sales and profit targets.
  </li>
  <li>
   Monitor market trends, competitor activities, and customer behavior to identify opportunities.
  </li>
  <li>
   Represent the brand with key external stakeholders (malls, landlords, authorities).
  </li>
 </ul>
 <p>
  <strong>
   Sales &amp; Performance
  </strong>
 </p>
 <ul>
  <li>
   Drive
   <strong>
    LFL growth
   </strong>
   ,
   <strong>
    ATV
   </strong>
   ,
   <strong>
    UPT
   </strong>
   , and
   <strong>
    conversion
   </strong>
   across all stores.
  </li>
  <li>
   Review daily and monthly sales performance, highlighting key gaps and corrective actions.
  </li>
  <li>
   Ensure each store operates at optimum productivity and profit levels.
  </li>
 </ul>
 <p>
  <strong>
   P&amp;L &amp; Financial Control
  </strong>
 </p>
 <ul>
  <li>
   Full accountability for country P&amp;L, ensuring revenue, margin, and net profit targets are met.
  </li>
  <li>
   Manage budgets and cost control measures.
  </li>
  <li>
   Review financial performance regularly and take proactive action on variances.
  </li>
 </ul>
 <p>
  <strong>
   Retail Operations &amp; Standards
  </strong>
 </p>
 <ul>
  <li>
   Ensure consistent store operations, customer service, and adherence to brand SOPs.
  </li>
  <li>
   Oversee new store openings, renovations, and retail expansion plans.
  </li>
  <li>
   Conduct regular store visits to monitor standards and performance.
  </li>
 </ul>
 <p>
  <strong>
   Inventory &amp; Merchandise Management
  </strong>
 </p>
 <ul>
  <li>
   Ensure healthy stock levels and strong sell-through across all stores.
  </li>
  <li>
   Coordinate with Supply Chain and Merchandising teams for allocation and replenishment.
  </li>
  <li>
   Monitor aging stock, optimize assortment by store grade, and support buy planning.
  </li>
 </ul>
 <p>
  <strong>
   People &amp; Team Development
  </strong>
 </p>
 <ul>
  <li>
   Lead, coach, and develop Area and Store Managers for performance and succession.
  </li>
  <li>
   Set clear KPIs and conduct regular performance reviews.
  </li>
  <li>
   Foster teamwork, accountability, and a results-driven culture.
  </li>
 </ul>
 <p>
  <strong>
   Visual Merchandising &amp; Brand Execution
  </strong>
 </p>
 <ul>
  <li>
   Ensure brand guidelines and visual standards are consistently implemented.
  </li>
  <li>
   Supervise in-store campaigns, launches, and seasonal updates to enhance customer experience.
  </li>
 </ul>
 <p>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Performance Indicators (KPIs)
  </strong>
 </p>
 <ul>
  <li>
   Country Sales vs. Budget
  </li>
  <li>
   LFL Growth %
  </li>
  <li>
   Gross Margin &amp; Net Profit
  </li>
  <li>
   ATV / UPT / Conversion Rate
  </li>
  <li>
   Customer Service &amp; Audit Compliance
  </li>
  <li>
   Staff Retention &amp; Productivity
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
</div>


Country Manager

Commercial Bank

<div>
 <strong>
  About Commercial Bank Of Qatar
  <br/>
  <br/>
 </strong>
 Commercial Bank, founded in 1975 and headquartered in Doha, plays a vital role in Qatar&rsquo;s economic development by offering a range of personal, business, government, international and investment services. We believe in empowering our employees, providing them with opportunities for growth and professional development.
 <br/>
 <br/>
 By Joining us, you&rsquo;ll be part of a workplace culture that fosters innovation, supports work-life balance, and encourages you to reach your full potential.
 <br/>
 <br/>
 Join us in shaping the future of banking!
 <br/>
 <br/>
 <strong>
  Job Summary
  <br/>
  <br/>
 </strong>
 As an IT Remote Support Engineer, you will be the first point of contact for users, handling initial inquiries and providing 1st-level technical support. Your responsibilities include troubleshooting hardware and software issues, resolving OS, printer, scanner, IP phone, banking application, and LAN problems, and guiding users on the proper use of the ticketing system. You will work on assigned incidents and requests, delivering clear solutions and maintaining high customer service standards. This role requires strong technical expertise, effective communication skills, and the ability to support a wide range of technologies.
 <br/>
 <br/>
 <strong>
  Key Accountabilities
  <br/>
  <br/>
 </strong>
 Member of IT Service Desk Team, you will be responsable of :
 <br/>
 <br/>
 <ul>
  <li>
   Dealing with incoming faults in a professional, courteous manner over the phone ,via email &amp; On site.
  </li>
  <li>
   Taking ownership of faults and managing them in a logical and methodical manner.
  </li>
  <li>
   Correctly logging incidents and faults, categorizing and prioritizing them in line with team procedures.
  </li>
  <li>
   Conducting full and through diagnostics with end users to enable first point of contact fault resolution.
  </li>
  <li>
   Ensuring all faults are progressed &amp; cleared within SLA &ndash; escalating to other internal and external teams as appropriate.
  </li>
  <li>
   Managing faults through their entire lifecycle from the first point of contact through to resolution, proactively keeping the customer informed of progress.
  </li>
  <li>
   Diagnosing and resolving problems to the customers satisfaction
  </li>
  <li>
   Maintain and develop own knowledge and skills to assist with first time fault resolution.
  </li>
  <li>
   Identify and escalate repeat issues or service risks into service management teams.
  </li>
  <li>
   Sharing knowledge with team colleagues.
  </li>
  <li>
   Manage a number of scheduled tasks for customers, designed to ensure that the customers systems remain operational
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications &amp; Experience
  <br/>
  <br/>
 </strong>
 <strong>
  Required Qualifications &amp; Background:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   University Degree (IT)
  </li>
  <li>
   Network support experience or background (CCNA equivalent).
  </li>
  <li>
   Windows OS and Microsoft Applications support experience or background (MCP equivalent).
  </li>
  <li>
   Windows Administration support experience (MCSA equivalent)
  </li>
  <li>
   Citrix support experience or background on Thin-Client implementation.
  </li>
  <li>
   SCCM administration or support experience is a must.
  </li>
  <li>
   Good communication skills and customer-oriented individual (BPO experience).
  </li>
  <li>
   ITIL certification
  </li>
  <li>
   Team player, flexible on work shift timing schedule.
  </li>
  <li>
   English and Arabic &ndash; Fluently Oral &amp; Written.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Required Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   At least 3 years or above relevant IT related experience.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Why Commercial Bank
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Best Performing Bank in Qatar in The Banker&rsquo;s prestigious Top 1000 World Banks Rankings 2025.
  </li>
  <li>
   Best Digital Bank in the Middle East 2024 by World Finance and Best Mobile Banking App in the Middle East 2024 by Global Finance.
  </li>
  <li>
   An Innovation-Driven, Digital-First Environment where employees work with the latest tools and technologies to redefine banking
  </li>
  <li>
   Opportunities for Global Partnerships &amp; International Exposure, connecting employees with global networks and perspectives.
  </li>
  <li>
   A focus on Employee Well-being &amp; Work-Life Balance, ensuring a healthy and supportive environment for all team members
  </li>
  <li>
   Competitive Compensation &amp; Benefits that ensure our employees are rewarded for their dedication and performance
  </li>
  <li>
   A strong Commitment to Diversity, Equity &amp; Inclusion, fostering a culture that values every individual&rsquo;s unique perspective
   <br/>
   <br/>
  </li>
 </ul>
 At Commercial Bank, we don&rsquo;t just offer careers, We shape futures by pioneering
 <strong>
  digital transformation
 </strong>
 in Qatar&rsquo;s banking sector,
 <strong>
  blending digital-first
 </strong>
 approach to redefine banking through
 <strong>
  innovative solutions.
  <br/>
  <br/>
 </strong>
 <strong>
  Disclaimer
  <br/>
  <br/>
 </strong>
 We appreciate your interest in joining CBQ! Please note that only selected candidates will be contacted for further steps in the hiring process. This job posting is for informational purposes only, and CBQ reserves the right to modify, withdraw, or close it at any time without notice.
</div>


IT Remote Support Engineer

Minor Hotels

<div>
 <strong>
  Company Description
  <br/>
  <br/>
 </strong>
 Founded in 1933 in Portugal, Tivoli Hotels &amp; Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and experiences for its cherished guests
 <br/>
 <br/>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 Responsibilities:
 <br/>
 <br/>
 <ul>
  <li>
   To maintain a clean and safe work environment
  </li>
  <li>
   To inform guests about all other hotel services and promotions upon request
  </li>
  <li>
   To maintain good working relationships with all fellow colleagues
  </li>
  <li>
   Keep an up-to-date knowledge of the menu, beverage list and wine list.
  </li>
  <li>
   Maintain the telephone etiquette at all times.
  </li>
  <li>
   Take guest orders accurately, honor all special requests.
  </li>
  <li>
   Process pre ordered Meals.
  </li>
  <li>
   Up sell orders
  </li>
  <li>
   Give appropriate preparation and delivery times.
  </li>
  <li>
   Enter guest orders in Micros POS
  </li>
  <li>
   Communicate all incoming orders to servers properly.
  </li>
  <li>
   Keep track of all incoming and outgoing orders on floor sheets.
  </li>
  <li>
   Maintain an accurate balance of your bank.
  </li>
  <li>
   Close checks accordingly upon return of servers.
  </li>
  <li>
   Do courtesy call backs
  </li>
  <li>
   Process Amenities
  </li>
  <li>
   Handling guest inquiries and complaints.
  </li>
  <li>
   Inform RC staff of guest check outs
  </li>
  <li>
   Assist RC with checks
  </li>
  <li>
   Run Shift end Micros reports
  </li>
  <li>
   Pay out Tips and Gratuities
  </li>
  <li>
   Drop cash payments
  </li>
  <li>
   Assist with tray and table set ups if necessary
  </li>
  <li>
   Assist with side work if necessary
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Excellent communication and organizational skills (Fluent in English)
  </li>
  <li>
   Must be responsible &amp; reliable
  </li>
  <li>
   Work well under pressure in a fast paced environment
  </li>
  <li>
   Must be able to work well in a team environment
  </li>
  <li>
   Previous F&amp;B experience an asset, but not required
  </li>
  <li>
   Previous Micros experience an asset, but not required (training provided)
  </li>
 </ul>
</div>


Food & Beverage Order Taker

Mott MacDonald

<div><div><div><div><div><div><div><b>Location</b></div>
<div>Al Wakrah, Qatar</div>
</div><div><div><b>Country</b></div>
<div>Qatar</div>
</div><div><div><b>Contract type</b></div>
<div>Contract</div>
</div><div><div><b>Work pattern</b></div>
<div>Full Time</div>
</div><div><div><b>Market</b></div>
<div>Water</div>
</div><div><div><b>Discipline</b></div>
<div>Health</div>
</div><div><div><b>Job ref</b></div>
<div>11975</div>
</div><div><div><b>Recruiter contact</b></div>
<div>Iustina Blidariu</div>
</div></div><p></p><div>
</div></div></div></div><div><div><div><div><div><h3 class="jobSectionHeader"><b>About the role</b></h3><p>
We are seeking a seasoned Health and Safety Manager to oversee and enforce high standards of health, safety, and environmental (HSE) practices across large-scale infrastructure projects, particularly pump stations and sewage treatment works (STW). The successful candidate will play a pivotal role in ensuring compliance, minimizing disruptions, and promoting a culture of safety throughout the project lifecycle.</p><p></p><h3 class="jobSectionHeader"><b><br>
Key responsibilities, but not limited to:</b></h3><ul><li>
Lead and coordinate all HSE activities in alignment with client Quality, Health and Safety Department.</li><li>
Advise and supervise contractors on safety and health hazard prevention across multiple working areas.</li><li>
Monitor and report on the overarching health and safety management system, ensuring its effectiveness from project initiation to operational start-up.</li><li>
Conduct regular audits (monthly or as required) of HSE systems and submit detailed reports to the Authority.</li><li>
Review and assess safety measures implemented by the Project Company, ensuring compliance with industry standards.</li><li>
Recommend strategies to eliminate hazards, reduce risks, and mitigate impacts.</li><li>
Support the setup and efficient management of project delivery with a strong focus on HSE and risk management.</li><li>
Utilize computer systems for data analysis, record maintenance, and report generation.</li><li>
Lead and motivate a team of HSE Engineers and Inspectors to maintain high safety standards.</li></ul><p></p><h3 class="jobSectionHeader"><b><br>
Candidate specifications</b></h3><ul><li>
Bachelor&rsquo;s degree in Engineering or Health &amp; Safety Management from a recognized university.</li><li>
Membership in an internationally recognized safety association (e.g., NEBOSH).</li><li>
Valid certifications in First Aid and Hazard Assessment (including confined spaces and underground works).</li><li>
Extensive years of demonstrable experience, with similar large-scale infrastructure projects.</li><li>
Proven experience in the Gulf region is preferred.</li><li>
Strong leadership and team management capabilities.</li><li>
Proactive mindset with the ability to manage multiple site areas.</li><li>
Excellent written and spoken English, with strong technical writing and communication skills.</li><li>
In-depth knowledge of HSE regulations and construction site hazards.</li><li>
Experience in continuous professional development, particularly in HSE and environmental issues.</li></ul>
<p>Our Purpose<br>
At Mott MacDonald, our purpose is to improve society by considering social outcomes in everything we do; relentlessly focusing on excellence and digital innovation, transforming our clients&rsquo; businesses, our communities and employee opportunities.<br>
<br>
Equality, Diversity and Inclusion<br>
Equality, diversity and inclusion (EDI) is at the heart of our organisation. We are an equal opportunity employer and do not discriminate, rather take positive steps towards creating a diverse and inclusive working environment.<br>
<br>
Flexible Working<br>
At Mott MacDonald, we support our staff to create work-life balance which works for them and welcome candidates looking for career flexibility. We are open to discussing flexible working at interview stage.<br>
<br>
We can offer:</p><ul><li>
90 calendar days&rsquo; paid maternity leave</li><li>
Competitive annual leave</li><li>
An annual professional institution subscription</li><li>
Annual company performance bonus scheme &ndash; Subject to company performance</li></ul></div></div></div></div></div></div>

HSE Manager