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assistant guest experience manager

assistant manager - front office Jobs in Istanbul

assistant manager - front office

asst f b manager

Marriott International

<div><b>Additional Information</b><br>
<b>Job Number</b>25163056<br>
<b>Job Category</b>Food and Beverage &amp; Culinary<br>
<b>Location</b>Le M&eacute;ridien Istanbul Etiler, Cengiz Topel Caddesi No: 39, Istanbul, T&uuml;rkiye, T&uuml;rkiye, 34337<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Management<p></p><div><div><br>
<p><b>JOB SUMMARY</b></p><p><br>
</p><p>Position responsible for assigned food and beverage/culinary operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals.</p><p><br>
</p><p><b>CANDIDATE PROFILE</b></p><p><br>
</p><p><b>Education and Experience</b></p>
<ul><li>High school diploma or GED; 3 years experience in the food and beverage, culinary, or related professional area.</li></ul>
<p>OR</p>
<ul><li>2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the food and beverage, culinary, or related professional area.</li></ul><p><br>
</p><p><b>CORE WORK ACTIVITIES</b></p><p><br>
</p><p><b>Assisting in Food and Beverage Operations</b></p>
<ul><li>Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.</li></ul>
<ul><li>Provides excellent customer service to all employees.</li></ul>
<ul><li>Responds quickly and proactively to employee's concerns.</li></ul>
<ul><li>Uses coaching skills throughout the property.</li></ul>
<ul><li>Demonstrates self confidence, energy and enthusiasm.</li></ul>
<ul><li>Motivates and encourages staff to solve guest and employee related concerns.</li></ul><p><br>
</p><p><b>Ensuring Exceptional Customer Service</b></p>
<ul><li>Provides excellent customer service.</li></ul>
<ul><li>Responds quickly and proactively to guest's concerns.</li></ul>
<ul><li>Understands the brand's service culture.</li></ul>
<ul><li>Sets service expectations for all guests internally and externally.</li></ul>
<ul><li>Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee.</li></ul>
<ul><li>Follows up to ensure complaints have been addressed to the guest's satisfaction.</li></ul>
<ul><li>Develops a relationship with all guests to build repeated clientele internally and externally.</li></ul><p><br>
</p><p><b>Additional Responsibilities as Assigned</b></p>
<ul><li>Complies with all corporate accounting procedures.</li></ul>
<ul><li>Assists GM as needed with annual Quality audit.</li></ul></div><p></p><div><br>
</div><p><i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i></p><p></p><p>
At Le M&eacute;ridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We&rsquo;re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le M&eacute;ridien. In joining Le M&eacute;ridien, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose,<b> belong</b> to an amazing global team, and <b>become</b> the best version of you.</p></div></div>

Asst F&B Manager

Gebr. Heller Maschinenfabrik

<div><h2 class="jobSectionHeader"><b>Allgemeine Informationen
</b></h2><div></div><h2 class="jobSectionHeader"><b>Beschreibung der Stelle</b></h2><h3 class="jobSectionHeader"><b>
Fachbereich
</b></h3><p>
Service - Servicetechniker Mechatronik</p><h3 class="jobSectionHeader"><b>
Bezeichnung der Stelle
</b></h3><p>
Service Technician for T&uuml;rkiye (m/f/x) with residence in T&uuml;rkiye</p><h3 class="jobSectionHeader"><b>
Vertragsart
</b></h3><p>
2-Unbefristet</p><h3 class="jobSectionHeader"><b>
Arbeitszeit
</b></h3><p>
Vollzeit</p><h3 class="jobSectionHeader"><b>
Beschreibung der Aufgabe
</b></h3><p>
_Install and commission CNC machines
<br>
_Perform regular machine maintenance<br>
_Ability to read and interpret electrical, pneumatic, and hydraulic schematics<br>
_Identify and fix machine malfunctions
<br>
_Optimize machines to increase efficiency in production processes<br>
_Ability to produce workpieces by reading technical drawings<br>
_Possess a Class B driver's license with no restrictions on domestic or international travel<br>
_Support quality control processes<br>
_Fluent in English or German</p><h3 class="jobSectionHeader"><b>
Anforderungen
</b></h3><p>
_Graduate of a technical high school or vocational school
<br>
_At least 5 years of experience with CNC machines
<br>
_Ability to read technical drawings
<br>
_Teamwork and problem-solving skills
<br>
_Careful and detail-oriented
</p><h2 class="jobSectionHeader"><b>Einsatzort der Stelle</b></h2><h3 class="jobSectionHeader"><b>
Einsatzort
</b></h3><p></p><div>
T&uuml;rkiye for the regions Bursa, Istanbul und Ankara
</div><p></p><h2 class="jobSectionHeader"><b>
Qualifikation</b></h2><h3 class="jobSectionHeader"><b>
Sprachen
</b></h3><p></p><ul><li>
englisch (Verhandlungssichere Kenntnisse)</li><li>
deutsch (Verhandlungssichere Kenntnisse)</li></ul><p></p><h2 class="jobSectionHeader"><b>
Betreut durch</b></h2><h3 class="jobSectionHeader"><b>
Name des Personalreferenten
</b></h3><p>
Br&uuml;ck</p><h3 class="jobSectionHeader"><b>
Vorname des Personalreferenten
</b></h3><p>Eveline</p></div>

Service Technician for Türkiye (m/f/x) with residence in Türkiye

HELLER Maschinenfabrik GmbH

<div><div><p>Beschreibung der Stelle</p><h3 class="jobSectionHeader"><b>
Fachbereich
</b></h3><div>
Service - Servicetechniker Mechatronik</div><h3 class="jobSectionHeader"><b>
Bezeichnung der Stelle
</b></h3><div>
Service Technician for T&uuml;rkiye (m/f/x) with residence in T&uuml;rkiye</div><h3 class="jobSectionHeader"><b>
Vertragsart
</b></h3><div>
2-Unbefristet</div><h3 class="jobSectionHeader"><b>
Arbeitszeit
</b></h3><div>
Vollzeit</div><h3 class="jobSectionHeader"><b>
Beschreibung der Aufgabe
</b></h3><div>
_Install and commission CNC machines
<br>
_Perform regular machine maintenance<br>
_Ability to read and interpret electrical, pneumatic, and hydraulic schematics<br>
_Identify and fix machine malfunctions
<br>
_Optimize machines to increase efficiency in production processes<br>
_Ability to produce workpieces by reading technical drawings<br>
_Possess a Class B driver's license with no restrictions on domestic or international travel<br>
_Support quality control processes<br>
_Fluent in English or German</div><h3 class="jobSectionHeader"><b>
Anforderungen
</b></h3><div>
_Graduate of a technical high school or vocational school
<br>
_At least 5 years of experience with CNC machines
<br>
_Ability to read technical drawings
<br>
_Teamwork and problem-solving skills
<br>
_Careful and detail-oriented
</div></div><div><p>Einsatzort der Stelle</p><h3 class="jobSectionHeader"><b>
Einsatzort
</b></h3><div></div><div>
T&uuml;rkiye for the regions Bursa, Istanbul und Ankara
</div></div><div></div><div><p>
Qualifikation</p><h3 class="jobSectionHeader"><b>
Sprachen
</b></h3><div></div><ul><li>
englisch (Verhandlungssichere Kenntnisse)</li><li>
deutsch (Verhandlungssichere Kenntnisse)</li></ul></div><div></div><div><p>
Betreut durch</p><h3 class="jobSectionHeader"><b>
Name des Personalreferenten
</b></h3><div>
Br&uuml;ck</div><h3 class="jobSectionHeader"><b>
Vorname des Personalreferenten
</b></h3><div>Eveline</div></div></div>

Accor

<div><b>Company Description</b><p><br>
The Grand Tarabya Managed by Accor</p><p>
As soon as you step inside The Grand Tarabya Managed by Accor, which holds a very special place in Istanbul's history, you will feel the charm of a 100-years-old past, the highest architectural and aesthetic standards, and the splendor inspired by the sparkle of the Bosphorus. From the 4.500 square meter spa area to the panoramic Bosphorus view of 29 residences and 248 rooms, from the magnificent 1.280 square meter ballroom to the restaurants and bars offering an unforgettable gastronomic adventure, The Grand Tarabya Managed by Accor, combines care, elegance, and comfort in every detail. With its doors opening to the Bosphorus, The Grand Tarabya Managed by Accor, will forever hold its place in your memory.</p><b><br>
Job Description</b><p><br>
We are seeking an experienced and visionary Hotel Manager to lead our prestigious hotel in the heart of Istanbul, Turkey. As the Hotel Manager, you will be responsible for overseeing all aspects of our hotel operations, ensuring exceptional guest experiences, and driving business growth in this vibrant, culturally rich city.</p><ul><li>
Oversee and optimize the daily operations of all hotel departments, including Rooms, Food &amp; Beverage, Culinary, Housekeeping, and Guest Services</li><li>
Develop and implement strategic plans to achieve financial goals, increase RevPAR, and maintain high guest satisfaction scores</li><li>
Lead, mentor, and inspire a diverse team of department heads and staff to deliver outstanding service and maintain brand standards</li><li>
Analyze financial reports, P&amp;L statements, and key performance indicators to make data-driven decisions and improve profitability</li><li>
Collaborate with Sales and Marketing teams to develop and execute innovative strategies for attracting and retaining guests</li><li>
Ensure compliance with local regulations and industry standards while maintaining the highest levels of safety and security</li><li>
Build and maintain strong relationships with key stakeholders, including guests, corporate clients, and local partners</li><li>
Continuously seek opportunities for service improvements and implement best practices in hotel management</li><li>
Represent the hotel at industry events and in the local community to enhance its reputation and visibility</li></ul><br>
<b>
Qualifications</b><br>
<ul><li>
Bachelor's degree in Hospitality Management or related field from a reputable hotel school; advanced degree preferred</li><li>
Minimum of 5 years of experience in luxury hotel management, with a strong background in Rooms and/or F&amp;B operations</li><li>
Proven track record of success in key cities or resort destinations globally</li><li>
Solid business acumen with a deep understanding of financial management in the hospitality industry</li><li>
Exceptional leadership skills with the ability to inspire and motivate diverse teams</li><li>
Strong analytical skills, including the ability to interpret P&amp;L statements and make strategic financial decisions</li><li>
Excellent attention to detail and a commitment to maintaining high standards of quality and service</li><li>
Outstanding communication and interpersonal skills, with the ability to build relationships at all levels</li><li>
Fluency in English; knowledge of Turkish or other languages is a plus</li><li>
Familiarity with local hospitality regulations and standards in Istanbul</li><li>
Demonstrated cultural sensitivity and adaptability to work effectively in a multicultural environment</li><li>
Innovative mindset with a passion for delivering exceptional guest experiences</li><li>
Proficiency in hotel management software and systems</li></ul></div>

Hotel Manager

Hilton

<div><p>Sales Manager Government &amp; Diplomatic Relations</p><h1 class="jobSectionHeader"><b>
THE ROLE</b></h1><p>
At Hilton, we are committed to building strong and lasting relationships with our Government and Diplomatic partners. As a <b>Sales Manager Government &amp; Diplomatic Relations</b>, you will support the Government &amp; Diplomatic Sales team in achieving commercial targets, strengthening key partnerships, and ensuring the highest level of service for our valued government and diplomatic guests. This role offers a unique opportunity to grow your career in Sales within one of Hilton&rsquo;s most prestigious hotels.</p><ul><li><b>
Position Title: </b><b>Sales Manager Government &amp; Diplomatic Relations</b></li><li><p><b>
Location:</b> &#304;stanbul</p></li><li><p><b>
Company:</b> Hilton &ndash; T&uuml;rkiye</p></li><li><p><b>
Hotel:</b> Hilton &#304;stanbul Bosphorus</p></li><li><p><b>
Job Type:</b> Full-Time</p></li><li><p><b>
Salary:</b> Competitive, with benefits package</p></li></ul><h2 class="jobSectionHeader"><b>
KEY RESPONSIBILITIES</b></h2><ul><li><p>
Design and recommend sales programs while setting short- and long-term sales strategies.</p></li><li><p>
Act as an advisor to operation departments regarding projects, tasks, and high protocol events.</p></li><li><p>
Oversee daily Government Sales activities including:</p></li><li><p>
Reviewing VIP &amp; Arrival reports.</p></li><li><p>
Ensuring accurate reservations, proper room assignments, and VIP treatments.</p></li><li><p>
Coordinating with in-house departments for smooth operations.</p></li><li><p>
Build morale and promote teamwork within a competitive sales environment.</p></li><li><p>
Attend local networking events, exhibitions, and receptions with government institutions.</p></li><li><p>
Conduct a minimum of 15 sales calls per week (mainly Istanbul, occasionally other cities).</p></li><li><p>
Organize at least 4 client entertainments per week.</p></li><li><p>
Generate a minimum of 5 group leads per month.</p></li><li><p>
Manage RFP processes, local agreements, and rate strategy.</p></li><li><p>
Promote and sell F&amp;B outlets, car park, Health Club, and Laundry services (Total Account Management).</p></li><li><p>
Keep clients informed on new products, services, and developments.</p></li><li><p>
Plan and execute sales actions to meet Hilton &#304;stanbul Bosphorus&rsquo; budget, forecasts, and objectives.</p></li><li><p>
Review catering production reports and direct the team on new and existing leads.</p></li><li><p>
Prioritize and follow up group leads with the GC&amp;E Manager.</p></li><li><p>
Maintain close contact with bookers and accounts, sharing updates with Group Sales.</p></li><li><p>
Monitor media, political/economic developments, city events, and projects to identify new opportunities.</p></li><li><p>
Track upcoming meetings and conferences in Istanbul to maximize cross-selling opportunities.</p></li><li><p>
Gather intelligence, analyze, and apply insights within the sales process.</p></li></ul><h2 class="jobSectionHeader"><b>
IDEAL CANDIDATE PROFILE</b></h2><ul><li>
Previous experience in Sales or Guest Relations, ideally within hospitality or a luxury hotel environment.</li><li><p>
Strong communication and interpersonal skills, with the ability to build relationships with high-level officials and diplomatic clients.</p></li><li><p>
Highly organized, with the ability to manage multiple priorities and deadlines.</p></li><li><p>
A proactive and flexible approach to work, with strong problem-solving skills.</p></li><li><p>
Fluency in Turkish and English (additional languages are an advantage).</p></li><li><p>
Knowledge of government protocols and procedures is a plus.</p></li></ul><h2 class="jobSectionHeader"><b>
WHAT ARE WE LOOKING FOR?</b></h2><p>
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:</p><ul><li><b>
Hospitality</b> &ndash; Passionate about delivering exceptional guest experiences.</li><li><p><b>
Integrity</b> &ndash; Doing the right thing, all the time.</p></li><li><p><b>
Leadership</b> &ndash; Leaders in our industry and in our communities.</p></li><li><p><b>
Teamwork</b> &ndash; Team players in everything we do.</p></li><li><p><b>
Ownership</b> &ndash; Owners of our actions and decisions.</p></li><li><p><b>
Now</b> &ndash; Operating with a sense of urgency and discipline.</p></li></ul><h2 class="jobSectionHeader"><b>
WHY JOIN US?</b></h2><ul><li>
Opportunity to develop your career in Government &amp; Diplomatic Sales within Hilton &#304;stanbul Bosphorus.</li><li><p>
Supportive and international team environment.</p></li><li><p>
Career growth and learning opportunities within Hilton&rsquo;s global network.</p></li><li><p>
Competitive salary and benefits package.</p></li><li><p>
Be part of the world&rsquo;s leading hospitality company.</p></li></ul><p><b>
Hilton is an equal opportunity employer.</b> We celebrate diversity and are committed to creating an inclusive environment for all our team members.</p><p><b>
Work Location:</b> Hilton &#304;stanbul Bosphorus<br>
<b>Expected Start Date:</b> September 2025</p></div>

Sales Manager Government & Diplomatic Relations

<div>
 THE ROLE
 <br/>
 <br/>
 At Hilton, we are committed to building strong and lasting relationships with our Government and Diplomatic partners. As a
 <strong>
  Sales Manager Government &amp; Diplomatic Relations
 </strong>
 , you will support the Government &amp; Diplomatic Sales team in achieving commercial targets, strengthening key partnerships, and ensuring the highest level of service for our valued government and diplomatic guests. This role offers a unique opportunity to grow your career in Sales within one of Hilton&rsquo;s most prestigious hotels.
 <br/>
 <br/>
 <ul>
  <li>
   Position Title: Sales Manager Government &amp; Diplomatic Relations
  </li>
 </ul>
 <ul>
  <li>
   Location: &Idot;stanbul
  </li>
  <li>
   Company: Hilton &ndash; T&uuml;rkiye
  </li>
  <li>
   Hotel: Hilton &Idot;stanbul Bosphorus
  </li>
  <li>
   Job Type: Full-Time
  </li>
  <li>
   Salary: Competitive, with benefits package
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Design and recommend sales programs while setting short- and long-term sales strategies.
  </li>
  <li>
   Act as an advisor to operation departments regarding projects, tasks, and high protocol events.
  </li>
  <li>
   Oversee daily Government Sales activities including:
  </li>
  <li>
   Reviewing VIP &amp; Arrival reports.
  </li>
  <li>
   Ensuring accurate reservations, proper room assignments, and VIP treatments.
  </li>
  <li>
   Coordinating with in-house departments for smooth operations.
  </li>
  <li>
   Build morale and promote teamwork within a competitive sales environment.
  </li>
  <li>
   Attend local networking events, exhibitions, and receptions with government institutions.
  </li>
  <li>
   Conduct a minimum of 15 sales calls per week (mainly Istanbul, occasionally other cities).
  </li>
  <li>
   Organize at least 4 client entertainments per week.
  </li>
  <li>
   Generate a minimum of 5 group leads per month.
  </li>
  <li>
   Manage RFP processes, local agreements, and rate strategy.
  </li>
  <li>
   Promote and sell F&amp;B outlets, car park, Health Club, and Laundry services (Total Account Management).
  </li>
  <li>
   Keep clients informed on new products, services, and developments.
  </li>
  <li>
   Plan and execute sales actions to meet Hilton &Idot;stanbul Bosphorus&rsquo; budget, forecasts, and objectives.
  </li>
  <li>
   Review catering production reports and direct the team on new and existing leads.
  </li>
  <li>
   Prioritize and follow up group leads with the GC&amp;E Manager.
  </li>
  <li>
   Maintain close contact with bookers and accounts, sharing updates with Group Sales.
  </li>
  <li>
   Monitor media, political/economic developments, city events, and projects to identify new opportunities.
  </li>
  <li>
   Track upcoming meetings and conferences in Istanbul to maximize cross-selling opportunities.
  </li>
  <li>
   Gather intelligence, analyze, and apply insights within the sales process.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 IDEAL CANDIDATE PROFILE
 <br/>
 <br/>
 <ul>
  <li>
   Previous experience in Sales or Guest Relations, ideally within hospitality or a luxury hotel environment.
  </li>
  <li>
   Strong communication and interpersonal skills, with the ability to build relationships with high-level officials and diplomatic clients.
  </li>
  <li>
   Highly organized, with the ability to manage multiple priorities and deadlines.
  </li>
  <li>
   A proactive and flexible approach to work, with strong problem-solving skills.
  </li>
  <li>
   Fluency in Turkish and English (additional languages are an advantage).
  </li>
  <li>
   Knowledge of government protocols and procedures is a plus.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 WHAT ARE WE LOOKING FOR?
 <br/>
 <br/>
 Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
 <br/>
 <br/>
 <ul>
  <li>
   Hospitality &ndash; Passionate about delivering exceptional guest experiences.
  </li>
  <li>
   Integrity &ndash; Doing the right thing, all the time.
  </li>
  <li>
   Leadership &ndash; Leaders in our industry and in our communities.
  </li>
  <li>
   Teamwork &ndash; Team players in everything we do.
  </li>
  <li>
   Ownership &ndash; Owners of our actions and decisions.
  </li>
  <li>
   Now &ndash; Operating with a sense of urgency and discipline.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 WHY JOIN US?
 <br/>
 <br/>
 <ul>
  <li>
   Opportunity to develop your career in Government &amp; Diplomatic Sales within Hilton &Idot;stanbul Bosphorus.
  </li>
  <li>
   Supportive and international team environment.
  </li>
  <li>
   Career growth and learning opportunities within Hilton&rsquo;s global network.
  </li>
  <li>
   Competitive salary and benefits package.
  </li>
  <li>
   Be part of the world&rsquo;s leading hospitality company.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Hilton is an equal opportunity employer.
 </strong>
 We celebrate diversity and are committed to creating an inclusive environment for all our team members.
 <br/>
 <br/>
 <strong>
  Work Location:
 </strong>
 Hilton &Idot;stanbul Bosphorus
 <br/>
 <br/>
 <strong>
  Expected Start Date:
 </strong>
 September 2025
 <br/>
 <br/>
 <strong>
  Work Locations
  <br/>
  <br/>
 </strong>
 Hilton Istanbul Bosphorus
 <br/>
 <br/>
 <strong>
  Schedule
  <br/>
  <br/>
 </strong>
 Full-time
 <br/>
 <br/>
 <strong>
  Brand
  <br/>
  <br/>
 </strong>
 Hilton Hotels &amp; Resorts
 <br/>
 <br/>
 <strong>
  Job
  <br/>
  <br/>
 </strong>
 Sales
</div>


<div><p>Front Office Supervisor</p><p>
A Front Office Supervisor assists in management of daily Front Office operations and works with customers and Guests as part of a project used to demonstrate capabilities required in the hotel management sector.</p><p><b><br>
What will I be doing?</b></p><p>
This position reports to the Asst. Front Office Manager.</p><p>
As a Front Office Supervisor, you will assist in management of daily Front Office operations and work with customers and Guests to demonstrate capabilities required in the hotel management sector. A Front Office Supervisor is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:</p><ul><li>
Supervise the efficient operations of reception including check in/out procedures</li><li>
Support team members in handling guest requests and enquiries to ensure a positive outcome is achieved</li><li>
Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from Guests and/or other departments</li><li>
Demonstrate a high level of customer service at all times</li><li>
Advise team of any special events or VIP Guests in the hotel for events or for general accommodations</li><li>
Understand thoroughly all hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties</li><li>
Monitor the appearance, standards and performance of the Front Office Team with an emphasis on training and teamwork</li><li>
Maximize room occupancy and use up-selling techniques to promote hotel services and facilities</li><li>
Ensure Team Members have current knowledge of all room categories, room rates, packages, promotions, local area and other general product knowledge necessary to perform their duties</li><li>
Demonstrate positive leadership characteristics, which inspire Team Members to exceed standards</li><li>
Act in accordance with fire, health and safety regulations and follow the correct procedures when required</li><li>
Act in accordance with policies and procedures when working with front of house equipment and property management systems</li><li>
Follow and adhere to company brand standards</li><li><p>
Assist other departments wherever necessary and maintain good working relationships with Team Members</p><p>
</p></li></ul><p><b>What are we looking for?</b><br>
</p><p>Front Office Supervisor serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:</p><ul><li>
Previous experience in a customer-focused industry</li><li>
Desire to progress within the Hospitality industry</li><li>
Positive attitude and good communication skills</li><li>
Commitment to delivering a high level of customer service</li><li>
Excellent grooming standards</li><li>
Ability to work on your own and as part of a team</li><li>
Competent level of IT proficiency</li></ul><p>
</p><p><b>What's in it for me?</b></p><p>
</p><p></p><ul><li>Degree-level qualification in a relevant field</li><li>
Competitive Salary &amp; Wages</li><li>
Private Health Insurance</li><li>
Complimentary Dry Cleaning for Business Attire</li><li>
Monthly Transportation Fee</li><li>
Complimentary Shuttle Bus</li><li>
Discounted Indoor Parking Privileges</li><li>
Complimentary Employee Meal</li><li>
&quot;Go Hilton&quot; - discounted room rates in Hilton Hotels Worldwide for yourself and your family members</li><li>
Career and development opportunities in Hilton Hotels Worldwide</li><li>
Opportunity to make a positive impact on environment and community with Travel with Purpose program</li></ul><p>
Specifically, we look for demonstration of these Hilton Values:</p><ul><li><b>
Hospitality</b> - We're passionate about delivering exceptional guest experiences.</li><li><b>
Integrity</b> - We do the right thing, all the time.</li><li><b>
Leadership</b> - We're leaders in our industry and in our communities.</li><li><b>
Teamwork</b> - We're team players in everything we do.</li><li><b>
Ownership</b> - We're the owners of our actions and decisions.</li><li><b>
Now</b> - We operate with a sense of urgency and discipline<br>
</li></ul><p></p><p><b>What will it be like to work for Hilton?</b><br>
</p><p>Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</p></div>

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