sales manager

commercial manager

area manager

general manager

assistant director of sales

asstmgr front office

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25137912
 
 
 
 Job Category
 
 Rooms &amp; Guest Services Operations
 
 
 
 Location
 
 JW Marriott Hotel Riyadh, King Fahad Road, Riyadh, Saudi Arabia, Saudi Arabia, 13315VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Management
 
 
 
 메리어트 인터내셔널은 기회 균등 고용주로서 모두를 환영하고 기회에 대한 접근성을 제공하기 위해 최선을 다하고 있습니다. 우리는 직원 개개인의 고유한 배경을 가치 있게 여기고 존중하는 환경을 적극적으로 조성합니다. 우리의 최대 강점은 직원들의 문화, 재능, 경험이 풍부하게 어우러져 있다는 점입니다. 우리는 장애인, 재향군인 및 관련 법률이 보호하는 기타 모든 기준을 포함하여, 어떠한 보호 대상 기준에 대해서도 차별하지 않기 위해 최선을 다하고 있습니다.
 
 
 
 메리어트 호텔은 호텔을 방문하는 전 세계 고객이 항상 감탄이 절로 나오는 편안함을 누릴 수 있도록 힘쓰는 동시에 모든 기회에 혁신을 불어 넣으면서 호스피탈리티 서비스를 예술의 경지로 끌어 올리기 위해 노력하고 있습니다. 여러분은 메리어트 호텔의 주인으로서 살아있는 유산을 유지하고 구축하기 위하여 진심을 담아 미래지향적인 서비스를 고객에게 제공함으로써 '항상 최고의 호스피탈리티 서비스를 제공한다'라는 약속을 실천하게 될 것입니다. 전 세계적으로 호스피탈리티의 대명사인 메리어트 호텔에서 경력을 쌓고자 채용 기회를 탐색하신다면 여러분을 환영합니다. 메리어트 호텔에 입사하면
 
 메리어트 인터내셔널의 브랜드 포트폴리오
 
 에 합류하게 됩니다.
 
 최선
 
 을 다해 일하고,
 
 목표
 
 를 향해 달리며,
 
 훌륭한 글로벌 팀의 일원
 
 으로 최고의 나를 만들고 싶다면 메리어트 호텔의 문을 두드리세요.
 
 
 메리어트 인터내셔널의 럭셔리 포트폴리오에 속해 있는 JW 메리어트는 전 세계 관문도시와 특색 있는 리조트에 위치한 100개 이상의 아름다운 호텔로 구성되어 있습니다. JW는 동료를 최우선으로 생각합니다. 직원이 행복하면 고객도 행복하기 때문입니다. JW 메리어트의 직원들은 자신감 넘치고, 혁신적이며, 진실함과 동시에 직관적입니다. 또한, 직원들은 메리어트 호텔 이름을 따온 설립자 J. 윌러드 메리어트(J.Willard Marriott)의 유산을 계승하고 있습니다.JW 메리어트는 다른 호텔과는 차별화된 업무 경험을 제공하고 있기 때문에 커뮤니티의 일원이 되면, 여러분은 다양한 동료 그룹과 진정한 유대감을 느낄 수 있습니다. JW 메리어트는 직원을 위해 교육, 개발, 인식을 위한 기회를 창출하며, 무엇보다도 총체적인 웰빙에 초점을 맞춰 럭셔리한 환경에서 열정을 추구할 수 있는 공간을 마련해 드립니다. 고객을 특별하게 모시는 것은 JW 메리어트가 직원을 케어하는 방식에서 비롯됩니다. 우리는 이를 JW 트리트먼트(JW Treatment&trade;)라 칭합니다. JW 메리어트에 입사하면
 
 메리어트 인터내셔널의 브랜드 포트폴리오
 
 에 합류하게 됩니다.
 
 최선
 
 을 다해 일하고,
 
 목표
 
 를 향해 달리며, 훌륭한 글로벌 팀
 
 의 일원으로
 
 최고의 나를 만들고 싶다면 JW 메리어트의 문을 두드리세요.
</div>

AsstMgr-Front Office

<div>Additional Information 
Job Number25137912 
Job CategoryRooms &amp; Guest Services Operations 
LocationJW Marriott Hotel Riyadh, King Fahad Road, Riyadh, Saudi Arabia, Saudi Arabia, 13315 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div> 
<div>
</div>Marriott International bietet als Arbeitgeber Chancengleichheit, eine Willkommenskultur und vielf&auml;ltige M&ouml;glichkeiten zur beruflichen Weiterentwicklung. Wir f&ouml;rdern aktiv ein Umfeld, in dem die einzigartigen Hintergr&uuml;nde unserer Mitarbeitenden wertgesch&auml;tzt werden. Unsere gr&ouml;&szlig;te St&auml;rke liegt in der Vielfalt der Kulturen, Talente und Erfahrungen unserer Mitarbeitenden. Wir verpflichten uns zur Nichtdiskriminierung in Bezug auf gesch&uuml;tzte Merkmale, einschlie&szlig;lich Behinderung, Veteranenstatus oder andere durch geltendes Recht gesch&uuml;tzte Merkmale.
Bei Marriott Hotels streben wir danach, die Kunst der Gastfreundschaft zu perfektionieren und jede Gelegenheit f&uuml;r Innovation zu nutzen. Dabei bewahren wir das komfortable Gef&uuml;hl des Vertrauten rund um den Globus. Als Gastgeberin oder Gastgeber bei Marriott Hotels leisten Sie einen Beitrag, das Versprechen &quot;Wunderbare Gastfreundschaft, ohne Kompromisse&quot; zu erf&uuml;llen. Dies gelingt durch die Bereitstellung von durchdachtem, innovativem Service, der von Herzen kommt und der dieses Lebensgef&uuml;hl erm&ouml;glicht und weiter st&auml;rkt. Unser Name gilt international als Synonym f&uuml;r Gastfreundschaft, und wir laden Sie herzlich ein, die Stellenangebote bei Marriott Hotels kennenzulernen. Bei Marriott Hotels werden Sie Teil des Markenportfolios von Marriott International. Hier k&ouml;nnen Sie Ihr Bestes geben, Ihre Bestimmung finden, einem fantastischen globalen Team angeh&ouml;ren und das Beste aus sich herausholen. 
<div>
 
JW Marriott geh&ouml;rt zum Luxus-Portfolio von Marriott International und besteht aus &uuml;ber 100 wundersch&ouml;nen Hotels in gr&ouml;&szlig;eren St&auml;dten sowie an exklusiven Resort-Standorten rund um den Globus. JW kennzeichnet die Haltung, das unsere Mitarbeiterinnen und Mitarbeiter an erster Stelle stehen. Denn wenn diese gl&uuml;cklich sind, werden auch unsere G&auml;ste gl&uuml;cklich sein. Bei JW Marriott sind selbstbewusste, innovative und authentische Menschen t&auml;tig, die das Erbe des Namensgebers und Unternehmensgr&uuml;nders der Marke fortf&uuml;hren: J. Willard Marriott. Unsere Hotels bieten einzigartige Arbeitserlebnisse, denn Sie geh&ouml;ren einer Gemeinschaft an und genie&szlig;en echten Teamgeist in der Zusammenarbeit mit vielseitigen Kolleginnen und Kollegen. JW schafft M&ouml;glichkeiten f&uuml;r Weiterbildung, Entwicklung und Anerkennung. Und bietet in erster Linie einen Ort, an dem Sie Ihre Leidenschaften in einem luxuri&ouml;sen Umfeld mit dem Schwerpunkt auf ganzheitlichem Wohlbefinden ausleben k&ouml;nnen. Unsere herausragende Behandlung von G&auml;sten beginnt damit, wie wir uns um unser Team k&uuml;mmern. Daf&uuml;r gibt es bei uns einen Namen: das JW Marriott Treatment&trade;. Bei JW Marriott werden Sie Teil des Markenportfolios von Marriott International. Hier k&ouml;nnen Sie Ihr Bestes geben, Ihre Bestimmung finden, einem fantastischen globalen Team angeh&ouml;ren und das Beste aus sich herausholen.</div></div></div>

Hilton

<div>Front Office Manager
A Front Office Manager supervises the Front Office Team to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out. 
 
What will I be doing? 
As Front Office Manager, you will oversee the Front Office Team which is the main connection between the Guest, the hotel, and the various hotel departments. A Front Office Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
<ul><li>Oversee the entire Front Office operation to maintain high standards</li>
<li>Evaluate levels of Guest satisfaction and monitor trends, with a focus on continuous improvement</li>
<li>Ensure regular and VIP Guests are recognised and that the Front Office department operates with a sales attitude and promotes the hotel brand's loyalty scheme</li>
<li>Maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities</li>
<li>Set departmental objectives, work schedules, budgets, policies, and procedures</li>
<li>Monitor the appearance, standards, and performance of the Front Office Team Members with an emphasis on training and teamwork</li>
<li>Ensure Team Members have current knowledge of hotel products, services, pricing and policies, as well as knowledge of the local area, and are continuously trained to learn and understand policies and practices</li>
<li>Maintain good communication and working relationships with all hotel departments</li>
<li>Monitor staffing levels to meet cover business demands</li>
<li>Conduct monthly communication meetings and produce minutes</li>
<li>Manage staff performance issues in compliance with company policies and procedures</li>
<li>Recruit, manage, train and develop the Front Office team</li>
<li>Comply with hotel security, fire regulations and all health and safety legislation</li>
<li>Act in accordance with policies and procedures when working with front of house equipment and property management systems</li>
<li>Assist with other departments, as necessary</li>
</ul>What are we looking for? 
Front Office Managers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>A degree or diploma in Hotel Management or equivalent</li>
<li>A minimum of 3 years of Front Office supervisory experience in the hotel, leisure, and/or retail sector</li>
<li>High level of IT proficiency</li>
<li>High level of commercial awareness and sales capabilities</li>
<li>Experience of managing people and developing people</li>
<li>Previous experience of managing a department and Profit and Loss account</li>
<li>Excellent leadership, interpersonal and communication skills</li>
<li>Accountable and resilient</li>
<li>Commitment to delivering a high level of customer service</li>
<li>Ability to work under pressure</li>
<li>Excellent grooming standards</li>
<li>Flexibility to respond to a variety of work situations</li>
<li>Ability to work on your own and as part of a team</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul>
<li>Familiar with Property Management Systems</li>
<li>A degree or diploma in Hotel Management or equivalent</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Front Office Manager

Accor

<div>Company Description 
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
Take the opportunity to become a Heartist&reg;, and let your heart guide you in this world where life beats faster. 
Job Description 
We are seeking a highly skilled and customer-focused Front Office Manager to join our team in Madinah, Saudi Arabia. As the Front Office Manager, you will be responsible for overseeing all front office operations, ensuring exceptional guest experiences, and leading a team of front desk professionals in our prestigious hotel.<ul><li>
Manage and optimize front office operations, including check-in/check-out procedures, reservations, and guest services</li><li>
Lead, train, and motivate the front office team to deliver outstanding customer service</li><li>
Ensure prompt, courteous, and accurate service to all guests, maximizing customer satisfaction</li><li>
Develop and implement front office policies, procedures, and standards to enhance operational efficiency</li><li>
Monitor key performance indicators and take corrective actions to improve departmental performance</li><li>
Optimize room inventory usage through effective monitoring and control</li><li>
Oversee billing procedures to ensure accurate payments and maximize profitability</li><li>
Manage VIP guest arrivals and special requests</li><li>
Collaborate with other departments to ensure seamless guest experiences</li><li>
Maintain compliance with all statutory requirements and hotel policies</li><li>
Conduct regular briefing sessions and identify training needs for front office staff</li><li>
Assist in preparing annual budgets and manning guides</li><li>
Ensure all front office areas are maintained to the highest standards of cleanliness and efficiency</li></ul> 

Qualifications 
<ul><li>
Bachelor's degree in Hotel Management or a related field</li><li>
Minimum of 3 years of experience in a similar role within a five-star hotel</li><li>
Saudi National (mandatory requirement)</li><li>
Proven leadership and team management skills</li><li>
Excellent customer service orientation with a focus on delivering exceptional guest experiences</li><li>
Strong knowledge of front desk and cashiering functions</li><li>
Proficiency in hotel management systems and reservation software</li><li>
Fluency in Arabic and English, both written and spoken</li><li>
Outstanding communication and interpersonal skills</li><li>
Analytical and problem-solving abilities</li><li>
Detail-oriented with strong organizational skills</li><li>
In-depth knowledge of Saudi hospitality standards and regulations</li><li>
Ability to work flexible hours, including nights, weekends, and holidays</li><li>
Demonstrated ability to make decisive actions in a fast-paced environment</li></ul> 

Additional Information 
Your team and working environment: 
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture 
Note: Customization may be included for any specific local or legislative requirements, such as work permits 
Our commitment to Diversity &amp; Inclusion: 
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</div>

Front Office Manager ( Saudi National Only )

Raffles

<div>Company Description 
Located adjacent to the residential tower, expert service and world-class luxury combine in the Raffles Hotel Jeddah, which is ready to welcome you and your guests at any moment. Here, the high standards, special touches, and trademark elegance of the Raffles brand are the ultimate compliment to the charm and beauty of a stay in Jeddah. 
Job Description 
We are seeking a highly motivated and experienced Front Office Supervisor to join our team in Jeddah, Saudi Arabia. As a Front Office Supervisor, you will play a crucial role in ensuring exceptional guest experiences and maintaining the highest standards of customer service in our hotel.<ul><li>
Oversee and coordinate all front office operations, including reception, concierge, and guest services</li><li>
Supervise, train, and mentor front office staff to maintain high-quality service standards</li><li>
Manage guest check-ins, check-outs, and inquiries efficiently and professionally</li><li>
Handle guest complaints and resolve issues promptly and effectively</li><li>
Ensure accurate and timely completion of all front office administrative tasks</li><li>
Collaborate with other departments to provide seamless guest experiences</li><li>
Monitor and maintain front office inventory and supplies</li><li>
Implement and uphold hotel policies and procedures</li><li>
Assist in creating work schedules and managing staff performance</li><li>
Stay updated on local events and attractions to provide guests with relevant information</li></ul> 

Qualifications 
<ul><li>
Saudi nationality is required for this position</li><li>
Proven experience in hotel front office operations, with at least 2-3 years in a supervisory role</li><li>
Bachelor's degree in Hospitality Management or related field preferred</li><li>
Excellent customer service skills with a professional and friendly demeanor</li><li>
Strong leadership and team management abilities</li><li>
Exceptional communication skills in both Arabic and English</li><li>
Proficiency in hotel management software and computer systems</li><li>
Ability to multi-task and work efficiently in a fast-paced environment</li><li>
Keen attention to detail and problem-solving skills</li><li>
Knowledge of Saudi hospitality standards and cultural norms</li><li>
Flexibility to work various shifts, including weekends and holidays</li><li>
Relevant hospitality certifications are a plus</li></ul> 

Additional Information 
<ul><li>
Being a Raffles employee means embodying and conveying the brand and the company mindset through our Heartiest service culture.</li></ul></div>

Front Office Supervisor (Saudi nationality only)

Hyatt

<div><div>Summary<div>
To assist the Front Office Manager in managing the day-to-day operation of the Front Desk at the hotel.</div></div><div>
Qualifications<div>
Minimum 2 years work experience as Assistant Manager or Team Leader - Front Office / Guest Relations in a hotel. &middot; Well developed communication and customer relations skills.</div></div></div>

ASSISTANT MANAGER - FRONT OFFICE (SAUDI NATIONAL ONLY)

Grand Hyatt The Red Sea

<div><div>Summary<div>
You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Team Leader - Front Office is responsible to assist in the smooth and efficient running of the Front Office Department within the Rooms Division</div></div><div>
Qualifications<div>
Minimum 2 years work experience as Assistant Manager or Team Leader - Front Office / Guest Relations in a hotel. &middot; Well developed communication and customer relations skills.</div></div></div>

TEAM LEADER - FRONT OFFICE (SAUDI NATIONAL ONLY)

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ASSISTANT MANAGER - FRONT OFFICE (SAUDI NATIONAL ONLY)

TEAM LEADER - FRONT OFFICE (SAUDI NATIONAL ONLY)