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automotive service advisor

automotive quality control

German Experts Car Maintenance LLC - Dubai Branch

Job SummaryThe Automotive Quality Control Inspector is responsible for ensuring all vehicles serviced in the workshop meet the highest safety, performance, and quality standards before delivery to customers. This role inspects completed repair and maintenance work, conducts road tests, verifies technician workmanship, and ensures compliance with workshop procedures, manufacturer guidelines, and safety regulations.Key ResponsibilitiesVehicle Inspection &amp; Verification<ul><li>Perform final inspections on vehicles after repairs, maintenance, or bodywork.</li><li>Check the quality of mechanical, electrical, and body repairs completed by technicians.</li><li>Verify that all customer concerns and job card items have been correctly addressed.</li><li>Conduct visual checks, functional tests, and diagnostic scans as needed.</li><li>Perform road tests to evaluate drivability, safety, and repair accuracy.</li></ul>Quality Assurance &amp; Workshop Compliance<ul><li>Ensure all repairs meet OEM standards, workshop SOPs, and safety protocols.</li><li>Confirm that the correct parts, fluids, and materials are used as per manufacturer guidelines.</li><li>Identify workmanship issues, incomplete repairs, and safety risks.</li><li>Report defects or rework requirements to the Workshop Supervisor/Manager.</li><li>Support implementation of quality improvement procedures and corrective actions.</li></ul>Documentation &amp; Reporting<ul><li>Complete QC checklists and final inspection reports for every vehicle.</li><li>Update job cards with inspection notes and approvals.</li><li>Document repeated defects or technician performance issues for quality tracking.</li><li>Maintain records of inspections and test results.</li></ul>Customer Satisfaction Support<ul><li>Ensure vehicles are delivered clean, safe, and free of faults.</li><li>Assist service advisors with technical explanations when needed.</li><li>Help reduce customer complaints by preventing rework and ensuring high-quality service.</li></ul>Required Qualifications<ul><li>Diploma or certificate in Automotive Technology or related field.</li><li>2+ years of experience in automotive repair, servicing, or inspection (workshop environment preferred).</li><li>Strong understanding of automotive systems (engine, electrical, suspension, air conditioning, etc.).</li><li>Ability to use diagnostic tools and workshop equipment.</li><li>Detail-oriented with strong problem-solving skills.</li></ul>Job Type: Full-timePay: AED5,000.00 - AED6,000.00 per month

Automotive Quality Control

Riverwood Nursery

<ul><li>10+ years of experience in automotive repair, service management, or shop leadership.</li><li>Strong automotive technical knowledge (ASE certifications preferred).</li><li>Proven experience managing technicians and service staff.</li><li>Excellent communication, leadership, and organizational skills.</li><li>Ability to interpret diagnostics, repair estimates, and service reports.</li><li>Proficiency with shop management software and digital inspection tools.</li></ul>Operations &amp; Management<ul><li>Oversee daily shop operations, including scheduling, workflow management, and resource allocation.</li><li>Maintain a clean, safe, and compliant work environment in accordance with industry standards and regulations.</li><li>Develop and implement standard operating procedures (SOPs) to improve efficiency and service quality.</li></ul>Staff Leadership<ul><li>Lead, train, and motivate technicians, service advisors, and support staff.</li><li>Conduct performance reviews, coaching, and skills development programs.</li><li>Recruit and retain high-performing team members.</li></ul>Customer Service &amp; Sales<ul><li>Ensure exceptional customer service by resolving concerns and maintaining high satisfaction levels.</li><li>Manage service sales, estimate approvals, and customer communication.</li><li>Drive revenue growth through effective service recommendations and upselling where appropriate.</li></ul>Technical &amp; Quality Oversight<ul><li>Review repair work, diagnostics, and quality control checks to ensure safety and accuracy.</li><li>Stay current with automotive technology, diagnostic equipment, and repair techniques.</li><li>Assist with complex repair decisions and technical troubleshooting when needed.</li></ul>Financial Management<ul><li>Manage budgets, cost control, and profitability targets.</li><li>Track KPIs such as labor efficiency, productivity, cycle times, and customer retention.</li><li>Oversee parts procurement, vendor relationships, and inventory management.</li></ul>Job Type: Full-timePay: AED20,000.00 - AED30,000.00 per monthAbility to commute/relocate:<ul><li>Abu Dhabi: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Experience:<ul><li>Managerial position for Automotive repair centre: 10 years (Required)</li></ul>Language:<ul><li>Arabic (Preferred)</li></ul>

Manager for Automotive Repair and Service Company

Al-Futtaim Automotive

<div>
 
 Job Requisition ID:
 
 174219
 
 
 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
 
 
 By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
 
 
 
 Overview Of The Role
 
 
 
 As part of the
 
 Toyota Preowned Sales team in Abu Dhabi
 
 , you will be able to maximise every sales opportunity and build long term business relationships with all our customers. You will be responsible to achieve sales targets with retained gross margins on units and maximize the uptake of Finance and Insurance (F&amp;I) products, trade-ins, and accessory sales while maintaining expected standards on CSV &amp; NPS throughout the customer journey.
 
 
 
 What You Will Do
 
 
 
 <ul>
 <li>
 Sales Volume: Achieve and maintain the Company prescribed sales standards for his/her area of operation, which improves and maintains company and brand image and prestige
 </li>
 <li>
 Customer Satisfaction: Achieve or exceed CSI/ NSP objectives, thereby ensuring maximum customer satisfaction and repeat sales
 </li>
 <li>
 Company Sales and Prospecting Systems: Adhere to company sales and prospecting systems. Achieve or exceed the target on number of prospects logged which ensures achievement of Company's business objectives and a larger customer/prospect base
 </li>
 <li>
 Cash and Credit Control: Ensure that Company procedures are adhered to while handling cash and credit customers. This ensures safety of cash and minimal chances of any loss
 </li>
 <li>
 Improvement and Upgrading: Constantly improve and update knowledge, especially product range, features, general automotive industry, new features and their benefits, technical developments, market trends, selling techniques and customer handling skills which in-turn enhance performance considerably
 
 
 </li>
 </ul>
 
 Required Skills To Be Successful
 
 
 
 <ul>
 <li>
 2 years sales experience, Automotive sales background desirable
 </li>
 <li>
 Upselling skills and ability to create value from new products
 </li>
 <li>
 Exceptional written and spoken communication skills
 </li>
 <li>
 Strong negotiation skills, with evident ability to influence customer choices
 
 
 </li>
 </ul>
 
 About The Team
 
 
 
 The role acts to meet Branch Sales and F&amp;I targets while simultaneously ensuring that each customer is provided a one-stop offer in the sales process. The role holder Interacts directly with Branch Manager, Branch Sales Executives, Branch Support Staff. People working within the automotive Retail industry often have to work extended hours most evenings and weekends to achieve their targets.
 
 
 
 What Equips You For The Role
 
 
 
 <ul>
 <li>
 Degree or Diploma education preferred, but not essential
 </li>
 <li>
 Essential to have at least 2 years&rsquo; experience in a similar sales position in preowned or retail sales
 </li>
 <li>
 English is essential and Arabic is desirable. Other languages such as Urdu, Hindi, Tagalog, Farsi etc are advantageous.
 </li>
 <li>
 Leadership, negotiation and influencing skills, ability to build strong customer relationships, conflict resolution, ability to think clearly under pressure, ability to take decisions and follow through. Strong team player.
 </li>
 <li>
 UAE Driving license is required
 </li>
 <li>
 Possess Technical knowledge of automobiles, negotiation and influencing skills
 
 
 </li>
 </ul>
 
 About Al-Futtaim Automotive
 
 
 
 A major division of the UAE-based Al-Futtaim Group of companies,
 
 Al-Futtaim Automotive
 
 is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.
 
 
 Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world&rsquo;s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.
 
 
 We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.
 
 
 We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial &amp; construction equipment.
 
 
 What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path.
 
 This is Al-Futtaim Automotive and we empower talent to move forward.
 
</div>

Sales Executive - Pre-Owned | Al-Futtaim Motors | Toyota Abu Dhabi Airport Road

Premier Auto Repair Workshop

Automotive Technician &ndash; Job DescriptionPosition OverviewWe are seeking a skilled and reliable Automotive Technician to join our team. The role involves diagnosing, repairing, and maintaining a wide range of vehicles to ensure safety, performance, and customer satisfaction always keep company standards. The ideal candidate will have strong technical knowledge, problem-solving skills, and a commitment to delivering high-quality service.---Key ResponsibilitiesPerform routine maintenance services (oil changes, tire rotations, brake services, fluid checks, etc.).Diagnose mechanical, electrical, and electronic vehicle issues using diagnostic tools and equipment.Repair and replace defective parts such as engines, transmissions, brakes, steering, and suspension components.Conduct inspections to identify potential problems and ensure vehicles meet safety standards.Follow manufacturer guidelines and technical manuals for accurate repairs.Maintain workshop tools and equipment in proper condition.Document all repair and service work in job cards and service reports.Ensure all work is completed within the set timeframes while maintaining high quality.Communicate with Service Advisors/Workshop Supervisors regarding repair progress and additional work required.Stay updated on new automotive technologies and diagnostic procedures.---Qualifications &amp; SkillsHigh school diploma or technical certification in Automotive Technology (preferred: Diploma/ITI/Trade certificate).Proven work experience as an Automotive Technician or similar role.Strong knowledge of vehicle systems (engine, electrical, transmission, HVAC, suspension, braking).Proficiency in using diagnostic scanners and repair tools.Ability to read and interpret service manuals, wiring diagrams, and technical data.Strong attention to detail, problem-solving, and troubleshooting skills.Physical stamina and ability to work in a fast-paced environment.Valid UAE driving license (preferred).---Preferred ExperienceExperience working with German cars (BMW, Mercedes, Audi, Volkswagen, Porsche) and multi-brand vehicles.Knowledge of computerized diagnostics (Autel, Bosch, ODIS, ISTA, etc.).Familiarity with bodyshop and electrical repairs (a plus).---Work ConditionsLocation: Abu Dhabi, UAEFull-time, workshop-based roleWorking days: 6 days per weekCompetitive salary + overtime + performance bonusesJob Type: Full-timePay: AED5,000.00 - AED6,500.00 per month

Automotive Technician

Foilack

Graphic Designer &ndash; Automotive WorkshopWe are seeking a creative and detail-oriented Graphic Designer to support our automotive workshop with high-quality visual content. The ideal candidate will design vehicle wraps, decals, branding materials, and promotional graphics that align with our brand and customer expectations.Key Responsibilities:<ul><li>	Design custom vehicle wraps, decals, and signage</li></ul><ul><li>	Create marketing materials including flyers, banners, and social media content</li></ul><ul><li>	Prepare print-ready files and coordinate with print vendors</li></ul><ul><li>	Collaborate with technicians and clients to ensure accurate design execution</li></ul><ul><li>	Maintain brand consistency across all visual assets</li></ul>Requirements:<ul><li>	Proven experience in graphic design, preferably in the automotive or signage industry</li></ul><ul><li>	Proficiency in Adobe Illustrator, Photoshop</li></ul><ul><li>	Strong attention to detail and ability to meet deadlines</li></ul><ul><li>	Knowledge of vehicle wrap templates and print production is a plus</li></ul>Job Type: Full-timeWork Location: In person

Graphic Designer

Gateway Gulf Land Trasport

Gateway Group of Companies looking for Workshop Supervisor with minimum of 7-10 years experience in UAE in the field of Heavy equipment and Transport.Key Responsibilities:<ul><li>Supervision &amp; Coordination: Supervise daily workshop activities, ensuring smooth operation of repair and maintenance jobs.</li><li>Maintenance Management: Oversee preventive and corrective maintenance schedules for heavy machinery and vehicles.</li><li>JALTEST MULTI-BRAND DIAGNOSTIC TOOL: JalTest Soft, with integrated JalTest Info. Should know how to operate and Diagnostic the issues &amp; Software updates for full commercial vehicles</li><li>Quality &amp; Safety Control: Enforce workshop safety procedures and use of PPE (Personal Protective Equipment).</li><li>Inventory &amp; Documentation: Monitor spare parts stock, raise requisitions, and follow up with the procurement department</li><li>Team Leadership &amp; Training: Train and guide mechanics and technicians to improve their technical skills.</li><li>Reporting &amp; Communication: Prepare daily/weekly reports on workshop activities, equipment status, and downtime.</li></ul>Qualifications &amp; Experience:<ul><li>Diploma or Bachelor&rsquo;s degree in Mechanical Engineering, Automotive Engineering, or related field.</li><li>Minimum 5&ndash;10 years of experience in heavy equipment maintenance, including 3+ years in a supervisory role.</li><li>Strong technical knowledge of earth-moving and construction equipment (Caterpillar, Komatsu, Volvo, JCB, Liebherr, etc.).</li><li>Proficiency in diagnosing hydraulic, electrical, and mechanical systems.</li><li>Good communication, leadership, and problem-solving skills.</li><li>Basic computer knowledge (MS Office, maintenance software).</li></ul>For further please send your resume at hr@gatewaygulfuae.ae with the subject of mentioned position or WhatsApp us on +971 58 198 9885.Job Type: Full-timePay: AED6,000.00 - AED8,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Heavy Machineries Workshop Supervisor: 7 years (Preferred)</li></ul>License/Certification:<ul><li>Driving License (Preferred)</li></ul>

Workshop Supervisor

Royal Swiss Auto Services

Job PurposeTo act as the main point of contact between customers and the service department. Responsible for receiving vehicles, understanding customer concerns, coordinating with technicians, providing accurate estimates, ensuring timely repair completion, and delivering an excellent customer experience.Key Responsibilities<ul><li>Greet customers and receive vehicles for service or repair.</li><li>Understand customer concerns and accurately record all required details in the job card.</li><li>Provide service/repair recommendations and obtain customer approval for the required works.</li><li>Prepare and explain cost estimates, including parts and labor charges.</li><li>Coordinate with workshop technicians to ensure smooth workflow and timely completion of jobs.</li><li>Monitor job progress and update customers on repair status.</li><li>Conduct final quality checks with the workshop team before vehicle delivery.</li><li>Inform customers about any additional findings and obtain approval before proceeding.</li><li>Prepare and present invoices to customers and explain billing details.</li><li>Handle customer complaints professionally and ensure issues are resolved promptly.</li><li>Maintain customer records and follow up on pending jobs or future maintenance reminders.</li><li>Promote services, maintenance packages, or special offers to customers where applicable.</li><li>Ensure compliance with company SOPs and safety protocols.</li></ul>RequirementsEducation &amp; Experience:<ul><li>Diploma or bachelor&rsquo;s degree (Automotive/Mechanical preferred).</li><li>Minimum 2&ndash;3 years&rsquo; experience as a Service Advisor in the automotive industry.</li></ul>Skills:<ul><li>Strong customer service and communication skills.</li><li>Good technical knowledge of automotive systems.</li><li>Ability to prepare accurate estimates and manage job cards.</li><li>Proficiency in computer systems and dealer management software.</li><li>Strong problem-solving and multitasking abilities.</li><li>Fluency in English; Arabic/Hindi/Urdu is an advantage.</li></ul>Job Type: Full-time

Service Advisor - Automotive

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