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service advisor Jobs in United Arab Emirates

service advisor

automotive service advisor

German Experts Car Maintenance LLC - Dubai Branch

The Automotive Service Advisor acts as the primary liaison between customers and the service department. The role involves understanding customer concerns, recommending appropriate maintenance or repair services, coordinating with technicians, and ensuring an excellent customer experience from arrival to vehicle pickup.Key ResponsibilitiesCustomer Interaction<ul><li>Greet customers promptly and professionally upon arrival.</li><li>Listen to customer concerns, gather vehicle information, and document issues accurately.</li><li>Provide clear explanations of diagnostic findings, required repairs, and recommended services.</li><li>Maintain regular communication with customers regarding repair status, additional findings, and completion times.</li><li>Ensure customer satisfaction throughout the service process, addressing concerns promptly.</li></ul>Service Coordination<ul><li>Create repair orders with accurate customer and vehicle information.</li><li>Translate customer concerns into clear, technician-friendly repair descriptions.</li><li>Coordinate workloads with service technicians to ensure timely completion of repairs.</li><li>Review technician recommendations and prepare service estimates.</li><li>Obtain customer authorization for additional services as needed.</li><li>Perform quality checks and verify that services were completed correctly before returning the vehicle to the customer.</li></ul>Sales &amp; Recommendations<ul><li>Promote preventive maintenance and additional services based on manufacturer guidelines and the vehicle's condition.</li><li>Prepare itemized invoices and explain charges to customers.</li><li>Upsell maintenance packages, warranties, and value-added services when appropriate.</li></ul>Administrative Tasks<ul><li>Maintain service records, warranty documentation, and repair histories.</li><li>Schedule service appointments and manage service department workflow.</li><li>Process payments and maintain accurate billing.</li><li>Adhere to organizational, safety, and environmental regulations.</li></ul>Job Type: Full-timePay: From AED8,000.00 per month

Automotive Service Advisor

LIBERTY CAR CARE

KEY RESPONSIBILITIES<ul><li>Serve as the primary point of contact between customers and the workshop, ensuring smooth communication and a professional Liberty Car Care experience.</li><li>Greet customers warmly, identify their service needs, and assess opportunities for value-added services.</li><li>Record customer concerns, vehicle symptoms, and service instructions accurately in the system.</li><li>Prepare repair orders, provide clear cost estimates, and issue final invoices with full transparency.</li><li>Coordinate with technicians to ensure timely completion of jobs and accuracy of service execution.</li><li>Provide continuous job status updates, additional recommendations, and delivery timelines to customers.</li><li>Conduct detailed vehicle walk-around inspections during check-in and vehicle delivery.</li><li>Recommend preventive maintenance, tyres, batteries, alignment, AC service, and other workshop offerings.</li><li>Support active upselling of value-added services in a customer-focused and ethical manner.</li><li>Handle customer concerns, warranty claims, service issues, and follow-ups with professionalism.</li><li>Maintain complete service records, daily sales reports, and customer communication logs.</li><li>Ensure compliance with Liberty Car Care SOPs, operational standards, and safety procedures.</li><li>Work closely with technicians, receptionists, and management to achieve daily sales and service KPIs.</li><li>Deliver consistent, exceptional customer experience aligned with Liberty Car Care service values.</li><li>Represent Liberty Car Care&rsquo;s brand image with professionalism, courtesy, and integrity.</li></ul>DESIRED CANDIDATE PROFILE<ul><li>Sales-driven, confident, and customer-oriented personality with strong persuasion skills.</li><li>Empathetic, diplomatic, and able to resolve customer concerns smoothly.</li><li>Proactive, dependable, and focused on achieving daily service and sales targets.</li><li>Strong communicator who collaborates effectively with workshop teams and management.</li><li>Skilled in upselling services while maintaining honesty, transparency, and customer trust.</li><li>Presentable, courteous, and committed to upholding Liberty Car Care&rsquo;s brand standards.</li><li>Experience in Tyre Plus, Bosch Car Service, or any Multibrand Auto Workshop is highly preferred.</li></ul>QUALIFICATIONS<ul><li>Diploma or Bachelor&rsquo;s Degree in Automotive, Mechanical, Business, or equivalent (preferred but not mandatory).</li><li>Minimum 2&ndash;3 years of experience as a Service Advisor / Service Sales Advisor in a workshop environment.</li><li>Strong technical understanding of vehicle systems, service processes, and maintenance requirements.</li><li>Excellent communication skills; able to simplify technical issues for customers.</li><li>Proven ability to manage multiple repair orders and achieve sales &amp; performance KPIs.</li><li>Highly organized, detail-oriented, and able to perform efficiently in a fast-paced workshop.</li><li>UAE Driving License preferred.</li><li>Fluency in English required; Arabic is an advantage.</li></ul>Job Type: Full-time

Bright Spark Auto Repairing

UAE Nationals onlyJob description:<ul><li>Assist the Service Manager in providing detailed input for the quotations, planning, and reviews of all workshop projects.</li><li>Aid in determining work prioritization and task allocation for all workshop tasks under the guidance of the Service Manager.</li><li>Organize appointments, collections, transportation, and support for customers needing workshop services.</li><li>Manage accurate maintenance and service records, ensuring timely updates and quality documentation.</li><li>Assist in overseeing workshop operations, ensuring tasks are completed efficiently and safely.</li><li>Monitor and report field faults and non-compliances, ensuring timely resolution.</li><li>Support the scheduling of mobilisation/demobilisation equipment and service delivery provisions.</li><li>Conduct review meetings of order execution status and communicate with customers regarding progress or delays.</li><li>Ensure effective communication with workshop staff to facilitate smooth operations and accurate estimates.</li><li>Maintain security and efficiency in workshop operations, seeking continuous improvements and efficiencies.</li><li>Coordinate with sales, accounts, parts, and report to the Service Manager.</li></ul>Job Types: Full-time, PermanentPay: AED9,000.00 - AED11,000.00 per monthApplication Question(s):<ul><li>Are you a UAE National</li><li>Do You Have Family Book</li></ul>

zararah general transporting

_ Job Responsibilities:_<ul><li>Coordinate and manage service activities for heavy vehicles and equipment.</li><li>Communicate with clients to understand service needs and provide accurate job estimates.</li><li>Follow up on maintenance schedules, repairs, and service progress.</li><li>Ensure all work is carried out according to safety standards and company procedures.</li><li>Prepare service reports, job cards, and documentation.</li><li>Liaise with workshop technicians and supervisors for smooth workflow.</li></ul>_ Required Qualifications &amp; Skills:_<ul><li>Minimum 3 years of experience in heavy vehicle service.</li><li>Experience working in oil &amp; gas environment is mandatory.</li><li>Strong technical knowledge of heavy trucks, trailers, and equipment.</li><li>Good communication and customer service skills.</li><li>Ability to work under pressure and handle field service tasks.</li></ul>Job Type: Full-timePay: AED3,000.00 - AED3,500.00 per month

Evo AutoLab

With more than 2 years working experience as a Service Advisor in UAE - Tagalog SpeakingService Advisor Responsibilities:Greeting customers and directing them to available mechanics.Consulting with mechanics regarding necessary repairs and possible alternatives.Use your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers.Answering questions about service outcomes and scheduling and booking appointments.Providing customers with information and advice on warranty protections, potential cost savings, and the advantages of trading in versus fixing their car.Managing and overseeing the dealership's workflow and schedule.Calling customers to advise them about service changes or car pick-up times.Maintaining positive customer relationships to ensure repeat business.Ensuring all details on services rendered and costs are related to customers and processing their payments.Liaising with service technicians about parts ordering and ensuring parts are available when needed.Service Advisor Requirements:Minimum 2 years of experience.Experience in the automotive is required.A strong understanding of automotive technology and the automotive industry.Proficiency with industry-specific software.Excellent customer service, interpersonal, and communication skills.Strong organizational, decision-making, and problem-solving skills.The ability to communicateWork Remotely<ul><li>No</li></ul>Job Types: Full-time, PermanentPay: AED4,000.00 - AED8,000.00 per monthApplication Question(s):<ul><li>When can you start?</li><li>Your country of Origin?</li><li>How much is your asking Salary?</li><li>Are you willing to work in Al Quoz Industrial 4, Dubai?</li></ul>Experience:<ul><li>Automotive Service Advisor: 3 years (Required)</li></ul>Language:<ul><li>Tagalog (Required)</li></ul>

Automotive Service Advisor - Tagalog Speaking

United Al Saqer Group

We are looking for a personable service advisor to act as the liaison between our customers and service technicians. The service advisor's responsibilities include greeting customers, listening to requests, scheduling appointments, estimating costs, verifying insurance, conducting inspections, and test driving cars.Main objectives of the role<ul><li>Ensure premium service consulting tailored to the individual needs of each customer.</li><li>Boost sales through selling Aftersales products and services.</li><li>Loyalise customers and ensure customer satisfaction at any time.</li></ul>Tasks<ul><li>Performs service consulting by consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs.</li><li>Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers.</li><li>Maintaining positive customer relationships to ensure repeat business.</li><li>Ensuring all details on services rendered and costs are related to customers and processing their payments.</li><li>Liaising with service technicians about parts ordering and ensuring parts are available when needed.</li></ul>Interfaces<ul><li>Aftersales manager, Sales advisor, Workshop manager, Service assistant, Technicians, Team Leaders, Reception manager, Parts advisor.</li></ul> To be a successful service advisor, you should have excellent customer service, interpersonal, and communication skills. You should also have a strong understanding of automotive technology and of the automotive industry. To succeed in this role, you should have the following skills and experience:<ul><li>A bachelor's degree in mechanical engineering or automotive related field</li><li>Professional service advisor experience of an automotive dealership</li><li>Strong industry knowledge and experience of automotive luxury brands (McLaren, Ferrari, Maserati, Lamborghini, Bugatti, etc.)</li><li>Proficiency with industry-specific software.</li><li>Excellent customer service, interpersonal, and communication skills.</li><li>Strong organizational, decision making, and problem-solving skills.</li><li>The ability to communicate with mechanics, customers, and management.</li><li>UAE driving license</li></ul>

Service Advisor

United Al Saqer Heavy Equipment LLC

Get AI-powered advice on this job and more exclusive features.Job Description We are looking for a personable service advisor to act as the liaison between our customers and service technicians. The service advisor's responsibilities include greeting customers, listening to requests, scheduling appointments, estimating costs, verifying insurance, conducting inspections, and test driving cars. Main objectives of the role <ul><li>Ensure premium service consulting tailored to the individual needs of each customer.</li><li>Boost sales through selling Aftersales products and services.</li><li>Loyalise customers and ensure customer satisfaction at any time. </li></ul>Tasks <ul><li>Performs service consulting by consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs.</li><li>Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers.</li><li>Maintaining positive customer relationships to ensure repeat business.</li><li>Ensuring all details on services rendered and costs are related to customers and processing their payments.</li><li>Liaising with service technicians about parts ordering and ensuring parts are available when needed. </li></ul>Interfaces <ul><li>Aftersales manager, Sales advisor, Workshop manager, Service assistant, Technicians, Team Leaders, Reception manager, Parts advisor. </li></ul>Job requirements To be a successful service advisor, you should have excellent customer service, interpersonal, and communication skills. You should also have a strong understanding of automotive technology and of the automotive industry. To succeed in this role, you should have the following skills and experience: <ul><li>A bachelor's degree in mechanical engineering or automotive related field</li><li>Professional service advisor experience of an automotive dealership</li><li>Strong industry knowledge and experience of automotive luxury brands (McLaren, Ferrari, Maserati, Lamborghini, Bugatti, etc.)</li><li>Proficiency with industry-specific software.</li><li>Excellent customer service, interpersonal, and communication skills.</li><li>Strong organizational, decision making, and problem-solving skills.</li><li>The ability to communicate with mechanics, customers, and management.</li><li>UAE driving license</li></ul></ul> Seniority level <ul><li> Seniority level Entry level</li></ul> Employment type <ul><li> Employment type Full-time</li></ul> Job function <ul><li> Job function Other</li><li> Industries Motor Vehicle Manufacturing</li></ul>Referrals increase your chances of interviewing at United Al Saqer Heavy Equipment LLC by 2xAbu Dhabi Emirate, United Arab Emirates 3 days ago Customer Service Advisor - Arabic speaker (Abu Dhabi) Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 5 hours ago Customer Service Advisor - Abudhabi- Medical background ( Arabic/ English Speaker) Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 3 days ago Officer- Customer Service (Emiratized Role) Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 3 months ago Guest Relations Executive (Emiratis Only) - Conrad Abu Dhabi Etihad Towers Customer Service Advisor ( Bilingual- English / Arabic ) Part time On Site -Abu Dhabi Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 2 months ago Customer Service Advisor ( Bilingual- English / Arabic ) Part time On Site -Abu Dhabi Abu Dhabi Emirate, United Arab Emirates 6 hours agoAbu Dhabi, Abu Dhabi Emirate, United Arab Emirates 4 months agoAbu Dhabi Emirate, United Arab Emirates 3 weeks agoAbu Dhabi Emirate, United Arab Emirates 3 weeks agoWe're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Explore 4975+ Automotive service advisor in United Arab Emirates this December. Find roles across top companies and apply now to boost your career.

4975 automotive service advisor jobs IN United Arab Emirates

Automotive Service Advisor

Automotive Service Advisor

Automotive Service Advisor

Automotive Service Advisor

Automotive Service Advisor - Tagalog Speaking

Service Advisor

Service Advisor