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AUTO NATION SERVICES

Job Title: Service AdvisorLocation: Ras Al Khaimah Job Type: Full-TimeAbout Us: Auto Nation Services is a trusted Premium cars service centre dedicated to delivering exceptional customer service and high-quality vehicle maintenance and repair solutions. We are seeking a motivated and professional Service Advisor to join our team and serve as the key link between our customers and workshop Supervisor.Job Summary:The Service Advisor will greet customers, assess their service needs, and ensure a smooth and efficient repair process from start to finish. This role requires excellent communication, organizational, and problem-solving skills to provide an outstanding customer experience.Key Responsibilities:<ul><li>Greet customers and listen to their concerns about their vehicles</li><li>Create detailed service orders and explain repair recommendations clearly</li><li>Communicate effectively between customers and the service team</li><li>Provide accurate estimates of repair costs and completion times</li><li>Follow up on vehicle status and keep customers informed throughout the process</li><li>Ensure customer satisfaction by resolving any service-related issues promptly</li><li>Maintain accurate service records and documentation</li><li>Promote additional services or maintenance when appropriate</li></ul>Qualifications:<ul><li>Arabic speaking is mandatory</li><li>Diploma or Bachelor&rsquo;s Degree required (automotive or related field preferred)</li><li>Previous experience as a Service Advisor or in a customer service role (automotive industry experience preferred)</li><li>Strong communication and interpersonal skills</li><li>Basic understanding of automotive systems and repair terminology</li><li>Ability to multitask and stay organized in a fast-paced environment</li><li>Computer literacy (experience with dealership management systems is a plus)</li></ul>Benefits:<ul><li>Employment Visa for self as per company policy</li><li>Sharing Accommodation</li><li>Transportation (From company accommodation)</li><li>Air ticket once in every two years as per company policy</li><li>Medical Insurance (As per Grade)</li></ul>Languages:<ul><li>Arabic &ndash; Mandatory</li><li>English &ndash; Preferred/Required for communication and documentation</li></ul>Job Type: Full-time

Service Advisor

United Al Saqer Group

We are looking for a personable service advisor to act as the liaison between our customers and service technicians. The service advisor's responsibilities include greeting customers, listening to requests, scheduling appointments, estimating costs, verifying insurance, conducting inspections, and test driving cars.Main objectives of the role<ul><li>Ensure premium service consulting tailored to the individual needs of each customer.</li><li>Boost sales through selling Aftersales products and services.</li><li>Loyalise customers and ensure customer satisfaction at any time.</li></ul>Tasks<ul><li>Performs service consulting by consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs.</li><li>Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers.</li><li>Maintaining positive customer relationships to ensure repeat business.</li><li>Ensuring all details on services rendered and costs are related to customers and processing their payments.</li><li>Liaising with service technicians about parts ordering and ensuring parts are available when needed.</li></ul>Interfaces<ul><li>Aftersales manager, Sales advisor, Workshop manager, Service assistant, Technicians, Team Leaders, Reception manager, Parts advisor.</li></ul> To be a successful service advisor, you should have excellent customer service, interpersonal, and communication skills. You should also have a strong understanding of automotive technology and of the automotive industry. To succeed in this role, you should have the following skills and experience:<ul><li>A bachelor's degree in mechanical engineering or automotive related field</li><li>Professional service advisor experience of an automotive dealership</li><li>Strong industry knowledge and experience of automotive luxury brands (McLaren, Ferrari, Maserati, Lamborghini, Bugatti, etc.)</li><li>Proficiency with industry-specific software.</li><li>Excellent customer service, interpersonal, and communication skills.</li><li>Strong organizational, decision making, and problem-solving skills.</li><li>The ability to communicate with mechanics, customers, and management.</li><li>UAE driving license</li></ul>

United Al Saqer Heavy Equipment LLC

Get AI-powered advice on this job and more exclusive features.Job Description We are looking for a personable service advisor to act as the liaison between our customers and service technicians. The service advisor's responsibilities include greeting customers, listening to requests, scheduling appointments, estimating costs, verifying insurance, conducting inspections, and test driving cars. Main objectives of the role <ul><li>Ensure premium service consulting tailored to the individual needs of each customer.</li><li>Boost sales through selling Aftersales products and services.</li><li>Loyalise customers and ensure customer satisfaction at any time. </li></ul>Tasks <ul><li>Performs service consulting by consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs.</li><li>Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers.</li><li>Maintaining positive customer relationships to ensure repeat business.</li><li>Ensuring all details on services rendered and costs are related to customers and processing their payments.</li><li>Liaising with service technicians about parts ordering and ensuring parts are available when needed. </li></ul>Interfaces <ul><li>Aftersales manager, Sales advisor, Workshop manager, Service assistant, Technicians, Team Leaders, Reception manager, Parts advisor. </li></ul>Job requirements To be a successful service advisor, you should have excellent customer service, interpersonal, and communication skills. You should also have a strong understanding of automotive technology and of the automotive industry. To succeed in this role, you should have the following skills and experience: <ul><li>A bachelor's degree in mechanical engineering or automotive related field</li><li>Professional service advisor experience of an automotive dealership</li><li>Strong industry knowledge and experience of automotive luxury brands (McLaren, Ferrari, Maserati, Lamborghini, Bugatti, etc.)</li><li>Proficiency with industry-specific software.</li><li>Excellent customer service, interpersonal, and communication skills.</li><li>Strong organizational, decision making, and problem-solving skills.</li><li>The ability to communicate with mechanics, customers, and management.</li><li>UAE driving license</li></ul></ul> Seniority level <ul><li> Seniority level Entry level</li></ul> Employment type <ul><li> Employment type Full-time</li></ul> Job function <ul><li> Job function Other</li><li> Industries Motor Vehicle Manufacturing</li></ul>Referrals increase your chances of interviewing at United Al Saqer Heavy Equipment LLC by 2xAbu Dhabi Emirate, United Arab Emirates 3 days ago Customer Service Advisor - Arabic speaker (Abu Dhabi) Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 5 hours ago Customer Service Advisor - Abudhabi- Medical background ( Arabic/ English Speaker) Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 3 days ago Officer- Customer Service (Emiratized Role) Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 3 months ago Guest Relations Executive (Emiratis Only) - Conrad Abu Dhabi Etihad Towers Customer Service Advisor ( Bilingual- English / Arabic ) Part time On Site -Abu Dhabi Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 2 months ago Customer Service Advisor ( Bilingual- English / Arabic ) Part time On Site -Abu Dhabi Abu Dhabi Emirate, United Arab Emirates 6 hours agoAbu Dhabi, Abu Dhabi Emirate, United Arab Emirates 4 months agoAbu Dhabi Emirate, United Arab Emirates 3 weeks agoAbu Dhabi Emirate, United Arab Emirates 3 weeks agoWe're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Ali & Sons

Service Advisor
 About the Role 
 We are looking for a Service Advisor to act as the primary contact between customers and the workshop team. The role ensures professional customer service, smooth repair processes, and achievement of workshop targets in labor and parts sales. Key Responsibilities
Welcome customers, prepare job cards, and record customer concerns, damages, and approvals.
Coordinate with the Foreman on required work and ensure accurate documentation in DMS.
Keep customers updated through regular follow-ups and provide service advice on vehicle needs.
Review service history to validate current repair requests and warranty eligibility.
Obtain repair approvals and maintain proper evidence.
Resolve customer concerns in coordination with the Customer Relations team.
Monitor and update WIP reports regularly.
Ensure compliance with health &amp; safety procedures and maintain a professional image.
Perform additional duties as assigned by the Service Manager. KPIs
Achievement of labor and parts sales targets.
Customer Satisfaction Index (CSI) scores.
Completion of required online training.
Management of WIP and reduction of unjustified job cards. Qualifications
2 5 years experience as a Service Advisor in the automotive industry (UAE experience preferred).
Strong knowledge of vehicle servicing and warranty procedures.
Excellent communication and customer service skills.
Fluency in English (Arabic is an advantage).
Proficiency in MS Office and dealership management systems (DMS).

Ali & Sons Holding LLC

About the Role We are looking for a Service Advisor to act as the primary contact between customers and the workshop team. The role ensures professional customer service, smooth repair processes, and achievement of workshop targets in labor and parts sales. Key Responsibilities <ul><li>Welcome customers, prepare job cards, and record customer concerns, damages, and approvals.</li><li>Coordinate with the Foreman on required work and ensure accurate documentation in the DMS.</li><li>Keep customers updated through regular follow-ups and provide service advice on vehicle needs.</li><li>Review service history to validate current repair requests and warranty eligibility.</li><li>Obtain repair approvals and maintain proper evidence.</li><li>Resolve customer concerns in coordination with the Customer Relations team.</li><li>Monitor and update WIP reports regularly.</li><li>Ensure compliance with health and safety procedures and maintain a professional image.</li><li>Perform additional duties as assigned by the Service Manager.</li><li>KPIs: Achieve labor and parts sales targets.</li><li>Customer Satisfaction Index (CSI) scores.</li><li>Completion of required online training.</li><li>Management of WIP and reduction of unjustified job cards.</li></ul> Qualifications <ul><li>2-5 years' experience as a Service Advisor in the automotive industry (UAE experience preferred).</li><li>Strong knowledge of vehicle servicing and warranty procedures.</li><li>Excellent communication and customer service skills.</li><li>Fluency in English (Arabic is an advantage).</li><li>Proficiency in MS Office and dealership management systems (DMS).</li></ul> Seniority level <ul><li>Entry level</li></ul> Employment type <ul><li>Full-time</li></ul> Job function <ul><li>Other</li></ul>Referrals increase your chances of interviewing at Ali & Sons Holding LLC.

ONEROAD Auto Service Center

Job Title: Service AdvisorExperience: 2-4 years (UAE)Location: Abudhabi, UAEAge below 40Job Responsibilities:<ul><li>Greet customers, prepare estimates, and schedule appointments.</li><li>Analyzed the work orders and discussed work with supervisors.</li><li>Prepare invoices.</li><li>Perform vehicle diagnostics.</li><li>Handle customer calls and respond to email inquiries.</li><li>Record customer vehicle service issues in company database.</li><li>Resolve customer complaints and minor customer service issues.</li><li>Perform customer follow-up contact to ensure customer satisfaction.</li><li>Schedule vehicle service appointments.</li><li>Welcome customers and make general assessments of vehicle issues.</li><li>Work to ensure customer satisfaction and handle customer issues.</li><li>Promote the service facilities to increase repeat business.</li><li>Perform after-sales follow-ups and develop strong relationships.</li><li>Guide employees in handling difficult and complex problems and in resolving escalating complaints and disputes.</li></ul>Job Qualifications:<ul><li>Bachelors degree or equivalent</li><li>Dealership Service Advisor experience required</li><li>Strong communication skill in English, Hindi &amp; Urdu</li><li>Skilled at articulating customer issues with auto staff</li><li>Adapt at handling customer complaints in a professional efficient manner</li><li>Must have a valid UAE driving license</li></ul>Job Type: Full-timePay: AED3,500.00 - AED4,000.00 per month

Al Ghurair Group

Efficiently relaying vehicle issues and repair time frames to customers and conveying customer concerns to the service department.Demonstrates exceptional customer service abilities and a keen emphasis optimizing post-sale revenue by emphasizing supplementary services and client retention to improve the overall customer experience. Responsibilities <ul><li>Maximize revenue by promoting and recommending additional services/products, emphasizing unique features and benefits.</li><li>Act as a liaison between customers and the service department, serving as a brand ambassador.</li><li>Provide honest and clear communication about vehicle issues, repair timeframes, and costs.</li><li>Deliver exceptional customer service with a focus on retention and upselling of supplementary services.</li><li>Greet and assist customers, ensuring a smooth and welcoming service experience.</li><li>Schedule customer appointments and manage the service department's workflow.</li><li>Provide maintenance and repair recommendations, estimates, and approvals before work begins.</li><li>Coordinate with Parts Advisor to ensure availability of spare parts.</li><li>Manage customer complaints, escalations, and feedback while maintaining accurate service history.</li><li>Ensure repairs are carried out as per job cards and delivered on committed timelines.</li><li>Streamline communication between customers, technicians, and the service team.</li></ul> Qualifications <ul><li>Diploma or Degree in Automobile or Mechanical Engineering.</li><li>Strong technical background with knowledge of new automotive technologies.</li><li>3 to 5 years of experience as a Mechanical Service Advisor in the automobile industry.</li></ul> About Us Al Ghurair Investment is one of the largest diversified family business groups in the Middle East, with operations in seven distinct industry sectors: foods, resources, properties, construction, energy, mobility and ventures.With a grassroots heritage in the United Arab Emirates spanning more six decades, Al Ghurair Investment is woven into the very fabric of the nation since 1960, as a small trading business, when pearl diving and fishing were still the mainstays of the economy.Having fostered a proud history of innovation and entrepreneurship, today we continue to build upon our long legacy, founded on a solid commitment to excellence, trust and responsibility, all guided by a single ideal: 'Enhancing Life.'Today, the Al Ghurair family name is synonymous with the development of the region, and we build upon our long history of innovation and entrepreneurship through our operations in six distinct sectors including food, resources, properties, construction, energy, mobility and ventures.Headquartered in Deira, the heart of Dubai, our diversified operations span more than 20+ countries and 7 sectors across the globe, employing approximately 28,000 people. Job Info <ul><li>Job Identification 1015</li><li>Job Category Customer Service</li><li>Posting Date 10/21/2025, 11:58 AM</li><li>Apply Before 10/24/2025, 08:00 PM</li><li>Degree Level Bachelor's Degree</li><li>Job Schedule Full time</li></ul>Can't find what you're looking for? Join our talent community and get notified of the latest openings.<img src="https://www.jobg8.com/Tracking.aspx?oz7KrmCIbPQxyoKPOeLyhdTZ3jS43JJhe" width="0" height="0" />

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6584 service advisor jobs IN United Arab Emirates

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