property consultant

guest relations agent

sales representative

account manager

direct sales advisor

ays agent

Marriott International

<div>Additional Information 
Job Number25171133 
Job CategoryRooms &amp; Guest Services Operations 
LocationMarriott Mena House Cairo, 6 Pyramids Road, Cairo, Egypt, Egypt, 12556 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bellperson, Housekeeping), and follow up with guest to ensure their request has been resolved to their satisfaction. Provide information to guests about room features, property amenities, and local areas of interest. May process room service orders, answer questions on menu selection and record transactions in point-of-sale system. Assist guests with accessing internet and guestroom entertainment. 
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests&rsquo; service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. 
<div>
</div><div>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

AYS Agent

Etisal international group

Hiring now &ndash; Voice and Non voice Agent -Location: Abbassia, Cairo-Net Salary: EGP 15000 -Working hours: 9- Rotational shifts-Open to Graduates &amp; Dropouts &amp; Senior Undergrad With experience-Paid Training-Required English Level: B2Job Type: Full-timePay: E&pound;15,000.00 per monthApplication Question(s):<ul><li>Do you accepted working at abbasia office - On site</li><li>Did you work before as a customer service agent - English Account</li><li>The net salary for this role is 15K , do you accepted this salary</li></ul>

Call Center Agent ( English Account ) - Voice and non Voice

Telda

<div>
 
 Job Overview:
 
 
 As a Team Leader, you will lead a team of agents, ensuring that they meet performance standards and effectively serve clients. You will be responsible for developing your team's skills, providing mentorship, and managing the team's overall performance. The role involves coordinating with both internal stakeholders and clients to ensure alignment with business goals and performance expectations.
 
 
 
 <ul>
 <li>
 Provides regular supervision and mentorship over subordinate staff
 </li>
 <li>
 Ensure regular and effective communication with subordinate staff on performance, goals, and coaching
 </li>
 <li>
 Facilitates daily agent coaching and development sessions in both written and verbal format
 </li>
 <li>
 Participates in client related activities to include client calibration sessions and project planning
 </li>
 <li>
 Identify and address agent training needs
 </li>
 <li>
 Manage team&rsquo;s time entry to ensure 0% discrepancy rate
 </li>
 <li>
 Manage program specific performance standards (i.e. AHT, Quality Scores, CSAT, ART, FCR, etc.)
 </li>
 <li>
 Manage financial implications of attrition and attendance by maintaining program-specific goals
 </li>
 <li>
 Manage staffing in accordance with program specific workflow (i.e. down-staffing, up-staffing)
 </li>
 <li>
 Completion of weekly Team Manager Scorecard for review with CX-Manager
 
 
 
 
 
 </li>
 </ul>
 Other Related Duties
 
 
 
 <ul>
 <li>
 Diffuse irate customer calls as applicable
 </li>
 <li>
 Provide agent support via handling escalated calls, as needed
 </li>
 <li>
 Maintain up-to-date employee files and documentation
 </li>
 <li>
 Ensure high level customer service is being practiced by all subordinate staff
 
 
 
 
 
 </li>
 </ul>
 Bachelor&rsquo;s degree required.
 
 
 1-3 years of experience as a Team Lead.
 
 
 Proven Experience is a must.
</div>

Customer Experience Team Leader

Tabby | تابي

<div>
 
 
 Department:
 
 Training and Quality
 
 
 
 Location:
 
 Egypt
 
 
 
 
 Description
 
 
 
 
 Role Overview
 
 
 We&rsquo;re on the lookout for an Instructional Designer who can turn complex product changes into crystal-clear, agent-friendly training. You&rsquo;ll work closely with Product, CX Ops, and Training teams to ensure agents are prepared for new features, policy changes, and process rollouts. This role is a critical bridge between Product Readiness and training content execution.
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 What You&rsquo;ll Be Doing
 
 <ul>
 <li>
 Break down product updates and processes into simple, scannable, and engaging learning content (think slides, facilitator guides, eLearning, job aids, quick videos, walkthroughs).
 </li>
 <li>
 Partner with the Product team to stay ahead of upcoming releases and turn feature changes into digestible training content.
 </li>
 <li>
 Co-create with Trainers and SMEs to make sure learning is accurate and practical.
 </li>
 <li>
 Create engaging and clear training materials in line with our tone, tools, and branding.
 </li>
 <li>
 Keep the Content library and training materials tidy, consistent, and aligned with our voice and tools.
 </li>
 <li>
 Use feedback, quiz scores, and QA data to improve and iterate quickly.
 </li>
 </ul>
 
 
 Ramp-Up Expectations
 
 
 
 
 We recognize that learning our tools, culture, and agent landscape takes time. Here's what the ramp-up will look like:
 
 
 <ul>
 <li>
 
 Month 1:
 
 Get to know our products, agent workflows, tools, and tone. Shadow live sessions, training sessions, product demos, and knowledge syncs.
 
 
 </li>
 <li>
 
 Month 2&ndash;3:
 
 Start co-owning content pieces, especially those tied to upcoming product changes. learning projects alongside our in-house IDs or trainers.
 
 
 </li>
 <li>
 
 Month 4+:
 
 Take the lead on full content projects &mdash; from brief to delivery &mdash; and become the go-to for anything instructional design in agent education.
 
 
 
 
 </li>
 </ul>
 
 Skills, Knowledge &amp; Expertise
 
 
 
 
 Skills, Knowledge &amp; Expertise
 
 <ul>
 <li>
 Excellent written
 
 English and Arabic
 
 with ****strong editing, formatting, and structuring skills
 </li>
 <li>
 At least
 
 1 year in instructional design
 
 and eLearning creation.
 </li>
 <li>
 
 Hands-on experience with tools
 
 like Figma, Canva, Articulate Rise/Storyline, Google Slides, and LMS platforms.
 </li>
 <li>
 Able to turn raw inputs (Slack threads, Notion docs, product specs) into structured learning content.
 </li>
 <li>
 Strong
 
 writing and visual storytelling skills
 
 &mdash; you know how to make complex things sound simple.
 </li>
 <li>
 Comfortable
 
 working cross-functionally
 
 &mdash; especially with Product, Tech, and Ops teams.
 </li>
 <li>
 Detail-oriented and process-driven, with the ability to maintain consistency and quality under pressure
 
 
 </li>
 <li>
 
 Preferred Qualifications
 
 <ul>
 <li>
 
 2+ years
 
 overall in L&amp;D, CX enablement, or content design (minimum 1 year in instructional design).
 </li>
 <li>
 Bonus if you&rsquo;ve worked in
 
 CX, product, or tech startups
 
 .
 </li>
 <li>
 Experience with knowledge bases (like Notion, Zendesk, Helpjuice).
 </li>
 <li>
 Experience collaborating with training, QA, compliance, or product teams
 </li>
 <li>
 Experience supporting
 
 multilingual teams
 
 or agents with limited English proficiency is a plus.
 
 </li>
 </ul>
 </li>
 </ul>
</div>

Instructional Designer

The Address Investments

<div>
 
 
 Company Description
 
 
 
 The Address Investments is a leading real estate company in Egypt and the Middle East, known for its trusted brand and contributions to the real estate market. The company's expert consultants help clients find their dream homes by offering a variety of developments tailored to their budgets. With a focus on Egypt and the Middle East, The Address Investments has established high-quality service standards that are widely recognized. The company's supportive and family-like atmosphere ensures clients feel comfortable and well-served. Each member of the team undergoes extensive training, setting the company apart in the industry.
 
 
 
 
 
 
 Role Description
 
 
 
 This is a full-time on-site role based in Cairo for a Real Estate Sales Agent. The Real Estate Sales Agent will be responsible for engaging with clients to understand their property needs, providing detailed presentations on various property options, negotiating deals, and assisting clients in the real estate buying process. The role also involves maintaining knowledge of the real estate market and managing customer relationships to ensure satisfaction and repeat business.
 
 
 
 
 
 
 Qualifications
 
 
 
 
 NO EXPERIENCE NEEDED
 
 
 <ul>
 <li>
 Skills in Real Estate Sales and Sales
 </li>
 <li>
 Experience and skills in Customer Service
 </li>
 <li>
 Understanding of the Real Estate market and trends
 </li>
 <li>
 Excellent communication and negotiation skills
 </li>
 <li>
 Ability to work independently and as part of a team
 </li>
 <li>
 Proficiency in both spoken and written English and Arabic
 </li>
 <li>
 Bachelor's degree in Business, Real Estate, or a related field is a plus
 </li>
 </ul>
 
 
</div>

Salesperson (Fresh)

Ericsson

<div><div><div><div><h2 class="jobSectionHeader">Join our Team</h2>
</div><div>
As the Company at the forefront of the creation of the Mobile world, and with more than 60,000 patents to our name, we&rsquo;ve made it our business to make a mark. Being part of Ericsson empowers you to learn, lead and perform at your best, shaping future technology. Ericsson is an inclusive employer where you are recognized for the skills, talent, and perspective you bring to the team.
Within the Solution Area Cognitive Networks Solutions Software R&amp;D (SA CNS SW R&amp;D), we offer the opportunity to collaborate with highly qualified Global teams and to enable success stories for our customers. You will be exposed to groundbreaking technology (5G, ML/AI, Automation and Cloud computing) and support the delivery of multiple Data-Intensive projects from our customer base and internal requirements. You must have the ability to perform hands-on Cloud and Data engineering tasks independently coupled with the appropriate testing. Are you ready to write the future with us? 
Come, and be where it begins. 
About this opportunity: 
We&rsquo;re hiring a Senior AI Engineer to lead development of production-grade Generative AI on AWS&mdash;LLM services, RAG pipelines, and multi-agent systems. You&rsquo;ll own lifecycle management for prompts, embeddings, models, policies, and IaC (Terraform), implement safety guardrails and observability, and drive AI governance while collaborating across backend, frontend, DevOps, and product teams. If you enjoy building scalable, secure GenAI platforms and mentoring engineers, this role is for you 
What you will do: 
<ul><li>
Lead design and delivery of production-grade GenAI applications (LLM services, RAG pipelines, multi-agent systems) on AWS</li><li>
Own the lifecycle management (LCM) for GenAI components: prompts, policies, agent tools, knowledge bases, embeddings, and model versions; define versioning, rollbacks, approvals, and documentation</li><li>
Translate business requirements into scalable architectural designs for Generative AI models, frameworks, and solutions</li><li>
Implement guardrails, safety layers, and Model Context Protocol integrations for secure, controlled LLM usage</li><li>
Build observability for GenAI workloads: structured logging, tracing, telemetry for prompt/response, retrieval quality metrics, and cost and latency dashboards</li><li>
Define IaC (Terraform) standards for GenAI stacks</li><li>
Drive cross-functional execution with backend, frontend, DevOps, and product teams</li><li>
Define and oversee AI governance, ethical AI use, and compliance with data privacy regulations</li><li>
Provide technical leadership, mentorship, and fostering a culture of innovation and collaboration</li></ul> 
The skills you bring: 
<ul><li>
5+ years of AI/ML engineering with 2+ years specifically in Generative AI and LLM applications</li><li>
Expert knowledge of RAG architectures, vector databases (Pinecone, Weaviate, OpenSearch), and embedding strategies</li><li>
LLM orchestration frameworks: LangChain/LangGraph/LlamaIndex</li><li>
Experience with prompt engineering, tool-calling, function schemas, and agent design patterns (ReAct, planner-executor)</li><li>
Experience with LLM fine-tuning techniques, and LLM evaluation methodologies</li><li>
Strong proficiency with AWS AI/ML services: Bedrock, SageMaker, Lambda, ECS/Fargate for GenAI workloads</li><li>
Solid software engineering skills in Python with experience in production-grade APIs</li><li>
Knowledge of AWS security best practices for AI applications and data governance</li><li>
Experience with CI/CD pipelines for GenAI model deployment and version management</li></ul></div></div></div>
Why join Ericsson?
At Ericsson, you&acute;ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what&acute;s possible. To build solutions never seen before to some of the world&rsquo;s toughest problems. You&acute;ll be challenged, but you won&rsquo;t be alone. You&acute;ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. 
 
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: Egypt (EG) || Cairo
Req ID: 775051</div>

Senior AI Engineer

MetLife

Job Overview As an Insurance Agent, you will play a crucial role in helping clients navigate their insurance needs. This position involves engaging with clients to understand their requirements, providing tailored insurance solutions, and ensuring a high level of customer satisfaction. You will be responsible for building relationships, managing accounts, and driving sales through effective communication and negotiation skills.Duties<ul><li>Develop and maintain relationships with clients to understand their insurance needs and provide appropriate solutions.</li><li>Conduct outside sales activities to generate new business opportunities.</li><li>Utilize strong negotiation skills to close sales and manage client expectations.</li><li>Perform sales administration tasks including maintaining accurate records of client interactions and transactions.</li><li>Analyze client needs and recommend suitable insurance products based on their requirements.</li><li>Provide exceptional customer service by addressing inquiries and resolving issues promptly.</li><li>Engage in marketing efforts to promote insurance products and services effectively.</li><li>Assist clients with benefits administration and ensure compliance with relevant regulations, including HIPAA.</li><li>Conduct telemarketing campaigns to reach potential clients and expand the customer base.</li><li>Leverage bilingual or multilingual skills to serve diverse clientele effectively.</li></ul>Qualifications<ul><li>Proven experience in insurance sales or a related field is preferred.</li><li>Strong outside sales experience with a track record of meeting or exceeding sales targets.</li><li>Excellent communication skills, both verbal and written, with the ability to convey complex information clearly.</li><li>Familiarity with retail sales techniques is a plus.</li><li>Proficient in analysis skills to assess client needs accurately.</li><li>Bilingual or multilingual abilities are highly desirable for serving a wider range of clients.</li><li>Knowledge of benefits administration processes is beneficial.</li><li>Previous experience in telemarketing is an advantage.</li><li>A strong commitment to providing exceptional customer service. Join our team as an Insurance Agent where you can make a difference in people's lives while advancing your career in the insurance industry.</li></ul>&#1606;&#1608;&#1593; &#1575;&#1604;&#1608;&#1592;&#1610;&#1601;&#1577;: &#1583;&#1608;&#1575;&#1605; &#1603;&#1575;&#1605;&#1604;&#1575;&#1604;&#1585;&#1575;&#1578;&#1576; &#1575;&#1604;&#1605;&#1583;&#1601;&#1608;&#1593;: E&pound;&#1637;&#1644;&#1632;&#1632;&#1632;&#1643;&#1632;&#1632;&nbsp;&#1604;&#1603;&#1604; &#1588;&#1607;&#1585;

Sales insurance

Explore 55+ Ays agent in Egypt this November. Find roles across top companies and apply now to boost your career.