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bank operations officer

First Abu Dhabi Bank

<b><br>Job Title<br>Broker Operations Officer   Dubai, UAE<br>Job Description<br>Broker Operations Officer   Dubai, UAE<br> <br>Position Overview</b><br>First Abu Dhabi Bank (FAB) is hiring a Broker Operations Officer to manage broker invoice processing, reconciliations, evaluations, and reporting. This role ensures accuracy, compliance, and efficiency in handling broker-related financial operations, while also providing governance support and operational reporting to management.<br> <br><b>Job Details<br>Location: United Arab Emirates<br>Location: Dubai<br>Industry: Banking / Mortgage Professionals<br>Function: Administrative Support<br>Gender: Any<br>Candidate Nationality: Any<br>Candidate Preferred Location: Any<br>Job Type: Full-time<br> <br>What You ll Do<br></b> <br>* Reconcile broker invoices, loan documents, and deferral closures ensuring accuracy and compliance<br>* Liaise with brokers to resolve invoice-related queries and follow up on pending items<br>* Process invoices and evaluations end-to-end while maintaining detailed records<br>* Manage daily reconciliation of broker leads and update status for all cases<br>* Maintain and circulate evaluation trackers and update master sheet trackers regularly<br>* Prepare payment control sheets in line with GIA requirements and governance needs<br>* Support the department in RCSA, BIA, BCP, and KRI documentation and compliance requirements<br>* Generate pipeline reports and team achievement summaries for management<br>* Assist new staff members with onboarding, training, and operational support requests<br> <br><b>Ideal Profile<br></b> <br>* Bachelor s degree in Finance, Banking, or a related discipline<br>* 1 2 years of relevant banking experience, with prior exposure to broker operations preferred<br>* Strong knowledge of invoice processing, reconciliations, and reporting<br>* Good communication and coordination skills to liaise with brokers and internal teams<br>* Strong organizational skills with attention to accuracy and detail<br>* Proficiency in MS Office and ability to manage trackers and reporting tools<br>* Team player with a proactive approach to problem-solving and compliance<br> <br><b>Why Join Us<br></b> <br>* Work with the UAE s largest and most secure financial institution<br>* Gain hands-on experience in broker operations, compliance, and reporting<br>* Opportunity to develop within FAB s diverse and dynamic financial environment<br>* Competitive tax-free salary and full benefits package<br>* Collaborative work culture with professional growth and training opportunities<br>

Broker Operations Officer Dubai, UAE

Confidential Company

<ul><li>Act as the primary liaison between the company and all partner banks.</li><li>Manage the opening, modification, and closure of company bank accounts.</li><li>Coordinate with banks for fund transfers, settlements, and remittance arrangements.</li><li>Conduct initial review of <strong>banking agreements, service contracts, and legal clauses</strong> to highlight key terms, obligations, and compliance requirements before legal/management approval.</li><li>Monitor daily liquidity positions and coordinate fund movements with the Treasury team.</li><li>Maintain updated KYC documentation and respond to bank compliance queries promptly.</li><li>Negotiate and track service charges, exchange rates, and transaction fees with banking partners.</li><li>Support periodic audits and regulatory reviews with necessary banking documentation.</li><li>Investigate and resolve operational or settlement issues with banks.</li><li>Build and maintain strong, professional working relationships to ensure reliable support and service.</li></ul>

Banking Relations Officer

<p><strong>Job Title: Operations Executive – Banking</strong></p><p><strong>Location: Dubai</strong></p><p><strong>Department: Operations / Banking Services</strong></p><p><strong>Employment Type: Full-time</strong></p><p><strong>Salary: AED 3,000 – 4,000 per month</strong></p><br/><p><strong>Note- Hindi is compulsory</strong></p><br/><p><strong>About the Role</strong></p><p>We are looking for an Operations Executive to manage day-to-day banking operations, ensure accurate processing of transactions, and maintain compliance with company and regulatory standards.</p><br/><p><strong>Key Responsibilities</strong></p><p>Handle daily banking and financial operations efficiently.</p><p>Process payments, reconciliations, and fund transfers accurately.</p><p>Maintain and update customer and transaction records.</p><p>Coordinate with banks and internal departments for issue resolution.</p><p>Ensure compliance with operational and regulatory guidelines.</p><p>Prepare operational and MIS reports for management.</p><br/>

Operations and Banking

Etihad

<div><span style="font-size: 11px;"><b>Synopsis</b></span></div><div><span style="font-size: 11px;">Be part of the UAE’s global success story – join Etihad Airways and take your finance career beyond borders.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Responsible for providing the line manager, the SM FBP, the VP Financial Planning and Strategy and the relevant business area stakeholders with the financial information, tools, analyses, and insight to help them make more informed decisions and drive business strategy, while challenging their thinking and seeking further financial improvements. To be done through partnering with Business (and Finance), analyzing financial performance vs. set targets, financial planning and supporting in the revision of processes and tools.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">This role will be responsible for having a deep understanding of the costs of certain business areas (assigned portfolio) and of the underlying tools and processes, for supporting the line manager and SM FBP in deepening their understanding of the costs associated with the assigned portfolio, and for establishing trust-based relationships with the relevant stakeholders within the portfolio business areas (likely Officers or Managers).</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;"><b>Accountabilities</b></span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Analyse the financial performance of the department, prepare relevant summaries, commentaries and presentations</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Analyse and summarize large amounts of financial data extracting information relevant for reporting, decision making and generate and circulate the monthly management reporting packs</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Consolidate operational data for the preparation on the current estimates of the full year’s results</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Participate in building up and finalization of the annual budget (consolidate data, prepare presentations, post budget journals)</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Conduct regular analysis of Business KPIs for monthly reporting presentations</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;"><b>Education &amp; Experience</b></span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Bachelor’s degree in Accounting, Business, Finance or related field</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Working towards a professional qualification in Finance such as ACA / ACCA / CPA / CIMA etc. preferred</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Min 2 years of experience as a financial analyst or related financial systems and reporting</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Advanced Microsoft Office skills, particularly Excel; experience with BI tools is a plus (e.g., Tableau / Power BI)</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Experience with SAP and other accounting systems</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Fluent written and spoken English is required; additional languages will be a plus</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Preference for experience with airlines</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;"><b>About Etihad Airways</b></span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Etihad Airways, the national airline of the UAE, was formed in 2003 and quickly went on to become one of the world’s leading airlines. From its home in Abu Dhabi, Etihad flies to passenger and cargo destinations in the Middle East, Africa, Europe, Asia, Australia and North America.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Together with Etihad’s codeshare partners, Etihad’s network offers access to hundreds of international destinations. In recent years, Etihad has received numerous awards for its superior service and products, cargo offering, loyalty programme and more.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">All this ties into Etihad’s ambitious Journey 2030 strategy. The airline plans to double its fleet size and triple the number of customers over the next six years as it sets out to be the airline everyone wants to fly!</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">To learn more, visit etihad.com</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;"><b>Recruitment Fraud Alert</b></span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Beware of fraudulent job offers from individuals or organizations claiming to represent the Etihad group. We will never ask for personal information, bank details, or payment during the recruitment process. Interviews are conducted face-to-face or via video/telephone before any formal offer. If you are asked for money, please treat it as fraudulent.</span></div>

Finance BP Officer (UAE National Only)

Finer Financial Services Co. LLC.

<p>We are looking out for competitive sales professionals (Relationship Officer – Credit Cards) with good aptitude in sales to acquire new to bank customers for a top tier local bank in UAE.</p><p>The Relationship Officer is required to own and achieve the monthly sales targets as assigned for himself/ herself. He /She will be responsible to ensure compliance with operational, financial and regulatory policies and deliver a strong customer satisfaction score.</p>

Relationship Officer

<b><br>Job Title<br>Sales Officer   Retail Banking   First Abu Dhabi Bank (FAB)   Dubai, UAE<br>Job Description<br>Sales Officer   Retail Banking   First Abu Dhabi Bank (FAB)   Dubai, UAE<br> <br>Position Overview</b><br>First Abu Dhabi Bank (FAB), the UAE s largest and most secure financial institution, is seeking an ambitious and customer-focused **Sales Officer   Retail Banking** to join its growing team in Dubai. The successful candidate will be responsible for achieving sales targets through new-to-bank customer acquisition, cross-selling, and maintaining strong client relationships. This role offers the opportunity to work in a high-performing, fast-paced banking environment while developing a rewarding career within the UAE s top financial institution.<br> <br><b>Job Details<br>Country: UAE<br>City: Dubai<br>Industry: Banking<br>Function: Sales-Business Development<br>Gender: Any<br>Candidate Nationality: Any<br>Job Type: Full-time<br> <br>Key Responsibilities<br> <br>Sales and Business Growth</b><br> <br>* Achieve monthly and annual sales and revenue objectives across assigned retail banking products.<br>* Focus on **New-to-Bank** customer acquisition while building and maintaining long-term client relationships.<br>* Conduct detailed field visits and prepare comprehensive customer analyses and reports.<br>* Leverage cross-selling opportunities to maximize revenue per customer.<br>* Maintain accurate and timely Daily Sales Reports for management review.<br> <br>Customer Relationship Management<br> <br>* Deliver exceptional customer experience during onboarding and throughout the relationship cycle.<br>* Understand client needs and recommend appropriate products and services transparently.<br>* Handle customer inquiries and resolve issues effectively, ensuring satisfaction and trust.<br>* Build rapport with clients to encourage repeat business and referrals.<br>* Uphold FAB s customer-first values by maintaining service excellence at every interaction.<br> <br>Compliance and Risk Control<br> <br>* Ensure strict adherence to FAB s **KYC**, compliance, and operational procedures.<br>* Follow prescribed sales and audit processes to maintain satisfactory risk and governance ratings.<br>* Participate in fraud control, documentation verification, and client application reviews to safeguard bank interests.<br>* Identify and escalate potential risk areas promptly to management.<br> <br>Learning and Development<br> <br>* Actively participate in FAB s training and professional development programs to enhance product and sales expertise.<br>* Stay informed about competitor offerings, market trends, and new banking technologies.<br>* Contribute ideas for process improvements and product enhancements.<br>* Take ownership of personal growth and skill advancement through continuous learning.<br> <br>Internal Collaboration<br> <br>* Coordinate with internal departments credit, operations, and compliance to ensure smooth client onboarding.<br>* Maintain clear communication with team leaders and managers to align goals and resolve challenges.<br>* Support cross-functional initiatives to enhance customer experience and efficiency.<br> <br>Ideal Profile<br> <br>* Bachelor s degree in Business Administration, Finance, or a related field (MBA preferred).<br>* 2 4 years of experience in retail banking or financial services sales.<br>* Proven ability to meet or exceed sales and revenue targets.<br>* Strong communication, negotiation, and interpersonal skills.<br>* In-depth understanding of banking products, credit evaluation, and customer onboarding processes.<br>* High level of integrity, professionalism, and customer service orientation.<br>* Self-motivated, energetic, and adaptable to a dynamic work environment.<br> <br><b>Skills Set<br></b> <br>* Retail banking and financial sales<br>* Customer relationship management<br>* Compliance and KYC<br>* Cross-selling and portfolio expansion<br>* Market and competitor awareness<br>* Reporting and performance tracking<br> <br><b>Why Join Us<br></b> <br>* Be part of the UAE s largest and most trusted financial institution.<br>* Competitive tax-free salary with attractive incentives and benefits.<br>* Structured learning and career progression opportunities.<br>* Exposure to cutting-edge banking systems and digital platforms.<br>* Work in a collaborative, multicultural environment that values excellence and innovation.<br>

Sales Officer Retail Banking

<ul><li><strong>Job Title – Branch Sales Officer</strong></li><li><strong>Type – Long Term</strong></li><li><strong>Work Location – Dubai (UAE)</strong></li></ul><p><strong>Key Responsibilities:</strong></p><ul><li>Achieve monthly sales target in personal loan disbursements.</li><li>Generate new business through branch walk-ins, customer referrals, and cross-selling bank products.</li><li>Maintain strong relationships with existing customers to ensure repeat business and referrals.</li><li>Conduct eligibility checks, explain product features, and assist customers in completing loan applications.</li><li>Coordinate with credit and operations teams for smooth loan processing.</li><li>Ensure compliance with internal policies, UAE Central Bank regulations, and KYC/AML guidelines.</li><li>Provide accurate and timely reporting of daily sales activities to the branch manager.</li></ul><p><strong>Requirements:</strong></p><ul><li>Minimum 2–4 years of experience in Personal Loan Sales within UAE banking.</li><li>Proven track record of achieving or exceeding monthly disbursement targets.</li><li>Strong knowledge of credit policies, documentation, and compliance requirements.</li><li>Excellent communication and interpersonal skills in English</li><li>Self-motivated, target-driven, and able to work under pressure.</li></ul><p><strong>Regards</strong></p><p><strong>TASC Recruitment Team</strong></p>

Branch Sales Officer - Personal Loans

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