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banquet operation manager

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 26020948
 
 
 
 Job Category
 
 Event Management
 
 
 
 Location
 
 Sheraton Bahrain Hotel, 6 Palace Avenue, Manama, Bahrain, Bahrain,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Management
 
 
 
 Job Summary
 
 
 
 Directs and motivates team while personally assisting in providing high quality service based on requirements and standards. Monitors and controls financial and administrative responsibilities including asset protection. Provides clear and concise communications to everyone having ownership in the success of the event. Identifies training opportunities and plans a strategy to accomplish goals.
 
 
 
 CANDIDATE PROFILE
 
 
 
 
 Education And Experience
 
 
 
 <ul>
 <li>
 High school diploma or GED; 2 years experience in the event management, food and beverage, or related professional area.
 
 
 </li>
 </ul>
 
 CORE WORK ACTIVITIES
 
 
 
 
 Managing Banquet Operations
 
 
 
 <ul>
 <li>
 Projects supply needs for the department, (e.g., china, glass, silver, buffet presentations, props).
 </li>
 <li>
 Applies knowledge of all laws, as they relate to an event.
 </li>
 <li>
 Understands the impact of Banquet operations on the overall success of an event and manages activities to maximize customer satisfaction.
 </li>
 <li>
 Adheres to and reinforces all standards, policies, and procedures.
 </li>
 <li>
 Maintains established sanitation levels.
 </li>
 <li>
 Manages departmental inventories and maintains equipment.
 </li>
 <li>
 Uses banquet beverage records to control liquor costs and manage the banquet beverage perpetual inventory.
 </li>
 <li>
 Schedules banquet service staff to forecast and service standards, while maximizing profits.
 </li>
 <li>
 Assists team in developing lasting relationships with groups to retain business and increase growth.
 
 
 </li>
 </ul>
 
 Participating in and Leading Banquet Teams
 
 
 
 <ul>
 <li>
 Sets goals and delegates tasks to improve departmental performance.
 </li>
 <li>
 Conducts monthly department meetings with the Banquet team.
 </li>
 <li>
 Applies and continually broadens knowledge of food and wine pairings and cutting edge cuisine with emphasis on current event trends.
 </li>
 <li>
 Acts as a liaison to the kitchen staff.
 </li>
 <li>
 Leads shifts and actively participates in the servicing of events.
 
 
 </li>
 </ul>
 
 Ensuring and Providing Exceptional Customer Service
 
 
 
 <ul>
 <li>
 Sets a positive example for guest relations.
 </li>
 <li>
 Interacts with guests to obtain feedback on product quality and service levels.
 </li>
 <li>
 Responds to and handles guest problems and complaints.
 </li>
 <li>
 Empowers employees to provide excellent customer service.
 </li>
 <li>
 Ensures employees understand expectations and parameters.
 </li>
 <li>
 Strives to improve service performance.
 </li>
 <li>
 Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
 </li>
 <li>
 Reviews comment cards and guest satisfaction results with employees.
 
 
 </li>
 </ul>
 
 Conducting Human Resources Activities
 
 
 
 <ul>
 <li>
 Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures.
 </li>
 <li>
 Observes service behaviors of employees and provides feedback to individuals.
 </li>
 <li>
 Monitors progress and leads discussion with staff each period.
 </li>
 <li>
 Participates in the development and implementation of corrective action plans.
 </li>
 <li>
 Reviews quarterly Meeting Planner Survey results and participates in the development and implementation of corrective action to address service challenges; focuses on continuous improvement of guest satisfaction.
 </li>
 <li>
 Attends and participates in all pertinent meetings.
 
 
 </li>
 </ul>
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 When you join the Sheraton family, you become a member of its global community. We&rsquo;ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you&rsquo;re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be &lsquo;The World&rsquo;s Gathering Place&rsquo;. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Banquet Operation Manager

<div>Additional Information 
Job Number26016306 
Job CategoryEvent Management 
LocationSheraton Bahrain Hotel, 6 Palace Avenue, Manama, Bahrain, Bahrain 
ScheduleFull Time 
Located Remotely?N 
Position Type Management 
<div><div>JOB SUMMARY 
Directs and motivates team while personally assisting in the physical set up of the function rooms (e.g., tables, chairs, dance floors, podiums, etc.) and executing events based on requirements and standards. Develops and directs team to provide consistent, high quality service. Communicates performance expectations and trains staff in processes. Monitors and controls financial and administrative responsibilities including asset protection. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>High school diploma or GED; 3 years experience in the event management, food and beverage, or related professional area.</li></ul> 
 
CORE WORK ACTIVITIES 
Supporting Event Services Operations
<ul><li>Ensures Red Coat program is in place in accordance with Catering Event Service minimum standard.</li></ul>
<ul><li>Delegates tasks to ensure room sets are &ldquo;on time&rdquo; and meet Event Service Standards.</li></ul>
<ul><li>Manages departmental inventories and assets including par levels and maintenance of equipment.</li></ul>
<ul><li>Projects supply needs for the department (e.g., pads, pens, candy jars, bottled water/water pitchers).</li></ul>
<ul><li>Manages departmental inventories and maintains equipment.</li></ul>
<ul><li>Ensures candy rotation on all meeting room sets (if applicable).</li></ul>
<ul><li>Establishes consistent standards for regular meeting room sets and VIP meeting room sets.</li></ul>
<ul><li>Conducts function room inspections prior to each function to ensure the room is set according to specifications.</li></ul>
<ul><li>Maintains cleanliness and sanitation standards in all banquet operation areas.</li></ul>
<ul><li>Coordinates routine maintenance to ensure a quality meeting facility.</li></ul>
<ul><li>Acts as a liaison between Banquets, Event Planning, Event Delivery teams and the group contact throughout the event.</li></ul>
<ul><li>Coordinates the necessary departments to maintain the meeting room standards.</li></ul>
<ul><li>Reviews the Diary weekly to ensure space maximization.</li></ul>
<ul><li>Ensures function rooms are set according to event documentation (Banquet Event Orders, resumes, etc.) and customer requirements.</li></ul> 
Providing Exceptional Customer Service
<ul><li>Makes presence known to customer at all times.</li></ul>
<ul><li>Stays available to solve problems and/or suggest alternatives to previous arrangements.</li></ul>
<ul><li>Sets a positive example for guest relations.</li></ul>
<ul><li>Interacts with guests to obtain feedback on product quality and service levels.</li></ul>
<ul><li>Responds to and handles guest problems and complaints.</li></ul>
<ul><li>Empowers employees to provide excellent customer service.</li></ul> 
Conducting Human Resources Activities
<ul><li>Sets service goals for event service supervisors and employees in order to achieve Event Planner satisfaction goals.</li></ul>
<ul><li>Ensures employees understand expectations and parameters.</li></ul>
<ul><li>Attends and participates in all pertinent meetings.</li></ul>
<ul><li>Leads shifts and actively participates in the servicing of events.</li></ul>
<ul><li>Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures.</li></ul>
<ul><li>Conducts monthly department meetings with Event Service staff.</li></ul>
<ul><li>Schedules employees to ensure shift coverage and meet business demands and productivity goals; critiques any variances.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
When you join the Sheraton family, you become a member of its global community. We&rsquo;ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you&rsquo;re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be &lsquo;The World&rsquo;s Gathering Place&rsquo;. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

EBC Manager

Propel Consult

OVERVIEWPositionElectrical Electronics TechnicianDepartmentEngineeringReports toEngineering ManagerLocationBahrainAbout Company &amp; Role PurposeThe Electrical Electronics Engineer or Technician is responsible for repairing electronic cards, troubleshooting faults, and programming PLC systems to ensure efficient operation within an industrial environment.KEY RESPONSIBILITIES, ACCOUNTABILITIES AND ACTIVITIESGeneral <ul><li>Diagnose and repair electronic cards and related faults.</li><li>Program and maintain PLC systems.</li><li>Collaborate with colleagues to develop engineering solutions.</li><li>Ensure compliance with safety and quality standards.</li><li>Maintain a clean and organized work environment.</li></ul>BACKGROUND, QUALIFICATIONS &amp; EXPERIENCEQualifications&middot; Bachelor's degree or technical certification in the field of electrical electronics.&middot; Minimum of 3 years of experience in electronic and electrical engineering.Skills&middot; Knowledge of repairing electronic devices and troubleshooting faults.&middot; Proficiency in PLC systems and programming.&middot; Good communication skills and ability to work in a team.&middot; Strong personal hygiene and professional appearance.&middot; Proficiency in the English language.&middot; Flexibility to work at different times.Job Type: Full-timePay: BD200.000 - BD280.000 per month

Electrical Technician

Wyndham Hotels & Resorts

<div>Scope and General Purpose of Job:
Responsible for the Shift operation &amp; smooth operation of the Repair &amp; Maintenance section and preventive maintenance. Overseeing the duties of the Shift Engineers, A/C Technicians, General Electricians, General mechanics, Kitchen/ laundry Technicians, plumbers, carpenters and painters as well as outside contractors.
All work will be in line with the hotel&rsquo;s business plan and in accordance with Wyndham Corporate policies and procedures, as well as local requirements and regulations.
MAIN DUTIES
Operational:<ul><li>Written assignment to be given to day shift staff and shift personnel staff.</li><li>Prefer Strong Air condition &amp; Refrigeration background.</li><li>To ensure that all work allocated to a member of staff is carried out to the required standard and with the required time.</li><li>To ensure that Preventive maintenance in the Hotel is carried out according the planned preventive Maintenance program.</li><li>To monitor work activity during the course of the day and ensure that all staff / supervisors assigned to specific duties are performing his duties.</li><li>To be responsible for the accurate logging of time worked by all members to the staff under your staff of control.</li><li>To ensure that, wherever possible all work is carried out in the normal working day and that whenever any extra hours need to be worked, these are agreed with the Chief Engineer and member of staff concerned.</li><li>To have a clear understanding of the hotel&rsquo;s fire drill, the staff handbook and the regulations stated therein.</li><li>To report daily to the chief Engineer keeping him informed with respect to the day to day operation of the department, progress on specific projects and any unusual or major problem that the department is experiencing.</li><li>To ensure that all logs and records that the Chief Engineer from time to time instructs to be implemented and accurately kept.</li><li>Follow up on service requests received a on a daily basis and brief Chief Engineer.</li><li>To have particular regard to these operations of all plant and equipment and to ensure that safety of guests and staff at all times.</li><li>To ensure that the highest standards of cleanliness are maintained in all areas and to liaise with other departments in this matter.</li><li>To carry out any other duties that may be agreed from time to time with the Chief Engineer.</li><li>To ensure that all emergency backup system such generator, standby boiler pumps, chillers are maintained in the perfect condition.</li><li>To ensure that all necessary spare parts are available for all the equipment under Repair &amp; Maintenance section in the Engineering Stores.</li><li>Attend to the morning briefing in the absence of the Chief Engineer.</li></ul>
MANAGING ENGINEERING FUNCTION<ul><li>Manages associates working for the engineering function, including contractors</li></ul>
LAWS, REGULATIONS &amp; POLICIES<ul><li>Supervises closely all applicable rules of safety in the workplace as well as all statutory laws of the country</li></ul>
HUMAN RESOURCE MANAGEMENT<ul><li>Screens, interviews and selects potential staff for the department in liaison with the Chief Engineer</li><li>Develops and recommends appropriate training to meet guest and internal needs</li><li>Checks that own staff meets and exceeds expectations by training and encouraging staff to serve with passion</li><li>Identifies training needs and ensures that quality standards are met by all staff</li><li>Makes sure staff receives skills training to provide consistent, reliable service</li><li>Encourages, develops and manages effective associate relations throughout the hotel</li><li>Identifies employees with potential for promotion and/or transfer and makes appropriate development plans for him or her together with the Cluster Director of Human Resources</li><li>Works closely with the Cluster Director of Human Resources on the following Human Resources related tasks:</li></ul>
&sect; Performance appraisals
&sect; Coaching
&sect; Counseling
&sect; Discipline and grievance
&sect; Associate relations
&sect; Wage and salary administration
&sect; Compensation and benefits
&sect; Succession planning
ASSOCIATE RELATIONS<ul><li>Fosters and develops effective associate relations throughout the hotel</li><li>Establishes and maintains effective internal communications, including weekly meetings with own staff to ensure optimum team work and productivity</li><li>Looks for ways to motivate and challenge staff</li></ul>
HEALTH &amp; SAFETY<ul><li>Ensures that all potential and real hazards are reduced immediately</li><li>Fully understands the hotel&rsquo;s fire, emergency and bomb procedures</li><li>Works together with the Security &amp; Safety Manager and ensures that emergency procedures are practiced and enforced to provide for the security and safety of guests and employees by checking all the security &amp; safety devices</li><li>Ensures that own staff works in a safe manner that does not harm or injure self or others</li><li>Encourages a general awareness of health and safety in tasks and activities along with Safety Department</li><li>Ensures the safety of the people and property within the premises by applying hotel regulations, adhering to existing laws and regulations</li><li>Anticipates possible and probable hazards and conditions and corrects them or take action to prevent them from happening</li><li>Ensures that the highest standards of personal hygiene, dress, uniforms and appearance</li></ul>
MISCELLANEOUS<ul><li>Attends meetings and trainings required by the Chief Engineer</li><li>Assists associates to perform similar or related jobs when necessary</li><li>Ensures guest satisfaction by attending to their requests and inquiries courteously and efficiently</li><li>Accepts flexible work schedule necessary for uninterrupted service to hotel guests and the hotel&rsquo;s stakeholders</li><li>Maintains own working area, materials and company property clean, tidy and in good shape</li><li>Continuously seeks to endeavor and improve the department&rsquo;s efficient operation, and knowledge of own job function</li><li>Is well updated on, and possesses solid knowledge of the following:</li></ul>
&sect; Hotel fire, bomb and emergency procedures
&sect; Hotel health and safety policies and procedures
&sect; hotel standards of operation and departmental procedures
&sect; Current licensing relating to own responsibility, and to the hotel
&sect; Corporate clients generating high business volume
SKILLS &amp; COMPETENCIES<ul><li>First Aid training</li><li>Ability to interpret and apply blueprints, drawings, specifications, standards &amp; regulations</li><li>Ability to work independently</li><li>Ability to deal effectively with associates, city staff, contractors and the public</li></ul>
Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company&rsquo;s Count on Me! service culture to be responsive, respectful and deliver a great experience to our customers, guests, partners and communities as well as to each other.
EXPERIENCE, CERTIFICATE &amp; EDUCATION<ul><li>Secondary school graduation</li><li>Diploma in Engineering Technology</li><li>Minimum of 5 years of related experience</li><li>Good working knowledge of the &ldquo;Sansys&rdquo;, &ldquo;Hydsys&rdquo; and &ldquo;Waterworks&rdquo; computer models</li><li>Good working knowledge of Maintenance Management and cost accounting system</li><li>Ability to analyze performance and cost data, develop unit costs and establish cost effective work practices based on performance and cost data.</li></ul>
<div><h2 class="jobSectionHeader">Required Skills</h2><h3 class="jobSectionHeader">
Tools</h3>
Microsoft Office<h3 class="jobSectionHeader">
Financial Skills</h3>
Financial Analysis<h3 class="jobSectionHeader">
Engineering and Cloud Computing</h3>
Engineering</div>
<div><h2 class="jobSectionHeader">Values</h2>
Integrity, Honesty, Trust</div>
<div><h2 class="jobSectionHeader">Benefits</h2>
Staff accommodation, Staff transportation</div></div>

Engineering Supervisor -(Strong Air condition & Refrigeration background)

Delivery Hero

<div>Company Description 
talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. 
Job Description 
<ul><li>
Responsible for the operations of the store end to -end operation: Staffing &amp; scheduling, Ordering, Inbound receiving, stocking, Pick orders, pack orders, expense control within set operational standards</li><li>
Coordinating and supervising store operations (i.e. selecting people, scheduling shifts, routine and preventive maintenance, &hellip;)</li><li>
Ensure efficient utilization of pickers with multi tasking role in order to optimize UTRs</li><li>
Ordering / Store replenishment: Ensure proper stock in stores (No OOS or OVS) by assessing the inventory and issuing orders based on the input and assessment of demand planner plus physical stock assessment</li><li>
Inventory management: Ensuring effective stock control function and practices. Implementation of inventory process to ensure adequate stock levels and accurate inventory</li><li>
Inbound receiving: Accurate receiving of orders as per policies &amp; SOP</li><li>
Outbound: Efficient and accurate picking and packing of customer orders, as per SOP</li><li>
Constantly monitor fulfillment processes and recommend improvements to increase productivity and profits.</li><li>
To supervise assigned store, ensure profitability, provide good service and ensure development of employees</li><li>
Managing store personnel ensuring effective use of resources and meeting service level standards</li><li>
Monitoring, managing and controlling costs against the budget, maximizing cost effectiveness of stores operations</li><li>
Ensuring implementation of actions pertinent to store-related shrinkages</li><li>
Ensuring that equipment, infrastructure, etc. in stores are used properly and, at all times, maintained in good condition</li><li>
Supervising the effective implementation of hygiene, sanitation, security and safety standards, as well as service level standards and ensuring a high level customer service both internally and externally</li><li>
Discussing with the Ops manager stores' issues/problems and propose solutions</li><li>
Supervise all the maintenance internal activities and / third party suppliers.</li>
Ensuring appropriate and safe use of material handling equipment 
<li>
</li></ul> 
 
Qualifications<ul><li> 
You have at least 5-7 years of experience in supermarket or restaurant</li><li>
You are someone energized by the unknown and look forward to learning each day on the job.</li><li>
Good communication skills, and always like to be hands-on with several tools.</li><li>
Additionally, you have robust interpersonal and intercultural skills.</li><li>
Language skills: Fluent English and Arabic would be highly advantageous.</li></ul></div>

Store Supervisor

Majid Al Futtaim

<div>
 
 Job Title
 
 
 
 Manager - Ecommerce | Majid Al Futtaim Retail | Bahrain
 
 
 
 Role Purpose
 
 
 
 The Manager - eCommerce is responsible for managing the company&rsquo;s digital business operational performance in direct online sales including fulfillment, last mile operations and quality and Hygiene
 
 
 standards to enhance the whole customer experience. He/ She will review, recommend and build strategic and tactical changes to drive all online profitability by increasing customer base and improve fulfillment and
 
 
 last mile performance. She/ he also responsible for managing on time delivery, quality delivery, and cost for all business channels. The role holder is also responsible for maintaining the shifts, contracts, and
 
 
 negotiation with third party providers and logistics.
 
 
 
 Role Responsibilities
 
 
 
 <ul>
 <li>
 Analyze, review, recommend and build strategic and tactical changes to drive profitability by increasing customer base, improve conversion rate, improve order size and manage margin performance.
 </li>
 <li>
 Partner with the internal teams to ensure proper assortment and inventory at fulfillment nodes to improve assortment, improve delivery speed, and reduce cost.
 </li>
 <li>
 Find opportunities in all fulfillment areas or post purchase experience to drive continuous improvement.
 </li>
 <li>
 Manage the ecommerce operations in compliance with policies established by Majid Al Futtaim Retail.
 </li>
 <li>
 Advise and provide solutions for logistics, operations and other system process hurdles.
 </li>
 <li>
 Anticipate workload in the area of fulfillment operations and accordingly advise on appropriate team structures for optimum efficiency and utilization.
 </li>
 <li>
 Implement/enhance an operating model for the e-Commerce Last mile deliveries using 3P service providers.
 </li>
 <li>
 Develop detailed processes, quality control measures, and KPI&rsquo;s for a seamless and effective last mile operation.
 </li>
 <li>
 Understand, evaluate and problem solve for logistics and upstream processes.
 </li>
 <li>
 Standardize processes across the country and regularly audit to ensure there are no process deviations.
 </li>
 <li>
 Share best practices from the region and implement to enhance productivity and quality.
 </li>
 <li>
 Review daily reporting for all internal/external customers to assess performance and order management.
 </li>
 <li>
 Find the most appropriate solution to deliver goods to end customers to offer the best unified customer experience for the country at the lowest cost.
 </li>
 <li>
 Ensure the delivery service contracts with providers/suppliers are up to date and its accurate application internally/externally.
 </li>
 <li>
 Ensure that KPI&rsquo;s provided by the delivery companies/suppliers meet the defined targets otherwise corrective actions are taken to achieve the targets.
 </li>
 <li>
 Ensure that the logistics services providers &amp; suppliers upload accurate information &amp; documents in the Transport Delivery System.
 </li>
 <li>
 Ensure measures are taken for all fulfillment orders online and that are in accordance with the agreed timeline and specified delivery schedule defined by the last mile department. In addition, ensures that all goods are delivered to the customers accurately and in the best possible packing and quality.
 </li>
 <li>
 Ensure that goods are delivered on time based on the expected dates with the right quantities to provide best customer experience.
 </li>
 <li>
 Oversee and monitor the performance of third-party providers and logistics based on agreed KPIs and rely information to merchandise/store and follow the corrective action with suppliers.
 
 
 </li>
 </ul>
 
 Minimum Qualifications/education
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in E- Commerce or Business Administration.
 </li>
 <li>
 Master&rsquo;s degree in e-commerce, supply chain is a plus.
 
 
 </li>
 </ul>
 
 Minimum Experience
 
 
 
 <ul>
 <li>
 8 &ndash; 10 years of professional work experience working in e-commerce operations and management.
 </li>
 <li>
 Direct experience managing e-Commerce Last mile deliveries from on-line readiness to post purchase support including a working knowledge of marketplace and direct e-Commerce
 </li>
 <li>
 Commercial knowledge of retail / store operations online is highly preferred.
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 <ul>
 <li>
 Advance knowledge of various automated distribution and warehouse systems preferred.
 </li>
 <li>
 High level of problem-solving skills and detailed oriented.
 </li>
 <li>
 Solid analytical skills, trouble-shooting skills; planning and organizational skills
 </li>
 <li>
 Excellent interpersonal skills, driving results in cross-functional team setting
 </li>
 <li>
 Team/collaboration-based approach to decision making;
 </li>
 <li>
 Operational agility and nimbleness to adapt to changing retail environment
 </li>
 <li>
 Excellent Communication and Interpersonal skills
 </li>
 </ul>
</div>

Manager - Ecommerce

Raffles

<div>Company Description 
Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as &quot;The Palace of the Secret Garden.&quot; With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations. 
Job Description 
What You Will Be Doing:
<ul><li>Ensure the smooth operation and coordination of the hotel through respective Department Heads (Front Office, Housekeeping, Spa &amp; Health Club, Food &amp; Beverage, and Culinary)</li><li>
Provide leadership that engages and motivates our team of exceptionally guest oriented Heartists</li><li>
Direct operational needs to ensure compliance with the hotel&rsquo;s Annual Budget and 5 Year Strategic Plan</li><li>
Provide coaching; leadership development; and goal setting with hotel department heads</li><li>
Assist in the preparation of the annual Operations Budget/Plan and achieve the profit objectives therein</li><li>
Ensure that monthly financial outlooks for Rooms, Food &amp; Beverage and Spa are accurately achieved</li><li>
Play a lead role in yield management for Rooms, Food &amp; Beverage and Spa</li><li>
Be a key player in redevelopment and capital projects from an operations viewpoint</li><li>
Ensure the implementation and delivery of all Raffles Standards</li><li>
Handle all guest concerns and ensure effective follow up thereof</li><li>
Assist in Labor Management and the maintenance of productivity levels</li><li>
Follow up on all guest comments, responding to any guest complaints or requests</li><li>
Provide active leadership role in the culture of Health and Safety and accident prevention</li><li>
Act as hotel champion and culture leader in hotel committees</li><li>
Function as key member of the Hotel Executive Committee and Leadership Team, providing support and assistance to the Senior Managers and Executive Team</li><li>
Play a key role and lead change management for Rooms and Food &amp; Beverage initiatives</li><li>
Assume the responsibilities of the General Manager in his/her absence</li></ul> 

Qualifications 
Your Skills and Qualifications:
<ul><li>Operations management with extensive experience in Rooms, Food &amp; Beverage management and Spa operations experience</li><li>
Clear knowledge of budget planning &amp; execution</li><li>
Post secondary diploma/degree in hospitality an asset</li><li>
Proven record to coordinate multiple departments to make gains towards targeted GOP, EES and Health &amp; Safety results</li><li>
Exceptional interpersonal and guest relations skills</li><li>
Proven team-leader with outstanding motivational skills and coaching ability</li><li>
Ability to motivate developing leaders to act as entrepreneurs while implementing innovative, profit driven, guest satisfaction oriented solutions</li><li>
Comfortable working evenings, weekends, holidays and various schedules</li></ul> 

Additional Information 
<ul><li>
Opportunity to join the first Raffles in Bahrain</li><li>
Employee benefit card offering discounted rates in Accor worldwide</li><li>
Learning programs through our Academies</li><li>
Opportunity to develop your talent and grow within your property and across the world!</li><li>
Ability to make a difference through our Corporate Social Responsibility activities.</li></ul></div>

Hotel Manager

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