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customer service representative Jobs in Dubai

customer service representative

bilingual call center representative

Success Factor LLC - FZ

We are looking for Customer Service Agent / Tele Sales having 1 &ndash; 3 years of experience preferably Female with Tagalog/Arabic/English langauge skills with a background in BPO or call center environments. In this client-facing role, you will be the first point of contact for individuals seeking babysitting, nanny, and housekeeping services. You will handle inquiries, promote our services, manage scheduling, and ensure exceptional support through phone and chatbot communications.Key Responsibilities:<ul><li>Provide professional customer service via phone and chatbot</li><li>Promote and sell services using effective tele-sales techniques</li><li>Manage and update online calendars and scheduling systems</li><li>Address customer questions, concerns, and complaints promptly</li><li>Maintain accurate logs of client interactions and sales performance</li><li>Achieve and exceed sales and service KPIs</li></ul>Qualifications:<ul><li>High school diploma or equivalent</li><li>Minimum 2 years of experience in Customer Service, Tele-Sales, or BPO/Call Center roles</li><li>Excellent communication skills in Tagalog and English (spoken and written)</li><li>Comfortable with using CRM systems, communication tools, and scheduling software</li><li>Self-motivated, target-driven, and able to work independently</li><li>Female candidates preferred (due to the nature of the role and clientele)</li></ul>What We Offer:<ul><li>Competitive base salary</li><li>Attractive commission structure</li><li>Opportunities for growth and career development</li><li>Supportive, fast-paced, and friendly team environment</li></ul>Interview &amp; Application Details:Interview Period: Shortlisted candidates will be contacted between 17 Sep - 20 Sep 2025 for in-person interviews at our Business Bay, Dubai office.Required Documents:<ul><li>Updated CV</li><li>Emirates ID copy</li><li>Visa copy</li></ul>You may also WhatsApp your CV and documents to: +971 4 269 4990Experience Requirements:<ul><li>Tele-Sales: Minimum 2 years (Required)</li><li>Customer Service: Minimum 2 years (Required)</li></ul>Ready to be the voice of our trusted domestic services? Join a team that values communication, service, and customer satisfaction!Job Type: Full-timePay: AED4,000.00 - AED6,000.00 per monthExperience:<ul><li>Tele sales: 2 years (Required)</li><li>Customer Service: 2 years (Required)</li><li>BPO/Call centre: 2 years (Required)</li></ul>

Customer Service with Tele sales / BPO exp - Tagalog Speaker

CREDITCARE CREDIT MANAGEMENT LLC

We need only customer service girls Tagalog language Speaking As a Debt Management Executive with Experience Communications, you'll be responsible for reaching out to customers over the phone and helping them with their debt management needs. You'll use your excellent communication skills to explain our services, assist with debt restructuring, and guide customers towards finding the best solutions for their financial situations. It's a rewarding role where you get to make a positive impact on people's lives! A telesales is a company representative that contacts the existing or potential prospects with the intention of closing a sale. Given the nature of their job, they ought to have excellent communication skills and the ability to inform and pursue the potential prospect.Requirements -&middot; Proven experience as telesales representative or other sales&middot; Proven track record of successfully meeting sales quota preferably over the phone&middot; Ability to learn about products and services and describe/explain them to prospects&middot; Excellent knowledge of English&middot; Excellent communication and interpersonal skills&middot; Cool-tempered and able to handle rejection&middot; Outstanding negotiation skills with the ability to resolve issues and address complaints&middot; Excellent phone and presentation skillsJob Role:&middot; Contacting potential or existing customers to inform them about the product or service.&middot; Closing sales deals over the phone and maintaining good customer relationships.&middot; Gathering data &amp; generating leads.&middot; Capable of achieving the monthly target.&middot; Willing to go the &ldquo;extra mile&rdquo; to meet sales quota and facilitate future sales.&middot; Keeping records of calls and sales and noting helpful information.&middot; Manifesting excellent communication and presentation skills.&middot; Exhibiting confidence in presenting the products over the phone and maintaining customer relationships&middot; Addressing the queries about the services of the company and tactfully resolving the same.Kindly note : Only candidates who fit the criteria above &amp; hold similar experience will be contacted.Job Types: Full-time, Permanent, FresherPay: Up to AED3,000.00 per monthJob Types: Full-time, Permanent, FresherPay: AED3,000.00 - AED3,500.00 per month

Female Tagalog language speaking for Customer Service Sales

Driven Properties

<div>
 About GovConnect:
 
 
 GovConnect is your one-stop partner for all government-related business services in the UAE. From setting up your company in a free zone or mainland, to handling corporate tax registration, visas, PRO services, and business relocatio. We simplify the process so you can focus on growth. We proudly serve entrepreneurs, SMEs, and corporates with expert guidance and full-service execution.
 
 
 Role Overview:
 
 
 We are seeking a motivated and professional
 
 Arabic Speaking Customer Service Representative
 
 to be the first point of contact for our potential clients. This role focuses on making outbound calls, engaging with prospects, introducing GovConnect's services, and identifying qualified leads to be handed over to the Manager for closing.
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Make outbound cold calls to potential clients (entrepreneurs, SMEs, corporates)
 </li>
 <li>
 Introduce GovConnect's services and explain the value we bring
 </li>
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 Qualify leads by understanding client needs, business stage, and requirements
 </li>
 <li>
 Schedule appointments and forward warm leads to the Manager for deal closure
 </li>
 <li>
 Maintain accurate records of leads, calls, and conversations in the CRM system
 </li>
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 Provide excellent customer service, ensuring every prospect has a professional first impression of GovConnect
 </li>
 <li>
 Support the team with occasional follow-ups on client documentation or inquiries
 </li>
 <li>
 Participate in social media videos and campaigns to generate leads and build brand awareness
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 Fluent in Arabic and English (both written and spoken)
 </li>
 <li>
 Previous experience in telesales, customer service, or lead generation (preferably in business setup, real estate, or related industries in the UAE)
 </li>
 <li>
 Strong communication and persuasion skills; confident in cold calling
 </li>
 <li>
 Target-driven and motivated to support the team in meeting sales goals
 </li>
 <li>
 Well-organized, proactive, and able to manage multiple leads simultaneously
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 What We Offer:
 
 
 <ul>
 <li>
 Competitive salary + performance incentives
 </li>
 <li>
 Training and development on UAE business setup and government services
 </li>
 <li>
 Career growth opportunities within GovConnect and the wider Driven Group
 </li>
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 A dynamic and supportive work environment
 </li>
 </ul>
</div>

Customer Service Representative - Arabic Speaker

FRIENDS VACATION HOMES RENTAL LLC

We are seeking a dynamic and customer-focused French Customer Service Assistant to join our growing car rental team. The ideal candidate will be responsible for assisting customers with their rental needs, ensuring excellent service delivery, and contributing to the overall customer experience. Fluency in French, Arabic, and English is essential to effectively communicate with our diverse clientele.Key Responsibilities:<ul><li>Greet and assist customers with vehicle rentals, providing information about available options, prices, and services.</li><li>Handle customer inquiries, concerns, and complaints in a courteous, professional, and timely manner.</li><li>Process rental transactions, including reservation bookings, rental agreements, and returns.</li><li>Ensure accurate documentation and proper completion of rental agreements.</li><li>Maintain knowledge of the company's rental fleet, policies, and promotions to provide informed recommendations.</li><li>Assist customers with vehicle inspections and ensure the proper condition of rental vehicles.</li><li>Resolve customer issues, handling difficult situations with patience and diplomacy.</li><li>Work collaboratively with team members to meet customer satisfaction targets and operational goals.</li><li>Assist with general office duties as needed, such as maintaining rental records and inventory.</li></ul>Required Skills and Qualifications:<ul><li>Excellent communication skills in French, Arabic, and English (both spoken and written).</li><li>Strong sales and customer service skills with a friendly, approachable demeanor.</li><li>Ability to handle high-pressure situations and maintain patience when dealing with challenging customers.</li><li>Proven problem-solving skills and a proactive attitude toward addressing customer needs.</li><li>Prior experience in customer service or sales, preferably within the car rental or hospitality industry.</li><li>Attention to detail and organizational skills.</li><li>Ability to work flexible hours, including weekends and holidays if required.</li></ul>What We Offer:<ul><li>Salary AED 2500 + Comissions</li><li>Opportunity for career growth and development within a dynamic company.</li><li>A friendly and supportive work environment.</li></ul>Job Type: Full-timePay: Up to AED3,000.00 per monthLanguage:<ul><li>French (Required)</li><li>Arabic (Required)</li><li>English (Required)</li></ul>

French Speaking Customer Service Representative

Trenix Technology LLC

Job Overview:We are looking for the Customer Care Executive (Spanish Speaker) will be responsible for providing excellent customer service and support to our clients or bloggers. This role involves handling customer or blogger inquiries, resolving issues, and ensuring customer or blogger satisfaction. The ideal candidate will possess strong communication skills, a customer or blogger-oriented attitude, and the ability to work in a fast-paced environment.Responsibilities&middot; Respond to customer or blogger inquiries via phone, email, or chat in a professional and timely manner.&middot; Resolve customer or blogger issues and complaints effectively and efficiently.&middot; Provide accurate information about products and services to customers or bloggers.&middot; Maintain customer or blogger records and update account information as necessary.&middot; Escalate complex customer or blogger issues to higher management when necessary.&middot; Achieve and maintain a high level of customer or blogger satisfaction.&middot; Participate in training sessions to improve product knowledge and customer service skills.&middot; Adhere to company policies and procedures while interacting with customers or bloggers.Job Types: Full-time, PermanentPay: AED5,000.00 - AED6,000.00 per monthAbility to commute/relocate:<ul><li>Dubai: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>Are you currently in Dubai? If yes, do you have a UAE Pass ID? </li></ul>Education:<ul><li>Diploma (Required)</li></ul>Experience:<ul><li>3years: 1 year (Required)</li></ul>Language:<ul><li>English &amp; Spanish (Required)</li></ul>Location:<ul><li>Dubai (Required)</li></ul>

Customer Care Executive (Spanish Speaker)

RTC-1 Employment Services

The Role
 Position Title: Customer Service Representative Employment Type: Full Time Salary: up to 5,000 AED all-inclusive depending on experience and qualifications Job Location: Dubai, UAE About the Client: A leading Dubai-based automotive services provider, delivering roadside assistance, car registration, replacement vehicles, logistics, and international driving permits since 2003. Job Description: • Handle inbound and outbound calls professionally, providing excellent customer service. • Respond to customer inquiries, complaints, and requests accurately and in a timely manner. • Maintain accurate records of calls, interactions, and transactions in the CRM system. • Follow standard operating procedures (SOPs) and call scripts while ensuring customer satisfaction.
 
Requirements
 <ul>
<li>High school diploma or equivalent; bachelor’s degree is a plus • At least 2 years relevant experience in call center, customer service, or support role within automotive services, car rentals, or transport/logistics industry • Must have strong communication skills in English; Arabic is a plus • Demonstrates a calm and positive approach while actively listening to customers to effectively address their needs and resolve issues.</li>
</ul>
About the company
 RTC-1 Employment Services is a licensed recruitment firm based in Dubai, UAE. Our team has been in the market since 2004 and we are supporting various industries with their staffing needs across the Middle East and Africa.

Customer Service Representative

Concentrix

<div>
 Job Title:
 
 
 Operations Manager - Contact Center - Real Estate ( Bilingual- English/ Arabic)
 
 
 
 Job Description
 
 
 
 The Operations Manager I is responsible for coaching and supervising a group of Team Leaders. This position is also responsible for ensuring Client Service Level Agreement and financial expectations are achieved.
 
 
 
 Essential Functions/Core Responsibilities
 
 
 
 <ul>
 <li>
 Analyze and maintain all Client Service Level Agreements; implement improvement plans as needed
 </li>
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 Maximize revenue generation to reach long and short term financial projects (i.e. data collection for billable/non-billable hours, forecasting, budgeting, etc.)
 </li>
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 Selecting, training, developing, and managing performance of direct reports and their associates; including planning and assigning work for staff in accordance with the organization&rsquo;s policies and applicable legal requirements
 </li>
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 Manage and review operational reports (Attendance adherence, PFP, Client scorecard, Metrics management reports)
 </li>
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 Create and maximize relationships with client partners
 </li>
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 Provide leadership and guidance to direct reports to ensure consistent administration of company policies and standards; define and implement any corrective actions needed to meet operational performance
 </li>
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 Conduct regular one-on-ones with direct reports to review individual performance, the performance of their team and offer on-going developmental coaching
 </li>
 <li>
 Create a positive work environment through employee engagement; resolve employee relation issues in a professional and timely manner
 </li>
 <li>
 Participate in cross functional meetings to review information received from operational support functions - Training, HR, Quality, WFM, TA.- and partner to define action plans that resolve issues and drive continuous improvement
 </li>
 <li>
 Implement best practices and over-deliver for clients, drive consistent performance, evaluate staffing needs, with input from BD and Client and make adjustments to meet changing requirements
 </li>
 <li>
 Attend business reviews with the client
 </li>
 <li>
 Handle a team of team leaders
 
 
 </li>
 </ul>
 Candidate Profile
 
 
 <ul>
 <li>
 Bachelor Degree in related field with more than 3 years of experience.
 </li>
 <li>
 Call center experience within real estate sector preferred
 </li>
 <li>
 Bilingual English (B2 + level ) and Arabic speaker .
 </li>
 <li>
 Demonstrated ability to analyze and improve work processes; establish a course of action for self and others to accomplish a specific goal
 </li>
 <li>
 Work well under pressure and follow through on items to completion while maintaining professional demeanor
 </li>
 <li>
 Excellent communication skills, both written and verbal. Ability to effectively present information to internal and external associates
 </li>
 <li>
 Demonstrated ability to organize and prioritize projects in a fast-paced and deadline-oriented business environment
 </li>
 <li>
 Demonstrated ability to mentor, coach and provide direction to a team of employees
 </li>
 <li>
 Willingness to work a flexible schedule
 
 
 </li>
 </ul>
 Career Framework Role
 
 
 Manages professional employees and/or supervisors or supervises large, complex technical or business support or production operations team(s). Is accountable for the performance and results of a team within own discipline or function. Receives assignments in the form of objectives and determines how to use resources to meet schedules and goals. Adapts departmental plans and priorities to resolve operational challenges. Decisions are guided by policies, procedures and business plan; receives guidance from senior manager and/or director. Provides technical guidance to employees, colleagues and/or customers. Has accountability for results in terms of costs, strategies and employees.
 
 
 Disclaimer
 
 
 The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
 
 
 Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.
 
 
 Location:
 
 
 ARE Dubai - Property# BCB2 515, Dubai CommerCity
 
 
 Language Requirements:
 
 
 Time Type:
 
 
 
 If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents
 
 
 
 
 R1581852
 
</div>

Operations Manager - Contact Center - Real Estate ( Bilingual- English/ Arabic)

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