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bpo associate (back office data associate)

bpo associate back office data associate

Hazen Technologies Inc.

<div>Job Location: Gulberg, Lahore, Pakistan (Onsite)
Work Schedule: Full-time | 10:00 am 07:00 pm PKT
BPO Data Processing Associate
will be providing exceptional back-end support services to our USA clients. You will be expected to take full ownership of your work, ensuring timely, accurate, and high-quality service delivery. Through continuous learning programs, you will enhance your skills, enabling you to consistently meet client needs, expectations and drive satisfaction. Strong collaboration and learning ability will be a key factor in successfully achieving these goals. 
Key Responsibilities:<ul><li>
Data Entry and Accuracy: Perform high-volume data entry tasks with speed and precision.</li><li>
Planning and Organizing: Develop clear, actionable plans to achieve daily targets while managing resources efficiently.</li><li>
Problem Analysis and Solutions: Identify and analyze client issues, providing practical solutions.</li><li>
Analytical Reporting: Prepare detailed reports using Excel and other MS Office tools, ensuring accuracy.</li><li>
Collaboration and Teamwork: Work closely with internal teams, ensuring open communication and shared responsibility to meet common goals.</li><li>
Client Communication: Provide clear, effective communication via email (Outlook) and MS Teams, addressing client queries and resolving issues promptly.</li><li>
Interpersonal Skills: Foster positive relationships with clients and team members, contributing to a harmonious work environment.</li><li>
Execution Excellence: Ensure high-quality service delivery, focusing on speed, efficiency, and accuracy to meet client expectations.</li><li>
Error Minimization: Implement strategies to reduce mistakes and maintain high data quality, while being regularly monitored for performance.</li><li>
Client Service Excellence: Handle complex client queries, ensuring their resolution within established timeframes.</li><li>
Daily Work Management: Ensure all tasks are completed efficiently, managing deadlines (daily usually) and workloads effectively.
</li><li>Ownership and Initiative: Take responsibility for tasks, proactively identifying issues and working to solve them without the need for constant supervision.</li><li>
Continuous Learning: Demonstrate a commitment to ongoing professional development and quick adaptation to new tools and technologies.</li></ul>
Core Competencies:<ul><li>
Data Entry: Data entry with good speed</li><li>
Planning, Organizing &amp; Execution Excellence: Ability to effectively organize tasks, resources, and timelines for optimal service delivery.</li><li>
Collaboration &amp; Teamwork: Strong teamwork skills to achieve common goals, ensuring smooth collaboration with internal and external stakeholders.</li><li>
Effective Communication: Ability to convey information clearly and professionally through verbal and written communication.</li><li>
Interpersonal Skills: Building positive relationships within the team and with clients.</li><li>
Critical Thinking &amp; Problem Solving: Analyze and evaluate client issues, providing practical, well-reasoned solutions.</li><li>
Ownership &amp; Initiative: Taking accountability for assigned tasks, driving results proactively, and solving problems efficiently.</li></ul>
Education/ Qualifications:<ul><li><ul><li>
14 years degree preferably16 years undergraduate degree completed in any field including business, Commerce, Mass Communication preferably in English Literature</li><li>
Fresh or experience candidates preferably in the BPO industry like Data processing, Call Center, Customer Support role for US clients will be preferred</li><li>
Good English communication skills (written and spoken)</li><li>
Good thought process and critical thinking.</li><li>
Good analytical skills.</li><li>
Good expertise using Microsoft Office (Excel and Outlook)</li><li>
Effectively handle the emails &amp; tickets assigned to you for data entry; maintain both quality and speed for the data entry assignments.</li><li>
Candidate should be responsible and dependable.</li><li>
Good collaboration and teamwork abilities required.</li><li>
Passionate and long -terms plans to work in BPO Career.</li><li>
Candidates currently under study are not eligible for this job.</li></ul></li></ul>
About Hazen Technologies Inc.
Hazen Technologies Inc. started its journey in 2017, headquarter in Parkland, Florida, USA with a vision to bring positive difference in businesses. HazenTech is a digital transformation services company. We help companies evolve &amp; optimize their business processes for the modern and always connected world taking full advantage of cloud technologies. We specialize in business workflows, integrations and business intelligence for healthcare, hospitality and financial industries.
Keeping in view the tremendous growth of HazenTech over the last few years, company opened new offshore office in Lahore, Pakistan in 2020. Office is successfully catering the increased demand of its services in Business Process Outsourcing, Enterprise Application Development, Cloud Enablement, Business Intelligence, and B2B Integration. Spacious, comfortable, and state-of-the-art office is especially designed to help our employees so that they could focus and deliver the best results efficiently and effectively. Our new office is not only aligned with our current and future growth plans but is a result of our employees and customers successes and faiths.
Website: http://www.hazentech.com
Specialties: Digital Transformation, Business Process Optimization, Systems Integration, Business Intelligence, Cloud Enablement, azure, LogicApps, Biztalk Server, SSIS, SSRS, Power BI, and Web Development.</div>

BPO Associate (Back Office Data Associate)

Hazen Technologies Inc

<div>
 
 
 Job Location:
 
 
 
 Gulberg, Lahore, Pakistan (
 
 Onsite)
 
 
 
 
 
 
 Work Schedule:
 
 Full-time | 10
 
 :00 am 07:00 pm PKT
 
 
 
 
 
 BPO Data Processing Associate
 
 
 
 will be providing exceptional back-end support services to our USA clients. You will be expected to take full ownership of your work, ensuring timely, accurate, and high-quality service delivery. Through continuous learning programs, you will enhance your skills, enabling you to consistently meet client needs, expectations and drive satisfaction. Strong collaboration and learning ability will be a key factor in successfully achieving these goals.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Data Entry and Accuracy: Perform high-volume data entry tasks with speed and precision.
 </li>
 <li>
 Planning and Organizing: Develop clear, actionable plans to achieve daily targets while managing resources efficiently.
 </li>
 <li>
 Problem Analysis and Solutions: Identify and analyze client issues, providing practical solutions.
 </li>
 <li>
 Analytical Reporting: Prepare detailed reports using Excel and other MS Office tools, ensuring accuracy.
 </li>
 <li>
 Collaboration and Teamwork: Work closely with internal teams, ensuring open communication and shared responsibility to meet common goals.
 </li>
 <li>
 Client Communication: Provide clear, effective communication via email (Outlook) and MS Teams, addressing client queries and resolving issues promptly.
 </li>
 <li>
 Interpersonal Skills: Foster positive relationships with clients and team members, contributing to a harmonious work environment.
 </li>
 <li>
 Execution Excellence: Ensure high-quality service delivery, focusing on speed, efficiency, and accuracy to meet client expectations.
 </li>
 <li>
 Error Minimization: Implement strategies to reduce mistakes and maintain high data quality, while being regularly monitored for performance.
 </li>
 <li>
 Client Service Excellence: Handle complex client queries, ensuring their resolution within established timeframes.
 </li>
 <li>
 Daily Work Management: Ensure all tasks are completed efficiently, managing deadlines (daily usually) and workloads effectively.
 </li>
 <li>
 Ownership and Initiative: Take responsibility for tasks, proactively identifying issues and working to solve them without the need for constant supervision.
 </li>
 <li>
 Continuous Learning: Demonstrate a commitment to ongoing professional development and quick adaptation to new tools and technologies.
 
 
 
 </li>
 </ul>
 
 Core Competencies:
 
 
 
 <ul>
 <li>
 Data Entry: Data entry with good speed
 </li>
 <li>
 Planning, Organizing &amp; Execution Excellence: Ability to effectively organize tasks, resources, and timelines for optimal service delivery.
 </li>
 <li>
 Collaboration &amp; Teamwork: Strong teamwork skills to achieve common goals, ensuring smooth collaboration with internal and external stakeholders.
 </li>
 <li>
 Effective Communication: Ability to convey information clearly and professionally through verbal and written communication.
 </li>
 <li>
 Interpersonal Skills: Building positive relationships within the team and with clients.
 </li>
 <li>
 Critical Thinking &amp; Problem Solving: Analyze and evaluate client issues, providing practical, well-reasoned solutions.
 </li>
 <li>
 Ownership &amp; Initiative: Taking accountability for assigned tasks, driving results proactively, and solving problems efficiently.
 
 
 
 </li>
 </ul>
 
 Education/ Qualifications:
 
 
 
 <ul>
 <li>
 14 years degree preferably16 years undergraduate degree completed in any field including business, Commerce, Mass Communication preferably in English Literature
 </li>
 <li>
 Fresh or experience candidates preferably in the BPO industry like Data processing, Call Center, Customer Support role for US clients will be preferred
 </li>
 <li>
 Good English communication skills (written and spoken)
 </li>
 <li>
 Good thought process and critical thinking.
 </li>
 <li>
 Good analytical skills.
 </li>
 <li>
 Good expertise using Microsoft Office (Excel and Outlook)
 </li>
 <li>
 Effectively handle the emails &amp; tickets assigned to you for data entry; maintain both quality and speed for the data entry assignments.
 </li>
 <li>
 Candidate should be responsible and dependable.
 </li>
 <li>
 Good collaboration and teamwork abilities required.
 </li>
 <li>
 Passionate and long -terms plans to work in BPO Career.
 </li>
 <li>
 Candidates currently under study are not eligible for this job.
 
 
 
 </li>
 </ul>
 
 About Hazen Technologies Inc.
 
 
 
 Hazen Technologies Inc. started its journey in 2017, headquarter in Parkland, Florida, USA with a vision to bring positive difference in businesses. HazenTech is a digital transformation services company. We help companies evolve &amp; optimize their business processes for the modern and always connected world taking full advantage of cloud technologies. We specialize in business workflows, integrations and business intelligence for healthcare, hospitality and financial industries.
 
 
 Keeping in view the tremendous growth of HazenTech over the last few years, company opened new offshore office in Lahore, Pakistan in 2020. Office is successfully catering the increased demand of its services in Business Process Outsourcing, Enterprise Application Development, Cloud Enablement, Business Intelligence, and B2B Integration. Spacious, comfortable, and state-of-the-art office is especially designed to help our employees so that they could focus and deliver the best results efficiently and effectively. Our new office is not only aligned with our current and future growth plans but is a result of our employees and customers successes and faiths.
 
 
 
 Website:
 
 http://www.hazentech.com
 
 
 
 Specialties:
 
 Digital Transformation, Business Process Optimization, Systems Integration, Business Intelligence, Cloud Enablement, azure, LogicApps, Biztalk Server, SSIS, SSRS, Power BI, and Web Development.
</div>

Nopex Services

Job Title: Lead Generation Associate Location: Peco Road, Lahore (Onsite) Working Hours: 6 PM to 3 AM (Night Shift) Business Focus: Pre-Construction &amp; Drafting Services (USA)Job Summary: We are seeking a Lead Generation Associate to support our US sales operations by reaching out to potential customers and identifying new business opportunities. This role requires someone who is confident on the phone and enjoys working in a fast-paced environment.Main Duties:<ul><li>Initiate outbound calls to warm and cold prospects</li><li>Explain services and assess customer needs</li><li>Qualify leads before transferring to senior closers</li><li>Keep CRM updated with every interaction</li><li>Meet monthly lead generation quotas</li></ul>Candidate Profile:<ul><li>Good English communication and listening skills</li><li>Previous cold calling or BPO experience preferred</li><li>Ability to learn quickly and follow instructions</li><li>Driven, confident, and motivated to achieve sales goals</li></ul>Salary Package: Fixed salary + Performance commissions Send CV to: hr@nopexservices.comJob Type: Full-timePay: Rs40,000.00 - Rs60,000.00 per monthWork Location: In person

Lead Generation Associate

<div>
 
 Company Overview:
 
 
 
 Hazen Technologies is a leading technology and BPO company having offices in USA and Pakistan. Today we stand as a premier driver of innovation, offering transformative IT solutions, managed services (back-office support), and creative &amp; digital marketing services tailored for a range of industries. Our core focus is on providing seamless solutions that add real value for our customers.
 
 
 
 Job Location
 
 : Gulberg Lahore Pakistan.
 
 
 
 Job Conditions:
 
 Onsite, full time, 02:00 pm to 11:00 pm PKT
 
 
 
 Report to:
 
 Chief Software Architect
 
 
 
 Role and Responsibilities:
 
 
 
 Associate Software Architect will be working in a team lead role and collaborating across functions of Software Development Team, will get an opportunity to work in a wide array of tech stacks and software projects.
 
 
 Mainly assisting in providing architecture and development solutions and ensure the delivery of high-quality, robust, and scalable solutions.
 
 
 <ul>
 <li>
 He will be assisting in all the designs technology architecture to align with enterprise standards, processes, procedures, and targets.
 </li>
 <li>
 Work with the development team to translate the software architecture into design
 </li>
 <li>
 Work closely with scrum master, development, quality assurance, and DevOps teams
 </li>
 <li>
 Actively doing software development &amp; rest processes
 </li>
 <li>
 Partner with others inside and outside the engineering organization to gather all requirements to formulate the appropriate architecture required to provide system functionality, deciding when to advocate, and when to compromise, to arrive at a mutually acceptable solution
 </li>
 <li>
 Assist in setting up standards, reference architectures, Technology selection
 </li>
 <li>
 Assist to define technology architecture principles to provide guidance to the technology architecture.
 </li>
 <li>
 Build early prototypes and validate them for technical design and performance
 </li>
 <li>
 Understand the long-term business objectives and suggest technical strategies to meet those objectives by introducing innovation through technology
 </li>
 <li>
 Be responsive and decisive on adjusting our product architecture as customer requirements, market conditions and technologies evolve
 </li>
 <li>
 Research and identify current and future technology services and industry standards and technology architecture viewpoints to address stakeholders' concerns.
 </li>
 <li>
 Select and use tools and repositories to collect and manage architecture information and artefacts.
 </li>
 <li>
 Training and supervising the junior software developers in architect and development solutions
 
 
 
 </li>
 </ul>
 
 Skills and Requirements:
 
 
 
 <ul>
 <li>
 Minimum 5+ years of hands-on experience of software development in highly trafficked websites and or mobile apps.
 </li>
 <li>
 Minimum 2+ years of experience in an Architect Role in large scale software development projects
 </li>
 <li>
 Strong knowledge of designing architectures using best practices Design Pattern and SOLID Principles
 </li>
 <li>
 Strong knowledge and hands-on experience in core languages .Net Core, C#, ReactJs, Angular
 </li>
 <li>
 Experience in Android and iOS Native Mobile Applications and React Native will be preferred
 </li>
 <li>
 Should have strong database design and development skills in Relational DBMS, core Data Stores, SQL
 </li>
 <li>
 Should have experience in integrations (BizTalk, LogicApp, MuleSoft, ADF, or custom middle ware - experience in any one of these will suffice)
 </li>
 <li>
 Strong continuous integration, DevOps, Application Performance Monitoring Knowledge
 </li>
 <li>
 Experienced in Designing and Development Restful Services, Asp.Net &amp; Micro Services Solutions
 </li>
 <li>
 Fluent in cloud orchestration and deployments across Azure otherwise AWS nice to have
 </li>
 <li>
 Experience managing all areas of the tech stack, front-end, back-end, middle-tier and managing monolith to microservices conversions.
 </li>
 <li>
 Knowledge and experience in best-practices engineering processes, methodologies, platforms such as Agile, Service Oriented Architecture, separation of concern, redundancy, and high scalability.
 </li>
 <li>
 Good written and verbal communication, presentation, and listening skills, with the ability to present complex technical information to a variety of technical and non-technical audiences.
 </li>
 <li>
 Exposure to Git Version Control Systems and Azure CICD Pipeline
 </li>
 <li>
 Bachelors or masters degree in computer science or relevant.
 
 </li>
 </ul>
</div>

Associate Software Architect (.Net)

<div>Company Overview:
Hazen Technologies is a leading technology and BPO company having offices in USA and Pakistan. Today we stand as a premier driver of innovation, offering transformative IT solutions, managed services (back-office support), and creative &amp; digital marketing services tailored for a range of industries. Our core focus is on providing seamless solutions that add real value for our customers.
Job Location: Gulberg Lahore Pakistan.
Job Conditions: Onsite, full time, 02:00 pm to 11:00 pm PKT
Report to: Chief Software Architect
Role and Responsibilities:
Associate Software Architect will be working in a team lead role and collaborating across functions of Software Development Team, will get an opportunity to work in a wide array of tech stacks and software projects.
Mainly assisting in providing architecture and development solutions and ensure the delivery of high-quality, robust, and scalable solutions.<ul><li>
He will be assisting in all the designs technology architecture to align with enterprise standards, processes, procedures, and targets.
</li><li>Work with the development team to translate the software architecture into design</li><li>
Work closely with scrum master, development, quality assurance, and DevOps teams</li><li>
Actively doing software development &amp; rest processes</li><li>
Partner with others inside and outside the engineering organization to gather all requirements to formulate the appropriate architecture required to provide system functionality, deciding when to advocate, and when to compromise, to arrive at a mutually acceptable solution</li><li>
Assist in setting up standards, reference architectures, Technology selection</li><li>
Assist to define technology architecture principles to provide guidance to the technology architecture.</li><li>
Build early prototypes and validate them for technical design and performance</li><li>
Understand the long-term business objectives and suggest technical strategies to meet those objectives by introducing innovation through technology</li><li>
Be responsive and decisive on adjusting our product architecture as customer requirements, market conditions and technologies evolve</li><li>
Research and identify current and future technology services and industry standards and technology architecture viewpoints to address stakeholders' concerns.</li><li>
Select and use tools and repositories to collect and manage architecture information and artefacts.</li><li>
Training and supervising the junior software developers in architect and development solutions</li></ul>
Skills and Requirements:<ul><li>
Minimum 5+ years of hands-on experience of software development in highly trafficked websites and or mobile apps.</li><li>
Minimum 2+ years of experience in an Architect Role in large scale software development projects</li><li>
Strong knowledge of designing architectures using best practices Design Pattern and SOLID Principles</li><li>
Strong knowledge and hands-on experience in core languages .Net Core, C#, ReactJs, Angular</li><li>
Experience in Android and iOS Native Mobile Applications and React Native will be preferred</li><li>
Should have strong database design and development skills in Relational DBMS, core Data Stores, SQL</li><li>
Should have experience in integrations (BizTalk, LogicApp, MuleSoft, ADF, or custom middle ware - experience in any one of these will suffice)</li><li>
Strong continuous integration, DevOps, Application Performance Monitoring Knowledge</li><li>
Experienced in Designing and Development Restful Services, Asp.Net &amp; Micro Services Solutions</li><li>
Fluent in cloud orchestration and deployments across Azure otherwise AWS nice to have</li><li>
Experience managing all areas of the tech stack, front-end, back-end, middle-tier and managing monolith to microservices conversions.</li><li>
Knowledge and experience in best-practices engineering processes, methodologies, platforms such as Agile, Service Oriented Architecture, separation of concern, redundancy, and high scalability.</li><li>
Good written and verbal communication, presentation, and listening skills, with the ability to present complex technical information to a variety of technical and non-technical audiences.</li></ul><ul><li>
Exposure to Git Version Control Systems and Azure CICD Pipeline</li><li>
Bachelors or masters degree in computer science or relevant.</li></ul></div>

Associate Software Architect

DYNAMIC SOLUTIONS

Your skills. Your value. Your salary &ndash; You decide!Job Opportunity: Business development SpecialistCompany: Dynamic Solutions-(Media Wolf)Location: Shairsha Road Garden Town, LahoreAbout Us:Dynamic Solutions delivers tailored BPO services across customer support, tech support, telemarketing, and back-office operations. As part of our diverse portfolio, includes Media Wolf TV(USA)&mdash;providing seamless access to global content through one smart, customer-centric platform for our USA customers.Website: https://dynamicsols.com/Website: https://mediawolf.tv/What You&rsquo;ll Do:-Engage with referrals from our current customer network-Build rapport with leads and understand their viewing needs-Present Media Wolf TV&rsquo;s features and benefits clearly-Close deals with a consultative, non-pushy sales approach-Maintain lead data and progress using CRM tools-Collaborate with the customer support team for after-sales follow-upWhat We&rsquo;re Looking For:-Strong interpersonal and client handling skills-Sales experience in BPO or tech industry preferred-Excellent English communication and persuasion abilities-Familiarity with U.S. market culture is a plus-Self-driven, with a results-oriented mindsetWhat We Offer:-Competitive salary (based on experience)-Performance-based incentives-Paid training on Media Wolf TV-9-hour shift (Mon&ndash;Fri)-Prayer room + Namaz breaks-Food &amp; fuel allowance-Onsite gym &amp; entertainment zone-Relaxation areas &amp; birthday celebrations-Festival &amp; annual trip events-Marriage bonus &amp; Umrah reward program-Paid leave &amp; employee recognition-Loan &amp; advance facility-Referral bonuses &amp; internal promotions-A culture where work feels like homeApply: recruiter@dynamicsols.comWhatsApp: 0340-0003008Job Type: Full-timePay: Rs100,000.00 - Rs200,000.00 per monthWork Location: In person

Customer Sales Specialist

Explore 1556+ Bpo associate back office data associate in Lahore this December. Find roles across top companies and apply now to boost your career.

1556 bpo associate back office data associate jobs IN Lahore

BPO Associate (Back Office Data Associate)

BPO Associate (Back Office Data Associate)

Lead Generation Associate

Associate Software Architect (.Net)

Associate Software Architect (.Net)

Associate Software Architect

Customer Sales Specialist