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bpo associate data analyst

Hazen Technologies Inc.

<div>Job Location: Gulberg, Lahore, Pakistan (Onsite)
Work Schedule: Full-time | 10:00 am 07:00 pm PKT
BPO Data Processing Associate
will be providing exceptional back-end support services to our USA clients. You will be expected to take full ownership of your work, ensuring timely, accurate, and high-quality service delivery. Through continuous learning programs, you will enhance your skills, enabling you to consistently meet client needs, expectations and drive satisfaction. Strong collaboration and learning ability will be a key factor in successfully achieving these goals. 
Key Responsibilities:<ul><li>
Data Entry and Accuracy: Perform high-volume data entry tasks with speed and precision.</li><li>
Planning and Organizing: Develop clear, actionable plans to achieve daily targets while managing resources efficiently.</li><li>
Problem Analysis and Solutions: Identify and analyze client issues, providing practical solutions.</li><li>
Analytical Reporting: Prepare detailed reports using Excel and other MS Office tools, ensuring accuracy.</li><li>
Collaboration and Teamwork: Work closely with internal teams, ensuring open communication and shared responsibility to meet common goals.</li><li>
Client Communication: Provide clear, effective communication via email (Outlook) and MS Teams, addressing client queries and resolving issues promptly.</li><li>
Interpersonal Skills: Foster positive relationships with clients and team members, contributing to a harmonious work environment.</li><li>
Execution Excellence: Ensure high-quality service delivery, focusing on speed, efficiency, and accuracy to meet client expectations.</li><li>
Error Minimization: Implement strategies to reduce mistakes and maintain high data quality, while being regularly monitored for performance.</li><li>
Client Service Excellence: Handle complex client queries, ensuring their resolution within established timeframes.</li><li>
Daily Work Management: Ensure all tasks are completed efficiently, managing deadlines (daily usually) and workloads effectively.
</li><li>Ownership and Initiative: Take responsibility for tasks, proactively identifying issues and working to solve them without the need for constant supervision.</li><li>
Continuous Learning: Demonstrate a commitment to ongoing professional development and quick adaptation to new tools and technologies.</li></ul>
Core Competencies:<ul><li>
Data Entry: Data entry with good speed</li><li>
Planning, Organizing &amp; Execution Excellence: Ability to effectively organize tasks, resources, and timelines for optimal service delivery.</li><li>
Collaboration &amp; Teamwork: Strong teamwork skills to achieve common goals, ensuring smooth collaboration with internal and external stakeholders.</li><li>
Effective Communication: Ability to convey information clearly and professionally through verbal and written communication.</li><li>
Interpersonal Skills: Building positive relationships within the team and with clients.</li><li>
Critical Thinking &amp; Problem Solving: Analyze and evaluate client issues, providing practical, well-reasoned solutions.</li><li>
Ownership &amp; Initiative: Taking accountability for assigned tasks, driving results proactively, and solving problems efficiently.</li></ul>
Education/ Qualifications:<ul><li>
14 years degree preferably16 years undergraduate degree completed in any field including business, Commerce, Mass Communication preferably in English Literature)</li><li>
Fresh or experience preferably in the BPO industry like Data processing, Call Center, Customer Support role for US clients will be preferred</li><li>
Good expertise in content writing</li><li>
Good English communication skills (written and spoken)</li><li>
Good expertise using Microsoft Office (Word, Excel and Outlook)</li><li>
Effectively handle the emails &amp; tickets assigned to you for data entry; maintain both quality and speed for the data entry assignments.</li><li>
Candidate should be responsible and dependable.</li><li>
Stay in constant communication with the team lead and other team members to effectively coordinate the work effort.</li><li>
Candidates with long term commitment to stay with our company are required</li><li>
Candidates currently under study are not eligible for this job</li></ul>
About Hazen Technologies Inc.
Hazen Technologies Inc. started its journey in 2017, headquarter in Parkland, Florida, USA with a vision to bring positive difference in businesses. HazenTech is a digital transformation services company. We help companies evolve &amp; optimize their business processes for the modern and always connected world taking full advantage of cloud technologies. We specialize in business workflows, integrations and business intelligence for healthcare, hospitality and financial industries.
Keeping in view the tremendous growth of HazenTech over the last few years, company opened new offshore office in Lahore, Pakistan in 2020. Office is successfully catering the increased demand of its services in Business Process Outsourcing, Enterprise Application Development, Cloud Enablement, Business Intelligence, and B2B Integration. Spacious, comfortable, and state-of-the-art office is especially designed to help our employees so that they could focus and deliver the best results efficiently and effectively. Our new office is not only aligned with our current and future growth plans but is a result of our employees and customers successes and faiths.
Website: http://www.hazentech.com
Specialties: Digital Transformation, Business Process Optimization, Systems Integration, Business Intelligence, Cloud Enablement, azure, LogicApps, Biztalk Server, SSIS, SSRS, Power BI, and Web Development.</div>

BPO Associate (Data Analyst)

Premier NX

<div>
 We are seeking for Research &amp; Support Analyst to join our team. To be successful in this position, you'll be a self-starter, capable of delivering brilliant creative ideas, and show amazing attention to detail. We are looking for an individual with experience in record keeping, timesheet and data entry.
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Carrier company invoices are reviewed in detail.
 </li>
 <li>
 Collect the relevant information, such as BOL number, Pro Numbers, Consignee and consigner and many more.
 </li>
 <li>
 Process them within the client-directed transaction time.
 </li>
 <li>
 Mark them and assign notations as per each job description.
 </li>
 <li>
 Current we are working with over 200+ CASS clients and carriers.
 </li>
 <li>
 Learning the procedures and keeping up to date with fresh product knowledge.
 
 
 
 </li>
 </ul>
 
 Skills &amp; Abilities
 
 
 
 <ul>
 <li>
 Typing: 30-40 WPM
 </li>
 <li>
 Excellent presentation and communication skills regarding technical and non-technical concepts.
 </li>
 <li>
 Excellent employee
 </li>
 <li>
 Strong initiative and self-awareness &ndash; a flexible team player
 </li>
 <li>
 Creative thinker
 </li>
 <li>
 Demonstrated strength in employee communication
 </li>
 <li>
 Program planning and facilitation experience
 </li>
 <li>
 Experience driving engagement, and building and implementing related programs
 
 
 
 </li>
 </ul>
 Requirement
 
 
 <ul>
 <li>
 Minimum graduate from a recognized university.
 </li>
 <li>
 Previous experience in the BPO industry.
 </li>
 <li>
 Minimum of 2+ years of experience with data handling and invoice reading capabilities.
 </li>
 <li>
 Strong computer skills including Excel are required. Must be comfortable using filters, tables in excel.
 </li>
 <li>
 Self-starter and comfortable working in a fast-paced dynamic environment.
 </li>
 <li>
 Strong attention to detail, adaptability, and being very organized.
 </li>
 <li>
 Must have excellent communication, strong interpersonal and problem-solving skills, with the ability to build friendly and collaborative working relationships with clients and colleagues.
 </li>
 <li>
 Must be fluent in English both oral and written
 </li>
 <li>
 Preferable US Clients
 
 
 
 </li>
 </ul>
 What We Offer
 
 
 <ul>
 <li>
 Market Competitive Salary
 </li>
 <li>
 Career Growth
 </li>
 <li>
 Learning &amp; Development
 </li>
 <li>
 Provident Fund
 </li>
 <li>
 EOBI
 </li>
 <li>
 Paid Leaves
 </li>
 <li>
 Life Insurance
 
 
 
 </li>
 </ul>
 
 Location:
 
 NASTP, Lahore
 
 
 
 Timing:
 
 05:30am &ndash; 02:30pm
</div>

Research & Support Analyst

Abacus Outsourcing

Job Title: Assistant Manager Call Center OperationsWorking Hours: Rotational ShiftsAre you a results-driven leader with a passion for operational excellence? Abacus is looking for an experienced and dynamic Assistant Manager Call Center Operations to join our growing team in Lahore. This is an exciting opportunity to take a key role in managing BPO projects, driving team performance, and ensuring outstanding service delivery to our clients.Key Responsibilities:Oversee day-to-day operations of one or more BPO projects (inbound/outbound/customer service/back-office).Monitor team performance to ensure KPIs, SLAs, and quality targets are consistently met.Conduct daily team huddles, coaching sessions, and performance reviews to foster a high-performing culture.Collaborate closely with QA and Training teams to identify skill gaps and deliver targeted improvement plans.Analyze performance data and prepare detailed reports with actionable insights for senior management.Handle client escalations with professionalism and ensure timely resolution.Drive process improvements to enhance operational efficiency and customer satisfaction.Ensure compliance with company policies, regulatory standards, and industry best practices.Support workforce planning including scheduling, resource allocation, and attendance tracking.Qualifications &amp; Requirements:Bachelor's/Master's degree in Business Administration, Management, or a related field.4&ndash;6 years of experience in BPO operations, including 2&ndash;3 years in a supervisory or assistant managerial role.Strong grasp of BPO workflows, KPIs, and quality assurance standards.Excellent leadership, communication, and interpersonal skills.Ability to thrive in a fast-paced, dynamic environment and manage competing priorities.Proficiency in MS Office, CRM systems, and performance monitoring dashboards.Job Type: Full-timePay: Up to Rs200,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>BPO Operations Managing: 2 years (Required)</li></ul>Work Location: In person

Assistant Manager Operation ( International Market)

Cube Discipline

We are seeking an experienced HR Manager with a strong background in the BPO/call center industry to oversee HR operations, employee relations, and talent acquisition. The ideal candidate will ensure alignment between business goals and HR practices while maintaining a high-performance and employee-centric culture.Key Responsibilities:<ul><li>Lead end-to-end HR operations including recruitment, onboarding, payroll, and compliance.</li><li>Manage employee engagement, retention, and grievance handling within BPO teams.</li><li>Oversee workforce planning, shift scheduling, and performance management.</li><li>Ensure adherence to labor laws, company policies, and client HR requirements.</li><li>Partner with department heads to identify training needs and development plans.</li><li>Drive HR analytics, reporting, and continuous process improvement.</li><li>Handle disciplinary actions and promote a positive, inclusive workplace culture.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s or Master&rsquo;s in Human Resources, Business Administration, or related field.</li><li>4&ndash;6 years of HR experience with at least 3+ years in a BPO environment.</li><li>Strong understanding of BPO workforce dynamics, shift operations, and attrition management.</li><li>Excellent communication, leadership, and conflict-resolution skills.</li><li>Hands-on experience with HRMS/HRIS and recruitment platforms.</li></ul>Job Type: Full-timeWork Location: In person

HR Manager (BPO Industry)

DYNAMIC SOLUTIONS

our skills. Your value. Your salary &ndash; You decide!Job Opportunity: Sales SpecialistCompany: Dynamic Solutions-(Media Wolf)Location: Shairsha Road Garden Town, LahoreAbout Us:Dynamic Solutions delivers tailored BPO services across customer support, tech support, telemarketing, and back-office operations. As part of our diverse portfolio, includes Media Wolf TV(USA)&mdash;providing seamless access to global content through one smart, customer-centric platform for our USA customers.Website: https://dynamicsols.com/Website: https://mediawolf.tv/What You&rsquo;ll Do:-Engage with referrals from our current customer network-Build rapport with leads and understand their viewing needs-Present Media Wolf TV&rsquo;s features and benefits clearly-Close deals with a consultative, non-pushy sales approach-Maintain lead data and progress using CRM tools-Collaborate with the customer support team for after-sales follow-upWhat We&rsquo;re Looking For:-Strong interpersonal and client handling skills-Sales experience in BPO or tech industry preferred-Excellent English communication and persuasion abilities-Familiarity with U.S. market culture is a plus-Self-driven, with a results-oriented mindsetWhat We Offer:-Competitive salary (based on experience)-Performance-based incentives-Paid training on Media Wolf TV-9-hour shift (Mon&ndash;Fri)-Prayer room + Namaz breaks-Food &amp; fuel allowance-Onsite gym &amp; entertainment zone-Relaxation areas &amp; birthday celebrations-Festival &amp; annual trip events-Marriage bonus &amp; Umrah reward program-Paid leave &amp; employee recognition-Loan &amp; advance facility-Referral bonuses &amp; internal promotions-A culture where work feels like homeApply: recruiter@dynamicsols.comWhatsApp: 0340-0003008Job Type: Full-timePay: Rs11.00 - Rs22.00 per monthWork Location: In person

Sales Representative

our skills. Your value. Your salary &ndash; You decide!Job Opportunity: Sales SpecialistCompany: Dynamic Solutions-(Media Wolf)Location: Shairsha Road Garden Town, LahoreAbout Us:Dynamic Solutions delivers tailored BPO services across customer support, tech support, telemarketing, and back-office operations. As part of our diverse portfolio, includes Media Wolf TV(USA)&mdash;providing seamless access to global content through one smart, customer-centric platform for our USA customers.Website: https://dynamicsols.com/Website: https://mediawolf.tv/What You&rsquo;ll Do:-Engage with referrals from our current customer network-Build rapport with leads and understand their viewing needs-Present Media Wolf TV&rsquo;s features and benefits clearly-Close deals with a consultative, non-pushy sales approach-Maintain lead data and progress using CRM tools-Collaborate with the customer support team for after-sales follow-upWhat We&rsquo;re Looking For:-Strong interpersonal and client handling skills-Sales experience in BPO or tech industry preferred-Excellent English communication and persuasion abilities-Familiarity with U.S. market culture is a plus-Self-driven, with a results-oriented mindsetWhat We Offer:-Competitive salary (based on experience)-Performance-based incentives-Paid training on Media Wolf TV-9-hour shift (Mon&ndash;Fri)-Prayer room + Namaz breaks-Food &amp; fuel allowance-Onsite gym &amp; entertainment zone-Relaxation areas &amp; birthday celebrations-Festival &amp; annual trip events-Marriage bonus &amp; Umrah reward program-Paid leave &amp; employee recognition-Loan &amp; advance facility-Referral bonuses &amp; internal promotions-A culture where work feels like homeApply: recruiter@dynamicsols.comWhatsApp: 0340-0003008Job Type: Full-timePay: Rs50,000.00 - Rs60,000.00 per monthWork Location: In person

Sales Agent

Naelaesthetics

Tech BPO is a dynamic and innovative company that prides itself on delivering high-quality services. We are seeking a Fresh candidate for HR Internship (Lead to job).Responsibilities:<ul><li>Updating our internal databases with new employee information like contact details and employment forms</li><li>Gathering payroll data like working hours, leaves and bank accounts</li><li>Screening resumes and application forms</li></ul>Requirements:<ul><li>Experience with MS Office</li><li>Organizational skills</li><li>BSc in Human Resources Management or similar field</li></ul>Benefits:<ul><li>Medical/PF/Leaves</li><li>Chance to make a significant contribution to the company's growth</li><li>Collaborative and supportive work environment</li></ul>Job Type: Full-timeWork Location: In personJob Type: Full-timePay: Rs15,000.00 - Rs25,000.00 per monthWork Location: In person

HR Intern

Explore 950+ Bpo associate data analyst in Lahore this November. Find roles across top companies and apply now to boost your career.