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lumiere skin & cosmetic groups

We&rsquo;re Hiring &ndash; Branch Manager|*_ Lumiere Clinics*_Locations Available: Saudi Arabia United Arab Emirates Responsibilities: - Oversee daily clinic operations - Manage team schedules and workflow - Coordinate with doctors during consultations and treatments - Monitor stock and order medical &amp; aesthetic supplies - Ensure compliance with clinic policies and healthcare standards - Handle patient relations and maintain excellent service quality - Prepare simple performance and patient satisfaction reportsRequirements: - Medical background is a must - Experience in dermatology / aesthetic clinics is preferred - Strong communication and leadership skills - Organized and able to handle a busy environment - Passion for skincare and patient care - Previous experience dealing with female patients is a plusTo apply: Send your CV to rana.egypt@lumiereclinic.comJob Type: Full-time

Branch manager

AL ZAABI GROUP

Job Description &ndash; Branch Manager (Trading &ndash; Building Materials)Location: UAE Reports To: General Manager / CEO &amp; Managing DirectorRole ObjectiveThe Branch Manager is responsible for the overall performance, profitability, and operational excellence of the assigned branch within the Trading Division dealing in building materials. The role leads sales growth, customer relationships, inventory control, logistics coordination, team management, and compliance, while ensuring high service levels to contractors, project clients, and retail customers. The Branch Manager acts as the single-point owner of branch P&amp;L, operations, and customer satisfaction.Core ResponsibilitiesBranch Operations &amp; Business Management<ul><li>Manage end-to-end branch operations including sales, warehousing, logistics coordination, and customer service.</li><li>Ensure smooth daily functioning of the branch in line with company policies and operational standards.</li><li>Own branch-level revenue, cost control, and profitability targets.</li><li>Monitor branch expenses, overheads, and working capital to ensure cost efficiency.</li></ul>Sales Growth &amp; Customer Relationship Management<ul><li>Drive sales growth across building materials categories including cement, steel, blocks, tiles, electricals, plumbing, tools, and consumables.</li><li>Develop and maintain strong relationships with contractors, developers, project clients, and walk-in customers.</li><li>Identify new business opportunities.</li><li>Support key account management, pricing negotiations, quotations, and project-based orders.</li><li>Ensure high customer satisfaction through service quality, timely deliveries, and issue resolution.</li></ul>Inventory, Warehouse &amp; Supply Chain Coordination<ul><li>Oversee inventory planning, stock availability, replenishment, and demand forecasting at branch level.</li><li>Ensure accurate stock records, cycle counts, and reconciliation in coordination with finance.</li><li>Minimize stock losses, damages, and slow-moving inventory through effective controls.</li><li>Coordinate with central procurement, suppliers, and logistics teams to ensure uninterrupted supply.</li></ul>Logistics &amp; Delivery Oversight<ul><li>Coordinate delivery schedules, route planning, and vehicle utilization to meet customer SLAs.</li><li>Ensure timely and accurate dispatch of materials to project sites and customers.</li><li>Monitor delivery performance, damages, returns, and customer complaints related to logistics.</li><li>Ensure compliance with UAE transport regulations and internal HSE standards.</li></ul>Team Leadership &amp; People Management<ul><li>Lead, supervise, and develop branch staff including sales executives, storekeepers, drivers, and support staff.</li><li>Set clear targets, performance expectations, and conduct regular reviews.</li><li>Ensure staff discipline, attendance, productivity, and adherence to company policies.</li><li>Support recruitment, onboarding, and training of branch employees in coordination with HR.</li></ul>Financial Control &amp; Compliance<ul><li>Ensure compliance with company financial controls, credit policies, and approval matrices.</li><li>Monitor receivables, credit limits, and collections in coordination with finance.</li><li>Ensure accurate documentation for sales, deliveries, returns, and inventory movements.</li><li>Support internal and external audits by maintaining proper records and controls.</li></ul>Market Intelligence &amp; Reporting<ul><li>Monitor local market trends, competitor pricing, and customer demand patterns.</li><li>Provide regular branch performance reports covering sales, inventory, receivables, and operational KPIs.</li><li>Share market feedback with management to support pricing, assortment, and strategy decisions.</li></ul>Behavioural CompetenciesCommercial Acumen &amp; Business Ownership<ul><li>Strong understanding of trading economics, margins, and customer profitability.</li><li>Takes ownership of branch performance and results.</li></ul>Execution &amp; Operational Discipline<ul><li>Focused on timely execution, accuracy, and service reliability.</li><li>Maintains strong operational controls and processes.</li></ul>Customer-Centric Mindset<ul><li>Builds long-term relationships with contractors and project clients.</li><li>Resolves customer issues proactively and professionally.</li></ul>Leadership &amp; Team Management<ul><li>Leads by example with clear communication and accountability.</li><li>Motivates teams to achieve sales and operational targets.</li></ul>Problem-Solving &amp; Decision-Making<ul><li>Handles operational challenges, stock issues, and customer escalations effectively.</li><li>Makes sound decisions under pressure.</li></ul>Adaptability &amp; Market Awareness<ul><li>Responds quickly to changes in demand, pricing, and competitive activity.</li><li>Understands local UAE market dynamics.</li></ul>Key KPIs (Performance Indicators)Sales &amp; Revenue<ul><li>Branch sales revenue achievement</li><li>Gross margin performance</li><li>Project and contractor sales contribution</li></ul>Operations &amp; Inventory<ul><li>Inventory turnover and stock accuracy</li><li>Reduction in slow-moving and obsolete stock</li><li>Delivery SLA adherence and order fulfilment cycle time</li></ul>Customer &amp; Credit Control<ul><li>Customer satisfaction and repeat business</li><li>Receivables ageing and collection efficiency</li><li>Credit limit compliance</li></ul>People &amp; Compliance<ul><li>Staff productivity and attendance</li><li>Compliance with company policies and HSE standards</li><li>Audit observations and closure rate</li></ul>Required Skills &amp; Experience<ul><li>10&ndash;12 years of experience in trading or building materials distribution within the UAE.</li><li>Proven experience managing branch operations, sales teams, and warehouses.</li><li>Strong understanding of UAE building materials market, contractor ecosystem, and logistics.</li><li>Good commercial, negotiation, and people management skills.</li><li>Proficiency in ERP systems, inventory management, and reporting tools.</li><li>Bachelor&rsquo;s degree in Business, Commerce, Engineering, or related field (preferred).</li></ul>Job Type: Full-timePay: AED8,000.00 - AED12,000.00 per month

Branch Manager-Building Materials Division

First Abu Dhabi Bank (FAB)

<div>
 
 Company Description
 
 
 
 Looking to join the #1 bank in the UAE and one of the most prestigious in the region? We're looking for professionals who are driven, skilled, and ready to take on new challenges. Together, we can achieve our goals, making a lasting impact on both our company and the industry as a whole.
 
 
 Join us and leave your mark on the industry. Let's work together to achieve great things and unlock new possibilities for our employees, customers, and communities.
 
 
 
 Job Description
 
 
 
 
 Core Responsibilities:
 
 
 
 
 Generic Accountability
 
 
 
 <ul>
 <li>
 Actively sell/cross-sell asset and liability products to new and existing customers
 </li>
 <li>
 Prepare, assess and recommend loan product applications and maintenance requests and forward for approval to Consumer Processing Unit
 </li>
 <li>
 Receive and process customer requests (e.g. account opening, NBAD online requests, returned cheque delivery, etc.)
 </li>
 <li>
 Encourage customers to build their balances with the bank in order to migrate to higher customer programs
 </li>
 <li>
 Generate leads for Elite and Elite Gold programs by referring eligible and potential customers to Elite lounges and centers
 </li>
 <li>
 Educate Classic and Advantage customers about automated channels including ATM, call center and NBAD online and promote their migration to these channels
 </li>
 <li>
 Attract new customers to branch through personal relations and existing customer referrals
 </li>
 <li>
 Respond to call center regarding customer inquiries forwarded
 </li>
 <li>
 Meet individual sales targets
 </li>
 <li>
 Participate in and potentially lead daily retail sales team meetings
 </li>
 <li>
 Online &amp; Mobile Banking: - Achieves monthly target to onboard customers to Online/Mobile application by actively encouraging all customers to use alternative channels such as ATM/CDM/Mobile/Online banking to reduce traffic in branch as well as call center calls &amp; carryout online demonstrations and assist with mobile app demo and customer download
 </li>
 <li>
 NPS: - Ensure assigned NPS target is achieved by representing FAB values and following customer obsessed methodology to ensure high level of customer experience at all times with zero customer complaints.
 </li>
 <li>
 Interaction with colleagues/ internal stakeholders and ensure completion of Mandatory trainings
 
 
 </li>
 </ul>
 
 Job Specific Accountabilities
 
 
 
 Agree on personal sales targets with the retails sales manager and the branch manager.
 
 
 
 Key Performance Indicators
 
 
 
 <ul>
 <li>
 Adherence to policies, processes, and procedures both internally and externally
 </li>
 <li>
 Work closely with the ABM to achieve agreed on sales targets
 </li>
 <li>
 Development of new sources of business.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Threshold Qualifications:
 
 
 
 <ul>
 <li>
 High School graduated
 
 
 </li>
 </ul>
 
 Years &amp; Nature Of Experience
 
 
 
 <ul>
 <li>
 2 years&rsquo; relevant experience in banking sector. Familiarity with bank products, customer experience and related policies and procedures
 </li>
 </ul>
</div>

Officer- Customer Service

MTL HUMAN RESOURCES CONSULTANCIES

Job Title: Restaurant ManagerLocation: Al Zeina, Abu Dhabi, UAEEmployment Type: Full-TimeSalary: AED 5,000 &ndash; 7,000 per month (based on experience)hr@meridiantradelinksuae.com0564380047⸻Job DescriptionWe are hiring an experienced and dynamic Restaurant Manager for our Al Zeina branch in Abu Dhabi. The ideal candidate will be responsible for overseeing daily operations, ensuring excellent customer service, managing staff, and driving business performance.⸻Key Duties &amp; Responsibilities* Manage day-to-day restaurant operations efficiently* Ensure high standards of food quality, hygiene, and customer service* Recruit, train, schedule, and supervise restaurant staff* Handle customer feedback and resolve complaints professionally* Monitor inventory, supplies, and vendor coordination* Control costs and improve profitability* Prepare reports on sales, staff performance, and operations* Ensure compliance with UAE health, safety, and labor regulations* Drive team motivation and maintain a positive work environment⸻Requirements* Minimum 5 years of experience as a Restaurant Manager or in a similar leadership role* Strong knowledge of F&amp;B operations* Excellent leadership and communication skills* Ability to manage budgets, staff, and operations effectively* Experience working in the UAE / GCC is preferred* Must be currently in the UAE or willing to relocate to Abu Dhabi⸻What We Offer✔ Competitive salary (AED 5,000 &ndash; 7,000)✔ Professional work environment✔ Career growth opportunities⸻How to Apply:Interested candidates may send their CV to:hr@meridiantradelinksuae.comSubject line: Restaurant Manager &ndash; Al Zeina, Abu DhabiJob Type: Full-timePay: AED5,000.00 - AED7,000.00 per month

Restaurant Manager

<div>
 
 Company Description
 
 
 
 First Abu Dhabi Bank is an inclusive environment where each person values the experiences, perspectives, ideas and beliefs of others. We&rsquo;re in a unique position to learn from all our colleagues, combining international experience with deep cultural knowledge and local expertise. At FAB, you&rsquo;ll have the support of your team and a strong relationship with your line manager, who will trust you with responsibility and recognize your good performance. As we embrace different ways of seeing the world, listening to each other and respecting different viewpoints, we grow stronger &ndash; together.
 
 
 
 Job Description
 
 
 
 Core Responsibilities
 
 
 <ul>
 <li>
 Actively sell/cross-sell asset and liability products to new and existing customers
 </li>
 <li>
 Prepare, assess and recommend loan product applications and maintenance requests and forward for approval to Consumer Processing Unit
 </li>
 <li>
 Receive and process customer requests (e.g. account opening, NBAD online requests, returned cheque delivery, etc.)
 </li>
 <li>
 Encourage customers to build their balances with the bank in order to migrate to higher customer programs
 </li>
 <li>
 Generate leads for Elite and Elite Gold programs by referring eligible and potential customers to Elite lounges and centres
 </li>
 <li>
 Educate Classic and Advantage customers about automated channels including ATM, call centre and NBAD online and promote their migration to these channels
 </li>
 <li>
 Attract new customers to branch through personal relations and existing customer referrals
 </li>
 <li>
 Respond to call center regarding customer inquiries forwarded
 </li>
 <li>
 Meet individual sales targets
 </li>
 <li>
 Participate in and potentially lead daily retail sales team meetings
 </li>
 <li>
 Online &amp; Mobile Banking: - Achieves monthly target to onboard customers to Online/Mobile application by actively encouraging all customers to use alternative channels such as ATM/CDM/Mobile/Online banking to reduce traffic in branch as well as call center calls &amp; carryout online demonstration and assist with mobile app demo and customer download
 </li>
 <li>
 NPS: - Ensure assigned NPS target is achieved by representing FAB values and following customer obsessed methodology to ensure high level of customer experience at all times with zero customer complaints.
 </li>
 <li>
 Interaction with colleagues/ internal stakeholders and ensure completion of Mandatory trainings
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 High School graduated
 </li>
 <li>
 2 years&rsquo; relevant experience in banking sector.
 </li>
 <li>
 Familiarity with bank products, customer experience and related policies and procedures
 </li>
 </ul>
</div>

Customer Service Officer

Biz Team

We are looking for a Professional and Customer-oriented Female CRO to manage client relationships and ensure smooth branch operations. The ideal candidate should be a Graduate with exceptional communication skills in English and Hindi.Key Responsibilities<ul><li>Customer Education: Educate customers on the full range of services offered by the organization.</li><li>Inquiry Management: Address customer inquiries and complaints promptly, guiding them to the correct departments.</li><li>Relationship Building: Build and maintain strong relationships with customers to ensure long-term loyalty.</li><li>Call Management: Manage incoming calls and route them effectively to the appropriate staff members.</li><li>Appointment Scheduling: Schedule and manage appointments for both customers and branch staff.</li><li>Coordination: Coordinate with typists, supervisors, and other staff to ensure timely service delivery.</li><li>CRM Activities: Co-ordinate and conduct CRM (Customer Relationship Management) activities at the branch level.</li><li>Reporting: Prepare daily reports on customer interactions and satisfaction levels.</li><li>Administrative Support: Ensure that brochures, forms, and informational materials are available to customers and support branch staff with clerical duties as needed.</li></ul>Requirements &amp; Qualifications<ul><li>Education: Any University Degree.</li><li>Languages: Must be fluent in English and Hindi. (Arabic knowledge is an added advantage).</li><li>Skills: Excellent interpersonal skills, problem-solving ability, and basic computer knowledge (MS Office).</li><li>Experience: Prior experience in customer service or front-desk roles in the UAE is preferred. Freshers can also apply.</li><li>Personal Attributes: Presentable, professional demeanor, and a proactive attitude.</li><li>Visa Status: Husband Visa Holders Only</li></ul>Job Type: Full-timeLanguage:<ul><li>Hindi and English (Required)</li></ul>

Customer Relations Officer (Female)

Dr Firas Dental & Orthodontic Center

Job Description:Working with a number of Departments and Seniors, the role will provide clerical and administrative support to Departmental Managers and assists in coordinating all aspects of daily operations for both Medical and Support Departments. As an operations coordinator, the job holder should be able to resolve problematic situations efficiently and have excellent communication and organizational skills. The role will play a part of the Business Development of the Dental Center till its full growth. Ultimately, an outstanding operations coordinator should be able to ensure the smooth daily operations of the Dental Center.A. General Services<ul><li>Oversee the day-to-day operations of the facility with the goal of providing high-quality and efficient dental service to patients. This involves assisting with the daily operations for both Medical and Support.</li><li>Be the designated person to act as the bridge between departments and branches of the center.</li><li>Communicate effectively, professionally, and in a timely manner with both internal and external departments, including both main and branch staff members</li><li>Develop and maintain strong professional relationship with team members and Department Heads, including but not limited to HR Director, Finance Director, IT Director, Licensing Officer, Marketing Director, BD Director, Engineering Manager, OT Manager etc.</li><li>Assume responsibility for coordinating with the GA and OT Manager for any necessary dental surgery preparation.</li><li>Take lead with project management by creating assignments, tracking progress, and resolving issues.</li><li>Observing, reviewing and analyzing processes to identify inefficiencies and areas where improvements could be made</li><li>Performing administrative tasks such as emailing designated personnel from different departments to efficiently solve concerns in daily operations.</li><li>Assist the human resources department with employee complaints and work with other relevant departments to address them.</li><li>Preparing and maintaining operations documents and reports.</li><li>Provide administrative support during audits as required and/or assigned.</li></ul>B. Business Development<ul><li>Arrange business meetings with prospective clients (ex: Universities, Schools, Organizations)</li><li>Attend Marketing Events and Campaigns conducted by FDOC or Reem Hospital to represent the Dental Department</li><li>Coordinate with Procurement and Suppliers for Marketing items to be used</li><li>Propose business ideas to improve Brand Reputation and Financial Growth</li></ul>C. Compliance<ul><li>Create process controls to ensure all daily operations are aligned and following the processes, policies and regulations of FDOC and Reem Hospital</li><li>Ensure proper documentation and record management of all Administrative and Medical Department</li><li>Adhere to all applicable rules and regulations of DOH and the center</li><li>Ensure confidentiality of employee and patient&rsquo;s information</li><li>Knowledgeable in DOH Rankin Audits and JCIA Accreditation.</li></ul>Job Type: Full-time

Operations Coordinator

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