business analyst

it business analyst

ai technologies analyst

airline operations control solution - senior business analyst (libadiye office) Jobs in Istanbul

airline operations control solution - senior business analyst (libadiye office)

analyst

business analyst airline domain

Test Yantra Software Solutions Private Limited

Qualifications &amp; Skills:<ul><li>Subject Matter Expert with experience in passenger reservations and ticketing applications.</li><li>4&ndash;6 years of proven experience as a Business Analyst, preferably in the aviation, travel, or transportation industry.</li><li>Strong understanding of airline operations (flight scheduling, reservations, loyalty programs, cargo, digital booking platforms, etc.).</li><li>Proficiency in business analysis tools (JIRA, Confluence, MS Visio, BPMN tools).</li><li>Excellent communication, documentation, and stakeholder management skills.</li><li>Analytical mindset with the ability to break down complex problems and propose practical solutions.</li><li>Experience working in Agile/Scrum environments.</li><li>Fluency in English; Turkish and other languages are an advantage.</li></ul>Job Type: Contract Contract length: 6 monthsPay: 1,200,000.00TRY per month

Business Analyst (Airline domain)

Adroit People

<ul><li>Collaborate with stakeholders across departments (Operations, IT, Finance, Sales, Customer Experience) to gather, analyze, and document business requirements.</li><li>Translate business needs into detailed functional and non-functional requirements for system enhancements, process improvements, and digital solutions.</li><li>Support airline-specific projects such as reservation systems, loyalty programs (Miles&amp;Smiles), cargo operations, flight scheduling, and digital customer journey enhancements.</li><li>Conduct process mapping and gap analysis to identify opportunities for efficiency and automation.</li><li>Work closely with development and QA teams to ensure requirements are clearly understood and accurately implemented.</li><li>Assist in preparing business cases, feasibility studies, and cost-benefit analyses for new initiatives.</li><li>Support User Acceptance Testing (UAT), prepare test cases, and validate solutions against requirements.</li><li>Track project progress, prepare status reports, and highlight risks or issues to stakeholders.</li><li>Ensure solutions comply with airline regulations, safety standards, and customer experience objectives.</li></ul>Qualifications &amp; Skills:<ul><li>Subject Matter Expert with experience in passenger reservations and ticketing applications.</li><li>3&ndash;6 years of proven experience as a Business Analyst, preferably in the aviation, travel, or transportation industry.</li><li>Strong understanding of airline operations (flight scheduling, reservations, loyalty programs, cargo, digital booking platforms, etc.).</li><li>Proficiency in business analysis tools (JIRA, Confluence, MS Visio, BPMN tools).</li><li>Excellent communication, documentation, and stakeholder management skills.</li><li>Analytical mindset with the ability to break down complex problems and propose practical solutions.</li><li>Experience working in Agile/Scrum environments.</li><li>Fluency in English; Turkish and other languages are an advantage.</li></ul>Job Type: Contract

Business analyst

Pegasus Airlines

<div>
 
 
 We are Pegasus Airlines!
 
 
 
 
 
 
 We are Pegasus. We represent the new generation in Turkish aviation. With our motto: Everyone has the right to fly, we inspire our guests to travel with low fares thanks to our business model.
 
 
 As your digital airline, our guest-centric approach offers digital technologies and unique innovations that enhance the travel experience.
 
 
 
 
 
 Today, we operate connecting flights to more than 50 countries across T&uuml;rkiye, Europe, North Africa, the Middle East, Russia, and Central Asia. We have one of the youngest fleets in Turkey, which exceeds 110 aircraft in 2025.
 
 
 
 
 
 Are you ready to embark on your Pegasus career path as our
 
 Business Analyst - CRM
 
 , flight number PC-2025?
 
 
 
 
 
 
 Requirements
 
 
 
 
 
 <ul>
 <li>
 Bachelor's or Master&rsquo;s Degree from a reputable university, preferably in Engineering, Management, Economics, or related departments
 </li>
 <li>
 2+ years of experience as an Analyst/Product Owner
 </li>
 <li>
 Proficient in creating complex technical and functional requirements documentation
 </li>
 <li>
 Experience with tools such as Jira and Confluence is a plus
 </li>
 <li>
 Strong analytical, communication, and vendor management skills
 </li>
 <li>
 General understanding of data structures and basic SQL knowledge
 </li>
 <li>
 Familiarity with Agile methodology, SDLC, and Project Management principles
 </li>
 <li>
 Ability to build and maintain effective relationships and thrive in high-pressure environments
 </li>
 </ul>
 
 
 
 
 
 In this role you will
 
 
 
 
 
 <ul>
 <li>
 Build robust partnerships with various business stakeholders (e.g., Marketing, Customer Support, Pricing, Sales, Operations, and Legal), external partners, and development teams
 </li>
 <li>
 Create and manage product backlog items, prioritizing them in alignment with customer and team needs, as well as product strategy and goals
 </li>
 <li>
 Own the roadmap, quarterly planning, and prioritize third-party integrations within our platform
 </li>
 <li>
 Proactively identify customer experience trends and propose innovative solutions
 </li>
 <li>
 Actively engage in innovative initiatives, particularly focusing on AI-supported CRM processes
 </li>
 <li>
 Responsible for both business and technical analysis of CRM processes
 </li>
 <li>
 Create and manage project documentation, including business requirements and functional design documents, ensuring timely and high-quality project delivery that meets business expectations
 </li>
 <li>
 Managing test scenarios preparation, including defect tracking and reporting, confirming the accuracy and completeness of requirements
 </li>
 <li>
 Manage vendors if the solution requires outsourcing efforts
 </li>
 </ul>
 
 
 
 
 
 What Pegasus Airlines can offer you
 
 
 
 
 
 <ul>
 <li>
 Discounted domestic and international flight tickets that includes first-degree family members, For single candidate can add +1 person, Discounted flight with contracted airlines to destinations where there are no flights
 </li>
 <li>
 Private health insurance
 </li>
 <li>
 Food voucher
 </li>
 <li>
 Remote and flexible working hours on certain days according to working model, allowance for remote working days
 </li>
 <li>
 Fun@Fly Social Activity Clubs (Social clubs such as theatre club, sailing, trekking, running, basketball , volleyball and football teams, e-sports team)
 </li>
 <li>
 Kindergarten opportunity for female employees (Istanbul, Izmir, Antalya)
 </li>
 <li>
 Performance based bonus system
 </li>
 <li>
 Shuttle
 </li>
 </ul>
 
 
 
 
 
 Discover Pegasus Airlines!
 
 
 
 
 
 
 Our Framework for a Sustainable Future prioritises our impact on the environment and society, as well as economic development. We call our route
 
 
 Sustainable Future
 
 
 . By 2050, we aim to eliminate carbon emissions from our operations, and we are working towards this goal. We are proud of a rich governance culture that is developed through a perspective open to continuous improvement and the feedback of our stakeholders. We regularly and transparently share our targets and performance on these issues with the public.Gender equality is at the foundation of our corporate culture. We are one of the pioneering airlines that have signed IATA's voluntary initiative "25by2025" to increase the representation of women in all areas of the aviation industry, including pilot, technician and management ranks. We were the first airline in the world to join the UN Women's Empowerment Principles (WEPs) platform.Listen to every different voice in our quest for a more equal tomorrow for future generations and we call our voice #PegasusHarmony 💛
 
</div>

Business Analyst - CRM - Hybrid

Corendon Airlines

<div>
 
 We are looking for an experienced
 
 Digital Product Owner (Mobile Applications)
 
 to join our
 
 E-Commerce team at Corendon Airlines
 
 in Istanbul. This role will own our mobile application end-to-end, from defining product vision to managing go-live and ensuring continuous improvement of the user experience. The ultimate goal of this position is to increase the share of the mobile app in overall sales.
 
 
 
 
 
 
 Job Description:
 
 
 
 
 
 <ul>
 <li>
 Own the Corendon Airlines mobile application roadmap and manage the entire product lifecycle (from concept to design, development, testing, and go-live);
 </li>
 <li>
 Lead the go-live process of our newly designed application and ensure a smooth transition to production;
 </li>
 <li>
 Act as the key contact point between business stakeholders, product team, and IT, ensuring clear prioritization and sprint planning;
 </li>
 <li>
 Continuously optimize app performance, UX/UI, and conversion rates by collaborating closely with product designers, developers, and marketing teams;
 </li>
 <li>
 Define KPIs, track performance metrics, and use data-driven insights to shape the product strategy;
 </li>
 <li>
 Drive backlog management, user story creation, and user acceptance testing (UAT);
 </li>
 <li>
 Partner with stakeholders across E-Commerce, Marketing, Customer Experience, and Technology to define requirements, ensure alignment, and deliver impactful features;
 </li>
 <li>
 Conduct competitor benchmarking and identify opportunities for innovation in mobile commerce;
 </li>
 <li>
 Coordinate with internal teams and third-party technology partners to deliver high-quality features on time;
 </li>
 <li>
 Ensure timely and accurate release management, including planning A/B tests and rollout strategies.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree in Engineering, Business Administration, or related fields;
 </li>
 <li>
 Minimum
 
 3+ years of experience
 
 as a Product Owner, Product Manager, or System Analyst in a digital, software, or e-commerce company;
 </li>
 <li>
 Proven experience in
 
 mobile application product ownership
 
 , ideally within an airline, travel, or e-commerce environment (
 
 airline app experience is a strong plus
 
 );
 </li>
 <li>
 Strong technical knowledge with the ability to manage IT-related processes such as sprint planning, backlog prioritization, and UAT;
 </li>
 <li>
 Expertise in
 
 digital user experience, mobile app optimization, analytics, and online sales performance tracking;
 
 </li>
 <li>
 Hands-on experience with
 
 Agile methodologies
 
 and tools such as Jira, Confluence, or similar task management platforms;
 </li>
 <li>
 Excellent analytical skills and ability to interpret data into actionable insights;
 </li>
 <li>
 Strong communication skills with an excellent command of written and spoken English;
 </li>
 <li>
 A proactive, hands-on, and problem-solving mindset with strong attention to detail;
 </li>
 <li>
 Creative and innovative approach to digital product development;
 </li>
 <li>
 Flexible and adaptable, with the ability to learn and apply new processes and technologies quickly;
 </li>
 <li>
 Based in Istanbul or willing to relocate, with no travel restrictions.
 </li>
 </ul>
 
 
</div>

Digital Product Owner (Mobile Applications)

Turkish Technology

<div>
 
 
 About the role:
 
 
 
 As a Senior Business Analyst reporting to the Manager of Flight Operations Solutions you will play a key role in the design and evolution of our Airline Operations Control solution family.
 
 
 
 
 
 This solution is mission-critical for airlines: enabling daily flight operations, disruption management, crew and flight assignment, and ensuring on-time performance. You will work closely with business stakeholders and IT teams, conducting gap analysis, designing future-state processes, and ensuring smooth alignment with global industry practices.
 
 
 
 
 
 This role provides a unique opportunity to gain international know-how and contribute to one of the most complex and dynamic domains in aviation &ndash; Operations Control (OCC).
 
 
 
 
 
 
 This position will be
 
 
 
 Industry Awareness:
 
 <ul>
 <li>
 Track industry trends, OCC best practices, and regulatory updates relevant to airline Operations
 </li>
 <li>
 Participate in global aviation forums and working groups to represent Turkish Airlines Technology
 </li>
 <li>
 Benchmark against industry solutions to identify improvement opportunities
 </li>
 </ul>
 
 System Design and Documentation:
 
 <ul>
 <li>
 Design and document target workflows for flight operations and disruption management
 </li>
 <li>
 Prepare clear specifications, user manuals, and module documentation
 </li>
 <li>
 Create diagrams and process maps for better understanding of system flows
 </li>
 </ul>
 
 Business Analysis and Communication:
 
 <ul>
 <li>
 Translate operational challenges and user needs into structured requirements
 </li>
 <li>
 Prepare business analysis reports and present insights to management
 </li>
 <li>
 Act as the bridge between business users (OCC, crew, flight ops) and technical teams
 </li>
 </ul>
 
 Testing and Project Management:
 
 
 &bull; Design and build test cases, run and manage functional tests, and coordinate UAT process
 
 
 &bull; Contribute to project lifecycle processes from from project management to delivery and evaluation.
 
 
 
 
 
 
 What We&rsquo;re Looking For
 
 
 <ul>
 <li>
 5+ years of experience in business analysis preferably within aviation, operations, or large-scale IT projects
 </li>
 <li>
 Strong analytical and problem-solving skills, especially in complex and dynamic environments
 </li>
 <li>
 Hands-on experience with analysis techniques (use case modeling, process analysis, requirement management, stakeholder analysis, risk assessment, etc.)
 </li>
 <li>
 Proficiency in SQL for data querying and analysis
 </li>
 <li>
 Experience in designing and understanding data models
 </li>
 <li>
 Hands-on experience in preparing business and technical reports
 </li>
 <li>
 Experience in airline operations (flight planning, crew management, scheduling, OCC) is a strong advantage
 </li>
 <li>
 Proven track record in transformation or mission-critical system projects
 </li>
 <li>
 Excellent interpersonal, presentation, and communication skills (verbal, written, visual)
 </li>
 <li>
 Knowledge of system integrations and web services
 </li>
 <li>
 Excellent command of English (speaking, listening, reading, writing)
 </li>
 </ul>
 
 
 
 
 
 Position located at:
 
 Libadiye Office
 
 
 
 
 
 
 Who We Are?
 
 
 
 
 
 
 We are the technology leader of the aviation and air cargo industry in Turkey! We are an innovative and successful team that does not fit into the mold, constantly enlarges its target and pushes the standards in global competition...
 
 
 
 
 
 We design and develop technology with the spirit of R&amp;D, where human, engineering and software are the most perfect components. We use trend technologies such as big data, cloud computing, artificial intelligence, fintech, cybersecurity and blockchain which we can compete in the sky. We move forward confidently and successfully with the power of our knowledge and experience into the future.
 
 
 
 
 
 Obviously, We don't dream too much as &ldquo;what will happen in the future?&rdquo;, because we are designing the future from today...
 
 
 
 
 
 We are a strong team of more than 2000 valuable talents that shed their minds in offices equipped with modern technology in Istanbul, Ankara and Izmir. Team play is our favorite system! We focus on the same goal &ndash; winning &ndash; and continue to work together with the motivation to achieve this.
 
 
 
 
 
 If you want to have your name in the success story of a globalizing company, we look forward to your application to the winners team!
 
 
 
 
 
 
 Benefits Of Working With Us
 
 
 
 
 In addition to having the opportunity to grow and be challenged, and to be part of a life, our people enjoy a range of rewarding benefits:
 
 
 
 
 
 <ul>
 <li>
 Flexible working arrangements, generous personal, parental and cultural leave
 </li>
 <li>
 Competitive remuneration
 </li>
 <li>
 Free and subsidized health and wellbeing services
 </li>
 <li>
 Discounts on a wide range of products and services
 </li>
 <li>
 Career development opportunities
 </li>
 <li>
 A buddy who will guide and accompany you during your onboarding process
 </li>
 <li>
 A great number of online courses and technical trainings that will support your development
 </li>
 <li>
 Personalized development plan for you
 </li>
 <li>
 Using CED &amp; Pass Flight for travelling experience with your family
 </li>
 <li>
 Support payment for childcare
 </li>
 </ul>
 
 
 
 
 
 Be Yourself
 
 
 
 We value the unique backgrounds, experiences and contributions that each person brings to our team and encourage and celebrate diversity.
 
 
 
 
 
 If you would like to get to know more about Turkish Airlines Technology, please follow us on Instagram and LinkedIn;
 
 
 https://www.instagram.com/turkishairlinstechnology/
 
 
 https://www.linkedin.com/company/thyteknoloji/
 
</div>

Airline Operations Control Solution - Senior Business Analyst (Libadiye Office)

<div>Business Analyst (Loans)
Location: Istanbul
 
Work Type: Remote 
Benefits: Private Health Insurance, Meal Allowance
Responsibilities:<ul>
<li>Analyze business requirements related to loan processes and document them</li>
<li>Act as a bridge between business units and software development teams</li>
<li>Analyze the loan lifecycle (approval, disbursement, repayment, collections) and identify opportunities for improvement</li>
<li>Prepare functional analysis documents, test scenarios, and user stories</li>
<li>Play an active role in software development, testing, and go-live phases</li>
<li>Design products and processes in compliance with participation banking principles</li></ul>
Qualifications:<ul>
<li>Bachelors degree in Industrial Engineering, Management Engineering, or related fields</li>
<li>Minimum 5 years of business analysis experience in the banking sector, preferably in participation banking loan processes</li>
<li>In-depth knowledge of workflows, products, and processes in the loans domain</li>
<li>Experience with analysis and documentation tools (Jira, Confluence, Visio, etc.)</li>
<li>Strong communication, analytical thinking, and problem-solving skills</li>
<li>A team player, proactive, and solution-oriented</li>
<li>Preferably familiar with the BOA banking package</li></ul></div>

Business Analyst (Loans)

Amadeus

<div><div><div><div><div><div><div><div>Job Title</div></div></div></div></div></div></div>
QA Engineer -NDC<div>
Amadeus is the leading technology provider to the travel industry and is present in 190+ countries around the world. Our innovative solutions power every part of a traveler&rsquo;s journey, From airlines to search engines, travel agencies to hotels, the world's top travel brands rely on Amadeus to help create exceptional traveler experiences.</div><div><div><div><div>
Istanbul is one of our strategic engineering hub locations, hosting business units from across the Amadeus ecosystem and working with multinational teams from around the world to shape and create the future of travel. 
Summary of the role: 
Within Airline IT Offer Engineering, the Airline Distribution Solutions (ADS) group is driving the solutions for airline to sell and service products through any kind of retailer network: Travel agencies, NDC aggregators... and soon other airlines with Nevio (the new Altea major version). In short, the main commercial entrance to Altea handling &ldquo;everything but airline digital channel!&rdquo;
With two flagship products (NDC &ndash; &ldquo;New Distribution Capability&rdquo; - the industry game changer, driven by IATA), we are giving back to the airline the full control on their sales, all the sales: from individual PNR up to XL complex group booking. This was natively designed in offer-based flow, the core concept of Nevio evolution, the most important airline transformation initiative of the decade.
In this role you'll find a chance to:<ul><li>
Leverage technical and functional expertise to contribute to testing strategies, ensuring alignment with Amadeus' business and quality standards.</li><li>
Participate in specification and architecture reviews, providing feedback on risks and gaps.</li><li>
Define test strategies, plans, and cases (functional and non-functional), ensuring traceability with requirements.</li><li>
Design and execute test cases, validate features, and provide go/no-go decisions based on exit criteria.</li><li>
Maintain and optimize test cases in regression and CI/CD pipelines, addressing flaky tests and adding/removing cases as needed.</li><li>
Assess and implement test automation, contributing to the improvement of frameworks.</li><li>
Manage defects by reporting, investigating, and verifying fixes, ensuring production quality.</li><li>
Report on testing progress and milestones, ensuring clear communication with stakeholders.</li></ul>
About the ideal candidate:<ul><li>
Collaborative and proactive with a strong focus on quality.</li><li>
Technical and functional expertise in testing back-end applications.</li><li>
Experience in designing and executing test cases, both manual and automated.</li><li>
Adaptable and eager to contribute to continuous improvement.</li><li>
Committed to maintaining high-quality standards throughout the development process.</li><li>
Brings unique perspectives and values diversity.</li><li>
Dedicated to fostering an inclusive and supportive work environment.</li></ul><h2 class="jobSectionHeader">
What we can offer you</h2>
 A critical mission and purpose - At Amadeus, you'll power the future of travel with a critical mission and extraordinary purpose.
 A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.
 Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, from on-the-job training to formal activities, and daily interactions.
 A caring environment &ndash; Amadeus fosters a caring environment that supports both professional growth and personal well-being.
 A complete rewards offer - Amadeus provides attractive compensation packages, including salary, bonus, caregiving and health benefits and health benefits.
 A flexible working model - Embrace our flexible working model, enabling you to excel wherever and however you work best.
 A diverse, equitable, and inclusive community &ndash; We are committed to enabling each employee to reach their full potential by fostering a culture of belonging and fair treatment.
 A Reliable Company - Trust and reliability are fundamental to shaping our relationships with customers, partners, and employees.
Application process:
The application process is easy and fast. Create your candidate profile manually or upload your CV/Resum&eacute;.
Are you the one we&rsquo;re looking for? Apply now!
#LI-EMEA</div></div></div></div>
Diversity &amp; Inclusion<div>
Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.</div><div>
Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.</div></div>

QA Engineer -NDC

Explore 801+ Business analyst airline domain in Istanbul this October. Find roles across top companies and apply now to boost your career.