business analyst (figma)- government & publci sector- digital government advisory Jobs in Delhi

business analyst (figma)- government & publci sector- digital government advisory

business analyst (mba)- government & publci sector- digital government advisory Jobs in Delhi

business analyst (mba)- government & publci sector- digital government advisory

business analyst - finance erp Jobs in Delhi

business analyst - finance erp

business analyst- discom

business risk & controls analyst Jobs in Delhi

business risk & controls analyst

business analyst finance erp

Deloitte

<div>
 
 
 Notice Period:
 
 Immediate
 
 
 
 
 
 
 Job Overview
 
 
 
 We are seeking a highly skilled and detail-oriented Business Analyst to join our project team responsible for the replacement of our current Finance ERP system. The ideal candidate will have a strong background in business analysis, with a specific focus on
 
 Order to Cash (O2C)
 
 and experience in ERP implementations or any large global transformation initiatives. This role involves working closely with stakeholders to understand business requirements, translating them into technical specifications, and ensuring the successful deployment of the new ERP system.
 
 
 
 
 
 
 What you will be responsible for
 
 
 
 Leading the business analysis activities for the finance ERP replacement project, you will conduct comprehensive impact assessments, define precise requirements, and ensure the new system is in harmony with the firm's policies, processes, and practices. Working in tandem with Programme, Portfolio, and Project colleagues, your focus will be on facilitating a smooth transition to the new ERP system.
 
 
 
 
 
 
 What you will do
 
 
 
 As a Business Analysis Manager for the Finance Transformation Project, you will be integral to the successful replacement of the firm's Finance ERP system. This project is designed to enhance O2C and financial processes, improve data accuracy, and ensure seamless integration with existing business systems.
 
 
 
 
 
 
 In Terms of Technical Expertise, you will:
 
 
 
 
 Lead Comprehensive Process Mapping Efforts:
 
 
 <ul>
 <li>
 Document all current financial workflows, utilising process mapping tools and techniques to visualise and analyse existing processes. This includes identifying inefficiencies, redundancies, and opportunities for improvement.
 </li>
 </ul>
 
 
 Stakeholder Engagement:
 
 
 <ul>
 <li>
 Conduct workshops and interviews with key stakeholders, including finance, accounting, and IT teams, to gather detailed information on current processes and desired outcomes.
 </li>
 <li>
 Confidently manage and run workshops, ensuring active participation and engagement from all attendees.
 </li>
 </ul>
 
 
 Detailed Documentation:
 
 
 <ul>
 <li>
 Create detailed process maps, flowcharts, and diagrams that accurately represent the current state and proposed future state of financial workflows.
 </li>
 <li>
 Maintain a high level of attention to detail to ensure all aspects of the processes are thoroughly analysed and documented.
 </li>
 </ul>
 
 
 Technical Analysis:
 
 
 <ul>
 <li>
 Perform in-depth technical analysis of current systems and workflows to identify integration points, data flows, and system dependencies.
 </li>
 <li>
 Analyse system capabilities and limitations to determine the most effective configuration and customisation options for the new ERP system.
 </li>
 <li>
 Develop and document technical specifications and requirements, ensuring they align with business objectives and stakeholder needs.
 </li>
 </ul>
 
 
 Business Analysis:
 
 
 <ul>
 <li>
 Conduct thorough business analysis to understand the financial operations and requirements of the organisation.
 </li>
 <li>
 Identify key business drivers and objectives, ensuring they are incorporated into the ERP system design.
 </li>
 <li>
 Translate business requirements into functional specifications, bridging the gap between technical teams and business stakeholders.
 </li>
 <li>
 Ensure all business analysis deliverables are completed on time and meet the quality standards of the organisation.
 </li>
 </ul>
 
 
 
 
 
 Collaboration with ERP Vendors and IT Teams:
 
 
 <ul>
 <li>
 Work closely with ERP vendors to understand the capabilities and limitations of their solutions. Ensure that the selected ERP system aligns with the organisation&rsquo;s business requirements and objectives.
 </li>
 <li>
 Collaborate with IT teams to design and implement solutions that meet business requirements, including system configuration, customisation, and integration with other systems.
 </li>
 <li>
 Facilitate regular meetings and communication between the ERP vendors, IT teams, and business stakeholders to ensure alignment and address any issues or concerns promptly.
 </li>
 </ul>
 
 
 
 
 
 In Terms of Common Capabilities, You Will Have:
 
 
 
 
 
 <ul>
 <li>
 Excellent communication (verbal, written and presentation) skills, with confidence to deliver at all levels.
 </li>
 <li>
 The ability to work effectively in a matrix-managed environment and informally influence and inform stakeholders and others &ndash; exemplifying the firms' Code of Conduct.
 </li>
 <li>
 Experience working on large-scale, complex projects as well as handling day-to-day operational requests.
 </li>
 <li>
 The ability to balance conflicting needs and priorities.
 </li>
 <li>
 Strong and creative problem-solving skills.
 </li>
 <li>
 The ability to work across multiple projects concurrently, ensuring timely and high-quality delivery of tasks.
 </li>
 <li>
 Confidence to identify and highlight improvement opportunities, being both flexible and adaptable.
 </li>
 <li>
 Strategic and organisational awareness and the ability to apply these viewpoints to the detailed or people-focused challenges.
 </li>
 </ul>
 
 
 
 
 
 Your career experience so far
 
 
 
 A relevant Business Analysis or Change certification is desired. You will have experience of working within a global Professional Services organisation, preferably the legal sector. You will have demonstrable knowledge of business analysis principles, methodologies, tools, and approaches, and ideally be familiar with finance ERP systems (e.g., SAP, Elite 3E, Oracle). You will have a good understanding of finance processes (e.g., billing, WIP, accounts payable, accounts receivable). You will have experience of working on global change initiatives and a solid understanding of how to take people and organisations through the change process. You will have strong familiarity with industry-standard business change and project management approaches, tools, and methodologies.
 
 
 
 
 
 
 How we will support you
 
 
 
 From your first day with us, you will have varied opportunities to continuously grow and development your skills and knowledge. From formal training, informal coaching and mentoring through to skills-based and technical training and on the job learning.
 
 
 
 
 
 The Business Analysis framework will be central to the way in which we deliver improvement projects and integrate with both the Change and Project Management functions. The post-holder will be fully supported by GPG colleagues and onboarded using the core frameworks to ensure clarity around optimum ways of working from the outset. You will then assist with onboarding new members of the team (either permanent or transient) using the
 
 
 framework.
 
</div>

Business Analyst - Finance ERP

Tata Consultancy Services

<div>
 
 1.Hiring For
 
 : Finance Transformation Business Consultant (Oracle (or) SAP)
 
 
 
 
 Total Exp : 5 to 12 Years
 
 
 
 
 Location : Mumbai, Pune, Bangalore, Chennai, Hyderabad, Delhi
 
 
 
 
 Skill : Hard core Finance technology implementation specialists in Oracle, SAP, Microsoft, or similar tools.
 
 
 Focus in one or two main finance modules (like AP, AR, GL, etc).
 
 
 
 
 
 <ul>
 <li>
 Overall experience of about 5+ years in Finance system transformation, including implementing ERPs and finance process consulting. Exposure to manufacturing clients a plus.
 </li>
 <li>
 Advise leading global manufacturing clients on ERP selection, implementation along with process assessment, creating road map to achieve finance efficiencies. Ex: SAP, Oracle, Workday, Netsuite etc.
 </li>
 <li>
 Execute breakthrough domain consulting engagements. Support in entire sales cycle &ndash; business development, proposal development, pre-sales etc
 </li>
 <li>
 Develop use cases and guide technical teams for POC / solution development, test case designs, and certify solutions before handing over to customers
 </li>
 <li>
 Contribute to thought leadership papers based on advisory work, study of industry and technology trends, participate in leading industry forums (technology) to represent TCS
 </li>
 <li>
 Experience in Front Office Transformation (Oracle / SAP / Othe ERps) consulting including industry benchmarking, product evaluation, design business architecture, define strategy, and business case.
 </li>
 <li>
 At least 2 full lifecycle implementation experience in the platform. Experience with all finance modules (R2R, P2P, O2C) will be preferred.
 </li>
 <li>
 Exposure to working in various ERP solutions and integrating with other boundary systems such as onestream, hyperion etc.
 </li>
 <li>
 Experience in enabling guided selling process for channel partners and customers
 </li>
 <li>
 Guide technical teams in design and implementation
 </li>
 <li>
 Understand business process (L1-L4), to evaluate and suggest improvements to clients
 </li>
 </ul>
 
 
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Define Front Office transformation roadmap and strategy, product evaluation and solution design for manufacturing clients
 </li>
 <li>
 Lead teams in consulting and implementation projects
 </li>
 <li>
 Identify opportunities through business connects with clients and relationships in TCS ecosystem
 </li>
 <li>
 Lead RFP responses and contribute
 </li>
 <li>
 Good / Excellent communication skills, analytical ability, initiative taking and innovative.
 </li>
 <li>
 Track emerging business models and trends for its applicability in manufacturing.
 </li>
 </ul>
</div>

Finance Transformation Advisory Business Consultant - Mumbai / Pune / Bangalore / Chennai / Hyderabad / Delhi

LifeWall

<div>
 
 Skills:
 
 
 Account Reconciliation, Accounts Receivable, Accounts Payable, Compliance, GST, Month-End Close, Accounting, ZOHO Books,
 
 
 
 Job Title:
 
 Senior Accountant / Finance Manager
 
 
 
 Location:
 
 New Delhi
 
 
 
 Type:
 
 Full-time
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Accounting &amp; Bookkeeping
 </li>
 <li>
 Lead end-to-end accounting operations, including journal entries, reconciliations, ledgers, and MIS.
 </li>
 <li>
 Ensure timely and accurate monthly, quarterly, and annual financial closures.
 </li>
 <li>
 Manage and optimise Zoho Books / Tally / ERP systems.
 </li>
 <li>
 Audit &amp; Compliance
 </li>
 <li>
 Prepare and maintain all statutory data for GST, TDS, Income Tax, and ROC filings.
 </li>
 <li>
 Coordinate statutory, tax, and internal audits with external consultants.
 </li>
 <li>
 Ensure 100% adherence to compliance requirements and regulatory deadlines.
 </li>
 <li>
 Vendor &amp; Client Management
 </li>
 <li>
 Oversee vendor payments, reconciliations, and expense management with transparency.
 </li>
 <li>
 Supervise client billing, invoice generation, receivables tracking, and payment follow-ups.
 </li>
 <li>
 Expense &amp; Payment Processing
 </li>
 <li>
 Authorise and oversee payments for all expenses after thorough verification.
 </li>
 <li>
 Strengthen internal controls and streamline financial processes.
 </li>
 <li>
 Reporting &amp; MIS
 </li>
 <li>
 Prepare MIS, financial statements, and management dashboards.
 </li>
 <li>
 Monitor and report on cash flows, receivables, payables, and financial health.
 </li>
 <li>
 Strategic Finance
 </li>
 <li>
 Prepare budgets, forecasts, and cash flow projections aligned with business goals.
 </li>
 <li>
 Maintain investor-ready financial models, decks, and dashboards.
 </li>
 <li>
 Set up internal financial controls, SOPs, and reporting systems.
 </li>
 <li>
 Track burn rate, working capital, margins, and unit economics to support decision-making.
 </li>
 <li>
 Leadership &amp; Process Improvements
 </li>
 <li>
 Supervise junior accounting staff, ensuring accuracy and growth.
 </li>
 <li>
 Mentor and guide the finance team while building efficient systems.
 </li>
 <li>
 Partner with leadership to drive financial planning and growth initiatives.
 
 
 </li>
 </ul>
 
 Ideal Candidate Profile
 
 
 
 <ul>
 <li>
 Graduate/Post-Graduate in Accounting, Finance, or Commerce (B.Com/M.Com/MBA Finance or equivalent).
 </li>
 <li>
 710 years of experience in accounting, compliance, and finance, with exposure to strategic finance and FP&amp;A.
 </li>
 <li>
 Strong knowledge of GST, TDS, Income Tax, ROC filings, and compliance workflows.
 </li>
 <li>
 Expertise in Zoho Books, Tally, Excel, Google Sheets, and MIS/BI tools.
 </li>
 <li>
 Experience in budgeting, forecasting, financial modelling, and investor reporting.
 </li>
 <li>
 Excellent communication, analytical, and leadership skills.
 </li>
 </ul>
</div>

Accountant

Larsen & Toubro

<div>
 
 Job Description for Dy. MGR/ Asst. Manager - CRM Position
 
 
 
 
 Key purpose of the job:
 
 . To manage and analyse customer interactions and data throughout the customer lifecycle, with the goal of improving business relationships with customers, assisting in customer retention and driving sales growth. Handle customers from post sales stage till handover of the property, collection, documentation or any other paperwork on behalf of the company or the client. Compile information on customers across different channels / points of contact between the customer and the company (website, telephone, live chat, direct mail, marketing materials and social media).
 
 
 
 Key Accountabilities
 
 
 
 <ul>
 <li>
 Up-dation of data in ERP/ SAP (Sales Module).
 </li>
 <li>
 Managing Customer Lifecycle
 </li>
 <li>
 Enhance Customer Experience
 </li>
 <li>
 Follow-up on submittals
 </li>
 <li>
 Collections/ Payment Follow Ups with Customer
 </li>
 <li>
 Drive post sales activity
 </li>
 <li>
 Address and manage escalated customer queries
 </li>
 <li>
 Improving business relationship with Customers &amp; Customer retention
 </li>
 <li>
 Sales &amp; CRM budget, MIS reports, bookings and cancellations.
 
 
 </li>
 </ul>
 
 Strategic
 
 
 
 <ul>
 <li>
 Monitor and maximize customer lifetime value strategies.
 </li>
 <li>
 Plan &amp; Monitor accurate and timely sales documentation - Eg &ndash; Application forms, Allotment Letters, Agreement for Sale / Construction, Demand Notices, Sale Deeds, Tripartite Agreements/NOC for Banks
 
 
 </li>
 </ul>
 
 Operational
 
 
 
 <ul>
 <li>
 To contribute to the overall standardization of data, formats and MIS
 </li>
 <li>
 To conceptualize &amp; identify opportunities to create and implement customer delight
 </li>
 <li>
 Managing site visits and walk -ins during property exhibition.
 </li>
 <li>
 Managing web site and walk in enquiries.
 </li>
 <li>
 Follow up of all walk-in prospects and exhibition prospects and converting them to clients.
 </li>
 <li>
 To give product presentations and arrange site visits for clients and also accompany them to ensure better understanding of the product.
 </li>
 <li>
 Managing customer queries, negotiation with buyers, maintaining customer data and follow up with customers.
 </li>
 <li>
 Monitoring the invoices as per the site progress.
 </li>
 <li>
 Management of receivables, Coordination with accounts for tracking weekly and monthly collections.
 </li>
 <li>
 Completing formalities related to agreement and payment disbursement, Verifying agreements for registration.
 </li>
 <li>
 Tie up with HFIs concerning the new schemes, rate of interest, and follow up for client&rsquo;s loan disbursement.
 </li>
 <li>
 Formulating budgets, MIS reports, bookings and cancellations.
 </li>
 <li>
 Updation of data in ERP/ SAP (Sales Module).
 </li>
 <li>
 Co-ordination with the execution team, facility team for units to be ready for handing over possession.
 </li>
 <li>
 Inspecting of flats before handing over possession.
 </li>
 <li>
 To ensure prompt responsiveness on sales enquires (viz. customer calls, emails, walk-ins and other correspondence) so as to maximize sales conversions
 </li>
 <li>
 To monitor sales collections and ensure regular follow-up &amp; sending demand notices for the same &ndash; to red flag issues
 </li>
 <li>
 To analyze feedback from customers and the trends to sales queries and provide feedback to the Sales and Marketing teams
 </li>
 <li>
 To ensure complete and comprehensive documentation of all customer related records and ensure the database is centrally managed
 </li>
 <li>
 To ensure data entry and detailed filing of all documents received
 </li>
 <li>
 To ensure prompt dispatch of receipts for customer payments/ documents received
 </li>
 <li>
 To lead and implement &lsquo;customer delight&rsquo; initiatives &ndash; e.g. welcome kits for new customers
 </li>
 <li>
 To coordinate with Legal/ Finance/ Engineering teams on customer documentation related issues
 
 
 </li>
 </ul>
 
 Internal &amp; External Interactions
 
 
 
 Internal: Engineering, Legal, Sales and Marketing, Finance, IT departments
 
 
 External: Customers, HFI Team, Bank, Agencies, Consultants
 
 
 
 Education &amp; Experience Requirement
 
 
 
 <ul>
 <li>
 Graduate/ Post Graduate/ MBA with a minimum 5- 10 Years of Experience in real estate Sales/CRM
 </li>
 <li>
 Strong background in customer acquisition, re-engagement and retention strategies.
 </li>
 <li>
 A Confident and articulate communicator capable of inspiring strong collaboration in the organisation
 </li>
 </ul>
</div>

Assistant Manager-CRM

KPMG India

<div>
 
 
 Job Title
 
 : Business Analyst
 
 
 
 Location:
 
 Delhi
 
 
 
 Service Line-
 
 Government &amp; Public Sector
 
 
 
 Sub Service Line-
 
 Digital Government Advisory (DGA)
 
 
 
 
 
 Work Arrangement-
 
 Client Location, on-site
 
 
 
 
 
 
 &gt;&gt;About KPMG
 
 
 
 KPMG is a global network of professional services firms providing Audit, Tax, and Advisory services. We operate in 143 countries and territories and have over 265,000 people working in member firms around the world. At KPMG in India, we are committed to delivering high-quality services that help our clients navigate complex challenges and drive sustainable growth.
 
 
 
 
 
 
 &gt;&gt;About the Digital Government Advisory Team
 
 
 
 KPMG India&rsquo;s
 
 Digital Government Advisory (DGA)
 
 practice helps government bodies modernize public services through technology. It offers strategic consulting, digital architecture, and sector-specific solutions across areas like transport, water, justice, and finance. The team enables large-scale e-Governance, data analytics, and automation to improve efficiency and citizen experience.
 
 
 
 
 
 
 &gt;&gt;About the Role:
 
 
 
 To support in streamlining business processes, gathering and documenting requirements, and ensuring successful delivery of government IT projects through effective stakeholder engagement and technical documentation.
 
 
 
 
 
 
 &gt;&gt;Key Responsibilities:
 
 
 
 
 Business Analysis &amp; Documentation:
 
 
 <ul>
 <li>
 Conduct detailed business analysis and prepare comprehensive
 
 "As-Is" and "To-Be" documentation
 
 .
 </li>
 <li>
 Map current processes, identify gaps, and design improved workflows.
 </li>
 <li>
 Lead
 
 Business Process Reengineering (BPR)
 
 initiatives to enhance operational efficiency.
 </li>
 </ul>
 
 
 
 
 
 Requirement Gathering &amp; Specification:
 
 
 <ul>
 <li>
 Prepare
 
 Functional Requirement Specifications (FRS)
 
 in alignment with stakeholder needs.
 </li>
 <li>
 Collaborate with technical teams and government stakeholders to ensure clarity and completeness of requirements.
 </li>
 </ul>
 
 
 
 
 
 RFP &amp; Bid Management:
 
 
 <ul>
 <li>
 Draft
 
 Request for Proposals (RFPs)
 
 with clear and actionable project requirements.
 </li>
 <li>
 Manage the
 
 bid process
 
 , including vendor evaluation and proposal analysis.
 </li>
 <li>
 Ensure alignment of vendor solutions with project goals and compliance standards.
 </li>
 </ul>
 
 
 
 
 
 &gt;&gt;Required Qualifications &amp; Experience:
 
 
 <ul>
 <li>
 B.E./B.Tech./MCA/M.Tech
 
 with
 
 MBA/PGDM or equivalent from a recognized Institute/University.
 </li>
 <li>
 Minimum
 
 6 years
 
 of experience in large-scale
 
 e-Governance projects
 
 .
 </li>
 <li>
 Relevant experience in
 
 at least 2 Central Government Schemes/Programmes
 
 .
 </li>
 </ul>
 
 
 
 
 
 &gt;&gt;Skills &amp; Competencies:
 
 
 <ul>
 <li>
 Strong analytical and problem-solving skills.
 </li>
 <li>
 Excellent communication and stakeholder management abilities.
 </li>
 <li>
 Proficiency in documentation tools and business analysis frameworks.
 </li>
 <li>
 Familiarity with government procurement processes and e-Governance standards.
 </li>
 </ul>
 
 
 
 
 KPMG India has a policy of providing equal opportunity for all applicants and employees regardless of their color, caste, religion, age, sex/gender, national origin, citizenship, sexual orientation, gender identity or expression, disability, or other legally protected status. As an equal opportunity employer, KPMG is committed to fostering a culture where everyone feels welcomed and is treated fairly. If you have any reasonable accessibility or accommodation requirement that will make you more comfortable during the assessment and recruitment process, please let us know and our Talent Acquisition colleague will connect with you.
 
</div>

Business Analyst (MBA)- Government & Publci Sector- Digital Government Advisory

CHANEL

<div>
 
 
 CHANEL is a world leader in creating, manufacturing and distributing luxury products, including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery, and Watches. Founded by Gabrielle CHANEL in 1910, the House remains dedicated to quality craftsmanship and offering high-end creations. At present, CHANEL employs more than 32,000 people worldwide.
 
 
 
 
 
 
 
 As an independent company, its core values are grounded in:
 
 
 <ul>
 <li>
 
 Exceptional creation and client experience
 
 </li>
 <li>
 
 Nurturing human potential
 
 </li>
 <li>
 
 Having a positive impact &ndash; on people, the environment, and communities around the world.
 
 </li>
 </ul>
 
 
 
 
 
 As part of this, the House promotes arts, culture, and creativity, while investing significantly in key areas including research &amp; development, sustainability, and innovation.
 
 
 
 
 
 
 
 ECOMMERCE MANAGER
 
 
 
 
 
 
 
 We&rsquo;re looking for an experienced, hands-on Ecommerce Manager to own end-to-end performance of our direct site (chanel.com) and strategic e-retail partnerships. You will combine commercial accountability, product/UX ownership, partner relationship management, and operations excellence to grow revenue, protect the brand, and deliver a best-in-class client experience.
 
 
 
 
 
 
 Your main responsibilities are:
 
 
 
 
 
 
 
 Business &amp; Commercial
 
 
 
 
 
 <ul>
 <li>
 
 Own the P&amp;L and growth plan for chanel.com and e-retail partner channels.
 
 </li>
 <li>
 
 Develop and execute go-to-market and seasonal strategies (assortment, campaign launches).
 
 </li>
 <li>
 
 Track and report weekly/monthly performance vs. targets; identify levers to improve conversion, AOV and margin.
 
 </li>
 </ul>
 
 
 
 
 
 
 Partner &amp; Stakeholder management
 
 
 
 
 
 <ul>
 <li>
 
 Lead relationships with e-retail partners, negotiating commercial terms, assortment, and marketing support.
 
 </li>
 <li>
 
 Coordinate internal stakeholders: merchandising, brand, legal, finance, supply chain, CRM &amp; client care, media, marketing and IT.
 
 </li>
 <li>
 
 Manage internal teams, internal partners &amp; agencies (creative, paid media, platform support), ensuring alignment to brand standards and KPIs.
 
 </li>
 </ul>
 
 
 
 
 
 
 Product &amp; Website Operations
 
 
 
 
 
 <ul>
 <li>
 
 Act as product owner for chanel.com: define roadmap, prioritize features, manage backlog, and drive releases with regional and global teams.
 
 </li>
 <li>
 
 Oversee site merchandising, PDP quality, content governance, imagery, and site search relevance.
 
 </li>
 <li>
 
 Ensure flawless client journeys (checkout, payments, PDP &rarr; cart &rarr; post-purchase) and localized experiences where relevant.
 
 </li>
 </ul>
 
 
 
 
 
 
 Fulfilment &amp; Operations
 
 
 
 
 
 <ul>
 <li>
 
 Own end-to-end operations for online orders: inventory accuracy &amp; allocation, OMS/ERP integration, pick/pack SLA, delivery &amp; returns performance.
 
 </li>
 <li>
 
 Reduce friction points: stockouts, cancellations, delivery delays and high return triggers.
 
 </li>
 <li>
 
 Work with supply chain and finance to optimize inventory, markdowns and sell-through.
 
 </li>
 </ul>
 
 
 
 
 
 
 Data, Analytics &amp; Customer
 
 
 
 
 
 <ul>
 <li>
 
 Use analytics to diagnose performance (conversion funnels, cohort analysis, CAC vs LTV).
 
 </li>
 <li>
 
 Build and present performance insights and recommended actions to senior leadership.
 
 </li>
 <li>
 
 Collaborate with CRM and CX teams to drive retention, repeat purchase and post-purchase NPS.
 
 </li>
 </ul>
 
 
 
 
 
 
 Brand &amp; Compliance
 
 
 
 
 
 <ul>
 <li>
 
 Ensure all digital and partner activity reflects brand positioning, legal/compliance and regional regulatory requirements.
 
 </li>
 <li>
 
 Safeguard brand integrity across partner listings and marketing.
 
 </li>
 </ul>
 
 
 
 
 
 WHAT YOU WILL BRING
 
 
 
 
 
 
 
 
 Required
 
 
 
 
 
 <ul>
 <li>
 
 5&ndash;10+ years in ecommerce, digital commerce or online category management &mdash; with ownership of a brand site and marketplace/partner relationships. Luxury/beauty/CPG preferred.
 
 </li>
 <li>
 
 Proven P&amp;L and commercial ownership experience.
 
 </li>
 <li>
 
 Strong product management chops: roadmap, user stories, release cadence, and cross-functional delivery.
 
 </li>
 <li>
 
 Hands-on with analytics (Google Analytics/GA4, Excel/Sheets). Comfortable with data, dashboards and making data-driven tradeoffs.
 
 </li>
 <li>
 
 Experience with ecommerce platforms (Salesforce Commerce Cloud, Magento, Shopify Plus or equivalent), OMS/ERP integrations and common marketing/CRM tools.
 
 </li>
 <li>
 
 Excellent stakeholder management and negotiation skills.
 
 </li>
 <li>
 
 Strong project and stakeholder management &mdash; able to run complex cross-functional programs.
 
 </li>
 </ul>
 
 
 
 
 
 
 Nice to have
 
 
 
 
 
 <ul>
 <li>
 
 Experience with marketplaces and e-retailers in the region
 
 </li>
 <li>
 
 SQL or BI tool experience (Looker, Tableau, Power BI).
 
 </li>
 <li>
 
 Knowledge of digital acquisition channels (Paid Search, Social, Programmatic) and affiliate/partner models.
 
 </li>
 </ul>
 
 
 
 
 
 
 Personal attributes
 
 
 
 
 
 <ul>
 <li>
 
 Strategic thinker with a bias for action &mdash; comfortable toggling between high-level strategy and day-to-day execution.
 
 </li>
 <li>
 
 Meticulous about quality and brand presentation.
 
 </li>
 <li>
 
 Collaborative leader: can influence senior stakeholders and lead dispersed teams.
 
 </li>
 <li>
 
 Customer obsessed, with strong problem-solving instincts.
 
 </li>
 </ul>
 
 
 
 
 
 
 Practical details
 
 
 
 
 
 <ul>
 <li>
 
 Travel required to partner meetings, warehouse visits, retail POS as needed.
 
 </li>
 <li>
 
 This role will liaise closely with regional and global teams &mdash; strong communication and cultural sensitivity are essential.
 
 </li>
 </ul>
 
 
 
 
 
 CHANEL is dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit from new opportunities. It offers a unique working environment where people are given time to understand the brand, and the business, and develop their personal motivations. This means everyone can grow, continue to be inspired, and feel included, now and in the future. The company fosters true collaboration and respect for all, grounded in the belief that diversity is essential to the success of the organization and its people.
 
 
 
 
 
 
 
 CHANEL remains committed to rewarding people competitively, as well as offering initiatives such as well-being programs, learning and development opportunities, and parental leave for all parents globally.
 
 
</div>

Ecommerce Manager

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72 business analyst finance erp jobs IN Delhi

Business Analyst - Finance ERP

Finance Transformation Advisory Business Consultant - Mumbai / Pune / Bangalore / Chennai / Hyderabad / Delhi

Accountant

Assistant Manager-CRM

Assistant Manager-CRM

Business Analyst (MBA)- Government & Publci Sector- Digital Government Advisory

Ecommerce Manager