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business analyst – collections Jobs in Abu Dhabi United Arab Emirates

business analyst – collections

business analyst

Gini Talent

<div>
 
 
 Business Analyst
 
 
 
 
 Location:
 
 First 1&ndash;1.5 months on-site in Abu Dhabi, then 100% remote
 
 
 
 Language:
 
 Fluent English required
 
 
 
 
 
 We are looking for an experienced
 
 Business Analyst
 
 to join our team for an international project. The ideal candidate will have a strong analytical background, hands-on experience with next-generation AI systems, and the ability to work effectively in a cross-functional, global environment.
 
 
 
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Analyze business needs, processes, and workflows to define clear and actionable requirements.
 </li>
 <li>
 Collaborate with technical teams to design and optimize solutions within Microservice Architecture frameworks.
 </li>
 <li>
 Work closely with stakeholders to assess business impacts, risks, and dependencies throughout the project lifecycle.
 </li>
 <li>
 Contribute to the development and enhancement of agentic AI systems such as UiPath, including automation and process optimization initiatives.
 </li>
 <li>
 Support the design and implementation of RAG (Retrieval-Augmented Generation) applications and LLM-based solutions.
 </li>
 <li>
 Ensure seamless communication between business and technical teams through well-structured documentation, reporting, and requirement specifications.
 </li>
 <li>
 Participate in workshops, on-site meetings, and remote sessions with international teams.
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree with strong English education; Fluent English is mandatory.
 </li>
 <li>
 Minimum 5 years of Business Analyst experience in complex, large-scale projects.
 </li>
 <li>
 At least 2 months of international living experience; ability to adapt to multicultural environments.
 </li>
 <li>
 Hands-on experience with agentic AI systems (e.g., UiPath).
 </li>
 <li>
 Knowledge of RAG applications, LLMs, and modern AI-driven solutions.
 </li>
 <li>
 Proven expertise in analyzing and supporting projects built on Microservice Architecture.
 </li>
 <li>
 Strong communication, analytical thinking, and problem-solving skills.
 </li>
 </ul>
 
 
 
 
 
 Work Model
 
 
 <ul>
 <li>
 First 1&ndash;1.5 months: On-site in Abu Dhabi.
 </li>
 <li>
 Following period: Fully remote.
 </li>
 </ul>
 
 
 
 
 
 Location
 
 
 <ul>
 <li>
 Initial on-site phase in Abu Dhabi; subsequent work 100% remote.
 </li>
 </ul>
</div>

Business Analyst

Inception

Overview As a Business Analyst, you will be instrumental in ensuring that Inception's AI solutions meet the operational and strategic needs of our clients. This role requires strong analytical skills, client-focused problem-solving abilities, and expertise in understanding and translating client requirements into actionable insights for cross-functional teams. Working closely with customer success and delivery teams, you will support the Director - Customer Success in optimizing solution delivery, enhancing client satisfaction, and improving overall service quality.Inception is the UAE's national-scale enabler in AI Research and Development. Partnering with Microsoft's AI SaaS, we offer domain-specific Agentic AI Orchestrator platform utilizing reasoning agents for precise and cost-effective services. Our focus includes AI incubation, IP creation, applied AI R&D, and AI investment products. By creating models tailored to specific domains and languages, we ensure superior accuracy and efficiency. Collaborating with top universities and industry giants to drive significant advancements in AI technology within the region. Responsibilities Client Requirements Gathering & Analysis<ul><li>Collaborate with clients to understand their business goals, challenges, and requirements, ensuring solutions are aligned with their strategic objectives.</li><li>Conduct in-depth business analysis to translate client needs into technical requirements, workflows, and specifications for development and delivery teams.</li><li>Document and maintain a detailed record of client requirements, use cases, and deliverables, providing clarity and direction throughout the solution lifecycle.</li></ul>Data Analysis & Insights Generation<ul><li>Analyze client and operational data to identify trends, performance gaps, and opportunities for improvement, supporting data-driven decision-making.</li><li>Generate actionable insights from data analysis to recommend enhancements in delivery processes and client engagement practices.</li><li>Develop reports, dashboards, and visualizations to communicate key findings and progress updates to internal stakeholders and clients.</li></ul>Process Improvement & Optimization<ul><li>Identify areas for process improvement within the delivery organization, proposing and implementing changes to enhance efficiency, quality, and client satisfaction.</li><li>Collaborate with cross-functional teams to streamline delivery processes, enabling scalability and consistency in client experiences.</li><li>Support the Director - Customer Success in implementing best practices for project management, documentation, and communication.</li></ul>Cross-functional Collaboration & Stakeholder Management<ul><li>Act as a liaison between client-facing and technical teams, ensuring clear communication and alignment on client requirements and delivery timelines.</li><li>Work closely with product, engineering, and customer success teams to ensure smooth delivery and continuous improvement of solutions.</li><li>Assist in coordinating workshops, training sessions, and regular client meetings, gathering feedback and documenting outcomes for continuous improvement.</li></ul> Qualifications Skills and attributes for success<ul><li>Bachelor's degree in Business, Finance, Computer Science, or a related field; advanced degree or certification in business analysis is a plus.</li><li>3+ years of experience as a business analyst or in a similar role within a delivery-focused or technology-driven environment.</li><li>Strong analytical and problem-solving skills, with a proven track record of translating client requirements into actionable insights.</li><li>Excellent written and verbal communication skills, with the ability to effectively collaborate with both technical and non-technical stakeholders.</li><li>Proficiency in data analysis and visualization tools (e.g., Excel, Tableau, Power BI) and familiarity with project management tools (e.g., Jira, Asana).</li><li>Knowledge of AI, machine learning, or SaaS products is a plus, as well as experience in the financial or technology sectors.</li></ul> What We Look For If you are a performance-driven, inquisitive mind with the agility to adapt to ambiguity, you will fit right in. You should be eager to explore opportunities to build meaningful collaborations with stakeholders and aspire to create unique customer-centric solutions. Bias for action and a passion to conquer new frontiers in the AI space is at the heart of the Inception community. What Working At Inception Offers Culture: An open, diverse and inclusive environment with a global vision that encourages personal growth and focuses on ground-breaking, industry-first innovations.Career: Outstanding learning, development & growth opportunities via structured training programs and innovative, high-tech projects.Work-Life: A hybrid work policy to strike the perfect balance between office and home.Rewards: A competitive remuneration package with a host of perks including healthcare, education support, leave benefits and more.To Apply: If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

<div>
 
 Overview
 
 
 
 As a Business Analyst, you will be instrumental in ensuring that Inception&rsquo;s AI solutions meet the operational and strategic needs of our clients. This role requires strong analytical skills, client-focused problem-solving abilities, and expertise in understanding and translating client requirements into actionable insights for cross-functional teams. Working closely with customer success and delivery teams, you will support the Director - Customer Success in optimizing solution delivery, enhancing client satisfaction, and improving overall service quality.
 
 
 Inception is the UAE&rsquo;s national-scale enabler in AI Research and Development. Partnering with Microsoft's AI SaaS, we offer domain-specific Agentic AI Orchestrator platform utilizing reasoning agents for precise and cost-effective services. Our focus includes AI incubation, IP creation, applied AI R&amp;D, and AI investment products. By creating models tailored to specific domains and languages, we ensure superior accuracy and efficiency. Collaborating with top universities and industry giants to drive significant advancements in AI technology within the region.
 
 
 
 Responsibilities
 
 
 
 
 Client Requirements Gathering &amp; Analysis
 
 
 
 <ul>
 <li>
 Collaborate with clients to understand their business goals, challenges, and requirements, ensuring solutions are aligned with their strategic objectives.
 </li>
 <li>
 Conduct in-depth business analysis to translate client needs into technical requirements, workflows, and specifications for development and delivery teams.
 </li>
 <li>
 Document and maintain a detailed record of client requirements, use cases, and deliverables, providing clarity and direction throughout the solution lifecycle.
 
 
 </li>
 </ul>
 
 Data Analysis &amp; Insights Generation
 
 
 
 <ul>
 <li>
 Analyze client and operational data to identify trends, performance gaps, and opportunities for improvement, supporting data-driven decision-making.
 </li>
 <li>
 Generate actionable insights from data analysis to recommend enhancements in delivery processes and client engagement practices.
 </li>
 <li>
 Develop reports, dashboards, and visualizations to communicate key findings and progress updates to internal stakeholders and clients.
 
 
 </li>
 </ul>
 
 Process Improvement &amp; Optimization
 
 
 
 <ul>
 <li>
 Identify areas for process improvement within the delivery organization, proposing and implementing changes to enhance efficiency, quality, and client satisfaction.
 </li>
 <li>
 Collaborate with cross-functional teams to streamline delivery processes, enabling scalability and consistency in client experiences.
 </li>
 <li>
 Support the Director - Customer Success in implementing best practices for project management, documentation, and communication.
 
 
 </li>
 </ul>
 
 Cross-functional Collaboration &amp; Stakeholder Management
 
 
 
 <ul>
 <li>
 Act as a liaison between client-facing and technical teams, ensuring clear communication and alignment on client requirements and delivery timelines.
 </li>
 <li>
 Work closely with product, engineering, and customer success teams to ensure smooth delivery and continuous improvement of solutions.
 </li>
 <li>
 Assist in coordinating workshops, training sessions, and regular client meetings, gathering feedback and documenting outcomes for continuous improvement.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Skills and attributes for success
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Finance, Computer Science, or a related field; advanced degree or certification in business analysis is a plus.
 </li>
 <li>
 3+ years of experience as a business analyst or in a similar role within a delivery-focused or technology-driven environment.
 </li>
 <li>
 Strong analytical and problem-solving skills, with a proven track record of translating client requirements into actionable insights.
 </li>
 <li>
 Excellent written and verbal communication skills, with the ability to effectively collaborate with both technical and non-technical stakeholders.
 </li>
 <li>
 Proficiency in data analysis and visualization tools (e.g., Excel, Tableau, Power BI) and familiarity with project management tools (e.g., Jira, Asana).
 </li>
 <li>
 Knowledge of AI, machine learning, or SaaS products is a plus, as well as experience in the financial or technology sectors.
 
 
 </li>
 </ul>
 
 What We Look For
 
 
 
 If you are a performance-driven, inquisitive mind with the agility to adapt to ambiguity, you will fit right in. You should be eager to explore opportunities to build meaningful collaborations with stakeholders and aspire to create unique customer-centric solutions. Bias for action and a passion to conquer new frontiers in the AI space is at the heart of the Inception community.
 
 
 
 What Working At Inception Offers
 
 
 
 
 
 Culture:
 
 
 An open, diverse and inclusive environment with a global vision that encourages personal growth and focuses on ground-breaking, industry-first innovations.
 
 
 
 
 Career:
 
 
 Outstanding learning, development &amp; growth opportunities via structured training programs and innovative, high-tech projects.
 
 
 
 
 Work-Life:
 
 
 A hybrid work policy to strike the perfect balance between office and home.
 
 
 
 
 Rewards:
 
 
 A competitive remuneration package with a host of perks including healthcare, education support, leave benefits and more.
 
 
 
 If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.
 
</div>

Astra Tech

<div>
 
 
 
 Role Summary
 
 
 
 
 
 
 
 We are looking for a
 
 Business Analyst &ndash; Collections
 
 to drive data-led insights and strategies across our lending and collections functions. The role will focus on analyzing portfolio performance, identifying trends and risks, and developing actionable recommendations to improve recovery, reduce credit risk, and enhance operational efficiency. You will collaborate with cross-functional teams to translate data into strategy and support the design and optimization of collection processes.
 
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 <ul>
 <li>
 Analyze data across the credit lifecycle to identify trends, risks, and opportunities in collections performance.
 </li>
 <li>
 Develop and maintain dashboards, reports, and KPIs to monitor portfolio health and recovery effectiveness.
 </li>
 <li>
 Partner with stakeholders in Credit, Collections, Risk, and Operations to define business requirements and translate them into actionable insights.
 </li>
 <li>
 Support the design and implementation of collection strategies and delinquency management frameworks.
 </li>
 <li>
 Conduct root cause analyses of portfolio performance issues and recommend corrective measures.
 </li>
 <li>
 Leverage BI and analytics tools (SQL, Power BI, Tableau, etc.) to generate insights and automate reporting.
 </li>
 <li>
 Ensure adherence to internal policies, regulatory guidelines, and industry best practices.
 </li>
 </ul>
 
 
 
 
 
 
 Responsibilities
 
 
 
 
 
 
 <ul>
 <li>
 Proven experience as a
 
 Business Analyst
 
 within lending, credit, or collections functions.
 </li>
 <li>
 Strong understanding of the
 
 credit lifecycle
 
 , loan products, and collection processes.
 </li>
 <li>
 Hands-on expertise with
 
 BI and data analytics tools
 
 such as SQL, Power BI, and Tableau.
 </li>
 <li>
 Excellent analytical, problem-solving, and communication skills.
 </li>
 <li>
 Strong stakeholder management and collaboration abilities.
 </li>
 <li>
 Bachelor&rsquo;s degree in
 
 Business, Finance, Economics, or a related field
 
 .
 </li>
 <li>
 Experience in
 
 fintech, banking, or NBFC
 
 environments preferred.
 </li>
 <li>
 Familiarity with
 
 credit bureau data
 
 and regulatory frameworks is an advantage
 </li>
 </ul>
 
 
</div>

Business Analyst – Collections

DICETEK LLC

<div>Key requirements:<ul><li>
Senior-level Business Analyst</li><li>
Experience working in complex, multi-stakeholder environments (e.g. banking / fintech / large enterprises)
</li><li>Strong verbal and written English communication skills</li><li>
UAE experience is required</li><li>
Experience with EU and/or US companies would be a strong plus AI-related experience is a strong plus</li><li>
Scrum/Agile certification or hands-on experience is expected</li></ul></div>

Business Analyst- Banking & Fintech

Core Code io

<div>
 Business analysts are the drivers of our continued growth and success. With their commitment to innovation, these analysts seek, develop, and help implement strategic initiatives for improved efficiency and productivity. We&rsquo;re currently searching for an experienced business analyst to help guide our organization to the future. From researching progressive systems solutions to evaluating their impacts, the ideal candidate will be a detailed planner, expert communicator, and top-notch analyst. This person should also be wholly committed to the discovery and development of innovative solutions in an ever-changing digital landscape.
 
 
 
 Objectives of this role
 
 
 
 <ul>
 <li>
 Drive awareness of requirements across business units and identify substandard systems processes through evaluation of real-time data
 </li>
 <li>
 Serve as thought leader for technical business processes, developing systems prototypes that promote increased efficiency and productivity on multiple levels
 </li>
 <li>
 Create and implement precise management plans for every project, with attention to transparent communication at all levels
 </li>
 <li>
 Perform, evaluate, and communicate thorough quality assurance at every stage of systems development
 </li>
 <li>
 Determine and develop user requirements for systems in production, to ensure maximum usability
 
 
 
 </li>
 </ul>
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Partner with stakeholders across business units (ex: sales, finance, security, compliance) to develop analyses and documentation in a collaborative way, communicating effectively and efficiently with production, managerial, and executive teams
 </li>
 <li>
 Evaluate, analyze, and communicate systems requirements on a continuing basis, and maintain systems processes, including the delivery of monthly status reports to all appropriate parties
 </li>
 <li>
 Author and update internal and external documentation, and formally initiate and deliver requirements and documentation
 </li>
 <li>
 Conduct daily systems analytics to maximize effectiveness and troubleshoot problems
 </li>
 <li>
 Develop meaningful and lasting relationships with partners for optimized systems integration, and respond to questions and concerns from managers and executives with supporting research and recommendations
 
 
 
 </li>
 </ul>
 
 Required Skills And Qualifications
 
 
 
 <ul>
 <li>
 High proficiency with SQL and database management
 </li>
 <li>
 Proven analytical abilities
 </li>
 <li>
 Experience in generating process documentation and reports
 </li>
 <li>
 Excellent communication skills, with an ability to translate data into actionable insights
 
 
 
 </li>
 </ul>
 
 Preferred Skills And Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree (or equivalent) in information technology or computer science
 </li>
 <li>
 Strong working knowledge of relevant Microsoft applications, including Visio
 </li>
 <li>
 Proven ability to manage projects and user testing
 </li>
 <li>
 Extensive experience with data visualization
 </li>
 <li>
 High proficiency in technical writing
 </li>
 <li>
 By applying to this position, we&rsquo;ll create your Simera Professional Key (SPK) &mdash; a unique key that helps you connect with employers, stand out, and secure the right match.
 </li>
 </ul>
</div>

Business Analyst II (Remote)

Dalil Information Technology | UAE

<div>
 
 
 About the Job
 
 
 
 
 
 
 
 Job Title:
 
 
 
 Lead Information Technology Business Analyst
 
 
 
 
 
 
 Department:
 
 
 
 Innovation and Technology
 
 
 
 
 
 
 Location:
 
 
 
 Abu Dhabi, UAE
 
 
 
 
 
 
 About the Company
 
 
 
 
 
 
 We are a dynamic and fast-growing IT company specialising in cutting-edge technology solutions for businesses of all sizes. As we continue to expand, we are seeking a highly skilled, detail-oriented, and motivated
 
 Lead Information Technology Business Analyst
 
 to join our team.
 
 
 
 Role Summary.
 
 
 
 
 
 
 As a
 
 Lead Information Technology Business Analyst
 
 at [Company Name], a leading AI and IT solutions provider based in the UAE, you will play a pivotal role in bridging the gap between business needs and technology solutions. You will work closely with internal teams, stakeholders, and clients to understand complex business requirements and translate them into actionable IT strategies, ensuring the successful design, implementation, and optimisation of technology solutions.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 <ul>
 <li>
 Collaborate with cross-functional teams to define, validate, and refine product roadmaps aligned with strategic objectives.
 </li>
 <li>
 Translate business goals into clear, actionable requirements, functional specifications, and user stories.
 </li>
 <li>
 Conduct market and competitor analysis to incorporate modern digital trends, automation, and AI-driven capabilities.
 </li>
 <li>
 Identify business and process gaps and recommend technology-enabled improvements using analytics and AI tools.
 </li>
 <li>
 Work closely with government and enterprise stakeholders to capture priorities, pain points, KPIs, and regulatory constraints.
 </li>
 <li>
 Develop wireframes, process models, and business cases using tools such as BPMN, UML, Figma, and Miro.
 </li>
 <li>
 Lead or actively participate in Agile ceremonies, including backlog grooming, sprint planning, and retrospectives.
 </li>
 <li>
 Operate effectively in fast-paced, product-oriented, and transformation-driven environments.
 </li>
 </ul>
 
 
 
 
 
 Skills &amp; Qualifications
 
 
 
 
 
 <ul>
 <li>
 8+ years of experience in business analysis, product management, or digital transformation initiatives.
 </li>
 <li>
 Proven leadership in delivering large-scale digital transformation programs, preferably in government environments.
 </li>
 <li>
 Strong understanding of AI/ML integration within enterprise and government digital platforms.
 </li>
 <li>
 Strong experience in leading teams, managing senior stakeholders, and driving cross-functional alignment to ensure program success, ensuring that all parties are aligned with the digital transformation vision.
 </li>
 <li>
 Excellent communication, strategic planning, and road map ownership skills
 </li>
 </ul>
 
 
 
 
 
 Mandatory Requirements
 
 
 
 
 
 <ul>
 <li>
 
 Native Arabic speaker with full professional fluency in English (written and verbal).
 
 </li>
 <li>
 
 Previous experience working on government projects is mandatory.
 
 </li>
 <li>
 
 Proven involvement in digital transformation initiatives within government entities, including eGovernment, smart services, or national platforms.
 
 </li>
 </ul>
 
 
 
 
 
 Educational Degree Requirements
 
 
 
 
 
 <ul>
 <li>
 Bachelor's in Information Technology, Computer Science, or Business Administration
 </li>
 <li>
 Master&rsquo;s Degree in Business Administration (MBA) or Information Systems
 </li>
 </ul>
 
 
 
 
 
 Relevant Certifications
 
 
 
 
 
 <ul>
 <li>
 Certified Business Analysis Professional (CBAP) or Certification of Competency in Business Analysis (CCBA)
 </li>
 <li>
 Project Management Professional (PMP) or Agile Certified Practitioner
 </li>
 <li>
 Professional certifications such as PMI-PBA and Agile BA.
 </li>
 <li>
 TOGAF for enterprise architecture (especially in larger organisations)
 </li>
 <li>
 For AI-focused companies, familiarity with Data Science or Machine Learning certifications can be a big plus.
 </li>
 </ul>
 
 
 
 
 
 Bonus Skills
 
 
 
 
 
 <ul>
 <li>
 Solid knowledge of Agile/Scrum and SAFe frameworks.
 </li>
 <li>
 Familiarity with tools such as Power BI, Tableau, Notion AI, ChatGPT, Zapier, Make.com.
 </li>
 <li>
 Understanding of AI use cases in process automation, customer experience, decision support, and analytics.
 </li>
 </ul>
 
 
 
 
 
 Application Process
 
 
 
 
 
 
 Interested applicants are invited to
 
 apply via LinkedIn
 
 and send their updated CV to
 
 recruitment@dalil.tech
 
 . Join us in driving the region&rsquo;s digital transformation and play a key role in securing the Senior Information Technology Business Analyst.
 
 
 
 
 
 Only shortlisted candidates will be contacted.
 
 
 
 
 
 
 #Leadership #BusinessAnalysis #DigitalTransformation #AI #MachineLearning #TechCareers #UAEJobs #GovernmentTech t #AI #GCCJobs #UAEJobs #Analyst #DalilTech
 
 
 
 
 
 
 
 
 
 
 Data Protection &amp; Privacy Statement
 
 
 
 
 
 
 By applying for this role, you consent to the collection and processing of your personal data in accordance with the UAE Federal Decree-Law No. 45 of 2021 (PDPL). Your information will be used only for recruitment purposes, kept secure, and retained only as long as necessary. You may request access, correction, or deletion of your data at any time by contacting our HR Department.
 
 
 Your data will not be shared with third parties except where required for recruitment and with appropriate safeguards.
 
 
 
</div>

Lead Information Technology Business Analyst

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728 business analyst jobs IN Abu Dhabi United Arab Emirates

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Business Analyst

Business Analyst – Collections

Business Analyst- Banking & Fintech

Business Analyst II (Remote)

Lead Information Technology Business Analyst