business analyst i - pp-qm Jobs in Kuwait

business analyst i - pp-qm

data analyst / sales coordinator Jobs in Kuwait

data analyst / sales coordinator

financial analyst

senior bi engineer

senior financial analyst

business analyst

UNITED STEEL INDUSTRIAL CO.

<div>
 Facilitate functional and technical assistance in SAP PP and QM by implementing required configurations, supporting process improvements, and ensuring optimal utilization of system capabilities. In addition, monitor KPIs to track performance and ensure alignment with production and quality objectives.
 
 
 <ul>
 <li>
 The PP &ndash; QM - PM resource acts on behalf of the product Innovation team, responsible for understanding business needs and problems, and implementing/supporting solutions and technical upgrades within SAP PP, QM, and PM modules.
 </li>
 <li>
 Works globally to provide detailed analysis of potential system changes, develops/supports agreed solutions.
 </li>
 <li>
 Working with various IT teams and Business Stakeholders, test system changes to ensure a validated state.
 </li>
 <li>
 Assists in system implementation activities of data migration and training.
 </li>
 <li>
 Will act as the prime point of contact for all deliverables in the PP, QM, and PM areas and acts as a prime point of contact for all escalations.
 </li>
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 Works closely with other IT team members from supply chain, logistics, finance, customer-facing, security, Data Migration, basis, and BI, as well as business stakeholders and subject matter experts to make/support informed design decisions and deliver agreed solutions.
 </li>
 <li>
 Also work closely with the offshore team to manage/ monitor their priorities and deliverables.
 </li>
 </ul>
</div>

Business Analyst I - PP-QM

Zain Kuwait

<div>
 
 About The Role
 
 
 
 Postpaid/Prepaid Analyst supports in the development and execution of commercially attractive, above the line, Postpaid or Prepaid voice and broadband acquisitions products, services and campaigns that cater to the consumer segment. The Prepaid Analyst aids in the definition of the strategy, analyzes trends and customer preferences, and often leads the documentation effort concerning concept papers, value propositions, product specifications. Additionally, the Prepaid Analyst will be required to coordinate with various stakeholders across Zain to help ensure the consistent and timely production of initiatives
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Support the development and documentation of product designs, concept papers, and lend support to product production throughout the pipeline (marcom, technical, sales agent trainings, etc.) communicate in- depth business requirements to technical teams
 </li>
 <li>
 Coordination with relevant stakeholders including internal Marketing (Budgeting, Planning, and Customer Insights and CVM, Marcom functions etc.) as well Non-Marketing departments (Technical, Business Intelligence, Legal, Sales etc.) to help ensure successful and timely product launches
 </li>
 <li>
 Conduct post launch analysis to verify the profitability of launched product and services, identify threats and opportunities, and provide recommendations accordingly.
 </li>
 <li>
 Research industry trends to identify and respond to developments relevant to Zain
 </li>
 <li>
 Benchmark international markets with regard to ATL Prepaid products, services and customer requirements, derive learnings for Zain and report to Segment management to support the generation of initiative ideas
 </li>
 <li>
 Liaise with marketing functions (Budgeting, Planning and Customer Insights) to develop deeper understanding of acquisition trends and behavior, as well as competition developments in order support the development of customer value propositions for new acquisition related offerings, promotions and campaigns
 </li>
 <li>
 Verify and health check outputs from Business Intelligence team based on knowledge of the business and available sources.
 </li>
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 Support in the market sizing of potential opportunity for new products, via value proposition and business case presented by Segments and CVM teams
 </li>
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 Monitor operational and financial KPIs by conducting daily, weekly and monthly statistical reports, and ensure targets are met, provide regular reporting to management
 </li>
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 Analyze recorded performance based on KPIs and provide actionable insights
 </li>
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 Support in collaborating with remaining marketing teams to achieve commercial ambitions including: (expansion of core offerings, boosters, add-ons, channel load migration initiatives, channel experience enhancement initiatives, and BTL opportunities)
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 Assist in taking an active role in supporting the Operational Marketing Director in identifying and overseeing new business partnership opportunities and value-add creations to add to the Zain Portfolio
 </li>
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 Ensure close coordination with Sales / Care / Digital departments and ensure ambitious product &amp; service levels are achieved / enhanced for the postpaid segment
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 Assist in the facilitation of effective &amp; efficient development &amp; roll-out of services and features in close coordination with all stakeholders
 
 
 </li>
 </ul>
 What We Need From You
 
 
 
 Skills
 
 
 
 <ul>
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 Proven ability to build enduring professional relationships leading to outstanding performance
 </li>
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 Strong organization and project management skills
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 Proficiency in agile methodologies
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 Knowledge of project management tools, like Jira or Trello
 </li>
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 Advanced Microsoft Office toolkit (Excel, pptx)
 </li>
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 Strong digital and analytical skillset
 </li>
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 Ability to translate complex concepts into simplified business rules
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 Ability to support in brainstorming technical solution workarounds in product design without hampering customer experience
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 Customer journey design experience
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 Excellent negotiation skills
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 Excellent verbal communication skills
 </li>
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 Motivated and self-driven, with a proven history of success in previous roles
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 Good interpersonal and customer care skills
 </li>
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 Strong problem-solving skills and ability to identify and frame key issues
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 High reliability in executing tasks within expected timeframe and to expected quality standards
 
 
 </li>
 </ul>
 
 Education Level/ Major
 
 
 
 Bachelor&rsquo;s Degree required Business or a related field; Master&rsquo;s in business/MBA preferred
 
 
 
 Years Of Experience
 
 
 
 1-3
 
 
 
 About Application Process
 
 
 
 If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):
 
 
 <ul>
 <li>
 Resume/CV
 </li>
 <li>
 Passport-size photograph
 </li>
 <li>
 Highest Education Qualification
 </li>
 <li>
 Copy of Civil ID/Passport
 </li>
 <li>
 Kuwait Nationality Certificate-Sahel
 </li>
 </ul>
</div>

ZAIN2413 - Postpaid/Prepaid Segments Analyst

Alghanim INDUSTRIES

Date: 13 Jul 2026
 
Location: 
KW
 
Company: 
Alghanim Industries
 
Job Summary
 The job holder will be integral part of the finance team providing clear, accurate and insightful business/financial analysis. They job holder will also contribute to business planning and be included in project work and or specialist ad hoc reporting.
 Job Responsibilities
 <ul>
<li>Build an understanding of the value drivers of the business-</li>
<li>Create analytics around key performance indicators to facilitate qualitative reporting. These may include: Business performance</li>
</ul>
o Balance scorecard
 o Business development opportunities
 o Budgets and forecasts
 o Market and revenue analysis
 o Promotions and pricing
 o Capital expenditure approvals
 o Cash flow and working capital
 o Cost level analysis
 o Customer profitability
 <ul>
<li>Provide clear analysis to incorporate within the monthly reports designed to allow management to understand key continuing and developing trends</li>
<li>Provide support in the business planning and forecasting processes</li>
<li>Liaise with business managers in areas of expertise and through confident and clear communication develop a trusted partner status through high quality support and decision aiding analysis</li>
</ul>
Candidate Requirements
 <ul>
<li>Professionally Qualified – CA/CPA/CMA/MBA or equivalent.</li>
<li>1-3 years of post-qualification professional experience within finance</li>
<li>Strong analytical skills; should be capable of identifying and interpreting key business drivers.</li>
<li>Sound knowledge of financial and management accounting concepts. Previous experience with ERP systems is desirable.</li>
<li>Self-starter, able to work across functions and in teams. Results-driven, with the ability to perform on unstructured assignments</li>
<li>Positive attitude and flexibility to work in a multicultural environment</li>
<li>Fluency in English; strong verbal and written communication skills.</li>
<li>Proficient in Excel and PowerPoint.</li>
</ul>

Financial Analyst

<div>
 
 About The Role
 
 
 
 The In-House Collection Specialist is responsible for overseeing in-house debt collection activities and overseeing in-house collection juniors.
 
 
 
 Responsibilities
 
 
 
 <ul>
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 Oversee daily soft collection calls and collection processes.
 </li>
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 Oversee contacting of autopay customers to update their profiles.
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 Oversee the processing of autopay tickets including adding, removing, updating requests as well as overseeing complaints and directly intervening on escalated complaints.
 </li>
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 Guide and train the in-house collection juniors in all matters related to collection activities ensuring that these are dealt with in a professional and efficient manner.
 </li>
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 Coordinate with collection agencies and legal firms regarding specific escalated cases where necessary.
 </li>
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 Coordinate with concerned internal departments regarding collection activities.
 </li>
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 Establish relevant KPIs related to collection activities and review performance reports, tracking debt collection, understanding key pain points and recommending actionable solutions to the Collections Manager
 
 
 </li>
 </ul>
 What We Need From You
 
 
 
 Skills
 
 
 
 <ul>
 <li>
 Ability to lead, inspire and motivate stakeholders towards a common goal
 </li>
 <li>
 Ability to communicate, present and influence all levels of the organization
 </li>
 <li>
 Strong expertise in debt collection and debt collection processes
 </li>
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 Understanding of financial accounting and reporting
 </li>
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 Ability to run deep dive financial analyses
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 Experience with analytics, financial dashboards and problem structuring
 </li>
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 Advanced MS Office skills (Excel, Word, PowerPoint, etc.)
 </li>
 <li>
 Clear ability to understand the dynamics of financial data to extract relevant information
 </li>
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 Experience working independently across a cross-functional team
 </li>
 <li>
 Strong problem-solving skills and ability to identify and frame key issues
 </li>
 <li>
 Excellent written and verbal communication skills
 </li>
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 Ability to analyze a situation and produce creative, original and useful solutions
 </li>
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 Experience designing KPIs, reports, dashboards
 </li>
 <li>
 Strong understanding of telecommunications products, trends and technology markets
 
 
 </li>
 </ul>
 E
 
 ducation Level &amp; Major:
 
 Bachelor&rsquo;s Degree required, master&rsquo;s in Finance, Accounting, Business, BI / Data Analyst or a related field
 
 
 
 Years of Experience:
 
 +2
 
 
 
 About Application Process
 
 
 
 If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):
 
 
 <ul>
 <li>
 Resume/CV
 </li>
 <li>
 Passport-size photograph
 </li>
 <li>
 Highest Education Qualification
 </li>
 <li>
 Copy of Civil ID/Passport
 </li>
 <li>
 Kuwait Nationality Certificate-Sahel
 </li>
 </ul>
</div>

ZAIN2392 - In-House Collection

Accenture

<div>
 
 About Accenture
 
 
 
 Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, song, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries &ndash; powered by the world&rsquo;s largest network of Advanced Technology and Intelligent Operations centers. With 799,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at www.accenture.com.
 
 
 
 Accenture Security
 
 
 
 Join Accenture Security to pioneer security solutions that blend risk strategy, digital identity, cyber defense, application security and managed services. Using the coolest next-gen tech, you&rsquo;ll have every chance to stay one step ahead of cybercrime and out-hack the hackers.
 
 
 Accenture Security provides comprehensive security services &ndash; from security strategy development to business transformation, to managed security services &ndash; on demand and at a global scale to help mitigate risks and take full advantage of advanced technologies and proven risk management models. Our experienced team of global security professionals helps businesses understand their risks and build resilience from the inside out, giving them the confidence to focus on what matters most: innovation and business growth.
 
 
 Responsibilities:
 
 
 
 <li>
 Lead and support Crisis Management activities, including preparedness, response coordination, and crisis governance
 
 </li>
 <li>
 Design, implement, and manage Business Continuity Management (BCM) programs
 
 </li>
 <li>
 Conduct Business Impact Assessments (BIA), including hands-on execution and stakeholder engagement
 
 </li>
 <li>
 Develop and maintain Business Continuity Plans (BCP) and crisis response plans
 
 </li>
 <li>
 Support and operate Crisis Management and Business Continuity platforms/tools
 
 </li>
 <li>
 Apply and align practices with ISO 22301 (BCMS) and ISO 22300 standards
 
 </li>
 <li>
 Bridge Crisis Management and Business Continuity practices to ensure an integrated resilience approach
 
 </li>
 <li>
 Collaborate with client stakeholders across risk, compliance, operations, and leadership
 
 </li>
 <li>
 Strong hands-on experience in Crisis Management, Business Continuity, or both
 
 </li>
 <li>
 Direct experience executing Business Impact Assessments (BIA)
 
 </li>
 <li>
 Experience working with Business Continuity platforms/tools
 
 </li>
 <li>
 Experience working with Crisis Management platforms
 
 </li>
 <li>
 Ability to effectively connect and integrate crisis response and business continuity planning
 
 
 
 </li>
 
 Certifications &amp; Standards
 
 
 
 
 <li>
 Strong knowledge of ISO 22301 &ndash; Business Continuity Management Systems
 
 </li>
 <li>
 Familiarity with ISO 22300 terminology and principles
 
 </li>
 <li>
 Crisis-related certifications are a strong plus
 
 
 
 </li>
</div>

Business Continuity & Crisis Management Manager

<div>
 
 
 Job Description
 
 
 
 
 
 About Accenture
 
 
 
 Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, song, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries &ndash; powered by the world&rsquo;s largest network of Advanced Technology and Intelligent Operations centers. With 799,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at www.accenture.com.
 
 
 
 Accenture Security
 
 
 
 Join Accenture Security to pioneer security solutions that blend risk strategy, digital identity, cyber defense, application security and managed services. Using the coolest next-gen tech, you&rsquo;ll have every chance to stay one step ahead of cybercrime and out-hack the hackers.
 
 
 Accenture Security provides comprehensive security services &ndash; from security strategy development to business transformation, to managed security services &ndash; on demand and at a global scale to help mitigate risks and take full advantage of advanced technologies and proven risk management models. Our experienced team of global security professionals helps businesses understand their risks and build resilience from the inside out, giving them the confidence to focus on what matters most: innovation and business growth.
 
 
 Responsibilities:
 
 
 
 <li>
 Lead and support Crisis Management activities, including preparedness, response coordination, and crisis governance
 
 </li>
 <li>
 Design, implement, and manage Business Continuity Management (BCM) programs
 
 </li>
 <li>
 Conduct Business Impact Assessments (BIA), including hands-on execution and stakeholder engagement
 
 </li>
 <li>
 Develop and maintain Business Continuity Plans (BCP) and crisis response plans
 
 </li>
 <li>
 Support and operate Crisis Management and Business Continuity platforms/tools
 
 </li>
 <li>
 Apply and align practices with ISO 22301 (BCMS) and ISO 22300 standards
 
 </li>
 <li>
 Bridge Crisis Management and Business Continuity practices to ensure an integrated resilience approach
 
 </li>
 <li>
 Collaborate with client stakeholders across risk, compliance, operations, and leadership
 
 </li>
 <li>
 Strong hands-on experience in Crisis Management, Business Continuity, or both
 
 </li>
 <li>
 Direct experience executing Business Impact Assessments (BIA)
 
 </li>
 <li>
 Experience working with Business Continuity platforms/tools
 
 </li>
 <li>
 Experience working with Crisis Management platforms
 
 </li>
 <li>
 Ability to effectively connect and integrate crisis response and business continuity planning
 
 
 
 </li>
 
 Certifications &amp; Standards
 
 
 
 
 <li>
 Strong knowledge of ISO 22301 &ndash; Business Continuity Management Systems
 
 </li>
 <li>
 Familiarity with ISO 22300 terminology and principles
 
 </li>
 <li>
 Crisis-related certifications are a strong plus
 
 
 
 </li>
</div>

Business Continuity Consultant

HSBC

<div>Operations Associate - Global Payments Services (Kuwaiti National Role) 
Some careers shine brighter than others 
If you&rsquo;re looking for a career that will help you stand out, join HSBC and fulfil your potential. 
HSBC Corporate and Institutional Banking (CIB) is a markets-led, financing-focused business that provides investment and financial solutions. Through our international network, we connect emerging and mature markets, covering key growth areas. We partner with our corporate, government and institutional clients to help them achieve consistent, long-term performance. Our products and services include advisory, financing, prime services, research and analysis, securities services, trading and sales and transaction banking. 
We are seeking an ambitious individual to join the Global Payments Services Operations team in Kuwait as a Operations Associate to support the growing business and achieve divisional targets. 
In this role, key responsibilities is as below:-<ul><li> 
Understand the regulatory environment we operate within, including the significant market-wide change programmes.</li><li>Support the implementation of TOMs within country.</li><li>Support the Manager, Operations to deliver the annual business plan in line with Global Business demand.</li><li>Support the Manager, Operations for establishing Payments Operations goals in Production Quality, Service Quality, Financial Performance, and Operational Risk that meet Payments &amp; Wholesale Operations targets.</li><li>Support the Manager, Operations for ensuring global change programmes that impact Payments Operations and ensure they are fully supported, and any implications are fully understood.</li><li>Support the Manager, Operations for the implementation of initiatives across Payments Operations as appropriate, liaising with resources from the Business and Change Delivery as necessary. Function as the key interface between Operations and Lines of Businesses in country. Partner closely with the Global/Regional Operations team to deliver a best-in-class proposition to business partners.</li><li>Actively identify and realize quality and timeliness improvements through automation, elimination, and standardization to deliver cost efficient, high quality and scalable services to business partners.</li><li>Implement Operations strategy, by migrating work to the most appropriate, cost-effective location to leverage cost and efficiency benefits of Operations global capabilities. This can include outsourcing of work to a third party.</li><li>Drive up customer advocacy through excellent customer relationships with the business/function heads.</li><li>Ensure SLAs are agreed and then achieved or exceeded.</li><li>Deliver key projects, in line with Operations global model.</li><li>Effective management of contracts with third party suppliers</li><li>Have excellent working relationships with Country / Operational Risk, DBS stakeholders, Group Internal Audit and External Auditors / Local regulators</li><li>Be responsible for identifying and commissioning opportunities to improve Service Quality across Payments &amp; Wholesale Operations.</li><li>Establish proactive partnerships with other key stakeholders, including, but not exclusively Risk, Transformation, and Technology to support service and product development initiatives.</li><li>Ensure operational control and risk management by actively overseeing implementation of policies, procedures and regulatory requirements that include business continuity, operational risk, information security, and compliance requirements.</li><li>Support the Operations Manager with the execution of Payments Operations annual control monitoring plans.</li></ul> 
To be successful in the role, you should meet the following requirements:<ul><li> 
Excellent knowledge of Payment Operations, including products, services, systems &amp; processes.</li><li>Excellent knowledge of Payment Remittance, Investigations, Screening, Charges Unit,</li><li>Excellent understanding of Payment Systems within Kuwait</li><li>Good understanding of operational risk and controls</li><li>Proven problem-solving skills with ability to consider alternative and lateral solutions.</li><li>Able to communicate clearly and succinctly with senior stakeholders.</li><li>Ability to prioritize and work independently under pressure within a team environment.</li><li>Ability to use strong judgmental skills to identify and resolve complex problems whilst adhering to timelines and quality of output.</li><li>Good interpersonal and communication skills with a proven ability to communicate effectively and confidently at all levels; imperative to navigate.</li><li>Bachelor&rsquo;s degree is a must</li></ul> 
You&rsquo;ll achieve more at HSBC. 
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. 
Issued by The Hong Kong and Shanghai Banking Corporation Limited.</div>

Operations Associate - Global Payments Services (Kuwaiti National Role)

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