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business analyst (remote) Jobs in Chicago

business analyst (remote)

business systems analyst

business systems analyst intern Jobs in Chicago

business systems analyst intern

digital transformation analyst Jobs in Chicago

digital transformation analyst

business analyst remote

Lumata Health, Inc.

<div>Description:
<p>
Position: Business Analyst</p><p>
Job Type: Exempt - Full-time</p><p>
Schedule: Monday to Friday</p><p>
 Pay Range: $87,699.00 - $118,388.00</p><p>
This role is 100% remote with no face-to-face contact with patients. We have a &ldquo;remote first&rdquo; environment and are proud to have team members located nationally.</p><p><b>
Position Overview:</b> We are seeking a skilled Business Analyst to join our Product Development Team specializing in AWS and Salesforce solutions. You will serve as the bridge between our stakeholders and technical teams, translating business needs into clear, actionable requirements for custom Salesforce implementations and related AWS integrations. This role offers the opportunity to work at the intersection of business and technology, helping to shape innovative solutions that deliver real value to our organization and clients.</p>
Requirements:
<p><b>
Essential Functions</b></p><ul><li>
Gather and document business requirements through stakeholder interviews, workshops, and process analysis</li><li>
Able to identify and articulate the core requirements for a feature to deliver value, even when stakeholders express different or incomplete needs</li><li>
Collaborate with development team to translate complex business needs into detailed technical specifications</li><li>
Create user stories, acceptance criteria, and design expectations for Salesforce solutions</li><li>
Facilitate requirement prioritization sessions with stakeholders</li><li>
Validate that completed technical solutions meet the original business needs</li><li>
Design/write test scenarios to ensure proper functionality and protect against regression/breaking changes</li><li>
Support QA and UAT activities and coordinate feedback from business users</li><li>
Maintain requirements traceability throughout the development lifecycle</li><li>
Working with training team to develop user documentation and curriculum</li></ul><p><b>
Education and Experience</b></p><ul><li>
Bachelor&rsquo;s Degree in Business Administration, Management Information Systems, or related field; or equivalent related experience</li><li>
Certified Salesforce Business Analyst, Administrator, Advanced Administrator, or User Experience Designer is a plus</li><li>
2+ years of experience as a Business Analyst in software development or in process improvement</li><li>
Demonstrated experience writing clear technical requirements and specifications</li><li>
Familiarity with Salesforce architecture and capabilities is highly advantageous, especially in terms of when it is appropriate to use LWC and APEX instead of Flow Builder</li><li>
Prior experience with Agile project management and the Software Development Lifecycle preferred</li><li>
Proficient with User Story writing and Acceptance Test-Driven Development (ATDD).</li><li>
Experience with workflow diagramming and process mapping</li></ul><p><b>
Required Skills</b></p><ul><li>
Strong analytical thinking and problem-solving skills</li><li>
Excellent written and verbal communication skills</li><li>
Ability to communicate effectively with both technical and non-technical audiences</li><li>
Proficiency with requirements management tools and documentation</li><li>
A good eye for user interface/experience design to promote ease of use</li><li>
A self-starter who can work independently to achieve goals or tasks with little oversight</li></ul><p><b>
Physical requirements</b></p><ul><li>
Must have a home office or HIPAA-compliant workspace</li><li>
Prolonged periods of standing, sitting at the desk and working on a computer</li><li>
Must be able to hear, speak, call and virtually meet.</li></ul><p><b>
Work Environment</b></p><p>
In order to perform the essential functions of this job, you must have a dedicated remote workspace, and a wireless connection with a minimum of 50 Mbps of download speed and 10 Mbps of upload speed of dedicated internet bandwidth for each person working from home; the workspace is private and has low to no noise level as you will be on phone calls with patients. It is very important that your workspace is HIPAA compliant; your company issued laptop/pc must maintain visibility that only you can access as you'll be handling patient data. You are also expected to have your camera on during virtual meetings, therefore, you must be in a designated workspace/room for privacy.</p><p>
The above statements are intended to describe the essential functions of the job being performed by the employees assigned to this classification. The duties and responsibilities listed are not to be construed as an exhaustive list of all duties, responsibilities and skills required. All employees may be required to perform duties outside their normal responsibilities from time to time, as needed. With the evolution of the organization and this role, the responsibilities of this position may change at any time.</p><p>
We are an equal opportunity employer that values diversity at all levels. All individuals are encouraged to apply. If you need assistance or an accommodation due to a disability, you may contact us at: hr@lumatahealth.com</p></div>

Business Analyst (Remote)

<div><p>Job summary</p><div>
<p><b>Entity:
</b></p>Supply, Trading &amp; Shipping<p><b><br>
Job Family Group:
</b></p>Business Support Group<p><b><br>
Job Description:
</b></p><p>Role Description</p><ul><div>
Develop product proposals (&ldquo;Discovery Requests&rdquo;) on behalf of business collaborators.</div><div>
Liaise between commercial teams (Fuel Supply &amp; Midstream [FS&amp;M]) and digital teams (Tech), connecting people and ideas across the organization.</div><div>
Work with and represent the commercial teams on digital improvements, initiatives, and products.</div><div>
Specifically for operational support, be the conduit and interface for changes and improvements with Tech or Software as a Service (SaaS) suppliers.</div><div>
Assist in consulting bidirectionally at the intersection of business needs and digital capabilities using wide domain knowledge of commercial drivers, business process optimization and the digital toolkit.</div><div>
Ensure digital solutions align with Objectives and Key Results (OKR&rsquo;s), North Star metrics, and FS&amp;M&rsquo;s overall commercial strategy through analysis and documentation of the metrics.</div><div>
Serve as Business Subject Matter Analyst within relevant Discovery Squad(s). Assist in providing business context and insights, help shape and validate prototypes, and ensure business alignment prior to moving to Delivery.</div><div>
Assist in driving effective rollout and adoption of digital solutions and work processes. Develop mitigation plans, foster feedback loops between users and developers, and coordinate closure of any backlog items.</div><div>
Promote knowledge sharing within the Digital Transformation team to broaden the team&rsquo;s knowledge and abilities, improving the team&rsquo;s overall offer to commercial customers.</div><div>
Broadly share initiatives, priorities, and success stories across commercial and digital teams.</div><div>
Assist in educating the commercial teams regarding digital proficiency, strategy, tools, and standard methodologies to spur innovation.</div><div>
Assist in digital literacy initiatives by crafting communication channels, using educational awareness programs etc.</div></ul><p></p><p>
Required Technical and Communications Skills</p><ul><div>
1-3 years of:</div><div>
experience in PowerBi, R, Python, SQL, AWS, Azure and/or adjacent programming languages or reporting applications</div><div>
experience in digital areas such as basic level analytics, data transformation and basic reporting</div><div>
hands on experience in supply and midstream, hands on experience in B2B Fuels business or adjacent Downstream O&amp;G businesses required.</div><div>
hands on experience in Digital or Technologies related to Digital or be a super user of a Digital Technology required. Solid track record of developing digital products that have business applications.</div><div>
Conducts analyses of business areas or a specific business process and articulation of the analysis</div><div>
Conducts complete background research and analysis on specification of short-term projects/process/procedures and development of operational solutions using Digital technologies such as Python, R and PowerBi</div><div>
Strong penchant for learning Digital or applying Digital to business problems; track record of application of Digital to commercial objectives.</div><div>
Strong communication skills, able to articulate complex scenarios to others clearly and concisely and build consensus and engagement across teams.</div><div>
Ability to influence and inspire change in a positive and impactful way.</div><div>
Self-sufficient, independent, goal-orientated, efficient, and organizational skills required.</div><div>
Ability to think conceptually.</div></ul><p></p><p><b>
How much we pay (Base): </b>$81,000-$116,000 *Note that the pay range listed for this position is a genuinely expected and reasonable estimate of the range of possible base compensation at the time of posting.</p><p></p><p>
This position is eligible for US Benefits &ndash; Core. This position offers paid vacation depending on your years of relevant industry experience and will range from 120 &ndash; 240 hours[LC1] of vacation per year for full time employees (60 - 240 hours of vacation per year for part time employees). You will also be eligible for 9 paid holidays per year and 2 personal choice holidays. You may learn more about how we calculate paid vacation and view our generous vacation and holiday schedules at Core U.S. Benefits. Bp has a parental leave policy as well, which offers up to 8 weeks&rsquo; paid leave for the birth or adoption of a child. Learn more by visiting Core U.S. Benefits.</p><p></p><p>
We offer a reward package to enable your work to fit with your life. These offerings include a discretionary annual bonus program, long-term incentive program, and generous retirement benefits that include a 401k matching program. These benefits include a pension for eligible employee[LC2] . You may learn more about our generous benefits at Core U.S. Benefits.</p><p></p><p>
As part of bp&rsquo;s wellbeing package, bp offers access to health, vision, and dental insurance, as well as life and Short-Term Disability and Long-Term Disability. You may learn more about our generous benefits at Core U.S. Benefits.</p><p></p><p>
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform crucial job functions, and receive other benefits and privileges of employment. Don&rsquo;t hesitate to get in touch with us to request any accommodations.</p><p><b><br>
Travel Requirement</b></p>
Negligible travel should be expected with this role<p><b><br>
Relocation Assistance:</b></p>
This role is eligible for relocation within country<p><b><br>
Remote Type:</b></p>
This position is a hybrid of office/remote working<p><b><br>
Skills:</b></p>
Agility core practices, Agility tools, Business Operations, Business process architecture, Business process control, Business process improvement, Commercial Acumen, Communication, Data Management, Data visualization and interpretation, Decision Making, Demand Management, Design Thinking, Goal Setting, Influencing, Lean Practices, Managing change, Managing Performance, Project and programme management, Stakeholder Engagement, Stakeholder Management, Strategic Thinking, Workload Prioritization<p><b><br>
Legal Disclaimer:</b></p><p></p><p>
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp&rsquo;s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.<br>
<br>
If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.</p></div></div>

Digital Transformation Analyst

Origami Risk LLC

<div>Overview:
<div>
As a Business Systems Analyst Intern working with either our Implementation or Client Success teams, you will be responsible for contributing to successful project implementations and providing ongoing client support. You will support clients directly and indirectly in all phases of the client life cycle. You will understand technical, educational, business management, internal responsibilities, and maintain accountability with assistance from management and peers.</div><div></div><div><br>
Origami Risk is currently recruiting candidates interested in a 12-week, paid, in-person internship based in either our Chicago or Atlanta Offices during Summer 2026. The internship will run from May 18th, 2026, through August 7th, 2026. The salary for this internship is $12,600, paid biweekly throughout the summer.</div>
Responsibilities:
<ul><li>Design and implement client solutions, including building integrations and data conversions</li><li>
Assist in hands-on configuration of the system per the direction of Mentors and Senior Colleagues</li><li>
Maintain the client relationship</li><li>
Provide technical and product front-end support</li><li>
Ensure projects and deliverables are completed quickly and accurately</li><li>
Extract, analyze, and assess client business needs and workflows; make consultative recommendations</li></ul>
Qualifications:
<ul><li>Currently enrolled in a bachelor&rsquo;s degree in computer science, management information systems, business analytics or similar technical discipline</li><li>
6+ months of systems implementation, development, or business analytics work/internship experience</li><li>
Experience working with SQL required</li><li>
Experience or willingness to learn and embrace XML, HTML, &amp; JavaScript</li><li>
Strong attention to detail and drive to excel in your role</li><li>
Aptitude for technology, databases, and computer systems</li></ul>
Benefits:
<ul><li>Medical and Dental coverage available for employees, dependents, domestic partners, and spouses</li><li>
Paid Time Off &ndash; Flexible options plus 10 paid company holidays where available**</li><li>
All full-time positions are hybrid, with many eligible to be completely remote</li><li>
Fully Paid by Origami Risk &ndash; Vision insurance, Short &amp; Long-Term Disability Insurance, and Basic Life Insurance</li><li>
Generous family leave options&mdash;including adoption and foster care placements</li><li>
Pre-Tax Savings Accounts &ndash; Flexible Spending Account, Health Savings Account, Commuter Benefits, Dependent Care Savings Account</li><li>
Retirement Savings &ndash; 401(k) with company match up to 4%</li><li>
Employee Assistance Program (EAP) &ndash; Confidential &amp; Free support offered to colleagues facing personal or work-related complications</li><li>
Education Assistance Program &ndash; to help colleagues pursue industry/role-specific certifications</li><li>
Wellness Benefits &ndash; reimbursement program to invest in healthy habits as well as support better colleague productivity and stress management</li><li>
Additional coverages available &ndash; Pet Insurance, Critical Illness Insurance, and Voluntary Life &amp; AD&amp;D coverage</li></ul><div><i>
**Flexible PTO not available in California or the UK</i></div>
Who We Are:
<div>
Origami Risk delivers single-platform SaaS solutions that help organizations best navigate the complexities of risk, insurance, compliance, and safety management.</div><div></div><div><br>
Founded by industry veterans who recognized the need for risk management technology that was more configurable, intuitive, and scalable, Origami continues to add to its innovative product offerings for managing both insurable and uninsurable risk; facilitating compliance; improving safety; and helping insurers, MGAs, TPAs, and brokers provide enhanced services that drive results.</div><div></div><div><br>
A singular focus on client success underlies Origami&rsquo;s approach to developing, implementing, and supporting our award-winning software solutions.</div><div></div><div><i><br>
Origami Risk is proud to be an equal opportunity employer. We thrive and benefit from diversity and are committed to creating an inclusive and equitable environment for all employees. We do not discriminate against any individual based upon race, religion, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, color, sex, national origin, age, marital status, military or veteran status, disability, or any other characteristic protected by applicable law.</i></div><div></div><div><b><i><br>
Caution</i></b><i>: Be alert to recruiting scams. We have received reports of individuals impersonating Origami Risk recruiters to deceive candidates into disclosing personal information. These impostors use fake Origami Risk domain names and email addresses. Please double-check that any email address from an Origami Risk recruiter ends with </i><i>origamirisk.com</i><i> or </i><i>talent.icims.com</i><i>. And to confirm the legitimacy of any recruiting communication, feel free to email </i><i>transparencycheck@origamirisk.com</i><i>.</i></div></div>

Business Systems Analyst Intern

Inventory Coordinator

Ryan Specialty Group

<div><div>Position Summary</div>
Job Description:<br>
<br>
As a Business System Analyst at Ryan Specialty, you will be responsible for gathering and documenting user requirements, designing system modifications, and coordinating with various functional teams (Accounting, Treasury, FP&amp;A, HR, SOX and IT) to ensure project deliverables meet objectives for existing ERP and TMS systems. The business systems analyst will be a crucial link, bridging the gap between business objectives and the technical solutions, ensuring system solution meets business requirements leading to a successful system delivery.<br>
<br>
The position will report to the Manager of Financial Applications, within Corporate Applications team.<div></div><div>
What will your job entail?</div><div>
Job Responsibilities:</div><br>
<ul><li>
Elicit requirements using interviews, meetings, define requirements, articulate the work and/or the change to the development team/stakeholders and lead requirements validation with stakeholders to confirm solution would meet their needs</li><li>
Bridges the gap between business needs and technical solutions by using Jira to manage business requirements, workflows, and detailed user stories</li><li>
Design and document new or enhanced systems processes, workflows, and functionality to meet business needs and integrate with existing enterprise systems using MS Visio</li><li>
Facilitate on-going meetings/communications to ensure alignment and provide project status update between various stakeholders, such as workstream leads, technical leads, AMS resources and QA lead</li><li>
Work with QA lead and the business to ensure testing summary/scenarios have been developed and ready for UAT, E2E testing and cutover plan</li><li>
Document and Present the change form to the CAB Committee for approval before the change is deployed to production</li><li>
Manage project timelines, development, UAT testing and deployment to production from initial planning through implementation and post-implementation review</li><li>
Create and maintain comprehensive documentation for business processes, system changes/ technical specifications and MS Visio</li><li>
Provide training and guidance to end-users, system owners, and other stakeholders on new or enhanced systems and processes</li></ul><div>
Required competencies and skills:</div><ul><li>
Bachelor&rsquo;s degree in Management Information Technology, Business Information Technology or related field experiences</li><li>
2+ years of previous experience in a business system analyst</li><li>
Understanding of integration systems and flow of data between multiple systems</li><li>
Strong interpersonal skills with the ability to interact with all levels of managements</li><li>
Solid written and verbal communications skills</li><li>
knowledge of SOX controls and application security</li><li>
Knowledge of Jira</li><li>
Workday and Kyriba (TMS) experience preferred</li><li>
Proven ability to handle/manage multiple tasks concurrently</li><li>
Attention to detail, critical thinking and problem-solving skills</li><li>
Self-motivated individual with the ability to develop rapport and positive working relationships with stakeholders, partners and co-workers</li><li>
*****Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time*****</li></ul><div></div><div>
Ryan Specialty is an Equal Opportunity Employer. We are committed to building and sustaining a diverse workforce throughout the organization. Our vision is an inclusive and equitable workplace where all employees are valued for and evaluated on their performance and contributions. Differences in race, creed, color, religious beliefs, physical or mental capabilities, gender identity or expression, sexual orientation, and many other characteristics bring together varied perspectives and add value to the service we provide our clients, trading partners, and communities. This policy extends to all aspects of our employment practices, including but not limited to, recruiting, hiring, discipline, firing, promoting, transferring, compensation, benefits, training, leaves of absence, and other terms, conditions, and benefits of employment.</div><div></div><div>
How We Support Our Teammates</div><div></div><div>
Ryan Specialty seeks to offer our employees a comprehensive and best-in-class benefits package that helps them &mdash; and their family members &mdash; achieve their physical, financial, and emotional well-being goals. In addition to paid time off for company holidays, vacation, sick and personal days, Ryan offers paid parental leave, mental health services and more.</div><div></div>
The target salary range for this position is $80,000.00 - $100,000.00 annually.<div></div><div>
The wage range for this role considers many factors, such as training, transferable skills, work experience, licensure and certification, business needs, and market demands. The pay range is subject to change and may be modified in the future. Full-time roles are eligible for bonuses and benefits. For additional information on Ryan Specialty Total Rewards, visit our website <div>https://benefits.ryansg.com/.</div></div><div></div><div><br>
We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation at <div>HR@Ryansg.com</div></div><div></div><div><i><br>
The above is intended to describe this job's general requirements. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.</i></div></div>

Business Systems Analyst

AIG Claims, Inc.

<div><h2 class="jobSectionHeader"><b>Join AIG's Forensic Accounting Unit as a </b><b>Forensic Analyst lV</b><b> to play a crucial frontline role that will make the most of your technical </b><b>expertise.</b></h2><p></p><div><p><b>
Make your mark as a Forensic Analyst</b></p><p>
As a claims professional, you are respected for your deep accounting expertise. You balance the needs of multiple stakeholders, making sound decisions using data, analysis, experience, and judgment, along with a risk mindset. Ultimately, you take ownership for key outcomes.</p><p></p><p>
We are recruiting for a highly motivated individual to join our AIG Forensic Accounting Unit. This is a great opportunity to join a team that is striving to be the best forensic unit in the industry.</p><p></p><p><b>
How you will create an impact:</b></p><ul><li>
Utilize accounting principles and techniques to obtain, interpret, record, and analyze a variety of data from all business types to assist in the quantification and the measurement of commercial business insurance claims.</li><li>
Work with a team and supervisors and be mentored during the introduction of forensic accounting or the further development of their forensic experience.</li><li>
Familiarity with Commercial Property and Cyber Coverages and their application.</li><li>
Work with other subject matter experts and ability to apply their findings into a loss measurement.</li><li>
Compute alternative measurement computations to assist in settlement of claims.</li><li>
Good organizational and communication skills necessary to track and document progression on claims.</li><li>
Must be detailed oriented, have problem solving skills, be self-motivated, proactive, and have forward thinking skills.</li><li>
Some travel is required</li></ul><p></p><p><b>
What we&rsquo;re looking for:</b></p><ul><li>
Bachelor degree in Accounting, Finance or related field.</li><li>
Possess a solid knowledge of accounting and auditing theory and application of accounting and business theory.</li><li>
3+ Years of Insurance Loss Analysis experience preferred.</li><li>
Demonstrate strong knowledge and working experience of MS Office program, including Excel.</li><li>
CPA preferred or pre-requisites to sit for the CPA Exam.</li><li>
Strong interpersonal skills, effective time management and organizational skills.</li><li>
Strong analytical tools and a candidate that can assist in presenting conclusions in precise, accurate, and usable forms to allow decision makers to make informed decisions.</li><li>
Proficient computer skills.</li></ul><p></p><p>
Ready to take your career to the next level? We would love to hear from you.</p><p></p><p>
The base salary range for this position is $72,500-$92,500 and the position is eligible for a bonus in<br>
accordance with the terms of the applicable incentive plan. In addition, we&rsquo;re proud to offer a range of competitive benefits, a summary of which can be viewed here : US Benefits Overview</p></div><p></p><p>
At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.</p><p></p><p><b>
Enjoy benefits that take care of what matters</b></p><p>
At AIG, our people are our greatest asset. We know how important it is to protect and invest in what&rsquo;s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security&mdash;as well as your professional development&mdash;to bring peace of mind to you and your family.</p><p></p><p><b>
Reimagining insurance to make a bigger difference to the world</b></p><p>
American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world&rsquo;s most far-reaching property casualty networks. It is an exciting time to join us &mdash; across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.</p><p></p><p><b>
Welcome to a culture of </b><b>inclusion</b></p><p>
We&rsquo;re committed to creating a culture that truly respects and celebrates each other&rsquo;s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG&rsquo;s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.</p><p></p><p><i>
AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.</i></p><p></p><p>
AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.</p><p></p><div><div><div><div><div><div><div><p>
Functional Area:</p></div></div></div></div></div></div></div>
CL - Claims<p></p>
AIG Claims, Inc.</div><p></p>

Forensic Accounting Analyst

Destination Knot | Destination Wedding Careers & Travel Business Opportunities

<div>
 <strong>
  Title: Adventure Coordinator
  <br/>
 </strong>
 <strong>
  Job Type:
 </strong>
 Full-time / Part-time / Remote
 <br/>
 <br/>
 <strong>
  Location:
 </strong>
 Remote (Work from Home)
 <br/>
 <br/>
 <strong>
  About Us:
  <br/>
 </strong>
 At Destination Knot, we specialize in creating unforgettable cruise experiences by offering expert travel planning services. As a trusted name in the travel industry, we are committed to providing exceptional customer service and seamless booking experiences. We partner with top cruise lines to ensure our clients receive the best deals, amenities, and tailored itineraries.
 <br/>
 <br/>
 <strong>
  Job Summary:
  <br/>
 </strong>
 We are looking for a detail-oriented and customer-focused
 <strong>
  Adventure Coordinator
 </strong>
 to join our team. In this role, you will assist clients with selecting, booking, and managing their cruise vacations. You will leverage your knowledge of the cruise industry to recommend the best options based on clients&rsquo; preferences, budgets, and needs. This is a remote role that requires excellent communication, sales, and organizational skills.
 <br/>
 <br/>
 <strong>
  Key Responsibilities:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Assist clients with cruise inquiries, reservations, and modifications via phone, email, and online platforms
  </li>
  <li>
   Provide expert guidance on cruise destinations, itineraries, ship amenities, and travel requirements
  </li>
  <li>
   Process bookings and payments while ensuring accuracy and compliance with company policies
  </li>
  <li>
   Maintain strong relationships with clients by offering personalized service and follow-ups
  </li>
  <li>
   Stay updated on cruise line promotions, policies, and travel regulations
  </li>
  <li>
   Collaborate with cruise partners to secure the best deals and exclusive perks for clients
  </li>
  <li>
   Address client concerns and troubleshoot any booking-related issues professionally
  </li>
  <li>
   Upsell and cross-sell additional travel services, such as excursions, travel insurance, and pre/post-cruise accommodations
   <br/>
   <br/>
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Previous experience in travel sales, reservations, or customer service (preferred but not required)
  </li>
  <li>
   Strong knowledge of cruise lines, destinations, and travel industry trends
  </li>
  <li>
   Excellent verbal and written communication skills
  </li>
  <li>
   Ability to multitask and manage multiple bookings efficiently
  </li>
  <li>
   Sales-oriented mindset with a passion for helping clients plan memorable vacations
  </li>
  <li>
   Proficiency with online booking systems, CRM software, and Microsoft Office Suite
  </li>
  <li>
   Self-motivated and able to work independently in a remote environment
  </li>
  <li>
   Certification in travel or cruise industry (e.g., CLIA certification) is a plus
   <br/>
   <br/>
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Benefits:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Flexible work schedule with remote opportunities
  </li>
  <li>
   Exclusive travel discounts and industry perks
  </li>
  <li>
   Ongoing training and professional development
  </li>
  <li>
   Career growth opportunities within the company
   <br/>
   <br/>
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  How to Apply:
  <br/>
 </strong>
 If you are passionate about travel and enjoy creating unforgettable cruise experiences, we would love to hear from you! Apply today by submitting your resume and a brief cover letter outlining your relevant experience and enthusiasm for the role.
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Adventure Coordinator | Remote

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