area sales manager

sales manager

business development manager

Bennett Coleman & Co. Ltd. (The Times of India)

<div>
 
 About the Position This position is responsible for planning and implementing sales, marketing and product development programs, both short and long range, targeted toward existing and new markets by performing the following duties personally or through subordinates towards Times of India Metro Supplements.
 
 
 
 
 
 
 Areas of Responsibility
 
 
 
 
 Sales Planning
 
 Assimilate and analyze information on clients, their competition and market trends, media mix, share of wallet, print share; provide inputs to reporting manager to prepare the vertical sales plan in order to achieve the budgeted figures for assigned clients.
 
 
 
 Smart sell and New Initiatives
 
 Analyze category / industry with the help of reporting manager, available competition and market research; create a basket of opportunities with implementable plans; take inputs from BVH, suggest / co-create ideas in sync with the client's communication objectives in order to get incremental business through new initiatives and new clients.
 
 
 
 Client servicing
 
 Develop and maintain rapport with key clients / agencies, share market developments in their industry, create awareness of existing and new services offered by the company, liaise with internal stakeholders to ensure smooth implementation and logistics, understand and address clients business concerns in order to become their preferred media vehicle.
 
 
 
 Sales Review
 
 Provide information to BVH on order booked, client calls etc. as and when required, participate in weekly/ monthly sales reviews and suggest necessary course corrections in order to achieve the sales targets.
 
 
 
 Others
 
 
 
 Communication (External and Internal)
 
 
 Presentation and Convincing Skills
 
 
 Ability to deliver within strict deadlines
 
 
 Knowledge of media, advertising, clients and agency businesses
 
</div>

Sales Team Member

Experian

<div>
 
 Company Description
 
 
 
 Experian unlocks the power of data to create opportunities for consumers, businesses and society. We gather, analyze and process data in ways others can't. We help individuals take financial control and access financial services, businesses make smarter decision and thrive, lenders lend more responsibly, and organizations prevent identity fraud and crime. For more than 125 years, we've helped consumers and clients prosper, and economies and communities flourish &ndash; and we're not done. Our 17,800 people in 45 countries believe the possibilities for you, and our world, are growing. We're investing in new technologies, talented people and innovation so we can help create a better tomorrow.
 
 
 
 Job Description
 
 
 
 As a Sales Manager you will be responsible for evaluating sales opportunities in multiple domains like BFSI, Telecom etc. Your exposure to Solution Sales/ Consulting environment or financial services will differentiate you from the rest.
 
 
 The role sits within our Credit Services business, one of our four Global Business Lines. Experian Credit Services helps client achieve and sustain significant growth. We do this by enabling clients to make analytics-based customer decisions that support their strategic goals. As experts in uniting business understanding with consumer and business information, analytics and strategy execution, we empower clients to optimize customer value and actively manage it over time. This role therefore has clear accountability for creating measurable value within our client organizations.
 
 
 
 What You'll Be Doing
 
 
 
 
 Business development and revenue generation:
 
 
 
 <ul>
 <li>
 Responsible for evaluating sales opportunities and business case presentation for new and existing clients in India. Expand market penetration and grow the profits.
 </li>
 <li>
 Puts product / technical knowledge to commercial use and prepares estimates and tenders in accordance with sales and pricing policy
 
 
 </li>
 </ul>
 
 Customer management
 
 
 
 <ul>
 <li>
 Drive high standards of customer service and satisfaction throughout all areas of the business
 </li>
 <li>
 Demonstrate high account management standards to ensure customer satisfaction
 
 
 </li>
 </ul>
 
 Benchmarking
 
 
 
 <ul>
 <li>
 Responsible in data collection for regularly benchmarking product against source, data and competitors.
 
 
 </li>
 </ul>
 
 Industry Compliance
 
 
 
 <ul>
 <li>
 Assurance of compliance with all regulatory requirements of areas of regulated businesses for which he/she is responsible
 
 
 </li>
 </ul>
 
 Functional efficiency
 
 
 
 <ul>
 <li>
 Takes accountability for completing projects (for which he/she is responsible) on time and conforming to the standards set
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 You have about 5 or more years of hunting experience in the solution sales / consulting environment or a financial services environment
 </li>
 <li>
 You have exposure to BFSI domain and have solid B2B experience
 </li>
 <li>
 Ability to understand the functionality of the product from technology perspective.
 </li>
 <li>
 Excellent sales skills.
 </li>
 <li>
 Exceptionally good - clear communication of instructions and information down the line.
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 <ul>
 <li>
 Helping clients solve complex business problems makes your heart race
 </li>
 <li>
 Consulting is most likely in your DNA
 </li>
 <li>
 You enjoy working with senior management to set strategic direction
 </li>
 <li>
 You are great at defining objectives and approaches for critical assignments.
 
 
 </li>
 </ul>
 Experian Careers - Creating a better tomorrow together
 
 
 Find out what its like to work for Experian by clicking here
 
 
 Videos to Watch
 
 
 Experian Careers - Creating a better tomorrow together
 
 
 Find out what its like to work for Experian by clicking here
</div>

Sales Manager

Instamart

<div>
 Way of Working - Office/Field - Employees will work full-time from their base location
 
 
 
 About Swiggy
 
 
 
 Swiggy is India's leading on-demand delivery platform with a tech-first approach to logistics and a solution-first approach to consumer demands. With a presence in 500 cities across India, partnerships with hundreds of thousands of restaurants, an employee base of over 5000, a 2 lakh+ strong independent fleet of Delivery Executives, we deliver unparalleled convenience driven by continuous innovation.
 
 
 Built on the back of robust ML technology and fueled by terabytes of data processed every day, Swiggy offers a fast, seamless and reliable delivery experience for millions of customers across India.
 
 
 From starting out as a hyperlocal food delivery service in 2014, to becoming a logistics hub of excellence today, our capabilities result not only in lightning-fast delivery for customers, but also in a productive and fulfilling experience for our employees.
 
 
 With Swiggy's New Supply and the recent launches of Swiggy Instamart, Swiggy Genie, and Guiltfree, we are consistently making waves in the market, while continually growing the opportunities we offer our people.
 
 
 Role &ndash; Sales Manager I
 
 
 
 Job Responsibilities
 
 
 
 <ul>
 <li>
 Serve as the primary point of contact for assigned client accounts, understanding their goals, needs, and challenges
 </li>
 <li>
 Develop account strategies to overcome the challenges and action plans to meet client objectives and maximize account growth as per the target
 </li>
 <li>
 Conduct regular F2F business reviews with clients, discussing performance, identifying areas for improvement, and presenting new opportunities
 </li>
 <li>
 Track and analyze account performance, sales data, account funnel, and market trends to identify opportunities and challenges
 </li>
 <li>
 Drive business growth for newly onboarded partners by working on their basic hygiene and health metrics
 </li>
 <li>
 Deliver Incremental Revenue from the assigned clients through monetization and commercial improvements
 </li>
 <li>
 Deliver incremental counter share for all assigned clients by strategic planning to dominate market share
 </li>
 <li>
 Maintaining a strong relationship with restaurant owners and delivering best-in-class restaurant NPS
 </li>
 <li>
 Collaborate with internal teams to coordinate and deliver exceptional service to clients, addressing any issues or concerns promptly
 </li>
 <li>
 Generate leads and proactively approach potential clients, presenting our value proposition and securing new partnerships
 
 
 </li>
 </ul>
 
 Desired Candidate
 
 
 
 <ul>
 <li>
 Graduate with excellent communication skills.
 </li>
 <li>
 Good working knowledge and experience of e-commerce activities and all online marketing channels
 </li>
 <li>
 Confident, Pleasing and a go-getter personality
 </li>
 <li>
 Effective communication skills
 </li>
 <li>
 Attitude &amp; Aptitude for Sales
 </li>
 <li>
 Should be a team player, working alongside people from all walks of life
 </li>
 <li>
 Analytical, good Excel skills
 </li>
 <li>
 Leadership and Influencing skills: Identify, builds, and use a wide network of contacts with people at all levels, internally and externally. Achieves a good result through a well-planned approach
 </li>
 <li>
 Initiative &amp; Flexibility: Recognizes the need to adapt to change &amp; implement appropriate solutions. Be able to identify opportunities and recommend/influence change to increase the effectiveness and success of campaigns
 </li>
 <li>
 Creativity &amp; Initiative: Demonstrate creativity &amp; originality in their work and have the personal drive and initiative to bring about change and help drive the business forward.
 </li>
 <li>
 Being the face of Swiggy in the market and standing up for the values we believe in
 
 
 </li>
 </ul>
 
 Key Skills Required
 
 
 
 <ul>
 <li>
 P&amp;L UnderstandingMarket Research and Intelligence
 </li>
 <li>
 Customer Lifetime Value
 </li>
 <li>
 Business Development
 </li>
 <li>
 Data Logic
 </li>
 <li>
 Data Interpretation
 </li>
 <li>
 Data Visualization
 </li>
 <li>
 MS Excel
 </li>
 <li>
 Data Analysis
 </li>
 <li>
 Result Orientation
 </li>
 <li>
 Managing Relationships
 </li>
 <li>
 Conflict Management
 </li>
 <li>
 Problem-Solving
 
 
 </li>
 </ul>
 "We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regards to race, colour, religion, sex, disability status, or any other characteristic protected by the law"
</div>

Sales Manager I

Aditya Birla Capital

<div>
 
 Location
 
 
 
 Delhi
 
 
 
 Poornata Position Number of the job
 
 
 
 1
 
 
 
 Reports to: Poornata Position Number
 
 
 
 
 Poornata Position Title of the job (30 characters max)
 
 
 
 Regional Sales Head - SEG
 
 
 
 Reports to: Poornata Position Title
 
 
 
 Zonal Sales Head, SEG
 
 
 
 Function
 
 
 
 Sales
 
 
 
 Reports to: Function
 
 
 
 Sales
 
 
 
 Department
 
 
 
 SME - SEG
 
 
 
 Reports to: Department
 
 
 
 SME
 
 
 
 Designation of the Employee
 
 
 
 Regional Sales Head
 
 
 
 Designation of the Manager
 
 
 
 Zonal Sales Head, SEG
 
 
 <ul>
 <li>
 Job Purpose: Write the purpose for which the job exists (in 2-3 lines)
 
 
 </li>
 </ul>
 Regional Sales Head is responsible to lead the SEG business vertical for ABCL in the region to ensure achievement of portfolio &amp; bottom line growth targets of the business vertical while maintaining portfolio quality &amp; business hygiene and achieving targeted return on assets. He has to ensure driving business through team and to ensure they are motivated, perform to meet the targets and develop their skills. He/ she also has to ensure timely execution of strategic projects at regional level. He/ she has to execute geographic penetration by expanding potential branches and distribution channels across region.
 
 
 <ul>
 <li>
 Job Context &amp; Major Challenges: Write the specific aspects of the job that provide a challenge (internal and external) to the jobholder in the context of the Business/Unit/ Function /Department/Section
 
 
 </li>
 </ul>
 Aditya Birla Capital Limited (Finance) is among the leading well-diversified non-banking financial services company in India. ABCL offers customized solutions in areas of personal finance, SME finance, SME finance, corporate finance, wealth management, debt capital markets and loan syndication. Company is registered with RBI as a systemically important non-deposit accepting non-banking finance company (&ldquo;NBFC&rdquo;) and is amongst the top five largest private diversified NBFCs in India based on AUM.
 
 
 For the FY ended 31st March 2023, has a book size of Rs. 66,923 Crores, net PAT of Rs 1287 Crores and net worth of 7,784 crores. The Net Interest Margin expanded by 53 bps y-o-y to 7.35% and ROA at 2.47%. long-term credit rating of AAA (Stable) has been reaffirmed by ICRA in February 2023. also has a long-term credit rating of AAA (Stable) by India Ratings, Perpetual debt credit rating of AA+ (Stable) by ICRA and AA+ (Stable) by India Ratings (Stable) and short-term credit rating of A1+ by ICRA &amp; India Ratings.
 
 
 SME caters to the varied needs of a diverse set of customers across retail, HNI, ultra HNI, Micro,Small &amp; Medium enterprises . It encompasses a wide variety of financing solutions for clients, ranging Loan against property, to more complex Lease Rental discounting, Commercial Purchase and Construction Finance lending. Financing solutions are provided to Self-Employed [professionals/ non-professionals] against a wide array of lending programs, each of which aims to estimate the client&rsquo;s repayment capability accurately before the company to take an exposure. The lending program requires assessing clients on various dimensions, including income, repayment behavior, stability of income/ residence, profile, collateral [valuation, marketability], ownership structure of business and the property and many others.
 
 
 Loan approvals entail a good mix of profile checks, balance sheet lending and collateral assessment. An in-depth understanding of the customer&rsquo;s business model, Cash flows, customers &amp; suppliers, success factors and dependencies needs to be taken into account given these are long term exposures [ranging upto 15 years]. The financials are assessed to understand the repayment capability in the near and long term. Collateral assessment is another complex part of the underwriting process involving checking the structural stability, marketability, valuation, regulatory / local body compliance and legal veracity &ndash; all to ensure the property can be liquidated to repay the loan if required in case of customer default. Lending is often structured to meet the client needs by deriving comfort through the hard collateral [can be a ready or under-construction property / project] and cash flows [in form of rentals, or project cash-flows &ndash; both against sold/ unsold receivables].
 
 
 <ul>
 <li>
 For the FY ended 31st March 2023 , SME is significant contributor to ABFL&rsquo;s Portfolio (35% of ABFL Book Size) with a closing book of 23,133 crs
 
 
 </li>
 </ul>
 SME has been delivering
 
 all-time high
 
 PBT of almost
 
 563.3 crs
 
 and has posted
 
 3.04%
 
 of
 
 ROA
 
 for FY23
 
 
 SME has moved into segmented strategy model with further focus on client types considering their different complexities and expectations
 
 
 In SEG Business, focusing on Customized solutions offering to SME customers through industry cluster programs .Adaptable tenure to suit customer requirements with minimum documentations and customized based sourcing and distribution model of sourcing is envisaged for this business.
 
 
 <ul>
 <li>
 For the FY ended 31st March 2023 , SEG has contributed 8% to SME Portfolio with a closing book of 1,906 cr&rsquo;s
 
 
 </li>
 </ul>
 SEG had also delivering PBT of
 
 15.6 crs
 
 and has posted close to
 
 1%
 
 of
 
 ROA
 
 for FY23
 
 
 Being one of the most preferred asset classes in the lending business today, this business continues to present challenge of competing with all FI&rsquo;s / Banks in a highly price sensitive target segment.
 
 
 
 Key Challenges
 
 
 
 Retail &ndash; SEG as a business faces a lot of competition from Banks, other NBFCs and Fintechs which has been intense, dynamic and ever changing considering the entry of new players in the market.
 
 
 <ul>
 <li>
 Managing factors like technological advancements, changing regulations, and evolving consumer behavior
 </li>
 <li>
 Strongly imbibe the ethical way of business &amp; drive Aditya Birla Group&rsquo;s Vision &amp; values to each and every one in the team.
 </li>
 <li>
 Develop robust processes across Credit, operations, Collections &amp; legal.
 </li>
 <li>
 Manage profit &amp; loss, manage portfolio, customer, customer portfolio, customer life-cycle to maintain a clean Book growth and hygiene.
 </li>
 <li>
 Spearhead &amp; launch many campaigns to drive the business in respect to Distribution, support functions &amp; keep the spirit &amp; morale high for the team while imbibing the ethical way of business &amp; drive Aditya Birla Group&rsquo;s Vision &amp; values to each and every one in the team.
 </li>
 <li>
 Manage and Monitor employee productivity and foster employee development
 </li>
 <li>
 To ensure manpower is in place to execute the desired business plan.
 </li>
 <li>
 Setting up robust, comprehensive and scalable Governance frameworks for identifying and managing risk
 </li>
 <li>
 Key Result Areas: Write the key results expected from the job and the supporting actions for each of these key result areas (For a majority of jobs typically there could be 4- 7 key result areas)
 
 
 </li>
 </ul>
 
 Key Result Areas
 
 
 
 Supporting Actions
 
 
 Channel Management- Effectively grow and leverage distribution channel network in India to ensure meeting of topline &amp; bottom-line targets
 
 
 Channel types
 
 
 <ul>
 <li>
 Direct Sales Agents/ Connectors
 </li>
 <li>
 Professionals like CAs
 </li>
 <li>
 Internal sources that provide qualified leads like marketing campaigns etc.
 </li>
 <li>
 Digital Sources
 </li>
 <li>
 Group leads like Ultratech RMC Plantsetc.
 </li>
 <li>
 Other new channels
 </li>
 <li>
 Determine the channel management strategy for the business vertical
 </li>
 <li>
 Ensure there is continuous exploration &amp; identification of potential channel partners for business by the team across the country
 </li>
 <li>
 Ensure effective evaluation process of potential channel partner is in place
 </li>
 <li>
 Meet &amp; negotiate terms of engagement with high potential channel partners in lines with business potential
 </li>
 <li>
 Engage constantly with &amp; activate key channel partners
 
 
 </li>
 </ul>
 Customer Acquisition/Sourcing- Ensure customers are acquired by selling SEG loans towards meeting topline targets
 
 
 <ul>
 <li>
 Sets weekly targets with Area Heads &amp; Cluster Heads
 </li>
 <li>
 Conducts weekly review of Area Heads &amp; Cluster Heads
 </li>
 <li>
 Meets key customers as well as channel partners
 </li>
 <li>
 Ensures alignment of cases put up by the channel partners daily within the internal policies /guidelines
 </li>
 <li>
 Negotiates commercial terms
 </li>
 <li>
 Ensures appropriate Funnel management in the Region to ensure adequate conversion from login and disbursement
 </li>
 <li>
 Ensures fulfillment by team of qualified leads provided by connectors, internal sources
 </li>
 <li>
 Implements sales programs, drives program KPIs/ behaviours
 
 
 </li>
 </ul>
 Disbursal; Customer Service - Drive timely disbursement of loans to customers with proper documentation and meeting of customer service standards to ensure satisfied customers across Region
 
 
 <ul>
 <li>
 Ensures smooth coordination of team with internal stakeholders to process the applications
 </li>
 <li>
 Ensures smooth coordination of team with internal teams and response to their queries to ensure timely &amp; accurate disbursal
 </li>
 <li>
 Takes actions to mitigate possible risks
 
 
 </li>
 </ul>
 Market Intelligence-Gather market intelligence towards evolving competitive business strategy, policies &amp; processes
 
 
 <ul>
 <li>
 Ensures systematic gathering of market intelligence
 </li>
 <li>
 Ensures geographical/Market expansion in the Region
 
 
 </li>
 </ul>
 Portfolio quality; Profitability -Maintain quality of portfolio to minimize NPAs; Implement measures to ensure profitability of Region
 
 
 <ul>
 <li>
 Reviews overdue account daily
 </li>
 <li>
 Ensures collaboration with Collection teams for timely collections
 </li>
 <li>
 Leverages opportunities for cross selling within the group
 
 
 </li>
 </ul>
 Organisation Process Efficiency-Drive process improvements to ensure process efficiencies in the Region
 
 
 <ul>
 <li>
 Collates market level Sales MIS &amp; circulate
 </li>
 <li>
 Participate in internal &amp; external audits and post audits close all open items for the Region and implement actions/process improvements
 </li>
 <li>
 Ensure sharing of best practices among the Area Sales heads
 
 
 </li>
 </ul>
 People Management &ndash; Develop a productive team by recruiting, training, motivating and retaining team members
 
 
 <ul>
 <li>
 Recruit on a timely basis
 </li>
 <li>
 Implement training plans &amp; mentor team members
 </li>
 <li>
 Complete regular performance reviews and feedback
 </li>
 <li>
 Motivate and ensure retention of team
 </li>
 <li>
 Job Purpose of Direct Reports: Describe the job purpose of the direct report/s to the job (in 2-3 lines for each report)
 
 
 </li>
 </ul>
 Regional Sales Head is responsible to lead the SEG business vertical in the cluster to ensure achievement of portfolio &amp; bottom-line growth targets of the business vertical while maintaining portfolio quality &amp; business hygiene and achieving targeted return on assets. He has to ensure driving business through team and to ensure they are motivated, perform to meet the targets and develop their skills. He/ she also has to ensure timely execution of strategic projects at cluster level. He/ she has to execute geographic penetration by expanding potential branches and distribution channels across cluster.
 
 
 Area Sales Head is responsible to lead the SEG business vertical for ABFL in the area to ensure achievement of portfolio &amp; bottom-line growth targets of the business vertical while maintaining portfolio quality &amp; business hygiene and achieving targeted return on assets. He has to ensure driving business through team and to ensure they are motivated, perform to meet the targets and develop their skills.
 
 
 <ul>
 <li>
 Relationships: Describe the nature and purpose of most important contacts or relationship (except superior/team members) with individuals, departments, organizations inside and outside of the organization, that job is required to interact with in order to deliver the job objectives
 
 
 </li>
 </ul>
 
 Relationship Type
 
 
 Frequency
 
 
 Nature
 
 
 
 
 Internal
 
 
 
 Zonal Sales Head
 
 
 Team
 
 
 ABG companies
 
 
 Support functions like HR, Fin, Risk, Collections Legal
 
 
 Daily
 
 
 Daily
 
 
 Need basis
 
 
 Need basis
 
 
 Update, Review discussions
 
 
 Lead, Guide, Monitor
 
 
 For cross selling
 
 
 To avail a service Coordinate
 
 
 
 External
 
 
 
 Channel Partners
 
 
 Customers
 
 
 Dealers &amp; vendors of ABG
 
 
 Daily
 
 
 Daily
 
 
 Daily
 
 
 Sourcing business, Review
 
 
 Negotiation, Relationship building
 
 
 Cross selling, lead generation
</div>

Regional Sales Head - SEG - Delhi

Swiggy

<div>
 
 Future of work: Mandate 3-
 
 
 
 Working from the office/field/ warehouse/market/vendor location etc. all days
 
 
 
 Brief About NAT Team
 
 
 
 The National Accounts team leads partnerships with the largest restaurant chains in the country. Gourmet function in the NAT team manages partnerships with select premium accounts, identifying their need-state, channelizing all inputs, charting out growth plans, and ensuring that exquisite dining experience is brought to the consumer doorstep. Building a mutually beneficial and sustainable partnership with gourmet restaurants is the key objective that Gourmet team drives.
 
 
 
 Roles &amp; Responsibilities
 
 
 
 <ul>
 <li>
 Complete ownership of Gourmet portfolio in City/Region and maintaining a sustainable and mutually profitable growth on business.
 </li>
 <li>
 Build a long term strategic partnership with high value accounts, leveraging JBPs to drive market share for Swiggy
 </li>
 <li>
 Use data resources available across business metrics and enable account managers build deeper insights for partners on a regular basis
 </li>
 <li>
 Manage and own complete the P&amp;L across the portfolio effectively. Understanding of Partner&rsquo;s P&amp;L and business decisions based on the same is expected.
 </li>
 <li>
 Strengthening quality of supply and ensuring that best of the Gourmet restaurants partner with Swiggy.
 </li>
 <li>
 Ensure positive movement in restaurant and customer experience metrics
 </li>
 <li>
 Align monthly activation on consumer offerings and In App marketing interventions in conjunction with the internal teams.
 </li>
 <li>
 Continuously create new growth avenues for restaurants on the platform with deeper engagements.
 </li>
 <li>
 Look to partner on Out of App marketing solutions which can propel faster growths for the brand on the platform.
 </li>
 <li>
 Ability to resolve partner issues, escalate to right internal stakeholders to resolve all issues/queries effectively.
 </li>
 <li>
 Be on top of competitive landscape in terms of partners positioning in the ecosystem
 </li>
 <li>
 Manage, train and nurture a team of Account Managers and pave the journey towards model account management
 
 
 </li>
 </ul>
 
 Desired Candidate
 
 
 
 <ul>
 <li>
 MBA/PGDM 4-6 years of experience in Business Development, Sales or Account Management.
 </li>
 <li>
 A minimum of 1-2 years of Team management experience
 </li>
 <li>
 Proven ability of effective internal and external stakeholder management and build positive relationship with industry leaders
 </li>
 <li>
 Proficient with MS office suite, data analysis, presentation and strategy building
 </li>
 <li>
 A competent decision-maker with the ability to develop, own and build a strategic plan for ensuring the best restaurants partner with us.
 </li>
 <li>
 Result oriented, data forward and a problem solving approach towards business.
 </li>
 <li>
 Effective communication skills
 </li>
 <li>
 Should be a team player, working alongside people from all walks of life
 </li>
 <li>
 Identifies builds and uses a wide network of contacts with people at all levels, internally and externally.
 
 
 </li>
 </ul>
 "We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regards to race, colour, religion, sex, disability status, or any other characteristic protected by the law"
</div>

Regional Gourmet Manager

Heidrick & Struggles

<div>
 
 Title: Engagement Operations Manager
 
 
 Location: Delhi
 
 
 Reports to: Director of Engagement Operations
 
 
 
 
 
 Role Summary:
 
 
 
 
 
 The Engagement Operations Manager plays a critical role in supporting the business with efficient and effective financial engagement management. This role acts as the subject matter expert (SME) for key business processes and systems that enable financial success across the engagement lifecycle. With a strong focus on commercial management, collaboration, and continuous improvement, the Engagement Operations Manager ensures operational excellence and compliance with audit and financial controls.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Serve as the regional SME for financial engagement processes and systems, ensuring consistency, accuracy, and compliance
 </li>
 <li>
 Provide expert support to client delivery teams on engagement set-up, ongoing commercial management, and project close activities
 </li>
 <li>
 Ensure engagements are managed in line with audit and financial controls, with a focus on proactive commercial oversight (revenue, cost, and margin)
 </li>
 <li>
 Collaborate effectively with cross-functional teams to understand and address the broader business process impacts on engagement operations
 </li>
 <li>
 Identify, manage, and resolve issues proactively, ensuring risks are mitigated and solutions implemented efficiently
 </li>
 <li>
 Drive continual business improvement by identifying process inefficiencies and contributing to the design and implementation of enhanced ways of working
 </li>
 <li>
 May provide line management to junior team members, including coaching, performance support, and talent development
 </li>
 <li>
 Take ownership of or contribute to specialist areas such as systems management, reporting, audit readiness, or process optimization
 </li>
 </ul>
 
 
 
 
 
 Key Skills &amp; Experience
 
 
 <ul>
 <li>
 Strong background in commercial and financial management, ideally within a professional services or consultancy environment
 </li>
 <li>
 Deep understanding of engagement lifecycle processes and related systems (e.g., project set-up, budgeting, forecasting, revenue recognition)
 </li>
 <li>
 Proven experience collaborating across cross-functional teams and supporting business-critical decision-making
 </li>
 <li>
 Ability to lead and influence without authority, building trusted relationships with stakeholders at all levels
 </li>
 <li>
 Experience managing or mentoring junior team members
 </li>
 <li>
 Demonstrated commitment to continuous improvement and operational excellence
 </li>
 <li>
 Strong problem-solving, analytical, and communication skills
 </li>
 </ul>
 
 
 
 
 
 To learn more about our firm:
 
 
 
 https://www.heidrick.com/en/careers
 
</div>

Engagement Operations Manager - Leadership Consulting

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92 business development manager jobs IN Delhi

Sales Team Member

Sales Manager

Sales Manager I

Sales Manager I

Regional Sales Head - SEG - Delhi

Regional Gourmet Manager

Engagement Operations Manager - Leadership Consulting