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business director-f&b

business director f b

Career Maker

Job SummaryWe are seeking a highly experienced and dynamic Business Director with a strong Food &amp; Beverage operations background to lead and expand our fast casual dining concept. The ideal candidate will be responsible for driving business growth, overseeing day-to-day operations, and ensuring exceptional customer experiences across multiple outlets. This role demands a strategic leader with proven expertise in scaling F&amp;B businesses, operational excellence, and team leadership.Key Responsibilities<ul><li>Lead overall business strategy and operations for the fast casual dining brand.</li><li>Drive revenue growth, profitability, and market share while maintaining brand identity.</li><li>Oversee daily operations across multiple outlets, ensuring consistent service quality and operational standards.</li><li>Develop and implement SOPs for operations, customer service, and kitchen management.</li><li>Build, mentor, and lead high-performing teams, including outlet managers and support staff.</li><li>Monitor and analyze P&amp;L, budgets, and KPIs to optimize financial performance.</li><li>Lead expansion strategies, including new outlet openings, site selection, and market development.</li><li>Ensure compliance with food safety, health, and hygiene standards across all outlets.</li><li>Collaborate with marketing teams to design and execute campaigns that drive footfall and customer loyalty.</li><li>Establish vendor and supplier relationships, ensuring cost control and supply chain efficiency.</li><li>Introduce operational innovations to improve speed of service, customer satisfaction, and profitability.</li></ul>Qualifications &amp; Requirements<ul><li>Bachelor&rsquo;s degree in Business Administration, Hospitality Management, or related field (MBA preferred).</li><li>10+ years of F&amp;B experience with at least 5 years in senior operations/leadership roles.</li><li>Proven track record in fast casual dining or quick service restaurant (QSR) concepts.</li><li>Strong expertise in operations management, multi-unit leadership, and financial acumen.</li><li>Experience in scaling dining concepts, launching new outlets, and managing high-volume operations.</li><li>Excellent leadership, communication, and people management skills.</li><li>Deep understanding of consumer trends and customer experience in the F&amp;B sector.</li><li>Strong network in the F&amp;B industry, with vendor and supplier management experience.</li><li>Results-driven with the ability to balance strategic vision and operational detail.</li></ul>Preferred Skills<ul><li>Experience with international F&amp;B franchises or homegrown fast casual brands.</li><li>Knowledge of digital ordering platforms, delivery integrations, and loyalty programs.</li><li>Strong analytical skills with the ability to make data-driven decisions.</li><li>Ability to thrive in a fast-paced, high-growth environment.</li></ul>Job Type: Full-time

Business Director-F&B

Hilton

<div>Commercial Manager
The Commercial Director, O&amp;M EMEA is responsible for developing a commercial strategy covering all segments and channels to maximize total revenue and profit performance as well as market share penetration of the hotel. 
 
 
What will I be doing? 
The Commercial Director, O&amp;M EMEA is responsible for developing a commercial strategy covering all segments and channels to maximize total revenue and profit performance as well as market share penetration of the hotel in EMEA.
This role will drive the planning and execution of the commercial strategy and activity through supporting the Revenue management team, Sales, Catering and Events, Marketing, eCommerce and Public Relations teams, through working effectively with area support teams. F&amp;B commercial activities will be shared responsibilities with the F&amp;B Manager, Director of Operations, GM and the Commercial Director.
The Commercial Director is a role model for the commercial community within the owned and managed portfolio in EMEA, and develops teams and individuals in these functions whilst being a Key business partner to the Hotel General Manager. They support hotels in deriving the most value from Hilton Sales teams. The Commercial Directors role is key to seize new opportunities through strong customer relations and works as an Ambassador for the company with our Owners and Key Stakeholders.
The role ensures that commercial management strategies are set for all revenue streams and that all systems are used to their full potential to yield the highest possible amount of revenue from all available space, whether in Rooms, Meeting Space, outlets or other revenue departments. Driving overall FMS results gaining an Unfair share through a disciplined execution of commercial activities.
A Commercial Director will be lead, coach, develop, recruit and retain future talents. He/she will manage performance, develop and evaluate the commercial team members on the agreed KPI&rsquo;s, whilst working effectively as part of a 4D structure on property. Specifically, a Commercial Director will perform the following tasks to the highest standards:
<ul><li>Directly accountable for driving the Top line Budget and Forecast by implementing a commercial strategy and business plan through to execution using the Hilton Commercial Focus process and all available business tools and intelligence available. Deliver as a minimum the budgeted revenues across all revenue streams, To include but not limited; All Rooms, GC&amp;E, F&amp;B, Leisure and Spa with a control on cost of sale, route to market, channel shift and marketing / Ecommerce opportunities.</li>
<li>Work with the GM, Finance and Operations Director to ensure profits are maximized in line with TGOP and EBITDA targets set.</li>
<li>Ensure Business Review Guidelines (current to + 5 years) all Pricing &amp; Rate Quotation Strategies are in place in order to maximize all pricing components of sales and catering opportunities and achieve positive group market share.</li>
<li>Support various On Property, RDOS&rsquo;s, and Area Marketing teams in coordinating hotel level marketing, sales and public relations activities. Liaise with regional support and brand teams to provide maximum benefit to hotel performance.</li>
<li>Support the Cluster Revenue Managers/On Property Revenue Manager and RMCC to establish an optimal mix, review and validate forecasts, develop strategies for different demand periods, and review and approve retail and group pricing strategies.</li>
<li>Develop and maintain strong relationships with all stakeholders, owners, hotel teams, Hilton matrix support teams to ensure commercial benefits of the hotel.</li>
<li>Liaise with VP of Operations, presents commercial strategies to Regional Team and key stakeholders.</li>
<li>Consistently conforms to Hilton brand standards and corporate identity and utilizes all communication tools (under the guidance of regional marketing and BPS).</li>
<li>Keeps in touch with Market trends and review/amend strategies accordingly in line with the evolving market conditions.</li>
<li>Participate in the leadership activity of the Hotel and Region.</li>
</ul>What are we looking for? 
A Commercial Director serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
<ul><li>Minimum of 3+ year&rsquo;s hospitality/travel industry experience in a revenue generating or commercial services role.</li>
<li>Minimum of 3+ years of experience presenting sales plans, presentations, etc. to senior level executives and constituent groups</li>
<li>3+ experience working in a collaborative/matrixed environment</li>
<li>3+ years working with departmental financial data to make strategic/tactical decisions</li>
<li>3+ years of experience evaluating and identifying business opportunities for a business</li>
<li>At least 3 years of experience managing a sales or commercial team</li>
<li>Fluent in English</li>
</ul>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
<ul><li>3+ years working in a multi-complex hotel/travel industry environment</li>
<li>Experience in multiple disciplines with knowledge of Marketing, E-commerce, and Finance</li>
<li>Local language, strong attribute to have</li> 
</ul> 
 
What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Commercial Manager

Diversey

<div>
 
 F&amp;B Account Manager
 
 
 
 
 
 General Scope:
 
 
 The F&amp;B Account Manager is responsible for managing one or more assigned Food &amp; Beverage (F&amp;B) customer accounts. The primary objective is to create customer value through expert technical service, ensure revenue retention, maintain profit margins, and identify opportunities for product growth within existing accounts. While acquiring new business may occur, this is not the core focus of the role.
 
 
 
 
 
 Key Responsibilities:
 
 
 Manage and grow assigned F&amp;B customer accounts.
 
 
 Deliver technical service and application support to ensure customer satisfaction and retention.
 
 
 Identify opportunities for up-selling and cross-selling products within assigned accounts.
 
 
 Maintain pricing discipline and gross profit targets.
 
 
 Analyze customer needs and usage trends to recommend tailored solutions.
 
 
 Prepare account reviews and performance reports as required.
 
 
 Coordinate with internal teams (technical, supply chain, marketing) to fulfill customer needs.
 
 
 Ensure full compliance with company safety and ethical standards.
 
 
 
 
 
 Knowledge &amp; Expertise:
 
 
 Deep understanding of F&amp;B industry processes and challenges.
 
 
 Applied technical knowledge of chemical solutions and sanitation processes used in F&amp;B production environments.
 
 
 Familiarity with HACCP, ISO, and local food safety regulations.
 
 
 Strong relationship management and communication skills.
 
 
 Proficiency in CRM systems and Microsoft Office suite.
 
 
 
 
 
 Job Complexity:
 
 
 Works independently on moderately complex service and account management tasks.
 
 
 Conducts root cause analysis, prepares service recommendations, and implements corrective actions.
 
 
 Interprets technical data and performance metrics to drive customer success.
 
 
 May mentor or guide junior team members.
 
 
 
 
 
 Impact:
 
 
 Direct impact on customer retention, sales revenue, and gross margin.
 
 
 Plays a key role in maintaining client satisfaction and long-term partnerships.
 
 
 Errors could affect contract renewal or customer perception.
 
</div>

Account Manager

IHG Hotels & Resorts

<div><ul><li>Implementation and maintenance of brand standards.
</li><li>Driving the guest experience through service quality.
</li><li>Implementation of quality assurance programs.</li>
<li>Implementation and compliance of the Company&rsquo;s Fire, Life and Safety requirements.</li>
<li>Conducts market and competitor analysis.</li>
<li>Introduces latest trends and adopts new technology.
</li><li>Assists F&amp;B Director with compilation of new food or beverage menus.
</li><li>Develops detailed understanding of the market and guest&rsquo;s&rsquo; needs.</li>
<li>Being attentive to guests and anticipating their needs
</li><li>Takes appropriate actions to resolve guests complaints
</li><li>Manages daily operation of restaurants.</li>
<li>Maintains database (email) of restaurants clients.
</li><li>Reviews checklists to maintain high standard of cleanliness.
</li><li>Challenges the way things are done; identifies areas requiring change and suggests ideas to support the change.</li>
<li>Implementation and maintenance of standard operating procedures.</li>
</ul>
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div>

Restaurants Manager - InterContinental Jeddah ( Saudi nationality only )

Solenis

<div>
 Technical customer services to handle F&amp; B Customers, OPC System, Lubrication System, CIP System, Taski Machines Servicing
</div>

Technical Customer Support Associate II

SIHAMCO

<div>
 SIHAMCO is a strategic partner operating proudly under the General Entertainment Authority (GEA), National Events Center (NEC), Riyadh Season and Jeddah Season since 2019.
 
 
 At SIHAMCO, we don't just lead Saudi Arabia's hospitality and entertainment evolution&mdash;we create it from the ground up. Since 2008, we've been designing, constructing, and operating exceptional experiences that blend local authenticity with global standards. Every destination and concept we launch reflects our commitment to cultural storytelling, creative excellence, and operational precision.
 
 
 
 Crafting a Homegrown Legacy
 
 
 
 All brands under SIHAMCO are homegrown Saudi concepts, fully developed in-house &mdash; from initial vision and brand identity to concept creation, design, execution and operation. We don't import ideas; we build them &mdash; crafting unforgettable experiences from scratch that resonate deeply with both local and international audiences.
 
 
 
 Our Signature Brands
 
 
 
 Every brand under our umbrella is proudly reflecting the heart and soul of Saudi culture, while achieving international acclaim. With over 25 original homegrown brands, SIHAMCO not only sets &mdash; but consistently surpasses &mdash; global standards in Entertainment, Hospitality, F&amp;B, Lifestyle, Wellness, Family &amp; Pet Entertainment Experience. Our signature ventures: The Groves, ZodiaC Cuisine, Little Krazy, LucaLand, LucaPark, The Polar Ice Bar, Milk &amp; Butter Nail Spa, Kooz Karak, Birds of Eden, El Lechazo, Khawaja Yanni, Zama Zulu, Hawanim Groves City, Vida Vera, The Groves Pizzeria and Gem-In-I showcase what it means to innovate locally and shine globally.
 
 
 Our brands are also registered across the GCC and internationally such as the United Kingdom, Egypt, Morocco etc ensuring full legal protection and readiness for global expansion.
 
 
 
 We Are Only Getting Started!
 
 
 
 Several exciting new concepts and brands are currently under development, with launches planned in the coming months. From bold new ideas to thoughtfully crafted experiences, SIHAMCO continues to grow its portfolio with originality, creativity and cultural pride.
 
 
 
 People First
 
 
 
 Our team is our greatest asset&mdash;a dynamic mix of local talent and international expertise, all united by a passion for excellence. We nurture careers, encourage creativity, and build leaders.
 
 
 
 Join Us
 
 
 
 Whether you're an emerging talent or a seasoned professional, SIHAMCO offers a platform to grow, create, and shape history. Each concept we launch is a new chapter in a legacy that belongs to Saudi Arabia and speaks to the world.
 
 
 
 Job Summary
 
 
 
 We are looking for an experienced Warehouse Supervisor to oversee multi-location storage operations that include food &amp; beverage goods, restaurant operating equipment (OE), and seasonal/event assets. The role will manage the receiving, storing, issuing, and tracking of stock and assets, as well as monitor overseas shipments and coordinate deliveries to ensure timely arrival. This position requires strong organizational skills, experience in both F&amp;B stock control and asset management, and the ability to coordinate with procurement, cost control, and operations teams.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Supervise daily warehouse operations at the main store and coordinate with 2 off-site storage facilities
 </li>
 <li>
 Receive goods and assets from overseas shipments and local suppliers, ensuring complete documentation (invoices, delivery notes, packing lists) and proper entry into the inventory system
 </li>
 <li>
 Organize and track stock (F&amp;B consumables, restaurant equipment, event assets, lighting, computers, seasonal/Ramadan equipment) across all storage locations
 </li>
 <li>
 Maintain accurate inventory records through stock counts, variance checks, and reconciliations with system reports
 </li>
 <li>
 Ensure FIFO (First In, First Out) and proper storage standards (dry, chilled, frozen, and delicate equipment)
 </li>
 <li>
 Coordinate stock transfers between warehouses and the operational site to support daily operations and events
 </li>
 <li>
 Lead and supervise warehouse staff, delegating tasks, monitoring performance, and ensuring compliance with safety and organizational standards
 </li>
 <li>
 Follow up on overseas shipments, coordinating with procurement, shipping agents, and customs to ensure timely delivery
 </li>
 <li>
 Prepare consolidated warehouse reports (stock movement, shortages, damages, variances) for management
 </li>
 <li>
 Work closely with the Finance Department, ensuring invoices, GRNs (Goods Received Notes), and stock entries are accurate and submitted on time to support supplier payments
 </li>
 <li>
 Maintain safety, cleanliness, and security standards across all warehouse locations
 </li>
 <li>
 Collaborate with procurement, F&amp;B, cost control, and event operations to align stock availability with operational needs
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 
 Education &amp; Experience
 
 
 
 <ul>
 <li>
 Diploma or Bachelor's degree in Logistics, Supply Chain, or related field
 </li>
 <li>
 3-5 years' experience in warehouse supervision, preferably in hospitality/F&amp;B
 </li>
 <li>
 Experience handling both consumable goods and operating assets/equipment
 </li>
 <li>
 Proven experience coordinating overseas shipments, customs clearance, and supplier follow-ups
 
 
 </li>
 </ul>
 
 Skills &amp; Competencies
 
 
 
 <ul>
 <li>
 Strong organizational and leadership skills
 </li>
 <li>
 Knowledge of inventory systems (SMACC, MC System, Oracle, SAP, or similar)
 </li>
 <li>
 Familiarity with international shipping and customs documentation
 </li>
 <li>
 Strong reporting and MS Excel skills
 </li>
 <li>
 Good communication skills in English (Arabic is a plus)
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 At SIHAMCO, we believe in rewarding our team with more than just a job &mdash; we offer an inspiring work environment and real opportunities for growth. Our benefits include:
 
 
 <ul>
 <li>
 Competitive salary packages - aligned with market standards and experience
 </li>
 <li>
 Health insurance, accommodation provided and transportation allowance
 </li>
 <li>
 Career development &amp; Internal promotions - grow with us across departments and seasons
 </li>
 <li>
 Creative &amp; collaborative work culture - built on passion, innovation, and attention to detail
 </li>
 <li>
 Exposure to high-end hospitality &amp; entertainment concepts - gain experience in premium F&amp;B and entertainment
 </li>
 <li>
 Experience working on premium events within The Groves, Riyadh Season
 </li>
 <li>
 Cultural diversity - join a team of passionate professionals from around the world
 
 
 </li>
 </ul>
 Join us and be part of a company that's redefining hospitality in Saudi Arabia and beyond.
</div>

Warehouse Supervisor

Premium Food Company Ltd.

<div>
 
 
 Job Purpose
 
 
 
 
 
 
 The Training Manager is responsible for developing, implementing, and overseeing training programs that enhance the performance, service quality, and guest experience across the hospitality / food &amp; beverage operations. This role ensures that employees are well-trained in company standards, product knowledge, service excellence, safety, and compliance, ultimately driving operational efficiency and customer satisfaction.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 
 Training &amp; Development
 
 
 <ul>
 <li>
 Design, deliver, and evaluate training programs for all levels of staff (frontline, supervisors, and managers).
 </li>
 <li>
 Develop induction/orientation programs for new hires to ensure smooth onboarding.
 </li>
 <li>
 Create tailored training modules for F&amp;B service, food handling, safety, hygiene, and customer service excellence.
 </li>
 <li>
 Ensure compliance with local labor laws, health, and safety regulations.
 </li>
 </ul>
 
 
 
 
 
 Operational Excellence
 
 
 <ul>
 <li>
 Work closely with Operations and HR to identify training needs through performance evaluations, guest feedback, and business requirements.
 </li>
 <li>
 Standardize service procedures across all outlets to maintain consistent quality.
 </li>
 <li>
 Monitor training effectiveness by tracking KPIs such as guest satisfaction, service scores, staff turnover, and productivity.
 </li>
 </ul>
 
 
 
 
 
 Leadership &amp; Coaching
 
 
 <ul>
 <li>
 Train and coach supervisors and line managers to become effective on-the-job trainers.
 </li>
 <li>
 Develop succession planning programs for high-potential employees.
 </li>
 <li>
 Support a culture of continuous learning and service excellence.
 </li>
 </ul>
 
 
 
 
 
 Administration &amp; Reporting
 
 
 <ul>
 <li>
 Maintain accurate training records, attendance, and evaluation reports.
 </li>
 <li>
 Prepare training budgets and manage resources effectively.
 </li>
 <li>
 Report regularly to management on training outcomes, gaps, and recommendations.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Skills
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Hospitality Management, Human Resources, or related field.
 </li>
 <li>
 Minimum 5&ndash;7 years&rsquo; experience in Training &amp; Development within hospitality or F&amp;B industry.
 </li>
 <li>
 Strong knowledge of service standards, food safety, HACCP, and customer experience.
 </li>
 <li>
 Excellent presentation, communication, and facilitation skills.
 </li>
 <li>
 Ability to design engaging training content (classroom, e-learning, and on-the-job).
 </li>
 <li>
 Proficiency in MS Office and training software/tools.
 </li>
 <li>
 Fluent in English; Arabic or other languages is an advantage.
 </li>
 </ul>
 
 
 
 
 
 Key Competencies
 
 
 <ul>
 <li>
 Passion for hospitality and service excellence.
 </li>
 <li>
 Strong leadership and interpersonal skills.
 </li>
 <li>
 Analytical and results-oriented mindset.
 </li>
 <li>
 Creativity in developing interactive training methods.
 </li>
 <li>
 Ability to work in a multicultural and fast-paced environment.
 </li>
 </ul>
 
 
</div>

Training Manager in Hospitality / F&B

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