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business intelligence analyst i - vauto Jobs in Atlanta

business intelligence analyst i - vauto

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vendor relationship analyst Jobs in Atlanta

vendor relationship analyst

business intelligence analyst i vauto

Cox Automotive

<div>Seeking a detail-oriented and nimble Business Intelligence Analyst I to join the vAuto Business development team. This position offers an exciting opportunity to contribute to the vAuto business by supporting the Analytics Manager in conducting exploratory analyses and developing reporting frameworks that enhance stakeholder decision-making through data-driven insights. 
 
This entry-level position works with vAuto stakeholders and boundary partners... 
<ul><li>
Understand business objectives and priorities</li><li>
Gather requirements and build self-service analytics tools for easy-to-use insights by applying advanced analytics methodologies</li><li>
Turn quantitative analysis into an easy-to-understand story with recommendations and/or next steps</li></ul> 

Exhibits an eagerness to... 
<ul><li>
Develop a deep understanding of the business and identify opportunities to generate value through analytical exploration</li><li>
Explore new tools and automation opportunities to improve the speed of delivery</li></ul> 

Key responsibilities include... 
<ul><li>
Build SQL queries that are purposeful, efficient, and reusable</li><li>
Analyze datasets to uncover trends, patterns, and insights that support business decision-making</li><li>
Review data for inconsistencies or anomalies that could skew analytical results</li><li>
Support components of larger projects with direct manager involvement</li></ul> 

** This position is not eligible for sponsorship. **
 
 
Minimum Qualifications: 
<ul><li>
Bachelor's degree in a related discipline. The right candidate could also have a different combination, such as 4 years experience in a related field
</li><li>Intermediate Snowflake and SQL code development skills</li><li>
Capable of synthesizing complicated data and analyses into a coherent and consistent story that easily digestible</li><li>
Communication and presentation skills to curate messages based on both technical and non-technical audiences.</li><li>
Has an ownership mindset, taking accountability for driving results</li><li>
Be motivated to constantly improve and identify opportunities for efficiency</li><li>
Detail-oriented with a commitment to data accuracy and quality.</li><li>
Must be able to work core Eastern Standard Time hours</li><li>
Able to travel up to 5% of the time (approximately 1 trip/yr)</li></ul> 

Preferred Qualifications: 
<ul><li>
Knowledge with AI tools such as Copilot and ChatGPT is preferred</li><li>
Visualization tool development experience is a plus (e.g. Tableau, Power BI, DOMO)</li><li>
Experience with forecasting or applying statistical methods to analyses is a plus</li></ul> 
USD 54,200.00 - 81,400.00 per year 
 
Compensation: 
 
Compensation includes a base salary of $54,200.00 - $81,400.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program. 
 
Benefits: 
 
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. 
 
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.</div>

Business Intelligence Analyst I - vAuto

Rapid Eagle Inc

<div>Benefits: 
<ul><li>Dental insurance</li>
<li>Donation matching</li>
<li>Health insurance</li>
</ul> 
Lead GCP Data Analyst /GCP Data Engineer (Retail &amp; CDP Focus). 
Atlanta, GA. 
 
Role Overview: 
We are seeking a highly skilled and technically proficient Lead Data Analyst/Data Engineer with deep expertise in Customer Data Platforms (CDPs), Google Cloud Platform (GCP), and data pipeline orchestration tools like Airflow. This role is critical to driving our CRM, personalization, and measurement initiatives, and will require someone who can hit the ground running with minimal onboarding. 
The ideal candidate will bring strong retail domain knowledge, hands-on experience with big data ecosystems, and a proven ability to architect and optimize scalable, modular data solutions. You will be expected to lead technical conversations, resolve complex data issues, and mentor junior team members while collaborating cross-functionally with marketing, product, and engineering teams. 
 
Key Responsibilities: 
<ul>
<li>Lead analytics and engineering efforts across CRM, CDP, and personalization programs, enabling segmentation, targeting, lifecycle marketing, and campaign execution.</li>
<li>Architect and optimize data pipelines using Airflow, BigQuery, and other GCP-native tools to support scalable and reusable workflows.</li>
<li>Analyze and resolve data quality issues across platforms like Amperity, Acxiom, and other CDPs, ensuring accurate customer profiles and campaign performance.</li>
<li>Design and implement modular, production-grade code for data ingestion, transformation, and measurement workflows.</li>
<li>Develop and maintain dashboards and reporting frameworks using GCP-native solutions (e.g., Looker, BigQuery).</li>
<li>Collaborate with cross-functional teams to translate business needs into technical solutions and data products.</li>
<li>Lead strategic data discussions with senior stakeholders, influencing decisions through actionable insights and technical expertise.</li>
<li>Serve as a Subject Matter Expert (SME) in data engineering and analytics, mentoring junior analysts and promoting best practices in data governance, storytelling, and campaign measurement.</li>
<li>Apply agentic AI techniques to automate insight generation and enhance personalization and marketing intelligence.</li>
</ul>Required Qualifications: 
<ul>
<li>Bachelor&rsquo;s or master&rsquo;s degree in data science, Computer Science, Statistics, or related field.</li>
<li>15+ years of experience in data analytics and engineering, with at least 3 years in a lead or SME role.</li>
<li>Proven experience in retail industry, with deep understanding of customer behavior, merchandising, and omnichannel strategies.</li>
<li>Hands-on expertise with GCP, including BigQuery, Cloud Composer (Airflow), Dataflow, and Looker.</li>
<li>Strong experience with Customer Data Platforms such as Amperity, Acxiom, or similar.</li>
<li>Proficiency in SQL, Python, and modular code development for analytics and engineering workflows.</li>
<li>Deep understanding of CRM data structures, personalization logic, campaign execution, and marketing measurement.</li>
<li>Ability to work independently, take ownership, and deliver results with minimal guidance.</li>
<li>Excellent communication skills, with the ability to present complex data insights to senior stakeholders.</li>
</ul>Experience with agentic AI frameworks or similar technologies is a strong plus</div>

GCP Data Engineer

Southern Company

<div>Cyber Security Analyst
Job Description
A Southern Company Security Analyst participates in monitoring, hunting and responding to cyber security events. He or She, provides a front-line role during cyber security incidents, identifying the extent of the threat, business impacts and advising or sometimes performing the most suitable course of action to contain, eradicate and remediate an incident. A Southern Company Security Analyst maintains a good knowledge of the threat landscape, helps enhance visibility and response capabilities by identifying new methods of detecting threats. A Southern Company Security Analyst is proactive and seeks out adversaries determined to negatively impact Southern Companies reputation, financial interest or threatens the safety of our employees and customers.
Candidates are expected to discuss and demonstrate they meet required qualifications for applicable roles.
Responsibilities
<ul><li>Take action on security events presented to Analyst via SIEM, user submissions, dashboards, etc.</li>
<li>Self-initiate hunting initiatives to discover potential breaches or undiscovered cyber threats</li>
<li>Remain abreast of emerging threat patterns and provide recommendations to detect threats</li>
<li>Assists with patching recommendations and workarounds for zero-day threats.</li>
<li>Coordinate mitigation or remediations task with stakeholders or supporting teams</li>
<li>Communicates with management on incident updates.</li>
<li>Monitors SIEM and analyzes security events to determine appropriate actions</li>
<li>Monitors emails containing links/attachments associated with potential phishing attempts to determine appropriate actions</li>
<li>Identify and tune false positives associated with current security events</li>
<li>Document analytical steps and findings associated with security event investigations</li>
</ul>Qualifications Required for Cyber Security Analyst
<ul><li>2 years IT security experience</li>
<li>Minimum 2 years of experience in performing analysis on Windows and LINUX/UNIX systems</li>
<li>Minimum 2 years of experience and/or familiarity in the following areas:</li>
</ul>+ Network/Endpoint: analysis tools
+ Scripting languages
+ Windows/Unix command line utilities
+ Reputation analysis associated with IP&rsquo;s, Domains, Email Addresses
+ Ticketing Systems
<ul><li>Required to submit to a background examination.</li>
<li>Experience operating within a security application such as Kali, Metasploit, and etc.</li>
<li>Familiar with and have worked within Cyber Security Frameworks such as:</li>
</ul>+ NIST 800 &ndash; 61
+ Attack Life Cycle
+ SANS Security Controls
+ MITRE
<ul><li>SANS Security 500 Series or other industry standard equivalent</li>
<li>Experience with PCAP analysis</li>
<li>Experience investigating endpoint and network security events</li>
<li>Experience investigating user reported Phishing events (specifically investigating suspicious links and attachments)</li>
<li>Experience analyzing security events utilizing sandbox technology</li>
<li>Experience operating within a security application such as Kali, Metasploit, and etc.</li>
<li>Oral and written communication skills</li>
<li>Experience taking ownership of incidents from acknowledgement to resolution</li>
<li>Ability to identify and mitigate security events by recommending and/or implementing defensive/preventive strategies</li>
<li>Experience initiating security event investigations</li>
</ul>Preferred capabilities :
<ul><li>Oral and written communication skills</li>
<li>Ability to take ownership of incidents from acknowledgement to resolution</li>
<li>Ability to initiate security event investigations</li>
<li>Ability to comprehend and articulate business impact associated with security events</li>
<li>Interacting with vendors to support proof of concepts</li>
<li>Proficient in Microsoft Office products: Excel, Word, Outlook and etc.</li>
<li>Exposure, experience and/or knowledge of cloud technology</li>
<li>Familiar with NIST 800-61 and SANS Critical Security Controls</li>
<li>Ability to identify and mitigate security events by recommending and/or implementing defensive/preventive strategies</li>
</ul>Desired certifications:
<ul><li>GIAC Security Essentials (GCIH)</li>
<li>GIAC Certified Intrusion Analyst (GCIA)</li>
<li>Security+ Other certifications within IT Security</li>
</ul>Characteristics of an Southern Company Cyber Analyst
<ul><li>Self-Motivated &ndash; Cyber Analysts do not only act when security tools trigger alerts, we are suspicious by nature and can generate security events based on self-initiated task.</li>
<li>Perseverance - Cyber Analysts identify resources that allow us to move through or around barriers as we analyze cyber security events.</li>
<li>Dependable &ndash; Cyber Analysts work within a team environment and thus, we rely on one another for knowledge-sharing and dependence.</li>
<li>Integrity - As Cyber Analysts, our reputation is our code of ethics. We are not perfect. We admit our mistakes. We do the right thing.</li>
<li>Sense of Humor &ndash; Although this may vary, just have one; I promise we can work with it. We have a lot of fun in what we do, so you will need a sense of humor to keep up.</li>
</ul>This position falls under the company&rsquo;s Insider Threat Program and will have access to, and control over sensitive data, systems or assets. Enhanced personnel screening, which includes a background review, drug screen and psychological assessment, will be required if you are selected for this position
About Southern Company
Southern Company (NYSE: SO ) is a leading energy provider serving 9 million customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy solutions provider with national capabilities, a fiber optics network and telecommunications services. Through an industry-leading commitment to innovation, resilience and sustainability, we are taking action to meet customers' and communities' needs while advancing our goal of net-zero greenhouse gas emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture has been recognized by a variety of organizations, earning the company awards and recognitions that reflect Our Values and dedication to service. To learn more, visit www.southerncompany.com .
Southern Company invests in the well-being of its employees and their families through a comprehensive total rewards strategy that includes competitive base salary, annual incentive awards for eligible employees and health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being. This position may also be eligible for additional compensation, such as an incentive program, with the amount of any bonus/awards subject to the terms and conditions of the applicable incentive plan(s). A summary of the benefits offered for this position can be found here https://seo.nlx.org/southernco/pdf/SOCO-Benefits.pdf . Additional and specific details about total compensation and bene&#64257;ts will also be provided during the hiring process.
Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.
Job Identification: 15082
Job Category: Cybersecurity
Job Schedule: Full time
Company: Southern Company Services</div>

Cyber Security Analyst

HockeyStack

<div>HockeyStack is an Applied AI company on a mission to automate sales, marketing, and customer success for B2B companies. We build the most complete and accurate picture of the B2B buyer by integrating with every tool your team uses, partnering with third-party data providers, and deploying custom AI research agents. We use this data to power applications that automate high-value, high-complexity workflows across the go-to-market and revenue teams. Our core products include:<ul><li>
Marketing Intelligence &ndash; instantly answers questions like &ldquo;What led to that sudden drop in pipeline?&rdquo;</li><li>
Account Intelligence &ndash; surfaces next-best actions to help reps move target accounts toward conversion</li></ul>
Since launching in January 2023, we&rsquo;ve come through Y Combinator, raised a $26M Series A led by Bessemer. We&rsquo;re growing 3&times; year-over-year, have hit multimillion ARR, and process over 60 TB of GTM data monthly. Based at our San Francisco HQ, we operate fully in-person, move fast and hire people who are ready to win.<h1 class="jobSectionHeader">
Your Mission</h1>
We are seeking a customer-focused Data Analyst to help our clients answer their most important business questions around GTM revenue performance and marketing spend optimization. This is not a heavy data-engineering role; instead, you&rsquo;ll use HockeyStack&rsquo;s platform and available data to guide customers toward impactful insights and recommendations.<h1 class="jobSectionHeader">
What You&rsquo;ll Do</h1><ul><li>
Partner with customers to solve their revenue goals, challenges, and questions. 
Use HockeyStack&rsquo;s platform to uncover insights and deliver clear, actionable recommendations.</li><li>
Translate complex metrics into straightforward explanations for non-technical audiences.</li><li>
Be the Data Partner to support Customer Success Managers in delivering strategic guidance to clients.</li><li>
Identify patterns and trends in marketing and sales data to advise customers on where to focus efforts.</li><li>
Collaborate with internal teams to continuously enhance the customer experience.</li></ul><h1 class="jobSectionHeader">
Core Strengths</h1><ul><li>
Business Insight: Ability to connect data to revenue outcomes and business strategy.</li><li>
Customer Orientation: Skilled at understanding client goals and delivering value through insights.</li><li>
Analytical Thinking: Comfortable framing and answering complex questions with data-driven logic.</li><li>
Clear Communication: Able to translate analytics into simple, impactful recommendations.</li></ul><h1 class="jobSectionHeader">
What We&rsquo;re Looking For</h1><ul><li>
Ownership-first mindset &mdash; you take initiative, move fast, and figure things out</li><li>
Thrive in early-stage, high-urgency environments where speed and impact matter</li><li>
Curious, self-aware, and feedback-driven &mdash; you bring energy, not ego</li><li>
See this role as a defining chapter &mdash; not a stepping stone or side quest</li></ul><ul><li>
Bachelor&rsquo;s degree in Mathematics, Statistics, Data Science, Applied Economics, or a related field.</li><li>
1&ndash;3 years of experience in Data Analytics or Consulting with Analytical focus. Strong preference for candidates with Marketing Analytics or GTM/Sales Analytics Experience.</li><li>
Strong problem-solving skills with the ability to structure and answer key business questions.</li><li>
Excellent communication skills to convey data-driven insights to senior stakeholders.</li><li>
Familiarity with SaaS, B2B marketing, or revenue analytics is a strong plus.</li><li>
Ability to think strategically and recommend actions based on data, without needing to deep-dive into raw datasets.</li></ul><h1 class="jobSectionHeader">
Why Join Now?</h1>
We&rsquo;re at an inflection point. The product is proven, the market is massive, and the opportunity is wide open. You&rsquo;ll be joining a company with real traction, rapid growth, and meaningful backing&mdash;where every person still shapes the outcome. This isn&rsquo;t just a job. It&rsquo;s a chance to build something category-defining with people who care deeply about doing it right.
We&rsquo;re building a high-performing, culture at our San Francisco HQ, where the team collaborates shoulder-to-shoulder. While that's our standard for most roles, this position is uniquely flexible&mdash;offering remote options for exceptional candidates based in the U.S. or internationally, as long as you're fully available during U.S. business hours. The base salary range for this role is $40,000 to $120,000 USD, adjusted for location, experience, and qualifications.
HockeyStack is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other legally protected status. We celebrate diversity and are committed to fostering an inclusive environment for all employees.</div>

Data Analyst

Resource Management Associates, LLC

IT Human Resources Business Analyst (GA778968)Job Summary:Human Resources Business AnalystPerforms systems integration and UAT testing as assigned. Performs data imports and exports within prescribed timeframes, conducts routine checks for quality assurance and data integrity. Maintains and updates CRTs, look up tables, reference materials, and structures to support change(s) in configuration, business rules, organizational set up, interfaces, and/or system access.Responds to customer inquiries in a timely manner. Works with IT and other stakeholders to resolve problems and provide solutions. Assists in the development of standards and procedures. Keeps abreast of changes within the business community.Preferred QualificationsBachelor&rsquo;s degree in related field, PMP certification. Must demonstrate a minimum of 3 years&rsquo; business analyst experience working within an enterprise system supporting 4000+ employees and staff. Expert user of Power BI and Microsoft Office.Job Types: Full-time, Contract, TemporaryPay: $33.65 per hourWork Location: Hybrid remote in Atlanta, GA 30334

IT Human Resources Business Analyst (GA778968)

Tropical Smoothie Cafe

<div><div>SUMMARY OF RESPONSIBILITIES 
The Sr. Brand Analyst is responsible for measuring, monitoring, reporting, and analyzing key metrics for the brand. The Analyst will provide analytics and data transformation support at the enterprise level adding value cross functionally among marketing, finance, operations, development, and IT/data teams. This role is highly collaborative and necessitates working with teams across the organization. For assigned projects, the Sr. Brand Analyst will lead problem solving, structure issues, plan analysis, synthesize findings, identify indicated actions, and communicate complex analyses in a simple, easily understood manner. 
 
ESSENTIAL FUNCTIONS</div>
<ul><li>Analyzes performance of promotions, menu, marketing and digital initiatives, and other factors impacting business performance. Provides insights and recommendations to stakeholders to drive strategy and sales growth</li>
<li>Creates and maintains reports and dashboards with information including but not limited to operations metrics, development analysis, sales performance, and marketing analysis</li>
<li>Monitors data accuracy and completes QA as necessary to ensure accuracy and functional design of company-wide reporting systems and dashboarding. Participates in partnerships with our external system providers and our internal team to ensure that data needs are met to support internal business needs</li>
<li>Leverages internal and external data sources to critically examine the business and market and find novel insights. Communicates insights in a clear and compelling way</li>
<li>Assists in systems/process implementations as required to include data integration</li>
<li>Aids in the compilation of monthly reporting to investors/board</li>
<li>Provides forecasting support for products, promotions, and overall sales based on historical performance and other relevant factors</li>
<li>Educates and trains non-analytics personnel on tools such as PowerBI and Excel to enhance team&rsquo;s decision-making capabilities</li>
</ul><div>REQUIRED EXPERIENCE</div>
<ul><li>3 to 5 years relevant experience in analytics, finance, or marketing strategy</li>
<li>Experience in restaurant or hospitality industries a plus</li>
</ul>
<div></div><div>EDUCATIONAL REQUIREMENTS 
BS or BBA in Marketing/Business, Finance, or related field 
 
REQUIRED CERTIFICATES, KNOWLEDGE, OR LICENSES</div>
<ul><li>Advanced knowledge of MS Office with expertise in Excel</li>
<li>Experience with PowerBI, Tableau or similar data visualization tools desired</li>
<li>Strong analytical and problem-solving skills with an appreciation of and attention to important details</li>
<li>Strong interpersonal, written, communication and relationship-building skills</li>
<li>Self-starter: able to clarify ambiguity and create solutions in a fast-paced organization</li>
<li>Solid project management skills with excellent organizational skills and ability to maintain composure under pressure</li>
<li>Ability to work cross-functionally and build working relationships through collaboration, influence, and negotiation to successfully accomplish a task</li>
<li>Ability to work on tight deadlines in a fast-paced, team environment</li>
</ul><div>TRAVEL REQUIREMENTS</div>
<div>This position requires up to 15% travel as needed to support key business initiatives</div></div>

Sr. Brand Analyst

APCU | Center Parc Credit Union

<div>Do you have past work experience as a Teller in a bank or credit union? This is an In-Branch opportunity to serve our members In-Person in a Teller capacity. If you have EXCEPTIONAL Customer Service skills and cash handling skills, we want to talk to YOU!<div>
Title: Member Service Representative I -Teller</div><div>
Target hiring pay range: $17.40 - $21.75 per hour</div><div>
Position Status &ndash; Full Time non-exempt (Hourly)</div>
Reports To: Reports to Branch Manager
The listed pay information includes the minimum rate of pay to the mid-point rate of pay for the posted position The actual compensation for this position may vary based upon, but not limited to, licenses or certifications, education or equivalent work experience, market data, qualifications, relevant experience, prior work and performance history, geographic location, and business sector.
We believe great work is to be rewarded with great benefits. Our benefits include, but aren&rsquo;t limited to, Medical coverage with generous company contributions, Dental with employee only coverage paid by the company, Vision with employee only coverage paid by the company, Paid Time-Off, 401k plan with a defined company match, company paid long-term disability, short term disability, and company paid holidays.
Purpose: The primary purpose of this position is to assist Atlanta Postal Credit Union to live out our Mission, &ldquo;To help our members achieve financial success by providing exceptional products and service.&rdquo;<div>
The Member Service Representative I (MSRI) performs a variety of payment, withdrawal, and cash deposit services for existing and potential members of the Credit Union. The delivery of these services may be performed in a branch operations center or a call center. Depending on their assignment, the MSRI from time to time may perform all or a portion of the tasks listed herein but all incumbents are expected to be proficient in each task over time.</div><div></div> 
Essential Duties and Responsibilities: Other duties may be assigned.<ul><li>
Deliver outstanding service to both internal and external members that is in alignment with our Service Promises:<ul><li>
I promise to be mindful of your time with fast, efficient, courteous, and friendly service.</li><li>
I promise to demonstrate integrity in all my interactions.</li><li>
I promise to always treat you with dignity and respect.</li><li>
I promise to work with fellow employees throughout the credit union to ensure you receive the best possible products, service, and solutions.</li><li>
I promise to safeguard the security and confidential nature of your financial information.</li><li>
I promise to greet you with a smile and thank you for your business when your transaction is completed.</li><li>
I promise to deliver on our mission to help you achieve financial success by providing exceptional products and service.</li></ul></li><li>
Receives and processes a variety of transactions with a high level of accuracy and in accordance with all APCU service promises, policies, and procedures.</li><li>
Assumes responsibility for the efficient, effective, and accurate performance of all teller functions that can be processed in person on a branch teller line or via the ITM.</li><li>
If assigned to service transactions primarily via the ITM, in times of diminished ITM transaction volume, receives member calls in the call center.</li><li>
As required or assigned, may process night deposit transactions, balances ATM cash machine, sell gift cards, cash savings bonds, etc.</li><li>
Handles request of varying degrees of complexity; some routine in nature and others requiring research and problem-solving skills to identify and resolve issues.</li><li>
Depending on assignment, performs end of shift balancing and other clerical duties according to procedures; maintains teller cash at credit union levels.</li><li>
May complete a variety of service requests, clerical duties, and research associated with the resolution of member inquiries and concerns.</li><li>
Engages in needs-based dialogue with members to fully understand the member&rsquo;s financial needs.</li><li>
Recommends and positions credit union products and services that meet the member&rsquo;s needs.</li><li>
Based on member needs, makes referrals to internal partners for product delivery</li><li>
Utilizes product knowledge, customer service skills, and consultative sales skills to overcome member skepticism or member objections when a recommended product or service is genuinely in the best interest of the member.</li><li>
Facilitates the ability for the member to speak with internal business partners for resolution of inquiries and concerns that can&rsquo;t be resolved by yourself.</li><li>
As assigned, receives inbound calls in a call center environment and provides member services in accordance with all guidance, processes, and procedures of the call center.</li><li>
Follows all processes and practices that have been put in place to mitigate fraudulent activity and unnecessary risks.</li><li>
Maintains up to date product knowledge; has a full understanding of the features and benefits of the products and services offered by the credit union.</li><li>
Complies with all aspects of BSA/AML and OFAC regulations as they relate to this position.</li><li>
Other duties as assigned.</li></ul>
Supervisory Responsibilities: No direct reports. May manage day-to-day task through indirect reporting relationships or through a matrixed management approach and the ability to collaboratively interact with internal and external partners.<div>
Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/pr ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</div><div></div><div> 
REQUIRED Education and/or Experience:</div><ul><li>
Requires a level of knowledge normally gained with a high school diploma or equivalent</li><li>
Prior customer service work experience, call center work experience or teller work experience</li><li>
10-Key calculator, typing and keying skills, and working knowledge of Microsoft Office software</li></ul><div>
PREFFERED Education and/or Experience:</div><ul><li>
Prior cash handling work experience</li><li>
1-year specific member facing work experience or call center specific work experience within a Credit Union</li><li>
Prior experience completing transactions in Symitar, and Meridian Link</li></ul><div>
Physical Job Requirements:</div>
Must be physically able to operate a variety of automated office machines such as calculator, computer, printer, facsimile, telephone, copier, etc. Must be able to stand, bend and stoop as needed. Must be able to lift and/or carry weights of 5 to 25 pounds.
APCU Center Parc Credit Union is an equal opportunity employer committed to providing equal opportunities to applicants and our policy is not to discriminate against any applicant or employee based on race, color, sex, religion, national origin, disability status or veteran status or any other basis protected by applicable federal, state, or local laws. APCU Center Parc Credit Union prohibits harassment based on the same protected classes and criteria.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
The requirements for the position listed are general and are not all inclusive. If you have any questions concerning this position, please contact Human Resources.
Please note that an employment offer, and your continued employment are contingent upon acceptable results of a background and credit check, and satisfactory proof of your right to work in the U.S.</div>

Member Service Representative I - Teller

Explore 232+ Business intelligence analyst i vauto in Atlanta this October. Find roles across top companies and apply now to boost your career.