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business services team manager

Canonical

<div>
 Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in more than 80 countries and very few roles based in offices.
 <br/>
 <br/>
 The company is founder led, profitable and growing. We are hiring a
 <strong>
  Business Services Team Manager
 </strong>
 to lead efficient and effective travel, logistics, event, scheduling, expense policy and administration.
 <br/>
 <br/>
 This executive role requires outstanding coordination, planning, decision-making, budgeting, procurement, reporting and management. It is a fast-paced and complex operation in the tech industry.
 <br/>
 <br/>
 We coordinate large-scale company events which involve travel for hundreds of people from 80+ countries. We run such events four times a year, a significant investment in our ability to shape culture, teamwork, execution plans and strategy. Our team is responsible for travel procurement and logistics, ensuring that these events run efficiently and safely. Visas, travel complications and unexpected situations make this a complex operation to run efficiently, demanding a rigorous approach and high work ethic in the team.
 <br/>
 <br/>
 This team also serves as an independent check on expense claim approval, ensuring fairness and consistency across teams and countries. This requires integrity, transparency and accountability, and a willingness to set and politely defend the same expectations of the most senior and most junior colleagues.
 <br/>
 <br/>
 Together these responsibilities amount to tens of millions in operational costs and a significant number of tactical and operational decisions.
 <br/>
 <br/>
 Our team also provides traditional 'EA' services for company leads, though they do this across departments and as a consistent service rather than as personal assistants; they set and deliver to expectations on specific kinds of work. They schedule meetings, coordinate monthly reports, handle delegated approvals for travel and expenses, work across teams, coordinate with suppliers, and run small projects or initiatives.
 <br/>
 <br/>
 Location: Worldwide, home based, except in locations where we have an office, such as London, Taipei and Beijing
 <br/>
 <br/>
 Leadership and accountability
 <br/>
 <br/>
 This team has a direct impact on every team at Canonical. It is important for them to have excellent judgment and interpersonal skills, the confidence to hold people accountable and defend positions of policy, and the work ethic to move quickly through a large volume of work. It is also essential that the team participate in every company event, from the planning and venue selection stages to scheduling, operations and safety reviews, to ensure that they establish personal relationships with team leaders and can ensure these events run smoothly.
 <br/>
 <br/>
 As a manager, your team would be responsible for
 <br/>
 <br/>
 <ul>
  <li>
   Travel approvals, logistics and operations
  </li>
  <li>
   Expense review in line with policies
  </li>
  <li>
   Planning of complex company events four times a year
  </li>
  <li>
   Company offices that provide executive briefing and operational facilities
  </li>
  <li>
   Our global duty of care, health and safety programs with comprehensive policies and practices
   <br/>
   <br/>
  </li>
 </ul>
 What we are looking for
 <br/>
 <br/>
 <ul>
  <li>
   An exceptional academic track record from both high school and university
  </li>
  <li>
   An undergraduate degree in a technical or business subject
  </li>
  <li>
   Drive, and a track record of going above-and-beyond expectations
  </li>
  <li>
   Leadership and management skills
  </li>
  <li>
   Demonstrable good judgement in matters involving money, policy and in-person interactions
  </li>
  <li>
   Ability to work in a global, multicultural organisation
  </li>
  <li>
   Excellent interpersonal skills, curiosity, flexibility
  </li>
  <li>
   Responsibility, accountability, thoughtfulness and self-awareness
  </li>
  <li>
   Result-oriented, with a personal drive to meet commitments
  </li>
  <li>
   Ability to travel up to four times a year, for company events up to two weeks long
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Additional Skills That You Might Also Bring
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Travel industry experience
  </li>
  <li>
   Project management experience
  </li>
  <li>
   Event management and operations experience
  </li>
  <li>
   Business and corporate administration experience
   <br/>
   <br/>
  </li>
 </ul>
 What we offer you
 <br/>
 <br/>
 We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
 <br/>
 <br/>
 <ul>
  <li>
   Distributed work environment with twice-yearly team sprints in person
  </li>
  <li>
   Personal learning and development budget of USD 2,000 per year
  </li>
  <li>
   Annual compensation review
  </li>
  <li>
   Recognition rewards
  </li>
  <li>
   Annual holiday leave
  </li>
  <li>
   Maternity and paternity leave
  </li>
  <li>
   Employee Assistance Programme
  </li>
  <li>
   Opportunity to travel to new locations to meet colleagues
  </li>
  <li>
   Priority Pass, and travel upgrades for long haul company events
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  About Canonical
  <br/>
  <br/>
 </strong>
 Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
 <br/>
 <br/>
 Canonical is an equal opportunity employer
 <br/>
 <br/>
 We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
 <br/>
 <br/>
</div>


Business Services Team Manager

Hilton

<div>
 A Guest Relations Manager manages the needs of VIP and long-stay Guests and informs other Team Members of VIP/long-stay Guest needs in order to ensure an exceptional Guest experience.
 <br/>
 <br/>
 <strong>
  What will I be doing?
  <br/>
  <br/>
 </strong>
 As Guest Relations Manager, you will manage the needs of VIP Guests and inform other Team Members of VIP needs in order to ensure an exceptional Guest experience. A Guest Relations Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
 <br/>
 <br/>
 <ul>
  <li>
   Meet, greet and direct Guests who enter the lobby area
  </li>
  <li>
   Serve as the main point of contact for VIP Guests and ensure hotel departments are fully briefed on their requirements
  </li>
  <li>
   Seek verbal feedback from customers on a regular basis and respond to all Guest queries in a timely and efficient manner
  </li>
  <li>
   Serve as a point of contact for long-stay Guests of 14 days or longer ensuring they feel comfortable and can ask advice or information from Guest Relations
  </li>
  <li>
   Manage, record and resolve promptly Guest or customer complaints
  </li>
  <li>
   Ensure a very high level of customer service is constantly maintained for Reception, Lobby area and Executive Lounge
  </li>
  <li>
   Demonstrate a thorough understanding of all facilities and services provided within the hotel and identify opportunities for up-selling and promoting when appropriate
  </li>
  <li>
   Show creativity with ideas regarding lobby/reception decoration at suitable seasonal time periods in order to enhance the overall image and warmth of this area for the Guest
  </li>
  <li>
   Communicate with the Executive Lounge Manager and track and reward regular Guests for their loyalty and creativity; choose rewards that meet Guest preferences while remaining within the allocated budget
  </li>
  <li>
   Maintain good communication and work relationships in all hotel areas
  </li>
  <li>
   Maintain staffing levels to meet business demands
  </li>
  <li>
   Attend all Reception meetings and Executive Lounge Meetings
  </li>
  <li>
   Comply with hotel security, fire regulations and all health and safety legislation
  </li>
  <li>
   Act in accordance with policies and procedures when working with front of house equipment and property management systems
  </li>
  <li>
   Assist with other departments, as necessary
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What are we looking for?
  <br/>
  <br/>
 </strong>
 Guest Relations Managers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
 <br/>
 <br/>
 <ul>
  <li>
   Previous managerial experience in a customer service function
  </li>
  <li>
   An ability to listen and respond to demanding Guest needs
  </li>
  <li>
   Excellent leadership, interpersonal and communication skills
  </li>
  <li>
   Accountable and resilient
  </li>
  <li>
   Commitment to delivering a high level of customer service
  </li>
  <li>
   Ability to work under pressure
  </li>
  <li>
   Flexibility to respond to a variety of different work situations
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
 <br/>
 <br/>
 <ul>
  <li>
   Previous experience in a customer service function or a similar role
  </li>
  <li>
   A passion for delivering an exceptional level of Guest service
  </li>
  <li>
   High level of IT proficiency
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What will it be like to work for Hilton?
  <br/>
  <br/>
 </strong>
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 <br/>
 <br/>
 <strong>
  Work Locations
  <br/>
  <br/>
 </strong>
 Hilton Bahrain City Centre Hotel &amp; Residences
 <br/>
 <br/>
 <strong>
  Schedule
  <br/>
  <br/>
 </strong>
 Full-time
 <br/>
 <br/>
 <strong>
  Brand
  <br/>
  <br/>
 </strong>
 Hilton Hotels &amp; Resorts
 <br/>
 <br/>
 <strong>
  Job
  <br/>
  <br/>
 </strong>
 Guest Services, Operations, and Front Office
</div>


Guest Relations Manager

Bilfinger

<p></p><div><div><div><div><div><b>Job ID: </b>69388
</div></div></div></div><div><div><div><div><p>Project Manager (Civil )
</p></div></div></div></div><div><div><div><div>BTME_Bahrain office, 13, BH, 0000
</div></div></div></div><div><div><div><div>Onsite Work<br>
</div></div></div></div><div><div><div><div><div>Bilfinger is a leading international industrial services provider, driving efficiency and sustainability for the process industry. With 30,000+ employees and over &euro;5 billion in revenue in 2024, we offer solutions in consulting, engineering, manufacturing, maintenance, turnarounds, and digital applications across key sectors like energy, chemicals, pharma, and oil &amp; gas.</div>
<div>
In the Middle East, Bilfinger provides comprehensive services ranging from feasibility studies, conceptual and detailed design, to project management and construction supervision. We play a vital role in oil &amp; gas, power, water, infrastructure, and industrial sectors by ensuring projects meet international standards, cost efficiency, and sustainability goals. Beyond project delivery, we also support clients with asset integrity management, plant maintenance, and turnaround services to ensure reliability, efficiency, and extended lifecycle of critical facilities.<br>
With deep regional expertise of around 3600+ employees and global best practices, we support our clients in achieving operational excellence, risk management, and long-term value creation.</div>
<div>
At Bilfinger, we offer a work environment where you can learn and grow. Join us and be part of a team shaping the future!</div><div></div><div><b><br>
Job Description For:</b></div>
<div><b>
Project Manager (Civil )
</b></div><div>Bilfinger Tebodin Middle East (Bahrain)</div>
<div><b>
Responsibilities:</b></div>
<ul>
<li>Responsible for the Civil projects within multi-discipline engineering, EPCM or EPC</li>
<li>These projects will range across the full lifecycle from concept to commissioning, in both green and brownfield applications</li>
<li>The projects will vary in complexity and size, delivered for all the major sectors (Oil &amp; Gas, Industrial, Buildings, Water &amp; Wastewater treatment plants, Chemicals, Petrochemicals )</li>
<li>Responsible to complete the Civil and Structural Engineering and Design as set out in the Project Scope</li>
<li>Delivering the Civil and Structural design within budget and planning. This includes change control and consistency of the Process design with the other disciplines</li>
<li>Responsible for the quality of the Civil and Structural Engineering</li>
<li>Participate in internal and external design reviews and handle different portfolio of projects</li>
<li>Be able to deliver projects in a multi-discipline environment and be capable of coordinating all Civil and Structural Engineering, with the other disciplines, EC&amp;I, Mechanical and Piping, Process and Automation</li>
</ul>
<div><b>Education and Experience:</b></div>
<ul>
<li>Previous experience as Project Manager (Civil/Structural ), in single and multi-discipline projects, in an Engineering / EPCM / EPC company, in one of the above mentioned sectors</li>
<li>Good knowledge of Civil and Structural engineering and design</li>
<li>MEng / BEng / HNC / HND in Civil and Structural Engineering</li>
<li>Experienced with the main C&amp;S design packages including , AutoCAD, AutoCAD 3D, Staad Pro, Tedds and all Microsoft office packages</li>
<li>You understand the dependencies of the engineering activities within the mechanical discipline, but also the dependencies between mechanical and the other disciplines. You have a &lsquo;one time right&rsquo; mentality</li>
<li>Project management and business skills</li>
<li>Minimum 12 years of experience in related field.</li></ul><br>
<div></div>
<div>
For additional information please contact Gelson Dsouza, email gelson.dsouza@bilfinger.com.</div>
<div>
Bilfinger is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability or other characteristics protected by law.</div>
<div>
If you are interested in an employment with Bilfinger, please submit your application in the safe environment of our global job portal only using the &quot;apply now&quot; button.</div><br>
</div></div></div></div><div><div><div><div>Tebodin Middle East Ltd. Branch Bahrain
</div></div></div></div><div><div><div><div>Engineering
</div></div></div></div><div><div><div><div>Permanent
</div></div></div></div><div><div><div><div>Graduates</div></div></div></div></div><p></p>

Project Manager (Civil )

Majid Al Futtaim

<div>
 <strong>
  Job Title
  <br/>
  <br/>
 </strong>
 Manager - Ecommerce | Majid Al Futtaim Retail | Bahrain
 <br/>
 <br/>
 <strong>
  Role Purpose
  <br/>
  <br/>
 </strong>
 The Manager - eCommerce is responsible for managing the company&rsquo;s digital business operational performance in direct online sales including fulfillment, last mile operations and quality and Hygiene
 <br/>
 <br/>
 standards to enhance the whole customer experience. He/ She will review, recommend and build strategic and tactical changes to drive all online profitability by increasing customer base and improve fulfillment and
 <br/>
 <br/>
 last mile performance. She/ he also responsible for managing on time delivery, quality delivery, and cost for all business channels. The role holder is also responsible for maintaining the shifts, contracts, and
 <br/>
 <br/>
 negotiation with third party providers and logistics.
 <br/>
 <br/>
 <strong>
  Role Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Analyze, review, recommend and build strategic and tactical changes to drive profitability by increasing customer base, improve conversion rate, improve order size and manage margin performance.
  </li>
  <li>
   Partner with the internal teams to ensure proper assortment and inventory at fulfillment nodes to improve assortment, improve delivery speed, and reduce cost.
  </li>
  <li>
   Find opportunities in all fulfillment areas or post purchase experience to drive continuous improvement.
  </li>
  <li>
   Manage the ecommerce operations in compliance with policies established by Majid Al Futtaim Retail.
  </li>
  <li>
   Advise and provide solutions for logistics, operations and other system process hurdles.
  </li>
  <li>
   Anticipate workload in the area of fulfillment operations and accordingly advise on appropriate team structures for optimum efficiency and utilization.
  </li>
  <li>
   Implement/enhance an operating model for the e-Commerce Last mile deliveries using 3P service providers.
  </li>
  <li>
   Develop detailed processes, quality control measures, and KPI&rsquo;s for a seamless and effective last mile operation.
  </li>
  <li>
   Understand, evaluate and problem solve for logistics and upstream processes.
  </li>
  <li>
   Standardize processes across the country and regularly audit to ensure there are no process deviations.
  </li>
  <li>
   Share best practices from the region and implement to enhance productivity and quality.
  </li>
  <li>
   Review daily reporting for all internal/external customers to assess performance and order management.
  </li>
  <li>
   Find the most appropriate solution to deliver goods to end customers to offer the best unified customer experience for the country at the lowest cost.
  </li>
  <li>
   Ensure the delivery service contracts with providers/suppliers are up to date and its accurate application internally/externally.
  </li>
  <li>
   Ensure that KPI&rsquo;s provided by the delivery companies/suppliers meet the defined targets otherwise corrective actions are taken to achieve the targets.
  </li>
  <li>
   Ensure that the logistics services providers &amp; suppliers upload accurate information &amp; documents in the Transport Delivery System.
  </li>
  <li>
   Ensure measures are taken for all fulfillment orders online and that are in accordance with the agreed timeline and specified delivery schedule defined by the last mile department. In addition, ensures that all goods are delivered to the customers accurately and in the best possible packing and quality.
  </li>
  <li>
   Ensure that goods are delivered on time based on the expected dates with the right quantities to provide best customer experience.
  </li>
  <li>
   Oversee and monitor the performance of third-party providers and logistics based on agreed KPIs and rely information to merchandise/store and follow the corrective action with suppliers.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Minimum Qualifications/education
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree in E- Commerce or Business Administration.
  </li>
  <li>
   Master&rsquo;s degree in e-commerce, supply chain is a plus.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Minimum Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   8 &ndash; 10 years of professional work experience working in e-commerce operations and management.
  </li>
  <li>
   Direct experience managing e-Commerce Last mile deliveries from on-line readiness to post purchase support including a working knowledge of marketplace and direct e-Commerce
  </li>
  <li>
   Commercial knowledge of retail / store operations online is highly preferred.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Skills
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Advance knowledge of various automated distribution and warehouse systems preferred.
  </li>
  <li>
   High level of problem-solving skills and detailed oriented.
  </li>
  <li>
   Solid analytical skills, trouble-shooting skills; planning and organizational skills
  </li>
  <li>
   Excellent interpersonal skills, driving results in cross-functional team setting
  </li>
  <li>
   Team/collaboration-based approach to decision making;
  </li>
  <li>
   Operational agility and nimbleness to adapt to changing retail environment
  </li>
  <li>
   Excellent Communication and Interpersonal skills
  </li>
 </ul>
</div>


Manager - Ecommerce

<div>
 Position Purpose
 <br/>
 <br/>
 To support the Commercial Manager and execute all necessary pro-active and re-active sales, e-commerce, marketing &amp; PR activities to exceed owner expectations concerning revenue generation and market share.
 <br/>
 <br/>
 Duties &amp; Key Responsibilities
 <br/>
 <br/>
 Lead by Example
 <br/>
 <br/>
 <ul>
  <li>
   Come to work every day with a smile on your face 😊
  </li>
  <li>
   Be a reliable and motivated member of the Commercial team
  </li>
  <li>
   Be a great role model for others with regards to brand-specific behaviours, self-confidence and can-do attitude
  </li>
  <li>
   Be actively engaged in the onboarding of new Sales &amp; Reservations team members and share expert sales knowledge, tips, and tricks
  </li>
  <li>
   Communicate pro-actively, clearly and constructively with other team members outside sales to help deliver great guest experiences at our hotel
  </li>
  <li>
   When starting your workday, check in with the Guest Operations Manager, ask where help is needed most and spend at least 30 minutes per day assisting colleagues in Guest Operations e.g. F&amp;B service, stewarding, housekeeping, front office
  </li>
  <li>
   Provide constructive suggestions/feedback on products, processes and procedures to contribute to our continuous improvement efforts
  </li>
  <li>
   Be aware of planned team meetings and learning sessions and attend as required
  </li>
  <li>
   Volunteer to participate in company campaigns like Travel with Purpose or Team Member committees
  </li>
  <li>
   Execute any other duties as assigned by the Commercial Manager and Chief Host
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Sales Activities
 <br/>
 <br/>
 <ul>
  <li>
   Support the Commercial Manager in analysing competitor activities and pricing strategies, trends of business by market segment, channel and GOB, and performance of existing customers
  </li>
  <li>
   Support the Commercial Manager in the development of the commercial strategy for the hotel and the accurate forecasting
  </li>
  <li>
   Plan and execute detailed action plans to support the revenue generation in your assigned segments and beat the competition
  </li>
  <li>
   Show and use the passion for the brand in all sales conversations and negotiations
  </li>
  <li>
   Actively manage allocated accounts (all segments, including GCE) to
  </li>
  <li>
   Explore and invest time on developing innovative approaches to generate revenue (also in F&amp;B) and extend customer basis to stay ahead and gaining
  </li>
  <li>
   Help ensuring that all rates are loaded correctly in systems / channels
  </li>
  <li>
   Execute the hotel&rsquo;s marketing plan
  </li>
  <li>
   Help ensure that the hotel is well positioned and marketed on internet and other distribution channels, liaising closely with eCommerce in the absence of the Commercial Manager or Chief Host
  </li>
  <li>
   Take time to be a great host and engage with guests in our hotel daily: Greet friendly and with a smile on your face, do a bit of small talk, ask for their feedback and enquire what you and your colleagues can do to make their guest experience an even better one!
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What are we looking for?
  <br/>
  <br/>
 </strong>
 A Sales Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
 <br/>
 <br/>
 <ul>
  <li>
   Positive attitude and good communication skills
  </li>
  <li>
   Commitment to delivering a high level of customer service
  </li>
  <li>
   Excellent grooming standards
  </li>
  <li>
   Flexibility to respond to a range of different work situations
  </li>
  <li>
   Ability to work under pressure and under own initiative
  </li>
  <li>
   Experience in a sales role with a proven track record to close a sale
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
 <br/>
 <br/>
 <ul>
  <li>
   Knowledge of local market
  </li>
  <li>
   Knowledge of hospitality
  </li>
  <li>
   Passion for sales and for achieving targets and objectives
  </li>
  <li>
   Degree-level qualification in a relevant field
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What will it be like to work for Hilton?
  <br/>
  <br/>
 </strong>
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 <br/>
 <br/>
 <strong>
  Work Locations
  <br/>
  <br/>
 </strong>
 Hilton Garden Inn Bahrain Bay
 <br/>
 <br/>
 <strong>
  Schedule
  <br/>
  <br/>
 </strong>
 Full-time
 <br/>
 <br/>
 <strong>
  Brand
  <br/>
  <br/>
 </strong>
 Hilton Garden Inn
 <br/>
 <br/>
 <strong>
  Job
  <br/>
  <br/>
 </strong>
 Sales
</div>


Sales Manager

AECOM

<div><b>Company Description</b><p><b><br>
Work with Us. Change the World.</b></p><p>
At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world&rsquo;s most complex challenges and build legacies for future generations.</p><p>
There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.</p><p>
We're one global team driven by our common purpose to deliver a better world. Join us.</p><b><br>
Job Description</b><p><br>
AECOM is seeking Structural Engineer for highways and bridges project to be based on site in Bahrain. The Structural Engineer will lead the Structural team and is responsible for managing the services' scope to ensure that the site activities are executed by following the construction documents and specifications and in compliance with Ministry of Works requirements.</p><p>
Reporting to the Resident Engineer (RE) or the Manager - Civil Construction, the Structural Engineer -Site will lead the structural site team and is responsible for managing the structural services' scope to ensure that the site activities are executed by following the construction documents and specifications.</p><ul><li>
The Structural Engineer -Site will liaise with all relevant Authorities and the Client, in regards to site-structural related requirements.</li><li>
The Structural Engineer -Site is responsible for developing strong client relationships to secure new opportunities and additional work.</li><li>
The Structural Engineer -Site will have accountability for all activities within site, both in terms of the staff and the management of the Contractor's Contract.</li><li>
Supervises quality assurance inspection staff and sub-consultants to verify the work is performed in compliance with the plans and specifications.</li><li>
The Structural Engineer should be able to check shop drawing, bar bending schedule, material approval, as built drawings as per Ministry guidelines</li><li>
 Monitors and assumes responsibility for the safety of AECOM&rsquo;s staff and Contractors.</li><li>
Coordinates and communicates with the Client, Authorities and Contractor's personnel.</li><li>
Processes daily project documentation and construction observations.</li><li>
Prepares, issues and tracks Contractor&rsquo;s Non-Conformance reports.</li><li>
Reviews Inspectors&rsquo; and Sub-consultants&rsquo; Daily Work Reports.</li><li>
Expedites approval permits with Authorities in case of delays.</li><li>
Contributes to Weekly Progress Meetings with the Client, Contractor and other team members.</li><li>
Maintains project documents by following Company and Client requirements.</li><li>
Prepares and reviews monthly project status updates.</li><li>
Supervises and trains the Inspector&rsquo;s of Works are other personnel</li><li>
Checks and certifies progress payments.</li><li>
Checks personnel, equipment and material costs for structural Variation Orders and Changes Orders required under the Contract terms.</li><li>
Reviews requests for additional compensation and time extensions.</li><li>
Prepares Variation Orders for &lsquo;Additional&rsquo; and &lsquo;New&rsquo; works.</li><li>
Prepares the Monthly Report.</li><li>
Monitors overall site safety by monitoring activities, meetings, reviews, safety violations, rectification measures, and accident reports are included in the Monthly Progress Report.</li><li>
When necessary, determines the true cost of additions or credits due to the Client and recommends appropriate action.</li><li>
Inspects safety conditions and informs the Clients of construction safety violations and follow up action to be taken.</li><li>
Manages the project team and assumes all people management responsibilities such as daily timekeeping, performance management, annual performance review and the development and mentoring of staff.</li><li>
Should know FIDIC based contracts or equivalent.</li><li>
Has a sound understanding of Technical Specifications.</li><li>
Performs other duties assigned by the RE or Manager.</li></ul><p></p><b><br>
Qualifications</b><p><b><br>
Qualification</b></p><ul><li>
Bachelor&rsquo;s Degree in Civil Engineering or a related field</li></ul><p><b>
Specific Skills Required</b></p><ul><li>
Having relevant experience in supervising marine bridges, grade separated junctions and highway works. This experience is the determining factor for this role</li><li>
Have working knowledge in supervising works as applicable</li><li>
Management experience with the ability to lead a team and communicate and interact with all other infrastructure disciplines</li><li>
Client coordination</li><li>
Reporting and communication skills</li></ul><p><b>
Experience</b></p><ul><li>
Minimum 15 years of experience in civil engineering bridges projects</li><li>
Minimum of 5 years experience on marine bridges</li></ul><br>
<b>
Additional Information</b><div></div><p><b><br>
About AECOM</b></p><p>
AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&amp;D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.</p><p>
AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients&rsquo; complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle &ndash; from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2024. Learn more at aecom.com.</p><p><b>
What makes AECOM a great place to work</b></p><p>
You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you&rsquo;ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you&rsquo;ve always envisioned. Here, you&rsquo;ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.</p><p>
As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.</p></div>

Senior Structural Engineer

Marriott International

<div><b>Additional Information</b><br>
<b>Job Number</b>26009232<br>
<b>Job Category</b>Sales &amp; Marketing<br>
<b>Location</b>The Ritz-Carlton Bahrain, Building 173, Road 2803, Manama, Bahrain, Bahrain<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Non-Management<br>
<p></p><div><div><div><div><div><div><div><div><p><b>POSITION SUMMARY</b></p>
<p><b>JOB SUMMARY</b></p>
<p>The position is accountable for proactively soliciting all business segments (Transient, Group, and Catering) and handling sales &amp; catering opportunities both locally and internationally. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals. Proactively soliciting all local business segments; to include new business from small business accounts, sourcing new accounts, identifying new targets, and re-soliciting past business leads. Ensure compliance with Ritz-Carlton Standard Operating Procedures to maintain brand integrity.</p><p><br>
</p><p><b>CANDIDATE PROFILE</b></p>
<p>Education and Experience</p>
<p>Required:</p>
<p>High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area.</p>
<p>OR</p>
<p>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.</p><p><br>
</p><p>Preferred:</p>
<p>Previous experience in proactive lead generation in hospitality and sales discipline; knowledge of property-specific business segments (e.g. group, catering, transient); knowledge the hospitality industry.</p>
<p>Previous experience selling luxury brands and experiential services preferred.</p><p><br>
</p><p><b>CORE WORK ACTIVITIES</b></p>
<p>Managing Sales Activities</p>
<p>Solicits new business from non-deployed small local business accounts, and leads sent through internal referral mechanisms.</p>
<p>Solicits potential new accounts or business opportunities by leveraging business intelligence provided by Sales &amp; Marketing Planning and Support or other third-party data sources to generate leads.</p>
<p>Re-solicits non-deployed realized opportunities, including turndowns, lost opportunities, and actualized business when appropriate.</p>
<p>Drives customer satisfaction through daily interactions (e.g., solicitations, re-solicitations, account calls, site inspections, new business calls, face to face activities, Sales Blitz, etc.).</p>
<p>Conducts customer facing sales activities on behalf of the hotels in partnership with Property Coordinator/Resource as appropriate. (e.g., lunch and learns, social hours, company of the month activities, local industry events, Convention and Visitors Bureau (CVB) Activities, etc.).</p>
<p>Conducts site inspections for customer accounts as appropriate.</p>
<p>Designs, develops and sells creative catered events.</p>
<p>Maximizes revenue by up-selling packages and creative food and beverage.</p>
<p>Develops menus that drive sales.
</p><p>Assists with selling, implementation and follow-through of catering promotions.</p>
<p>Maintains complete and up-to-date lead information on each account in Opera System to verify accurate reporting and customer base information.</p>
<p>Attend BEO meeting to ensure operational alignment of all attending departments for next events. Attend weekly Customer Engagement Meeting.</p>
<p>Qualifies and maintains customer&rsquo;s long-term business potential and refers customers to market, field, hotel or national sales office, as required.</p>
<p>Verifies accurate and timely lead turnover to other Sales Channels and partners closely with the Multi-Hotel Sales to ensure qualified leads are entered into Opera System.</p>
<p>Leverages MI Leads for Out of Org, Non-Deployed Accounts.</p>
<p>Presents stakeholder hotel benefits and features based on customer needs.</p>
<p>Understands and utilizes all business processes written in support of the sales organization.</p>
<p>Utilizes negotiation skills and creative selling abilities to uncover new business.</p>
<p>Uses all information systems (e.g., Opera, MRDW, MarRFP-SAPP, Hoteligence, Account Relationship Management (ARM) to research the deployment and value of the accounts deemed important for stakeholder hotel.</p>
<p>Understands the overall market (e.g., competitors&rsquo; strengths and weaknesses, economic trends, supply and demand etc.) to sell effectively against the competition.</p>
<p>Communicates trends, opportunities, and market changes to appropriate parties, as needed.</p>
<p>Leverages all available sales channels, (e.g., marriott.com, group and transient intermediaries, field sales, worldwide reservation offices, etc.), to optimize sales revenues.</p>
<p>Understands and actively utilizes company marketing initiatives/incentives to convert cold leads to warm leads.</p>
<p>Tracks weekly activities and relationship to revenue and room night production.</p>
<p>Sets day-today priorities to complete assigned responsibilities</p>
<p>Actively participates and contributes to Sales Strategy Meetings as appropriate.</p>
<p>Adjusts to significant variation in daily workload through independent prioritization.</p>
<p>Drives revenue from local non-deployed accounts for the hotels the Sales Executive represents by proactively soliciting new business from small business accounts, sourcing new accounts, identifying new targets, and re-soliciting past business leads.</p>
<p>Activate local tactics for deployed accounts to pull-through local buyer needs. Communicate best practices for generating creative revenue opportunities.
</p><p>Performs other duties as appropriate.</p><p><br>
</p><p><b>Building Successful Relationships</b></p>
<p>Leverage deployed account resources to drive business for properties for identified hotels to pull-through business to grow account share.</p>
<p>Participates in community and hotel networking events (e.g., Rotary Clubs, Social Hours, Chamber of Commerce, etc).</p>
<p>Visits neighborhood target and local small business accounts and coordinate follow up efforts.</p>
<p>Coordinates with Property Sales Leader to understand needs and priorities of stakeholder hotels to identify focus areas.</p>
<p>Works collaboratively with all sales channels (e.g. the Multi-Hotel Sales, Account Sales and Global Sales) to establish coordinated sales efforts that are complementary, and not duplicative.</p>
<p>Handles customer care issues and as necessary, refers them to the appropriate owner.</p>
<p>Supports the company&rsquo;s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.</p>
<p>Services customers to obtain and grow share of the account.</p>
<p>Executes and supports the company&rsquo;s customer service standards.</p>
<p>Engages in property related events that support the development of new accounts (e.g., General Manager (GM) Reception etc.).</p>
<p>Performs other duties, as assigned, to meet business needs.</p><p><br>
</p><p><b>MANAGEMENT COMPETENCIES</b></p>
<p>Leadership</p>
<p>Adaptability - Maintains performance level under pressure or when experiencing changes or challenges in the workplace.
</p><p>Communication - Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.</p>
<p>Problem Solving and Decision Making - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action.</p>
<p>Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.</p>
<p>Managing Execution</p>
<p>Building and Contributing to Teams - Actively participates as a member of a team to move the team toward the completion of goals.</p>
<p>Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.</p>
<p>Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed.</p>
<p>Building Relationships</p>
<p>Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.</p>
<p>Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company&rsquo;s service standards.</p>
<p>Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.</p>
<p>Generating Talent and Organizational Capability</p>
<p>Organizational Capability - Evaluates and adapts the structure of own assignments and suggests improvements to work processes to best fit the needs and/or support the goals of an organizational unit.</p>
<p>Talent Management - Provides support and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.</p>
<p>Learning and Applying Professional Expertise</p>
<p>Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.</p>
<p>Business Acumen - Understands and utilizes business information to manage everyday operations.</p>
<p>Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct.</p>
<p>General Hotel Operations - Knowledge of the operating principles and practices of all brand/hotel-specific functions to support successful operations of the overall property (e.g., Engineering/Maintenance, Event Management, Finance and Accounting, Human Resources, Legal/Contracting, Food and Beverage, Guest Services/Front Desk, Sales &amp; Marketing, Security/Loss Prevention, Retail/Gift Shops, Spa, and Recreation/Health Club).</p><p><br>
</p><p>Basic Competencies - Fundamental competencies required for accomplishing basic work activities.</p>
<p>Basic Computer Skills - Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).</p>
<p>Mathematical Reasoning - Demonstrates ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.</p>
<p>Oral Comprehension - Demonstrates ability to listen to and understand information and ideas presented through spoken words and sentences.</p>
<p>Reading Comprehension - Demonstrates understanding of written sentences and paragraphs in work-related documents.</p>
<p>Writing - Communicates effectively in writing as appropriate for the needs of the audience.</p><p><br>
</p><p><b>Skills and Knowledge</b></p>
<p>Fluent in Arabic language, an advantage.</p>
<p>Aggressive negotiating skills and creative selling abilities to close on business with a high conversion ratio.</p>
<p>Possesses software knowledge (Microsoft Office, etc).</p>
<p>Possesses systems knowledge (OPERA Sales &amp; Catering, Meeting Matrix) and building business blocks.</p>
<p>Must be able to &ldquo;Knock on doors&rdquo; to get the business</p>
<p>Knows how to conduct research on the Internet.</p>
<p>Weekly prospecting and soliciting goals</p>
<p>Uncovering new customers (Local and Social)</p>
<p>Effective sales skills to up-sell products and services</p>
<p>Ability to manage guest room and meeting space inventories</p>
<p>Broad understanding of facility management (sanitation, maintenance, operations)</p>
<p>Strong customer development and relationship management skills</p>
<p>Knowledge of overall hotel operations as they affect department</p>
<p>Knowledge of Event Technology products and services</p>
<p>Knowledge of contract management and legalities</p>
<p>Strong communication skills (verbal, listening, writing)</p>
<p>Strong problem-solving skills</p>
<p>Strong customer and associate relation skills</p>
<p>Strong presentation and platform skills</p>
<p>Strong organization skills</p>
<p>Strong &ldquo;Closing skills&rdquo;</p>
<p>Strong &ldquo;persuasion&rdquo; skills</p>
<p>Effective decision making skills</p>
<p>Valid Driving License (Preferably in GCC)</p>
</div><div>#LI-NS1
</div><p><i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i></p><br>
</div>
</div></div></div></div><p></p><div><div><div>Same Posting Description for Internal and External Candidates
</div></div></div></div><p></p><p>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world&rsquo;s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.<br>
</p><div>
<br>
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</div><div>
<br>
Your role will be to ensure that the &ldquo;Gold Standards&rdquo; of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</div><div>
<br>
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.</div></div></div><p></p>

Sales & Events Executive - Russian Speaker

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