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business support officer

Migrate

<div>
 Are you organized, proactive, and passionate about supporting business operations and growth? We&rsquo;re looking for a Business Support Officer to join our team in Riyadh &ndash; Al Namothajeyyah. In this role, you&rsquo;ll ensure smooth daily operations, deliver exceptional service to members, and contribute to sales and business development activities across the Business Hub.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Manage day-to-day operations of the Business Hub, ensuring efficiency and excellent service delivery.
 </li>
 <li>
 Provide administrative and operational support to internal teams and clients.
 </li>
 <li>
 Handle member inquiries, walk-ins, and online leads, ensuring a professional and timely response.
 </li>
 <li>
 Support sales activities through lead follow-up, reporting, and coordination with management.
 </li>
 <li>
 Maintain accurate records and prepare operational and client service reports.
 </li>
 <li>
 Oversee facility requirements and assist in resolving any operational or maintenance issues.
 
 
 </li>
 </ul>
 
 Qualifications &amp; Skills
 
 
 
 <ul>
 <li>
 1&ndash;3 years of experience in business support, administration, or customer service.
 </li>
 <li>
 Strong communication and interpersonal skills.
 </li>
 <li>
 Excellent organizational abilities with attention to detail.
 </li>
 <li>
 Ability to multitask, prioritize, and work effectively under pressure.
 </li>
 <li>
 Client-oriented mindset with a proactive approach to problem-solving.
 
 
 </li>
 </ul>
 ✨ Join us and become part of a dynamic environment that empowers businesses to grow, connect, and succeed.
</div>

Business Support Officer

flynas

<div>
 
 To be responsible for execution behind commercial elements of customer experience related to onboard Products (Flynas Mall) and related Sales, as well as improving ground services via our lounge offering.
 
 
 
 In-Flight Sales
 
 :
 
 
 Flynas Mall (Duty-Free Sales) and Buy-On-board - Drive Sales and Revenues - Manage all Flynas Mall (Duty-Free) and sales activities to drive revenues - based on flight destinations and requirements; in line with all Flynas policies &amp; processes and in coordination with internal stakeholders, to assure on-time operations.
 
 
 - Support all activities related to Nasmall novelties, cycles, and on-board selections.
 
 
 - Travel to supplier facilities when required.
 
 
 - Identify potential products by conducting market research and generating product requirements and pricing.
 
 
 - Update on-board magazines, News, Flynasmall and Bob based on Flynas Passenger profiles and coordinate on-board implementation.
 
 
 - Liaise on a daily basis with Flynas on Board Supplier (SACC) and maintain a high level of Quality and quantity standards. The officer will propose appropriate actions if Flynas&rsquo; standards/ contracts are not met.
 
 
 - Responsible for the Point of Sales (POS) devices implementations and reporting, or related activities/issues.
 
 
 - Manage expenses within the budgeted forecast and develop a business case to justify the capital investment.
 
 
 - Assess Flynas offering against competitors and keep track of business intelligence data via a monitoring tool.
 
 
 
 Product Look and Feel
 
 
 
 - Responsible for all product Look and Feel to maintain Flynas Identity standards and the highest level of services.
 
 
 
 Products, Equipment control and stock management:
 
 
 
 - Support all product cabin development on ad-hoc requests and provide recommendations in line with Flynas Brand identity.
 
 
 - Support Line Manager with all aspects of IFEC on board the cabin, from market intelligence to RFP to Data Analysis and implementation. Identify any issue or any improvement opportunity in that field.
 
 
 - Coordinate all acquisitions of On-board and galley Equipment with General Procurements (Carts, Trolleys, Containers, Drawers, etc) to conduct day-to-day operations, based on IFS feedback and in liaison with the Catering Officer.
 
 
 - Responsible for the operational stock of On-board products, such as Catering Boxes (BBML, NLML..), Trays, Casseroles, Linens, etc. The officer will provide reports and advise on a proactive procurement timeline.
 
 
 - Responsible for on-board product quality and quantity
 
 
 
 Reporting and document control
 
 
 
 - Perform any other assignment from the line manager or his designee.
 
 
 - Assist team members in performing their duties.
 
 
 - Provide quarterly/ monthly/ weekly reports or as per the line manager&rsquo;s request on all transactions commenced in the concerned period.
 
</div>

Flight Experience Officer

ABANA ENTERPRISES GROUP CO

<div>ABANA Enterprises Group is looking for a dedicated Customer Care Officer to join our team. 
The Customer Care Officer will be responsible for providing services to customers by responding to inquiries and following up on issues requiring attention through all communication channels. The role involves addressing ABANA&rsquo;s customers&rsquo; needs, meeting their expectations, and ensuring overall satisfaction.
Additionally, the Customer Care Officer will coordinate the activities of the Customer Care Unit to ensure that customer concerns are resolved efficiently and professionally, maintaining a high level of customer satisfaction.
Duties/Core Responsibilities:
<ul><li>Respond promptly to customer inquiries through various channels, including phone, email, live chat, and social media.
</li><li>Handle and resolve customer complaints with a high level of professionalism and empathy.
</li><li>Maintain accurate and detailed records of customer interactions, transactions, feedback, and complaints.
</li><li>Identify and assess customer needs to ensure a high level of satisfaction.
</li><li>Provide accurate information about products and services, and address any issues customers may encounter.
</li><li>Adhere to communication procedures, guidelines, and company policies.
</li><li>Collaborate effectively with internal departments (such as Sales, Technical Support, and Logistics) to ensure timely resolution of customer concerns.
</li><li>Proactively suggest improvements to enhance customer service processes and systems.
</li><li>Escalate unresolved issues to the appropriate department or supervisor when necessary.
</li></ul>Requirements
Education and Training:<ul><li>
Bachelor&rsquo;s degree in Marketing, Business Administration or related field.</li></ul>
Experience<ul><li>
0-2 years of working experience in related field.</li></ul>
Skills and Attributes<ul>
<li>Strong verbal and written communication skills in English</li>
<li>Proficient in MS Office applications.</li>
<li>Ability to work in a fast-paced environment and manage multiple tasks.</li>
<li>Problem-solving skills and analyzing customer complaints or issues to come up with recommendations useful in resolving client problem.</li></ul></div>

Customer Care Officer

Hilton

<div>Cluster Human Resources Clerk
A Human Resources Officer is responsible for supporting and advising management on proper policies and procedures to deliver an excellent staff experience while assisting with employee relations. 
 
 
What will I be doing? 
As a Human Resources Officer, you are responsible for supporting and advising management on proper policies and procedures to deliver an excellent staff experience. A Human Resources Officer will also be required to manage succession planning and employee relations. Specifically, you will be responsible for performing the following tasks to the highest standards:<ul>
<li>Support and advise Managers on proper policies and procedures</li>
<li>Manage succession planning with senior managers during the bi-annual appraisal process</li>
<li>Manage employee relations issues in the hotel in a confidential manner, including disciplinaries, grievances, and capability</li>
<li>Ensure absence monitoring is in line with company guidelines</li>
<li>Maintain online personnel system, payroll system, and monthly reporting</li>
<li>Ensure recruitment and selection process is adhered to and ensure that appropriate immigration checks are carried out</li>
<li>Assist in determining departmental training requirements</li>
<li>Ensure completion of training for hotel security, fire regulations and other health and safety legislation</li>
<li>Assist in the organisation of Team Member social events</li>
<li>Work with local organisations and schools to promote the hospitality industry</li>
<li>Promote and endorse staff benefits</li>
<li>Assist and resolve team member and management queries</li></ul>
What are we looking for? 
A Human Resources Officer serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>Previous experience in Human Resources Officer or equivalent role</li>
<li>Positive attitude</li>
<li>Good communication and people skills</li>
<li>Committed to delivering a high level of customer service, both internally and externally</li>
<li>Excellent grooming standards</li>
<li>Flexibility to respond to a range of different work situations</li>
<li>Ability to work under pressure</li>
<li>Ability to work on their own or in teams</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul>
<li>CIPD qualified or working towards qualification, or equivalent</li>
<li>Knowledge of hospitality</li>
<li>Good knowledge of employment law and employee relations</li>
<li>IT proficiency</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Cluster Human Resources Clerk

Samaya Investment Company

<div>
 
 
 About Us
 
 
 
 Samaya Investment is a leading company in developing and managing cultural projects locally and internationally, with 20+ years of expertise in museums, exhibitions, events, and major festivals.
 
 
 
 
 
 
 Job Title: CEO Office Manager
 
 
 
 
 Location:
 
 Riyadh, Saudi Arabia
 
 
 
 Employment Type:
 
 Full-time
 
 
 
 Department:
 
 Office of the CEO
 
 
 
 Reports To:
 
 Chief Executive Officer
 
 
 
 
 
 
 Role Purpose
 
 
 
 The CEO Office Manager plays a critical role in supporting the Chief Executive Officer by ensuring the smooth operation of the executive office. This includes managing daily activities, coordinating across departments, representing the CEO in selected meetings, and handling sensitive communications with the utmost professionalism and confidentiality.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 1. Executive Support
 
 
 <ul>
 <li>
 Act as the primary liaison between the CEO and internal/external stakeholders.
 </li>
 <li>
 Manage the CEO&rsquo;s calendar, travel, and meeting logistics.
 </li>
 <li>
 Prepare agendas, presentations, reports, and follow-up actions.
 </li>
 <li>
 Handle confidential documents with discretion.
 </li>
 </ul>
 
 
 2. Office &amp; Operations Management
 
 
 <ul>
 <li>
 Oversee daily operations of the CEO&rsquo;s office.
 </li>
 <li>
 Ensure availability of office resources and coordinate facility needs.
 </li>
 <li>
 Liaise with HR, Finance, and Administration for support services.
 </li>
 <li>
 Monitor workflows and prioritize tasks to enhance productivity.
 </li>
 </ul>
 
 
 3. Communication &amp; Coordination
 
 
 <ul>
 <li>
 Draft and manage correspondence, memos, and emails on behalf of the CEO.
 </li>
 <li>
 Maintain effective communication between the CEO and all departments.
 </li>
 <li>
 Facilitate timely information flow and follow-up on requests.
 </li>
 <li>
 Represent the CEO in meetings when required and document outcomes.
 </li>
 </ul>
 
 
 4. Project &amp; Task Management
 
 
 <ul>
 <li>
 Track strategic initiatives and ensure timely execution.
 </li>
 <li>
 Follow up on action items and prepare progress reports.
 </li>
 <li>
 Support special projects and business initiatives.
 </li>
 </ul>
 
 
 5. Stakeholder &amp; Relationship Management
 
 
 <ul>
 <li>
 Build and maintain relationships with partners, clients, and government entities.
 </li>
 <li>
 Organize high-level meetings, conferences, and events.
 </li>
 <li>
 Manage protocol and hospitality for VIP visitors.
 </li>
 </ul>
 
 
 6. Confidentiality &amp; Governance
 
 
 <ul>
 <li>
 Safeguard sensitive information and ensure policy compliance.
 </li>
 <li>
 Support board meetings through documentation and minute-taking.
 </li>
 <li>
 Maintain organized filing systems for executive records.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Requirements
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Public Administration, or related field.
 </li>
 <li>
 Minimum 5 years of experience in executive support or office management.
 </li>
 <li>
 Strong organizational and time-management skills.
 </li>
 <li>
 Excellent written and verbal communication skills.
 </li>
 <li>
 Proficiency in office software and productivity tools.
 </li>
 <li>
 High level of professionalism and confidentiality.
 </li>
 <li>
 Fluency in Arabic and English (spoken and written).
 </li>
 </ul>
 
 
</div>

Office Manager

AlJazira Bank | بنك الجزيرة

<div>
 
 
 Job Summary:
 
 
 
 The Procurement Senior Officer is responsible for managing end-to-end procurement activities, ensuring the timely and cost-effective acquisition of goods and services in alignment with policies and strategic objectives. The role involves sourcing and evaluating suppliers, negotiating contracts, analyzing market trends, and maintaining strong vendor relationships to secure optimal value. The Senior Officer also ensures compliance with procurement procedures, supports budgeting and forecasting, and contributes to continuous process improvement to enhance efficiency and transparency across the supply chain.
 
 
 
 
 
 
 Core Responsibilities:
 
 
 <ul>
 <li>
 Assist in the purchase order process by supporting the creation, review, and tracking of purchase orders to ensure operational needs are met.
 </li>
 <li>
 Gather information from suppliers and internal stakeholders to support procurement activities and ensure clarity through effective communication.
 </li>
 <li>
 Help in the preparation and management of agreements and financial engagements with suppliers, ensuring alignment with the bank objectives.
 </li>
 <li>
 Coordinate with suppliers and internal teams to facilitate smooth communication.
 </li>
 <li>
 Support the supplier registration, assessment, and qualification processes as part of procurement operations.
 </li>
 <li>
 Assist in confirming work completion and supplier performance by collaborating with internal stakeholders and gathering necessary information.
 </li>
 <li>
 Inform management of supplier performance issues and help maintain and update the supplier blacklist.
 </li>
 <li>
 Collect and organize data required for generating reports and updating ERP systems to ensure accurate records.
 </li>
 </ul>
 
 
 
 
 
 Qualification &amp; Years, Nature of Experience:
 
 
 
 Bachelor&rsquo;s degree in Business Administration, Supply Chain Management or a relevant major.
 
 
 Around 2 years of experience with preference in a relevant role.
 
 
 Prior experience in a relevant field preferred in banking.
 
</div>

Senior Procurement Officer

Compass Logistics International

Job Title: Admin OfficerDepartment: Administration &amp; HR Location: Saudi Arabia Reporting To: Country Manager / Regional Admin &amp; HR DirectorPosition Overview:The Admin Officer will oversee day-to-day administrative operations in the Saudi branch, ensuring efficient office management, documentation, and compliance with Compass Ocean Logistics&rsquo; corporate standards. The role requires excellent organizational and communication skills to support management, employees, and visiting teams in all administrative matters.Key Responsibilities:1. Office Administration &amp; Coordination<ul><li>Supervise daily office operations, ensuring smooth functioning of facilities and supplies.</li><li>Manage maintenance, housekeeping, utilities, and vendor coordination.</li><li>Handle travel arrangements, hotel bookings, and logistics for local and international staff visits.</li></ul>2. HR &amp; Employee Support<ul><li>Maintain employee attendance, leave, and visa documentation in coordination with HR.</li><li>Support onboarding and exit formalities as per company policy.</li><li>Ensure compliance with Saudi labor and immigration regulations, including coordination with PRO or local authorities when required.</li></ul>3. Documentation &amp; Compliance<ul><li>Maintain updated records of trade licenses, lease agreements, insurance policies, and company assets.</li><li>Assist in renewals, registration updates, and government portal submissions.</li><li>Ensure confidentiality and secure filing of company records.</li></ul>4. Communication &amp; Reporting<ul><li>Prepare correspondence, reports, and administrative memos as needed.</li><li>Liaise with head office departments to align processes and reporting standards.</li><li>Support management in audits, renewals, and inspections.</li></ul>Qualifications &amp; Skills:<ul><li>Bachelor&rsquo;s degree in Business Administration or related field.</li><li>Minimum 3&ndash;5 years of administrative experience, preferably in logistics, shipping, or corporate settings.</li><li>Strong command of MS Office (Word, Excel, Outlook, PowerPoint).</li><li>Good understanding of local regulatory requirements and government portals (Qiwa, Muqeem, GOSI, Mudad).</li><li>Excellent written and verbal communication skills in English and Arabic.</li><li>High level of discretion, reliability, and organizational discipline.</li></ul>Key Attributes:<ul><li>Proactive and service-oriented approach.</li><li>Strong coordination and multitasking abilities.</li><li>Professional presentation and attention to detail.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Are you a Saudi National?</li></ul>

Admin Executive/ Jeddah, Dammam, Riyadh (KSA)

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