beauty advisor

reservations agent

sales associate

sales coordinator

call center agent

call center advisor

<div><div><b>YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</b></div>
<div></div><div>Would you like to become part of the world's most international company in the world?</div>
<div></div><div>A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</div>
<div></div><div>Do you want to make a difference? Then come to our &quot;Insanely Customer Centric&quot; Team and become a Certified International Specialist!</div>
<div></div><div>YOUR TASKS:</div>
<div><ul><li>Provide a high level of customer service and professionalism, taking into account the consideration that all DHL customers have an express requirement and are looking for instant and immediate action.</li>
<li>Follow Gateway clearance procedures as outlined in the manual to comply with the GSOP procedures and safe working practices.</li>
<li>Provide daily updates on clearance status of all shipments held in customs for clearance on ACA</li>
<li>Daily check points to be created for network visibility using appropriate exception codes.</li>
<li>Track and trace shipments in adherence to DHL&rsquo;s network trace standards and investigate thoroughly undelivered, returned, delayed, lost, damaged and held shipments. Ensure that the customer is fully updated on any query or issue within the agreed time</li>
<li>Maintain a thorough knowledge of all departments, DHL network, products and services so that customers are provided with accurate information on transit times, clearance delays, custom paperwork requirements, packing, accounting and sales queries with confidence at all times.</li>
<li>Highlight any recurring problems that are manifested through traces and then direct the information accordingly so that corrective actions can be taken promptly.</li>
</ul>
</div><p></p><div>YOUR PROFILE:</div>
<div><ul><li>Proven ability to work under pressure in a fast paced, time sensitive environment</li>
<li>Sound educational back ground with knowledge of the Service Industry, an added advantage</li>
<li>Good oral and written communication skills &ndash; English &amp; Arabic preferable</li>
<li>Tolerance for stress in a fast paced working environment.</li>
<li>Adheres to policies and procedures</li>
<li>Possesses good relationship building and interpersonal skills</li>
<li>Ability to effectively contribute as a team member as part of a busy team</li>
</ul></div><div>OUR OFFER:</div>
<div><ul><li><div>Strong career support in an international environment.</div>
</li><li><div>Great culture and colleagues.</div>
</li><li><div>Multifarious benefit program.</div>
</li></ul><div>Do you see a personal challenge in these versatile and responsible tasks? Then apply now!</div>
<div></div><div>We look forward to receiving your application!</div></div></div><p></p>

Call Center Advisor

DotLynx

<p><b>About the Role: </b></p><p>Available to start Immediately. The agent should be flexible and willing cover different shifts including overnight shift.</p><p>We are looking for a Bilingual Call Center Agent to join our team. The ideal candidate should have excellent communication skills in both Arabic and English, call center experience, and energetic.</p><p><b>Key Responsibilities:</b></p><ul><li>Work in 24/7 call center to handle inbound and outbound calls efficiently.</li><li>Respond to customer inquiries, resolve issues, and escalate complex cases when necessary.</li><li>Maintain accurate records of interactions using the company&rsquo;s CRM system.</li></ul><p><b>Requirements:</b></p><ul><li>Fluency in Arabic and English (spoken and written) is mandatory.</li><li>Previous <b>experience in a call center</b> is required.</li><li>Familiarity with CRM systems and call center software.</li></ul><p><b>Interested candidates meeting the criteria can apply by uploading their CV, or sending their CV to careers@dotlynx.ca </b></p><p>Job Types: Full-time, Permanent</p><p>Experience:</p><ul><li> inside Qatar of Call Center : 1 year (Required)</li></ul><p>Language:</p><ul><li>Fluent English (Required)</li></ul><p>Application Deadline: 28/08/2025<br/>Expected Start Date: 28/08/2025</p>

Call Center Agent - Bilingual (24/7 call center)

DotLynx Recruitment

<p>Key Responsibilities</p><p>* Supervise call center agents, providing coaching, guidance, and mentorship to meet performance targets.</p><p>* Track and evaluate agent performance against KPIs, SLAs, and quality standards, with a focus on the medical industry.</p><p>* Handle escalations, resolve customer issues, and ensure inquiries are addressed effectively and professionally.</p><p>* Adapt to client requirements and workflow changes, supporting the team in managing fluctuating call volumes.</p><p>* Prepare and submit regular reports on team performance, challenges, and achievements to senior management.</p><p>* Work closely with management and clients to align service delivery with client-specific needs.</p><p>Qualifications:</p><p>* Male candidates preferred.</p><p>* Bilingual proficiency: Arabic &amp; English (spoken and written).</p><p>* Proven experience in a call center leadership role, preferably within BPO, Telecom, or Healthcare sectors.</p><p>*Strong communication and interpersonal skills with the ability to inspire and motivate a team.</p><p>* Excellent problem-solving and conflict-resolution abilities.</p><p>* Familiarity with call center metrics, reporting, and SLAs.</p><p>* Ability to multitask, prioritize, and perform under pressure in a fast-paced environment</p><p>.* Proficiency in CRM systems and call center software.</p><p>* Willingness to work in rotational shifts, including weekends and public holidays.</p><p>Job Type: Full-time</p>

Call Center Team Leader (Male) – Bilingual (Arabic & English)

Shater Abbas Restaurants

<p><b>Job Description</b>:</p><p>We are looking for enthusiastic and professional individuals to join our call center team. As a <b>Customer Service Representative</b>, you will be responsible for providing exceptional service to our customers through inbound and outbound calls, ensuring that all customer inquiries, concerns, and issues are addressed efficiently.</p><p><b>Key Responsibilities</b>:</p><ul><li>Answering incoming calls from customers and providing accurate information regarding products, services, and policies.</li><li>Handling customer complaints, queries, and requests in a professional and courteous manner.</li><li>Identifying and resolving customer issues in a timely manner, ensuring high customer satisfaction.</li><li>Documenting customer interactions and following up as necessary.</li><li>Upselling or cross-selling company products and services when appropriate.</li><li>Collaborating with other departments to resolve customer issues.</li><li>Meeting individual and team targets for call volume, customer satisfaction, and quality assurance.</li></ul><p><b>Qualifications</b>:</p><ul><li>High school diploma or equivalent (College degree preferred).</li><li><b>Previous experience in f&amp;b call center.</b></li><li>Strong verbal and written communication skills.</li><li>Ability to handle challenging customer interactions with professionalism and patience.</li><li>Basic computer skills and proficiency in using call center software.</li><li>Ability to work in a fast-paced environment and multitask effectively.</li><li>Strong problem-solving skills and attention to detail.</li><li>Flexibility to work in shifts, including evenings and weekends.</li></ul><p>Job Type: Full-time</p><p>Pay: QAR1,500.00 - QAR2,200.00 per month</p>

FEMALE Customer Service Representative - Call Center

ECCO Gulf Majorel Qatar

<div><b>Required Profile</b>
<p>
We are looking for candidates who are enthusiastic and customer-focused. The ideal candidate should possess the following skills and qualifications:</p>
<ul>
<li>Previous experience in a call center or customer service role, preferably in the banking industry.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Strong problem-solving abilities and attention to detail.</li>
<li>Ability to work under pressure and handle challenging situations calmly.</li>
<li>Proficiency in using computer systems and software applications.</li>
<li>Fluency in English; knowledge of Arabic is a plus.</li>
</ul><b>Job Description</b>
<p>
Join ECCO Gulf Majorel Qatar as a Call Center Representative - Banking in Doha, Qatar. This role is perfect for professionals and job starters who are eager to grow their careers in the banking sector. As a Call Center Representative, you will be the first point of contact for our valued customers, providing exceptional service and support. Your main responsibilities will include:</p>
<ul>
<li>Handling inbound and outbound calls related to banking inquiries and services.</li>
<li>Providing accurate information and solutions to customer queries.</li>
<li>Maintaining customer records by updating account information.</li>
<li>Resolving customer complaints efficiently and effectively.</li>
<li>Collaborating with team members to improve customer service processes.</li>
<li>Adhering to all company policies and procedures.</li>
</ul><b>Offer</b>
<p>
ECCO Gulf Majorel Qatar offers a dynamic work environment with opportunities for career advancement. Our comprehensive benefits package includes:</p>
<ul>
<li>Competitive salary and performance-based incentives.</li>
<li>Comprehensive health insurance coverage.</li>
<li>Paid time off and holiday benefits.</li>
<li>Continuous training and professional development opportunities.</li>
<li>Supportive and collaborative team culture.</li>
<li>Employee wellness programs.</li>
</ul>
<p>Join us and be part of a team that values excellence and customer satisfaction.</p></div>

Call Center Agent - Banking

Foreground.

<div>
 Foreground is partnering with a major telecom operator in Qatar to appoint a Customer Experience Manager to elevate service standards and customer engagement across multiple channels.
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 <strong>
  Responsibilities
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  <br/>
 </strong>
 <ul>
  <li>
   Define and implement customer journey and experience strategies.
  </li>
  <li>
   Oversee call center, digital, and in-store service operations.
  </li>
  <li>
   Monitor NPS and customer satisfaction scores.
  </li>
  <li>
   Lead service recovery and complaint management processes.
  </li>
  <li>
   Collaborate with product and marketing teams for seamless client experiences.
   <br/>
   <br/>
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  </li>
 </ul>
 <strong>
  Qualifications
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  <br/>
 </strong>
 <ul>
  <li>
   Bachelors degree in Business, Communications, or related field.
  </li>
  <li>
   8+ years in customer experience management, telecom preferred.
  </li>
  <li>
   Proven track record in service transformation initiatives.
  </li>
  <li>
   Strong analytical and communication skills.
  </li>
  <li>
   Bilingual Arabic/English essential.
   <br/>
  </li>
 </ul>
</div>


Customer Experience Manager - Telecom (CEM001)

BPO PLUS

<ul><li>Understanding of Call center, outsourcing business in Qatar</li><li>RFQ/RFP process and preparing submissions</li><li>Costings for outsourcing opportunities</li><li>Current market trends and emerging opportunities</li><li>Identify new business opportunities in order to generate revenue, improve profitability and help to grow the business.</li><li>Researching, planning, and implementing new target market initiatives.</li><li>Researching prospective accounts in target markets &ndash; Pursuing leads and moving them through the cycle.</li><li>Build knowledge, on the industry and the business to identify opportunities</li><li>Examines risks and potentials for the business opportunities.</li><li>Arrange business meetings with prospective clients.</li><li>Conduct research to identify new markets and customer needs.</li><li>Represent the company to all the existing and potential clients.</li><li>Develop new business through cold calling, networking, and warm leads to build strategic long lasting B2B partnerships.</li><li>Provide ongoing feedback to various internal departments for continuous process optimization.</li><li>Perform other duties as required to meet company needs.</li></ul><p>Job Type: Full-time</p><p>Pay: QAR6,000.00 - QAR7,500.00 per month</p><p>Education:</p><ul><li>Bachelor's (Required)</li></ul><p>Experience:</p><ul><li>Manpower Outsourcing Sales: 3 years (Required)</li></ul><p>License/Certification:</p><ul><li>Driving (Required)</li></ul>

Business Development Manager - Manpower Outsourcing Industry

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