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assistant director of front office

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call center agent – dental facility Jobs in Abu Dhabi United Arab Emirates

call center agent – dental facility

call center agent dental facility

Dr Firas Dental & Orthodontic Center

Job OverviewDr. Firas Dental &amp; Orthodontic Center is currently looking for a professional and customer-focused Call Center Agent to join our team in Abu Dhabi. The successful candidate will handle patient communications, appointment scheduling, and inquiries, ensuring excellent service and efficient coordination across clinic branches.This role plays a key part in enhancing patient experience, supporting clinic operations, and maintaining professional communication standards within the organization.Key ResponsibilitiesPatient Communication &amp; Appointment Handling<ul><li>Answer incoming patient calls professionally and efficiently.</li><li>Schedule, reschedule, and confirm patient appointments.</li><li>Conduct appointment reminder calls to reduce no-shows.</li><li>Provide information about clinic services, doctor availability, and operating hours.</li><li>Escalate patient complaints or concerns to supervisors when necessary.</li></ul>System &amp; Patient Data Management<ul><li>Accurately update patient records in the clinic management system.</li><li>Document call outcomes, cancellations, and feedback.</li><li>Maintain strict confidentiality of patient information.</li></ul>Insurance &amp; Coordination Support<ul><li>Coordinate with the insurance department regarding patient eligibility and approvals.</li><li>Collect patient insurance information prior to appointments.</li><li>Direct billing or coverage inquiries to the appropriate department.</li></ul>Interdepartmental Coordination<ul><li>Communicate with reception teams, nurses, and doctors regarding appointment schedules.</li><li>Notify relevant departments regarding cancellations or patient delays.</li><li>Support branch operations during busy clinic hours.</li></ul>Service Quality &amp; Compliance<ul><li>Maintain professional telephone etiquette at all times.</li><li>Follow clinic SOPs, service standards, and quality guidelines.</li><li>Meet KPIs related to call handling, appointment conversion, and patient satisfaction.</li><li>Comply with UAE healthcare regulations and data protection policies.</li></ul>RequirementsEducation<ul><li>High School Diploma or equivalent (required)</li><li>Bachelor&rsquo;s degree is an advantage</li></ul>Experience<ul><li>Minimum 2 years experience as a Call Center Agent, Receptionist, or Customer Service Representative</li><li>Experience in healthcare or dental facilities is preferred</li></ul>Skills<ul><li>Fluent in Arabic and English (required)</li><li>Strong communication and listening skills</li><li>Experience using patient management systems or EMR</li><li>Good telephone handling skills</li><li>Knowledge of Dok32 system is an advantage</li></ul>Preferred Skills<ul><li>Experience working in a dental or medical facility</li><li>Ability to handle multiple tasks in a fast-paced environment</li><li>Strong organization and time management skills</li><li>Compassionate and patient-focused communication style</li></ul>Why Join Us?At Dr. Firas Dental &amp; Orthodontic Center, we are committed to delivering high-quality dental care and exceptional patient service. Our team values professionalism, teamwork, and continuous improvement in delivering outstanding healthcare experiences.Job Type: Full-timeAbility to commute/relocate:<ul><li>Abu Dhabi: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>

Call Center Agent – Dental Facility

Cherie clinic

Job Description:We are looking for a professional and customer-focused Call Center Executive who is a native Arabic speaker to join our team. The ideal candidate will have experience in the medical field and a strong ability to handle patient interactions with care and efficiency.Key Responsibilities:Handle inbound and outbound calls in Arabic professionallyAssist patients with inquiries, appointments, and medical informationMaintain accurate records of customer interactionsProvide high-quality customer service and resolve issues promptlyCoordinate with internal medical teams when requiredRequirements:Native Arabic speaker (mandatory)Minimum 2 years of experience in a call center within the medical/healthcare fieldStrong communication and interpersonal skillsAbility to handle sensitive information with confidentialityBasic computer knowledge.Preferred Qualifications:Experience in hospitals, clinics, or healthcareJob Type: Full-timeWork Location: In person

Call Center Representative

Address Point Properties

We&rsquo;re Hiring: Listing AgentAt Address Point Properties, we&rsquo;ve earned our reputation as one of Abu Dhabi&rsquo;s most trusted real estate firms &mdash; built on professionalism, performance, and partnership. We&rsquo;re now expanding our listings department and seeking a skilled Listing Agent to help us showcase the city&rsquo;s most desirable properties.What You&rsquo;ll Do:<ul><li>Source, list, and manage exclusive properties across Abu Dhabi</li><li>Build and maintain strong relationships with landlords, developers, and owners</li><li>Conduct property inspections, take high-quality photos/videos, and create compelling listings</li><li>Coordinate with the marketing team to ensure maximum exposure across portals and platforms</li><li>Ensure all listings meet company standards and legal compliance</li><li>Work closely with the sales team to generate qualified leads and close deals</li></ul>What We&rsquo;re Looking For:<ul><li>Proven experience as a Listing Agent or Real Estate Consultant in the UAE</li><li>In-depth knowledge of Abu Dhabi&rsquo;s real estate market and current trends</li><li>Strong communication and negotiation skills</li><li>Fluent in English; Arabic speakers are highly encouraged to apply</li><li>Organized, detail-oriented, and proactive in managing multiple listings</li></ul>Why Join Us?<ul><li>Salary + commission-based compensation structure with strong earning potential</li><li>Clear career growth opportunities</li><li>Professional marketing support and access to top property portals</li><li>Collaborative, motivated, and success-driven team culture</li></ul>Job Type: Full-timePay: AED3,500.00 per monthAbility to commute/relocate:<ul><li>Abu Dhabi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>Do you agree with the proposed salary ?</li></ul>Experience:<ul><li>Real Estate: 1 year (Required)</li></ul>Language:<ul><li>Arabic (Required)</li><li>English (Required)</li></ul>Location:<ul><li>Abu Dhabi (Preferred)</li></ul>

Listing Agent (Real Estate)

Al Bahiya Trading & Services

Job Summary: We are seeking a proactive, organized, and customer-focused Customer Service / Sales Executive to support our real estate operations. The ideal candidate will play a key role in managing client relationships, coordinating sales activities, handling property listings and inquiries, and supporting documentation and transaction processes. This role requires strong follow-up skills, attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced real estate environment.Key Responsibilities:Duties &amp; ResponsibilitiesProperty Owner Outreach&middot; Contact property owners via phone calls using provided databases and leads.&middot; Identify potential sellers and landlords interested in listing their properties.&middot; Present company services and value proposition professionally.&middot; Persuade owners to list properties exclusively or non-exclusively with the company.Lead Generation &amp; Follow-up&middot; Generate new leads through cold calling and follow-up calls.&middot; Maintain consistent follow-up with interested property owners.&middot; Update call outcomes and owner responses in the CRM system.&middot; Convert inquiries into confirmed listings.Listing Coordination&middot; Collect accurate property details (location, size, price, availability, photos).&middot; Coordinate with sales/leasing agents for property inspection and listing.&middot; Ensure all required documentation is obtained from property owners.&middot; Follow up until the property is officially listed.Relationship Management&middot; Build long-term relationships with property owners.&middot; Maintain regular communication to retain listings.&middot; Handle objections professionally and negotiate terms when required.Performance Targets&middot; Achieve daily/weekly/monthly call targets.&middot; Meet monthly listing acquisition targets.&middot; Maintain high conversion rates from calls to listings.Reporting&middot; Submit daily activity reports (calls made, contacts reached, leads generated).&middot; Provide feedback on market trends and owner expectations.&middot; Keep CRM system updated accurately.Professional Experience&middot; Previous experience in real estate call center or telemarketing (preferred).&middot; Strong communication and persuasion skills.&middot; Ability to handle rejection and remain motivated.&middot; Knowledge of real estate market (sales &amp; leasing).&middot; CRM experience is an advantage.&middot; Target-driven and results-oriented.. Arabic Speaker Preferable&middot; Professional phone etiquette.Job Type: Full-timePay: AED4,000.00 - AED5,000.00 per month

Customer Service & Sales

Elite Louise Real Estate

Looking for a motivated Customer Relationship Coordinator (CRC) for Real Estate to join our growing team. The CRC will play a key role in supporting the sales and leasing teams by contacting property owners, acquiring property listings, and maintaining strong client relationships.Key Responsibilities<ul><li>Contact property owners to introduce HLAND Real Estate services.</li><li>Acquire property listings for sale and lease.</li><li>Maintain and update property details in the CRM system.</li><li>Coordinate with the sales and leasing teams regarding available units.</li><li>Follow up with property owners to maintain strong relationships.</li><li>Ensure accuracy of property information and documentation.</li><li>Support the marketing team with property details for advertising.</li></ul>Requirements<ul><li>Previous experience in real estate, call center, or customer service is preferred.</li><li>Strong communication and negotiation skills.</li><li>Ability to build relationships with property owners.</li><li>Organized and detail-oriented.</li><li>Familiar with CRM systems (Bitrix24 experience is a plus).</li><li>Fluent in English (Arabic is an advantage).</li></ul>What We Offer<ul><li>Competitive salary + performance incentives.</li><li>Professional working environment.</li><li>Career growth opportunities in the real estate industry.</li><li>Training and support.</li></ul>Personal Attributes<ul><li>Professional appearance and conduct</li><li>High level of integrity and ethical standards</li><li>Self-motivated and proactive</li><li>Strong organizational and time management skills</li><li>Ability to work independently and as part of a team</li></ul>Job Type: Full-timePay: AED3,500.00 - AED4,000.00 per month

Customer Relationship Coordinator - Real Estate

FRENCH CLINICS MEDICAL AND DENTAL LLC

We are seeking a skilled and experienced Female Insurance Coder to join our Dental Center in Abu Dhabi. As a key member of our team, you will play a crucial role in ensuring accurate and efficient medical coding and insurance processing.Responsibilities:- Pre-Approval &amp; Authorization - Verifying documentation for accuracy and completeness.- Assigning appropriate codes to diagnoses and procedures for dental services. - Collaborating with healthcare providers to clarify information and resolve coding issues. - Ensuring compliance with coding guidelines and regulations. - Proficient in English, both written and verbal. -Detail-oriented with strong analytical and problem-solving skills.Salary will discuss upon the interviewNotes: Only with experience in Dental ClinicsJob Type: Full-timePay: AED3,000.00 - AED3,500.00 per monthWork Location: In person

Insurance Coder (Experience in Dental field) in Abu Dhabi

belmonte real estate

Job Title: General Manager &ndash; Real Estate (Luxury Division)Role SummaryThe General Manager is responsible for the full operational, commercial, and strategic leadership of the company. This role oversees all departments, drives revenue growth, ensures regulatory compliance, and builds a scalable, high-performance real estate operation focused on luxury and investment properties.The GM is expected to own the business end-to-end and operate with minimal supervision.Key Responsibilities1. Business &amp; Revenue Leadership<ul><li>Drive overall sales performance and revenue targets</li><li>Develop and execute quarterly and annual growth strategies</li><li>Identify high-value opportunities (off-plan, bulk deals, investor portfolios)</li><li>Manage pipeline performance and conversion rates (lead &rarr; deal)</li></ul>2. Operations Management<ul><li>Oversee daily operations across:</li><li>Sales team</li><li>Marketing</li><li>CRM (Zoho or equivalent)</li><li>Admin &amp; client services</li><li>Implement and optimize SOPs and workflows</li><li>Ensure efficiency, accountability, and structured reporting</li></ul>3. Team Leadership &amp; Structure<ul><li>Recruit, train, and manage high-performing agents and staff</li><li>Set clear KPIs, targets, and performance frameworks</li><li>Conduct weekly performance reviews and pipeline meetings</li><li>Build a results-driven, investor-focused culture</li></ul>4. Client &amp; Investor Management<ul><li>Oversee relationships with:</li><li>High-net-worth investors</li><li>Developers (Aldar, Emaar, etc.)</li><li>Strategic partners</li><li>Ensure premium client experience</li><li>Support and lead high-value deal closures</li></ul>5. Marketing &amp; Lead Generation Oversight<ul><li>Supervise digital marketing strategy:</li><li>Instagram / Meta Ads</li><li>Google Ads</li><li>Landing pages &amp; funnels</li><li>Ensure consistent lead generation flow</li><li>Align marketing with ROI-driven campaigns</li></ul>6. Financial &amp; Performance Control<ul><li>Manage budgets, expenses, and profitability</li><li>Track:</li><li>Revenue per agent</li><li>Cost per lead</li><li>Conversion rates</li><li>Deliver weekly and monthly performance reports</li></ul>7. Compliance &amp; Legal Oversight<ul><li>Ensure compliance with:</li><li>DARI / ADGM / local regulations</li><li>Contracts (SPA, MOU, booking forms)</li><li>Oversee proper handling of:</li><li>Client funds</li><li>Documentation</li><li>Developer agreements</li></ul>Requirements<ul><li>Minimum 7&ndash;10 years experience in real estate (UAE preferred)</li><li>Proven track record in sales leadership and business management</li><li>Strong understanding of:</li><li>Off-plan market</li><li>Luxury real estate</li><li>Investor-focused sales</li><li>Experience managing full company operations</li><li>Familiar with CRM systems (Zoho preferred)</li></ul>Key Competencies<ul><li>Leadership &amp; decision-making</li><li>Commercial awareness</li><li>Negotiation &amp; deal closing</li><li>Operational excellence</li><li>Strategic thinking</li></ul>KPIs (Performance Metrics)<ul><li>Monthly revenue target achievement</li><li>Lead-to-deal conversion rate</li><li>Team productivity (revenue per agent)</li><li>Pipeline value &amp; deal closure speed</li><li>Client satisfaction &amp; retention</li></ul>Profile You Are Looking ForA hands-on operator, not just a manager &mdash; someone who:<ul><li>Can run the company independently</li><li>Takes full ownership of results</li><li>Builds systems and scalable processes</li><li>Drives aggressive growth while maintaining a luxury brand standard</li></ul>Job Type: Full-timeWork Location: In person

General Manager

Explore 84+ Call center agent dental facility in Abu Dhabi United Arab Emirates this April. Find roles across top companies and apply now to boost your career.