call center agent

call center representative

dental receptionist

call center team leader

dental assistant

call center agent dental facility

Dr Firas Dental & Orthodontic Center

Job OverviewDr. Firas Dental &amp; Orthodontic Center is currently looking for a professional and customer-focused Call Center Agent to join our team in Abu Dhabi. The successful candidate will handle patient communications, appointment scheduling, and inquiries, ensuring excellent service and efficient coordination across clinic branches.This role plays a key part in enhancing patient experience, supporting clinic operations, and maintaining professional communication standards within the organization.Key ResponsibilitiesPatient Communication &amp; Appointment Handling<ul><li>Answer incoming patient calls professionally and efficiently.</li><li>Schedule, reschedule, and confirm patient appointments.</li><li>Conduct appointment reminder calls to reduce no-shows.</li><li>Provide information about clinic services, doctor availability, and operating hours.</li><li>Escalate patient complaints or concerns to supervisors when necessary.</li></ul>System &amp; Patient Data Management<ul><li>Accurately update patient records in the clinic management system.</li><li>Document call outcomes, cancellations, and feedback.</li><li>Maintain strict confidentiality of patient information.</li></ul>Insurance &amp; Coordination Support<ul><li>Coordinate with the insurance department regarding patient eligibility and approvals.</li><li>Collect patient insurance information prior to appointments.</li><li>Direct billing or coverage inquiries to the appropriate department.</li></ul>Interdepartmental Coordination<ul><li>Communicate with reception teams, nurses, and doctors regarding appointment schedules.</li><li>Notify relevant departments regarding cancellations or patient delays.</li><li>Support branch operations during busy clinic hours.</li></ul>Service Quality &amp; Compliance<ul><li>Maintain professional telephone etiquette at all times.</li><li>Follow clinic SOPs, service standards, and quality guidelines.</li><li>Meet KPIs related to call handling, appointment conversion, and patient satisfaction.</li><li>Comply with UAE healthcare regulations and data protection policies.</li></ul>RequirementsEducation<ul><li>High School Diploma or equivalent (required)</li><li>Bachelor&rsquo;s degree is an advantage</li></ul>Experience<ul><li>Minimum 2 years experience as a Call Center Agent, Receptionist, or Customer Service Representative</li><li>Experience in healthcare or dental facilities is preferred</li></ul>Skills<ul><li>Fluent in Arabic and English (required)</li><li>Strong communication and listening skills</li><li>Experience using patient management systems or EMR</li><li>Good telephone handling skills</li><li>Knowledge of Dok32 system is an advantage</li></ul>Preferred Skills<ul><li>Experience working in a dental or medical facility</li><li>Ability to handle multiple tasks in a fast-paced environment</li><li>Strong organization and time management skills</li><li>Compassionate and patient-focused communication style</li></ul>Why Join Us?At Dr. Firas Dental &amp; Orthodontic Center, we are committed to delivering high-quality dental care and exceptional patient service. Our team values professionalism, teamwork, and continuous improvement in delivering outstanding healthcare experiences.Job Type: Full-timeAbility to commute/relocate:<ul><li>Abu Dhabi: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>

Call Center Agent – Dental Facility

Albishara medical center

Hiring: Medical Receptionist &amp; Call Center Agent (Arabic Speaker) &ndash; SharjahWe are looking for experienced Arabic-speaking Medical Receptionists and Call Center Agents to join our medical facility in Sharjah.Location: Sharjah Position: Medical Receptionist / Call Center Agent Language: Arabic Speaker (mandatory) Salary: AED 2500 &ndash; 3500 (based on experience)✔ Requirements:<ul><li>Experience in medical reception or medical call center is a must</li><li>Strong communication and customer service skills</li><li>Ability to handle patient inquiries, appointments, and follow-ups</li><li>Knowledge of UAE medical insurance is an advantage</li><li>Professional, organized, and able to work in a fast-paced environment</li><li>How to Apply:</li></ul>Send your CV via WhatsApp to 050 292 4673 Job Type: Full-timePay: AED2,500.00 - AED3,500.00 per month

Receptionist- Medical call center Agent (Arabic)

IIQAF

<div>Company: IIQAF Group 
Location: Abu Dhabi, UAE 
Industry: Hospitality 
Salary: AED 7,000 &ndash; AED 8,000 per month 
Job Type: Full-Time
<h2 class="jobSectionHeader">Job Overview</h2>
IIQAF Group is seeking a professional and customer-focused Call Center Agent in Abu Dhabi to support our hospitality operations. The ideal candidate will have experience in inbound and outbound calls, customer service, reservation handling, guest support, and contact centre operations.
This role is suitable for candidates searching for Call Center jobs in Abu Dhabi, Customer Service Representative UAE, Hospitality Call Centre roles, Contact Centre Agent positions, or Guest Services Representative jobs.
<h2 class="jobSectionHeader">Key Responsibilities</h2>
<ul><li>Handle inbound and outbound calls professionally and efficiently</li><li>
Assist guests with inquiries, reservations, and service information</li><li>
Provide accurate information about hospitality services and facilities</li><li>
Log calls and update customer records in CRM systems</li><li>
Resolve complaints and ensure high levels of guest satisfaction</li><li>
Coordinate with front office and operations teams</li><li>
Follow company communication standards and hospitality policies</li><li>
Meet performance targets and service quality benchmarks</li><li>
Maintain confidentiality of customer information</li></ul>
<h2 class="jobSectionHeader">Requirements</h2>
<ul><li>Previous experience as Call Center Agent or Customer Service Representative</li><li>
Experience in hospitality or hotel environment preferred</li><li>
Excellent verbal communication skills</li><li>
Strong problem-solving and customer service abilities</li><li>
Familiarity with CRM or call management systems</li><li>
Ability to work in shifts if required</li><li>
Professional attitude and team-oriented mindset</li><li>
Immediate availability preferred</li></ul></div>

Call Center Agent

Tanmyah

Position: Mandoob Agent/ PRO-CoordinatorExperience: 3 &ndash; 5yrsLocation: Silicon Oasis, DubaiPreferable: Arabic speakerJob Responsibility:<ul><li>Minimum of 3 to 5 years of experience in facilities management or similar role.</li><li>Experience in an outsourcing organization or service administration company at the same level</li><li>Collect and check of receiving documents sent by dib to the call center agents/ supervisor.</li><li>Review the collected documents to ensure match with assigned appointment by the call center agents and supervisor</li><li>Contact the buyer and seller to reaffirm the appointment initiated by the call center agents and proceed for delivery</li><li>Inspect and check the vehicle details/ car before the delivery to ensure all details and condition is as per requirement /invoice</li><li>Check the required documents i.e., original insurance named to dib and its value, selling letter named to dib, customs papers prepared by the showrooms.</li><li>Highlighting any vehicle defects or mismatch in case any to the supervisor/call center agents immediately for further actions and declining the delivery in a well-mannered.</li><li>Ensure also the buyer checks the vehicle before proceeding to sign the contract</li><li>Complete the delivery process once the inspected vehicles and documents are satisfactory then proceed to complete the delivery process.</li><li>Confirm and clarify to the call center agent and supervisor that the delivery process is completed.</li><li>Handover the complete set of documents to al tanmyah services representative (supervisor or call center agents) for further processing</li><li>Ability to timely completion of assigned work</li><li>Ability to carry out work in accordance with sla/agreement with management</li></ul>Job Type: Full-timePay: AED3,000.00 - AED4,500.00 per monthWork Location: In person

PRO Coordinator

ASUS

<div>
 
 
 
 Job Title:
 
 
 
 Call Center Agent
 
 
 
 
 
 
 
 
 About the Role:
 
 
 
 
 
 We are looking for a proactive Call Center Agent to handle IT-related customer inquiries across calls, chats, and emails.
 
 
 
 
 You will ensure customer satisfaction, resolve technical issues, and promote ASUS products and services.
 
 
 
 
 
 
 
 
 Duties and Responsibilities:
 
 
 
 <ul>
 <li>
 
 Manage inbound calls, chats, and emails.
 
 </li>
 <li>
 
 Resolve customer complaints and provide solutions or alternatives.
 
 </li>
 <li>
 
 Promote ASUS products and services when appropriate.
 
 </li>
 <li>
 
 Maintain KPIs and provide care calls as needed.
 
 </li>
 <li>
 
 Process RMAs and handle internal systems.
 
 </li>
 <li>
 
 Assist and train new team members.
 
 </li>
 <li>
 
 Maintain professionalism and work efficiently under pressure.
 
 </li>
 </ul>
 
 
 
 Qualifications:
 
 
 
 <ul>
 <li>
 
 Bachelor&rsquo;s degree.
 
 </li>
 <li>
 
 Fluent in English and Arabic (written and verbal).
 
 </li>
 <li>
 
 Minimum 1 year of call center and customer service with technical support experience.
 
 </li>
 <li>
 
 Proficient in Microsoft Office.
 
 </li>
 <li>
 
 Strong multitasking, organizational skills, and attention to detail.
 
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 
 
 
 Disclaimer
 
 
 
 
 When you submit your information to LinkedIn, your information will be collected, processed, and used by LinkedIn. LinkedIn will share your information to ASUS for job recruitment purpose.
 
 
 
</div>

Firstcity Medical Center

Call Center Agent / Receptionist &ndash; Abu Dhabi (Main City)We are looking for a professional and customer‑focused Call Center Agent / Receptionist to join our team in Abu Dhabi &ndash; Main City. The ideal candidate will be well‑spoken, organized, and able to handle customer inquiries with confidence and professionalism.Responsibilities<ul><li>Handle incoming calls and assist customers with inquiries</li><li>Manage appointments, schedules, and front‑desk operations</li><li>Greet and assist visitors in a professional manner</li><li>Maintain accurate records and update systems as required</li><li>Coordinate with internal departments to ensure smooth workflow</li><li>Provide excellent customer service at all times</li></ul>Requirements<ul><li>Own visa (mandatory)</li><li>Previous experience in call center, customer service, or receptionist roles</li><li>Strong communication skills in English (Arabic is a plus)</li><li>Professional appearance and positive attitude</li><li>Ability to multitask and work in a fast‑paced environment</li><li>Good computer and administrative skills</li></ul>What We Offer<ul><li>Competitive salary package</li><li>Supportive and professional work environment</li><li>Career growth opportunities</li><li>Stable, long‑term role in a reputable organization</li></ul>LocationAbu Dhabi &ndash; Main CityJob Type: Full-timePay: AED2,500.00 - AED3,500.00 per month

Call Center Agent / Receptionist

Al Farah Group

AL FARAH RESTAURANTPosition Title: Call Center AgentEmployment Type: Full Time.Salary: Depending on experience and qualifications.Experience: Minimum 1 year in F &amp; B industryJob Location: Abu Dhabi, UAEJob Role:&middot; Manage all inbound calls/orders and inquires received through Delivery Platforms, Telephone call, E-mails, Website, Social media and other channels in a timely manner.&middot; Answer all inquiry from customers professionally and provide accurate, satisfactory answers to their queries and concerns and ensure customer feels supported.&middot; Active in upselling skills by promoting/suggesting additional menu items.&middot; Process customer orders and assign to the relevant outlets.&middot; Coordinate with outlets for timely orders to ensure to send products on time to customers.&middot; Follow up with customers to ensure that they receive food &amp; beverages as per the standards &amp; expectations and report any concerns to supervisor as required.&middot; Identify any order delays or other relevant complaints and report to the supervisor.&middot; Guide callers through troubleshooting, navigating the company site applications &amp; menu.&middot; Engage in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.&middot; De-escalate situations involving dissatisfied customers by helping and support as per the company standards.&middot; Handle complaints / negative comments to the supervisor immediately.&middot; Manage and update customer database with the status of each customer.Skills Requirements:&middot; Fluent in English and Arabic language&middot; Positive attitude.&middot; Experience in dealing with customers.&middot; Great time management skills.&middot; Good computer skills.&middot; Good multi-tasking skills.Job Type: Full-timeAbility to commute/relocate:Abu Dhabi: Reliably commute or planning to relocate before starting work (Required)Experience:<ul><li>Call Center Agent in F&amp;B industry: 3 years (Required)</li></ul>Language:<ul><li>Fluent in English &amp; Arabic (Required)</li></ul>Job Type: Full-timeAbility to commute/relocate:<ul><li>Abu Dhabi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Experience:<ul><li>Call Center Agent in F&amp;B industry: 3 years (Required)</li></ul>Language:<ul><li>Fluent in English &amp; Arabic (Required)</li></ul>

Call Center Agent (ARABIC SPEAKER)

Explore 1288+ Call center agent dental facility in Uae this March. Find roles across top companies and apply now to boost your career.

1288 call center agent dental facility jobs In Uae

Call Center Agent – Dental Facility

Receptionist- Medical call center Agent (Arabic)

Call Center Agent

PRO Coordinator

Call Center Agent

Call Center Agent / Receptionist

Call Center Agent (ARABIC SPEAKER)