call center agent - freezone experience Jobs in  Ajman United Arab Emirates

call center agent - freezone experience

call center operator Jobs in  Ajman United Arab Emirates

call center operator

customer service representative (freezone experience is a must) Jobs in  Ajman United Arab Emirates

customer service representative (freezone experience is a must)

receptionist / call center executive Jobs in  Ajman United Arab Emirates

receptionist / call center executive

call center agent freezone experience

Tafaseel Group

<ul><li> Job Summary: We are seeking a highly motivated and customer-oriented Call Center Agent with prior experience in a Freezoneenvironment. The ideal candidate will be responsible for handling inbound and outbound calls, responding to customer inquiries, and providing accurate information and support in a timely and professional manner. Key Responsibilities: <ul> Handle inbound and outbound customer calls efficiently and professionally. Provide accurate, valid, and complete information to clients based on the Freezone's services, processes, and regulations. Address customer inquiries, concerns, and complaints with empathy and professionalism. Escalate unresolved issues to the appropriate departments in a timely manner. Maintain detailed records of customer interactions, transactions, feedback, and complaints. Meet performance metrics including call quality, response time, and customer satisfaction. Stay up-to-date with Freezone procedures, policies, and updates to ensure accurate communication with clients. Collaborate with internal teams to resolve customer issues and improve service delivery. </ul></li><li> Requirements: <ul> Proven experience working in a Freezone environment (e.g., customer service, administrative, or licensing support roles). Minimum of 3 years in a customer service or call center role. Excellent communication skills in English (Arabic is a plus). Strong problem-solving and interpersonal skills. Ability to work under pressure and manage multiple tasks. Proficient in MS Office and CRM systems. Flexible to work shifts, including weekends if required. </ul></li><li> Preferred Qualifications: <ul> Familiarity with UAE Freezone regulations and services. Experience handling inquiries related to business setup, licensing, or visa processes in Freezones. Multilingual capabilities are a plus. </ul></li></ul>

Call Center Agent - Freezone experience

Tafaseel BPO

Job Summary: We are seeking a highly motivated and customer-oriented Call Center Agent with prior experience in a Freezoneenvironment. The ideal candidate will be responsible for handling inbound and outbound calls, responding to customer inquiries, and providing accurate information and support in a timely and professional manner. Key Responsibilities: <ul><li>Handle inbound and outbound customer calls efficiently and professionally.</li><li>Provide accurate, valid, and complete information to clients based on the Freezone's services, processes, and regulations.</li><li>Address customer inquiries, concerns, and complaints with empathy and professionalism.</li><li>Escalate unresolved issues to the appropriate departments in a timely manner.</li><li>Maintain detailed records of customer interactions, transactions, feedback, and complaints.</li><li>Meet performance metrics including call quality, response time, and customer satisfaction.</li><li>Stay up-to-date with Freezone procedures, policies, and updates to ensure accurate communication with clients.</li><li>Collaborate with internal teams to resolve customer issues and improve service delivery.</li></ul> Requirements: <ul><li>Proven experience working in a Freezone environment (e.g., customer service, administrative, or licensing support roles).</li><li>Minimum of 3 years in a customer service or call center role.</li><li>Excellent communication skills in English (Arabic is a plus).</li><li>Strong problem-solving and interpersonal skills.</li><li>Ability to work under pressure and manage multiple tasks.</li><li>Proficient in MS Office and CRM systems.</li><li>Flexible to work shifts, including weekends if required.</li></ul> Preferred Qualifications: <ul><li>Familiarity with UAE Freezone regulations and services.</li><li>Experience handling inquiries related to business setup, licensing, or visa processes in Freezones.</li><li>Multilingual capabilities are a plus.</li></ul>

Call Center Agent - Freezone Experience

DR A MEDICAL CENTER(S.P.S - L.L.C)

� إعلان توظيف | Job Vacancy مركز دكتور أي الطبي – عجمان Dr. A Medical Center – Ajmanيعلن مركز دكتور أي الطبي عن حاجته إلى: - موظفات استقبال (Receptionist) - موظفات كول سنتر (Call Center Agent)الشروط:<ul><li>خبرة سابقة في مراكز أو عيادات طبية إلزامية.</li><li>إجادة اللغة الإنجليزية تحدثاً وكتابة (العربية ميزة إضافية).</li><li>مهارات قوية في التواصل وخدمة العملاء.</li><li>القدرة على استخدام أنظمة الحجز وإدارة المواعيد.</li><li>الالتزام بالمظهر الاحترافي والجدية في العمل.</li><li>يفضل من لديها إقامة سارية في دولة الإمارات.</li></ul>نقدم:<ul><li>بيئة عمل احترافية ومحفزة.</li><li>راتب مجزي + عمولات.</li><li>فرص تطوير وتدريب مستمر.</li></ul>� للتقديم يرجى إرسال السيرة الذاتية عبر واتساب فقط: 056 694 5669We are hiring! Positions: Receptionist & Call Center Agent Location: Ajman – Dr. A Medical CenterRequirements:<ul><li>Previous experience in a medical clinic or healthcare center is mandatory.</li><li>Excellent English communication skills (Arabic is an advantage).</li><li>Strong customer service and interpersonal skills.</li><li>Ability to manage booking systems and client schedules.</li><li>Professional appearance and positive attitude.</li><li>Must be currently residing in the UAE with valid visa.</li></ul>We offer:<ul><li>Professional and friendly work environment.</li><li>Competitive salary with commissions.</li><li>Continuous training and career growth opportunities.</li></ul>� To apply, please send your CV via WhatsApp only: 056 694 5669

خدمة عملاء

Tafaseel Group Holding

Overview Customer Service Representative (Freezone Experience is a MUST) - Tafaseel Group Holding. Join to apply for the Customer Service Representative role. The role involves being the first point of contact for customers, handling inquiries, resolving issues, and ensuring a seamless post-purchase experience. A strong understanding of Freezone procedures and customer expectations is required. Key Responsibilities <ul><li>Respond to customer inquiries via email, chat, phone, and social media in a timely and professional manner</li><li>Resolve product, order, shipping, and return-related issues efficiently and empathetically</li><li>Process orders, refunds, and exchanges through internal systems</li><li>Monitor and manage customer reviews and feedback to enhance the customer experience</li><li>Collaborate with logistics, warehouse, and product teams to address customer concerns</li><li>Maintain accurate records of customer interactions in CRM tools</li><li>Identify trends in customer issues and suggest improvements to internal processes</li><li>Support promotional campaigns, product launches, and seasonal sales</li></ul> Requirements <ul><li>Proven experience as a Customer Service Representative, preferably in a Freezone environment</li><li>Freezone experience is a must</li><li>Familiarity with customer service tools and platforms</li><li>Experience with CRM tools (e.g., Zendesk, Freshdesk, Salesforce)</li><li>Excellent verbal and written communication skills</li><li>Strong problem-solving abilities and attention to detail</li><li>Ability to multitask and work in a fast-paced environment</li><li>Positive attitude and team-oriented mindset</li><li> Preferred Experience handling international customers or multi-language support</li></ul>

Customer Service Representative (Freezone Experience is a MUST)

JobCenter

Call center operator vacancy in Ajman UAE Call Center Operator (Part-Time) Location: Ajman, UAE Profession: Customer Service Nationality Preference: Africans or Egyptians As a part-time call center operator, you will be responsible for providing efficient and effective customer service to our clients. Your main duty will be to handle incoming calls from customers, addressing their inquiries and concerns in a timely and professional manner. This position does not require English language proficiency, making it suitable for non-native English speakers. Key Responsibilities: - Answer incoming calls from customers and provide accurate information regarding products or services - Identify and escalate any issues or complaints to the appropriate department - Keep records of customer interactions, transactions, comments and complaints - Follow communication procedures, guidelines and policies - Maintain a positive attitude towards customers at all times - Meet personal/team targets and contribute to the overall success of the call center Requirements: - African or Egyptian nationality preferred - Previous experience in a call center or customer service role is an advantage but not required - Ability to communicate effectively in English is not required - Strong communication skills and telephone etiquette - Ability to handle high volume of calls while maintaining quality of service - Basic computer skills - Flexibility to work part-time hours without accommodation If you have a friendly personality, excellent communication skills, and are looking for a part-time job without the need for English proficiency, then this could be the perfect opportunity for you. Apply now to join our dynamic team at our call center in Ajman!This job has no reviews yet. You can be the first!The most in-demand professions in Ajman:Users also frequently search in these cities:More professions from the category Manager - Secretary - Communication:Subscribe to our telegram

Call center operator

Apt Resources Pvt.Ltd.

Apt Resources is currently seeking a highly organized and proactive European Experienced Admin Officer to join a leading multinational trading company. The successful candidate will play a pivotal role in supporting administrative operations and ensuring the smooth running of daily activities within the organization.
 
Key Responsibilities: 
<ul>
<li>Provide comprehensive administrative support to the management team, including scheduling meetings, managing calendars, and organizing travel arrangements.</li>
<li>Maintain and update records, databases, and filing systems to ensure accurate and efficient information management.</li>
<li>Assist in the preparation of reports, presentations, and other documentation as required.</li>
<li>Coordinate communication between departments and serve as a point of contact for internal and external inquiries.</li>
<li>Support the onboarding process for new employees and assist with HR-related administrative tasks.</li>
<li>Manage office supplies and equipment, ensuring a well-stocked and efficient working environment.</li>
<li>Contribute to process improvements and the implementation of administrative best practices.</li>
</ul>
Requirements: 
<ul>
<li>Bachelor’s degree in Business Administration, Management, or a related field.</li>
<li>A minimum of 3-5 years of experience in an administrative role, preferably in a multinational environment.</li>
<li>Strong fluency in English; knowledge of additional European languages is a plus.</li>
<li>Proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook) and other administrative software.</li>
<li>Excellent organizational, time management, and multitasking abilities.</li>
<li>Strong attention to detail and problem-solving skills.</li>
<li>Ability to work independently and as part of a team in a fast-paced environment.</li>
<li>Strong interpersonal and communication skills.</li>
<li>Knowledge of local UAE or Freezone company formation would be a big plus.</li>
<li>Should be conversant in any European language</li>
</ul>
Benefits: 
AED 12 to 14 K based on experience

European Experienced Admin Officer - Multinational Trading Company

Front Desk & Reception Duties:<ul><li>Welcome and assist patients, clients, and visitors in a courteous and professional manner.</li><li>Manage the reception area, ensuring it remains clean, organized, and presentable.</li><li>Handle all incoming and outgoing communications including phone calls, emails, and courier services.</li><li>Schedule, confirm, and manage appointments while coordinating with relevant departments.</li><li>Support administrative activities and maintain accurate records.</li></ul>Call Center Duties:<ul><li>Answer incoming calls promptly, addressing inquiries and providing accurate information about the clinic’s services.</li><li>Make outbound calls for appointment reminders, follow-ups, and feedback collection.</li><li>Update and maintain client information in the database accurately.</li><li>Handle customer concerns or complaints professionally and escalate unresolved issues to the appropriate department.</li><li>Deliver a high standard of customer service while maintaining professionalism at all times.</li></ul>

Receptionist / Call Center Executive

Explore 231+ Call center agent freezone experience in  Ajman United Arab Emirates this November. Find roles across top companies and apply now to boost your career.