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Bab Al Shams Desert Resort

Overview Get AI-powered advice on this job and more exclusive features. Rare Finds is a diverse collection of resorts celebrating the individuality and unique identity of a destination, with a distinct ability to captivate the imagination, and bring to the forefront the essence of a place. Authentic and captivating, Bab Al Shams Desert Resort is a truly magical destination, where expertly curated itineraries and bespoke entertainment are the beating heart of our legendary desert-based destination. Part of our unique Rare Finds collection, the essence of Bab Al Shams joins our guests together to discover the most soulful experiences and humbling journeys, set against Dubai's endless dunes and rich culture. About The Role The call center Agent will be the liaison between our company and its current and potential customers. Key Duties And Responsibilities <ul> <li>Manage large amounts of inbound and outbound calls in a timely manner</li> <li>Follow communication "scripts" when handling different topics</li> <li>Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives</li> <li>Seize opportunities to upsell products when they arise</li> <li>Build sustainable relationships and engage customers by taking the extra mile</li> <li>Keep records of all conversations in our call center database in a comprehensible way</li> <li>Frequently attend educational seminars to improve knowledge and performance level</li> <li>Meet personal/team qualitative and quantitative targets</li> </ul> Experience & Educational Requirements <ul> <li>High School Degree</li> <li>1+ year in a hotel reservations, call center, or customer service role (luxury experience is a plus).</li> <li>Familiarity with systems and practices</li> <li>Strong phone and verbal communication skills, along with active listening</li> <li>Track record of over-achieving quota</li> <li>Customer focus and adaptability to different personality types</li> <li>Ability to multitask, set priorities and manage time effectively</li> </ul> Join a team that is warm, caring, connected and empowered to create truly unique experiences. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories. Seniority level <ul> <li>Entry level</li> </ul> Employment type <ul> <li>Full-time</li> </ul> Job function <ul> <li>Other</li> </ul> Industries <ul> <li>Hospitality</li> </ul> Referrals increase your chances of interviewing at Bab Al Shams Desert Resort by 2x Get notified about new Call Center Representative jobs in Dubai, Dubai, United Arab Emirates. Related opportunities <ul> <li>Customer Service Associate Retail M&S UAE</li> <li>Guest Experience Expert - Four Point by Sheraton Bur Dubai</li> <li>Guest Experience Expert - Ajman Saray, a Luxury Collection Resort</li> <li>Front Desk Agent - Guest Experience Expert</li> </ul> Dubai, Dubai, United Arab Emirates 20 hours ago

Call Center Agent

KERZNER INTERNATIONAL LIMITED

About The Role 
The call center Agent will be the liaison between our company and its current and potential customers.
 Key Duties and Responsibilities 
 Manage large amounts of inbound and outbound calls in a timely manner Follow communication scripts when handling different topics Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities to upsell products when they arise Build sustainable relationships and engage customers by taking the extra mile Keep records of all conversations in our call center database in a comprehensible way Frequently attend educational seminars to improve knowledge and performance level Meet personal/team qualitative and quantitative targets 
 Experience &amp; Educational Requirements 
 High School Degree Previous experience in a customer support role Familiarity with systems and practices Strong phone and verbal communication skills, along with active listening Track record of over-achieving quota Customer focus and adaptability to different personality types Ability to multitask, set priorities and manage time effectively

Shuraa Management And Consultancy LLC

Job Title: Call Center Agent Company: Amara Aesthetic Studio Location: Dubai, UAE Work Schedule: 6 days a week About Us: We are a premier aesthetic clinic in Dubai, committed to delivering top-tier skincare and beauty treatments. Job Summary: We are looking for a patient coordinator who is fluent in Arabic and English, with excellent communication skills and a positive, solution-oriented approach. This is a back-office role supporting the sales and client relations function of our clinic. The ideal candidate is organized, detail-oriented, and takes initiative to ensure clients receive an exceptional experience from the first call to post-appointment follow-up. Key Responsibilities • Handle client inquiries by phone, WhatsApp, or email in a polite and professional manner. • Book and confirm appointments, ensuring smooth daily scheduling. • Provide accurate information about available services (focused on aesthetic treatments). • Promote and sell services/products over the phone when appropriate (commission structure). • Maintain client records and update internal systems. • Proactively follow up with clients to confirm bookings, gather feedback, and encourage repeat visits. • Coordinate with clinic staff to ensure a seamless client experience. Requirements • Fluency in Arabic and English is essential. • Minimum 2–4 years of experience in customer service or coordination. • Prior experience in a clinic, hospital, or wellness center is a strong advantage. • Previous exposure to aesthetic or cosmetic clinics is a big plus. • Strong interpersonal and communication skills. • Highly organized, self-motivated, and able to manage multiple tasks. What We Offer • Competitive monthly salary • Commission on sales • Supportive and professional work environment • Opportunity for long-term growth

SAMAA MEDICAL CENTER

Call Center Job ResponsibilitiesCustomer Service<ul><li>Answer incoming calls promptly and professionally.</li><li>Provide accurate information about products, services, appointments, or procedures.</li><li>Resolve customer inquiries, complaints, and issues efficiently.</li><li>Assist clients with booking, cancellations, and follow-up calls.</li><li>Maintain a positive and helpful tone in all interactions.</li></ul>Call Handling &amp; Communication<ul><li>Make outbound calls for follow-ups, reminders, or customer updates.</li><li>Document all call information accurately in the system.</li><li>Escalate complex issues to senior staff or management when necessary.</li><li>Ensure proper call etiquette and maintain company communication standards.</li></ul>Administrative Tasks<ul><li>Update customer records and verify information.</li><li>Prepare daily call logs and reports when required.</li><li>Coordinate with different departments (HR, PRO, finance, nurses, doctors, etc.) to solve customer concerns.</li></ul>Quality &amp; Performance<ul><li>Meet call volume, response time, and service quality targets.</li><li>Follow company protocols and compliance requirements.</li><li>Participate in training sessions to improve knowledge and skills.</li></ul>Other Responsibilities<ul><li>Handle emergency calls and route them to the appropriate staff.</li><li>Maintain confidentiality of customer information.</li><li>Support reception and front desk teams as needed.</li></ul>Job Types: Full-time, Contract

Beverly Hills Specialist Hospital

Job Summary:The Call Center Officer / Patient Coordinator cum Sales Executive will serve as the primary point of contact for patients, ensuring an excellent patient experience throughout their journey &mdash; from the first inquiry to post-operative follow-up. This role combines patient coordination with sales responsibilities to promote the hospital&rsquo;s plastic surgery services and ensure patient satisfaction.Key Responsibilities:Patient Coordination:<ul><li>Patient Management: Welcome and guide patients through their entire treatment journey &mdash; from initial consultation to post-operative care.</li><li>Scheduling: Coordinate and schedule consultations, surgical procedures, and follow-up appointments.</li><li>Patient Education: Provide patients with comprehensive information on procedures, pre-operative and post-operative care, and address any questions or concerns.</li><li>Documentation: Maintain accurate and up-to-date patient records, including medical history, treatment plans, and communication notes.</li><li>Liaison: Serve as a link between patients, doctors, and hospital staff to ensure seamless communication and care coordination.</li></ul>Sales and Marketing:<ul><li>Lead Generation: Identify, engage, and follow up with potential patients through various channels (phone inquiries, social media, referrals, and campaigns).</li><li>Consultation Assistance: Support doctors during initial consultations by providing patients with information and assisting in converting inquiries into procedures.</li><li>Sales Targets: Achieve or exceed monthly and quarterly sales targets by promoting hospital services effectively.</li><li>Marketing Collaboration: Work with the marketing team to design and execute promotional activities aimed at attracting new patients.</li><li>Follow-ups: Conduct consistent follow-ups with potential patients to ensure conversion from inquiry to booking and surgery.</li></ul>Qualifications:<ul><li>Education: Bachelor&rsquo;s degree in Healthcare Management, Business Administration, Marketing, or a related field.</li><li>Experience:</li><li>Minimum of 2&ndash;3 years of experience in patient coordination or sales within a healthcare or aesthetic clinic setting.</li><li>Experience in plastic surgery, cosmetic dermatology, or aesthetic services preferred.</li></ul>Skills and Competencies:<ul><li>Excellent communication and interpersonal skills.</li><li>Strong organizational and multitasking abilities.</li><li>Sales-driven with a proven record of meeting or exceeding sales targets.</li><li>Knowledge of plastic surgery and aesthetic procedures is an advantage.</li><li>Proficiency in healthcare management systems, CRM tools, and Microsoft Office.</li><li>Professional, empathetic, and patient-centered attitude.</li><li>Problem-solving ability with a focus on patient satisfaction.</li><li>Team player capable of working effectively with medical, administrative, and marketing staff.</li></ul>Job Types: Full-time, Contract Contract length: 24 monthsPay: From AED4,000.00 per monthExperience:<ul><li> hospital's plastic surgery services: 1 year (Preferred)</li><li>call center: 1 year (Preferred)</li></ul>Language:<ul><li>arabic (Preferred)</li></ul>

Marriott International

Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message. Receive, record, and relay messages accurately, completely, and legibly. Activate/deactivate guest room message lights as appropriate. Instruct guests on how to access the internet; transfer guests with problems to provider's customer support line. Test communications equipment to ensure it works properly. Respond to special requests from guests with unique needs. Contact appropriate individual or department as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Dispatch bell staff or valet staff as needed.

Ageless Medical Center

A results-driven Call center Agent is required to join our team . The selected candidate will be responsible for converting inquiries into appointments, and providing exceptional customer service to our patients. His/her main responsibilities will be:-<ul><li>Full awareness with the clinic's services, medical procedures, and treatments to effectively communicate with patients.</li><li>Providing super-excellent service by answering queries, addressing concerns, and ensuring a positive patient experience.</li><li>Getting sure that all communications adhere to medical regulations and privacy laws.</li><li>Communicating with potential or existing patients to inform them about medical services, schedule appointments, and follow up on treatments.</li><li>Recording patient information, appointment details, and interactions accurately in the clinic's database.</li></ul>Qualifications<ul><li>Strong verbal and written communication skills in both Arabic &amp; English Language</li><li>Ability to handle different patients enquiries in same time</li><li>Managing multiple tasks and keeping track of appointments and follow-ups.</li><li>Has good knowledge for CRM software and other tools used for managing patient interactions</li></ul>Job Type: Full-timeJob Type: Full-timeApplication Question(s):<ul><li>Do you have a notice period, and how soon will you be able to join?</li></ul>Experience:<ul><li>HEALTHCARE: 1 year (Required)</li></ul>Language:<ul><li>ARABIC &amp; ENGLISH (Required)</li></ul>

AESTHETIC CALL CENTER AGENT

Explore 1135+ Call center agent in House Counsel Jobs In Dubai United Arab Emirates this November. Find roles across top companies and apply now to boost your career.

1135 call center agent jobs IN House Counsel Jobs In Dubai United Arab Emirates

Call Center Agent

Call Center Agent

Call Center Agent

Call Center Agent

Call Center Agent

Call Center Agent

AESTHETIC CALL CENTER AGENT