abercrombie & fitch / hollister - assistant store manager, kuwait

sales executive

contracts technician

sales associate

account manager

administrative assistant

call center agent

lumiere sweets company

Experience: Previous experience as a Call Center Agent required. Responsibilities:<ul><li>Handle incoming calls, inquiries, and complaints professionally.</li><li>Provide accurate information about products and services.</li><li>Maintain records and update CRM systems.</li><li>Requirements:</li><li>Fluent in Arabic and English (verbal and written).</li><li>Good communication and problem-solving skills.</li><li>Professional phone etiquette and customer service orientation.</li></ul>Job Types: Full-time, PermanentPay: KD150.000 - KD230.000 per monthWork Location: In person

CALL CENTER AGENT

Pharmazone Kuwait

Role Description:This is a full-time on-site role as a Call Center Agent. The Call Center Agent will be responsible for handling incoming calls from customers, providing accurate and relevant medical advice, and referring callers to appropriate medical professionals if necessary. The Call Center Agent will also maintain up-to-date knowledge of medication and medical conditions, and conduct follow-up calls with customers as required:<ul><li>Receive&amp; handle customer orders through phone calls.</li><li>Enter the customer information into the system.</li><li>Perform the payment online task.</li><li>Receive, handle, track &amp; close the customer inquiries.</li><li>Receive the customer complaints&amp; feedback through the various communication channels, handle it and escalate it to the Customer Centric Agent for further closure.</li><li>Perform the job of medical consultancy and reply to all the customer inquiries.</li><li>Social Media Applications handling:</li></ul>1-Instagram Handling (Retailing, customer complaints, customer inquiries, medical consultancy, receiving orders through direct messages).2-WhatsApp Handling (Retailing, customer complaints, customer inquiries, medical consultancy, receiving orders through direct messages, update the daily status with the daily offers).QUALIFICATIONS &amp; EXPERIENCE:1. Minimum Qualifications and Experience: Bachelor Degree of Pharmacy or any equal qualification.2. Years of Experience: Fresh graduate is preferred.3. Language: Arabic, English<ul><li>Ability to work well in a team environment and take direction from supervisors</li><li>Fluency in both Arabic and English languages</li><li>Basic computer knowledge and experience with Microsoft Office suite</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Bachelor Degree in Pharmacy.</li></ul>Experience:<ul><li>pharmaceutical Call Center Agent: 2 years (Required)</li></ul>

Contact Center Agent

Reboot Monkey

<div>
 
 About The Role
 
 
 
 Join our team as a
 
 Data Center Technician
 
 in
 
 Kuwait City, KW
 
 . This is a full-time, on-site position where you'll support critical infrastructure at world-class data center facilities.
 
 
 
 Compensation &amp; Benefits
 
 
 
 
 $48,000-60,000/year
 
 (USD annual)
 
 
 Comprehensive benefits package including:
 
 
 <ul>
 <li>
 Health, dental, and vision insurance
 </li>
 <li>
 Paid time off and holidays
 </li>
 <li>
 Professional development allowance
 </li>
 <li>
 Certification sponsorship
 
 
 
 </li>
 </ul>
 Work Schedule
 
 
 <ul>
 <li>
 Full-time permanent position
 </li>
 <li>
 Standard business hours with on-call rotation
 </li>
 <li>
 Shift differentials for nights/weekends when applicable
 
 
 
 </li>
 </ul>
 Key Responsibilities
 
 
 <ul>
 <li>
 Install, configure, and maintain server and network equipment
 </li>
 <li>
 Perform structured cabling (copper and fiber optic)
 </li>
 <li>
 Execute hardware deployments and decommissions
 </li>
 <li>
 Monitor environmental systems (power, cooling, security)
 </li>
 <li>
 Respond to incidents and perform troubleshooting
 </li>
 <li>
 Maintain accurate documentation and asset tracking
 </li>
 <li>
 Collaborate with engineering and operations teams
 </li>
 <li>
 Participate in capacity planning and upgrades
 </li>
 <li>
 3+ years data center operations experience
 </li>
 <li>
 Expert cabling skills (Cat6/6a, OM3/OM4/OS2 fiber)
 </li>
 <li>
 Strong troubleshooting and problem-solving abilities
 </li>
 <li>
 Experience with rack and stack operations
 </li>
 <li>
 Understanding of power distribution and UPS systems
 </li>
 <li>
 Excellent documentation and communication skills
 </li>
 <li>
 Ability to lift 50+ lbs and work in demanding environments
 </li>
 <li>
 Data center certifications (CDCP, CDCS, CDCE) - preferred
 </li>
 <li>
 Vendor certifications (Dell, HPE, Cisco) - preferred
 </li>
 <li>
 Network certifications (CCNA, JNCIA) - preferred
 </li>
 <li>
 Experience with DCIM platforms - preferred
 </li>
 <li>
 Knowledge of ITIL practices - preferred
 </li>
 </ul>
</div>

Data Center Technician - KW - Kuwait City - On-site

Hilton

<div>Reservations Agent
A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. 
 
 
What will I be doing? 
As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is responsible for offering excellent customer service, options, and other solutions to meet Guest and customer needs. Specifically, a Reservations Agent will perform the following tasks to the highest standards:<ul>
<li>Convert, quickly, inquiries into contracted business</li>
<li>Respond, positively, to sales inquiries to develop future sales leads</li>
<li>Identify sales leads, as appropriate</li>
<li>Respond to all customers in a highly professional manner, including ensuring all reservations are completed accurately and to the Guest's expectation</li>
<li>Provide prompt and efficient service while maintaining the hotels brand standards</li></ul>
What are we looking for? 
A Reservations Agent serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>A passion for delivering great customer service</li>
<li>A highly professional telephone manner and excellent communication skills</li>
<li>Outstanding administration and organizational skills</li>
<li>Intermediate computer proficiency</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul>
<li>Previous experience in a Reservations environment</li>
<li>Tertiary qualifications, or other collegiate-level degree</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Reservations Agent

Re Lytix

<div>
 
 We invite you to join our customer-focused organization as a Remote Admin Customer Service Representative, delivering exceptional support experiences to our diverse customer base in the EU, MENA and Southeast Asia&nbsp;regions from the comfort of your home office. This position offers stability, growth potential, and the satisfaction of helping customers daily.
 
 
 &nbsp;
 
 
 
 Job Responsibilities:&nbsp;
 
 
 <ul>
 <li>
 Respond to customer inquiries via phone, email, and chat channels
 </li>
 <li>
 Providing accurate information about products and services.
 </li>
 <li>
 Troubleshoot technical issues and guide customers through solutions, process orders, returns, and exchanges efficiently.
 </li>
 <li>
 Maintain detailed records of customer interactions in CRM systems, escalate complex issues to appropriate departments, follow up on open cases to ensure&nbsp;resolution.
 </li>
 <li>
 Identify opportunities to enhance customer satisfaction, educate customers on product features and best practices.
 </li>
 <li>
 Handle complaints with empathy and professionalism
 </li>
 <li>
 Meet quality and productivity standards
 </li>
 <li>
 Participate in ongoing training and coaching sessions
 </li>
 <li>
 Collaborate with team members through virtual platforms.
 </li>
 <li>
 Stay updated on product changes and company policies
 </li>
 <li>
 Contribute feedback for service improvements, and represent the company brand positively in all interactions.&nbsp;
 
 Your communication skills and customer-centric approach will directly impact customer loyalty and business success.&nbsp;
 
 </li>
 
 </ul>
 
 &nbsp;
 
 
 &nbsp;
 
 
 
 Required Qualifications:&nbsp;
 
 
 <ul>
 <li>
 Excellent verbal and written English communication.
 </li>
 <li>
 Prior customer service or call center experience preferred
 </li>
 <li>
 Strong active listening and empathy skills
 </li>
 <li>
 Ability to remain calm under pressure.
 </li>
 <li>
 Technical aptitude for learning software systems
 </li>
 <li>
 Typing proficiency for efficient documentation.
 </li>
 <li>
 Problem-solving mindset, patience and positive attitude, reliable and punctual work ethic.
 </li>
 <li>
 Adaptability to policy changes, and commitment to quality service delivery.
 </li>
 <li>
 Multilingual abilities are highly valued for our international customer base.&nbsp;
 </li>
 
 </ul>
 
 &nbsp;
 
 
 
 Benefits Package:&nbsp;
 
 
 <ul>
 <li>
 Competitive hourly wage or salary.
 </li>
 <li>
 Performance incentives and bonuses.
 </li>
 <li>
 Comprehensive training program.
 </li>
 <li>
 Career advancement opportunities.
 </li>
 <li>
 Flexible scheduling options.
 </li>
 <li>
 Paid time off and employee discounts.
 </li>
 <li>
 Supportive team environment.
 </li>
 <li>
 Regular feedback and coaching, and recognition programs.
 </li>
 
 </ul>
 
 &nbsp;
 
 
 
 We invest in our employees' success and wellbeing.
 
 
 
 &nbsp;
 
 
 
 Customer service, remote representative, call center, customer support, inquiry resolution, technical troubleshooting, CRM documentation, multichannel support, complaint handling, customer satisfaction, quality standards, communication skills, empathy training, problem resolution, product knowledge, team collaboration, performance metrics, career growth, work from home, customer loyalty.
 
 
 
 &nbsp;
 
</div>

Customer Service Representative Admin (MENA | Remote)

Alghanim Industries

<div>
 Job description:
 
 
 Job Summary
 
 Distribution Coordinator is responsible for handling the orders, the routing, the returns, the re-scheduling, the cancellation, the complaints and the refunds to Customers. He/she is also responsible in coordinating some activities with the OPA (Order Processing Agents), the Showroom Storekeepers and labourers. He is responsible of the dispatch with internal teams and 3rd parties.
 
 The coordinator serves the purpose to be the point of contact between the customer and various departments for correspondence related to the above
 
 &nbsp;
 
 Job Responsibilities
 
 &bull;Maintain distribution schedules to ensure proper fleet capacity utilization and delivery lead-time.
 
 &bull;Establish correspondence with the customer via email in order to follow-up, inquire and update about information related to orders &amp; customer complaints&nbsp;
 
 &bull;Manage correspondence with various departments for order fulfilment, customer complaints and returns&nbsp;
 
 &bull;Handling customer complaints and resolving within identified Company&rsquo;s KPI.
 
 &bull;Following up with the 3rd party delivery agents through calls and the tracking system.&nbsp;
 
 &bull;Solving the picking in short cases, after informing Call center throughout SAP QM based processes, by putting all the required information in the SAP QM ticket.
 
 &bull;Helping the Showroom Storekeepers in handing over cash on daily basis and supporting the preparation of related documents. &nbsp;
 
 &bull;Sending daily performance reports for orders dispatched, cancelled, pending and not dispatched.&nbsp;
 
 &bull;Process the deliveries, customer complaints, customer returns &amp; order cancellation requests in multiple systems
 
 &bull;Ensure accuracy &amp; correctness of information while processing any documents and/or updates in the systems&nbsp;
 
 &bull;Print system documents related to each order and customer complaints&nbsp;
 
 &bull;Point of contact between customers and various departments for correspondence related to orders, customer complaints and returns&nbsp;
 
 &bull;Log information in systems regularly with necessary updates related to orders, deliveries, customer complaints, order cancellation and returns&nbsp;
 
 &bull;Plans work effectively to fulfil the responsibilities on time and without delay
 
 &bull;Checking Payment on Delivery Outstanding-ageing list received by Finance Colleagues.
 
 &bull;Coordinating and supporting local and central colleagues in sending Email to vendors for any stock at vendor case on daily basis and supporting Showrooms Storekeepers to arrange picking and delivery for the same.&nbsp;
 
 &bull;Processing Order Cancellation and Returns.
 
 &nbsp;
 
 Candidate Requirements
 
 &bull;1 to 3 years&rsquo; experience in similar roles
 
 &bull;Fluent in Writing and communication skills.
 
 &bull;Good coordination and process handing skills
 
 &bull;Team Player with Positive attitude and will to stretch limits
 
 &bull;High school &nbsp;
 
 &bull;Diploma or Bachelor&rsquo;s Degree is preferred
 
</div>

Distribution Coordinator

<div>Group, Conference and Events Sales Executive/Agent
A Group, Conference, and Events (GCE) Sales Executive will maximise revenue opportunities in the areas of group reservations, conferences and events by driving sales leads and increasing conversions. 
What will I be doing? 
As Group, Conference, and Events (GCE) Sales Executive, you will maximise revenue opportunities in the areas of group reservations, conferences and events by driving sales leads and increasing conversions. The GCandE Sales Executive will interact frequently with Guests and customers with the intention of earning repeat and expanded business. Specifically, a Group, Conference, and Events (GCE) Sales Executive will perform the following tasks to the highest standards:<ul>
<li>Receive and convert incoming enquiries to achieve targets and maximize revenue</li>
<li>Manage an events schedule to maximise yield</li>
<li>Focus on a consistently executed up-selling approach</li>
<li>Build strong relationships with customers to fully understand their needs</li>
<li>Arrange and carry out Hotel show rounds</li>
<li>Ensure the complete administration and execution of all planned events</li>
<li>Participate in hotel promotional activities</li></ul>
What are we looking for? 
A Group, Conference, and Events (GCE) Sales Executive serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>Good organisational and administration skills</li>
<li>Positive attitude and good communication skills</li>
<li>Commitment to delivering a high level of customer service</li>
<li>Confident telephone manner</li>
<li>High level of IT skills</li>
<li>Excellent grooming standards</li>
<li>Demonstrated previous experience working in a Sales environment</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul>
<li>Knowledge of the hotel property management systems</li>
<li>Demonstrated previous experience working in the Conference and Events function</li>
<li>Qualification, degree, or certification in a relevant field</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Group, Conference and Events Sales Executive/Agent

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