call center coordinator - shifa lite & events (female)

sales coordinator

call center agent

call center agent -female Jobs in Salmiya

call center agent -female

call center coordinator - shifa lite & events (female) Jobs in Salmiya

crm support executive

call center coordinator shifa lite events female

Dar Al Shifa Hospital

<div>Purpose and Scope of the Job

The Call Center Coordinator is responsible for promoting and coordinating the hospital&rsquo;s Delivery Party Reception Services, which include food packages, floral arrangements, celebration services, and salon bookings. In addition, the coordinator provides administrative and client-support assistance to the Shifa Lite Dietitians, helping facilitate client menu selections and ensuring smooth communication between the nutrition team and clients. This role requires excellent customer service, organization, and coordination skills, reflecting the hospital&rsquo;s high hospitality standards. 


Main Duties and Responsibilities/Performance Standards
<div>
<ul><li>Delivery Party Reception Promotion &amp; Customer Engagement</li></ul>
</div><ul><li>Conduct outbound calls to promote Delivery Party Reception packages, including food bundles, flower arrangements, and celebration services.</li>
<li>Provide clients with clear explanations of package details, pricing, and customization options.</li>
<li>Handle inbound calls and inquiries related to reception services with a welcoming and professional tone.</li></ul> 

<div>
<ul><li>Booking &amp; Service Coordination</li></ul>
</div><ul><li>Process and confirm bookings for:</li>
<li>Delivery Party Reception packages</li>
<li>Flower and gift services</li>
<li>Salon appointments for new mothers</li>
<li>Coordinate booking details with the Snr. Hospitality Supervisor in-charge.</li>
<li>Ensure all booking information is accurately recorded and communicated to relevant teams.</li></ul> 

<div>
<ul><li>Shifa Lite Support (Dietitian Assistance)</li></ul>
</div><ul><li>Assist Shifa Lite dietitians by gathering client preferences for meal plans and entering selections into the system.</li>
<li>Help clients understand available menu options without providing dietary advice.</li>
<li>Support dietitians by organizing menu schedules, updating client records, and ensuring timely submission of weekly menu choices.</li>
<li>Follow up with clients to confirm menu selections or clarify preferences as instructed by the dietitians.</li></ul> 

<div>
<ul><li>Customer Service Excellence</li></ul>
</div><ul><li>Deliver a high standard of service that reflects the hospital&rsquo;s welcoming culture.</li>
<li>Maintain a friendly, professional tone in all client interactions.</li>
<li>Manage concerns or requests and escalate when required.</li></ul> 

<div>
<ul><li>Documentation &amp; Reporting</li></ul>
</div><ul><li>Maintain accurate logs of calls, bookings, menu selections, and service requests.</li>
<li>Prepare weekly and monthly reports for:</li>
</ul><ul><li><div><ul><li>Reception service bookings</li>
<li>Client inquiries and call activity</li>
<li>Shifa Lite menu submission follow-ups</li>
</ul></div></li></ul><ul><li>Track conversion rates and service utilization.</li></ul> 

<div>
<ul><li>Management Responsibilities</li></ul>
</div><ul><li>Record and filing of all the support service-related documents.</li>
<li>Create maintenance notification in SAP and follow up.</li>
<li>Follow up on support services related purchasing request.</li>
<li>Managing the real time room status update on SAP</li></ul> 

<div>
<ul><li>Development and Planning: Attend department trainings and staff development programs</li></ul></div> 


Qualifications, Competences and Skills

Education: Diploma or Bachelor&rsquo;s degree in Hospitality, Business Administration, or related field (preferred).

Experience:
<ul>
<li>Minimum 1 year of experience in call center, hospitality service &amp; other customer service.</li>
<li>Excellent communication and telephone etiquette.</li>
<li>Strong organizational skills and attention to detail.</li>
<li>Ability to multitask and manage time effectively.</li>
<li>Ability to work collaboratively with clinical and non-clinical teams.</li>
</ul>
Language:
<ul>
<li>English and Arabic</li>
<li>Write routine reports, correspondence, summaries, and reports in English using prescribed format.</li>
<li>Ability to speak effectively in English before groups such as customers or employees</li>
</ul>
Computer Proficiency:
<ul><li>Good Knowledge of Ms Office &amp; Hospital operating systems</li>
<li>Proficiency in MS Office and basic booking/CRM systems.</li></ul> 


Performance Competencies
<div>
<ul><li>Good language skills, ability to read and write.</li></ul>
<ul><li>Positive approach to customer service.</li></ul>
<ul><li>Follow polite and courteous telephone manners.</li></ul>
<ul><li>Should be active and show the initiative.</li></ul>
<ul><li>Customer-focused attitude</li></ul>
<ul><li>Strong communication and interpersonal skills</li></ul>
<ul><li>Professionalism and patience</li></ul>
<ul><li>Attention to detail</li></ul>
<ul><li>Team collaboration</li></ul>
<ul><li>Positive and service driven mindset</li></ul></div> 


Principle Working Relationships and Remarks
<div>
<ul><li>Housekeeping</li></ul>
<ul><li>Dietary department</li></ul>
<ul><li>Customer service department</li></ul>
<ul><li>Nursing</li></ul>
<ul><li>Maintenance</li></ul>
<ul><li>Marketing</li></ul>
<ul><li>Purchasing</li></ul></div></div>

Call Center Coordinator - Shifa Lite & Events (Female - Arab)

Chicland

KLINIK Medical Center, a leader healthcare provider in Kuwait, is actively seeking for an experienced Female Call Center Agent to join our customer service team.<ul><li>Manage inbound and outbound calls in a timely manner</li><li>Follow communication &ldquo;scripts&rdquo; when handling different topics</li><li>Identify customers&rsquo; needs, clarify information, research every issue and provide solutions and/or alternatives</li><li>Seize opportunities to upsell products when they arise</li><li>Build sustainable relationships and engage customers by taking the extra mile</li><li>Keep records of all conversations in our call center database in a comprehensible way</li><li>Frequently attend educational seminars to improve knowledge and performance level</li><li>Meet personal/team qualitative and quantitative targets</li><li>Presentable, Female Arabic speaker, visa 18 transferrable actually resident in Kuwait.</li></ul>Good system usage skills. Familiarity with medical terminology. MS Office (Word, Excel, Outlook). Expertise in written and spoken English and Arabic.KLINIK Medical Center offers a competitive salary and benefits package, including:* Professional development opportunities.* A dynamic and supportive work environment.If you have a good looking and experienced Female Call Center Agent seeking a challenging and rewarding opportunity to make a real difference in the lives of patients, we encourage you to apply. Please submit your resume and cover letter to: w.dridi@klinik.com.kw.Join KLINIK Medical Center and be a part of a team dedicated to providing exceptional care and transforming the healthcare experience in Kuwait.Job Type: Full-timePay: KD300.000 - KD450.000 per month

Call Center Agent -Female

XYZRetrade

We are currently seeking a qualified and compassionate Female Supervisor to join our Mind Wellness Center.Position: SupervisorIndustry: Mental Health / WellnessKey Responsibilities:* Oversee daily operations of the wellness center* Supervise staff and ensure high standards of client care* Coordinate appointments, programs, and wellness activities* Maintain a calm, supportive, and professional environment* Handle client concerns with empathy and confidentiality* Ensure compliance with internal policies and proceduresRequirements:* Female candidate (mandatory)* Preferred nationality: Lebanese or Jordanian* Proven experience in a supervisory or leadership role (wellness, healthcare, or hospitality preferred)* Strong interpersonal and communication skills* Ability to manage sensitive situations with professionalism* Fluent in English and ArabicInterested candidate can apply by sending their CV to anjali.ar13@gmail.comWork Location: In person

Female Supervisor - Wellness Industry

Alghanim Industries

<div>
 Job description:
 
 
 Job Summary
 
 Distribution Coordinator is responsible for handling the orders, the routing, the returns, the re-scheduling, the cancellation, the complaints and the refunds to Customers. He/she is also responsible in coordinating some activities with the OPA (Order Processing Agents), the Showroom Storekeepers and labourers. He is responsible of the dispatch with internal teams and 3rd parties.
 
 The coordinator serves the purpose to be the point of contact between the customer and various departments for correspondence related to the above
 
 &nbsp;
 
 Job Responsibilities
 
 &bull;Maintain distribution schedules to ensure proper fleet capacity utilization and delivery lead-time.
 
 &bull;Establish correspondence with the customer via email in order to follow-up, inquire and update about information related to orders &amp; customer complaints&nbsp;
 
 &bull;Manage correspondence with various departments for order fulfilment, customer complaints and returns&nbsp;
 
 &bull;Handling customer complaints and resolving within identified Company&rsquo;s KPI.
 
 &bull;Following up with the 3rd party delivery agents through calls and the tracking system.&nbsp;
 
 &bull;Solving the picking in short cases, after informing Call center throughout SAP QM based processes, by putting all the required information in the SAP QM ticket.
 
 &bull;Helping the Showroom Storekeepers in handing over cash on daily basis and supporting the preparation of related documents. &nbsp;
 
 &bull;Sending daily performance reports for orders dispatched, cancelled, pending and not dispatched.&nbsp;
 
 &bull;Process the deliveries, customer complaints, customer returns &amp; order cancellation requests in multiple systems
 
 &bull;Ensure accuracy &amp; correctness of information while processing any documents and/or updates in the systems&nbsp;
 
 &bull;Print system documents related to each order and customer complaints&nbsp;
 
 &bull;Point of contact between customers and various departments for correspondence related to orders, customer complaints and returns&nbsp;
 
 &bull;Log information in systems regularly with necessary updates related to orders, deliveries, customer complaints, order cancellation and returns&nbsp;
 
 &bull;Plans work effectively to fulfil the responsibilities on time and without delay
 
 &bull;Checking Payment on Delivery Outstanding-ageing list received by Finance Colleagues.
 
 &bull;Coordinating and supporting local and central colleagues in sending Email to vendors for any stock at vendor case on daily basis and supporting Showrooms Storekeepers to arrange picking and delivery for the same.&nbsp;
 
 &bull;Processing Order Cancellation and Returns.
 
 &nbsp;
 
 Candidate Requirements
 
 &bull;1 to 3 years&rsquo; experience in similar roles
 
 &bull;Fluent in Writing and communication skills.
 
 &bull;Good coordination and process handing skills
 
 &bull;Team Player with Positive attitude and will to stretch limits
 
 &bull;High school &nbsp;
 
 &bull;Diploma or Bachelor&rsquo;s Degree is preferred
 
</div>

Distribution Coordinator

Intrepid

<div>The Marketing Coordinator / ITT Supervisor shall implement and maintain an integrated marketing program in support of the Community Services Flight objectives. The Marketing Coordinator will provide guest support as outlined and defined by the Site Manager. The Marketing Coordinator will support all common areas marketing boards. The Marketing Coordinator shall develop professional industry standard marketing material to inform the base populace of upcoming force support events with no more than two (2) defects per month.
ESSENTIAL JOB FUNCTIONS:
<ul><li>Develop professional industry standard marketing material with no more than two (2) defects per month.
</li><li>Meet 48-hour turnaround on normal marketing material and products.
</li><li>Meet short notice turn-around times as short as one hour with no more than two (2) defects per month.
</li><li>Maintain, advertise and submit events on the EFSS Marketing Channel.
</li><li>Chair and attend weekly marketing meetings and disseminate approved emails advertising events to the base population.
</li><li>Coordinate and schedule no less than 4 cultural tour events monthly to support DOD, military and civilian members, contractors, and coalition forces. Trips and tours must be a variety and vary from month to month.
</li><li>Ensure all trips and tour inquiries receive a response within 12 hours of receipt.
</li><li>Coordinate and ensure effective transportation in support of the tour.
</li><li>Meet all established deadlines for daily, weekly, and monthly publications as required by the PWS.
</li><li>Design, print, distribute and remove all appropriate material for programs and events.
</li><li>Prepare all marketing supply requirements through identified documents and/or requisitions.
</li><li>Assist other departments as needed to ensure mission success.
</li><li>Monitor all LN staff associated with the department and if needed other departments.
</li><li>Other duties as assigned by Site Management.
</li></ul>EDUCATION &amp; EXPERIENCE:
<ul><li>High School Diploma or GED
</li><li>Two (2) years of experience developing graphics for marketing, publicity and advertising.
</li><li>Ability to access LAN and maintain a Tier 1 investigation.
</li></ul>ADDITIONAL REQUIREMENTS :
<ul><li>Valid US Driver&rsquo;s License
</li><li>Valid US Passport
</li><li>Must be able to meet all current USCENTCOM Deployment Policy Requirements, as outlined in the USCENTCOM APR 23 MOD SEVENTEEN TO USCENTCOM INDIVIDUAL AND INDIVIDUAL-UNIT DEPLOYMENT POLICY
</li><li>Able to obtain and maintain a valid Residency Visa for the deployed location host country.
</li><li>Must be able to work in extreme environmental conditions including dust and high temperatures.
</li><li>Must be able to endure long hours, exposure to weather and hazardous conditions.
</li></ul>KNOWLEDGE &amp; SKILLS:
<ul><li>Complete understanding and application of principles, concepts, practices, and standards. Full knowledge of industry practices.
</li><li>Expert knowledge of marketing tools inclusive of but not exclusive to web-based applications, Adobe Photoshop, and Microsoft Office programs.
</li><li>Expert knowledge of updating apps, on-line newsletters, Intranet applications, and SharePoint.
</li><li>Experience with professional plotters.
</li></ul>PREFERRED SKILLS &amp; EXPERIENCE:
<ul><li>Samples of previous work and marketing samples may be requested as part of the interview process.
</li></ul>SECURITY CLEARANCE : Must have and maintain a DoD Secret Clearance.
<div><div><div><div><div><div><div>Intrepid Acquisition Holdings, LLC
www.intrepidgs.com
Intrepid Acquisition Holdings, LLC. (IAH), is a leading provider of global-scale logistics, facilities management, and advanced professional and technical services. IAH provides a broad spectrum of services and solutions to U.S. and international government agencies, and organizations. As a world-class leader in providing seasoned program management, IAH leverages and integrates its capabilities to provide safe, innovative, and reliable solutions to meet customers' diverse and complex challenges.
Intrepid Acquisition Holdings, LLC. (&ldquo;IAH&rdquo; and/or &ldquo;Company&rdquo;) and its affiliates, including but not limited to IAP World Services, Inc., Readiness Management Support L.C., JPATS Logistics Services, LLC., and subsidiaries is an EOE, including disability/vets. 
 
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.</div></div></div></div></div></div></div></div>

Marketing Coortdinator / ITT Supervisor

IntrepidGS

<div>
 The
 
 Marketing Coordinator / ITT Supervisor
 
 shall implement and maintain an integrated marketing program in support of the Community Services Flight objectives. The Marketing Coordinator will provide guest support as outlined and defined by the Site Manager. The Marketing Coordinator will support all common areas marketing boards. The Marketing Coordinator shall develop professional industry standard marketing material to inform the base populace of upcoming force support events with no more than two (2) defects per month.
 
 
 
 Essential Job Functions
 
 
 
 <ul>
 <li>
 Develop professional industry standard marketing material with no more than two (2) defects per month.
 </li>
 <li>
 Meet 48-hour turnaround on normal marketing material and products.
 </li>
 <li>
 Meet short notice turn-around times as short as one hour with no more than two (2) defects per month.
 </li>
 <li>
 Maintain, advertise and submit events on the EFSS Marketing Channel.
 </li>
 <li>
 Chair and attend weekly marketing meetings and disseminate approved emails advertising events to the base population.
 </li>
 <li>
 Coordinate and schedule no less than 4 cultural tour events monthly to support DOD, military and civilian members, contractors, and coalition forces. Trips and tours must be a variety and vary from month to month.
 </li>
 <li>
 Ensure all trips and tour inquiries receive a response within 12 hours of receipt.
 </li>
 <li>
 Coordinate and ensure effective transportation in support of the tour.
 </li>
 <li>
 Meet all established deadlines for daily, weekly, and monthly publications as required by the PWS.
 </li>
 <li>
 Design, print, distribute and remove all appropriate material for programs and events.
 </li>
 <li>
 Prepare all marketing supply requirements through identified documents and/or requisitions.
 </li>
 <li>
 Assist other departments as needed to ensure mission success.
 </li>
 <li>
 Monitor all LN staff associated with the department and if needed other departments.
 </li>
 <li>
 Other duties as assigned by Site Management.
 
 
 </li>
 </ul>
 
 Education &amp; Experience
 
 
 
 <ul>
 <li>
 High School Diploma or GED
 </li>
 <li>
 Two (2) years of experience developing graphics for marketing, publicity and advertising.
 </li>
 <li>
 Ability to access LAN and maintain a Tier 1 investigation.
 
 
 </li>
 </ul>
 
 Additional Requirements
 
 
 
 <ul>
 <li>
 Valid US Driver&rsquo;s License
 </li>
 <li>
 Valid US Passport
 </li>
 <li>
 Must be able to meet all current USCENTCOM Deployment Policy Requirements, as outlined in the USCENTCOM APR 23 MOD SEVENTEEN TO USCENTCOM INDIVIDUAL AND INDIVIDUAL-UNIT DEPLOYMENT POLICY
 </li>
 <li>
 Able to obtain and maintain a valid Residency Visa for the deployed location host country.
 </li>
 <li>
 Must be able to work in extreme environmental conditions including dust and high temperatures.
 </li>
 <li>
 Must be able to endure long hours, exposure to weather and hazardous conditions.
 
 
 </li>
 </ul>
 
 Knowledge &amp; Skills
 
 
 
 <ul>
 <li>
 Complete understanding and application of principles, concepts, practices, and standards. Full knowledge of industry practices.
 </li>
 <li>
 Expert knowledge of marketing tools inclusive of but not exclusive to web-based applications, Adobe Photoshop, and Microsoft Office programs.
 </li>
 <li>
 Expert knowledge of updating apps, on-line newsletters, Intranet applications, and SharePoint.
 </li>
 <li>
 Experience with professional plotters.
 
 
 </li>
 </ul>
 
 Preferred Skills &amp; Experience
 
 
 
 <ul>
 <li>
 Samples of previous work and marketing samples may be requested as part of the interview process.
 
 
 </li>
 </ul>
 
 SECURITY CLEARANCE
 
 : Must have and maintain a DoD Secret Clearance.
 
 
 
 Intrepid Acquisition Holdings, LLC
 
 
 
 
 www.intrepidgs.com
 
 
 
 Intrepid Acquisition Holdings, LLC. (IAH), is a leading provider of global-scale logistics, facilities management, and advanced professional and technical services. IAH provides a broad spectrum of services and solutions to U.S. and international government agencies, and organizations. As a world-class leader in providing seasoned program management, IAH leverages and integrates its capabilities to provide safe, innovative, and reliable solutions to meet customers' diverse and complex challenges.
 
 
 Intrepid Acquisition Holdings, LLC. (&ldquo;IAH&rdquo; and/or &ldquo;Company&rdquo;) and its affiliates, including but not limited to IAP World Services, Inc., Readiness Management Support L.C., JPATS Logistics Services, LLC., and subsidiaries is an EOE, including disability/vets.
 
 
 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
</div>

Hilton

<div>Marketing Coordinator
A Marketing Coordinator will work with the Director of Business Development or Marketing Manager to assist in the implementation of the marketing plan to increase hotel brand awareness. 
 
What will I be doing? 
 
As Marketing Coordinator, you will work with the Director of Business Development or Marketing Manager to assist in the implementation of the marketing plan to increase hotel brand awareness. Specifically, a Marketing Coordinator will perform the following tasks to the highest standards:<ul><li>
Communicate effectively, to target markets, the amenities and benefits of the hotel, including hotel refurbishments, food and beverage provisions, conference, banqueting and events</li><li>
Work with local third party partners, including local media, and maintain professional working relationships with local official bodies</li><li>
Create and maintain a comprehensive media and marketing contact management system relevant to the target audiences of the hotel</li><li>
Work closely across all hotel departments, seeking proactive opportunities and planned promotions to address specific business challenges, as required</li><li>
Support the development of promotional activities, marketing channels and the production of marketing materials for specific events</li><li>
Manage and promote the hotel on Hilton branded websites</li><li>
Work within marketing budgets by using resources effectively</li><li>
Maintain a comprehensive media and marketing contact management system relevant to the target audiences of the Hotel</li></ul>
What are we looking for? 
A Marketing Coordinator serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>Ability to understand key business indicators and competitive trends and develop approaches to these challenges</li>
<li>Intermediate level of IT skills</li>
<li>Proven organisational and planning skills</li>
<li>Ability to work under pressure at all times</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul>
<li>Previous Hotel or leisure sector experience</li>
<li>Previous Marketing experience in a similar environment</li>
<li>Basic knowledge of budgeting or cost-management</li>
<li>Relevant degree, in marketing, business development or other relevant business field, from an academic institution</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Marketing Coordinator

Explore 133+ Call center coordinator shifa lite events female in Salmiya this May. Find roles across top companies and apply now to boost your career.

133 call center coordinator shifa lite events female jobs In Salmiya

Call Center Coordinator - Shifa Lite & Events (Female - Arab)

Call Center Agent -Female

Female Supervisor - Wellness Industry

Distribution Coordinator

Marketing Coortdinator / ITT Supervisor

Marketing Coortdinator / ITT Supervisor

Marketing Coordinator