customer service representative Jobs in Rawalpindi

customer service representative

customer service representative (csr) Jobs in Rawalpindi

customer service representative (csr)

sales manager

assistant manager i.t (call center) Jobs in Rawalpindi

assistant manager i.t (call center)

call center customer service representative (csr) Jobs in Rawalpindi

call center customer service representative (csr)

call center customer service representative csr

Islamic Institution rehmat ul alameen Complex Gulshan Abad Adyalla Road

Job Title: Customer Services Representative (CSR) Campaign: ACA-Healthcare (Self-Verifier) Timing: Night Shift 06:30 pm TO 4:30 AM Salary Range: 40k-100k/month Plus Bonuses Skills Required: Good English Communication Location: Rani Arcade, Chandni Chowk, Satellite Town, Rwp.Job Description: We are hiring motivated and enthusiastic Customer Service Representatives (CSRs) for our ACA (Affordable Care Act) campaign. The primary role involves generating high-quality leads by engaging potential customers and providing them with information about ACA-related services. Candidates should be persuasive communicators with strong interpersonal skills to ensure positive customer experiences and successful lead generation.Responsibilities:<ul><li>Conduct outbound calls to prospective clients.</li><li>Effectively communicate ACA-related information to potential customers.</li><li>Identify and qualify leads based on set criteria.</li><li>Maintain accurate and up-to-date records of calls and lead statuses.</li><li>Achieve daily and monthly lead generation targets.</li><li>Work collaboratively with team members to meet campaign goals.</li></ul>Requirements:<ul><li>Good English-speaking skills.</li><li>Previous experience in a call center or sales role preferred (but fresh candidates are also encouraged to apply).</li><li>Ability to handle customer inquiries and provide clear, concise information.</li><li>Strong communication and interpersonal skills.</li><li>Goal-oriented with the ability to meet and exceed targets.</li></ul>What We Offer:<ul><li>Competitive salary with performance-based bonuses.</li><li>Opportunity for growth and advancement.</li><li>Friendly and supportive work environment.</li></ul>Note: This is not a home-based job; candidates are required to work from the office located at Rani Arcade, Chandni Chowk, Satellite Town, Rawalpindi.If you are enthusiastic about joining a dynamic team and making a difference in the healthcare industry, we encourage you to apply. Please contact us to schedule an interview. We look forward to welcoming you to our team!Job Type: Full-timePay: Rs40,000.00 - Rs100,000.00 per monthEducation:<ul><li>Intermediate (Required)</li></ul>Experience:<ul><li>Self Verifier: 1 year (Preferred)</li></ul>Location:<ul><li>Rawalpindi (Preferred)</li></ul>Work Location: In person

Call Center Customer Service Representative (CSR)

WEBDOC Medical Complex Kahuta

Customer Service Representative (CSR)Position Title: Customer Service Representative (CSR)Department: Customer Support / Call CenterReporting To: Team Lead / SupervisorShift Timing: 9:00 AM to 5:00 PM OR 1:00 PM to 9:00 PMGeneral Duties:<ul><li>Inbound Calls Handling</li></ul>Attend incoming calls from telecom numbers and provide accurate information.Respond to customer queries promptly and professionally.Guide customers regarding available services, packages, and benefits.<ul><li>Insurance Services</li></ul>Provide information to customers regarding insurance products and services.Handle queries related to claims, policy details, and coverage.Record customer interest and forward leads to the concerned department if required.<ul><li>Customer Assistance</li></ul>Listen actively to customer concerns and resolve issues effectively.Maintain politeness and professionalism during all interactions.Escalate unresolved issues to the supervisor/manager.<ul><li>Call Documentation</li></ul>Log all customer interactions in the system (CRM/Database).Ensure correct categorization of calls (service inquiry, insurance inquiry, complaint, etc.).Maintain daily call records and report to the team lead.<ul><li>Service Quality</li></ul>Follow company protocols, scripts, and compliance guidelines.Ensure timely response within defined service levels.Maintain high-quality customer interaction standards.<ul><li>Team Support</li></ul>Coordinate with fellow CSRs and team leads for smooth operations.Participate in training sessions to stay updated on services and policies.Provide feedback for improving customer service processes.&#9989; Key Skills Required:Excellent communication skills (verbal &amp; listening).Patience, empathy, and problem-solving ability.Basic knowledge of telecom and insurance products.Ability to work under pressure and handle high call volume.Job Location: WEBDOC Head Office, Bahria Town Phase 7, IslamabadJob Type: Full-timeApplication Question(s):<ul><li>Will you be able to reliably commute to Bahria Town Phase 7, Rawalpindi for this job?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Work Location: In person

Call Centre Representative

CloudRCM Solutions

Job Summary:We are seeking a proactive and results-driven Customer Service Representative (CSR) with prior call center experience to join our team. In this role, you will be responsible for reaching out to healthcare providers and medical practices to introduce and promote our medical billing and credentialing services. The ideal candidate is persuasive, confident, and able to build strong relationships with potential clients over the phone.Key Responsibilities:<ul><li>Conduct outbound calls to healthcare providers, practice managers, and clinic owners to promote our medical billing and credentialing services.</li><li>Build and maintain a pipeline of prospective clients through consistent outreach efforts.</li><li>Clearly communicate the value and benefits of our services and answer initial inquiries from prospects.</li><li>Schedule meetings or follow-up calls between interested providers and our business development team.</li><li>Maintain accurate records of calls, leads, and customer interactions in the CRM system.</li><li>Follow up on warm leads and respond promptly to inquiries received via phone, email, or online channels.</li><li>Collaborate with the sales and marketing teams to align outreach strategies and campaigns.</li><li>Meet and exceed weekly and monthly outreach and lead generation targets.</li></ul>Required Qualifications:<ul><li>Minimum 1 year of experience in a call center, telemarketing, or customer service role.</li><li>Strong verbal communication and persuasive sales skills.</li><li>Excellent telephone etiquette and active listening abilities.</li><li>Ability to handle rejection and remain motivated in a target-driven environment.</li><li>Basic knowledge of medical billing and credentialing processes (preferred, but not mandatory &mdash; training will be provided).</li><li>Proficiency with CRM systems and basic computer skills (MS Office, email, etc.).</li><li>High school diploma or equivalent (Bachelor&rsquo;s degree preferred).</li></ul>Job Type: Full-timeWork Location: In personExpected Start Date: 26/09/2025

Customer Service Representative (CSR)

RMRSCO (PVT) LTD

Position: Customer Service Representative (CSR) Location: Wallayat Complex Bahria Town Phase 7 , Rawalpindi Salary: 30,000 to 40,000 (Based on Interview) Lunch: From Company Education Requirement: Intermediate Experience: One YearRequirements:<ul><li>Receive inbound calls from clients and provide correct project-related information.</li><li>Maintain a professional and courteous communication style at all times.</li><li>Accurately record caller details and inquiries in the system.</li><li>Ensure prompt follow-up and escalate queries to the concerned department if required.</li><li>Deliver excellent customer experience by addressing all information-related concerns.</li></ul>Skills Required:<ul><li>Strong verbal communication and active listening skills.</li><li>Prior experience in a call center or customer service role will be an advantage.</li><li>Ability to multitask and work efficiently in a fast-paced environment.</li><li>Proficiency in MS Office and basic computer operations.</li></ul>Benefits:<ul><li>Attractive Salary</li><li>Lunch from company</li></ul>Join our friendly and professional team in a growing organization!Apply now and start your career in a dynamic work environmentApplication Process:Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience and qualifications to hr@rmrsco.com..Note: Only shortlisted candidates will be contacted for an interviewJob Type: Full-timePay: Rs30,000.00 - Rs40,000.00 per monthAbility to commute/relocate:<ul><li>Rawalpindi: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Education:<ul><li>Intermediate (Preferred)</li></ul>Work Location: In person

MaxRemind

Job Description: We are seeking a motivated and dynamic CRM Executive to join our team in the night shift. The ideal candidate should possess strong communication skills, prior call center exposure, and the ability to effectively handle US clients. Fresh graduates with up to 6 months of relevant experience are encouraged to apply.Key Responsibilities:<ul><li>Communicate and coordinate with US-based clients via calls and emails.</li><li>Manage customer inquiries, concern, and provide appropriate solutions.</li><li>Maintain accurate records of client interactions in CRM systems.</li><li>Support customer service operations (CSR) with efficiency and professionalism.</li><li>Assist in medical billing processes and maintain client data.</li><li>Generate and analyze reports using MS Excel for tracking performance and client management.</li></ul>Requirements:<ul><li>Excellent communication and interpersonal skills.</li><li>Knowledge of customer service operations and medical billing will be an advantage.</li><li>Proficiency in MS Excel and CRM tools.</li><li>Willingness to work in US night shift (6 PM &ndash; 3 AM).</li><li>Fresh to 6 months of experience (Call Center/CSR/Medical Billing preferred).</li><li>Bachelor&rsquo;s degree (mandatory).</li></ul>Job Type: Full-Time (Night Shift)Timings: 6:00 PM &ndash; 3:00 AMLocation: Old Airport Road, Fazal Town phase 2, RawalpindiJob Type: Full-timeWork Location: In person

CRM Executive

Global Gate Solutions

GT Communications is seeking highly motivated and fluent English-speaking Call Center Agents to join our dynamic Auto Insurance campaign. As a Customer Sales Representative, you will engage with potential clients over the phone, present auto insurance solutions, and close sales while delivering an excellent customer experience.Key Responsibilities<ul><li>Handle outbound calls for auto insurance inquiries.</li><li>Achieve individual and team sales targets while maintaining high-quality service standards.</li><li>Collaborate with team members and supervisors to improve overall performance.</li><li>Follow company policies and comply with all call center operational standards.</li></ul>Qualifications &amp; Requirements<ul><li>Minimum education: Matriculation or above.</li><li>Fluent English communication skills (verbal and written).</li><li>Minimum 6 months of experience in a similar call center sales or customer service role.</li><li>Ability to work night shifts (7:00 PM &ndash; 4:00 AM).</li><li>Must be able to arrange own commute.</li><li>Strong persuasion, negotiation, and problem-solving skills.</li><li>Self-motivated, target-oriented, and a team player.</li></ul>Benefits<ul><li>Competitive base salary: PKR 40,000 &ndash; 80,000.</li><li>Attractive sales commissions and monthly performance bonuses.</li><li>Friendly, professional, and supportive work environment.</li><li>Career growth opportunities within the company.</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs80,000.00 per monthWork Location: In person

Customer Sales Representatives

WebDigitalSphere

At Web Digital Sphere, we specialize in providing digital solutions that help businesses grow and succeed globally. Our services include digital marketing, SEO, Social Media Management, Web Development, and more.We are currently expanding our team and seeking a proactive and ambitious Female Customer Service Representative (CSR) to drive outbound calls and generate quality leads.Key Responsibilities:<ul><li>Make outbound calls to prospective clients across different industries to introduce Web Digital Sphere&rsquo;s services.</li><li>Convert leads into qualified prospects through effective communication and follow-ups.</li><li>Build strong relationships with potential clients by understanding their needs and offering suitable digital solutions.</li><li>Maintain and update the CRM/database with accurate client information and call records.</li><li>Schedule meetings or demos for the Business Development Manager with interested clients.</li><li>Collaborate with the marketing and sales teams to align outreach strategies.</li><li>Achieve daily, weekly, and monthly targets for lead generation and conversions.</li><li>Prepare and present regular reports on calls, leads, and achieved targets to management.</li><li>Uphold the company&rsquo;s reputation by ensuring professionalism in every client interaction.</li></ul>Key Qualifications:<ul><li>Minimum of 1 year of experience in customer service, telesales, or outbound calling (preferably in digital services).</li><li>Strong sales acumen with the ability to persuade and convert leads into opportunities.</li><li>Excellent communication and interpersonal skills in English (knowledge of additional languages is a plus).</li><li>High attention to detail, organizational skills, and ability to maintain accurate records.</li><li>Ability to work under pressure and meet set targets.</li><li>Must be available for morning shifts.</li></ul>What We Offer:<ul><li>Competitive base salary.</li><li>Professional growth opportunities and continuous learning.</li><li>Supportive and collaborative work environment.</li><li>Direct involvement in international business projects and client interactions.</li><li>A chance to contribute to the success of startups, SMEs, and multinational clients.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Are you comfortable commuting to Rehmanabad ?</li></ul>Work Location: In person

Customer Service Specialist

Explore 143+ Call center customer service representative csr in Rawalpindi this September. Find roles across top companies and apply now to boost your career.

143 call center customer service representative csr jobs IN Rawalpindi

Call Center Customer Service Representative (CSR)

Call Centre Representative

Customer Service Representative (CSR)

Customer Service Representative (CSR)

CRM Executive

Customer Sales Representatives

Customer Service Specialist