receptionist - bateen world academy (uaen)

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telesales representative Jobs in Abu Dhabi

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receptionist - bateen world academy (uaen) Jobs in Abu Dhabi

administrative assistant (uae national) Jobs in Abu Dhabi

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administrative assistant - uae national

call center executive uaen

NMC Health plc

<div><ul><li>Responsible for maintaining excellent telephone etiquette and professionalism while attending to the patient calls
</li><li>Maintaining departmental KPI&rsquo;s.
</li><li>Liaising with the supervisor and the HOD to improve KPI&rsquo;s and overall patient experience.
</li><li>Responsible for attending to all the incoming patient calls promptly, without delay.
</li><li>Ensures call backs are completed in a timely manner.
</li><li>Maintains clarity in communication and pleasant tone of voice at all times.
</li><li>Well versed with the contact center processes of call hold, call transfer, message receipt, call back as per specified guidelines.
</li><li>Assists the patient in the best way possible and creating a good impression
</li><li>Maintaining a good average handling time while ensuring that the caller is satisfied and has been attended too.
</li><li>Responsible for booking appointments as well as clarifying enquiries related to the hospital services.
</li><li>Responsible for collecting and maintaining feedback regarding services and communicating effectively with the concerned department, regarding any complaints received from patients.
</li><li>Responsible for handing difficult patients with calmness in a professional manner and escalate to the concerned department when needed.
</li><li>Multitask and manage the call volumes as per the call process flow.
</li><li>Promote the services of the hospital to patients.
</li><li>Follow the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the department
</li><li>Strictly adheres to NMC&rsquo;s regulations and policies especially those related to infection control, patient safety &amp; JCI.
</li><li>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.
</li><li>Participates and contributes to scheduled in-house training programs.
</li><li>Exercises effective interpersonal skills in dealings with department staff, colleagues and Management.
</li><li>Maintains patient &amp; staff confidentiality.
</li><li>Demonstrates the ability to listen to others in promoting effective communication.
</li><li>Appointment management including no shows, confirmation, cancellation &amp; rescheduling.
</li><li>Doctors calendar creation and updating &amp; maintaining doctors notes.
</li></ul>Maintaining the duty change as per the unit protocol.</div>
 <div><ul><li>Responsible for maintaining excellent telephone etiquette and professionalism while attending to the patient calls
</li><li>Maintaining departmental KPI&rsquo;s.
</li><li>Liaising with the supervisor and the HOD to improve KPI&rsquo;s and overall patient experience.
</li><li>Responsible for attending to all the incoming patient calls promptly, without delay.
</li><li>Ensures call backs are completed in a timely manner.
</li><li>Maintains clarity in communication and pleasant tone of voice at all times.
</li><li>Well versed with the contact center processes of call hold, call transfer, message receipt, call back as per specified guidelines.
</li><li>Assists the patient in the best way possible and creating a good impression
</li><li>Maintaining a good average handling time while ensuring that the caller is satisfied and has been attended too.
</li><li>Responsible for booking appointments as well as clarifying enquiries related to the hospital services.
</li><li>Responsible for collecting and maintaining feedback regarding services and communicating effectively with the concerned department, regarding any complaints received from patients.
</li><li>Responsible for handing difficult patients with calmness in a professional manner and escalate to the concerned department when needed.
</li><li>Multitask and manage the call volumes as per the call process flow.
</li><li>Promote the services of the hospital to patients.
</li><li>Follow the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the department
</li><li>Strictly adheres to NMC&rsquo;s regulations and policies especially those related to infection control, patient safety &amp; JCI.
</li><li>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.
</li><li>Participates and contributes to scheduled in-house training programs.
</li><li>Exercises effective interpersonal skills in dealings with department staff, colleagues and Management.
</li><li>Maintains patient &amp; staff confidentiality.
</li><li>Demonstrates the ability to listen to others in promoting effective communication.
</li><li>Appointment management including no shows, confirmation, cancellation &amp; rescheduling.
</li><li>Doctors calendar creation and updating &amp; maintaining doctors notes.
</li></ul>Maintaining the duty change as per the unit protocol.</div>
 <div><ul><li>High School Diploma or equivalent Degree
</li><li>College Diploma - Any discipline or related fields.
</li><li>Minimum 1 year experience as a contact center agent in a patient focused environment and operation of multi-line switchboard system.</li></ul></div>

Call Center Executive -UAEN

<div>You will be the first point of contact for our patients, providing them with exceptional customer service and support. Ensuring calls to and from the hospital are attended promptly, politely and to the entire satisfaction of the patient.
Answering incoming calls, managing multiple lines simultaneously, and help patients with various tasks. Those may include scheduling appointments, providing information about healthcare services, confirming insurance details, and routing calls to appropriate healthcare personnel .</div>
 <div><ul><li>Responsible for maintaining excellent telephone etiquette and professionalism while attending to the patient calls
</li><li>Maintaining departmental KPI&rsquo;s.
</li><li>Liaising with the supervisor and the HOD to improve KPI&rsquo;s and overall patient experience.
</li><li>Responsible for attending to all the incoming patient calls promptly, without delay.
</li><li>Ensures call backs are completed in a timely manner.
</li><li>Maintains clarity in communication and pleasant tone of voice at all times.
</li><li>Well versed with the contact center processes of call hold, call transfer, message receipt, call back as per specified guidelines.
</li><li>Assists the patient in the best way possible and creating a good impression
</li><li>Maintaining a good average handling time while ensuring that the caller is satisfied and has been attended too.
</li><li>Responsible for booking appointments as well as clarifying enquiries related to the hospital services.
</li><li>Responsible for collecting and maintaining feedback regarding services and communicating effectively with the concerned department, regarding any complaints received from patients.
</li><li>Responsible for handing difficult patients with calmness in a professional manner and escalate to the concerned department when needed.
</li><li>Multitask and manage the call volumes as per the call process flow.
</li><li>Promote the services of the hospital to patients.
</li><li>Follow the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the department
</li><li>Strictly adheres to NMC&rsquo;s regulations and policies especially those related to infection control, patient safety &amp; JCI.
</li><li>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.
</li><li>Participates and contributes to scheduled in-house training programs.
</li><li>Exercises effective interpersonal skills in dealings with department staff, colleagues and Management.
</li><li>Maintains patient &amp; staff confidentiality.
</li><li>Demonstrates the ability to listen to others in promoting effective communication.
</li><li>Appointment management including no shows, confirmation, cancellation &amp; rescheduling.
</li><li>Doctors calendar creation and updating &amp; maintaining doctors notes.
</li></ul>Maintaining the duty change as per the unit protocol</div>
 <div>Minimum 1 year experience as a call center agent in a patient focused environment and operation of multi-line switchboard system.</div>

Call Center Executive - UAEN

ILF Consulting Engineers in United Arab Emirates

<div>
 
 
 Now Hiring UAEN Professionals
 
 
 
 
 
 
 Make visions reality, together. We are proud to support the Emiratization vision and welcome UAEN professionals to join our growing team At ILF Consulting Engineers, you will work in a professional, international environment where great people, collaboration, and quality are at the heart of how we deliver value.
 
 
 
 
 
 Are you looking to contribute your expertise global engineering firm?
 
 
 ILF Consulting Engineers invites you to explore opportunities to contribute to impactful projects across the region.
 
 
 
 
 
 
 What You Can Expect:
 
 
 
 
 
 
 Opportunities across engineering/technical and administrative/corporate support roles.
 
 
 Structured development and learning pathways across multiple disciplines.
 
 
 Access to an International Trainee Program.
 
 
 A supportive and inclusive workplace culture.
 
 
 Hybrid working options.
 
 
 Club of Young Professionals community and internal networking opportunities.
 
 
 
 
 
 
 Who We&rsquo;re Looking For:
 
 
 
 
 
 
 Fresh graduates/experienced professionals.
 
 
 Strong communication and interpersonal skills.
 
 
 Proactive mindset and willingness to learn, contribute, and grow.
 
 
 Proficiency in English.
 
 
 
 
 
 Be part of a dynamic team that values your well-being and professional growth!
 
</div>

UAEN Professionals

Aldar Academies

<div>Aldar Education are currently seeking an outstanding Teacher - Islamic Studies (UAEN) for Noya British School in Abu Dhabi to join in Academic Year 2026/2027.
Noya British School, proudly a part of Aldar Education and situated on the vibrant Yas Island in Abu Dhabi, stands as the newest flagship school for the Aldar Schools brand. Nestled in a community that offers proximity to various amenities, entertainment options, and a vibrant international environment, Noya British School creates an enriching and convenient backdrop for families seeking a world-class education.
This is an exciting opportunity to join the highly successful Aldar family of schools and to help shape the future of Abu Dhabi&rsquo;s leading school group. The successful candidates will be closely aligned with our core values and ethos and possess a genuine understanding and appreciation of the values of the region.</div>
 <div>Minimum Qualifications
<ul><li>Bachelor&rsquo;s Degree in the related subject with PGCE or other teacher qualification
</li></ul>Minimum Experience
<ul><li>Minimum 1- 2 years Teaching experience
</li></ul>Job Specific Knowledge &amp; Skills
<ul><li>Previous experience working with students whom English is not their first language
</li><li>Passion for teaching and commitment to educating the whole child
</li></ul>This job description is not all inclusive. Aldar Education reserves the right to amend this job description at any time. We are an equal opportunity employer, committed to a diverse and inclusive work environment. We are also mindful of our national development strategy and encourage UAE Nationals in their application at our company.
Aldar Education is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. Offers of appointment are subject to satisfactory references and police clearance.</div>
 <div>Main Duties:
<ul><li>To deliver lessons that inspire students to succeed in order to achieve the best possible outcomes.
</li><li>Roles and responsibilities include:
</li><li>Teamwork and collaboration
</li><li>To be a good communicator at all levels.
</li><li>Be committed to developing positive relationships with all members of the school community.
</li><li>Working alongside fellow teachers to plan engaging lessons that meet requirements of the curriculum.
</li><li>Liaising with colleagues and working flexibly.
</li><li>Working with parents to ensure the happiness and best academic outcomes for all children.
</li><li>Working cooperatively with curriculum support staff (where applicable) to support children&rsquo;s development.</li></ul></div>

Teacher - Islamic Studies (UAEN, Academic Year 2026/2027) Noya British School

Cherie clinic

Job Description:We are looking for a professional and customer-focused Call Center Executive who is a native Arabic speaker to join our team. The ideal candidate will have experience in the medical field and a strong ability to handle patient interactions with care and efficiency.Key Responsibilities:Handle inbound and outbound calls in Arabic professionallyAssist patients with inquiries, appointments, and medical informationMaintain accurate records of customer interactionsProvide high-quality customer service and resolve issues promptlyCoordinate with internal medical teams when requiredRequirements:Native Arabic speaker (mandatory)Minimum 2 years of experience in a call center within the medical/healthcare fieldStrong communication and interpersonal skillsAbility to handle sensitive information with confidentialityBasic computer knowledge.Preferred Qualifications:Experience in hospitals, clinics, or healthcareJob Type: Full-timeWork Location: In person

Call Center Representative

<div>Aldar Education are currently seeking an outstanding Classroom Assistant-UAEN for Noya British School in Abu Dhabi to join in Academic Year 2026/2027.
Noya British School, proudly a part of Aldar Education and situated on the vibrant Yas Island in Abu Dhabi, stands as the newest flagship school for the Aldar Schools brand. Nestled in a community that offers proximity to various amenities, entertainment options, and a vibrant international environment, Noya British School creates an enriching and convenient backdrop for families seeking a world-class education.
This is an exciting opportunity to join the highly successful Aldar family of schools and to help shape the future of Abu Dhabi&rsquo;s leading school group. The successful candidates will be closely aligned with our core values and ethos and possess a genuine understanding and appreciation of the values of the region.</div>
 <div>Minimum Qualifications
<ul><li>To have a minimum secondary school certificate.
</li></ul>Minimum Experience
<ul><li>At least two-year experience in School field.
</li></ul>Job Specific Knowledge &amp; Skills
<ul><li>English language skills or the language applied in the school curriculum
</li></ul>This job description is not all inclusive. Aldar Education reserves the right to amend this job description at any time. We are an equal opportunity employer, committed to a diverse and inclusive work environment. We are also mindful of our national development strategy and encourage UAE Nationals in their application at our company.
Aldar Education is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. Offers of appointment are subject to satisfactory references and police clearance.</div>
 <div>Main Duties:
<ul><li>Provide support for individual pupils / groups of pupils inside and outside the classroom to enable them to fully participate in a range of activities during the school day and to provide for their social, emotional and physical well-being.
</li><li>Be pro-active in matters relating to health and safety
</li><li>Assist in the implementation of individual education programmes for individual pupils / groups of pupils and help monitor their progress
</li><li>Support pupils with additional support needs e.g. emotional and behavioural difficulties and help to develop their social skills
</li><li>Assist class teachers with maintaining pupil records
</li><li>Prepare and present displays of pupils&rsquo; work
</li><li>Support class teachers in photocopying and other tasks in order to support teaching
</li><li>Support the aims of the school; comply with the requirements of health and safety, other relevant legislation and school policies
</li><li>Set a good example in terms of dress, punctuality and attendance
</li><li>Attend team and staff meetings as required
</li><li>Work with other professional&rsquo;s e.g. speech therapists, occupational therapists etc. as necessary
</li><li>Undertake other duties from time to time as the principal requires</li></ul></div>

Classroom Assistant-UAEN (Academic Year 2026/2027) Noya British School

E7 Group

We are looking for a Senior Specialist / Lead &ndash; Learning &amp; Growth (UAEN) to drive the execution of our learning, capability development, and performance management initiatives.This is a high-impact individual contributor role reporting directly to senior leadership, offering the opportunity to shape learning experiences, strengthen workforce capability, and contribute to organizational effectiveness.Key Responsibilities Learning &amp; Development<ul><li>Execute and manage end-to-end learning and development programs across the organization</li><li>Coordinate training initiatives including leadership development, technical programs, and workshops</li><li>Manage logistics such as scheduling, vendor coordination, communications, and materials</li><li>Monitor participation, completion rates, and program effectiveness</li><li>Maintain and manage the annual learning calendar</li></ul>Capability Development<ul><li>Support the development of capability frameworks and structured learning journeys</li><li>Identify capability gaps using performance data and stakeholder inputs</li><li>Partner with HR and business leaders to design targeted development interventions</li></ul>Digital Learning &amp; Content<ul><li>Develop engaging learning materials, presentations, and toolkits</li><li>Support digital learning initiatives including e-learning, microlearning, and blended programs</li><li>Leverage AI tools and learning technologies to enhance delivery and learner experience</li></ul>Learning Analytics &amp; Reporting<ul><li>Track and analyze learning metrics such as participation, completion, and impact</li><li>Prepare dashboards and reports for management insights</li><li>Maintain accurate records and documentation of learning activities</li></ul>Performance Management<ul><li>Support performance cycles including goal setting, mid-year, and annual reviews</li><li>Analyze performance data to identify development needs</li><li>Track and support Performance Improvement Plans (PIPs)</li></ul>Stakeholder Management<ul><li>Collaborate with HR Business Partners and functional leaders</li><li>Support managers in implementing learning initiatives within their teams</li><li>Ensure effective communication of learning programs across the organization</li></ul>Requirements<ul><li>UAE National (Emirati) &ndash; mandatory</li><li>Bachelor&rsquo;s degree in human resources, Business Administration, or related field</li><li>4&ndash;6 years of experience in Learning &amp; Development, Talent Development, or HR</li><li>Strong experience in coordinating and executing L&amp;D programs</li><li>Proficiency in Excel and reporting tools</li><li>Experience with LMS or digital learning platforms</li><li>Strong stakeholder management and communication skills</li></ul>Preferred<ul><li>Experience in capability frameworks and learning journey design</li><li>Exposure to performance management processes</li><li>Familiarity with digital learning tools and AI-enabled solutions</li></ul>What We Offer<ul><li>Opportunity to work closely with senior leadership</li><li>High visibility role with real organizational impact</li><li>Collaborative and growth-oriented environment</li><li>Competitive compensation and benefits</li></ul>Job Type: Full-timePay: AED18,000.00 - AED21,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Learning &amp; Development: 5 years (Preferred)</li></ul>Work Location: In person

Senior Specialist / Lead – Learning & Growth (UAE-National)

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