customer service representative

arabic receptionist Jobs in Abu Dhabi United Arab Emirates

arabic receptionist

assistant manager, medical representation Jobs in Abu Dhabi United Arab Emirates

call center agent – dental facility Jobs in Abu Dhabi United Arab Emirates

call center agent – dental facility

cashier - female Jobs in Abu Dhabi United Arab Emirates

cashier - female

call center representative

Cherie clinic

Job Description:We are looking for a professional and customer-focused Call Center Executive who is a native Arabic speaker to join our team. The ideal candidate will have experience in the medical field and a strong ability to handle patient interactions with care and efficiency.Key Responsibilities:Handle inbound and outbound calls in Arabic professionallyAssist patients with inquiries, appointments, and medical informationMaintain accurate records of customer interactionsProvide high-quality customer service and resolve issues promptlyCoordinate with internal medical teams when requiredRequirements:Native Arabic speaker (mandatory)Minimum 2 years of experience in a call center within the medical/healthcare fieldStrong communication and interpersonal skillsAbility to handle sensitive information with confidentialityBasic computer knowledge.Preferred Qualifications:Experience in hospitals, clinics, or healthcareJob Type: Full-timeWork Location: In person

Call Center Representative

Dr Firas Dental & Orthodontic Center

Job OverviewDr. Firas Dental &amp; Orthodontic Center is currently looking for a professional and customer-focused Call Center Agent to join our team in Abu Dhabi. The successful candidate will handle patient communications, appointment scheduling, and inquiries, ensuring excellent service and efficient coordination across clinic branches.This role plays a key part in enhancing patient experience, supporting clinic operations, and maintaining professional communication standards within the organization.Key ResponsibilitiesPatient Communication &amp; Appointment Handling<ul><li>Answer incoming patient calls professionally and efficiently.</li><li>Schedule, reschedule, and confirm patient appointments.</li><li>Conduct appointment reminder calls to reduce no-shows.</li><li>Provide information about clinic services, doctor availability, and operating hours.</li><li>Escalate patient complaints or concerns to supervisors when necessary.</li></ul>System &amp; Patient Data Management<ul><li>Accurately update patient records in the clinic management system.</li><li>Document call outcomes, cancellations, and feedback.</li><li>Maintain strict confidentiality of patient information.</li></ul>Insurance &amp; Coordination Support<ul><li>Coordinate with the insurance department regarding patient eligibility and approvals.</li><li>Collect patient insurance information prior to appointments.</li><li>Direct billing or coverage inquiries to the appropriate department.</li></ul>Interdepartmental Coordination<ul><li>Communicate with reception teams, nurses, and doctors regarding appointment schedules.</li><li>Notify relevant departments regarding cancellations or patient delays.</li><li>Support branch operations during busy clinic hours.</li></ul>Service Quality &amp; Compliance<ul><li>Maintain professional telephone etiquette at all times.</li><li>Follow clinic SOPs, service standards, and quality guidelines.</li><li>Meet KPIs related to call handling, appointment conversion, and patient satisfaction.</li><li>Comply with UAE healthcare regulations and data protection policies.</li></ul>RequirementsEducation<ul><li>High School Diploma or equivalent (required)</li><li>Bachelor&rsquo;s degree is an advantage</li></ul>Experience<ul><li>Minimum 2 years experience as a Call Center Agent, Receptionist, or Customer Service Representative</li><li>Experience in healthcare or dental facilities is preferred</li></ul>Skills<ul><li>Fluent in Arabic and English (required)</li><li>Strong communication and listening skills</li><li>Experience using patient management systems or EMR</li><li>Good telephone handling skills</li><li>Knowledge of Dok32 system is an advantage</li></ul>Preferred Skills<ul><li>Experience working in a dental or medical facility</li><li>Ability to handle multiple tasks in a fast-paced environment</li><li>Strong organization and time management skills</li><li>Compassionate and patient-focused communication style</li></ul>Why Join Us?At Dr. Firas Dental &amp; Orthodontic Center, we are committed to delivering high-quality dental care and exceptional patient service. Our team values professionalism, teamwork, and continuous improvement in delivering outstanding healthcare experiences.Job Type: Full-timeAbility to commute/relocate:<ul><li>Abu Dhabi: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>

Call Center Agent – Dental Facility

Al Bahiya Trading & Services

Job Summary: We are seeking a proactive, organized, and customer-focused Customer Service / Sales Executive to support our real estate operations. The ideal candidate will play a key role in managing client relationships, coordinating sales activities, handling property listings and inquiries, and supporting documentation and transaction processes. This role requires strong follow-up skills, attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced real estate environment.Key Responsibilities:Duties &amp; ResponsibilitiesProperty Owner Outreach&middot; Contact property owners via phone calls using provided databases and leads.&middot; Identify potential sellers and landlords interested in listing their properties.&middot; Present company services and value proposition professionally.&middot; Persuade owners to list properties exclusively or non-exclusively with the company.Lead Generation &amp; Follow-up&middot; Generate new leads through cold calling and follow-up calls.&middot; Maintain consistent follow-up with interested property owners.&middot; Update call outcomes and owner responses in the CRM system.&middot; Convert inquiries into confirmed listings.Listing Coordination&middot; Collect accurate property details (location, size, price, availability, photos).&middot; Coordinate with sales/leasing agents for property inspection and listing.&middot; Ensure all required documentation is obtained from property owners.&middot; Follow up until the property is officially listed.Relationship Management&middot; Build long-term relationships with property owners.&middot; Maintain regular communication to retain listings.&middot; Handle objections professionally and negotiate terms when required.Performance Targets&middot; Achieve daily/weekly/monthly call targets.&middot; Meet monthly listing acquisition targets.&middot; Maintain high conversion rates from calls to listings.Reporting&middot; Submit daily activity reports (calls made, contacts reached, leads generated).&middot; Provide feedback on market trends and owner expectations.&middot; Keep CRM system updated accurately.Professional Experience&middot; Previous experience in real estate call center or telemarketing (preferred).&middot; Strong communication and persuasion skills.&middot; Ability to handle rejection and remain motivated.&middot; Knowledge of real estate market (sales &amp; leasing).&middot; CRM experience is an advantage.&middot; Target-driven and results-oriented.. Arabic Speaker Preferable&middot; Professional phone etiquette.Job Type: Full-timePay: AED4,000.00 - AED5,000.00 per month

Customer Service & Sales

Elite Louise Real Estate

Looking for a motivated Customer Relationship Coordinator (CRC) for Real Estate to join our growing team. The CRC will play a key role in supporting the sales and leasing teams by contacting property owners, acquiring property listings, and maintaining strong client relationships.Key Responsibilities<ul><li>Contact property owners to introduce HLAND Real Estate services.</li><li>Acquire property listings for sale and lease.</li><li>Maintain and update property details in the CRM system.</li><li>Coordinate with the sales and leasing teams regarding available units.</li><li>Follow up with property owners to maintain strong relationships.</li><li>Ensure accuracy of property information and documentation.</li><li>Support the marketing team with property details for advertising.</li></ul>Requirements<ul><li>Previous experience in real estate, call center, or customer service is preferred.</li><li>Strong communication and negotiation skills.</li><li>Ability to build relationships with property owners.</li><li>Organized and detail-oriented.</li><li>Familiar with CRM systems (Bitrix24 experience is a plus).</li><li>Fluent in English (Arabic is an advantage).</li></ul>What We Offer<ul><li>Competitive salary + performance incentives.</li><li>Professional working environment.</li><li>Career growth opportunities in the real estate industry.</li><li>Training and support.</li></ul>Personal Attributes<ul><li>Professional appearance and conduct</li><li>High level of integrity and ethical standards</li><li>Self-motivated and proactive</li><li>Strong organizational and time management skills</li><li>Ability to work independently and as part of a team</li></ul>Job Type: Full-timePay: AED3,500.00 - AED4,000.00 per month

Customer Relationship Coordinator - Real Estate

First Abu Dhabi Bank (FAB)

<div>
 As a Customer Service Representative, you will be the face of our company, representing FAB with every customer interaction. Your primary goal is to ensure an exceptional customer experience by providing accurate and timely information, resolving queries, and offering solutions. You will be a key contributor to our team, working collaboratively to maintain our high standards of service and uphold the company's reputation.
</div>

Customer Service Representative

ADGM

Maseera&rsquo;s AI and Big Data Center of Excellence covers the range of Data and AI skills, from Strategy, Governance, Data Science, Data Architecture, AI Engineering and Visual Insights. When combined with Maseera&rsquo;s broader Strategy and professional practice, we are bringing together the unique ability to drive end-to-end business change through the application of Data and AI. You'll learn, grow and advance in an innovative culture that thrives on shared success, diverse ways of thinking and enables boundaryless opportunities that can drive your career in new and exciting ways.If you&rsquo;re looking for a challenging career while working in a vibrant environment with access to training and a global network of experts, this could be the role for you. As part of our global team, you'll be based in Abu Dhabi, and you&rsquo;ll be working with cutting-edge technologies, and you will have the opportunity to develop a wide range of new skills on the job.In our team you will:<ul><li>Be at the forefront of the Fintech industry, and you&rsquo;ll create, own and make it a reality for our subsidiaries looking to better serve their customers.</li><li>Become an integral part of our Data and AI team with the credibility, expertise and dependable insights.</li><li>Develop your skills with our world class training programmes.</li><li>Drive and implement real world solutions into production that drive business value across our company.</li><li>Work alongside global teams to collaborate and deliver the best solutions for our customers.</li><li>Drive your career progression via our structured career development programs.</li></ul>In this role you will:<ul><li>Solve challenging business problems using advanced machine learning methods such as Deep Learning and quantitative analytics.</li><li>Understand business requirements and support the development of business cases.</li><li>Run discovery analytics to identify new and innovative opportunities.</li><li>Partner with developers and engineers to deploy machine learning algorithms to deliver business value.</li><li>Define approaches to embed and scale machine learning models.</li><li>Build reusable assets and solutions and develop best practices for current and future business problems.</li><li>Communicate and provide guidance to senior leadership and teams.</li><li>Contribute data science expertise to new enterprise activities.</li><li>Shape DS Strategy and the delivery of DS solutions.</li><li>Operate across Headquarter and multiple subsidiaries.</li><li>Develop others by bringing your unique knowledge and skill sets to the wider practice.</li></ul>We are looking for:<ul><li>B.Sc./Master/PhD in computer science, data science, AI or relevant field</li><li>Relevant work experience in data science, machine learning, and business analytics</li><li>Practical experience in coding languages e.g. Python, R, Scala, etc.; (Python preferred)</li><li>Proficiency in database technologies e.g. SQL, ETL, No-SQL, DW, and Big Data technologies e.g. pySpark, Hive, etc.</li><li>Experienced working with structured and also unstructured data e.g. Text, PDFs, jpgs, call recordings, video, etc.</li><li>Knowledge of machine learning modelling techniques and how to fine-tune those models e.g. XGBoost, Deep Neural Networks, Transformers, Markov chains, etc.</li><li>Experience using specialized machine learning libraries e.g. Fastai, Keras, Tensorflow, pytorch, sci-kit learn, hugging face, etc.</li><li>Must demonstrate the capacity of reading, understanding and implementing new techniques in the field of machine learning as they emerge.</li><li>Experience of using Cloud technologies e.g. AWS, GCP or Azure.</li><li>Specialised visualisation techniques e.g. D3.js, ggplot etc.</li><li>Strong verbal/written communication &amp; data presentation skills</li><li>Awareness of Large Language Models (LLMs) and a strong enthusiasm for continuous learning and staying updated with the latest advancements in the field</li></ul>Set yourself apart:<ul><li>Willingness and ability to learn quickly and apply creative thinking to finding great solutions and drive their implementation</li><li>Ability to successfully build relationships with customers and stakeholders</li><li>Mastery of problem solving and solutioning</li><li>Proven history and background in Fintech Industry</li></ul>Job Type: Full-timePay: From AED25,000.00 per month

Data Scientist

AMCLLC

for reputed medical centerwe are looking for a male Arabic receptionist preferred with own visa + working in medical center fieldDuty 9 hrs per daysalary up to 4000 AEDJob Types: Full-time, PermanentPay: AED3,000.00 - AED4,000.00 per monthExperience:<ul><li>receptionist: 1 year (Preferred)</li></ul>Language:<ul><li>Arabic (Preferred)</li></ul>

Arabic male receptionist with uae visa

Explore 45+ Call center representative in Abu Dhabi United Arab Emirates this April. Find roles across top companies and apply now to boost your career.