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call center representative

Infoline

<div>
 
 
 Job Title:
 
 Call Center Operator Trainee
 
 
 
 Departmen
 
 t: Customer Service / Call Center Operations
 
 
 
 Reports To
 
 : Call Center Supervisor / Team Lead
 
 
 
 Contract duration:
 
 One Year Extendable
 
 
 
 
 
 
 Job Summary:
 
 
 
 
 
 
 We are seeking a Call Center Operator to manage a high volume of incoming and/or outgoing calls in a fast-paced environment. The role involves answering inquiries, providing information, routing calls to appropriate departments, and ensuring a positive customer experience in every interaction.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 
 Answer and handle incoming calls promptly and professionally
 
 
 
 
 
 Provide accurate information or transfer calls to the relevant team or department
 
 
 
 
 
 Record customer details, interactions, and feedback in the system
 
 
 
 
 
 Handle basic troubleshooting and resolve common inquiries efficiently
 
 
 
 
 
 Ensure a high standard of service quality and call handling etiquette
 
 
 
 
 
 Follow company scripts and standard call procedures when required
 
 
 
 
 
 Maintain confidentiality and data privacy standards
 
 
 
 
 
 Assist in outbound calling campaigns (if applicable)
 
 
 
 
 
 Support administrative tasks such as scheduling, call logs, or message taking
 
 
 
 
 
 
 Qualifications:
 
 
 
 
 
 
 Bachelor or High diploma
 
 
 
 
 
 Prior experience in a call center or telephone-based role preferred
 
 
 
 
 
 Good English Language
 
 
 
 
 
 Good verbal communication skills and clear speaking voice
 
 
 
 
 
 Basic computer skills and familiarity with telephone systems or CRM tools
 
 
 
 
 
 Strong listening skills and attention to detail
 
 
 
 
 
 Ability to remain calm under pressure and multitask effectively
 
 
 
 
 
 Punctual and reliable with strong work ethics
 
</div>

Call Center Representative

Schneider Electric

<div>Job Description:
<div>
We are looking for Service Representative to be responsible for the installation, maintenance, and repair of HVAC systems specifically designed for data center environments. The ideal candidate will have a strong technical background, experience with data center HVAC systems, and a commitment to maintaining high standards of reliability and efficiency.</div><div></div><div> 
Key Responsibilities:</div><ul><li>
Pre-site, startup, repair, preventive maintenance, and field modification of equipment</li><li>
Problem solving with customers, electricians, sales partners, technical support, District Service</li><li>
Completion of field service reports, expense reports, preventive maintenance, and startup data sheets</li><li>
Manager and/or Regional Service Director to resolve complex escalated issues</li><li>
Continuous learning and training on various products both in the field and in the classroom</li><li>
Conduct routine inspections and preventive maintenance to ensure optimal performance of HVAC systems.</li><li>
Diagnose and troubleshoot HVAC system issues and perform necessary repairs to minimize downtime.</li><li>
Monitor and adjust HVAC systems to maintain proper temperature and humidity levels within data centers.</li><li>
Ensure compliance with all safety, regulatory, and industry standards.</li><li>
Maintain accurate records of work performed, parts used, and system performance metrics.</li><li>
Provide excellent customer service and communicate effectively with clients and team members.</li><li>
Collaborate with other departments to ensure seamless operation and maintenance of data center facilities.</li><li>
Travel throughout the cluster for local customer support or even countrywide travel</li><li>
Assist the Field Project Manager on larger system startups</li><li>
Act on behalf of the District Service Manager to resolve operational issues as required</li></ul>
Qualifications:
<div>
Qualifications:</div><ul><li>
Bachelor&rsquo;s Degree or similar experience in HVAC, electronic or electrical discipline or military training equivalence</li><li>
2+ years of field service repair and customer service with UPS, electrical, electro-mechanical or electronics related equipment</li><li>
2+ years in Field Services or equivalent industry experience.</li><li>
EPA Universal Certification</li><li>
Strong knowledge of data center HVAC systems, components, and operations.</li><li>
Safe driving and vehicle operations skills</li><li>
Skilled at utilizing test and diagnostic equipment</li><li>
Experience reading and interpreting schematics, drawings, and theory of operation manuals</li><li>
Ability to write service reports, correspondence, procedures, effectively present information and respond to customer questions.</li><li>
Movement of service equipment weighing up to 50 pounds</li><li>
Excellent problem-solving and troubleshooting skills.</li><li>
Strong communication and interpersonal skills.</li><li>
Ability to work independently and as part of a team.</li></ul>
About Our Company:<div></div> 
Looking to make an IMPACT with your career?
When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values &ndash; Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork &ndash; starts with us.
IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.
We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.
Become an IMPACT Maker with Schneider Electric &ndash; apply today!
&euro;36 billion global revenue 
+13% organic growth 
150 000+ employees in 100+ countries 
#1 on the Global 100 World&rsquo;s most sustainable corporations<div></div><div> 
You must submit an online application to be considered for any position with us. This position will be posted until filled.</div><div></div><div> 
Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and &lsquo;inclusion&rsquo; is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.</div><div> 
</div><div>At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here 
 
Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.</div></div><div></div>

Service Representative-Cooling

Baker Hughes

<div>
 
 Operations Manager- CWI
 
 
 
 Do you enjoy leading a team that provides a high-quality service for our customers?
 
 
 Do you love collaborating with teams to solve complex problems?
 
 
 
 Join our Team
 
 
 
 Baker Hughes is the first and only comprehensive provider of digital oilfield products, services and solutions. Drawing inspiration from its rich heritage as an inventor company, Baker Hughes harnesses the passion and expertise of its people to improve productivity throughout the entire oil and gas value chain.
 
 
 
 Partner with the best
 
 
 
 As an Operation Manager- CWI, you will ensure flawless execution, on-time delivery and contract adherence. You will ensure that Baker Hughes maximizes its short and long-term revenue and profit opportunities. You will coordinate job activities to ensure execution in line with customer expectations and contract terms and conditions.
 
 
 As an Operation Manager, you will be responsible for:
 
 
 
 <ul>
 <li>
 Ensuring compliance with intelligent Manage the Job Cycle (iMtJC) process
 </li>
 <li>
 Maintaining communication with customers and on-time response on any Service Delivery items
 </li>
 <li>
 Reviewing and verifying customer requirements and plans
 </li>
 <li>
 Being Accountable for Resource planning, assignment, and utilization (S&amp;OP process)
 </li>
 <li>
 Ensuring PL readiness (tools, people, process)
 </li>
 <li>
 Holding SD &amp; Field team accountable for respective performance
 </li>
 <li>
 Providing input into financial reporting, forecasting and pacing.
 </li>
 <li>
 Working with Sales and Service Delivery Technical to provide operational advice related to technical planning.
 </li>
 <li>
 Being responsible for inputting and managing the following within Job Center: Job Activity, Sales Orders, Job Orders, Field Personnel Demand, Management of Change, Customer Tickets.
 </li>
 <li>
 Conducting job briefing during planning and debriefing after closing for every job/activity
 </li>
 <li>
 Finalizing billing and ensure post-job and job completion deliveries
 </li>
 <li>
 Communicating billing events to B&amp;C using the Job Center ticket.
 </li>
 <li>
 Planning mid-range operation activity volume &amp; complexity forecast to align the correct resources for Service delivery flawless execution &amp; on-time delivery
 </li>
 <li>
 Preparing with daily operational updates for their ongoing job activities as required
 </li>
 <li>
 Reporting incidents and manage communication with customers and internal
 </li>
 <li>
 Overseeing ongoing operations and provides direct support to the field personnel on location
 </li>
 <li>
 Being responsible for Health, Safety &amp; Environment (HSE) performance, and compliance
 </li>
 <li>
 Executing the HSE 5 fundamentals every day, every job, every task
 </li>
 <li>
 Executing the 5 fundamentals of Service Delivery
 </li>
 <li>
 Managing Service Delivery for an assigned area and portfolio of products and services
 </li>
 <li>
 Delivering revenue and operating income objectives defined for their area of responsibility
 </li>
 <li>
 Building and developing customer relationships to support the planning and service execution
 </li>
 <li>
 Interacting with customer representative for preparation, execution and completion of all upcoming and ongoing job activities.
 </li>
 <li>
 Using Job Center to comply with the intelligent Managing the Job Cycle (iMtJC) ensuring all job activities are executed in line with customer and Baker Hughes&rsquo; requirements.
 </li>
 <li>
 Managing change as it occurs across the job cycle for both planned and unplanned events.
 
 
 
 </li>
 </ul>
 
 Fuel your passion
 
 
 
 To be successful in this role you need:
 
 
 
 <ul>
 <li>
 Have a bachelor&rsquo;s degree in engineering
 </li>
 <li>
 Have 10 years of significant and relevant experience in Liner Hanger, Completion &amp; Wellbore Intervention
 </li>
 <li>
 Have experience in position of supervision / coordination of Liner Hanger, Open hole, Cased hole completions &amp; wellbore intervention.
 </li>
 <li>
 Have high technical / operational knowledge including P&amp;L responsibilities.
 </li>
 <li>
 Have experience in On-shore and Off-Shore operations and willingness to travel
 </li>
 <li>
 Demonstrate Intermediate / Advanced spoken and written English
 
 
 
 </li>
 </ul>
 
 Work in a way that works for you
 
 
 
 We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:
 
 
 
 <ul>
 <li>
 Working flexible hours - flexing the times you work in the day
 
 
 
 </li>
 </ul>
 
 Working with us
 
 
 
 Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.
 
 
 
 Working for you
 
 
 
 Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:
 
 
 
 <ul>
 <li>
 Contemporary work-life balance policies and wellbeing activities
 </li>
 <li>
 Comprehensive private medical care options
 </li>
 <li>
 Safety net of life insurance and disability programs
 </li>
 <li>
 Tailored financial programs
 </li>
 <li>
 Additional elected or voluntary benefits
 
 
 
 </li>
 </ul>
 
 Work Location
 
 
 
 The role is based in Baker Hughes Muscat requiring daily interaction with Operations and AMO team based in Workshop base/s and any other remote locations in Oman. Also requires close supervision and coordination with Field team which includes frequently visiting workshop base/s &amp; rig locations as per business needs. Baker Hughes CWI base is currently located in Fahud.
 
 
 
 About Us:
 
 
 
 We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward &ndash; making it safer, cleaner and more efficient for people and the planet.
 
 
 
 Join Us:
 
 
 
 Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let&rsquo;s come together and take energy forward.
 
 
 Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
 
 
 
 R150679
 
</div>

Operations Manager

<div>Operations Manager- CWI
Do you enjoy leading a team that provides a high-quality service for our customers?
Do you love collaborating with teams to solve complex problems?
Join our Team
Baker Hughes is the first and only comprehensive provider of digital oilfield products, services and solutions. Drawing inspiration from its rich heritage as an inventor company, Baker Hughes harnesses the passion and expertise of its people to improve productivity throughout the entire oil and gas value chain.
Partner with the best
As an Operation Manager- CWI, you will ensure flawless execution, on-time delivery and contract adherence. You will ensure that Baker Hughes maximizes its short and long-term revenue and profit opportunities. You will coordinate job activities to ensure execution in line with customer expectations and contract terms and conditions.
As an Operation Manager, you will be responsible for:<ul><li>
Ensuring compliance with intelligent Manage the Job Cycle (iMtJC) process</li><li>
Maintaining communication with customers and on-time response on any Service Delivery items</li><li>
Reviewing and verifying customer requirements and plans</li><li>
Being Accountable for Resource planning, assignment, and utilization (S&amp;OP process)</li><li>
Ensuring PL readiness (tools, people, process)</li><li>
Holding SD &amp; Field team accountable for respective performance</li><li>
Providing input into financial reporting, forecasting and pacing.</li><li>
Working with Sales and Service Delivery Technical to provide operational advice related to technical planning.</li><li>
Being responsible for inputting and managing the following within Job Center: Job Activity, Sales Orders, Job Orders, Field Personnel Demand, Management of Change, Customer Tickets.</li><li>
Conducting job briefing during planning and debriefing after closing for every job/activity</li><li>
Finalizing billing and ensure post-job and job completion deliveries</li><li>
Communicating billing events to B&amp;C using the Job Center ticket.</li><li>
Planning mid-range operation activity volume &amp; complexity forecast to align the correct resources for Service delivery flawless execution &amp; on-time delivery</li><li>
Preparing with daily operational updates for their ongoing job activities as required</li><li>
Reporting incidents and manage communication with customers and internal</li><li>
Overseeing ongoing operations and provides direct support to the field personnel on location</li><li>
Being responsible for Health, Safety &amp; Environment (HSE) performance, and compliance</li><li>
Executing the HSE 5 fundamentals every day, every job, every task</li><li>
Executing the 5 fundamentals of Service Delivery</li><li>
Managing Service Delivery for an assigned area and portfolio of products and services</li><li>
Delivering revenue and operating income objectives defined for their area of responsibility</li><li>
Building and developing customer relationships to support the planning and service execution</li><li>
Interacting with customer representative for preparation, execution and completion of all upcoming and ongoing job activities.</li><li>
Using Job Center to comply with the intelligent Managing the Job Cycle (iMtJC) ensuring all job activities are executed in line with customer and Baker Hughes&rsquo; requirements.</li><li>
Managing change as it occurs across the job cycle for both planned and unplanned events.</li></ul>
Fuel your passion
To be successful in this role you need:<ul><li>
Have a bachelor&rsquo;s degree in engineering</li><li>
Have 10 years of significant and relevant experience in Liner Hanger, Completion &amp; Wellbore Intervention</li><li>
Have experience in position of supervision / coordination of Liner Hanger, Open hole, Cased hole completions &amp; wellbore intervention.</li><li>
Have high technical / operational knowledge including P&amp;L responsibilities.</li><li>
Have experience in On-shore and Off-Shore operations and willingness to travel</li><li>
Demonstrate Intermediate / Advanced spoken and written English</li></ul>
Work in a way that works for you
We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:<ul><li>
Working flexible hours - flexing the times you work in the day</li></ul>
Working with us
Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.
Working for you
Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:<ul><li>
Contemporary work-life balance policies and wellbeing activities</li><li>
Comprehensive private medical care options</li><li>
Safety net of life insurance and disability programs</li><li>
Tailored financial programs</li><li>
Additional elected or voluntary benefits</li></ul>
Work Location
The role is based in Baker Hughes Muscat requiring daily interaction with Operations and AMO team based in Workshop base/s and any other remote locations in Oman. Also requires close supervision and coordination with Field team which includes frequently visiting workshop base/s &amp; rig locations as per business needs. Baker Hughes CWI base is currently located in Fahud.
About Us:<div>
We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward &ndash; making it safer, cleaner and more efficient for people and the planet.</div> 

Join Us:<div>
Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let&rsquo;s come together and take energy forward. 
 
Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.</div></div>

ahlibank

<div>
 
 SUMMARY OF ROLE
 
 
 
 Responsible for managing the full lifecycle of daily banking products &mdash; including remittances, payments, transfers, current accounts, and other liability products &mdash; to maximize profitability, customer satisfaction, and market share. The role focuses on product design, development, maintenance, enhancement, and performance monitoring. The incumbent will collaborate closely with sales, marketing, IT, operations, and finance teams to ensure delivery of innovative, compliant, and customer-centric banking solutions aligned with the Bank&rsquo;s strategic objectives.
 
 
 
 
 
 KEY RESPONSIBILITIES
 
 
 
 Product Strategy and Development
 
 
 <ul>
 <li>
 Develop and enhance daily banking products such as remittances, payments, transfers, and current accounts in alignment with the Bank&rsquo;s growth objectives.
 
 </li>
 <li>
 Conduct market research and competitive benchmarking to identify product opportunities and improvement areas.
 
 </li>
 <li>
 Formulate business cases, product concepts, and value propositions for new and existing products.
 
 </li>
 <li>
 Lead end-to-end product lifecycle management &mdash; from ideation, design, development, and implementation to phase-out.
 
 </li>
 <li>
 Explore new technologies and partnerships to introduce innovative remittance and payment solutions.
 
 
 </li>
 </ul>
 Product Performance and Profitability Management
 
 <ul>
 <li>
 Track and analyze product performance metrics (volume, profitability, customer usage, and cost efficiency).
 
 </li>
 <li>
 Prepare product performance reports, highlighting key trends, risks, and opportunities.
 
 </li>
 <li>
 Recommend and implement pricing strategies, fee structures, and process optimizations to enhance profitability.
 
 </li>
 <li>
 Ensure all products meet revenue targets, operational efficiency, and customer satisfaction objectives.
 
 
 </li>
 </ul>
 Stakeholder Collaboration and Coordination
 
 <ul>
 <li>
 Coordinate with Retail Banking Sales, Marketing, Operations, Finance, IT, and Compliance to ensure smooth product rollouts and ongoing performance management.
 
 </li>
 <li>
 Work with external partners and vendors to ensure the timely and accurate implementation of enhancements and new initiatives.
 
 </li>
 <li>
 Collaborate with corporate communications for marketing campaigns and promotional activities to boost product uptake.
 
 </li>
 <li>
 Liaise with the Call Center, Branches, and Operations for product-related support and issue resolution.
 
 </li>
 </ul>
 Policy, Process, and Compliance Oversight
 
 
 <ul>
 <li>
 Ensure product features, processes, and documentation comply with CBO regulations and internal policies.
 
 </li>
 <li>
 Review and recommend changes to operational procedures, systems, and policies to improve service quality and competitiveness.
 
 </li>
 <li>
 Maintain up-to-date knowledge of regulatory developments and industry trends affecting daily banking products.
 
 
 </li>
 </ul>
 Monitoring and Reporting
 
 <ul>
 <li>
 Regularly monitor product KPIs, including customer acquisition, retention, and profitability.
 
 </li>
 <li>
 Prepare periodic performance dashboards and reports for management review.
 
 </li>
 <li>
 Proactively identify deviations from targets and recommend corrective actions.
 
 </li>
 <li>
 Support audit and compliance reviews by maintaining proper product documentation and records.
 
 
 </li>
 </ul>
 Customer Focus and Innovation
 
 
 <ul>
 <li>
 Identify and respond to evolving customer needs through product enhancements or new propositions.
 
 </li>
 <li>
 Ensure customer-centric design of daily banking products to improve accessibility and satisfaction.
 
 </li>
 <li>
 Engage with internal teams to collect feedback and implement improvements to existing offerings.
 
 
 </li>
 </ul>
 Project and Change Management
 
 
 <ul>
 <li>
 Manage projects related to new product launches, digital initiatives, or system enhancements.
 
 </li>
 <li>
 Coordinate with IT and vendor teams to ensure successful delivery and testing of product-related systems.
 
 </li>
 <li>
 Support digital transformation initiatives linked to payments and liability products.
 
 
 
 </li>
 </ul>
 Requirements
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Marketing, Business Administration, or related field.
 
 </li>
 <li>
 Minimum 7 years of experience in product management within retail banking, preferably in liabilities or payments.
 
 
 
 
 </li>
 </ul>
</div>

Daily Banking Product Manager

National Paints LLC

About the companyWe are a multinational company among the leading paint manufacturers in the world. We are searching for an energetic and self-motivated candidate for our customer service department (only Omani Nationals), with at least 3 years&rsquo; experience in the field of sales or customer service.Customer Service Representative Job Responsibilities:&middot; Serves walk-in customers by providing product information.&middot; Immediately respond to customers&rsquo; inquiries through calls or social media.&middot; Resolving product and service problems. In case he/she cannot resolve the problem to escalate it and collaborate with the technical team by clarifying the customer&rsquo;s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.&middot; Create sales orders in the MIS.&middot; Attracts potential customers by answering product questions and suggesting alternative more suitable products and services.&middot; Collect the required documents from salesmen or customers to open new customer accounts.&middot; Maintains customer records by updating account information.&middot; Maintains financial accounts by processing customer adjustments in case of sales returns etc.&middot; Recommends potential products or services to management by collecting customer information and analyzing customer needs.&middot; Prepares reports (e.g. monthly sales, sales per category, complaints report, etc.) by collecting and analyzing customer information.&middot; Contributes to team effort by accomplishing related results as needed.&middot; Take the extra mile to engage customersRequirements and skills<ul><li>Proven customer support experience or experience as a Client Service Representative</li><li>Strong phone contact handling skills and active listening</li><li>Have strong technical acumen and be willing and capable to learn about paints</li><li>Familiarity with CRM systems and practices</li><li>Customer orientation and ability to adapt/respond to different types of characters</li><li>Strong problem-solving skills</li><li>Ability to multi-task, prioritize, and manage time effectively</li><li>High school diploma</li><li>Very good knowledge of ERP software and MS Office</li><li>Excellent level of speaking and writing English language</li></ul>Education, Experience, and Licensing Requirements:<ul><li>University/college degree</li><li>Familiarity with office &amp; ERP software and phone systems</li><li>Previous experience 3 years, especially in the particular industry, is preferred</li></ul>Place &amp; Working HoursRusayl Industrial Area7am &ndash; 4pm WeekdaysCompensation &amp; BenefitsSalary as per market standards and according to experiencePrivate Health InsuranceCommission schemeOther benefits as per company policy.Job Type: Contract Contract length: 12 monthsApplication Deadline: 30/04/2024

Customer Service Representative Omani Nationals

Minor Hotels

<div>
 
 Founded in 1933 in Portugal, Tivoli Hotels &amp; Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and experiences for its cherished guests.
 
 
 
 
 
 
 Job Description
 
 
 
 
 You will serve the needs of the business, our guests and our team members by ensuring that our guests are 100% satisfied with their experience while in our hotel. In your role you will be an information provider, diplomat, salesperson, hotel representative and public relation agent. Your service will be delivered with politeness, efficiency and friendliness as you aim to continually exceed your guests' expectations. You will oversee the efficient operation of the Concierge and all related areas on a day to day basis to achieve the highest level of guests satisfaction. You will ensure that all issues pertaining to guest satisfaction are met and that all follow-up on guest matters is completed in a timely basis. You will be trying to make the impossible, possible.
 
 
 
 
 
 
 Qualifications
 
 
 
 
 &bull; High School Diploma
 
 
 &bull; Previous experience in Front Office
 
 
 &bull; Familiar with local information such as transportation, attractions and airport information
 
 
 &bull; Good communication skills
 
 
 &bull; Good level of English both verbal and written
 
 
 
</div>

Bell Captain

Explore 49+ Call center representative in Oman this December. Find roles across top companies and apply now to boost your career.

49 call center representative jobs IN Oman

Call Center Representative

Service Representative-Cooling

Operations Manager

Operations Manager

Daily Banking Product Manager

Customer Service Representative Omani Nationals

Bell Captain