customer service representative Jobs in Oman

customer service representative

sales representative

tele sales consultant

call center representative

Infoline

<div>
 
 
 Job Title:
 
 Call Center Operator Trainee
 
 
 
 Departmen
 
 t: Customer Service / Call Center Operations
 
 
 
 Reports To
 
 : Call Center Supervisor / Team Lead
 
 
 
 Contract duration:
 
 One Year Extendable
 
 
 
 
 
 
 Job Summary:
 
 
 
 
 
 
 We are seeking a Call Center Operator to manage a high volume of incoming and/or outgoing calls in a fast-paced environment. The role involves answering inquiries, providing information, routing calls to appropriate departments, and ensuring a positive customer experience in every interaction.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 
 Answer and handle incoming calls promptly and professionally
 
 
 
 
 
 Provide accurate information or transfer calls to the relevant team or department
 
 
 
 
 
 Record customer details, interactions, and feedback in the system
 
 
 
 
 
 Handle basic troubleshooting and resolve common inquiries efficiently
 
 
 
 
 
 Ensure a high standard of service quality and call handling etiquette
 
 
 
 
 
 Follow company scripts and standard call procedures when required
 
 
 
 
 
 Maintain confidentiality and data privacy standards
 
 
 
 
 
 Assist in outbound calling campaigns (if applicable)
 
 
 
 
 
 Support administrative tasks such as scheduling, call logs, or message taking
 
 
 
 
 
 
 Qualifications:
 
 
 
 
 
 
 Bachelor or High diploma
 
 
 
 
 
 Prior experience in a call center or telephone-based role preferred
 
 
 
 
 
 Good English Language
 
 
 
 
 
 Good verbal communication skills and clear speaking voice
 
 
 
 
 
 Basic computer skills and familiarity with telephone systems or CRM tools
 
 
 
 
 
 Strong listening skills and attention to detail
 
 
 
 
 
 Ability to remain calm under pressure and multitask effectively
 
 
 
 
 
 Punctual and reliable with strong work ethics
 
</div>

Call Center Representative

United Business

The Chemical Injection Skid Specialist and/or Contractor and/or Contractor&rsquo;spersonnel shall perform investigative and consultation services on Company&rsquo;sexisting chemical injection skids but shall not be limited to chemical skid tanks,pumps, piping, injection system, level transmitter, gauges and valves etc. on call offbasis.&#9679; The Chemical Injection Skid Specialist and/or Contractor and/or Contractor&rsquo;spersonnel shall ensure each working day at site shall have a daily, weekly and/orpreliminary report and also supported with approved signed timesheet from PDO&rsquo;spersonnel and/or Company Representative at site. Only number of days at Site(coastal or interior) with approved timesheet by Company Representative arepayable. Contractor shall be responsible to mobilize/demobilize the Specialist fromhis home base to/from Company Site with all associated costs included in themobilization/demobilization fee as per Section C5.&#9679; Assisting team in the day-to-day business.&#9679; Assist in Chemical Blending Facility, preparation of additive solutions, chemicalmixing process, filling of finished products into drums/IBCs/ISO Bulk.&#9679; Take samples of raw material and finished product chemicals, for physical andchemical measurements subject to quality control procedure.&#9679; Field Visits with Chemical Engineer to Monitor, troubleshoot and optimisation ofall chemical application programs, providing daily updates on performance.&#9679; Provide on-site support with dosing, measuring, testing and chemical applicationassurance.&#9679; Organise regular production chemistry reviews and current productselection ensuring it meets the Company&rsquo;s needs&#9679; Manage and oversee all aspects of production chemistry supply ensuringoptimization and minimum stock levels are maintained.Skills&#9679; Fluent in Arabic and English (written and spoken)&#9679; Pro-Active approach and attitude.&#9679; Strong Work Ethics.&#9679; Professional, Hard Working and Objective oriented.Job Type: Full-timePay: RO650.000 - RO1,000.000 per month

TECHNICAL SUPPORT SERVICE ENGINEER

Sky Systems, Inc. (SkySys)

<div>
 
 
 Field IT Support Engineer
 
 
 
 Location - OM DC Oman DC Salalah
 
 
 Onsite Dispatch Support
 
 
 
 
 
 SkySys is seeing resources to help assist with Field Servies Support in the following areas:
 
 
 - Desktop/End User Support
 
 
 - Smarts Hands &amp; Feet / Data Center Support
 
 
 
 
 
 
 Job Requirements:
 
 
 
 
 
 <ul>
 <li>
 
 Technical
 
 </li>
 <li>
 Minimum 2 to 3 years of strong experience providing IT Infrastructure field support which includes troubleshooting hardware, software, and operating system issues and problems and fixing the issues without impacting / violating the hardware warranty or customer security compliance requirements.
 </li>
 </ul>
 
 &bull;Experience in installing, technical troubleshooting and fixing desktops, printers, laptop, and other computer peripherals hardware problems as well as desktop applications.
 
 <ul>
 <li>
 Basic knowledge of enterprise LAN and WAN setups and concepts. Ability to perform smart hand activity under instruction-based activities at sites.
 </li>
 <li>
 Ability to lift / move computer equipment weighing up to 50 lbs.
 </li>
 <li>
 Expert in desk-side support and PC break/fix including basic administration of Windows O/S and MAC/Linux OS (preferred).
 </li>
 <li>
 Usage Knowledge of TCP/IP networking, DNS, DHCP, VPN, and RDP.
 </li>
 <li>
 Smart hand support for peripheral and networking hardware, including, but not limited to
 </li>
 </ul>
 
 monitors, keyboards, mice, printers, fax machines, scanners, routers, wireless routers, switches, firewalls, racks, cabinets, multi-port data termination panels all under 'Smart Hands' capability.
 
 <ul>
 <li>
 Ability to troubleshoot issues with systems and networks using good deductive reasoning skills and troubleshooting &amp; resolving issues related to end user network cabling.
 </li>
 </ul>
 
 &middot; Experienced in repeat call analysis and developing preventive actions
 
 
 &middot; Experienced in Problem management
 
 <ul>
 <li>
 Excellent written and oral communications skills with clients and management as well as people skills.
 </li>
 <li>
 Ability to work with deadlines and complete tasks on time. Takes proactive ownership and works with sense of urgency
 </li>
 <li>
 Preferably with an Associate Degree in Electronics and CompTIA A+ Certification.
 </li>
 </ul>
 
 &middot; May have other vendor certifications from OEMs (Dell, Toshiba, Lenovo, Client)
 
 <ul>
 <li>
 Experience of ticketing tools (ServiceNow / Remedy etc.),
 </li>
 </ul>
 
 
 
 
 
 
 <ul>
 <li>
 
 _ Non-Technical_
 
 </li>
 <li>
 Good Customer management skill,
 </li>
 <li>
 Good in oral and written communication
 </li>
 <li>
 Able to interact and work with customers at different levels.
 </li>
 <li>
 Driven and result oriented.
 </li>
 <li>
 Passionate about the work
 </li>
 </ul>
 
 &middot; Ability to work independently or as part of a team
 
 
 &middot; Ability to complete tasks effectively with minimal supervision
 
 
 &middot; Must be available to work flexible work schedules
 
</div>

Field IT Support Engineer (Dispatch) Citizens Only

Baker Hughes

<div>
 
 Operations Manager- CWI
 
 
 
 Do you enjoy leading a team that provides a high-quality service for our customers?
 
 
 Do you love collaborating with teams to solve complex problems?
 
 
 
 Join our Team
 
 
 
 Baker Hughes is the first and only comprehensive provider of digital oilfield products, services and solutions. Drawing inspiration from its rich heritage as an inventor company, Baker Hughes harnesses the passion and expertise of its people to improve productivity throughout the entire oil and gas value chain.
 
 
 
 Partner with the best
 
 
 
 As an Operation Manager- CWI, you will ensure flawless execution, on-time delivery and contract adherence. You will ensure that Baker Hughes maximizes its short and long-term revenue and profit opportunities. You will coordinate job activities to ensure execution in line with customer expectations and contract terms and conditions.
 
 
 As an Operation Manager, you will be responsible for:
 
 
 
 <ul>
 <li>
 Ensuring compliance with intelligent Manage the Job Cycle (iMtJC) process
 </li>
 <li>
 Maintaining communication with customers and on-time response on any Service Delivery items
 </li>
 <li>
 Reviewing and verifying customer requirements and plans
 </li>
 <li>
 Being Accountable for Resource planning, assignment, and utilization (S&amp;OP process)
 </li>
 <li>
 Ensuring PL readiness (tools, people, process)
 </li>
 <li>
 Holding SD &amp; Field team accountable for respective performance
 </li>
 <li>
 Providing input into financial reporting, forecasting and pacing.
 </li>
 <li>
 Working with Sales and Service Delivery Technical to provide operational advice related to technical planning.
 </li>
 <li>
 Being responsible for inputting and managing the following within Job Center: Job Activity, Sales Orders, Job Orders, Field Personnel Demand, Management of Change, Customer Tickets.
 </li>
 <li>
 Conducting job briefing during planning and debriefing after closing for every job/activity
 </li>
 <li>
 Finalizing billing and ensure post-job and job completion deliveries
 </li>
 <li>
 Communicating billing events to B&amp;C using the Job Center ticket.
 </li>
 <li>
 Planning mid-range operation activity volume &amp; complexity forecast to align the correct resources for Service delivery flawless execution &amp; on-time delivery
 </li>
 <li>
 Preparing with daily operational updates for their ongoing job activities as required
 </li>
 <li>
 Reporting incidents and manage communication with customers and internal
 </li>
 <li>
 Overseeing ongoing operations and provides direct support to the field personnel on location
 </li>
 <li>
 Being responsible for Health, Safety &amp; Environment (HSE) performance, and compliance
 </li>
 <li>
 Executing the HSE 5 fundamentals every day, every job, every task
 </li>
 <li>
 Executing the 5 fundamentals of Service Delivery
 </li>
 <li>
 Managing Service Delivery for an assigned area and portfolio of products and services
 </li>
 <li>
 Delivering revenue and operating income objectives defined for their area of responsibility
 </li>
 <li>
 Building and developing customer relationships to support the planning and service execution
 </li>
 <li>
 Interacting with customer representative for preparation, execution and completion of all upcoming and ongoing job activities.
 </li>
 <li>
 Using Job Center to comply with the intelligent Managing the Job Cycle (iMtJC) ensuring all job activities are executed in line with customer and Baker Hughes&rsquo; requirements.
 </li>
 <li>
 Managing change as it occurs across the job cycle for both planned and unplanned events.
 
 
 
 </li>
 </ul>
 
 Fuel your passion
 
 
 
 To be successful in this role you need:
 
 
 
 <ul>
 <li>
 Have a bachelor&rsquo;s degree in engineering
 </li>
 <li>
 Have 10 years of significant and relevant experience in Liner Hanger, Completion &amp; Wellbore Intervention
 </li>
 <li>
 Have experience in position of supervision / coordination of Liner Hanger, Open hole, Cased hole completions &amp; wellbore intervention.
 </li>
 <li>
 Have high technical / operational knowledge including P&amp;L responsibilities.
 </li>
 <li>
 Have experience in On-shore and Off-Shore operations and willingness to travel
 </li>
 <li>
 Demonstrate Intermediate / Advanced spoken and written English
 
 
 
 </li>
 </ul>
 
 Work in a way that works for you
 
 
 
 We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:
 
 
 
 <ul>
 <li>
 Working flexible hours - flexing the times you work in the day
 
 
 
 </li>
 </ul>
 
 Working with us
 
 
 
 Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.
 
 
 
 Working for you
 
 
 
 Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:
 
 
 
 <ul>
 <li>
 Contemporary work-life balance policies and wellbeing activities
 </li>
 <li>
 Comprehensive private medical care options
 </li>
 <li>
 Safety net of life insurance and disability programs
 </li>
 <li>
 Tailored financial programs
 </li>
 <li>
 Additional elected or voluntary benefits
 
 
 
 </li>
 </ul>
 
 Work Location
 
 
 
 The role is based in Baker Hughes Muscat requiring daily interaction with Operations and AMO team based in Workshop base/s and any other remote locations in Oman. Also requires close supervision and coordination with Field team which includes frequently visiting workshop base/s &amp; rig locations as per business needs. Baker Hughes CWI base is currently located in Fahud.
 
 
 
 About Us:
 
 
 
 We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward &ndash; making it safer, cleaner and more efficient for people and the planet.
 
 
 
 Join Us:
 
 
 
 Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let&rsquo;s come together and take energy forward.
 
 
 Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
 
 
 
 R150679
 
</div>

Operations Manager

<div>Operations Manager- CWI
Do you enjoy leading a team that provides a high-quality service for our customers?
Do you love collaborating with teams to solve complex problems?
Join our Team
Baker Hughes is the first and only comprehensive provider of digital oilfield products, services and solutions. Drawing inspiration from its rich heritage as an inventor company, Baker Hughes harnesses the passion and expertise of its people to improve productivity throughout the entire oil and gas value chain.
Partner with the best
As an Operation Manager- CWI, you will ensure flawless execution, on-time delivery and contract adherence. You will ensure that Baker Hughes maximizes its short and long-term revenue and profit opportunities. You will coordinate job activities to ensure execution in line with customer expectations and contract terms and conditions.
As an Operation Manager, you will be responsible for:<ul><li>
Ensuring compliance with intelligent Manage the Job Cycle (iMtJC) process</li><li>
Maintaining communication with customers and on-time response on any Service Delivery items</li><li>
Reviewing and verifying customer requirements and plans</li><li>
Being Accountable for Resource planning, assignment, and utilization (S&amp;OP process)</li><li>
Ensuring PL readiness (tools, people, process)</li><li>
Holding SD &amp; Field team accountable for respective performance</li><li>
Providing input into financial reporting, forecasting and pacing.</li><li>
Working with Sales and Service Delivery Technical to provide operational advice related to technical planning.</li><li>
Being responsible for inputting and managing the following within Job Center: Job Activity, Sales Orders, Job Orders, Field Personnel Demand, Management of Change, Customer Tickets.</li><li>
Conducting job briefing during planning and debriefing after closing for every job/activity</li><li>
Finalizing billing and ensure post-job and job completion deliveries</li><li>
Communicating billing events to B&amp;C using the Job Center ticket.</li><li>
Planning mid-range operation activity volume &amp; complexity forecast to align the correct resources for Service delivery flawless execution &amp; on-time delivery</li><li>
Preparing with daily operational updates for their ongoing job activities as required</li><li>
Reporting incidents and manage communication with customers and internal</li><li>
Overseeing ongoing operations and provides direct support to the field personnel on location</li><li>
Being responsible for Health, Safety &amp; Environment (HSE) performance, and compliance</li><li>
Executing the HSE 5 fundamentals every day, every job, every task</li><li>
Executing the 5 fundamentals of Service Delivery</li><li>
Managing Service Delivery for an assigned area and portfolio of products and services</li><li>
Delivering revenue and operating income objectives defined for their area of responsibility</li><li>
Building and developing customer relationships to support the planning and service execution</li><li>
Interacting with customer representative for preparation, execution and completion of all upcoming and ongoing job activities.</li><li>
Using Job Center to comply with the intelligent Managing the Job Cycle (iMtJC) ensuring all job activities are executed in line with customer and Baker Hughes&rsquo; requirements.</li><li>
Managing change as it occurs across the job cycle for both planned and unplanned events.</li></ul>
Fuel your passion
To be successful in this role you need:<ul><li>
Have a bachelor&rsquo;s degree in engineering</li><li>
Have 10 years of significant and relevant experience in Liner Hanger, Completion &amp; Wellbore Intervention</li><li>
Have experience in position of supervision / coordination of Liner Hanger, Open hole, Cased hole completions &amp; wellbore intervention.</li><li>
Have high technical / operational knowledge including P&amp;L responsibilities.</li><li>
Have experience in On-shore and Off-Shore operations and willingness to travel</li><li>
Demonstrate Intermediate / Advanced spoken and written English</li></ul>
Work in a way that works for you
We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:<ul><li>
Working flexible hours - flexing the times you work in the day</li></ul>
Working with us
Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.
Working for you
Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:<ul><li>
Contemporary work-life balance policies and wellbeing activities</li><li>
Comprehensive private medical care options</li><li>
Safety net of life insurance and disability programs</li><li>
Tailored financial programs</li><li>
Additional elected or voluntary benefits</li></ul>
Work Location
The role is based in Baker Hughes Muscat requiring daily interaction with Operations and AMO team based in Workshop base/s and any other remote locations in Oman. Also requires close supervision and coordination with Field team which includes frequently visiting workshop base/s &amp; rig locations as per business needs. Baker Hughes CWI base is currently located in Fahud.
About Us:<div>
We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward &ndash; making it safer, cleaner and more efficient for people and the planet.</div> 

Join Us:<div>
Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let&rsquo;s come together and take energy forward. 
 
Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.</div></div>

Consulate of Ireland

The Medical Representative is responsible for promoting and selling the company&rsquo;s medical products to healthcare professionals, hospitals, and clinics. The role involves building strong relationships with customers, and providing accurate product information to ensure the best use of our products.Job Type: Full-time

Female medical representative

Blooming Garden Center SPC

Job Summary:We are seeking a dynamic and hands-on Garden Center Manager to oversee the full operations of our garden center &mdash; including sales, customer service, procurement, inventory, and showroom management.Key Responsibilities:Manage daily operations to ensure smooth business flowLead sales activities and customer engagement initiativesSupervise staff and maintain product displays and stock levelsOversee service quality, outdoor projects, and vendor relationsQualifications:Proven experience in retail or garden center managementStrong leadership and organizational skillsPassion for plants, landscaping, and customer satisfactionJob Type: Full-timePay: RO400.000 - RO700.000 per month

Garden Center Manager

Explore 44+ Call center representative in Oman this November. Find roles across top companies and apply now to boost your career.

44 call center representative jobs IN Oman

Call Center Representative

TECHNICAL SUPPORT SERVICE ENGINEER

Field IT Support Engineer (Dispatch) Citizens Only

Operations Manager

Operations Manager

Female medical representative

Garden Center Manager