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care coordinator primary care services uaen

NMC Health plc

<div><ul><li>Greet patients, direct them to appropriate departments and provide routine information about the hospital when necessary.
</li><li>Handle telephone inquiries from patients and provide information to the respective doctor/nurse for the call backs.
</li><li>Appointment management including no-shows, rescheduling of patients and confirmations.
</li><li>Register new patients and ensure the records of current patients are up to date.
</li><li>Provide information about medical insurance coverage to patients and collect the payment/ co-payment based on the insurance eligibility.
</li><li>Provide claim forms in case the patient wants to claim reimbursement.
</li><li>Facilitate daily cash collection, credit card slips, and cheques deposits at the designated location within the hospital premises, ensuring timely and accurate processing at the end of each shift, adhering to the standards of finance protocols.
</li><li>Maintain working knowledge of the Hospital Information System, times of all clinics, duration of appointments, doctor&rsquo;s duty roster, and procedures for booking appointments.
</li><li>Perform duties of handling patients, telephone calls, cash, and back-office work as specified in the duty roster.
</li><li>Check emails daily, ensuring you respond to queries in a timely manner.
</li><li>Ensure operations are carried out uniformly according to the hospital policies and procedures.
</li><li>Contributes to team effort by accomplishing related results as needed and maintains safe and clean reception area by complying with procedures, rules, and regulations.
</li><li>Participate in the Hospital training programs.
</li><li>Ensure complaints are handled in a structured, timely and professional manner which is fair, courteous and respectful of privacy, to identify problems and to continuously improve the department's services.
</li><li>Follows the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the department
</li><li>Strictly adheres to NMC&rsquo;s regulations and policies especially those related to infection control, patient safety &amp; JCI.
</li><li>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.
</li><li>Exercises effective interpersonal skills in dealings with department staff, colleagues and management.
</li><li>Maintains patient &amp; staff confidentiality.
</li><li>Maintain high standards of data accuracy while ensuring compliance with privacy regulations.
</li><li>Generate and process patient invoices for services rendered, including consultations, treatments, and diagnostic tests.
</li><li>Ensure that all charges are accurately recorded in the patient&rsquo;s account, reflecting the correct services, dates, and codes.
</li><li>Issue bills and invoices to patients for any outstanding balances, including co-pays, deductibles, or non-covered services.
</li><li>Provide patients with detailed statements and assistance in understanding their charges and payment options.
</li><li>Prepare and process patient invoices for services, ensuring accurate charges.
</li><li>Collect co-pays, deductibles, and outstanding balances at the time of service.
</li><li>Ensure billing practices comply with legal and insurance requirements.</li></ul></div>
 <div><ul><li>Greet patients, direct them to appropriate departments and provide routine information about the hospital when necessary.
</li><li>Handle telephone inquiries from patients and provide information to the respective doctor/nurse for the call backs.
</li><li>Appointment management including no-shows, rescheduling of patients and confirmations.
</li><li>Register new patients and ensure the records of current patients are up to date.
</li><li>Provide information about medical insurance coverage to patients and collect the payment/ co-payment based on the insurance eligibility.
</li><li>Provide claim forms in case the patient wants to claim reimbursement.
</li><li>Facilitate daily cash collection, credit card slips, and cheques deposits at the designated location within the hospital premises, ensuring timely and accurate processing at the end of each shift, adhering to the standards of finance protocols.
</li><li>Maintain working knowledge of the Hospital Information System, times of all clinics, duration of appointments, doctor&rsquo;s duty roster, and procedures for booking appointments.
</li><li>Perform duties of handling patients, telephone calls, cash, and back-office work as specified in the duty roster.
</li><li>Check emails daily, ensuring you respond to queries in a timely manner.
</li><li>Ensure operations are carried out uniformly according to the hospital policies and procedures.
</li><li>Contributes to team effort by accomplishing related results as needed and maintains safe and clean reception area by complying with procedures, rules, and regulations.
</li><li>Participate in the Hospital training programs.
</li><li>Ensure complaints are handled in a structured, timely and professional manner which is fair, courteous and respectful of privacy, to identify problems and to continuously improve the department's services.
</li><li>Follows the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the department
</li><li>Strictly adheres to NMC&rsquo;s regulations and policies especially those related to infection control, patient safety &amp; JCI.
</li><li>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.
</li><li>Exercises effective interpersonal skills in dealings with department staff, colleagues and management.
</li><li>Maintains patient &amp; staff confidentiality.
</li><li>Maintain high standards of data accuracy while ensuring compliance with privacy regulations.
</li><li>Generate and process patient invoices for services rendered, including consultations, treatments, and diagnostic tests.
</li><li>Ensure that all charges are accurately recorded in the patient&rsquo;s account, reflecting the correct services, dates, and codes.
</li><li>Issue bills and invoices to patients for any outstanding balances, including co-pays, deductibles, or non-covered services.
</li><li>Provide patients with detailed statements and assistance in understanding their charges and payment options.
</li><li>Prepare and process patient invoices for services, ensuring accurate charges.
</li><li>Collect co-pays, deductibles, and outstanding balances at the time of service.
</li><li>Ensure billing practices comply with legal and insurance requirements.</li></ul></div>
 <div>College Diploma - Any discipline or related fields.</div>

Care Coordinator - Primary Care Services - UAEN

The National Insurance Company – Daman

<div>
 
 
 Role Overview
 
 
 
 We are looking for a
 
 UAEN Doctor of Medicine
 
 to join our Health Insurance Medical Team. The role focuses on
 
 medical review, clinical assessment, and decision-making
 
 related to health insurance claims, pre-authorizations, and medical policies. The physician will ensure medical necessity, quality of care, and compliance with regulatory and payer guidelines.
 
 
 This is a
 
 non-clinical, office-based medical role
 
 requiring strong analytical and decision-making skills.
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Review medical claims and pre-authorization requests for medical necessity and appropriateness
 </li>
 <li>
 Assess treatment plans, diagnostic tests, and procedures against clinical guidelines
 </li>
 <li>
 Provide medical opinions on complex or high-cost cases
 </li>
 <li>
 Ensure compliance with DOH/DHA/MOH and insurance policy regulations
 </li>
 <li>
 Support fraud, waste, and abuse detection through medical review
 </li>
 <li>
 Liaise with healthcare providers to clarify medical information when required
 </li>
 <li>
 Contribute to medical policy development and updates
 </li>
 <li>
 Participate in audits, case discussions, and quality assurance initiatives
 </li>
 </ul>
 
 
 Qualifications &amp; Requirements
 
 
 <ul>
 <li>
 UAEN
 </li>
 <li>
 MBBS or equivalent medical degree
 </li>
 <li>
 Understanding of clinical guidelines and evidence-based medicine
 </li>
 <li>
 Strong analytical and documentation skills
 </li>
 <li>
 Proficiency in medical terminology and insurance concepts
 </li>
 </ul>
 
 
</div>

Doctor of Medicine (UAEN)

Cleveland Clinic

<div>JOB SUMMARY 
The Department Chair of Breast Surgery is a senior physician leader responsible for the strategic, clinical, academic, and operational leadership of the Breast Surgery Department at Cleveland Clinic Abu Dhabi (CCAD).This role carries full accountability for program growth, clinical excellence, faculty development, research advancement, and regional reputation, ensuring alignment with CCAD's mission, values, and long-term strategic plan. The Chair is expected to build and expand a high-performing breast program, including surgical oncology, oncoplastic and reconstructive collaboration, multidisciplinary cancer care, education, and research, positioning CCAD as a regional and international referral center for comprehensive breast care.
PRIMARY DUTIES AND RESPONSIBILITIES
Clinical Responsibilities<ul><li>
Provides expert clinical care in Breast Surgery, including operative and non-operative management.</li><li>
Maintains an active clinical practice consistent with leadership responsibilities.</li><li>
Ensures delivery of high-quality, safe, patient-centered, and culturally sensitive care.</li><li>
Adheres to approved clinical privileges and all Medical Staff policies and procedures.</li><li>
Collaborates closely with Medical Oncology, Radiation Oncology, Plastic Surgery, Radiology, Pathology, Genetics, and Nursing to ensure integrated multidisciplinary care</li></ul>
Strategic &amp; Program Development Responsibilities<ul><li>
Develops and executes a clear strategic vision for the Breast Surgery Department aligned with CCAD and Cancer Institute priorities.</li><li>
Leads growth and expansion of the breast program, including:</li><li><ul><li>
Clinical volume and complexity</li><li>
Subspecialty services (e.g., high-risk clinics, survivorship, oncoplastic surgery)</li><li>
Multidisciplinary and integrated care pathways</li></ul></li><li>
Identifies opportunities to enhance CCAD's role as a regional referral and destination center for breast care.</li><li>
Recommends investments in technology, infrastructure, staffing, and innovation to support sustainable program growth.</li><li>
Ensures alignment with national and international quality benchmarks and accreditation standards where applicable</li></ul>
Leadership &amp; Administrative Responsibilities<ul><li>
Defines the department's scope and direction across patient care, education, research, and quality.</li><li>
Creates a culture of excellence, collaboration, accountability, and continuous improvement.</li><li>
Participates in institutional leadership forums as required.</li><li>
Collaborates with other Department Chairs and Institute leadership to advance cross-departmental initiatives.</li><li>
Represents the Breast Surgery Department internally and externally at institutional, regional, and international levels.</li></ul>
Operational &amp; Quality Responsibilities<ul><li>
Oversees departmental performance related to quality metrics, outcomes, patient experience, productivity, and resource utilization.</li><li>
Ensures availability and transparency of clinical outcomes data and physician-level performance metrics.</li><li>
Leads quality improvement initiatives and ensures compliance with CCAD policies, regulatory standards, and best practices.</li><li>
Identifies operational inefficiencies and implements solutions in collaboration with Nursing and Administration</li></ul>
Fiscal Responsibilities<ul><li>
Helps develop the departmental budget with the Institute administration.</li><li>
Monitors financial performance and explains variances.</li><li>
Ensures cost-effective utilization of resources without compromising quality of care.</li><li>
Ensures departmental expenditures comply with CCAD financial policies</li></ul>
Faculty &amp; Human Capital Responsibilities<ul><li>
Assists in recruitment, selection, onboarding, and retention of Breast Surgery faculty.</li><li>
Conducts annual professional reviews and performance evaluations.</li><li>
Mentors faculty in clinical excellence, leadership development, education, and research.</li><li>
Promotes faculty engagement, professional growth, and succession planning.</li><li>
Supports education and training programs, including residents, fellows, and allied health professionals as applicable.</li></ul>
Academic &amp; Research Responsibilities<ul><li>
Promotes and supports clinical research, outcomes research, and academic scholarship.</li><li>
Encourages participation in national and international meetings, publications, and collaborations.</li><li>
Partners with institutional research leadership to expand breast-focused research initiatives.</li><li>
Ensures education and research efforts align with CCAD's academic mission</li></ul>
EXPERIENCE REQUIREMENTS<ul><li>
For physicians from Tier 1 countries: minimum of two (2) years post-qualification experience beyond specialty certification.</li><li>
For physicians from Tier 2 countries: minimum of five (5) years post-qualification experience beyond specialty certification.</li><li>
Demonstrated progressive leadership experience in Breast Surgery, Surgical Oncology, or a related academic or tertiary care setting.</li><li>
Proven ability to build, grow, and lead clinical programs.</li><li>
Demonstrated ability to manage multidisciplinary teams and complex clinical operations.</li><li>
Fluency in English required; Arabic preferred.</li></ul>
EDUCATION REQUIREMENTS<ul><li>
MD, MBBS, MBChB or equivalent basic medical degree</li><li><ul><li>
Completion of recognized specialty training in Breast Surgery or Surgical Oncology as per Healthcare Professionals Qualification Requirements 2024</li></ul></li></ul> 

Cleveland Clinic Abu Dhabi 
Cleveland Clinic Abu Dhabi is located on Al Maryah Island, the heart of Abu Dhabi's new central business district. It shares the island with a hotel, stock exchange, and office buildings. Access to the island is by multiple bridges to the mainland. Cleveland Clinic Abu Dhabi is a unique and unparalleled extension of the Cleveland Clinic model of care, providing a spectrum of specialty services that are designed to cater to the healthcare needs of Abu Dhabi and the region. One of the objectives of Cleveland Clinic Abu Dhabi is to address the needs of patients currently traveling abroad for treatment. Like its counterpart in the United States, Cleveland Clinic Abu Dhabi is a physician-led medical facility, served by Western-trained, North American board-certified (or equivalent) physicians. Cleveland Clinic Abu Dhabi offers the most advanced tertiary medical services in the region through a comprehensive range of specialties and subspecialties. Local and international patients are cared for in an environment that combines excellent amenities and service standards with the highest quality patient care and superior clinical outcomes. The hospital is designed to offer state-of-the-art diagnostic and treatment capabilities, and to utilize advanced technologies in surgery, imaging, telemedicine, and electronic medical records.
Ownership
Cleveland Clinic Abu Dhabi is one of a number of initiatives led by Mubadala Healthcare. 
Estimated Service Area
This strategically located multi-specialty tertiary care facility with adjacent clinic houses five clinic floors, three diagnostic and treatment levels, and thirteen floors of critical and acute inpatient units totaling 364 beds (expandable to 490). Additional space has been incorporated for operational and support departments, retailers, a conference center, and a high-fidelity clinical simulation center. Cleveland Clinic Abu Dhabi hosts the latest technologies in surgery, imaging, telemedicine, and electronic medical records, integrating systems in a manner that is first of its kind in the country and the Middle East healthcare region. State-of-the-art imaging equipment like CTs, MRIs, and procedural suites, along with technologically advanced and modern patient rooms, serve local and international patients in an environment that combines excellent amenities with world-class medical care.
Number of Beds
364 beds (expandable to 490) 
Community Details 
<div>
Information about Abu Dhabi:</div><div>
Visit Abu Dhabi</div><div>
Abu Dhabi Tourism &amp; Culture Authority</div> 
Any application submitted without a CV will not be considered.
Please be advised that all information entered in your application will only be shared with Cleveland Clinic and will not be distributed to third parties.</div>

Department Chair, Breast Surgery For Cleveland Clinic Abu Dhabi

Reliable Alliance Immigration Consultancy 

A licensed Home Healthcare Facility in Abu Dhabi is hiring DOH Licensed Nurses and NCLEX Passers to join its expanding clinical team. We are looking for dedicated professionals committed to delivering patient-centered care in a home-based setting.This role is ideal for nurses seeking stable employment, professional growth, and exposure to the UAE healthcare system.Primary Duties:<ul><li>Deliver high-quality nursing care in patients&rsquo; residences</li><li>Monitor vital signs and patient conditions</li><li>Administer medications and treatments as prescribed</li><li>Maintain accurate clinical documentation</li><li>Educate patients and families on care procedures</li><li>Ensure adherence to DOH regulations and safety standards</li></ul>Qualifications:<ul><li>Active DOH RN License OR NCLEX Passer (with eligibility)</li><li>Bachelor of Science in Nursing</li><li>Minimum 2 years clinical experience</li><li>Strong clinical judgment and communication skills</li><li>Professional demeanor and reliability</li></ul>Compensation &amp; Benefits:<ul><li>Competitive salary package</li><li>Visa and medical insurance as per UAE labor law</li><li>Paid annual leave</li><li>Professional and supportive work environment</li></ul>Application Process:Submit your updated CV through Indeed.Shortlisted applicants will be contacted for interview.Job Type: Full-timePay: AED5,000.00 - AED7,500.00 per month

Registered Nurse (DOH Licensed / NCLEX Passer) – Home Care | Abu Dhabi

National Emirates for Medical Services

We are seeking a licensed General Practitioner (GP) who is fluent in Chinese to be assigned to a site clinic in Abu Dhabi. The selected candidate will be responsible for providing primary medical care, emergency response, and routine health assessments for site personnel.Key Responsibilities:<ul><li>Provide general medical consultations and basic emergency care</li><li>Assess, diagnose, and manage common illnesses and injuries</li><li>Respond promptly to on-site medical emergencies</li><li>Maintain accurate medical records and reports</li><li>Coordinate with nurses, site management, and hospitals as required</li><li>Ensure compliance with DOH/HAAD regulations and company policies</li></ul>Requirements:<ul><li>Valid DOH/HAAD GP license or eligibility</li><li>Fluency in Chinese (Mandarin) is required; English proficiency is mandatory</li><li>Previous site or occupational health experience is an advantage</li><li>Ability to work independently in a site-based setting</li><li>Strong communication and professional skills</li></ul>If you meet the requirements and are passionate about making a difference in the healthcare industry, we want to hear from you!Job Type: Full-timePay: From AED1.00 per monthApplication Question(s):<ul><li>Willing to work in Abu Dhabi?</li></ul><ul><li>Can join immediately?</li></ul><ul><li>Expected date of joining?</li></ul><ul><li>Do you have Site experience?</li></ul><ul><li>Interested to work in Site Project?</li></ul><ul><li>Expected salary?</li></ul>Work Location: Remote

ON-SITE PHYSICIAN

TERRAFIRMA SOLUTIONS

Job Title: Homecare Nurse Location: Abu Dhabi, UAEJob Description: We are seeking a compassionate and qualified Homecare Nurse to provide professional healthcare services to patients in the comfort of their homes. The ideal candidate will ensure high standards of patient care, support daily medical needs, and work closely with families to promote overall well-being.Responsibilities:<ul><li>Provide nursing care, including administering medications, wound care, and monitoring vital signs</li><li>Assist patients with daily activities and personal care needs</li><li>Develop and implement care plans tailored to patient requirements</li><li>Educate patients and family members on health management and preventive care</li><li>Maintain accurate medical records and reports</li><li>Ensure adherence to health, safety, and infection control standards</li></ul>Requirements:<ul><li>Bachelor&rsquo;s Degree in Nursing</li><li>Valid HAAD (DOH Abu Dhabi) or DHA License/Certificate</li><li>with valid Nurse Licensure in Home Country</li><li>Strong communication and interpersonal skills</li><li>Willing to be based in Abu Dhabi</li></ul>Job Type: Full-timePay: AED8,000.00 - AED9,000.00 per monthApplication Question(s):<ul><li>Are you willing to work as a Homecare Nurse?</li><li>Willing to be relocated in Abu Dhabi?</li></ul>Experience:<ul><li>Nurse: 2 years (Required)</li></ul>

Homecare Nurse

United Al Saqer Group

<div>Groomy Pet is a veterinary facility looking for a UAE SMALL ANIMAL LICENSED VETERINARIAN with enthusiasm for small animals. Foreign candidates with a good background in small animal veterinary medicine will be considered. As a Veterinary Doctor, you will provide medical care and treatment to animals in a veterinary clinic or hospital. Your role will involve diagnosing and treating illnesses, conducting surgical procedures, and providing preventive care for pets and livestock. You will also be responsible for counseling pet owners on animal care, vaccination schedules, and nutrition.
Key Responsibilities:
Develop and manage the following areas and activities:<ul><li>Creation of schedules for the facility ensuring that all the medical services are covered.</li><li>Leadership over the medical team and reporting directly to the general manager.</li><li>Diagnostic imaging</li><li>Basic orthopedic surgery</li><li>Dentistry</li><li>Internal medicine, Sportive medicine/Ophthalmology/dermatology/nutrition consultations</li><li>To be familiar and develop knowledge with alternative treatments (physiotherapy, hydrotherapy, laser&hellip;) under the direction of the Head Veterinarian.</li><li>Ensure the client relationship by providing best communication, medical records updates, treatments and follow up.</li></ul>
You will be required to cover most of these areas of expertise, but also:<ul><li>To be the guidance/teacher of the other staff such as nurses, handlers and students.</li><li>Providing clinical support across the clinic, ensuring the provision of the best practice patient care.</li><li>Working with the management to improve the strategies to manage the patient flow.</li><li>Leading clinical standards and continue to build the culture of collaboration and excellence.</li><li>Fostering and supporting the highest quality of teaching and mentoring of clinic staff that may need veterinary support such as nurses and handlers.</li><li>Working closely with all colleagues and nurture a culture of collaboration and teamwork.</li><li>Ensuring compliance with veterinary ethics and relevant statutes, policies and procedures.</li><li>To be the guidance of the intern veterinarians and students in all the veterinary medicine related activities.</li><li>Providing support across veterinary area, ensuring the provision of the best practice patient care.</li><li>Foster innovation by ensuring that Groomy Pet continuously meets the highest international standards of the industry in terms of new physiotherapy treatments and activities.</li><li>Proposing any potential business expansion opportunities according to real time market demand and status.</li></ul>
About the Company:
Groomy is a leading and revolutionizing pet grooming facility with a focus on natural products and personalized care for each pet. Our comprehensive services include haircuts, deshedding, paw pad shaves, sanitary trims, eye and ear cleaning, and precise nail trimming.
Committed to providing a calm and stress-free atmosphere, Groomy ensures pets have a positive grooming experience.
Groomy is dedicated to creating a nurturing experience that helps pets look and feel their best! 
Required Qualifications:<ul><li>
Doctor of Veterinary Medicine (DVM) or equivalent degree from an accredited university.</li><li>
Valid MOCCAE veterinary license in good standing.</li><li>
Minimum of 7 to 10 years of clinical experience, including leadership roles, with at least 2 years of experience in the UAE.</li><li>
Advanced diagnostic, surgical, and medical care skills.</li></ul>
Key Skills:<ul><li>
Strong leadership and mentoring abilities to guide and inspire the veterinary team.</li><li>
Excellent communication and interpersonal skills for effective collaboration and client interaction.</li><li>
Strategic thinking and problem-solving capabilities to achieve operational and clinical goals.</li><li>
Attention to detail and organizational skills to manage multiple responsibilities in a fast-paced environment.</li></ul>
Additional Requirements:<ul><li>
Strong understanding of UAE regulations related to veterinary clinic operations, including animal welfare standards, facility licensing, and controlled pharmaceuticals management.</li><li>
Proficiency in English is required; knowledge of Arabic is advantageous.</li><li>
Experience in the UAE veterinary market, handling diverse clients, and collaborating with local veterinary organizations is preferred.</li></ul></div>

Head Veterinarian | Groomy Pet

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