sales manager

marketing manager

key account manager

account manager

merchandiser

category manager

International Medical Company

<p><b>Job Summary</b></p><p>The Category Manager is responsible for overseeing the strategic development and management of product categories within the pharmacy chain. This role involves <b>analyzing market trends,</b> <b>optimizing product assortments</b>, <b>building assortment types per need</b>, <b>managing availability, launching and managing brands activations and driving sales growth</b> while ensuring alignment with the overall business objectives. The Category Manager collaborates with cross-functional teams, including trade marketing, operations, and supply chain, to enhance customer experience and achieve financial targets.</p><p><b>Key Responsibilities:</b></p><ul><li>Develop and implement category strategies that align with the company&rsquo;s goals and objectives.</li><li>Conduct market research and analyze consumer trends, purchase power and customer behavior to identify growth opportunities.</li><li>Set pricing strategies and promotional plans to maximize category performance.</li><li>Manage, plan and launch promotions and offers according to the dedicated verticals (SOH, SKU/Brand Performance, Stock Lifetime)</li><li>Determine optimal product assortments based on sales data, customer preferences, and market trends.</li><li>Collaborate with suppliers to ensure optimum availability &amp; stock management according to the pre-decided assortment type on stores</li><li>Monitor inventory levels and manage product lifecycle, including new product introductions and phase-outs.</li><li>Analyze category performance metrics, including sales, margin, and inventory turnover.</li><li>Prepare regular reports and presentations to communicate category performance to senior management.</li><li>Use data-driven insights to make informed decisions and recommend adjustments to strategies.</li><li>Work closely with the marketing team to develop effective promotional campaigns and in-store displays.</li><li>Coordinate with the supply chain and operations teams to ensure product availability and efficient logistics.</li><li>Partner with store teams to gather feedback on customer preferences and shopping behavior.</li><li>Build and maintain strong relationships with key suppliers and vendors.</li><li>Evaluate vendor performance and negotiate terms to ensure competitiveness and profitability.</li><li>Understand customer needs and preferences to enhance category offerings.</li><li>Stay informed about industry trends and competitor activities to maintain a competitive edge.</li></ul><p><b>Qualifications:</b></p><ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, Pharmacy, or a related field. A Master&rsquo;s degree is a plus.</li><li>3-5 years of experience in category management, merchandising, or retail management, preferably within the pharmacy or health and wellness sector.</li><li>Proven track record of driving category growth and managing product assortments.</li><li>Strong analytical skills with proficiency in data analysis and reporting tools.</li><li>Excellent negotiation and vendor management abilities.</li><li>Strong communication and interpersonal skills.</li><li>Ability to work collaboratively across teams and influence stakeholders.</li><li>Familiarity with inventory management systems and retail software.</li><li>Professional in using Microsoft Applications such as Excel, Power Point Presentations.</li></ul><p>Job Type: Full-time</p><p>Experience:</p><ul><li>Category Management: 5 years (Preferred)</li></ul>

Category Manager

Arla Foods

<div>
 Location
 <br/>
 <br/>
 Doha, QA
 <br/>
 <br/>
 Are you a passionate and strategic category expert with a keen eye for developing excellence in category execution plans? Do you have the skills to proactively and independently drive key strategic projects and opportunities, and do you aspire to set the direction for unlocking category and commercial growth? Then this exciting position in Arla Qatar might be the right opportunity for you!
 <br/>
 <br/>
 As the Head of Categories, you will tailor our strategies using shopper and trade insights, ensuring flawless execution across channels. You will be the "voice of the customer and shopper," driving mutual growth for Arla and retailers. Additionally, you will lead local initiatives, providing toolkits and frameworks for markets to adapt and execute strategies.
 <br/>
 <br/>
 Read more about our part of the business here Inside Arla | Arla.
 <br/>
 <br/>
 <strong>
  How You Will Make An Impact
  <br/>
  <br/>
 </strong>
 You will be a driving force behind the execution of category strategies in Qatar, ensuring alignment with global guidelines while tailoring approaches to local market needs. Your deep market and consumer insight will be crucial as you work with cross-functional teams and support stakeholders with expert advice.
 <br/>
 <br/>
 <ul>
  <li>
   Plan and execute category strategies in line with global guidelines and local brand plans.
  </li>
  <li>
   P&amp;L owner; responsible for performance and development of our categories, and develop short and long term corrective actions to ensure on-going growth
  </li>
  <li>
   Act as expert in all categories, analyzing and interpreting industry, market, and consumer/shopper trends.
  </li>
  <li>
   Build strong relationships with cross-functional teams to deliver category objectives and drive regional category growth.
  </li>
  <li>
   Partner with key retailers to identify growth opportunities, design joint business plans, and develop exclusive campaigns that drive category performance for both Arla and the customer
  </li>
  <li>
   Monitor brand tracking KPIs, provide input to local strategy, and recommend changes to category plans as needed.
   <br/>
   <br/>
  </li>
 </ul>
 You will sit on our leadership team in Qatar reporting directly to the General Manager.
 <br/>
 <br/>
 <strong>
  What Will Make You Successful
  <br/>
  <br/>
 </strong>
 You are an experienced and structured individual, with high ambitions and a strong desire to succeed. You possess a high degree of engagement and drive, and at the same time, you are structured and quality conscious with the ability to think strategically as well as operationally. Further, you have a strong commercial mindset, enabling you to focus on our customers and consumers.
 <br/>
 <br/>
 Moreover, you
 <br/>
 <br/>
 <ul>
  <li>
   Bring +5 years of experience, preferably from FMCG within marketing/category/sales or similar
  </li>
  <li>
   Have strong stakeholder management skills, enabling you to handle several tasks and stakeholder groups at the same time
  </li>
  <li>
   Have the ability to balance an operational and strategic focus, always with a high standard for the work you do
  </li>
  <li>
   Take lead and have the ability to move things forward through structure and strong problem solving skills
  </li>
  <li>
   Work independently but still ensure timely alignment and knowledge sharing across regional/ global peer group
  </li>
  <li>
   Have a can-do attitude and are able to cope well with changes
   <br/>
   <br/>
  </li>
 </ul>
 You&rsquo;ll be joining a supportive and collaborative team, where we support each other&rsquo;s growth. You&rsquo;ll benefit from a steep learning curve and have plenty of opportunities to make an impact.
 <br/>
 <br/>
 <strong>
  What do we offer?
  <br/>
  <br/>
 </strong>
 At Arla, we know that our success is driven by your growth. We offer a supportive and collaborative environment where your ambition and ideas are truly valued. Here, you&rsquo;ll have the opportunity to shape innovative solutions in a dynamic industry, contributing to Arla&rsquo;s leadership in sustainability and the market. You&rsquo;ll work alongside passionate colleagues in a team that embraces diversity, inclusion, and a shared commitment to making a positive impact.
 <br/>
 <br/>
 <strong>
  Would you like to join us?
  <br/>
  <br/>
 </strong>
 If you want to shape the future of dairy and drive category performance with a passionate team, please apply as soon as possible. We process applications on a continuous basis and will close the recruitment once the right candidate is found.
 <br/>
 <br/>
 <strong>
  Shape the Future of Dairy
  <br/>
  <br/>
 </strong>
 Arla is a global leader in the dairy industry, committed to producing high-quality products while championing sustainability and innovation. We're passionate about people and our planet, striving to unleash the full potential in each of us. Our goal is to make healthy dairy nutrition and good food habits accessible to all. Join us at Arla Foods and become part of a worldwide cooperative dedicated to making a significant impact on the planet and steering the dairy industry towards a sustainable future.
 <br/>
 <br/>
 We are devoted to creating a workplace where everyone feels valued and empowered to bring their authentic selves to work. Diversity and collaboration are key to our success, propelling us to new heights in the dairy industry.
 <br/>
 <br/>
 <em>
  Ref.
 </em>
 103256
 <br/>
 <br/>
 <br/>
 <br/>
</div>


Head of Categories, Arla Foods - Qatar

Confidental Company

<p>We&rsquo;re looking for a strategic and commercially focused <b>Category Head</b> to lead product category performance across our food distribution business. You&rsquo;ll drive sales, profitability, and market share by developing data-driven strategies, optimizing assortments, and managing supplier relationships.</p><p><b>Key Responsibilities:</b></p><ul><li>Lead category strategy across multiple food segments to maximize growth and margin.</li><li>Analyze market trends, customer insights, and competitor data to shape plans.</li><li>Identify new product and pricing opportunities to grow category performance.</li><li>Manage supplier relationships and negotiate favorable terms.</li><li>Collaborate with supply chain, marketing, sales, and finance for end-to-end execution.</li><li>Oversee assortment planning, inventory health, and replenishment accuracy.</li><li>Lead and mentor category managers and support staff.</li><li>Monitor KPIs and adjust strategies to meet business goals.</li></ul><p><b>Qualifications:</b></p><ul><li>7+ years in category management or buying within food/FMCG.</li><li>Strong leadership and negotiation skills.</li><li>Proven track record in driving category growth and profitability.</li><li>Analytical mindset with data-led decision making.</li><li>Experience across retail or wholesale channels is a plus.</li><li>Bachelor&rsquo;s degree (MBA preferred).</li></ul><p>Job Type: Full-time</p>

Category Head – Food Distribution

Qatar Airways

<div><div><div><div><div><div><div><div>Job title
</div><div>Manager Procurement (Qatari National)
</div></div><div><div>Ref #
</div><div>225621
</div></div><div><div>Location
</div><div>Qatar - Doha
</div></div><div><div>Job family
</div><div>Corporate &amp; Commercial
</div></div><div><div><ul><li>Closing date: 22-Sep-2025</li></ul><br>
</div></div></div></div></div><div><div><div><div><div><p><b>About the Role</b></p><p>
An exciting opportunity to join the Qatar Airways Global Business Services - Procurement &amp; Logistics team as Manager Procurement. This role is responsible for managing and driving all procurement requirements in given product categories. To analyze and develop strong category strategies, agreeing cost savings targets interfacing with senior management and stakeholders. Managing supply chain and effective supplier relationship management to ensure best value for the company in line with its strategic, financial and operational requirements. Driving and motivating the team to achieve set goals and continuous monitoring and analysis to ensure further improvement in the category and department. Managing the assigned team, ensuring compliance and high professional standards are maintained.</p><p><b>
Your duties would include:</b></p><ul><li><p>
Provision of strategic analysis to clearly define comprehensive Category planning</p></li><li><p>
Develops cost saving plans for QR Group from budgeted amounts to reduce overall expenditure.</p></li><li><p>
Responsible for definition of supply strategy for relevant product categories</p></li><li><p>
Develop cross functional strategic planning with colleagues to ensure QR leverage all benefits possible.</p></li><li><p>
Review and contribute to department policies and processes to achieve best practice and continuous improvement.</p></li><li><p>
Ensure high service levels from Procurement team for QR Group including timelines, professionalism, communications and expectations.</p></li><li><p>
Setting and achieving Category KPls, regularly assessing progress to keep delivery on track.</p></li><li><p>
Review and endorse all documents submitted by staff for compliance and best practice, complying with the company strategy.</p></li><li><p>
Responsible for the high-level negotiation with the key suppliers on costs, commercial and contractual terms and assisting reports on this where required, and tender is high value/risk to achieve increased value at reduced costs.</p></li><li><p>
Assists in developing the departmental budget.</p></li><li><p>
Manage quality control throughout project life cycle by maintaining delivery timelines, mitigating project risks, and act as a liaison with all project stakeholders to ensure effective change management.</p></li><li><p>
Provide comprehensive summaries and data for reporting activities on spend, timelines, current operational state.</p></li><li><p>
Run, review and action performance reports on assigned Categories to improve way of working, and deliverables.</p></li><li><p>
Challenge user timelines, specifications, sourcing methods, suppliers' lists where appropriate to achieve the optimal outcome for QR, supporting Procurement Specialist in this also.</p></li><li><p>
Prioritize and assign workload and Tenders to the whole Category Team. Provide support to other Procurement Managers where required.</p></li><li><p>
Forward planning for procurement activities including full accountability for Category Planning in conjunction with stakeholder Senior Management.</p></li></ul><p><b>
Be part of an extraordinary story</b></p><p>
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You&rsquo;ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future and build the life you want while being part of an international community.</p><p>
Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what&rsquo;s never been done before.</p><p>
Together, everything is possible.</p>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Qualifications
</b></h3></div></div><div><div><div><div><p>We are looking for a passionate and experienced professional to join our Global Business Services - Procurement &amp; Logistics team. The ideal candidate should possess the following:</p><ul><li><p>
Bachelor&rsquo;s Degree or Equivalent with Minimum 8 years of job-related experience</p></li><li><p>
Strong Category specific experience in Catering &amp; In-flight goods and services will be an added advantage</p></li><li><p>
Degree in Supply Chain, Logistics, Operations, Business or A Related Field</p></li><li><p>
Procurement or related experience in airline industry</p></li><li><p>
Ability to work in a very dynamic environment, under pressure, with multiple stakeholders</p></li><li><p>
Ability to influence, convince, and build effective business relationships across diverse groups of people.</p></li><li><p>
Service-oriented mindset, with a desire to ensure stakeholder satisfaction</p></li><li><p>
Excellent negotiation planning, management and execution skills</p></li><li><p>
Contractual and Financial acumen.</p></li><li><p>
Planning, problem solving and decision-making abilities.</p></li><li><p>
Advanced Microsoft Excel and usual Office tools</p></li><li><p>
Managerial skills - Ability to delegate work, set clear direction and manage workflow. Strong mentoring and coaching skills. Ability to train and develop subordinate's skills. Ability to foster teamwork among team members</p></li></ul><p><b>
About Qatar Airways Group:</b></p><p>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before. So, whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.</p><p></p><div><b>
How to Apply</b></div><div>
If you are interested to submit your application and feel you are a good fit for this role, please complete our application form and upload your CV for our review and consideration.</div><br>
</div></div><div></div><div><div><br>
<div><b>About Qatar Airways Group
</b></div><br>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.<br>
<br>
So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.<br>
</div></div><div><div>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=225621</div></div></div></div></div></div></div></div>

Manager Procurement (Qatari National)

<div><div><div><div><div>Location:
Doha, QA
</div></div></div></div><div><div><div><div><p>Are you a passionate and strategic category expert with a keen eye for developing excellence in category execution plans? Do you have the skills to proactively and independently drive key strategic projects and opportunities, and do you aspire to set the direction for unlocking category and commercial growth? Then this exciting position in Arla Qatar might be the right opportunity for you!</p><br>
<p></p>
<p>
As the Head of Categories, you will tailor our strategies using shopper and trade insights, ensuring flawless execution across channels. You will be the &quot;voice of the customer and shopper,&quot; driving mutual growth for Arla and retailers. Additionally, you will lead local initiatives, providing toolkits and frameworks for markets to adapt and execute strategies.</p>
<p>
Read more about our part of the business here: Inside Arla | Arla.</p><br>
<p></p>
<p><b>
How you will make an impact</b></p>
<p>
You will be a driving force behind the execution of category strategies in Qatar, ensuring alignment with global guidelines while tailoring approaches to local market needs. Your deep market and consumer insight will be crucial as you work with cross-functional teams and support stakeholders with expert advice.</p>
<ul>
<li>Plan and execute category strategies in line with global guidelines and local brand plans.</li>
<li>P&amp;L owner; responsible for performance and development of our categories, and develop short and long term corrective actions to ensure on-going growth</li>
<li>Act as expert in all categories, analyzing and interpreting industry, market, and consumer/shopper trends.</li>
<li>Build strong relationships with cross-functional teams to deliver category objectives and drive regional category growth.</li>
<li>Partner with key retailers to identify growth opportunities, design joint business plans, and develop exclusive campaigns that drive category performance for both Arla and the customer</li>
<li>Monitor brand tracking KPIs, provide input to local strategy, and recommend changes to category plans as needed.</li>
</ul>
<p>You will sit on our leadership team in Qatar reporting directly to the General Manager.</p><br>
<p>
</p><p><b>What will make you successful</b></p>
<p>
You are an experienced and structured individual, with high ambitions and a strong desire to succeed. You possess a high degree of engagement and drive, and at the same time, you are structured and quality conscious with the ability to think strategically as well as operationally. Further, you have a strong commercial mindset, enabling you to focus on our customers and consumers.</p>
<p>
Moreover, you:</p>
<ul>
<li>Bring +5 years of experience, preferably from FMCG within marketing/category/sales or similar</li>
<li>Have strong stakeholder management skills, enabling you to handle several tasks and stakeholder groups at the same time</li>
<li>Have the ability to balance an operational and strategic focus, always with a high standard for the work you do</li>
<li>Take lead and have the ability to move things forward through structure and strong problem solving skills</li>
<li>Work independently but still ensure timely alignment and knowledge sharing across regional/ global peer group
</li><li>Have a can-do attitude and are able to cope well with changes</li>
</ul>
<p>You&rsquo;ll be joining a supportive and collaborative team, where we support each other&rsquo;s growth. You&rsquo;ll benefit from a steep learning curve and have plenty of opportunities to make an impact.</p><br>
<p></p>
<p><b>
What do we offer?</b></p>
<p>
At Arla, we know that our success is driven by your growth. We offer a supportive and collaborative environment where your ambition and ideas are truly valued. Here, you&rsquo;ll have the opportunity to shape innovative solutions in a dynamic industry, contributing to Arla&rsquo;s leadership in sustainability and the market. You&rsquo;ll work alongside passionate colleagues in a team that embraces diversity, inclusion, and a shared commitment to making a positive impact.</p><br>
<p></p>
<p><b>
Would you like to join us?</b></p>
<p>
If you want to shape the future of dairy and drive category performance with a passionate team, please apply as soon as possible. We process applications on a continuous basis and will close the recruitment once the right candidate is found.</p><br>
<p></p>
<p><b>
Shape the Future of Dairy</b><br>
Arla is a global leader in the dairy industry, committed to producing high-quality products while championing sustainability and innovation. We're passionate about people and our planet, striving to unleash the full potential in each of us. Our goal is to make healthy dairy nutrition and good food habits accessible to all. Join us at Arla Foods and become part of a worldwide cooperative dedicated to making a significant impact on the planet and steering the dairy industry towards a sustainable future.</p><br>
<p></p>
<p>
We are devoted to creating a workplace where everyone feels valued and empowered to bring their authentic selves to work. Diversity and collaboration are key to our success, propelling us to new heights in the dairy industry.</p>
<p><i>
#LI-ALETY</i></p>
<p><i>
Ref.: </i>103256</p></div></div></div></div></div><p></p>

Apparel Group

<div>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 <strong>
  Objective:
  <br/>
  <br/>
 </strong>
 This position assists the Brand Manager in planning product and assortment strategies that meet or exceed financial goals. It involves coordinating all activities related to the allocation and delivery of merchandise across stores in the region, supporting pre-season financial planning, in-season forecasting, open-to-buy management, and budgeting for new store openings. The role also ensures a balanced collection at store level, along with timely replenishments and inter-store transfers.
 <br/>
 <br/>
 <strong>
  Key Responsibility:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Assist in developing merchandise plans for categories based on historical trends, sales performance, and future outlooks provided by the brand team.
  </li>
  <li>
   Analyze store profiles using key reports such as stock weeks, sales blend, and inventory by grade to support allocation decisions.
  </li>
  <li>
   Execute in-season stock analysis and balancing, markdown management, and stock vs. sales performance reviews.
  </li>
  <li>
   Plan merchandise mix and execute initial allocations and reserve management based on pre-distribution plans.
  </li>
  <li>
   Finalize seasonal assortment plans and size run books in collaboration with the Senior Merchandiser.
  </li>
  <li>
   Monitor competitor brands' product lines, pricing, and category developments.
  </li>
  <li>
   Ensure compliance with stock ageing standards and maintain stock turns in line with company policy.
  </li>
  <li>
   Support margin negotiations, order placements, and stock distribution decisions.
  </li>
  <li>
   Monitor bestsellers and slow movers, taking timely actions to drive performance.
  </li>
  <li>
   Track actual sales versus forecasts and coordinate inventory checks and replenishments based on store-level needs and upcoming events.
  </li>
  <li>
   Conduct regular market visits with the Brand Manager to assess store execution and gather competitor intelligence.
  </li>
  <li>
   Provide post-season feedback reports on product categories.
  </li>
  <li>
   Participate in seasonal markdown and sales planning in collaboration with the Category/Brand Manager.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Desired Expereince:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   2-5 years of experience in retail merchandising or a similar role within the fashion or lifestyle industry.
  </li>
  <li>
   Proficient in inventory management systems, MS Excel, and PowerPoint.
  </li>
  <li>
   Strong understanding of product strategy, vendor coordination, range development, and trend analysis.
  </li>
  <li>
   Bachelor&rsquo;s degree in Business, Retail Operations, Merchandising, or a related field is preferred.
  </li>
 </ul>
</div>


Merchandiser

Four Seasons

<div><p><b>About Four Seasons:
</b></p><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
<br>
<br>
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
</p><p></p><p><b>About the location:
</b></p>seaside retreat in the heart of Qatar&rsquo;s capital; experience the completely new Four Seasons Hotel Doha, reimagined with modern grandeur and sparkling with sunlight and sea views. From the elegant lobby to energetic restaurants and lounges, our beachfront urban retreat has been transformed into a vibrant hotspot, while remaining true to our Qatari roots. This stunning urban beachfront retreat opened in April 2005 in the heart of the business district, and has 237 rooms and 20 unbranded townhouses villas, a large Food and Beverage operation with 10 stunning venues including the world&rsquo;s largest Nobu restaurant, significant banquets/outside catering, five pools and a private beach, fitness center, and a spa and wellness center offering guests expansive hydrotherapy facilities including an ice room, colour therapy room, steam room and hydrotherapy pool. The hotel completed a beautiful renovation in 2019 and re-opened in March 2020.
<p></p><div><div><p>Our Team:
</p></div><p></p><div><p>Our team is our greatest asset and the key to our success. We demonstrate our beliefs in the way we treat each other and by the example , we set for one another. In all our interactions with our guests, customers, business associates and colleagues, we seek to deal with others, as we would have them deal with us. Our team is built on mutual respect, collaboration, excellent service and a passion .<br>
</p></div><p></p><div><p>Job Description:<br>
</p></div><p></p><div><p>The Four Seasons Hotel Doha is looking for a Guest Experience Agent . The candidate must have a commitment and passion for ensuring the best in guest services and creating a welcoming first impression and lasting farewell. This position reports to the Guest Experience Manager . This is a highly visible role representing Four Seasons Hotel Doha and managing the day to day activities of the Guest Relations Team.<br>
</p></div><p></p><div><p><b>Essential </b><b>Functions </b><b>:
</b></p></div><div><ul><li><p>Coordinates and liaises with various departments to ensure the hotel provides the highest level guest experiences
</p></li></ul></div><div><ul><li><p>Meets and greets arriving and departing guests; Provides genuine hospitality and recognition, acts as host/ hostess
</p></li></ul></div><div><ul><li><p>Maintain a harmonious and professional relationship with co-workers, supervisors and all departments.
</p></li></ul></div><div><ul><li><p>Comply with and enforce Four Seasons&rsquo; Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact .
</p></li></ul></div><div><ul><li><p>Develop healthy and happy relation with other front office team member in particular and all hotel employee in general
</p></li></ul></div><div><ul><li><p>Ensure all local and corporate policies, works rules and benchmark standard are properly applied
</p></li></ul></div><div><ul><li><p>Utilize Golden appropriately for a maximum guest recognition/satisfaction &middot; Developing guest connection and gain feedback from the guest regarding their overall stay or specific issue in particular then actively seeking solution to resolve the problem
</p></li></ul></div></div><div><div><ul><li><p>Verifies arrival and departure details and arranges luggage handling and transportation and other services requested by guests
</p></li></ul></div><div><ul><li><p>Prepare and double check guest arrival of the day, prepare welcome arrival packages (Hotel Map, Jogging Map, key packet, Welcome card/letter, activities schedule, correct room assignment base on guest reservations &middot; Prepare welcome card/letter for four seasons employee who stay on a complimentary stay or employee rate and obtain signature of Front Office Manager / Director of Rooms
</p></li></ul></div><div><ul><li><p>Perform smooth check in and check out process base on benchmark standard
</p></li></ul></div><div><ul><li><p>Maintains a balanced bank assigned by the hotel. Makes change, cashes checks, exchanges foreign currency. Reconciles all transactions at the close of each shift
</p></li></ul></div><div><ul><li><p>Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints; assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Responds to all guest requests in an accurate and timely manner. Interaction with guest will be in person and by phone
</p></li></ul></div><div><ul><li><p>Actively report Glitch that occurred during shift to Supervisor or Guest Relations Manager &middot;
</p></li></ul></div><div><ul><li><p>Accepts reservations, changes and cancellations in the absence of Reservations Department Staff. Can answer guest calls and direct them appropriately in the absence of a Communications Operator
</p></li></ul></div><div><ul><li><p>Perform any additional duties as assigned by Guest Relations Manager/Front Office manager or Director of Rooms
</p></li></ul></div><div><ul><li><p>Seeking opportunity of possible upselling guest to higher room category, Spa, Food and Beverages and other hotel activities that generates revenue<br>
 </p></li></ul></div><p></p><div><p>Preferred Qualifications and Skills<br>
</p></div><p></p><div><ul><li><p>Degree Holder, preferably in hotel and restaurant management
</p></li></ul></div><div><ul><li><p>2-4 years of experience as a Guest Relations Agent
</p></li></ul></div><div><ul><li><p>Excellent command in English, and Arabic.<br>
</p></li></ul></div><p></p><div><p>Our Offering:<br>
</p></div></div><p></p><div><p>Opportunities to build a successful career with global potential
</p></div><div><p>Unique strong culture - diversity of 50 different nationalities
</p></div><div><p>Living accommodation in high quality, well-resourced apartment
</p></div><div><p>Excellent Training and Development opportunities
</p></div><div><p>Employee Recognition Programs
</p></div><div><p>Complimentary nights at FS Hotels Worldwide
</p></div><div><p>Paid annual home leave tickets
</p></div><div><p>Complimentary meals in employee restaurants
</p></div><div><p>Free transportation to work
</p></div><div><p>Medical coverage<br>
</p></div><p></p><div><p>Work Authorization:<br>
</p></div><p></p><div><p>The h otel will apply for the work authorization for a successful candidate.<br>
 </p></div><p></p><div><p>Learn more about employment with Four Seasons:<br>
</p></div><p></p><div><p>You could also learn more about employment with Four Seasons via the following channels:
</p></div><div><p>https://www.facebook.com/FourSeasonsJobs
</p></div><div><p>https://www.linkedin.com/company/four-seasons-hotels-and-resorts
</p></div><div><p>http://jobs.fourseasons.com
</p></div><div><p>https://twitter.com/FourSeasonsJobs</p></div></div><p></p>

Guest Relations Agent (Arabic Speaker)

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