customer service representative Jobs in Karachi Pakistan

customer service representative

technical support engineer Jobs in Karachi Pakistan

technical support engineer

customer sales executive Jobs in Karachi Pakistan

customer sales executive

customer service executive Jobs in Karachi Pakistan

customer service executive

female sales executive Jobs in Karachi Pakistan

female sales executive

chat support executive team lead female

zyltech digital 

Urgent Hiring: Chat Support Executive (Female Team Leads)Company: Zyltech DigitalLocation: Gulshan-e-IqbalShift: Morning Shift (09:00 AM- 5:00 PM)About the Role:Zyltech Digital is actively hiring driven and enthusiastic Sales Executives to join our fast-growing team! In this role, you&rsquo;ll handle chat-based inquiries, assist potential customers through live chat, and convert leads into loyal clients. This is a fantastic opportunity to build strong customer relationships, showcase our top-quality services, and contribute to a high-performing sales team.Key Responsibilities:Respond promptly and professionally to customer inquiries via live chat.Provide clear, detailed, and accurate information about our products/services.Promote Zyltech&rsquo;s offerings and successfully close sales.Consistently achieve individual and team sales targets.Resolve customer issues with a positive, solution-focused approach.Fixed MORNING SHIFT: 09:00 AM to 5:00 PMCompensation &amp; Benefits:Competitive fixed salaryTwo performance-based incentivesSupportive, growth-oriented work environmentCareer development opportunities post-probationAttractive allowances and benefits after probationWhy Work with Zyltech Digital?At Zyltech Digital, we put your growth first. We offer a vibrant and encouraging workplace where your efforts are recognized and rewarded. With ongoing training, career progression paths, and performance bonuses, your success is truly our success.Ready to grow with us? Apply now and be part of our winning team!Job Types: Full-time - Relevant Experience in Twitch/Discord Campaign, 1-2 years of Experience.Pay: Rs30,000.00 - Rs50,000.00 per monthWork Location: Gulshan-e-Iqbal, Main University Road.**How to Apply**:Interested candidates are encouraged to apply by sending their resume to WhatsApp +92 308 6657770Job Types: Full-time, FresherPay: Rs30,000.00 - Rs50,000.00 per monthWork Location: On the road

Chat Support Executive - team lead (Female)

Teksoft Solutions

Job Title: Patient Support Executive (Night Shift)Location: Gulshan-e-Iqbal, Block 4, Karachi &mdash; OnsiteQualification: Pharm D (mandatory)Employment Type: Full-time | Night shift (US hours)About the RoleWe are hiring a Pharm D&ndash;qualified Patient Support Executive to handle live patient calls throughout the shift. You&rsquo;ll support medication refills, appointment/scheduling concerns, and general patient queries with clear, empathetic communication and accurate documentation.Key Responsibilities<ul><li>Live Call Handling: Stay available on the phone/chat system for the full shift to receive inbound patient calls.</li><li>Medication Refills: Verify refill eligibility, confirm medication details/dosage, gather pharmacy information, and route to the clinical team/provider per protocol.</li><li>Scheduling &amp; Coordination: Manage appointment requests, reschedules, cancellations, and follow-ups; send confirmations and reminders.</li><li>Documentation: Record all interactions promptly and accurately in the EHR/PM (reason for call, actions taken, outcomes).</li><li>Triage &amp; Escalation: Identify issues that need clinical attention (e.g., adverse effects, dose errors) and escalate per SOP; avoid clinical advice beyond scope.</li><li>Patient Experience: Communicate with empathy, maintain professional tone, and ensure first-contact resolution where possible.</li><li>Compliance: Adhere to HIPAA/PHI privacy, identity verification procedures, and internal SOPs.</li><li>Collaboration: Coordinate with clinical, scheduling, and billing teams to resolve patient concerns quickly.</li></ul>Must-Have Qualifications &amp; Skills<ul><li>Pharm D with strong knowledge of medications, doses, refills, and pharmacy workflows.</li><li>Excellent English communication (spoken &amp; written); neutral, patient-friendly tone.</li><li>Proven call-center or patient-facing experience (healthcare preferred).</li><li>High attention to detail, accuracy in documentation, and disciplined follow-through.</li><li>Comfortable with night shifts (US hours) and being continuously &ldquo;live&rdquo; on phones/chat.</li><li>Proficiency with EHR/Practice Management systems, call software, Google Workspace (Docs/Sheets/Chat).</li></ul>Nice to Have<ul><li>Experience in ambulatory care, telehealth, or hospital call centers.</li><li>Basic knowledge of insurance verification and prior authorization workflows.</li></ul>Shift &amp; Location<ul><li>Shift: Night (US hours). Exact schedule shared during interviews.</li><li>Work Model: Onsite.</li><li>Office: Gulshan-e-Iqbal, Block 4, Karachi.</li></ul>Benefits<ul><li>Competitive salary</li><li>Health insurance</li><li>Pick &amp; drop for female candidates</li></ul>Performance KPIs<ul><li>Average speed of answer &amp; abandonment rate</li><li>First-contact resolution and patient satisfaction scores</li><li>Documentation accuracy &amp; timeliness in EHR</li><li>Adherence to schedule (login time, talk time, after-call work)</li><li>Escalation accuracy and compliance with SOPs</li></ul>How to ApplyEmail your CV to career@teksoft.net with the subject:&ldquo;Patient Support Executive (Night Shift) &mdash; Pharm D&quot;Job Type: Full-timeApplication Question(s):<ul><li>Expected Salary?</li><li>Comfortable with night shifts? 5PM to 2AM or 6PM to 3AM?</li><li>Any notice period?</li></ul>Work Location: In personExpected Start Date: 10/11/2025

Patient Support Executive (Night Shift)

Job Title: Back-End Support Executive (Clinical Operations) &mdash; Night ShiftLocation: Gulshan-e-Iqbal, Block 4, Karachi (Onsite)Qualification: MBBS requiredAbout the RoleWe support US-based physicians caring for patients in hospitals, Skilled Nursing Facilities (SNF), Assisted Living Facilities (ALF), and home-based/telehealth programs. As a Back-End Support Executive, you will work the night shift to review patient information across multiple EHRs, prepare concise clinical notes, and escalate priority issues to the on-call US doctor in real time (primarily via Google Chat voice/text).Key Responsibilities<ul><li>Chart Review &amp; Data Abstraction</li><li>Review admission notes, progress notes, vitals, I/O, labs, imaging, and orders across different EHRs.</li><li>Track trends in vitals, labs, and test results (e.g., BP/HR/SpO&#8322;, CBC/CMP, troponin, INR, A1c, renal panel).</li><li>Clinical Documentation</li><li>Draft clear clinical notes in the EHR aligned to patient condition and physician directives.</li><li>Add encounter information and update problem lists/medication lists/allergies after physician visits.</li><li>Maintain accurate time-stamped logs of all actions taken and communications sent/received.</li><li>Triage &amp; Escalation</li><li>Prioritize and escalate abnormal findings to the US physician according to the escalation matrix (e.g., critical labs, significant vitals deviation, rapid clinical changes).</li><li>Summarize cases succinctly (chief issue &rarr; pertinent findings &rarr; objective data &rarr; current status &rarr; requested action).</li><li>Communication</li><li>Work directly with US physicians via Google Chat (voice notes + text); capture and implement instructions precisely.</li><li>Coordinate with internal teams to resolve EHR access issues, missing data, or documentation gaps.</li><li>Compliance &amp; Quality</li><li>Adhere to HIPAA/PHI confidentiality, organizational SOPs, and documentation standards.</li><li>Meet SLAs and quality targets for accuracy, completeness, and turnaround time.</li></ul>Required Qualifications &amp; Skills<ul><li>MBBS (mandatory).</li><li>Comfortable working night shifts aligned to US hours.</li><li>Strong grasp of medical terminology, clinical reasoning, and basic interpretation of vitals/labs.</li><li>Excellent written and verbal communication in English; crisp, structured clinical summaries.</li><li>High attention to detail, reliability, and sound decision-making under time constraints.</li><li>Hands-on with EHR systems (any), Google Workspace (Docs/Sheets), and Google Chat.</li><li>Fast, accurate typing; disciplined task tracking and follow-through.</li></ul>Nice to Have<ul><li>Prior experience in clinical operations, hospitalist programs, RPM/CCM, or back-office physician support.</li><li>Familiarity with US payer/clinical workflows and common EHRs (e.g., Epic, PCC, Athena, eCW, Elation, etc.).</li></ul>Shift, Employment Type &amp; Location<ul><li>Shift: Night (US hours) &mdash; exact schedule shared during interviews.</li><li>Type: Full-time, onsite.</li><li>Office: Gulshan-e-Iqbal, Block 4, Karachi.</li></ul>Performance KPIs (what success looks like)<ul><li>Documentation accuracy &amp; completeness.</li><li>Turnaround time from data review to escalation.</li><li>Adherence to escalation matrix and SOPs.</li><li>Communication clarity and responsiveness.</li><li>Compliance (HIPAA/PHI) and zero data-handling incidents.</li></ul>What We Offer<ul><li>Structured onboarding with SOPs, escalation matrix, and EHR workflows.</li><li>Continuous coaching and clear growth paths in clinical operations.</li><li>Market Competitive Salary</li><li>Health Insurance</li><li>Door to Door Pick and Drop for female candidates.</li></ul>How to ApplySend your CV and a short note on relevant experience to career@teksoft.net with subject:<ul><li>Back-End Support Executive (Night Shift) &mdash; MBBS.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Expected Salary?</li><li>Comfortable with night shifts? 5PM to 2AM or 6PM to 3AM?</li><li>Any notice period?</li></ul>Work Location: In personExpected Start Date: 15/11/2025

Back-End Support Executive (Clinical Operations) — Night Shift

Online Job

Chat Support Executive &ndash; Spectrum (USA Campaign)Company: S.H Solution Job Type: Part-time (Office Based) Location: Gulistan-e-Johar, KarachiJob Description:S.H Solution is hiring Chat Support Executives for our USA-based Spectrum campaign. If you can type in English and communicate confidently, we&rsquo;ll train you to handle international clients through live chat.Responsibilities:Handle customer inquiries via Live Chat.Provide information about Spectrum Internet, TV &amp; Phone services.Convert leads into sales (training will be provided).Maintain professionalism and achieve daily/weekly targets.Requirements:Education: Minimum Matric (Intermediate is a plus).Good English reading &amp; typing skills.Must be punctual, responsible, and target-oriented.Previous experience in chat support or sales is a plus.Shift Details: For Females : 6:00 PM &ndash; 12:00 AM (EVENING Shift) FOR Male : 12:00 AM &ndash; 6:00 AM (Night Shift) 30 Minutes Break IncludedSalary &amp; Benefits:Basic Salary: 12,000 &ndash; 15,000 PKR Per Sale Commission: Attractive earning potential Performance bonuses &amp; growth opportunities Friendly and professional work environmentHow to Apply:Apply directly on Indeed &mdash; within a few hours, our team will contact you for the next step.Job Type: Part-timePay: Rs12,000.00 - Rs15,000.00 per monthWork Location: In person

Karachi

Mindzeye Inc.

We&rsquo;re Hiring: Chat Sales Executive!Hey everyone! Mindzeye Inc. is looking for energetic and motivated Chat Sales Executives to join our team! If you&rsquo;ve got great communication skills, love chatting with customers, and have a knack for closing deals &mdash; this is for YOU!What You&rsquo;ll Do: Handle customer inquiries via chat Facebook and Assist customers with product details, pricing, and offers Convert chats into successful sales Build strong relationships with customers and ensure satisfaction Meet daily/weekly sales targetsWhat We&rsquo;re Looking For:<ul><li>Strong written communication skills in English</li><li>3+ experience in chat support or sales</li><li>Confident, positive, and customer-focused attitude</li><li>Basic computer knowledge and fast typing speed</li><li>Freshers with good communication skills are welcome!</li></ul>Location: Gulistan-e-Jouhar, Block 7 Salary: 25,000-100,000 Type: Full-time Timings:8pm to 5am Monday to Friday,6pm to 12am SaturdayJob Type: Full-timePay: Rs25,000.00 - Rs100,000.00 per monthWork Location: In person

Chat Sales Executive

rexD Private Limited

Job Title: Night Shift Customer Support ExecutiveCompany: Rex DLocation: Karachi, PakistanSalary: PKR 50,000 &ndash; 70,000 per month + allowance + fixed incentiveJob Type: Full-Time, Night ShiftJob Description: Rex D is looking for a Customer Support Executive to provide real-time support to our customers via chat. You will assist with product inquiries, order status, account issues, and troubleshooting while ensuring a seamless customer experience.Responsibilities:<ul><li>Provide timely and professional support via chat</li><li>Assist customers with product, order, and account inquiries</li><li>Maintain accurate records in CRM systems</li><li>Escalate complex queries to the appropriate department</li><li>Suggest process improvements to enhance customer satisfaction</li><li>Stay updated on product knowledge, policies, and company updates</li></ul>Qualifications:<ul><li>Minimum Intermediate; Bachelor&rsquo;s/Graduate preferred</li><li>Strong written communication skills</li><li>Customer-oriented mindset with problem-solving ability</li><li>Previous customer service experience is a plus</li><li>Familiarity with CRM software &amp; MS Office (Excel) is a bonus</li></ul>Benefits:<ul><li>Night shift with allowance</li><li>Fixed performance-based incentive</li><li>Career growth in a dynamic team</li></ul>How to Apply: Send your CV to sadaaf9133@rex-d.comJob Type: Full-timePay: Rs50,000.00 - Rs70,000.00 per monthWork Location: In person

Customer Support Executive

Logon Broadband Pvt Ltd

Female Customer Support Representative (CSR)Location: KarachiCompany: Logon BroadbandJob Summary:As a Female Customer Support Representative (CSR), you will be the first point of contact for our customers. You will handle inquiries, resolve issues, and provide excellent customer support to ensure our customers have the best possible experience with our services. Your role is crucial in maintaining our reputation for outstanding customer care.Key Responsibilities:Respond to customer inquiries via phone, email, and chat in a timely and professional manner.Troubleshoot and resolve technical issues related to internet connectivity and services.Provide ISP service information to customers.Document and update customer records accurately in our software.Collaborate with other departments to ensure customer issues are resolved efficiently.Follow up with customers to ensure their issues have been resolved to their satisfaction.Listen client's complain and assigned to the technicians available to troubleshoot timely and professionally.Qualifications:High school diploma or equivalent; some college coursework preferred.Previous customer service experience, preferably in the ISP or telecommunications industry.Strong communication skills, both verbal and written.Excellent problem-solving abilities and attention to detail.Proficiency with computer systems and basic technical troubleshooting.To apply, please submit your resume, cover letter, and any relevant certifications tocareers@lbi.net.pk by 15th November, 2025.Salary: Rs30,000.00 - Rs35,000.00 per monthJob Type: Full-timePay: Rs30,000.00 - Rs35,000.00 per monthWork Location: In person

Female Customer Support Representative (CSR)

Explore 2332+ Chat support executive team lead female in Karachi Pakistan this November. Find roles across top companies and apply now to boost your career.