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desktop support engineer

field service engineer Jobs in Cairo Egypt

field service engineer

cisco engineer

IST Networks

<div>
 
 
 Key Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 implement, and support Cisco Collaboration solutions including
 
 CUCM, Unity Connection, IM&amp;P, Jabber, and WebEx Teams
 
 .
 </li>
 <li>
 Configure, maintain, and troubleshoot
 
 Cisco Contact Center platforms (UCCE, UCCX, CVP, Finesse)
 
 .
 </li>
 <li>
 Perform system upgrades, patches, and backups for voice infrastructure.
 </li>
 <li>
 Monitor and optimize
 
 call flows, routing, and QoS
 
 to ensure high-quality voice services.
 </li>
 <li>
 Resolve complex VoIP issues, including call drops, quality issues, and integration problems.
 </li>
 <li>
 Collaborate with network, IT, and application teams for seamless integration with other systems.
 </li>
 <li>
 Provide technical support for voice endpoints, softphones, and mobile clients.
 </li>
 <li>
 Maintain documentation for configurations, network diagrams, and operational procedures.
 </li>
 <li>
 Stay updated with the latest Cisco VoIP and Collaboration technologies.
 </li>
 </ul>
 
 
</div>

Cisco Engineer

TECEZE

<div>
 
 
 Title: IT Support Specialist
 
 
 
 
 
 
 
 Location: Cairo, Egypt
 
 
 
 
 
 
 
 Duration:
 
 12 Months - extendable
 
 
 
 
 
 
 SOW:
 
 
 
 
 
 <ul>
 <li>
 Must have at least 3 to 4 years of experience in managing IT Service Management operations primarily in End User Computing and Deskside support services.
 </li>
 <li>
 High Level understanding of the Desktop Support technology areas and understanding across infrastructure components.
 </li>
 <li>
 Ability to assemble and re-seat components like RAM, SSD, screens, WLAN cards, keyboards, and motherboards.
 </li>
 <li>
 Capable of system recalibration and thorough sanitization of both external shells and internal components, including cooling fans.
 </li>
 <li>
 Network understanding &amp; troubleshooting skills.
 </li>
 <li>
 Experience in usage of SCCM/Ivanti/Intune for deployments and installations.
 </li>
 <li>
 Experience in OS installation, handling OS related issues and troubleshooting of issues.
 </li>
 <li>
 Experience in patches and package installation &amp; troubleshooting.
 </li>
 <li>
 Experience in handling Conference room devices (Polycom / CISCO / Star leaf phones, touch pads, Monitors, Cameras, MS Teams based conference room/meeting room/end users allocated devices etc.), Co-ordination with Facilities teams for maintenance &amp; management of Non Network devices such as CCTV Camera, humidity sensors.
 </li>
 <li>
 Ensure all the workstations are updated with latest Anti-Virus, patches, Windows patches &amp; feature packs etc.
 </li>
 <li>
 Should have good exposure in troubleshooting using remote support tools like RDP, IDRACK, ILO, IP Phones etc.
 </li>
 <li>
 Ability to trouble shoot printer issues and file restorations etc.
 </li>
 <li>
 Customer service focused; ability to manage key stakeholders in positive, poised and effective manner.
 </li>
 <li>
 Proven experience effectively communicating issues/challenges and solutions to the business.
 </li>
 <li>
 Strong understanding and demonstrated experience working within the Managed Service Operation.
 </li>
 <li>
 Excellent English communication skills, both written and oral and analytical skills.
 </li>
 <li>
 Knowledge and experience with ITIL Service Management Lifecycle framework and processes. Analytical and Communication skills.
 </li>
 <li>
 Should have experience in managing/maintaining/tracking of Asset Inventory. Follow the Laptop Reclamation Process and escalation guidelines to reclaim the laptops. Coordinate Laptops stock, imaging, allocation and de-allocation where Service Provider Site support resources are staffed. Manage entire laptop lifecycle, including maintaining accurate status in ITSM platform according to regional processes and polices. Management of Mobile devices, handhelds, docking station, monitors, mouse, keyboard and power cords etc.
 </li>
 <li>
 Housekeeping activities such as space reclamation, profiles archiving
 </li>
 </ul>
 
 
</div>

IT Support Specialist

TAQA Water

<div>
 
 About The Job EV O&amp;M Engineer
 
 
 
 
 Position: EV O&amp;M Engineer
 
 
 
 
 Company Overview
 
 
 
 TAQA Arabia is a leading energy solutions company in Egypt, providing electricity and natural gas services to over 1.5 million customers. We are committed to sustainability and driving the transition towards cleaner and more efficient energy sources.
 
 
 
 Job Summary
 
 
 
 We are seeking a highly skilled and experienced EV O&amp;M Engineer to join our team. In this role, you will be responsible for overseeing the operation and maintenance of our electric vehicle (EV) charging infrastructure. You will work closely with our EV project team to ensure the smooth and efficient operation of our charging stations.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Oversee the operation and maintenance of EV charging stations across our network
 </li>
 <li>
 Monitor and analyze charging station performance and identify any potential issues
 </li>
 <li>
 Develop and implement maintenance schedules and procedures for all charging equipment
 </li>
 <li>
 Coordinate with vendors and contractors for maintenance and repairs
 </li>
 <li>
 Train and supervise technicians and other team members on proper operation and maintenance procedures
 </li>
 <li>
 Troubleshoot and resolve any technical issues with charging equipment
 </li>
 <li>
 Keep up-to-date with industry developments and advancements in EV charging technology
 </li>
 <li>
 Ensure compliance with all safety and environmental regulations
 </li>
 <li>
 Maintain accurate records and reports on charging station performance and maintenance activities
 
 
 </li>
 </ul>
 
 Qualifications And Skills
 
 
 
 <ul>
 <li>
 Bachelor's degree in Renewable energy engineering or a related field
 </li>
 <li>
 0-2 years of experience in operation and maintenance of EV charging infrastructure
 </li>
 <li>
 Knowledge of EV charging technology and equipment
 </li>
 <li>
 Strong understanding of electrical systems and components
 </li>
 <li>
 Experience with troubleshooting and resolving technical issues
 </li>
 <li>
 Excellent organizational and project management skills
 </li>
 <li>
 Strong communication and leadership abilities
 </li>
 <li>
 Ability to work independently and in a team environment
 </li>
 <li>
 Proficient in Microsoft Office and other relevant software
 </li>
 <li>
 Knowledge of safety and environmental regulations related to EV charging stations
 </li>
 </ul>
</div>

EV O&M Engineer

Salama Structural Engineers

<div>
 
 About SSE
 
 
 
 SSE is a renowned engineering consultancy, recognised for delivering innovative solutions to some of the most challenging high-rise and complex structure projects in the region. Our ongoing pursuit of excellence is rooted in a commitment to international standards, technical precision, and a collaborative team culture.
 
 
 Exciting Opportunity for a Planning Engineer &ndash; Engineering Project Planning Careers
 
 
 We are searching for a driven Planning Engineer to join our team. This role is ideal for individuals passionate about project scheduling, resource allocation, and supporting the timely, cost-effective delivery of high-profile engineering projects. If you have an eye for detail, excellent analytical skills, and thrive in a fast-paced, multidisciplinary environment, we want to hear from you.
 
 
 Key Responsibilities &ndash; Planning, Scheduling, and Project Coordination
 
 
 <ul>
 <li>
 Develop and maintain detailed project schedules using industry-recognised software (Primavera P6/MS Project), supporting the management of high-rise building projects and complex engineering assignments.
 </li>
 <li>
 Collaborate with Engineering, Procurement, Construction, and Commercial teams to ensure alignment of project milestones and resource allocation.
 </li>
 <li>
 Track project progress, prepare regular status reports, and highlight potential risks or delays to senior management.
 </li>
 <li>
 Contribute to risk analysis and mitigation strategies in coordination with project stakeholders and technical managers.
 </li>
 <li>
 Assist in the preparation of project baseline schedules, forecasts, and progress updates for client and management reporting.
 </li>
 <li>
 Facilitate regular project meetings, contributing insights on timelines, deliverables, and critical path activities.
 </li>
 <li>
 Ensure compliance with internal quality, health, safety, and environmental standards throughout planning processes.
 
 
 </li>
 </ul>
 
 What You Bring &ndash; Planning Engineering Qualifications &amp; Skills
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Civil Engineering, Construction Management, or related discipline.
 </li>
 <li>
 3&ndash;5 years&rsquo; experience in planning and scheduling in the engineering, construction, or consultancy sector (preferably involving high-rise or complex building projects).
 </li>
 <li>
 Strong user of project management software
 </li>
 <li>
 Familiarity with international engineering standards and project delivery best practices.
 </li>
 <li>
 Proficient analytical and problem-solving skills with meticulous attention to detail.
 </li>
 <li>
 Effective communicator with the ability to coordinate across multidisciplinary teams and levels of seniority.
 </li>
 <li>
 Proactive, self-motivated, and able to work under pressure to meet critical deadlines.
 
 
 </li>
 </ul>
 Why SSE &ndash; Engineering Consulting Career Advantages
 
 
 <ul>
 <li>
 Work on landmark projects and shape skylines across Egypt and the region.
 </li>
 <li>
 Join a supportive, innovation-driven engineering team focused on continuous learning and technical excellence.
 </li>
 <li>
 A culture that values integrity, career growth, and achievement.
 </li>
 <li>
 Opportunity to contribute directly to the planning and success of signature developments.
 
 
 </li>
 </ul>
 
 Join Us &ndash; Apply for Your Next Planning Engineer Job
 
 
 
 If you are ready to advance your career as a Planning Engineer and play a critical role in the delivery of major engineering projects, we encourage you to apply today. SSE is committed to creating an inclusive, diverse environment where everyone can succeed.
</div>

Planning  Engineer

Majid Al Futtaim

<div>
 
 
 JOB TITLE
 
 
 
 Facilities Engineer | MAF Global Solutions | Facilities Management
 
 
 
 
 
 
 ROLE SUMMARY
 
 
 
 Facilities Engineer is responsible for overseeing and optimizing the facility's infrastructure and operations to ensure optimal performance, energy efficiency, and occupant comfort. This includes managing a team of technicians, developing, and implementing preventive maintenance programs, troubleshooting complex facility issues, and managing facility projects. The engineer will also play a key role in ensuring compliance with building codes, safety regulations, and environmental standards.
 
 
 
 
 
 
 ROLE PROFILE
 
 
 <ul>
 <li>
 Manages and maintains critical building systems, including HVAC, plumbing, and electrical, ensuring optimal functionality.
 </li>
 <li>
 Implements energy conservation strategies, monitors consumption, and identifies optimization opportunities to reduce costs.
 </li>
 <li>
 Develops and executes a comprehensive PM program to extend equipment lifespan and minimize unexpected downtime.
 </li>
 <li>
 Diagnoses and resolves complex facility issues, including equipment failures and system malfunctions.
 </li>
 <li>
 Ensures full compliance with local, state, and federal building codes, as well as environmental and safety regulations.
 </li>
 <li>
 Leads and mentors a third-party team, delegating tasks and overseeing facility improvement projects from start to finish.
 </li>
 <li>
 Oversees all vendor contracts, manages the facility budget, and prepares detailed reports on operational performance.
 </li>
 <li>
 Assesses facility risks, promotes sustainable building practices, and identifies long-term strategies for continuous improvement.
 </li>
 </ul>
 
 
 
 
 
 REQUIREMENTS
 
 
 <ul>
 <li>
 Engineering University graduate &ndash; Electromechanical specialized
 </li>
 <li>
 Multi-national corporate experience is a must.
 </li>
 <li>
 4-5 years of work experience, of which 1-2 years in facility management.
 </li>
 <li>
 Excellent communication skills is a must.
 </li>
 <li>
 In-depth knowledge of HVAC, plumbing, electrical systems, fire safety, and other building infrastructure components
 </li>
 <li>
 Proficiency in operating and troubleshooting BMS to optimize energy efficiency and building performance.
 </li>
 </ul>
 
 
 
 
 
 WHAT WE OFFER
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
 
 
</div>

Facilities Engineer

Hilton

<div>
 An Assistant Chief Engineer is responsible for all maintenance issues within the hotel to deliver an excellent Guest and Member experience while performing daily checks, repairing equipment, and coordinating renovation projects.
 
 
 
 What will I be doing?
 
 
 
 As an Assistant Chief Engineer, you will be responsible for all maintenance issues within the hotel, daily, maintenance checks, and repairing mechanical equipment to deliver an excellent Guest and Member experience. An Assistant Chief Engineer will also be required to coordinate renovation projects and develop emergency programs. Specifically, you will be responsible for performing the following tasks to the highest standards:
 
 
 <ul>
 <li>
 Responsible for maintenance issues within the hotel
 </li>
 <li>
 Perform daily checks around the hotel
 </li>
 <li>
 Conduct lift emergency release procedures as required
 </li>
 <li>
 Diagnose, maintain, and repair mechanical equipment within the hotel
 </li>
 <li>
 Ensure good relationships are built with internal and external customers
 </li>
 <li>
 Maintenance of all hotel fixtures and fittings to ensure they are in safe condition and take action when any unsafe situations arise
 </li>
 <li>
 Develop, implement, and direct all emergency programs
 </li>
 <li>
 Develop, implement and manage energy conservation programs for the property to minimize expenses
 </li>
 <li>
 Coordinate renovation bidding, define the cost and scope of the project, and oversee the general contractor and subcontractors to ensure quality work is performed cost effectively
 </li>
 <li>
 Perform special projects and other responsibilities as assigned
 </li>
 <li>
 Responsible for the health and safety of the hotel
 </li>
 <li>
 Ensure monthly safety inspections take place and employees are trained accordingly
 
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 An Assistant Chief Engineer serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
 
 
 <ul>
 <li>
 Advanced knowledge of building management/engineering
 </li>
 <li>
 Positive attitude
 </li>
 <li>
 Good communication skills
 </li>
 <li>
 Committed to delivering a high level of customer service
 </li>
 <li>
 Excellent grooming standards
 </li>
 <li>
 Flexibility to respond to a range of different work situations
 </li>
 <li>
 Ability to work under pressure
 </li>
 <li>
 Ability to work on their own
 </li>
 <li>
 Previous experience in a management role
 
 
 
 </li>
 </ul>
 It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
 
 
 <ul>
 <li>
 First Aid
 </li>
 <li>
 Vocational training in engineering or similar field
 
 
 
 </li>
 </ul>
 
 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Hilton Pyramids Golf Resort
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Hilton Hotels &amp; Resorts
 
 
 
 Job
 
 
 
 Engineering, Maintenance and Facilities
</div>

Assistant Chief Engineer

Valleysoft | Center of Excellence

<div>
 Valleysoft | Center of Excellence is a regional IT services provider based in Egypt, serving clients globally since 2006. The company collaborates with global partners like Oracle to address diverse business and technical challenges, from enterprise application development to process management. Valleysoft's vendor-neutral and process-oriented approach, coupled with operational maturity, ensures high-quality and cost-effective services for clients.
 
 
 
 Job Purpose
 
 
 
 The Database Senior Engineer supports advanced database architecture development and optimization while mentoring junior team members. This role involves developing database schemas, optimizing queries, troubleshooting issues, and providing expert support to ensure efficient and reliable database operations.
 
 
 
 Job Description
 
 
 
 <ul>
 <li>
 Database Development: Develop and implement efficient database schemas and architectures to meet business and technical requirements
 </li>
 <li>
 Query Optimization &amp; Troubleshooting: Optimize queries for better performance and troubleshoot database issues to ensure smooth operations
 </li>
 <li>
 Advanced Support: Provide advanced database support to internal teams and handle complex database problems that arise
 </li>
 <li>
 Mentorship: Mentor and provide guidance to junior database engineers, helping them grow in their roles and adhering to best practices
 </li>
 <li>
 Collaboration: Work with cross-functional teams to ensure database solutions are integrated effectively into business applications
 
 
 </li>
 </ul>
 
 Policies, Processes &amp; Procedures
 
 
 
 <ul>
 <li>
 Follow and implement all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner
 
 
 </li>
 </ul>
 
 Day-to-day Operations
 
 
 
 <ul>
 <li>
 Follow the day-to-day operations related to own jobs in the department and preparing requested reports to ensure continuity of work. Ensure being innovative, initiative and recommend new approaches related to own jobs
 
 
 </li>
 </ul>
 
 Compliance
 
 
 
 <ul>
 <li>
 Comply with all relevant CBE regulations, banking laws, AML regulations and internal AAIB policies and code of conduct in order to maintain AAIB's sound legal position and mitigate any potential risks
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Education: Bachelor's degree in Computer Science or a related field
 </li>
 <li>
 Experience: For Senior Engineer 5 to 7 years of experience in database engineering with a focus on optimization, schema design, and troubleshooting
 </li>
 <li>
 Experience: For Engineer 3 to 5 years of experience in database engineering with a focus on optimization, schema design, and troubleshooting
 </li>
 <li>
 Certifications: (Relevant certifications in database technologies or management are a plus)
 </li>
 <li>
 Technical Skills: Expertise in database schema development, query optimization, and advanced troubleshooting techniques. Strong understanding of database performance tuning
 </li>
 <li>
 Soft Skills: Strong mentoring abilities, problem-solving skills, and the ability to collaborate effectively with internal teams
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 Private Health Insurance
 </li>
 <li>
 Training &amp; Development
 </li>
 </ul>
</div>

Database Senior Engineer

Explore 81+ Cisco engineer in Cairo Egypt this November. Find roles across top companies and apply now to boost your career.