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associate customer service specialist

client advisor

EgyProperty

<div>
 
 
 Company Description
 
 
 
 
 
 EGYPROPERTY is a trusted platform dedicated to providing a secure and seamless community for buying, selling, or renting properties. Known as a dependable choice in the real estate industry, EGYPROPERTY focuses on delivering unparalleled services to its clients. With a strong commitment to customer satisfaction, the company strives to make real-estate transactions straightforward and stress-free. EGYPROPERTY is committed to helping individuals and businesses achieve their property goals efficiently.
 
 
 
 
 
 
 Role Description
 
 
 
 
 
 This is a full-time, on-site role for a Client Advisor based in Cairo, Egypt. The Client Advisor will interact with clients to understand their property needs, provide personalized recommendations, and offer support throughout the buying, selling, or renting process. Responsibilities include maintaining strong client relationships, ensuring high levels of customer satisfaction, addressing inquiries, and offering expert insights into the real estate market. Additionally, the Client Advisor will assist clients in navigating property insurance where applicable.
 
 
 
 
 
 
 Qualifications
 
 
 
 
 <ul>
 <li>
 Strong Client Relations and Customer Satisfaction skills
 </li>
 <li>
 Proven expertise in Communication and Customer Service
 </li>
 <li>
 Knowledge in property-related Insurance processes
 </li>
 <li>
 Proficiency in managing client inquiries and delivering timely solutions
 </li>
 <li>
 Ability to work effectively in a collaborative, on-site environment
 </li>
 <li>
 Relevant experience in real estate or customer-centric industries is a plus
 </li>
 <li>
 Fluency in English and Arabic is highly desirable
 </li>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Real Estate, or a related field preferred
 </li>
 </ul>
 
 
 
 
 For more details : 01015018666
 
</div>

Client Advisor

The Address Investments

<div>
 
 
 About US
 
 
 
 The Address Investments is a leading real estate company in Egypt and the Middle East. Our team of experts and consultants aims to help clients find their dream homes by offering a variety of developments tailored to suit their budgets. With exclusive focus on properties in Egypt and the Middle East, we are dedicated to helping turn real estate dreams and investments into a rewarding reality. At The Address Investments, we prioritize teamwork and aim to provide a trustworthy brand that sets the standard high in the healthy developing real estate market.
 
 
 
 
 
 
 Role Description
 
 
 
 This is a full-time on-site role as a Real Estate Sales Advisor located in New Cairo. The Real Estate Sales Advisor will be responsible for handling clients&rsquo; requests and responding to inquiries. They will provide complete information about the projects chosen by the client to the Real Estate Manager in order to manage the whole process between the client and the development agency and keep the client updated on the latest developments.
 
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in any field.
 </li>
 <li>
 Fresh graduates are welcome to apply 0-2 years of experience in the real estate sector.
 </li>
 <li>
 Excellent communication skills.
 </li>
 <li>
 Ability to maintain a professional approach even in unexpected situations and maintain confidentiality.
 </li>
 <li>
 Ability to multitask with excellent time management skills.
 </li>
 <li>
 Ability to work in a team-oriented environment and willingness to learn new skills as needed.
 </li>
 <li>
 Very Good to Fluent English speakers
 </li>
 </ul>
 
 
</div>

Fresh Sales - Zero Experience

ICONIC Engineering Consultancy

<div>
 
 Company Description
 
 
 
 Founded in 2014, ICONIC Engineering Consultancy offers comprehensive architectural, interior design, and engineering services. We are dedicated to being our clients' technical advisor and success partner, delivering high-quality results in every project. Driven by innovation, we aim to transform spaces creatively, ensuring every corner is inspiring and functional. A professional technical and management team supports our ambitious design goals and project strategies.
 
 
 
 Role Description
 
 
 
 This is a full-time, on-site role based in Qesm El Maadi for a Junior Architect &amp; 3D Visualizer. The role involves assisting in the development of architectural designs, creating 3D visualizations, collaborating with the design and technical teams, and participating in the coordination and integration of architectural elements within projects. The candidate will contribute to both conceptual and technical aspects to deliver high-quality outcomes aligned with client requirements.
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Proficiency in Architectural Design and foundational knowledge in Architecture
 </li>
 <li>
 Understanding of Software Development and its application to design, including Integration for architectural workflows
 </li>
 <li>
 Familiarity with Project Management principles and working within cross-functional teams
 </li>
 <li>
 Proficiency in 3D visualization tools and software such as AutoCAD, SketchUp, or Revit
 </li>
 <li>
 Strong attention to detail and ability to meet deadlines under supervision
 </li>
 <li>
 Bachelor's degree in Architecture or a related field
 </li>
 <li>
 Experience with construction processes or related regulations is a plus
 </li>
 </ul>
</div>

junior Architect & 3D visualizer

GEP Worldwide

<div>
 <ul>
 <li>
 Identify and execute against strategic initiatives to build upon category advisor expertise
 </li>
 <li>
 Partner closely with key logistics stakeholder teams to understand critical business needs, trends and strategies
 </li>
 <li>
 Manage a team of junior sourcing professionals including category experts and analysts for the day-to-day coaching, training, and ongoing development
 </li>
 <li>
 Define and implement global sourcing and outsourcing strategies for Logistics and External Manufacturing that consolidate and optimize both the supplier base and services, while securing the lowest Total Cost of Ownership (TCO) and access to the highest levels of service and quality
 </li>
 <li>
 Leadership role in key procurement activities, including RFx development and execution, Statement of Work (SOW) and contract drafting, and pricing and contract negotiations (new client initiatives).
 </li>
 <li>
 Ensuring team is managing master data management to the required quality standards.
 </li>
 <li>
 If managing direct reports &ndash; ensure right resourcing and workload management along with mentorship and support. Greater participation/involvement in cross-functional visionary development and implementation.
 </li>
 <li>
 Greater responsibility of coaching leadership qualities into mentees and direct reports, building the future leaders of the organization.
 </li>
 <li>
 Participating in firm building activities, including recruitment, client visits and wider GEP Operations improvement activities
 </li>
 <li>
 Responsible for setting the strategy for Logistics portfolio in close alignment with Supply Chain teams and executing the strategy.
 </li>
 <li>
 You will be responsible for delivery of successful management of logistics and external manufacturing in Egypt and regional markets.
 </li>
 <li>
 Following procurement skills are added advantage:
 </li>
 <li>
 Experience in FMCG industry
 </li>
 <li>
 Logistics category strategy development
 </li>
 <li>
 Price forecasting process for Logistics category
 </li>
 </ul>
 
 
 
 
 
 Ideal Candidate Qualifications
 
 
 <ul>
 <li>
 Masters/ Bachelor&rsquo;s Degree with 6+ years in Procurement/Supply Chain management
 </li>
 <li>
 Experience in managing/sourcing Logistics (Transportation, Warehouse Services) and/or External Manufacturing partners
 </li>
 <li>
 Strong inter-personal skills to excel in a culturally diverse environment and manage global internal stakeholders
 </li>
 <li>
 Strong analytical skills and proficiency in Excel, MS Power Point and Power BI (Desirable)
 </li>
 <li>
 Fluent in Arabic and English
 </li>
 </ul>
 
 
 
 
 Region: Egypt &amp; Regional markets
 
</div>

Strategic Sourcing Lead - Logistics

Concentrix

<div>
 Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's products or services.
 
 
 
 In This Role, You'll Be:
 
 
 
 <ul>
 <li>
 The digital lifeline for our clients, providing exceptional service via chat and email. Answer questions, troubleshoot issues, and offer support with a friendly and efficient touch.
 </li>
 <li>
 A master communicator, crafting clear and concise messages that build rapport and resolve concerns.
 </li>
 <li>
 A detective of the digital world, unearthing the root of customer issues and finding creative solutions. Think outside the box and make every interaction a positive experience.
 </li>
 <li>
 A multi-tasking marvel, juggling multiple chats and emails with grace and efficiency.
 </li>
 <li>
 A brand ambassador, building lasting relationships with customers and turning them into loyal fans. Every interaction is an opportunity to shine!
 
 
 </li>
 </ul>
 
 Essential Functions/Core Responsibilities
 
 
 
 <ul>
 <li>
 Ensure service delivered to our customers meets contractual Key Performance Indicators (&lsquo;KPIs&rsquo;)
 </li>
 <li>
 Clarify customer requirements; probe for understanding and use decision-support tools and resources to appropriately provide resolution to the customer.
 </li>
 <li>
 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing the opportunity to build rapport with the customer.
 </li>
 <li>
 Greet customers in a courteous, friendly, and professional manner using agreed-upon procedures.
 </li>
 <li>
 Maintain basic knowledge of client products and/or services.
 </li>
 <li>
 Prepare complete and accurate work including appropriately notating accounts as required.
 </li>
 <li>
 Participate in activities designed to improve customer satisfaction and business performance.
 </li>
 <li>
 Offer additional products and/or services.
 
 
 </li>
 </ul>
 Candidate Profile
 
 
 <ul>
 <li>
 A minimum high school diploma with 3 to 6 months of relevant experience is preferred.
 </li>
 <li>
 Excellent communication, interpersonal, and negotiation skills. Thrive in a fast-paced environment and build rapport with diverse audiences.
 </li>
 <li>
 Ability to fluently communicate in the required language of support, both written and verbally.
 </li>
 <li>
 Ability to multi-task, prioritize effectively, be flexible and adaptable to changes, and meet deadlines consistently.
 </li>
 <li>
 Tech-savvy individual comfortable navigating chat platforms, email systems, and customer relationship management (CRM) tools.
 </li>
 <li>
 Dependable with proficient attention to detail.
 </li>
 <li>
 Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner.
 </li>
 <li>
 Able to rotate shifts, as needed.
 </li>
 <li>
 Strong problem-solving and analytical abilities. Can quickly assess situations, identify root causes, and develop effective solutions.
 </li>
 <li>
 Courteous with a customer-centric mindset. Passionate about exceeding expectations and delivering exceptional service.
 
 
 </li>
 </ul>
 
 Based on location and/or program, additional experience/skills may be required
 
 
 
 <ul>
 <li>
 Job requirements may vary by country and will not contravene any local laws
 
 
 </li>
 </ul>
 Career Framework Role
 
 
 Each program requires a basic skill set and product-specific knowledge to perform routine tasks within simple processes. You will work with close supervision and clearly defined procedures. You are starting to demonstrate familiarity with client terminology, operating standards, and procedures. Starter without sustained metric performance levels.
 
 
 We offer a competitive compensation and benefits package, along with a vibrant and supportive work environment. Join us and be a part of a team that is passionate about making a difference in the lives of our customers and our community!
 
 
 Disclaimer
 
 
 The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
 
 
 Concentrix is an equal-opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status, or any other legally protected characteristic.
 
 
 Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's products or services.
 
 
 
 Essential Functions/Core Responsibilities
 
 
 
 <ul>
 <li>
 Ensure service delivered to our customers meets contractual Key Performance Indicators (&lsquo;KPIs&rsquo;)
 </li>
 <li>
 Clarify customer requirements; probe for understanding and use decision-support tools and resources to appropriately provide resolution to the customer.
 </li>
 <li>
 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing the opportunity to build rapport with the customer.
 </li>
 <li>
 Greet customers in a courteous, friendly, and professional manner using agreed-upon procedures.
 </li>
 <li>
 Maintain basic knowledge of client products and/or services.
 </li>
 <li>
 Prepare complete and accurate work including appropriately notating accounts as required.
 </li>
 <li>
 Participate in activities designed to improve customer satisfaction and business performance.
 </li>
 <li>
 Offer additional products and/or services.
 
 
 </li>
 </ul>
 Candidate Profile
 
 
 <ul>
 <li>
 A minimum high school diploma with 3 to 6 months of relevant experience is preferred.
 </li>
 <li>
 Excellent communication, interpersonal, and negotiation skills. Thrive in a fast-paced environment and build rapport with diverse audiences.
 </li>
 <li>
 Ability to fluently communicate in the required language of support, both written and verbally.
 </li>
 <li>
 Ability to multi-task, prioritize effectively, be flexible and adaptable to changes, and meet deadlines consistently.
 </li>
 <li>
 Tech-savvy individual comfortable navigating chat platforms, email systems, and customer relationship management (CRM) tools.
 </li>
 <li>
 Dependable with proficient attention to detail.
 </li>
 <li>
 Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner.
 </li>
 <li>
 Able to rotate shifts, as needed.
 </li>
 <li>
 Strong problem-solving and analytical abilities. Can quickly assess situations, identify root causes, and develop effective solutions.
 </li>
 <li>
 Courteous with a customer-centric mindset. Passionate about exceeding expectations and delivering exceptional service.
 
 
 </li>
 </ul>
 
 Based on location and/or program, additional experience/skills may be required
 
 
 
 <ul>
 <li>
 Job requirements may vary by country and will not contravene any local laws
 
 
 </li>
 </ul>
 Career Framework Role
 
 
 Each program requires a basic skill set and product-specific knowledge to perform routine tasks within simple processes. You will work with close supervision and clearly defined procedures. You are starting to demonstrate familiarity with client terminology, operating standards, and procedures. Starter without sustained metric performance levels.
 
 
 We offer a competitive compensation and benefits package, along with a vibrant and supportive work environment. Join us and be a part of a team that is passionate about making a difference in the lives of our customers and our community!
 
 
 Disclaimer
 
 
 The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
 
 
 Concentrix is an equal-opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status, or any other legally protected characteristic.
</div>

Customer Service - Chat and Email Vacancies - English

<div>
 At EY, we&rsquo;re all in to shape your future with confidence.
 
 
 We&rsquo;ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.
 
 
 Join EY and help to build a better working world.
 
 
 
 The opportunity
 
 
 
 As a people and organizational change advisor, you will work with clients in delivering their HR and workforce transformation and organisational agendas and providing change management support with large scale business transformation. We require people who can build our service offerings, understand client needs, grow our internal capability and connect effectively across our global PAS and wider EY service lines to maximize our global knowledge and experience in supporting our client&rsquo;s people-related business challenges.
 
 
 
 Your Key Responsibilities
 
 
 
 You will be responsible for directing, designing and implementing major change and people transformation programs across MENA related to large-scale business / HR transformations. You will also develop people and change management strategies and business cases with measurable objectives.
 
 
 In this role, you will work in diverse project teams, together with colleagues from different service lines to address client&rsquo;s most complex issues and deliver full cycle large business transformation projects.
 
 
 In addition to the above, you are going to proactively manage senior client stakeholders, including delivering difficult messages and managing performance issues, up to Senior Management &amp; create value for the client by demonstrating thought leadership, bringing new insights and delivering service excellence. You will also manage and develop teams of consultants to deliver projects and pursuits in line with project plans and budgets.
 
 
 
 Skills And Attributes For Success
 
 
 
 You can succeed in this role if you are professional, quickly establishing personal credibility and demonstrating expertise as well as having a strong personal impact and resilience &amp; the ability to influence and persuade clients and stakeholders to gain support for major changes and key decisions.
 
 
 Taking a practical approach to solving issues and gaining client agreement as well as being able to analyse complex problems and deliver insightful, practical and sustainable solutions is a skill you are expected to have for this role.
 
 
 Furthermore, being skilled in facilitating and encouraging collaboration amongst team members, motivating teams to maximise performance while demonstrating confidence and effectiveness in recognising and managing potential issues during client assignments will contribute to your success for this opportunity.
 
 
 
 Qualifications &amp; Experience
 
 
 
 <ul>
 <li>
 A bachelor&rsquo;s degree in a relevant field (business, psychology, or organizational development); Masters preferred.
 </li>
 <li>
 2 to 4 years of work experience with a proven track record of delivering any of the following: HR projects, large complex business transformation, HR value chain projects or change management and culture change projects.
 </li>
 <li>
 Be a subject matter expert in one or more of the following: HR transformation, organization design, talent management, performance management, rewards, people aspects of change management whether operational transformation, cultural change or technology driven change.
 </li>
 <li>
 Strong interpersonal and communication skills (both Arabic and English written and verbal.
 
 
 </li>
 </ul>
 
 Ideally, you&rsquo;ll also have
 
 
 
 <ul>
 <li>
 Experience working in large private and/or public sector organisations human resources functions.
 </li>
 <li>
 Strong insight into a particular sector such as the government and public sector, energy or financial services is desirable.
 </li>
 <li>
 Prior work experience within a professional services or global consultancy firm.
 
 
 </li>
 </ul>
 
 What We Look For
 
 
 
 We are interested in aspiring legal professionals with an enthusiastic, flexible, and positive approach to work and challenges who are interested in building their career within a rapidly developing, fast-paced environment.
 
 
 
 What We Offer You
 
 
 
 At EY, we&rsquo;ll develop you with future-focused skills and equip you with world-class experiences. We&rsquo;ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.
 
 
 Are you ready to shape your future with confidence? Apply today.
 
 
 To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.
 
 
 
 EY
 
 | Building a better working world
 
 
 EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
 
 
 Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
 
 
 EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
</div>

People Consulting - Consultant / Senior Consultant - Egypt

<div>
 At JTI we celebrate differences, and everyone truly belongs.
 
 46,000 people from all over the world
 
 are continuously building their unique success story with us.
 
 83% of employees feel happy
 
 working at JTI.
 
 
 To make a difference with us, all you need to do is bring your
 
 human best.
 
 
 
 What will your story be? Apply now!
 
 
 
 Learn more jti.com
 
 
 
 
 Electronic Specialist
 
 
 
 
 About The Position
 
 
 
 Electrical Specialist maintains, monitors and enhance Machine performance, ensures compliance with company and safety policies and procedures. She/he is responsible for maintaining high performance, ensuring production targets and KPIs are meet with the highest quality and adhering safety standards.
 
 
 
 Main areas of responsibility
 
 
 
 <ul>
 <li>
 Design maintenance strategies, procedures and methods according to LCO standards. Plan and undertake scheduled maintenance activities in the Factor
 </li>
 <li>
 Carry out routine inspections and TBM activities on machines to avoid mulfunction and other problems with equipments. This might include replacing parts and checking &amp; inspection of production lines part
 </li>
 <li>
 Manage stocks of supplies and equipment. Ordering and installing replacement parts. Control maintenance tools, stores and equipment. Monitor and control maintenance costs by maintain statistical and financial records
 </li>
 <li>
 Maintaining and enhancing 5S3R activities across factory premises in addition to taking an active role in ensuring continuous improvement initiatives and projects
 </li>
 <li>
 Respond to breakdowns and repair the equipment. Diagnose faults and breakdown problems. Fit new parts and make sure equipment is working correctly. Deal with emergencies, unplanned problems and repair
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Electrical / Electronic Degree or Vocational Training
 </li>
 <li>
 2-3 years of experience in manufacturing environment
 </li>
 <li>
 Fluenecy in Arabic and English
 </li>
 <li>
 Strong technical knowledge in machine maintenance and production processes,
 </li>
 <li>
 Adequate tobacco industry knowledge is a plus
 </li>
 <li>
 Good knowledge in MS Office applications (Excel, Word &amp; PowerPoint)
 </li>
 <li>
 Excellent communication and interpersonal skills
 </li>
 <li>
 Leadership skills (decision-making, motivation and goal-setting)
 </li>
 <li>
 Strong problem-solving skills.
 
 
 </li>
 </ul>
 
 What To Expect
 
 
 
 Expect wellbeing initiatives, flexible work arrangements, growth opportunities, and excellent benefits, including a unique family leave policy. For more details on local policies, speak with the Talent Advisor.
 
 
 Are you ready to join us? Build your success story at JTI. Apply now!
 
 
 Next Steps
 
 
 After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure Phone screening with Talent Advisor &gt; Assessment tests &gt; Interviews &gt; Offer. Each step is eliminatory and may vary by role type.
 
 
 At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. If you need any specific support, alternative formats, or have other access requirements, please let us know.
</div>

Electronic Specialist

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