customer service representative Jobs in Lahore

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business development specialist

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client experience specialist

Mindbridge

<div>
 
 
 Who We Are
 
 
 
 We are Pakistan's largest English language-based outsourcing company and specialize in managing customer care services and back-office processes for global leaders in technical support, banking, telecom, transportation, and retail. Through world-class human resources, a strong management focus, dedicated business units, and a comprehensive financial platform, we ensure client satisfaction and continue solidifying ourselves as our country's industry leader. At Mind Bridge, we continue to pride ourselves on our process efficiencies and quality-conscious philosophy. which have led to a continuous and growing engagement with industry-leading enterprises across the globe.
 
 
 
 
 
 
 The Job
 
 
 
 As Customer Experience Specialist you will act as a liaison, provide product/services information, answer questions on chat or email, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
 
 
 
 
 
 
 Get Hired Faster &ndash; Walk-In Interviews Open Now!
 
 
 
 Looking to kickstart your career without the wait? We&rsquo;ve got you covered!
 
 
 For the
 
 quickest response
 
 and a
 
 fast-track hiring process
 
 , visit our office for
 
 walk-in interviews
 
 . Just bring your:
 
 <ul>
 <li>
 
 Original CNIC
 
 </li>
 <li>
 
 Updated CV
 
 </li>
 </ul>
 
 ⏰
 
 When:
 
 Monday to Saturday, 11:00 AM - 6:00 PM
 
 
 📍
 
 Where:
 
 Mindbridge Center, 7 Kashmir Road, Opposite LDA Plaza, Lahore.
 
 
 Don&rsquo;t miss this chance to secure your dream job quickly! Walk in and walk out with an offer!
 
 
 
 
 
 
 What we offer:
 
 
 <ul>
 <li>
 Highest salary package for Non-Voice Customer Support: up to
 
 PKR 150,000
 
 </li>
 <li>
 No sales or monthly targets
 </li>
 <li>
 Medical Insurance
 </li>
 <li>
 Leave Encashment
 </li>
 <li>
 On job training
 </li>
 <li>
 State-of-the-art infrastructure
 </li>
 <li>
 Annual Increment
 </li>
 <li>
 Employee engagement &amp; appreciation programs
 </li>
 </ul>
 
 
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Manage incoming chats/emails
 </li>
 <li>
 Identify and assess customers&rsquo; needs to achieve satisfaction
 </li>
 <li>
 Build sustainable relationships and trust with customer accounts through open and interactive communication
 </li>
 <li>
 Provide accurate, valid and complete information by using the right methods/tools
 </li>
 <li>
 Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
 </li>
 <li>
 Follow communication procedures, guidelines and policies
 </li>
 <li>
 Take the extra mile to engage customers
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 A-Levels/Intermediate
 </li>
 <li>
 Natural instinct to empathize with users
 </li>
 <li>
 Excellent verbal and written communication skills
 </li>
 <li>
 Native or bilingual spoken and written English skills
 </li>
 <li>
 Detail-oriented
 </li>
 </ul>
 
 
 
 
 
 We pride ourselves on being an equal opportunity employer, dedicated to fostering diversity and inclusion.
 
 
 
 
</div>

Customer Experience Specialist (Non Voice)

TCP Software

<div>
 
 About TCP (TimeClock Plus):
 
 
 
 For more than 30 years, TCP has helped organizations engage their people by providing flexible, mobile timekeeping and workforce management solutions. Trusted by tens of thousands of customers and millions of users, TCP delivers best-in-class technology and personalized support to organizations of all sizes in the public and private sector to meet their complex timekeeping, employee scheduling, leave management and other workforce needs. We recently embraced our new, refreshed brand which we feel fully embodies our commitment to innovation while also completing our first acquisition of Humanity, an industry-leading cloud-based scheduling platform. Growth is happening and our vision for a successful future is clear - We'd love for you to join us on this journey! For more information on TCP, visit www.tcpsoftware.com or follow us on LinkedIn or Facebook.
 
 
 
 As an Onboarding Specialist you will:
 
 
 
 <ul>
 <li>
 Execute implementation project plans, at the direction of a Project Manager, based on customer needs, resources, and timelines as part of a project team
 </li>
 <li>
 Perform remote install, configuration, and customer training
 </li>
 <li>
 Manage time and resources to facilitate multiple implementation projects simultaneously
 </li>
 <li>
 Ensures customer success and satisfaction in a friendly and courteous manner
 </li>
 <li>
 Maintains customer records by updating account information and task status using project management tools and methodologies
 </li>
 <li>
 Continually investigates product and gains industry knowledge to improve performance and skill set
 </li>
 <li>
 Work independently to accomplish tasks to meet performance requirements
 </li>
 <li>
 Contributes to team effort by ensuring the highest possible level of customer happiness by understanding the needs of the customer with intuitive or directive conversation and questioning techniques
 </li>
 <li>
 Assists the project team in predicting project risks and assists in Root Cause Analysis when unforeseen issues/risks threaten the success of the project
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Exceptional communication and customer service skills
 </li>
 <li>
 Proven experience working as an Implementation Specialist
 </li>
 <li>
 Sound technical knowledge
 </li>
 <li>
 Strong analytical and problem-solving skills
 </li>
 <li>
 Bachelor's degree in Computer Science, Engineering, Computer Information Science, Information Technology, or a related field is a plus
 </li>
 <li>
 Proficiency in all Microsoft Office applications and SQL database management systems is a plus
 </li>
 <li>
 The ability to work independently and as part of a team
 </li>
 <li>
 Excellent organizational and time management skills
 </li>
 <li>
 Detail-oriented
 
 
 </li>
 </ul>
 
 Physical Requirements:
 
 
 
 <ul>
 <li>
 Prolonged periods sitting at a desk and working on a computer
 </li>
 <li>
 Must be able to lift up to 15 pounds at times
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 Competitive salary based on experience
 </li>
 <li>
 PTO and Sick leaves
 </li>
 <li>
 In-Patient Health insurance
 </li>
 <li>
 Provident fund and EOBI
 </li>
 <li>
 The work/life setup you need to be successful
 </li>
 <li>
 A creative, collaborative, supportive environment that gives you the autonomy to explore new ideas, grow your skillset, and create outstanding results
 </li>
 <li>
 The opportunity to work with amazing talent in a fast-growing company that really values its team
 </li>
 <li>
 Company sponsored training, workshops, education, and team building
 </li>
 <li>
 The chance to make a genuine impact on the company's growth
 </li>
 <li>
 Plenty of challenging work and the opportunity to stretch yourself
 </li>
 <li>
 Every day you'll get to work with amazing talent in a fast-growing company that really values their people
 
 
 </li>
 </ul>
 
 TCP is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
 
</div>

Onboarding Implementation Specialist

<div>About TCP (TimeClock Plus):
For more than 30 years, TCP has helped organizations engage their people by providing flexible, mobile timekeeping and workforce management solutions. Trusted by tens of thousands of customers and millions of users, TCP delivers best-in-class technology and personalized support to organizations of all sizes in the public and private sector to meet their complex timekeeping, employee scheduling, leave management and other workforce needs. We recently embraced our new, refreshed brand which we feel fully embodies our commitment to innovation while also completing our first acquisition of Humanity, an industry-leading cloud-based scheduling platform. Growth is happening and our vision for a successful future is clear - We'd love for you to join us on this journey! For more information on TCP, visit www.tcpsoftware.com or follow us on LinkedIn or Facebook.
As an Onboarding Specialist you will:<ul>
<li>Execute implementation project plans, at the direction of a Project Manager, based on customer needs, resources, and timelines as part of a project team.</li>
<li>Perform remote install, configuration, and customer training.</li>
<li>Manage time and resources to facilitate multiple implementation projects simultaneously.</li>
<li>Ensures customer success and satisfaction in a friendly and courteous manner.</li>
<li>Maintains customer records by updating account information and task status using project management tools and methodologies.</li>
<li>Continually investigates product and gains industry knowledge to improve performance and skill set.</li>
<li>Work independently to accomplish tasks to meet performance requirements.</li>
<li>Contributes to team effort by ensuring the highest possible level of customer happiness by understanding the needs of the customer with intuitive or directive conversation and questioning techniques.</li>
<li>Assists the project team in predicting project risks and assists in Root Cause Analysis when unforeseen issues/risks threaten the success of the project.</li>
</ul>Requirements<ul>
<li>Exceptional communication and customer service skills.</li>
<li>Proven experience working as an Implementation Specialist.</li>
<li>Sound technical knowledge.</li>
<li>Strong analytical and problem-solving skills.</li>
<li>Bachelor's degree in Computer Science, Engineering, Computer Information Science, Information Technology, or a related field is a plus.</li>
<li>Proficiency in all Microsoft Office applications and SQL database management systems is a plus.</li>
<li>The ability to work independently and as part of a team.</li>
<li>Excellent organizational and time management skills.</li>
<li>Detail-oriented.</li>
</ul>Physical Requirements:<ul>
<li>Prolonged periods sitting at a desk and working on a computer.</li>
<li>Must be able to lift up to 15 pounds at times.</li>
</ul>Benefits<ul>
<li>Competitive salary based on experience</li>
<li>PTO and Sick leaves</li>
<li>In-Patient Health insurance</li>
<li>Provident fund and EOBI</li>
<li>The work/life setup you need to be successful</li>
<li>A creative, collaborative, supportive environment that gives you the autonomy to explore new ideas, grow your skillset, and create outstanding results</li>
<li>The opportunity to work with amazing talent in a fast-growing company that really values its team</li>
<li>Company sponsored training, workshops, education, and team building.</li>
<li>The chance to make a genuine impact on the company&rsquo;s growth.</li>
<li>Plenty of challenging work and the opportunity to stretch yourself.</li>
<li>Every day you&rsquo;ll get to work with amazing talent in a fast-growing company that really values their people</li>
</ul>TCP is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</div>

AL GHANI Medical

Office Location: Lahore DHA Phase 8Timing: 9:00 am to 5:00 pmNote: Apply only if you have specific mention requirment experienceJob Description Responsibilities<ul><li>Build and optimize funnels, forms, and landing pages in GoHighLevel</li><li>Create and manage workflows, triggers, and email/SMS automations</li><li>Integrate GHL with third-party tools (Calendly, Stripe, Leadconnector, Twilio, Wati, Google Sheets, etc.) using Make.com or Zapier</li><li>Set up and maintain CRM pipelines, custom fields, and contact tagging</li><li>Collaborate with marketing and design teams to launch automated campaigns</li><li>Troubleshoot issues in real-time and ensure seamless automation performance</li><li>Monitor campaign metrics, deliverability, and make optimization suggestions</li></ul>Required Skills<ul><li>Proven experience with GoHighLevel (2+ years preferred)</li><li>Hands-on with Make.com, Zapier, or n8n</li><li>Understanding of lead generation funnels, email marketing, and campaign flows</li><li>Strong logic-building and problem-solving skills</li><li>Ability to work with webhooks, APIs, and basic HTML/CSS</li><li>Familiarity with Google Analytics, Facebook Pixel, or UTM tracking</li><li>Excellent communication and documentation skills</li></ul>Bonus Points For<ul><li>Experience with WhatsApp API (WATI, Twilio, Dialog 360 or ClickSend)</li><li>Familiarity with cold email tools like Smartlead or Instantly</li><li>Knowledge of automation best practices for service businesses</li><li>Previous experience working with marketing agencies or US-based clients</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs120,000.00 per monthWork Location: In person

GoHighLevel (GHL) Expert CRM and Automation Specialist

Motive

<div>
 
 Who We Are
 
 
 
 Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.
 
 
 Motive serves more than 100,000 customers &ndash; from Fortune 500 enterprises to small businesses &ndash; across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.
 
 
 Visit gomotive.com to learn more.
 
 
 
 Who We Are
 
 
 
 Motive builds technology to improve the safety, productivity, and profitability of businesses that power the physical economy. The Motive Automated Operations Platform combines IoT hardware with AI-powered applications to automate vehicle and equipment tracking, driver safety, compliance, maintenance, spend management, and more. Motive serves more than 120,000 businesses across a wide range of industries, including trucking and logistics, construction, oil and gas, food and beverage, field service, agriculture, passenger transit, and delivery.
 
 
 Motive is proud to be a Forbes Cloud 100 company and a 2020 Career-Launching Company by Wealthfront.
 
 
 
 About The Role
 
 
 
 <ul>
 <li>
 Addressing inquiries and complaints effectively by email, Slack, and in person
 </li>
 <li>
 Assist in developing a professional and tranquil work atmosphere for all employees
 </li>
 <li>
 Must be able to think on their feet quickly and respond to last-minute requests
 </li>
 <li>
 Innovative techniques to improve the employee experience while cutting costs.
 </li>
 <li>
 Excellent presentation and communication skills
 </li>
 <li>
 Deep understanding of procurement and inventory management
 </li>
 <li>
 Building relationships with other departments and internal stakeholders
 </li>
 <li>
 Encourages inclusive workplace culture
 </li>
 <li>
 Female candidates are highly encouraged to apply for this position
 
 
 </li>
 </ul>
 
 What We&rsquo;re Looking For
 
 
 
 <ul>
 <li>
 Three years of experience in workplace and facilities management with a reputed organization
 </li>
 <li>
 Full-time onsite position from 6PM to 3AM five days a week. This position is not remote or hybrid
 </li>
 <li>
 Hands-on experience on Microsoft Excel, Google slides, Google Sheets, PowerPoint and other applications
 </li>
 <li>
 Prior experience working with third-party providers
 </li>
 <li>
 Expertise in data configuration and record keeping
 
 
 </li>
 </ul>
 
 Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.
 
 
 
 
 Please review our Candidate Privacy Notice here .
 
 
 
 
 UK Candidate Privacy Notice here.
 
 
 
 
 The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.
 
</div>

Workplace Experience Specialist

Blackstone Global Resource ltd

Position: Global Recruitment Specialist Location: DHA Phase 4, Lahore Salary: upto &quot;75,000 PKR&quot; Plus Commission Shift timing: 1pm-10pm (Mon-Fri)Company Description: Blackstone Global Resource is a one-stop solution provider for a wide range of business services. With extensive expertise and a client-centric approach, the company provides services across various domains, including recruitment, financial consulting and start-up support.Role Description: This is a full-time on-site role for a Recruitment Specialist specialised in Care Home industry in the UK. The Recruitment Specialist will be responsible for day-to-day tasks such as shortlist and screen resumes, cold calling candidates, conducting phone interviews, client communication and training new hires.Qualifications: Hiring, Interviewing, and Recruiting skills Communication skills Training skills 1 - 2 years experience in the Care Home industry Bachelor's degree in Human Resources, Business Administration, or a related field Experience in recruitment or a related field is preferredJob Type: Full-timePay: Rs45,000.00 - Rs75,000.00 per monthWork Location: In person

UK HCA and Nurse Recruiter

HR Ways

About the job Upwork SpecialistJob Title : Upwork Specialist Business DevelopmentAbout ClientOur client is a creative technology studio that blends AI innovation with design to deliver smarter, faster, and more impactful digital experiences.Role OverviewWe are looking for an energetic Upwork Specialist with a minimum of one year of experience in managing Upwork-based client acquisition and operations. As part of our Business Development (BD) team, you will drive growth by optimizing our presence on Upwork, cultivating high-value client relationships, and helping shape our global footprint through freelance platforms.Key Responsibilities<ul><li>Maintain and optimize the Upwork profile, ensuring a compelling showcase of our AI, design, and development services.</li><li>Research and identify suitable projects; craft and submit compelling proposals aligned with our&#65279;&#65279;&#65279;&#65279; strategic offerings.</li><li>Collaborate closely with the BD team to develop tailored pitches and persuasive messaging.</li><li>Serve as the primary communicator for prospective clientshandling inquiries, managing follow-ups, and progressing leads.</li><li>Monitor proposal performance, document metrics, and share weekly insights with the BD Manager.</li><li>Stay attuned to relevant industry trends, competitors, and platform dynamics to refine approaches on Upwork.</li></ul>Qualifications<ul><li>Minimum 1 year of hands-on experience working on Upwork, including profile management, bid strategy, proposal development, and client interaction.</li><li>Bachelors degree in Business, Marketing, IT, Design, or a related field is preferred.</li><li>Excellent written communication and relationship-building abilities.</li><li>Basic understanding of AI services, web/app development, or digital marketinga plus.</li><li>Strong organizational skills with the capacity for independent work and seamless collaboration under the BD umbrella.</li></ul>What We Offer<ul><li>Exposure to a worldwide client base and cutting-edge AI-driven projects.</li><li>Mentorship and strategic support from the Business Development team.</li><li>Clear career progression into senior BD, client success, or related roles.</li><li>Competitive compensation paired with performance-based incentives.</li></ul>About HR Ways:&quot;HR Ways is an Award winning Technical Recruitment Firm helping software houses and IT Product companies internationally and locally to find IT Talent. HR Ways is engaged by 300+ Employers worldwide ranging from worlds biggest SaaS Companies to most competitive Startups. We have entities in Dubai, Canada, US, UK, Pakistan, India, Saudi Arabia, Portugal, Brazil and other parts of the worldJob Type: Full-timePay: Rs90,000.00 per monthWork Location: In person

Upwork Specialist

Explore 3291+ Client experience specialist in Lahore this September. Find roles across top companies and apply now to boost your career.

3291 client experience specialist jobs IN Lahore

Customer Experience Specialist (Non Voice)

Onboarding Implementation Specialist

Onboarding Implementation Specialist

GoHighLevel (GHL) Expert CRM and Automation Specialist

Workplace Experience Specialist

UK HCA and Nurse Recruiter

Upwork Specialist