customer sales representative Jobs in Lahore

customer sales representative

customer service representative Jobs in Lahore

customer service representative

customer support representative Jobs in Lahore

customer support representative

call center agents

call center representative Jobs in Lahore

call center representative

customer support

Potato Logics

Job Title: Customer Support RepresentativeJob Summary: Seeking a friendly and efficient Customer Support Representative to assist customers via phone, email, and chat. Responsibilities include resolving inquiries, troubleshooting issues, and ensuring customer satisfaction.Responsibilities:<ul><li>Respond to customer inquiries promptly and courteously</li><li>Provide accurate information and assistance</li><li>Handle complaints professionally and escalate as needed</li><li>Document interactions and maintain records</li><li>Stay updated on product features and policies</li></ul>Qualifications:<ul><li>Previous customer service experience preferred</li><li>Strong communication and problem-solving skills</li><li>Familiarity with CRM systems</li><li>Empathetic and customer-focused attitude</li></ul>Join our team and help us provide exceptional service to our customers. Submit your resume today.Location: Johar town, LahoreSalary package: Market competitiveEmail: hratpotato@gmail.comMale &amp; female both can apply Job Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

Customer Support

Epicsoft Technologies

We&rsquo;re looking for a Customer Support Executive to join our growing team in Lahore Cantt. If you have strong communication skills and enjoy helping people, this is the perfect opportunity for you!Key ResponsibilitiesHandle customer inquiries via phone, chat, or emailProvide timely and accurate information to customersMaintain a positive, empathetic, and professional attitudeRecord and update customer interactions efficientlyRequirementsExcellent communication skills in EnglishAbility to work full-time (Monday&ndash;Saturday, 7:00 PM &ndash; 3:00 AM)Previous experience in customer support is a plus, but not requiredWhat We OfferFriendly and supportive work environmentOpportunity for career growthCompetitive salary packageJob Type: Full-timePay: Rs40,000.00 - Rs80,000.00 per monthWork Location: In person

Customer Support Executive

Geekinn Private Limited

What you will do: &middot; Manage and respond to Jira tickets promptly, ensuring all client inquiries and issues are addressed efficiently.&middot; Handle task responses with accuracy and attention to detail, meeting client requirements and deadlines.&middot; Provide real-time assistance to clients through WhatsApp groups, offering guidance, troubleshooting, and support.&middot; Answer incoming client calls, effectively addressing queries, troubleshooting issues, and providing solutions.&middot; Make outgoing calls for follow-ups, updates, and resolution of outstanding client issues or tasks.&middot; Participate in client meetings to discuss project progress, address concerns, and gather feedback.&middot; Respond to client emails, offering timely and professional support and information.Collaborate with the implementation team to ensure a smooth transition from implementation to support, understanding client-specific setups and requirements.What we are looking for: * Bachelor&rsquo;s in Business Administration, Networking, or related field (preferred) * 1 &ndash; 3 years of experience of customer support (BPO preferred) * Strong communication and organizational skills * Good time management and attention to detail * Familiarity with Jira or similar tools (plus) * Patient, empathetic, and client-focused attitudeRegular Working Hours: Monday to Friday (09:30 AM &ndash; 06:30 PM) (Alternative Saturday) (Rotational shift: 01:00 PM -10:00 PM as per requirement)Apply via email: careers@resourceinn.com &mdash; mention subject line &ldquo;Customer Support executive&rdquo;Job Type: Full-timePay: Rs50,000.00 - Rs100,000.00 per monthWork Location: In person

HR Ways

Hiring a Customer Support Specialist - ﻿Lahore (Onsite)About the Company:An innovatice and dynamic Game Development , outsourcing and consulting company having vast ﻿experience ﻿&amp; success in building Dedicated Development Teams of different sizes for international customers.Role Overview:We're looking for a Customer Support Specialist with an authentic American accent and a passion for delivering a high-touch client experience. You'll be the first point of contact for Efani customers &mdash; answering calls, handling chats, resolving issues, and ensuring every client interaction reflects our reputation for reliability and security.This is a non-sales role, focused on support, troubleshooting, and client satisfactionKey Responsibilities<ul><li>Answer inbound calls, chats, and emails from Efani customers promptly and professionally.</li><li>Assist clients with SIM activations, plan questions, billing inquiries, and troubleshooting.</li><li>Maintain a calm, polite, and confident tone &mdash; always representing Efani's premium image.</li><li>Accurately record customer interactions and resolutions in the CRM/support system.</li><li>Escalate complex or technical issues to internal specialists when needed.</li><li>Collaborate with the operations and engineering teams to improve customer experience.</li><li>Follow scripts and SOPs, but also apply judgment to deliver empathetic, human support.</li></ul>Ideal Background<ul><li>2&ndash;5 years in customer support or client success (telecom, fintech, or SaaS preferred).</li><li>Fluent English with a clear, neutral, or American accent &mdash; tested during interview.</li><li>Confident on the phone and able to de-escalate challenging situations.</li><li>Comfortable using CRM or ticketing tools (HubSpot, Zendesk, Intercom, or similar).</li><li>Excellent written communication for chat and email support.</li><li>Stable internet, quiet workspace, and professional audio setup for call handling.</li></ul>KPIs / Success Metrics<ul><li>Average response &amp; resolution time</li><li>Customer satisfaction (CSAT) or NPS score</li><li>Call quality and professionalism ratings</li></ul>Adherence to support scripts and SOPsWhat we offer<ul><li>Tax free Salary</li><li>Flexible working hours</li></ul>﻿﻿﻿Other Details:﻿Experience: 2 to 5 years Location: Phase 8, Lahore Wordking days &amp; timings: Monday to Friday (12 pm to 8 pm)Job Type: Full-timeWork Location: In person

Customer Support Specialist

ThingTrax

<div>Thingtrax is building an Agentic Manufacturing Operations platform to transform how factories operate. By deploying AI-powered agents, including advanced computer vision systems, directly on production lines, we help manufacturing operations observe, reason, and act in real time. Our mission focuses on collaborating closely with manufacturers, particularly in the food and beverage sectors, to enhance efficiency, reduce waste, and enable a shift from manual processes to autonomous, optimized operations.
Duties and Responsibilities:
1. Customer Interaction:<ul><li>
Provide quick and effective solutions to technical inquiries from customers through all communication channels (email, phone, chat, and ticketing system).</li><li>
Build strong relationships with customers by delivering professional and helpful technical support.</li></ul>
2. Technical Troubleshooting:<ul><li>
Conduct in-depth diagnostics and troubleshooting for hardware and software issues.</li><li>
Deliver effective resolutions to technical challenges while minimizing customer disruption.</li></ul>
3. Product Expertise:<ul><li>
Gain a thorough understanding of the company's product offerings to provide informed advice to customers.</li><li>
Keep abreast of new product features and functionalities to accurately address customer inquiries.</li></ul>
4. Documentation and Knowledge Base:<ul><li>
Thoroughly document all troubleshooting procedures and solutions for future reference.</li><li>
Regularly contribute to the knowledge base, ensuring customer-facing resources are updated and clearly articulated.</li></ul>
5. Issue Escalation:<ul><li>
Proactively escalate significant or unresolved issues to the relevant internal teams, ensuring follow-up until resolution is achieved.</li></ul>
6. Customer Training and Support:<ul><li>
Lead training efforts and develop user-friendly resources to assist customers in maximizing their use of the product.</li><li>
Provide proactive support during setup and integration to facilitate smooth adoption.</li></ul>
7. Quality Assurance:<ul><li>
Engage in testing new releases to identify potential issues and offer constructive feedback to the development team.</li></ul>
8. Team Collaboration:<ul><li>
Collaborate closely with sales, product management, and engineering teams to ensure alignment on customer requirements and feedback.</li><li>
Share troubleshooting techniques and insights with colleagues to encourage ongoing enhancement in customer support.</li></ul>
9. Customer Feedback and Improvement:<ul><li>
Gather and analyze customer feedback to advocate for essential product or process enhancements.</li><li>
Spot trends in support issues to generate proactive solutions and decrease recurring inquiries.</li></ul>
10. Governance and KPI Management:<ul><li>
Act as the point of governance to ensure tracking and maintenance of all operational health metrics, including uptime, ticket resolution time, and SLA compliance.</li><li>
Ensure ongoing monitoring and reporting of key performance indicators (KPIs) to fulfill both customer and internal standards.</li></ul> 

Requirements 
<ul><li>
Bachelor&rsquo;s degree in Computer Science, Software Engineering, IT, or a related field (mandatory)
</li><li>1&ndash;2 years of experience in a technical support, customer support, or similar role (fresh graduates are encouraged to apply)
</li><li>Basic understanding of software systems, troubleshooting, and technical problem-solving
</li><li>Familiarity with Python or general programming concepts will be a plus
</li><li>Strong communication skills (verbal and written) with the ability to explain technical concepts clearly
</li><li>Ability to handle customer queries professionally across multiple channels (email, chat, calls)
</li><li>Strong analytical and problem-solving mindset
</li><li>Willingness to learn quickly and adapt to new technologies and products
</li><li>Ability to work collaboratively with cross-functional teams
</li><li>Basic understanding of ticketing systems, SLAs, or customer support processes is a plus
</li><li>High level of ownership, responsibility, and attention to detail
</li><li>Looking for individuals who are eager to learn, grow, and commit long-term</li></ul> 

Benefits 
<ul><li>
Health Insurance (Coverage for Spouse and Children if Married; Coverage for both Parents if Single)</li><li>
Company-Sponsored Trips</li><li>
Quarterly Dinner Events</li><li>
Paid Time Off for Holidays</li><li>
Learning and Development Support - Course/exam fees covered after approval.</li><li>
Gym Membership Allowance</li></ul></div>

Customer Support Associate

Thingtrax

<div>
 Thingtrax is building an Agentic Manufacturing Operations platform to transform how factories operate. By deploying AI-powered agents, including advanced computer vision systems, directly on production lines, we help manufacturing operations observe, reason, and act in real time. Our mission focuses on collaborating closely with manufacturers, particularly in the food and beverage sectors, to enhance efficiency, reduce waste, and enable a shift from manual processes to autonomous, optimized operations.
 
 
 
 
 Duties and Responsibilities:
 
 
 
 
 <ul>
 <li>
 Customer Interaction:
 </li>
 <li>
 Provide quick and effective solutions to technical inquiries from customers through all communication channels (email, phone, chat, and ticketing system)
 </li>
 <li>
 Build strong relationships with customers by delivering professional and helpful technical support
 </li>
 <li>
 Technical Troubleshooting:
 </li>
 <li>
 Conduct in-depth diagnostics and troubleshooting for hardware and software issues
 </li>
 <li>
 Deliver effective resolutions to technical challenges while minimizing customer disruption
 </li>
 <li>
 Product Expertise:
 </li>
 <li>
 Gain a thorough understanding of the company's product offerings to provide informed advice to customers
 </li>
 <li>
 Keep abreast of new product features and functionalities to accurately address customer inquiries
 </li>
 <li>
 Documentation and Knowledge Base:
 </li>
 <li>
 Thoroughly document all troubleshooting procedures and solutions for future reference
 </li>
 <li>
 Regularly contribute to the knowledge base, ensuring customer-facing resources are updated and clearly articulated
 </li>
 <li>
 Issue Escalation:
 </li>
 <li>
 Proactively escalate significant or unresolved issues to the relevant internal teams, ensuring follow-up until resolution is achieved
 </li>
 <li>
 Customer Training and Support:
 </li>
 <li>
 Lead training efforts and develop user-friendly resources to assist customers in maximizing their use of the product
 </li>
 <li>
 Provide proactive support during setup and integration to facilitate smooth adoption
 </li>
 <li>
 Quality Assurance:
 </li>
 <li>
 Engage in testing new releases to identify potential issues and offer constructive feedback to the development team
 </li>
 <li>
 Team Collaboration:
 </li>
 <li>
 Collaborate closely with sales, product management, and engineering teams to ensure alignment on customer requirements and feedback
 </li>
 <li>
 Share troubleshooting techniques and insights with colleagues to encourage ongoing enhancement in customer support
 </li>
 <li>
 Customer Feedback and Improvement:
 </li>
 <li>
 Gather and analyze customer feedback to advocate for essential product or process enhancements
 </li>
 <li>
 Spot trends in support issues to generate proactive solutions and decrease recurring inquiries
 </li>
 <li>
 Governance and KPI Management:
 </li>
 <li>
 Act as the point of governance to ensure tracking and maintenance of all operational health metrics, including uptime, ticket resolution time, and SLA compliance
 </li>
 <li>
 Ensure ongoing monitoring and reporting of key performance indicators (KPIs) to fulfill both customer and internal standards
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in Computer Science, Software Engineering, IT, or a related field (mandatory)
 </li>
 <li>
 1-2 years of experience in a technical support, customer support, or similar role (fresh graduates are encouraged to apply)
 </li>
 <li>
 Basic understanding of software systems, troubleshooting, and technical problem-solving
 </li>
 <li>
 Familiarity with Python or general programming concepts will be a plus
 </li>
 <li>
 Strong communication skills (verbal and written) with the ability to explain technical concepts clearly
 </li>
 <li>
 Ability to handle customer queries professionally across multiple channels (email, chat, calls)
 </li>
 <li>
 Strong analytical and problem-solving mindset
 </li>
 <li>
 Willingness to learn quickly and adapt to new technologies and products
 </li>
 <li>
 Ability to work collaboratively with cross-functional teams
 </li>
 <li>
 Basic understanding of ticketing systems, SLAs, or customer support processes is a plus
 </li>
 <li>
 High level of ownership, responsibility, and attention to detail
 </li>
 <li>
 Looking for individuals who are eager to learn, grow, and commit long-term
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 Health Insurance (Coverage for Spouse and Children if Married; Coverage for both Parents if Single)
 </li>
 <li>
 Company-Sponsored Trips
 </li>
 <li>
 Quarterly Dinner Events
 </li>
 <li>
 Paid Time Off for Holidays
 </li>
 <li>
 Learning and Development Support - Course/exam fees covered after approval
 </li>
 <li>
 Gym Membership Allowance
 </li>
 </ul>
</div>

IGET Solutions PVT Ltd

IGET SOLUTIONS PVT LTDlooking for a dedicated and customer-focused Customer Service Representative to join our team. The ideal candidate will be responsible for managing customer interactions, resolving queries.Key Responsibilities:<ul><li>Handle customer calls in a professional and courteous manner.</li><li>Respond to customer inquiries via phone, email, or live chat promptly and effectively.</li><li>Provide accurate information about company services, processes, and policies.</li><li>Resolve customer complaints and issues while maintaining a positive customer experience.</li><li>Maintain detailed and accurate records of customer interactions in the system.</li><li>Follow up with customers to ensure their concerns are resolved.</li><li>Maintain a professional tone and deliver high-quality customer support at all times.</li></ul>Requirements:<ul><li>Excellent verbal and written communication skills.</li><li>Strong problem-solving and active listening abilities.</li><li>Ability to handle customers calmly and professionally under pressure.</li></ul>Timings: 5:00 PM TILL 2:00AM LOCATION: Bahria town-Lahore. NIGHT SHIFT.Job Type: Full-timeWork Location: In person

Customer Support Representative

Explore 1143+ Customer support in Lahore this April. Find roles across top companies and apply now to boost your career.

1143 customer support jobs In Lahore

Customer Support

Customer Support Executive

Customer Support Executive

Customer Support Specialist

Customer Support Associate

Customer Support Associate

Customer Support Representative