customer support representative

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Potato Logics

Job Title: Customer Support Representative Location: Johar town, Lahore Job Timings: 9am-6pmJob Summary: Seeking a friendly and efficient Customer Support Representative to assist customers via phone, email, and chat. Responsibilities include resolving inquiries, troubleshooting issues, and ensuring customer satisfaction.Responsibilities:<ul><li>Respond to client inquiries and requests promptly and professionally.</li><li>Provide accurate information regarding services, campaigns, and project updates.</li><li>Coordinate with internal teams to resolve client concerns and ensure smooth communication.</li><li>Handle client feedback, complaints, and escalations while maintaining strong relationships.</li><li>Maintain client records, communication logs, and project-related documentation.</li><li>Stay updated on product features and policies</li></ul>Qualifications:<ul><li>Candidates with an Intermediate or Bachelor's qualification are encouraged to apply.</li><li>Previous customer service experience preferred</li><li>Strong communication and problem-solving skills</li><li>Familiarity with CRM systems</li><li>Empathetic and customer-focused attitude</li></ul>Join our team and help us provide exceptional service to our customers. Submit your resume today.Email: hratpotato@gmail.comMale &amp; female both can apply Job Type: Full-timePay: Rs30,000.00 - Rs60,000.00 per monthWork Location: In person

Customer Support

Nature Nosh

Handle customer queries through calls and live chatProvide support related to our products and servicesCoordinate with customers to ensure a smooth experienceMaintain professional communication and timely responsesJob Type: Full-timePay: Rs25,000.00 - Rs30,000.00 per monthWork Location: In person

Customer support

365 Care Group Private Limited

365 Care Group is looking for energetic, customer-focused, and enthusiastic Fresh Graduates to join our Customer Support Team. This is an excellent opportunity for individuals who are looking to start their professional career in customer service and gain valuable experience in a fast-paced fintech and technology environment.The selected candidates will be responsible for assisting customers, responding to inquiries, resolving basic issues, and ensuring an excellent customer experience through various communication channels.Key Responsibilities<ul><li>Respond to customer inquiries via phone, email, live chat, WhatsApp, and other communication channels.</li><li>Provide accurate information regarding company products and services.</li><li>Assist customers with account-related queries and general support requests.</li><li>Record and update customer information in the system.</li><li>Escalate complex issues to senior team members when required.</li><li>Follow up with customers to ensure issues are resolved.</li><li>Maintain professional and courteous communication at all times.</li><li>Meet assigned customer service and quality standards.</li><li>Prepare basic reports and maintain support records.</li></ul>Requirements<ul><li>Bachelor's Degree (Fresh Graduates Welcome).</li><li>Strong communication skills in English</li><li>Basic computer knowledge.</li><li>Customer-focused attitude.</li><li>Ability to learn quickly and work in a fast-paced environment.</li></ul>PreferredInternship or part-time experience in customer service, sales, or administration. Experience using CRM or customer support tools (not mandatory).Pay: Rs40,000.00 - Rs50,000.00 per hourWork Location: In person

Customer Support Representative

Hurak Education Services

Customer Support RepresentativeLocation: DHA Phase 6, Lahore Job Type: Full-Time, On-Site Working Hours: 12:30 PM &ndash; 9:30 PMAbout HurakHurak is a leading EdTech company specializing in online and classroom-based compliance training across the UK. With over 12 years of industry experience, we are committed to delivering high-quality training solutions and are now expanding our reach to become a global brand.We are currently seeking a dedicated and customer-focused Customer Support Representative to join our growing team.Key Responsibilities<ul><li>Respond to customer queries, requests, and complaints professionally and efficiently.</li><li>Manage class schedules, exam bookings, certifications, and other operational tasks.</li><li>Follow established processes and procedures to ensure accurate and timely resolutions.</li><li>Deliver exceptional customer service by taking full ownership of customer issues from start to finish.</li><li>Build positive customer relationships and contribute to an outstanding customer experience.</li><li>Effectively handle objections and resolve customer concerns in a professional manner.</li><li>Collaborate with internal teams to ensure smooth operations and customer satisfaction.</li></ul>Requirements<ul><li>Bachelor's degree or equivalent qualification.</li><li>Excellent spoken and written English skills (mandatory).</li><li>Strong communication and interpersonal skills.</li><li>Ability to multitask and work in a fast-paced environment.</li><li>Prior experience in customer service, customer support, or a related field is preferred.</li><li>Fresh graduates with strong communication skills are encouraged to apply.</li><li>0-1 year of experience</li></ul>What We Offer<ul><li>Medical Insurance</li><li>Professional growth and learning opportunities.</li><li>A collaborative and supportive work environment.</li><li>The opportunity to be part of a rapidly growing international EdTech company.</li></ul>Pay: Rs65,000.00 - Rs100,000.00 per monthApplication Question(s):<ul><li>Can you commute to DHA Phase 6?</li><li>What's your current salary?</li></ul>Work Location: In person

ChatPandas

<div>
 
 Job Description
 
 
 
 <ul>
 <li>
 Responding to customer inquiries via phone, email, or chat in a professional and timely manner.
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 Providing product and service information to customers.
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 Resolving customer complaints and issues with patience and empathy.
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 Identifying and resolving customer problems or concerns efficiently.
 </li>
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 Escalating complex issues to the appropriate department for resolution.
 </li>
 <li>
 Maintaining in-depth knowledge of our products and services.
 
 
 
 </li>
 </ul>
 
 Experience:
 
 
 
 <ul>
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 1 Years of experience in customer service or a related field.
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 Strong customer service skills with the ability to manage a high volume of customer inquiries.
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 Excellent communication skills both written and verbal.
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 Must have basic English conversational skills.
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 <li>
 Proficiency in using customer service software and tools.
 
 
 
 </li>
 </ul>
 
 Education:
 
 
 
 <ul>
 <li>
 High school diploma or equivalent. Additional education is a plus.
 
 
 
 </li>
 </ul>
 
 Additional Details:
 
 
 
 <ul>
 <li>
 GITMIT Co-Working Space, Gulberg 3.
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 9 hours a day work time with 6 days a week Onsite
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 <li>
 Evening/Night Shifts
 </li>
 </ul>
</div>

Customer Support Executive

Biztekapps

Location: Walton Road (Onsite) Employment Type: Full-time - OnsiteJob Timings: 7 PM to 5 AMJob OverviewWe are looking for a Sales Executive who will directly deal with US based clients, manage ongoing customer relationships and support sales activities. The role involves handling company provided clients as well as developing and managing personal client portfolios over time.Key Responsibilities<ul><li>Communicate with US based clients via email, chat and calls.</li><li>Manage and maintain long term relationships with company clients.</li><li>Understand client requirements related to printing and packaging products.</li><li>Assist in sales, quotations, follow ups and order processing.</li><li>Generate and manage personal leads after completing training.</li><li>Ensure customer satisfaction and timely coordination with internal teams.</li><li>Maintain records of client interactions and sales activities.</li><li>Meet monthly performance and client success targets.</li><li>Strong English communication skills (verbal &amp; written).</li></ul>Work Location: In person

Live Support Ltd

Location: On-Site Timings: 7PM - 3AM Employment Type: Full-TimeWe are looking for a Customer Support Agent to join our growing team. The ideal candidate will have excellent spoken English, strong communication skills, and previous experience handling customer calls for international customers.Key Responsibilities:* Handle inbound and outbound customer calls professionally.* Assist customers with inquiries related to orders, accounts, billing, products, and general support.* Resolve customer concerns while maintaining a positive customer experience.* Document customer interactions accurately in the company's systems.* Escalate complex issues to supervisors or relevant departments when necessary.* Meet daily performance and quality standards.* Maintain professionalism and empathy during all customer interactions.Requirements:* Excellent spoken and written English.* Ability to multitask and work in a high paced environment, and complex situation handling.* Minimum 1 year of customer support or call center experience.* Strong communication and active listening skills.* Ability to multitask and navigate multiple systems simultaneously.* Good computer skills and familiarity with CRM or ticketing systems.* Ability to work independently and as part of a team.* Professional attitude and strong work ethic.Preferred Qualifications:* Experience supporting international customers.* Experience in eCommerce, SaaS, or online retail support.* Neutral or Americanized English accent.What We Offer:* Competitive salary package.* Professional growth opportunities.* Supportive work environment.* Ongoing training and development.To Apply:Send your updated resume along with a 1-2 minute voice recording introducing yourself and explaining your customer support experience.Email: hrsupport00@gmail.comWhatsApp: +92 300 7449588Pay: Rs65,000.00 - Rs75,000.00 per monthWork Location: In person

Customer Support Agent (Voice Support)

Explore 343+ Customer support in Lahore this June. Find roles across top companies and apply now to boost your career.

343 customer support jobs In Lahore

Customer Support

Customer support

Customer Support Representative

Customer Support Representative

Customer Support Executive

Customer Support Representative

Customer Support Agent (Voice Support)