customer support representative Jobs in Lahore

customer support representative

call center agents

customer sales representative Jobs in Lahore

customer sales representative

customer service representative Jobs in Lahore

customer service representative

customer services specialist Jobs in Lahore

customer services specialist

customer support

StoneFly Private Limited

Key Responsibilities<ul><li>Customer Support: Resolve queries promptly and accurately via phone, chat, or email.</li><li>Ticket Management: Process support tickets and escalate complex issues to Tier 2 technical teams.</li><li>Quality &amp; Compliance: Maintain high Customer Satisfaction (CSAT) scores while strictly following data and compliance guidelines.</li><li>Customer Retention &amp; Sales: Identify upselling or cross-selling opportunities (depending on the project).</li><li>Shift Adaptability: Work in rotational shifts (morning, evening, or night) depending on the regional time zone (e.g., UAE or US).</li></ul>Typical Requirements<ul><li>Education: Minimum Intermediate/A-Levels, though Bachelor&rsquo;s degrees are generally preferred.</li><li>Communication: Excellent verbal and written English or Urdu skills. For international campaigns, an American or neutral accent is highly valued.</li><li>Experience: Prior customer service or BPO experience is a plus, though fresh graduates can also apply</li></ul>Compensation &amp; Perks<ul><li>Salary Range: PKR 45,000 with uncapped commission.</li><li>Incentives: Performance-based bonuses and shift allowances.</li></ul>Pay: Rs45,000.00 per monthWork Location: In person

Customer Support Executive

Booknrent

About the RoleWe're looking for a Customer Support Coordinator to join our team and manage the guest experience across Online Travel Agency (OTA) platforms such as Airbnb and Vrbo. This is a customer-facing role focused on guest communication, and complaint resolution &mdash; ideal for someone who thrives in a fast-paced, hospitality-driven environment.Key Responsibilities<ul><li>Handle guest inquiries and requests through calls, chats, and emails, with a primary focus on OTA platforms (Airbnb, Vrbo, and similar).</li><li>Manage reservations, bookings, and guest requests from inquiry to check-out.</li><li>Resolve guest complaints professionally, efficiently, and with a solutions-first mindset.</li><li>Maintain accurate records using CRM and data entry tools.</li><li>Negotiate rates and upsell services/add-ons where appropriate.</li><li>Build and maintain strong guest relationships to encourage repeat bookings and positive reviews.</li><li>Ensure a consistently high level of guest satisfaction across all touchpoints.</li></ul>Requirements<ul><li>Minimum 1 year of experience in customer service, hospitality, or a related field.</li><li>Excellent English communication skills (spoken &amp; written) &mdash; non-negotiable.</li><li>Strong problem-solving abilities and a calm, professional approach under pressure.</li><li>Good interpersonal and negotiation skills.</li><li>Good computer proficiency.</li><li>Familiarity with CRM software and data entry tools is a plus.</li><li>Prior exposure to OTA platforms (Airbnb, Vrbo, Booking.com, etc.) is a strong advantage.</li><li>Ability to maintain accurate guest records and a well-organized knowledge base.</li></ul>Benefits<ul><li>Competitive salary</li><li>One-time meal provided</li><li>Paid leaves</li><li>Growth &amp; career development opportunities</li><li>Professional and supportive work environment</li></ul>Pay: Rs45,000.00 - Rs55,000.00 per monthWork Location: In person

Customer Support Coordinator

AAT Technologies

Job SummaryWe are looking for a motivated and customer-focused CSR Intern to join our Customer Support team. This internship offers hands-on experience in handling customer inquiries, resolving issues, and learning professional communication skills while supporting daily customer service operations.Key Responsibilities<ul><li>Respond to customer inquiries via phone, email, chat, or social media.</li><li>Assist customers with product or service information.</li><li>Record and update customer interactions in the CRM system.</li><li>Escalate complex issues to senior team members when necessary.</li><li>Follow up with customers to ensure issues are resolved.</li><li>Maintain accurate records of customer feedback and complaints.</li><li>Support the team in achieving customer satisfaction goals.</li><li>Perform other administrative and customer support tasks as assigned.</li></ul>Requirements<ul><li>Currently pursuing or recently completed a Bachelor's degree (Business, Marketing, Communications, or a related field preferred).</li><li>Excellent verbal and written communication skills.</li><li>Strong interpersonal and problem-solving abilities.</li><li>Basic computer proficiency (MS Office, Google Workspace).</li><li>Willingness to learn CRM tools and customer support processes.</li><li>Positive attitude, patience, and a customer-first mindset.</li><li>Ability to work independently and as part of a team.</li></ul>Pay: Up to Rs30,000.00 per monthWork Location: In person

Customer Support Representative (Intern)

iComz

Job Title: Customer Support RepresentativeLocation: Johar Town, LahoreCompany: InteliqoJob Type: Full-timeJob Summary:We are seeking a motivated and customer-focused Customer Service Executive to join our dynamic team. The ideal candidate will be responsible for delivering exceptional service to our customers, addressing inquiries, resolving issues, and promoting a positive brand image. Your primary goal will be to ensure a seamless customer experience and contribute to customer satisfaction and loyalty.Key Responsibilities:- Respond to customer inquiries via phone, email, and live chat in a timely and professional manner.- Identify and assess customers' needs to achieve satisfaction.- Provide accurate, valid, and complete information to customers using appropriate methods and tools.- Handle customer complaints and provide effective solutions or alternatives within the stipulated timeframe.- Maintain in-depth knowledge of our products and services to answer customer questions and promote additional features or offers.- Document interactions and maintain accurate records in the customer service database.- Collaborate with other departments to stay informed about product updates, promotions, and other relevant information.- Gather feedback from customers and share insights with the management team to improve service quality.- Participate in training and development programs to enhance customer service skills and product knowledge.- Meet or exceed individual and team performance targets and KPIs.**Qualifications:**- High school diploma or equivalent; a degree in a relevant field is a plus.- Proven experience in a customer service role or similar position.- Strong communication skills, both verbal and written.- Excellent problem-solving abilities and an aptitude for handling difficult situations calmly.- Proficiency in using customer service software and Microsoft Office Suite.- Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.- A friendly and positive attitude with a passion for helping others.- Flexibility to work varying shifts, including evenings and weekends, as needed.How to Apply:If you are enthusiastic about providing excellent customer service and thrive in a fast-paced environment, we would love to hear from you! Please submit your resumeJob Type: Full-timePay: Rs80,000.00 - Rs120,000.00 per monthWork Location: In person

CSR - Customer Support Representative

Master Tech.

Pay 35,0000 - Rs 50,000.00 per month Job description: Tele Sales+Customer support Representative Urgent Hiring: Sale agent (Male+Female) Location: Main Boulevard Gulberg III Timings: Monday to Friday: 1 PM- 10 PM Saturday 2 PM - 7 PM Experience: Fresh And Experienced Experience 6 Months to 2 years Salary: Up to 50k+ High commissions Perks &amp; Benefits: Unlimited Earnings: Turn your communication skills into big income ! Performance-Based Rewards: Bonuses, incentives, Monthly bonuses, Trips, Cash Bonuses &amp; exclusive perks! Career growth: Fast track promotions &amp; skill development! Supportive Work Environment: A dynamic &amp; energetic team! Golden Opportunity! Don't Miss out! Apply Now! WhatsApp your Details at 0323-4916449Job Type: Full-timePay: Rs35,000.00 - Rs50,000.00 per monthWork Location: In person

Tele Sales + Customer support Representative

Abacus

<div>
 
 
 Chat Support Executive
 
 
 
 We are looking for a
 
 Chat Support Executive
 
 to deliver exceptional customer support through professional and timely written communication. The ideal candidate should have excellent communication skills, a customer-first mindset, and the ability to resolve customer queries efficiently.
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Respond to customer inquiries via chat in a professional and timely manner.
 </li>
 <li>
 Resolve customer concerns with empathy, patience, and a solution-oriented approach.
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 <ul>
 <li>
 Bachelor's degree.
 </li>
 <li>
 Minimum a
 
 year of customer service experience
 
 (chat support experience preferred).
 </li>
 <li>
 Excellent written English with strong grammar, spelling, and punctuation.
 </li>
 <li>
 Strong problem-solving, communication, and organizational skills.
 </li>
 <li>
 Customer-focused with the ability to work in a fast-paced environment.
 </li>
 </ul>
 
 
 
 
 
 Working Hours
 
 
 <ul>
 <li>
 Rotational
 
 9-hour shifts
 
 </li>
 <li>
 
 5 working days per week
 
 </li>
 </ul>
 
 
 
</div>

Chat Support Executive- UAE

Mugshei

Join Our Expanding Sales Team!MUGSHEI Pvt. Ltd. is looking for enthusiastic individuals to join our USA Campaign as Client Support &amp; Sales Executives. If you have excellent English communication skills, enjoy interacting with customers, and want to build a successful career in sales, we'd love to meet you.Position Details<ul><li>Location: Garden Town, Lahore (On-Site)</li><li>Job Type: Full-Time</li><li>Shift: Night Shift (7:30 PM &ndash; 4:30 AM)</li><li>Salary: PKR 55,000 &ndash; PKR 100,000 per month</li><li>Joining: Immediate</li></ul>Responsibilities<ul><li>Communicate with customers through inbound and outbound calls.</li><li>Identify customer needs and recommend suitable solutions.</li><li>Convert inquiries into successful sales.</li><li>Maintain accurate CRM records and customer information.</li><li>Build long-term customer relationships.</li><li>Achieve assigned sales goals and KPIs.</li></ul>Requirements<ul><li>Excellent spoken and written English.</li><li>Strong communication and persuasion skills.</li><li>Previous sales or customer support experience is a plus.</li><li>Fresh graduates with exceptional communication skills are encouraged to apply.</li><li>Positive attitude with a target-oriented mindset.</li></ul>Benefits<ul><li>Competitive basic salary.</li><li>Attractive commission structure.</li><li>Paid professional training.</li><li>Career growth opportunities.</li><li>Supportive and professional work culture.</li></ul>Apply NowWhatsApp your CV: 0301-9706300Limited positions available. Apply today!Work Location: In Person#HiringNow #ClientSupportJobs #SalesJobsLahore #USACampaign #NightShiftJobs #CareerOpportunity #CustomerSuccess #ImmediateHiringPay: Rs55,000.00 - Rs100,000.00 per monthWork Location: In person

URGENT HIRING – Client Support & Sales Executive (USA Campaign)

Explore 304+ Customer support in Lahore this August. Find roles across top companies and apply now to boost your career.