customer support representative Jobs in Lahore

customer support representative

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call center representative Jobs in Lahore

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customer sales representative Jobs in Lahore

customer sales representative

call centre representative Jobs in Lahore

call centre representative

customer support

PEPLE PVT LTD

We are looking for a dedicated and customer-focused Customer Support Executive to join our team. The ideal candidate will be responsible for handling customer inquiries, resolving complaints, and ensuring a high level of customer satisfaction.Key Responsibilities:<ul><li>Respond to customer queries via phone, email, and chat in a timely manner</li><li>Handle complaints and provide appropriate solutions</li><li>Maintain accurate records of customer interactions</li><li>Coordinate with internal departments to resolve customer issues</li><li>Ensure customer satisfaction and build long-term relationships</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in any discipline</li><li>Strong communication and interpersonal skills</li><li>Good problem-solving abilities</li><li>Proficiency in MS Office and CRM systems</li><li>Prior experience in customer service will be preferred</li></ul>Work Location: In person

Customer Support Executive

Global Tech Solutions

Global Tech Solutions is seeking dedicated and professional Customer Support Executives to join our team. The ideal candidate will be responsible for handling customer interactions, resolving queries, and ensuring a smooth customer experience through effective communication.Key Responsibilities:<ul><li>Respond to customer queries via calls, emails, or chat in a timely and professional manner</li><li>Maintain accurate records of customer interactions</li><li>Provide solutions and escalate issues when necessary</li><li>Ensure customer satisfaction through effective communication</li></ul>Requirements:<ul><li>Strong communication skills (English preferred)</li><li>Basic knowledge of MS Office</li><li>Freshers and candidates with experience are encouraged to apply</li><li>Undergraduate students or recent graduates</li><li>Strong interpersonal, Problem-solving, and persuasive skills</li></ul>Shift Timing: 5:00 PM &ndash; 2:00 AM (Night Shift)Compensation &amp; Benefits:<ul><li>Up to PKR 40,000 (Basic Salary) per month</li><li>Attractive incentive structure</li><li>Dinner provided by the company</li></ul>Location:Bahria Town, LahorePay: Rs40,000.00 - Rs60,000.00 per monthWork Location: In person

Customer Support Exuctives

Meptics

Customer Support AssistantFull-timeRole Overview:We&rsquo;re looking for a reliable and detail-oriented Customer Support Assistant to support our daily operations. The role involves handling customer enquiries, assisting with shipping processes, and ensuring all documentation is accurate.Key Responsibilities:* Respond to and resolve customer queries (email, phone, WhatsApp)* Assist customers with DPD, UPS &amp; DPD EU shipping labels, helping them track their parcels* Create and manage customer login accounts* Maintain accurate records of customers, shipments, and interactions* Check and verify manifests &amp; Air Waybills (AWBs)* Ensure all shipment data is correct and compliant* Liaise with operations, warehouse &amp; customs teams to resolve issues* Support general admin tasks related to logistics and customer serviceRequirements:<ul><li>Previous customer service or logistics experience (preferred)</li><li>Strong c ommunication skills (written &amp; verbal)</li><li>High attention to detail</li><li>Ability to work in a fast-paced environment</li><li>Basic computer skills (Microsoft Office &amp; systems)</li><li>Experience in freight forwarding or customs clearance</li><li>Familiarity with AWBs and manifests</li><li>Knowledge of UK/EU logistics processes</li></ul>Apply on indeed ORemail: shahzaib.hassan@amanah.com.pkORwhatsApp: 0300-5006543Work Location: In person

Customer Support Assistant

Virikson Travel

Responsibilities:<ul><li>Provide exceptional customer support for healthcare clients.</li><li>Handle patient scheduling for US-based doctors, including appointments, follow-ups, and reminders.</li><li>Manage prior authorization requests by coordinating with insurance providers and verifying required documentation.</li><li>Respond promptly to patient inquiries via phone, email, and chat while maintaining high service standards.</li><li>Possess working knowledge of insurance providers and their plans.</li><li>Be familiar with EMR/EHR platforms and medical billing systems.</li><li>Demonstrate strong communication, problem-solving, and customer service skills.</li></ul>Requirements:<ul><li>Up to 2 years of professional experience.</li><li>Excellent English communication skills (spoken and written).</li><li>Candidates with an O/A Levels background or IELTS certification will be preferred.</li></ul><ul><li>Work Mode: Onsite, 5 days a week</li><li>Shift: Night Shift (5:00 PM to 2:00 AM) &amp; (6:00 PM to 3:00 AM)</li></ul>Job Type: Full-timePay: Rs120,000.00 - Rs170,000.00 per monthWork Location: In person

Customer Support Representative

CS Outsource

<div>
 
 
 Job Summary
 
 
 
 We are seeking a friendly, proactive, and customer-focused
 
 Customer Support Representative
 
 to join our team. The ideal candidate has excellent communication skills, a positive attitude, and the ability to resolve customer issues efficiently while ensuring an exceptional service experience.
 
 
 
 
 
 
 Job Overview
 
 
 
 A Customer Support Representative assists customers by answering questions, resolving issues, providing product or service information, and ensuring customer satisfaction across phone, email, chat, and social media channels. They maintain accurate records, escalate complex cases when needed, and support continuous process improvement within the team.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Respond promptly and professionally to customer inquiries via phone, email, live chat, and social platforms.
 </li>
 <li>
 Provide accurate and clear information about products, services, policies, and procedures.
 </li>
 <li>
 Troubleshoot and resolve customer issues, escalating advanced or complex cases when necessary.
 </li>
 <li>
 Maintain detailed and accurate records of all customer interactions in the CRM system.
 </li>
 <li>
 Identify recurring issues and share feedback with internal teams for improvement.
 </li>
 <li>
 Follow up with customers to ensure complete resolution and satisfaction.
 </li>
 <li>
 Meet or exceed key performance metrics such as response time, resolution time, and customer satisfaction scores.
 </li>
 <li>
 Collaborate with team members and contribute to a positive, supportive work environment.
 </li>
 </ul>
 
 
 
 
 
 Required Skills &amp; Qualifications
 
 
 <ul>
 <li>
 1&ndash;2 years of experience in customer service or customer support (preferred).
 </li>
 <li>
 Excellent verbal and written communication skills.
 </li>
 <li>
 Strong problem-solving abilities and attention to detail.
 </li>
 <li>
 Ability to manage multiple tasks in a fast-paced environment.
 </li>
 <li>
 Proficiency with computers, CRM platforms, ticketing systems, and support tools.
 </li>
 <li>
 Patience, empathy, and a customer-first mindset.
 </li>
 <li>
 Ability to work independently and effectively within a team.
 </li>
 </ul>
 
 
 
 
 
 Why Join Us?
 
 
 <ul>
 <li>
 Opportunities for career development and skill enhancement.
 </li>
 <li>
 Supportive team culture and leadership.
 </li>
 <li>
 Exposure to modern tools and customer-centric systems.
 </li>
 <li>
 A role where your contribution directly improves customer experience.
 </li>
 </ul>
 
 
</div>

Mahir Company

Job Description:We are looking for a dedicated and customer-focused individual to join our team as a Customer Support Representative. The ideal candidate will be responsible for handling customer queries through chat support and managing inbound/outbound calls for domestic campaigns.Key Responsibilities:<ul><li>Provide timely and accurate responses to customers via chat support</li><li>Handle inbound and outbound calls professionally</li><li>Assist customers with inquiries, complaints, and service requests</li><li>Maintain proper records of customer interactions</li><li>Ensure high customer satisfaction and service quality</li><li>Coordinate with internal teams when required</li></ul>Required Skills:<ul><li>Strong communication skills (Urdu &amp; basic English)</li><li>Experience in chat support and call handling (preferred)</li><li>Ability to manage domestic calling campaigns</li><li>Good typing speed for chat support</li><li>Problem-solving and active listening skills</li><li>Basic computer knowledge (CRM, MS Office, etc.)</li></ul>Preferred Qualifications:<ul><li>Previous experience in customer support or call center</li><li>Ability to work in shifts (if required)</li></ul>What We Offer:<ul><li>Competitive salary</li><li>Growth opportunities</li><li>Friendly work environment</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs45,000.00 per monthWork Location: In person

ibex. Pakistan

<div><h3 class="jobSectionHeader">Job Overview</h3>
ibex. Pakistan is hiring Customer Support Representatives in Lahore for a leading international eCommerce client (US &amp; UK region). This opportunity is ideal for individuals looking to build a career in call center jobs in Lahore, customer service, and international support roles. You will be responsible for assisting global customers with their queries related to orders, deliveries, returns, refunds, and account support. This is a non-sales role, focused on delivering exceptional customer experience and issue resolution.<h3 class="jobSectionHeader">
Job Description</h3><ul><li>
Handle high-volume inbound calls, chats, and emails from US &amp; UK customers</li><li>
Assist with order tracking, delivery updates, returns, refunds, and account-related queries</li><li>
Provide accurate information regarding products, pricing, shipping, and policies</li><li>
Deliver first-call resolution (FCR) through effective problem-solving</li><li>
Maintain a professional, empathetic, and customer-first approach</li><li>
Follow client SOPs, quality standards, and compliance guidelines</li><li>
Use CRM systems to log interactions and manage customer cases</li><li>
Achieve KPIs including CSAT, NPS, AHT, and Quality Scores</li><li>
Escalate complex issues appropriately while ensuring customer satisfaction</li><li>
Stay updated on process changes and system updates</li></ul><h3 class="jobSectionHeader">
Job Specifications
</h3><ul><li>Excellent English communication skills (mandatory)</li><li>
Ability to communicate with US &amp; UK customers (neutral/American/British accent preferred)</li><li>
Minimum Matric / O Levels (Bachelor&rsquo;s preferred)</li><li>
Strong problem-solving and interpersonal skills</li><li>
Basic knowledge of Microsoft Office / Google Workspace</li><li>
Ability to multitask across CRM tools and communication platforms</li><li>
Experience in international call center or eCommerce support is a plus</li><li>
Fresh candidates seeking call center jobs in Lahore are encouraged to apply</li><li>
Must be 18+ with valid CNIC</li></ul><h3 class="jobSectionHeader">
Career Growth Opportunities at ibex. Pakistan</h3>
This ibex. job role offers career growth pathways, depending on performance and interest, including:<ul><li>
Customer Service Representative Supervisors/ Team Lead</li><li>
Office Administrator / Operations Coordinator</li><li>
Training Specialists</li><li>
Cross-campaign growth for more exposure</li><li>
Cross-departmental growth for specific interests like marketing, IT, HR, etc.</li></ul></div>

Explore 829+ Customer support in Lahore this May. Find roles across top companies and apply now to boost your career.

829 customer support jobs In Lahore

Customer Support Executive

Customer Support Exuctives

Customer Support Assistant

Customer Support Representative

Customer Support Representative

Customer Support Representative

Customer Support Representative