customer service representative Jobs in Lahore

customer service representative

customer sales representative Jobs in Lahore

customer sales representative

customer success specialist Jobs in Lahore

customer success specialist

customer support specialist Jobs in Lahore

customer support specialist

customer relations executive Jobs in Lahore

customer relations executive

customer support

Geekinn Private Limited

What you will do: &middot; Manage and respond to Jira tickets promptly, ensuring all client inquiries and issues are addressed efficiently.&middot; Handle task responses with accuracy and attention to detail, meeting client requirements and deadlines.&middot; Provide real-time assistance to clients through WhatsApp groups, offering guidance, troubleshooting, and support.&middot; Answer incoming client calls, effectively addressing queries, troubleshooting issues, and providing solutions.&middot; Make outgoing calls for follow-ups, updates, and resolution of outstanding client issues or tasks.&middot; Participate in client meetings to discuss project progress, address concerns, and gather feedback.&middot; Respond to client emails, offering timely and professional support and information.Collaborate with the implementation team to ensure a smooth transition from implementation to support, understanding client-specific setups and requirements.What we are looking for: * Bachelor&rsquo;s in Business Administration, Networking, or related field (preferred) * 1 &ndash; 3 years of experience of customer support (BPO preferred) * Strong communication and organizational skills * Good time management and attention to detail * Familiarity with Jira or similar tools (plus) * Patient, empathetic, and client-focused attitudeRegular Working Hours: Monday to Friday (09:30 AM &ndash; 06:30 PM) (Alternative Saturday) (Rotational shift: 01:00 PM -10:00 PM as per requirement)Apply via email: careers@resourceinn.com &mdash; mention subject line &ldquo;Customer Support executive&rdquo;Job Type: Full-timePay: Rs50,000.00 - Rs100,000.00 per monthWork Location: In person

Customer Support Executive

AV Private Limited

Job post summaryDate posted: November 26, 2025Pay: 65,000.00 (PKR) - 70,000.00 (PKR) per monthJob description:Job description:Job Duties and Responsibilities&middot; Deliver outstanding customer service and technical support to clients through phone, email, and live chat.&middot; Respond promptly and effectively to customer inquiries and concerns.&middot; Identify, troubleshoot, and resolve technical issues related to company services.&middot; Accurately document and maintain records of all customer interactions in accordance with company policies.&middot; Collect and share customer feedback to help enhance products, services, and overall customer experience.Required Skills:&middot; Proven experience in administrative support.&middot; Strong organizational and communication skills.&middot; Proficiency in Microsoft Office.&middot; Ability to handle confidential information discreetly.Salary + Benefits:&middot; Salary: As per Interview EOBI Appreciation-based Lunch/Dinner Bi-Annual Increments + Performance-based Increments on Salary Internal Promotions and Growth OpportunitiesJob Type: Full Time &amp; Permanent Role Job Location: D2, Johar Town Phase 1, Lahore (Preferable nearby Candidates)Job Type: Full-timeWork Location: In personJob Type: Full-timeWork Location: In personJob Type: Full-timePay: Rs65,000.00 - Rs70,000.00 per monthWork Location: In person

Customer Support Specialist

BB Holdings

Customer Support Specialist Location: Lahore (On-site) Job Type: Full-timeWe are looking for a highly motivated and customer-focused Customer Support Specialist to join our growing team. This role is ideal for individuals with 1.5 to 2 years of experience in client services or customer success, especially in UK and USA-based campaigns.. However, freshers with excellent communication skills and a strong passion for customer service are also encouraged to apply.As a Customer Support Specialist you will be the primary point of contact for our clients, responsible for delivering exceptional support, resolving issues efficiently, and ensuring a positive overall customer experience.Key Responsibilities<ul><li>Respond to customer inquiries, concerns, and support requests via phone and email in a timely and professional manner</li><li>Resolve customer complaints and troubleshoot technical issues to ensure high levels of customer satisfaction</li><li>Maintain comprehensive knowledge of our products and services, staying up to date on new features and updates</li><li>Process orders, returns, and exchanges; escalate issues to relevant departments as needed</li><li>Accurately log and track customer interactions using CRM tools for future reference and reporting</li><li>Follow up on unresolved issues to ensure timely resolution and customer satisfaction</li><li>Collaborate with internal departments (e.g., Sales, Product Development, and Marketing) to address client needs and improve service delivery</li><li>Share feedback and insights on recurring issues or customer trends to support process improvements</li><li>Participate in ongoing training to enhance service skills and product knowledge</li></ul>Qualifications<ul><li>Fresh graduates are welcome to apply</li><li>1.5 to 2 years of experience in a customer support or client services role is preferred</li><li>Strong communication skills in both verbal and written English, with a professional and empathetic tone</li><li>Excellent problem-solving abilities and the confidence to manage challenging situations</li><li>Ability to multitask and handle multiple client issues simultaneously</li><li>Comfortable working under pressure and meeting deadlines while maintaining accuracy</li><li>A positive, proactive attitude and a passion for customer success</li><li>Experience in technical troubleshooting or in an international BPO/Call Center environment is a plus.</li><li>Age Limit: Less than 40</li></ul>Why Join Us?<ul><li>Competitive salary and benefits package</li><li>Opportunities for career growth and professional development</li><li>A supportive, collaborative, and dynamic team environment</li><li>A chance to work with a diverse group focused on delivering top-tier customer experiences</li></ul>Shift Timings<ul><li>Summer: 01:00 PM &ndash; 10:00 PM</li><li>Winter: 02:00 PM &ndash; 11:00 PM</li></ul>Note: This is an on-site role. Remote work is not available for this position.Ability to Commute: Must be able to commute to Lahore.Job Type: Full-timePay: Rs70,000.00 - Rs100,000.00 per monthWork Location: In person

Job post summaryDate posted: November 21, 2025Pay: 65,000.00 (PKR) - 70,000.00 (PKR) per monthJob description:Job Duties and Responsibilities&middot; Deliver outstanding customer service and technical support to clients through phone, email, and live chat.&middot; Respond promptly and effectively to customer inquiries and concerns.&middot; Identify, troubleshoot, and resolve technical issues related to company services.&middot; Accurately document and maintain records of all customer interactions in accordance with company policies.&middot; Collect and share customer feedback to help enhance products, services, and overall customer experience.Required Skills:&middot; Proven experience in administrative support.&middot; Strong organizational and communication skills.&middot; Proficiency in Microsoft Office.&middot; Ability to handle confidential information discreetly.Salary + Benefits:&middot; Salary: As per Interview EOBI Appreciation-based Lunch/Dinner Bi-Annual Increments + Performance-based Increments on Salary Internal Promotions and Growth OpportunitiesJob Type: Full Time &amp; Permanent Role Job Location: D2, Johar Town Phase 1, Lahore (Preferable nearby Candidates)Job Type: Full-timeWork Location: In personJob Type: Full-timePay: Rs65,000.00 - Rs70,000.00 per monthWork Location: In person

Customer Support Representative

Compass Training and Consultancy Pvt. Ltd.

Role and Responsibilities<ul><li>As a Customer Service &amp; Sales Supervisor , you'll be the first point of contact for our valued clients.</li><li>You will also lead 2-3 CS Agents and will closely monitor their performance</li><li>You&rsquo;ll assist them across multiple channels &mdash; including live chat, phone, and email &mdash; to ensure they receive quick, helpful, and friendly support.</li><li>Responding to inbound live chats, phone calls, and emails from customers</li><li>Making outbound calls and follow-ups as needed for case resolutions or sales queries</li><li>Handling inquiries related to orders, returns, products, and general support</li><li>Working closely with internal teams (sales, logistics, technical support) to resolve customer cases</li><li>Logging all customer communications accurately in our CRM system</li><li>Escalating unresolved issues to the appropriate team or Team Manager</li><li>Maintaining a positive, customer-first attitude &mdash; even when challenges arise</li></ul>Qualifications and Education Requirements<ul><li>Bachelor&rsquo;s</li></ul>Key Requirements<ul><li>Minimum 4 year experience in a similar role.</li><li>A strong communicator &mdash; both written and verbal (fluent English required)</li><li>Comfortable juggling multiple channels &mdash; live chat, phone, and email</li><li>Confident using computers and learning new systems quickly</li><li>Detail-oriented, proactive, and a natural problem-solver</li><li>Able to work independently and as part of a collaborative, supportive team</li><li>Passionate about delivering 5-star customer experience.</li></ul>Job Type: Full-timePay: Up to Rs200,000.00 per monthApplication Question(s):<ul><li>How would you rate your Spoken English (out of 10) </li><li>Which International countries have you covered in Customer Service (USA, UK etc)</li></ul>Experience:<ul><li>Customer Service : 4 years (Preferred)</li></ul>Work Location: In person

Customer Support Supervisor

RepairDesk

<div>
 
 
 Efani
 
 is a
 
 secure mobile service provider
 
 that&rsquo;s focused on cybersecurity. It&rsquo;s built to protect users from mobile-threats like
 
 SIM swap attacks
 
 , eavesdropping, identity tracking, and other security vulnerabilities.
 
 
 
 We use a &ldquo;mobile virtual network operator&rdquo; (MVNO) model, meaning they don&rsquo;t own the physical network towers; they lease infrastructure from big U.S. carriers (like AT&amp;T and Verizon) but layer their own security on top.
 
 
 Tasks
 
 
 We&rsquo;re looking for a Customer Support Specialist with an authentic American accent and a passion for delivering a high-touch client experience. You&rsquo;ll be the first point of contact for Efani customers and you will be answering calls, handling chats, resolving issues, and ensuring every client interaction reflects our reputation for reliability and security.
 
 
 
 This is a n
 
 on-sales role
 
 , focused on support, troubleshooting, and client satisfaction.
 
 
 <ul>
 
 <li>
 Answer inbound calls, chats, and emails from Efani customers promptly and professionally.
 </li>
 
 <li>
 Assist clients with SIM activations, plan questions, billing inquiries, and troubleshooting.
 </li>
 
 <li>
 Maintain a calm, polite, and confident tone &mdash; always representing Efani&rsquo;s premium image.
 </li>
 
 <li>
 Accurately record customer interactions and resolutions in the CRM/support system.
 </li>
 
 <li>
 Escalate complex or technical issues to internal specialists when needed.
 </li>
 
 <li>
 Collaborate with the operations and engineering teams to improve customer experience.
 </li>
 
 <li>
 Follow scripts and SOPs, but also apply judgment to deliver empathetic, human support.
 </li>
 
 </ul>
 
 
 
 KPIs / Success Metrics
 
 
 
 <ul>
 
 <li>
 
 Average response &amp; resolution time
 
 </li>
 
 <li>
 
 Customer satisfaction (CSAT) or NPS score
 
 </li>
 
 <li>
 
 Call quality and professionalism ratings
 
 </li>
 
 <li>
 
 Adherence to support scripts and SOPs
 
 </li>
 
 </ul>
 
 Requirements
 
 <ul>
 
 <li>
 
 2&ndash;5 years in customer support or client success (telecom, fintech, or SaaS preferred).
 
 </li>
 
 <li>
 
 Fluent English with a
 
 
 
 clear, neutral, or American accent
 
 
 
 &mdash; tested during interview.
 
 </li>
 
 <li>
 
 Confident on the phone and able to de-escalate challenging situations.
 
 </li>
 
 <li>
 
 Comfortable using CRM or ticketing tools (HubSpot, Zendesk, Intercom, or similar).
 
 </li>
 
 <li>
 
 Excellent written communication for chat and email support.
 
 </li>
 
 <li>
 
 Stable internet, quiet workspace, and professional audio setup for call handling.
 
 </li>
 </ul>
</div>

Digitech Outsourcing Solution

We are seeking candidates for the STR project who are flexible with rotational shifts and possess a sharp, quick-thinking mindset suited to a fast-paced support environment.Job duties include:<ul><li>Delivering high-quality support via chat, email, and phone</li><li>Assisting guests with administrative and account-related queries</li><li>Ensuring prompt, clear, and accurate communication to resolve guest concerns efficiently</li></ul>Skillset Requirements:<ul><li>Good English writing and speaking skills</li><li>Can speak fluently with a neutral accent</li><li>Write English without grammatical errors</li><li>Good typing speed and can learn new systems</li><li>Is able to manage different shift timings</li></ul>Compensation &amp; Benefits:<ul><li>Rs. 75,000 to Rs. 80,000 salary</li><li>Yearly increments and bonuses.</li><li>Collaborative yet fun-loving atmosphere: space that fosters employee well-being</li><li>Fuel Allowance</li><li>Career-oriented environment and room to grow</li><li>Paid Leaves</li></ul>We are hiring on an immediate basis, and the training period is paid. If you have good communication skills, submit your CV today.Job Type: Full-timePay: Rs75,000.00 - Rs80,000.00 per monthApplication Question(s):<ul><li>Are you flexible with the timings?</li></ul>Experience:<ul><li>CSR: 1 year (Preferred)</li></ul>Language:<ul><li>English fluently? (American Accent) (Preferred)</li></ul>Work Location: In person

Explore 1710+ Customer support in Lahore this December. Find roles across top companies and apply now to boost your career.

1710 customer support jobs IN Lahore

Customer Support Executive

Customer Support Specialist

Customer Support Specialist

Customer Support Representative

Customer Support Supervisor

Customer Support Specialist

Customer Support Specialist