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technical support engineer

Sybrid Pvt Ltd - A Lakson Group Company

Internship Opportunity Leading to Permanent.Position: Technical Support EngineerQualification:Should be fresh graduate in BS Computer Science, IT/Software Engineering or related field.Package: 37,000 per monthDuration: 6 monthsShifts: Morning, Evening and NightLocation: Lahore, kot LakhpatJob Types: Full-time, Internship Contract length: 6 monthsWork Location: In person

Technical Support Engineer

HR Force International

Job Summary: 
We are seeking a Product Support Engineer to join our dynamic Product Support Team. The ideal candidate will act as the technical bridge between our clients, internal engineering, and product teams — ensuring seamless product performance, issue resolution, and customer satisfaction.
 
Key Responsibilities: 
<ul>
<li>Serve as the first line of technical support for our SaaS products, handling client queries and incidents efficiently.</li>
<li>Troubleshoot and resolve complex technical issues related to APIs, integrations, and backend services.</li>
<li>Collaborate with Product and Engineering teams to identify, replicate, and escalate critical product bugs.</li>
<li>Conduct root cause analysis and provide permanent resolutions or documented workarounds.</li>
<li>Assist clients with configuration, deployment, and performance optimization of our products.</li>
<li>Document support cases, known issues, and resolutions in the internal knowledge base.</li>
<li>Maintain SLA adherence and ensure timely communication with clients.</li>
</ul>
Participate in product improvement discussions based on client feedback and recurring issues.
 
Requirements: 
<ul>
<li>Bachelor’s degree in Computer Science, Software Engineering, or a related field.</li>
<li>1–3 years of experience in technical or product support roles (preferably in SaaS, FinTech, or software companies).</li>
<li>Strong understanding of APIs, JSON, RESTful services, and web technologies.</li>
<li>Experience with Postman, log analysis, or basic debugging tools.</li>
</ul>

Recruitzz

<ul><li>Bachelor&rsquo;s degree in Computer Science, Software Engineering, or Computer Software.</li><li>Hands-on knowledge of XAMPP, PHP/MySQL applications (mandatory).</li><li>Familiarity with MS SQL Server, MySQL, and database deployments.</li><li>Experience with IIS Server configuration and SSL management.</li><li>Basic networking knowledge (LAN/WAN configuration, IP setup, connectivity troubleshooting).</li><li>Strong problem-solving and analytical skills.</li><li>Excellent spoken and written English communication skills.</li><li>Active listening and questioning ability to identify problems quickly.</li><li>Ability to explain technical solutions in simple terms to non-technical users.</li><li>Strong multitasking and organizational skills.</li><li>Team player with a detail-oriented mindset.</li></ul>Onsite Position in Model Town Lahore.Job Types: Full-time, InternshipPay: Up to Rs35,000.00 per monthApplication Question(s):<ul><li>In which domain did you complete your bachelor&rsquo;s degree(BSCS,BSIT,BSSE,BBA etc)</li><li>Onsite position in Model Town Lahore, Are you willing?</li><li>Are you from Lahore?</li></ul>Experience:<ul><li>Technical Support Engineer: 2 years (Preferred)</li></ul>Work Location: In person

<ul><li>Fresh Gradutes are welcome to apply.</li><li>Bachelor&rsquo;s degree in Computer Science, Software Engineering, or Computer Software.</li><li>Hands-on knowledge of XAMPP, PHP/MySQL applications.</li><li>Familiarity with MS SQL Server, MySQL, and database deployments.</li><li>Experience with IIS Server configuration and SSL management.</li><li>Basic networking knowledge (LAN/WAN configuration, IP setup, connectivity troubleshooting).</li><li>Strong problem-solving and analytical skills.</li><li>Excellent spoken and written English communication skills.</li><li>Active listening and questioning ability to identify problems quickly.</li><li>Ability to explain technical solutions in simple terms to non-technical users.</li><li>Strong multitasking and organizational skills.</li><li>Team player with a detail-oriented mindset.</li></ul>Onsite Position in Model Town Lahore.Job Types: Full-time, InternshipPay: Up to Rs35,000.00 per monthApplication Question(s):<ul><li>In which domain did you complete your bachelor&rsquo;s degree(BSCS,BSIT,BSSE,BBA etc)?</li><li>Onsite position in Model Town Lahore, Are you willing?</li><li>Are you from Lahore?</li></ul>Work Location: In person

Technical Support Engineer Internship

MTP (Mayfair Technology Partners)

Job Summary: We are seeking a detail-oriented and proactive Technical Support Specialist to oversee and manage all aspects of SLA contracts across our client base. This role ensures that service delivery aligns with contractual obligations, monitors performance metrics, and acts as a liaison between technical teams and clients to maintain high levels of customer satisfaction. &#11835; Key Responsibilities: SLA Management:Monitor and manage SLA compliance across all technical support contracts. Track performance metrics and generate regular reports on SLA adherence. Identify and escalate SLA breaches and coordinate resolution efforts. Technical Support:Provide Tier 1 and Tier 2 technical support to clients via phone, email, and ticketing systems. Troubleshoot hardware, software, and network issues. Collaborate with internal teams to resolve complex technical problems. Client Communication:Serve as the primary point of contact for SLA-related inquiries. Communicate service updates, outages, and resolutions clearly and professionally. Conduct periodic reviews with clients to ensure satisfaction and contract alignment. Documentation &amp; Reporting:Maintain accurate records of SLA contracts, support tickets, and performance reports. Prepare monthly/quarterly SLA compliance reports for internal and client review. Process Improvement: Recommend improvements to support processes to enhance SLA compliance. Assist in developing and refining SLA templates and support documentation. &#11835; Qualifications: Bachelor&rsquo;s degree in Computer Science, Information Technology, or related field. 3+ years of experience in technical support or IT service management. Strong understanding of SLA frameworks and ITIL principles. Excellent communication and customer service skills. Proficiency in ticketing systems &amp; Service Management Systems (e.g., Zendesk, ServiceNow, Zohodesk) and reporting tools. Ability to work independently and manage multiple priorities. &#11835; Preferred Skills: ITIL certification or equivalent. Experience with contract management systems. Familiarity with cloud services and enterprise IT environments.11am to 8pm Monday to Friday IT Tower Gulberg 3 LahoreJob Type: Full-timePay: Up to Rs150,000.00 per monthApplication Question(s):<ul><li>Is your salary expectation between up to 150,000?</li><li>Are you looking for a Full Time onsite Job</li></ul>Experience:<ul><li>Technical Support Experience for Apps and Website s: 3 years (Required)</li></ul>Work Location: In person

Technical Support Engineer (L2/L3)

Physicians Revenue Group

Tekboox Looking to Hire Technical Sales Support Engineer/Estimation Engineer&middot; Responsibilities:<ul><li>Select products as per the technical requirements from the client.</li><li>Technically evaluate vendor and supplier quotations for comparison with customer requirements.</li><li>Prepare quotations, perform costing, and develop detailed BOQs.</li><li>Schedule delivery timelines for products being imported or locally purchased.</li><li>Lead projects from enquiry to supply stage.</li><li>Provide remote technical support to clients as required.</li><li>Advise clients on the best solutions within the company&rsquo;s product range.</li><li>Manage contracts, LOA, PIs, POs, LOI, and related documentation.</li><li>Prepare technical and commercial proposals in compliance with tende.</li></ul>Requirements:&middot; BS. Electrical Engineering&middot; Having 5+ years of experience in estimation, preparation of techno-commercial proposals and bid&middot; Must be competent in developing BOMs from Tender/BID documents, able to understand Electrical SLDs &amp; control diagrams&middot; Perks &amp; Benefits:&middot; Market competitive salary&middot; Medical Insurance&middot; Leave Encashment&middot; Foreign Trips&middot; 5 Working Days a WeekTiming &amp; Location:&middot; Timing: 10AM to 7PM Pakistan Times&middot; Location: Lahore (Onsite)&middot; Gender: Male/Female&middot; Must be fluent in Spoken English (mandatory)Only matching profiles will be considered.Interested candidates may share their resume at: saddam.hussain@tekboox.comJob Type: Full-timeWork Location: In person

Technical Sales Support Engineer/Estimation Engineer

TekBoox

Explore 1462+ Technical support engineer in Lahore this October. Find roles across top companies and apply now to boost your career.

1462 technical support engineer jobs IN Lahore

Technical Support Engineer

Technical Support Engineer

Technical Support Engineer

Technical Support Engineer Internship

Technical Support Engineer (L2/L3)

Technical Sales Support Engineer/Estimation Engineer

Technical Sales Support Engineer/Estimation Engineer