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technical support engineer

The Risk Advisors

We are looking for a detail-oriented and customer-focused Technical Support Engineer to join our team. In this role, you will be the first point of contact for clients, assisting with their day-to-day technical issues, monitoring system and server health, and coordinating with our internal development and operations teams to ensure smooth service delivery.Key Responsibilities Client Support &amp; Communication<ul><li>Respond to customer inquiries via email, chat, and support ticketing systems in a timely and professional manner.</li><li>Understand client issues, troubleshoot problems, and provide clear solutions or workarounds.</li><li>Conduct remote support sessions with clients to diagnose and resolve issues.</li><li>Maintain excellent customer service by building positive client relationships.</li></ul>Technical Troubleshooting<ul><li>Investigate and resolve application, software, and configuration issues reported by clients.</li><li>Escalate complex problems to the development or DevOps teams with clear documentation.</li><li>Reproduce reported issues in a test environment to support faster debugging.</li><li>Monitor logs, dashboards, and system alerts to proactively identify potential issues.</li></ul>Server &amp; System Management<ul><li>Check and maintain server health, performance metrics, uptime, and resource utilization.</li><li>Perform routine server maintenance tasks, including backups, restarts, and basic configuration updates.</li><li>Monitor and manage user sessions, system connectivity, and service availability.</li><li>Collaborate with DevOps/Infrastructure teams on deployment checks, patch updates, and stability improvements.</li></ul>Coordination &amp; Documentation<ul><li>Collaborate closely with the development team to communicate client issues, feature requests, and bug reports.</li><li>Create, update, and maintain technical documentation, FAQs, troubleshooting guides, and client instructions.</li><li>Track and update issue progress in the ticketing system to ensure timely resolution.</li><li>Provide feedback to product and development teams to help enhance platform stability and usability.</li></ul>Continuous Improvement<ul><li>Suggest improvements to support workflows and technical processes.</li><li>Participate in internal training sessions to stay updated with new product features and releases.</li><li>Contribute to team knowledge-sharing initiatives and internal documentation.</li></ul>Required Qualifications<ul><li>Bachelor&rsquo;s degree in Computer Science, Information Technology, or related field (or equivalent experience).</li><li>1&ndash;2 years of experience in technical support, IT support, or customer-facing technical roles.</li><li>Strong understanding of software troubleshooting, networking basics, and server environments.</li><li>Ability to analyse logs, system behaviour, and error reports.</li><li>Excellent verbal and written communication skills.</li><li>Customer-focused mindset with patience and problem-solving ability.</li></ul>Job Type: Full-timePay: From Rs50,000.00 per monthAbility to commute/relocate:<ul><li>Lahore: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li></ul>Work Location: In person

Technical Support Engineer

Tweety Four 7

Job Title: Senior Service Engineer Department: Technical Support &amp; Service Location: Ferozpur Road, near Ichhra, Lahore Employment Type: Full‑Time Work Mode: Onsite Working Hours: 9:00 AM &ndash; 6:00 PM Schedule: Monday &ndash; Saturday Experience Required: Minimum 5 Years Gender Requirement: Male Candidates OnlyJob OverviewWe are looking for an experienced Senior Service Engineer with strong technical expertise in clinical laboratory diagnostic equipment to join our technical support team in Lahore. The ideal candidate should have hands‑on experience servicing and troubleshooting Hematology Analyzers (5‑Part), Immunoassay Analyzers, and Fully Automatic Chemistry Analyzers.This role requires a skilled biomedical or electronics professional capable of handling installation, maintenance, and troubleshooting of advanced laboratory equipment while ensuring minimal downtime for healthcare clients.Key Responsibilities<ul><li>Install, maintain, and service Hematology Analyzers (5‑Part Differential)</li><li>Handle technical support for Immunoassay Analyzers and Fully Automatic Chemistry Analyzers</li><li>Diagnose and troubleshoot equipment issues according to standard operating procedures (SOPs)</li><li>Perform preventive maintenance and calibration of laboratory diagnostic instruments</li><li>Provide technical support and training to laboratory staff when required</li><li>Maintain accurate service records, reports, and technical documentation</li><li>Travel to customer sites outside Lahore for equipment servicing and troubleshooting when required</li><li>Ensure timely resolution of service calls and maintain strong client satisfaction</li></ul>Required Qualifications<ul><li>Education: BS, DAE, or equivalent in Electronics, Biomedical Engineering, or a related technical field</li><li>Experience: Minimum 5 years of experience in servicing laboratory diagnostic equipment</li><li>Hands‑on experience with:</li><li>Hematology Analyzer (5‑Part Differential)</li><li>Immunoassay Analyzer</li><li>Fully Automatic Chemistry Analyzer</li><li>Strong troubleshooting and diagnostic skills</li><li>Ability to work independently and manage service visits efficiently</li><li>Good communication and documentation skills</li></ul>Preferred Industry Background<ul><li>Clinical Laboratory Equipment</li><li>Biomedical Equipment</li><li>Diagnostic Laboratory Technology</li></ul>Compensation &amp; BenefitsSalary: PKR 65,000 &ndash; 125,000 per month (based on experience)Additional Benefits<ul><li>Health Insurance for the entire family</li><li>Daily Lunch provided by the company</li><li>Opportunities to work with advanced medical diagnostic technologies</li></ul>Work LocationFerozpur Road, near Ichhra, Lahore Fully Onsite PositionLanguage Requirements<ul><li>English (Basic Professional Communication)</li></ul>Notice Period<ul><li>30 Days Preferred</li></ul>Job Type: Full-timePay: Rs65,000.00 - Rs125,000.00 per monthWork Location: In person

Senior Service Engineer - Clinical Laboratory Equipment

Motive

<div>
 
 Who We Are
 
 
 
 Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.
 
 
 Motive serves nearly 100,000 customers &ndash; from Fortune 500 enterprises to small businesses &ndash; across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.
 
 
 Visit gomotive.com to learn more.
 
 
 
 Location:
 
 PK - Lahore
 
 (On-Site)( Timing 6pm-3am)
 
 
 
 
 Job Type:
 
 Full-Time
 
 
 
 Who We Are
 
 
 
 Motive builds technology to improve the safety, productivity, and profitability of businesses that power the physical economy. The Motive Automated Operations Platform combines IoT hardware with AI-powered applications to automate vehicle and equipment tracking, driver safety, compliance, maintenance, spend management, and more. Motive serves more than 120,000 businesses, across a wide range of industries including trucking and logistics, construction, oil and gas, food and beverage, field service, agriculture, passenger transit, and delivery.
 
 
 Motive is proud to be a Forbes Cloud 100 company and a 2020 Career-Launching Company by Wealthfront.
 
 
 
 Job Description
 
 
 
 As an integral member of our dynamic team, the IT Support Engineer holds the pivotal responsibility of championing end-user satisfaction through adept IT support. Tasked with monitoring and maintaining our company's computer systems, the IT Support Engineer performs hardware and software installations and elevates our technological prowess by tackling logical, analytical, and technical challenges independently and through collaborative efforts with internal teams and valued vendor partnerships.
 
 
 
 Role Overview
 
 
 
 We are looking for a skilled and customer-focused IT Support Engineer who can deliver high-quality technical support across endpoint systems, SaaS applications, and core IT services. This role requires hands-on experience with MacOS, Windows, and Linux environments, strong troubleshooting abilities, and the capability to support users both onsite and remotely. The ideal candidate will also have exposure to modern IT operations, including MDM platforms, ticketing systems, cloud productivity tools, and emerging AI-driven support workflows
 
 
 
 What You&rsquo;ll Do
 
 
 
 <ul>
 <li>
 Provide end-to-end IT support across MacOS, Windows, and Linux environments, including mass OS installations, upgrades, and configurations
 </li>
 <li>
 Manage employee onboarding and offboarding (onsite and remote), covering device provisioning and MDM enrolment
 </li>
 <li>
 Provide IT Support for MDM platforms such as Kandji and Microsoft Intune
 </li>
 <li>
 Hands-on MacOS support and advanced troubleshooting for Windows OS issues
 </li>
 <li>
 Support enterprise SaaS tools including Google Workspace (G Suite), Okta, Salesforce, and collaboration platforms
 </li>
 <li>
 Provide onsite support for office users and remote support via Jira tickets, email, and Slack
 </li>
 <li>
 Maintain accurate IT asset inventory and device lifecycle records
 </li>
 <li>
 Assist with basic network and infrastructure troubleshooting and maintain awareness of next-generation firewalls
 </li>
 <li>
 Basic understanding of current AI trends and how AI can assist in IT support ticket management
 
 
 </li>
 </ul>
 
 What We&rsquo;re Looking For
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Computer Science, Engineering, or equivalent practical experience
 </li>
 <li>
 1&ndash;6 years of IT support experience in a corporate or fast-paced environment
 </li>
 <li>
 Strong working knowledge of MacOS and Windows, with basic Linux familiarity
 </li>
 <li>
 Hands-on experience with MDM solutions (Kandji, Microsoft Intune, or similar)
 </li>
 <li>
 Solid understanding of ticketing systems such as Jira Service Management
 </li>
 <li>
 Practical experience supporting GWS, SSO, CRM, VoIP and other SaaS applications
 </li>
 <li>
 Good foundational knowledge of networking concepts (TCP/IP, DNS, DHCP, VPNs) and general infrastructure
 </li>
 <li>
 Awareness of modern IT security concepts and tools, including next-generation firewalls
 </li>
 <li>
 Understanding of how AI and automation are applied in IT support workflows
 </li>
 <li>
 Strong communication and customer-handling skills with a problem-solving mindset
 </li>
 <li>
 Flexibility to work varying hours or shifts when required
 </li>
 <li>
 Relevant certifications (CCNA, Microsoft 365, etc.) and call-center IT support experience are a plus
 
 
 </li>
 </ul>
 
 Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.
 
 
 
 
 Please review our Candidate Privacy Notice here.
 
 
 
 
 UK Candidate Privacy Notice here.
 
 
 
 
 The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.
 
</div>

IT Support Engineer

<div><div>Who we are:

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.

Motive serves nearly 100,000 customers &ndash; from Fortune 500 enterprises to small businesses &ndash; across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.

Visit gomotive.com to learn more.</div><div>
Location: PK - Lahore (On-Site)( Timing 6pm-3am)

Job Type: Full-Time

Who We Are:

Motive builds technology to improve the safety, productivity, and profitability of businesses that power the physical economy. The Motive Automated Operations Platform combines IoT hardware with AI-powered applications to automate vehicle and equipment tracking, driver safety, compliance, maintenance, spend management, and more. Motive serves more than 120,000 businesses, across a wide range of industries including trucking and logistics, construction, oil and gas, food and beverage, field service, agriculture, passenger transit, and delivery.

 Motive is proud to be a Forbes Cloud 100 company and a 2020 Career-Launching Company by Wealthfront.
<h4 class="jobSectionHeader">
Job Description:</h4>

As an integral member of our dynamic team, the IT Support Engineer holds the pivotal responsibility of championing end-user satisfaction through adept IT support. Tasked with monitoring and maintaining our company's computer systems, the IT Support Engineer performs hardware and software installations and elevates our technological prowess by tackling logical, analytical, and technical challenges independently and through collaborative efforts with internal teams and valued vendor partnerships. 


Role Overview

We are looking for a skilled and customer-focused IT Support Engineer who can deliver high-quality technical support across endpoint systems, SaaS applications, and core IT services. This role requires hands-on experience with MacOS, Windows, and Linux environments, strong troubleshooting abilities, and the capability to support users both onsite and remotely. The ideal candidate will also have exposure to modern IT operations, including MDM platforms, ticketing systems, cloud productivity tools, and emerging AI-driven support workflows 


What You&rsquo;ll Do 
<ul>
<li>Provide end-to-end IT support across MacOS, Windows, and Linux environments, including mass OS installations, upgrades, and configurations</li>
<li>Manage employee onboarding and offboarding (onsite and remote), covering device provisioning and MDM enrolment</li>
<li>Provide IT Support for MDM platforms such as Kandji and Microsoft Intune</li>
<li>Hands-on MacOS support and advanced troubleshooting for Windows OS issues</li>
<li>Support enterprise SaaS tools including Google Workspace (G Suite), Okta, Salesforce, and collaboration platforms</li>
<li>Provide onsite support for office users and remote support via Jira tickets, email, and Slack</li>
<li>Maintain accurate IT asset inventory and device lifecycle records</li>
<li>Assist with basic network and infrastructure troubleshooting and maintain awareness of next-generation firewalls</li>
<li>Basic understanding of current AI trends and how AI can assist in IT support ticket management</li>
</ul>
What We&rsquo;re Looking For 
<ul>
<li>Bachelor&rsquo;s degree in Computer Science, Engineering, or equivalent practical experience</li>
<li>1&ndash;6 years of IT support experience in a corporate or fast-paced environment</li>
<li>Strong working knowledge of MacOS and Windows, with basic Linux familiarity</li>
<li>Hands-on experience with MDM solutions (Kandji, Microsoft Intune, or similar)</li>
<li>Solid understanding of ticketing systems such as Jira Service Management</li>
<li>Practical experience supporting GWS, SSO, CRM, VoIP and other SaaS applications</li>
<li>Good foundational knowledge of networking concepts (TCP/IP, DNS, DHCP, VPNs) and general infrastructure</li>
<li>Awareness of modern IT security concepts and tools, including next-generation firewalls</li>
<li>Understanding of how AI and automation are applied in IT support workflows</li>
<li>Strong communication and customer-handling skills with a problem-solving mindset</li>
<li>Flexibility to work varying hours or shifts when required</li>
<li>Relevant certifications (CCNA, Microsoft 365, etc.) and call-center IT support experience are a plus</li></ul></div><div> 
Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.

Please review our Candidate Privacy Notice here.

UK Candidate Privacy Notice here.

The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.</div></div>

Arbisoft

<div>
 
 We are seeking a hands-on Technical Support &amp; Operations Engineer to take full technical ownership of a custom- built investment management platform following its market delivery and formal handover from the development vendor. The role is focused on system stability, operational reliability, and cloud infrastructure management, with close coordination with the external vendor on technical matters. This position sits on the client side and acts as the primary technical custodian of the platform.
 
 
 
 
 
 
 Key responsibilities:
 
 
 
 
 
 
 
 1. Technical ownership
 
 
 <ul>
 <li>
 Take over full responsibility for the application codebase, cloud infrastructure, and technical documentation after delivery completion
 </li>
 <li>
 Develop a deep understanding of system architecture, integrations, and operational dependencies.
 </li>
 <li>
 Act as the internal technical owner and first-line support for the platform.
 </li>
 <li>
 Identify technical risks and operational gaps.
 </li>
 <li>
 Proactively suggest improvements to reliability, performance, and maintainability.
 </li>
 <li>
 Support preparation for future scaling and onboarding of additional users or entities.
 </li>
 </ul>
 
 
 2. Application and platform support + Azure Cloud operations
 
 
 <ul>
 <li>
 Ensure day-to-day operational stability of the application in production and non-production environments.
 </li>
 <li>
 Monitor system performance, availability, and data flows.
 </li>
 <li>
 Investigate and resolve application, integration, and infrastructure incidents.
 </li>
 <li>
 Manage and support the platform hosted on Microsoft Azure.
 </li>
 <li>
 Perform routine cloud operations: access management, environment configuration, scaling, and monitoring.
 </li>
 <li>
 Support deployments, releases, and environment updates in coordination with the vendor team.
 </li>
 </ul>
 
 
 3. Vendor coordination
 
 
 <ul>
 <li>
 Serve as the main technical interface between internal stakeholders and the external development vendor.
 </li>
 <li>
 Coordinate issue resolution, bug fixes, and technical clarifications.
 </li>
 <li>
 Review and validate vendor deliverables from a technical and operational perspective.
 </li>
 </ul>
 
 
 4. Security, reliability and compliance
 
 
 <ul>
 <li>
 Ensure platform security, data protection, and controlled access in line with internal policies.
 </li>
 <li>
 Support incident response, root cause analysis, and preventive measures.
 </li>
 </ul>
 
 
 
 
 
 Required Skills &amp; Experience
 
 
 <ul>
 <li>
 3+ years of experience in application support, technical operations, or similar engineering roles.
 </li>
 <li>
 Experience with
 
 Microsoft Azure
 
 applications (Container Apps, Storage, Application Insights, Key Vaults, TestContainers).
 </li>
 <li>
 Familiarity with
 
 Azure DevOps
 
 and CI/CD pipelines (YAML pipelines preferred).
 </li>
 <li>
 Basic experience or interest in
 
 Infrastructure as Code
 
 (e.g., Azure Bicep).
 </li>
 <li>
 Knowledge of
 
 container technologies
 
 (Docker, Docker Compose) and cloud-native applications.
 </li>
 <li>
 Experience with
 
 PostgreSQL
 
 ; exposure to
 
 TimescaleDB
 
 is a plus.
 </li>
 <li>
 Understanding of application code, APIs, integrations, and multi-tenant systems.
 </li>
 <li>
 Experience working with
 
 external vendors or distributed teams
 
 .
 </li>
 <li>
 Strong troubleshooting, ownership mindset, and attention to operational details.
 </li>
 <li>
 Good communication skills, including interaction with
 
 non-technical stakeholders
 
 </li>
 </ul>
 
 
 
 
 
 Preferred:
 
 
 <ul>
 <li>
 Experience as a
 
 software developer
 
 or in a
 
 development &amp; support role
 
 (.NET backend or similar frameworks; familiarity with AngularJS or comparable frontend frameworks).
 </li>
 <li>
 Experience supporting
 
 financial, investment, or reporting platforms
 
 .
 </li>
 <li>
 Exposure to
 
 regulated or data-sensitive environments
 
 .
 </li>
 <li>
 Familiarity with
 
 CI/CD pipelines
 
 and release coordination.
 </li>
 <li>
 Understanding of
 
 cloud security and access control best practices
 
 .
 </li>
 </ul>
</div>

FullStack Engineer (Azure-based)

Algo

<div>Job Responsibilities:

1. System Administration: Installing, configuring, and maintaining operating systems and software. Managing user accounts, permissions, and access controls. Monitoring system performance and ensuring uptime and reliability.

2. Network Management: Designing, implementing, and managing local and wide-area networks (LAN/WAN). Configuring routers, switches, firewalls, and other network devices. Ensuring network security and responding to security breaches.

3. Technical Support: Providing helpdesk support to resolve technical issues for end-users. Troubleshooting hardware and software problems. Assisting with the setup and configuration of new hardware and software.

4. Security Management: Implementing and maintaining security measures to protect data and systems. Monitoring for and responding to security incidents and vulnerabilities. Conducting regular security audits and risk assessments.

5. Data Management: Ensuring data integrity, backup, and recovery. Managing databases and data storage solutions. Implementing data privacy policies and compliance measures.

6. Project Management: Planning and executing IT projects. Managing timelines, resources, and budgets. Coordinating with other departments and stakeholders.

7. Training and Documentation: Providing training sessions for employees on new technologies and software. Creating and maintaining documentation for systems, processes, and procedures. Developing user manuals and guides.

8. Vendor Management: Coordinating with third-party vendors for procurement of hardware and software. 
9.Strategic Planning: Assessing current IT infrastructure and identifying areas for improvement. Planning for future technology needs and scalability. Aligning IT strategy with organizational goals and objectives.

10.Microsoft Tools: Expertise in Microsoft 365 Administration, Microsoft Exchange Online, SharePoint, OneDrive, Teams, Virtual Machines, Hypervisors

11. Hands on expertise in Design, deploy, and manage Azure infrastructure including:

a. Azure Virtual Machines (VMs)

b. Azure Active Directory / Entra ID

c. Virtual Networks (VNET), VPN, NSG, Firewalls

d. Storage Accounts, Azure Files, Blob Storage 
e. Azure Backup and Site Recovery 
f. Manage identity and access management (IAM), RBAC, and conditional access policies 
g. Implement security best practices including Defender for Cloud and Sentinel 
h. Automate deployments using ARM templates, Terraform, or Bicep 
i. Monitor and optimize performance, availability, and cost 
j. Support CI/CD pipelines and DevOps workflows. 


Qualifications Needed:

1. Bachelor&rsquo;s in computer science and equivalent degree

2. 4+ years of IT experience

3. Possess good knowledge of LAN/WAN, Routers, Firewalls

4. Strong analytical and troubleshooting skills

5. Good English communication skills (spoken and written)

6. Must be customer focused

7. Flexible to work in multiple Time Zones.</div>

Sr. IT Support Engineer

ThingTrax

<div>Thingtrax is building an Agentic Manufacturing Operations platform to transform how factories operate. By deploying AI-powered agents, including advanced computer vision systems, directly on production lines, we help manufacturing operations observe, reason, and act in real time. Our mission focuses on collaborating closely with manufacturers, particularly in the food and beverage sectors, to enhance efficiency, reduce waste, and enable a shift from manual processes to autonomous, optimized operations.
Duties and Responsibilities:
1. Customer Interaction:<ul><li>
Provide quick and effective solutions to technical inquiries from customers through all communication channels (email, phone, chat, and ticketing system).</li><li>
Build strong relationships with customers by delivering professional and helpful technical support.</li></ul>
2. Technical Troubleshooting:<ul><li>
Conduct in-depth diagnostics and troubleshooting for hardware and software issues.</li><li>
Deliver effective resolutions to technical challenges while minimizing customer disruption.</li></ul>
3. Product Expertise:<ul><li>
Gain a thorough understanding of the company's product offerings to provide informed advice to customers.</li><li>
Keep abreast of new product features and functionalities to accurately address customer inquiries.</li></ul>
4. Documentation and Knowledge Base:<ul><li>
Thoroughly document all troubleshooting procedures and solutions for future reference.</li><li>
Regularly contribute to the knowledge base, ensuring customer-facing resources are updated and clearly articulated.</li></ul>
5. Issue Escalation:<ul><li>
Proactively escalate significant or unresolved issues to the relevant internal teams, ensuring follow-up until resolution is achieved.</li></ul>
6. Customer Training and Support:<ul><li>
Lead training efforts and develop user-friendly resources to assist customers in maximizing their use of the product.</li><li>
Provide proactive support during setup and integration to facilitate smooth adoption.</li></ul>
7. Quality Assurance:<ul><li>
Engage in testing new releases to identify potential issues and offer constructive feedback to the development team.</li></ul>
8. Team Collaboration:<ul><li>
Collaborate closely with sales, product management, and engineering teams to ensure alignment on customer requirements and feedback.</li><li>
Share troubleshooting techniques and insights with colleagues to encourage ongoing enhancement in customer support.</li></ul>
9. Customer Feedback and Improvement:<ul><li>
Gather and analyze customer feedback to advocate for essential product or process enhancements.</li><li>
Spot trends in support issues to generate proactive solutions and decrease recurring inquiries.</li></ul>
10. Governance and KPI Management:<ul><li>
Act as the point of governance to ensure tracking and maintenance of all operational health metrics, including uptime, ticket resolution time, and SLA compliance.</li><li>
Ensure ongoing monitoring and reporting of key performance indicators (KPIs) to fulfill both customer and internal standards.</li></ul> 

Requirements 
<ul><li>
Bachelor&rsquo;s degree in Computer Science, Software Engineering, IT, or a related field (mandatory)
</li><li>1&ndash;2 years of experience in a technical support, customer support, or similar role (fresh graduates are encouraged to apply)
</li><li>Basic understanding of software systems, troubleshooting, and technical problem-solving
</li><li>Familiarity with Python or general programming concepts will be a plus
</li><li>Strong communication skills (verbal and written) with the ability to explain technical concepts clearly
</li><li>Ability to handle customer queries professionally across multiple channels (email, chat, calls)
</li><li>Strong analytical and problem-solving mindset
</li><li>Willingness to learn quickly and adapt to new technologies and products
</li><li>Ability to work collaboratively with cross-functional teams
</li><li>Basic understanding of ticketing systems, SLAs, or customer support processes is a plus
</li><li>High level of ownership, responsibility, and attention to detail
</li><li>Looking for individuals who are eager to learn, grow, and commit long-term</li></ul> 

Benefits 
<ul><li>
Health Insurance (Coverage for Spouse and Children if Married; Coverage for both Parents if Single)</li><li>
Company-Sponsored Trips</li><li>
Quarterly Dinner Events</li><li>
Paid Time Off for Holidays</li><li>
Learning and Development Support - Course/exam fees covered after approval.</li><li>
Gym Membership Allowance</li></ul></div>

Customer Support Associate

Explore 804+ Technical support engineer in Lahore this April. Find roles across top companies and apply now to boost your career.

804 technical support engineer jobs In Lahore

Technical Support Engineer

Senior Service Engineer - Clinical Laboratory Equipment

IT Support Engineer

IT Support Engineer

FullStack Engineer (Azure-based)

Sr. IT Support Engineer

Customer Support Associate