customer support representative Jobs in Lahore

customer support representative

customer service representative Jobs in Lahore

customer service representative

customer services specialist Jobs in Lahore

customer services specialist

customer success specialist Jobs in Lahore

customer success specialist

customer support

technical support associate

Hikvision Pakistan

<div>
 
 As a Technical Support Associate, you will be responsible for providing technical assistance and support to installers by identifying, troubleshooting, and resolving technical issues. You will communicate with installers via phone, email, or chat and work closely with other teams to ensure installers satisfaction.
 
 
 
 
 
 
 Responsibilities
 
 
 
 &middot; Manage installers and provide the training as per requirements
 
 
 &middot; Respond to installers inquiries in a timely and professional manner
 
 
 &middot; Identify, diagnose, and resolve technical issues
 
 
 &middot; Provide technical support to installers via phone, email, or chat
 
 
 &middot; Record and document installers issues and resolutions via excel sheets
 
 
 &middot; Collaborate with other teams to resolve complex installers issues
 
 
 &middot; Ensure installers satisfaction by providing exceptional service and support
 
 
 &middot; Stay up-to-date with product and technical knowledge to provide accurate information to installers
 
 
 &middot; Continuously improve knowledge and skills through training and development opportunities
 
 
 &middot; Conduct Training sessions for installers in different cities
 
 
 &middot; Conduct Product Demonstrations for installers in office work area, In shops and in seminars
 
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelor's degree in Computer Science or related field (or equivalent work experience)
 </li>
 <li>
 Excellent communication skills (verbal and written)
 </li>
 <li>
 Strong problem-solving skills and ability to troubleshoot technical issues
 </li>
 <li>
 Experience with Windows operating systems and Microsoft Office Suite and other common software applications
 </li>
 <li>
 Familiarity with networking and internet technologies
 </li>
 <li>
 Ability to work independently and as part of a team
 </li>
 <li>
 Customer-focused mindset and a desire to provide exceptional service
 </li>
 </ul>
</div>

Technical Support Associate

Game District

<div>
 We are looking for a proactive and results-driven
 
 Talent Acquisition Associate
 
 to join our HR team. In this role, you will manage the end-to-end recruitment process, build strong talent pipelines, and partner with hiring managers to attract and hire top talent across technical and non-technical functions.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Manage the complete recruitment lifecycle, from sourcing to onboarding
 </li>
 <li>
 Collaborate with hiring managers to understand hiring requirements and define recruitment strategies
 </li>
 <li>
 Source candidates through LinkedIn, job portals, referrals, social media, and other channels
 </li>
 <li>
 Screen resumes, conduct HR interviews, and assess candidate fit
 </li>
 <li>
 Coordinate technical interviews, assessments, and interview schedules
 </li>
 <li>
 Ensure a positive candidate experience throughout the hiring process
 </li>
 <li>
 Maintain accurate candidate records and recruitment reports in the ATS
 </li>
 <li>
 Build and maintain talent pipelines for current and future hiring needs
 </li>
 <li>
 Negotiate offers and manage the offer rollout process
 </li>
 <li>
 Support employer branding initiatives, campus recruitment, and hiring events
 </li>
 <li>
 Track recruitment KPIs such as time-to-fill, source effectiveness, and offer acceptance rate
 </li>
 <li>
 Stay updated on recruitment trends and best hiring practices
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in Human Resources, Business Administration, or a related field
 </li>
 <li>
 2&ndash;3 years of experience in Talent Acquisition or Recruitment
 </li>
 <li>
 Experience hiring for technical and non-technical roles is preferred
 </li>
 <li>
 Strong knowledge of sourcing techniques and recruitment platforms (LinkedIn Recruiter, job portals, etc.)
 </li>
 <li>
 Experience working with an Applicant Tracking System (ATS)
 </li>
 <li>
 Excellent communication, interpersonal, and negotiation skills
 </li>
 <li>
 Strong organizational and time management abilities
 </li>
 <li>
 Ability to manage multiple hiring requirements simultaneously
 </li>
 <li>
 Proficiency in Microsoft Office or Google Workspace
 </li>
 <li>
 Experience recruiting for the gaming, software, or technology industry
 </li>
 <li>
 Familiarity with recruitment analytics and hiring metrics
 </li>
 <li>
 Experience with employer branding and campus hiring initiatives
 
 
 </li>
 </ul>
 Powered by JazzHR
 
 
 81zR9mf2k9
</div>

Talent Acquisition Associate

TechTronix Solutions

About Us: TechTronix Solutions (SMC-Private) Limited is a growing technology and engineering solutions company, actively handling projects across Pakistan. We are looking for a dynamic and motivated Site Supervisor (Civil Engineering) to join our team. This role is primarily responsible for overseeing remote projects, along with handling official and technical tasks assigned from time to time.Key Responsibilities:<ul><li>Supervise on-site civil works, ensuring quality, safety, and compliance with design and specifications.</li><li>Coordinate with contractors, vendors, and stakeholders for smooth project execution.</li><li>Prepare and review BOQs, site reports, drawings, and related documentation.</li><li>Manage project timelines, materials, and manpower effectively.</li><li>Conduct inspections and provide QA/QC support at project sites.</li><li>Handle official engineering-related tasks and support management as required.</li><li>Travel frequently to remote project sites (within Pakistan).</li></ul>Requirements:<ul><li>Diploma of Associate Engineering (DAE Civil).</li><li>Minimum 1 year of relevant site experience.</li><li>Strong knowledge of site supervision, drawings, BOQs, and reporting.</li><li>Proficiency in AutoCAD, MS Excel, and other engineering software (Revit / MS Project is a plus).</li><li>Excellent communication and problem-solving skills.</li><li>Must be willing to travel and stay at project sites as required.</li></ul>Salary &amp; Benefits:<ul><li>Competitive salary. (based on experience and skills).</li><li>Professional growth opportunities in a fast-paced environment.</li><li>Exposure to diverse and challenging projects.</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs45,000.00 per monthApplication Question(s):<ul><li>Do you live near VALENCIA? &quot;Yes&quot; OR &quot;No&quot;</li></ul>Work Location: In person

Site Supervisor | Civil Engineering

National Institute of Technology

<div>
 
 
 Call for Faculty Applications
 
 
 
 
 
 
 The National Institute of Technology (NIT) invites applications from highly qualified candidates for full-time and part-time faculty positions at various academic ranks, including Professor, Associate Professor, Assistant Professor, Lecturer, and Lab Instructors.
 
 
 
 About NIT Powered by Arizona State University (ASU):
 
 
 
 NIT is a newly established, federally chartered institution, founded in January 2025, dedicated to delivering a dynamic, student-centered education that equips Pakistani and international students for success in a global environment.
 
 
 As a member of the ASU-Cintana Alliance, NIT is part of a global network of forward-thinking universities collaborating to expand access to high-quality, innovative education. Through this alliance, NIT benefits from its partnership with Arizona State University (ASU), ranked the #1 most innovative university in the U.S. for 11 consecutive years by U.S. News &amp; World Report (2016&ndash;2026).
 
 
 This alliance supports NIT in enhancing its educational offerings, accessing world-class resources, and expanding its reach through the integration of ASU-aligned curriculum and academic collaboration. Students at NIT have access to a high-quality, globally recognized education. All our programs are developed with ASU-aligned curriculum and offer opportunities&mdash;subject to admission and credit transfer requirements&mdash;to pursue bachelor&rsquo;s and master&rsquo;s degree pathways at ASU, equipping students with the skills and global perspective needed to succeed in an increasingly interconnected job market.
 
 
 Our mission is to advance academic excellence, foster strong industry linkages, and develop forward-thinking, self-motivated individuals equipped to succeed in a rapidly changing world. Following the successful launch of our inaugural cohort in Fall 2025, NIT currently offers majors through the School of Management Sciences, the School of Data Science and Information Technology, and the School of Social Sciences. As part of our expansion for 2026-2027 academic year, we seek to appoint faculty across all schools, as well as in the area of general education.
 
 
 
 Teaching Specialization:
 
 
 
 
 School of Data Science and Information Technology:
 
 
 <ul>
 <li>
 Computer Science
 </li>
 <li>
 Computer Engineering
 </li>
 <li>
 Data Sciences
 </li>
 <li>
 Software Engineering
 </li>
 <li>
 Cyber Security
 </li>
 <li>
 Mathematics
 </li>
 <li>
 Physics
 </li>
 <li>
 Chemistry
 </li>
 </ul>
 
 
 School of Management Sciences:
 
 
 <ul>
 <li>
 Marketing
 </li>
 <li>
 Accounting
 </li>
 <li>
 Finance
 </li>
 <li>
 Supply Chain
 </li>
 <li>
 Management
 </li>
 <li>
 Business Analytics &amp; AI
 </li>
 <li>
 Economics
 </li>
 <li>
 Entrepreneurship
 </li>
 <li>
 Leadership
 </li>
 <li>
 International Business
 </li>
 </ul>
 
 
 
 
 
 School of Social Sciences:
 
 
 <ul>
 <li>
 English Composition and Writing
 </li>
 <li>
 Communication
 </li>
 <li>
 Psychology
 </li>
 <li>
 Political Science
 </li>
 <li>
 Islamic Studies
 </li>
 <li>
 Pakistan Studies
 </li>
 <li>
 Social Work
 </li>
 </ul>
 
 
 
 
 
 Benefits:
 
 
 
 NIT, powered by ASU, offers a competitive salary package based on qualifications and experience, together with a range of academic benefits. These include an individual research budget for qualified faculty, support that may include research and teaching assistants, funding for participation in academic conferences, and sabbatical opportunities. Faculty also benefit from a defined career path, a contributory provident fund, tuition support at NIT for eligible family members, and comprehensive medical insurance coverage for themselves and their families. These benefits are intended to support both professional development and personal well-being.
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Lecturer: Master&rsquo;s (18 years) degree in a relevant discipline.
 </li>
 <li>
 Assistant Professor: Doctoral degree from a recognized university with demonstrated potential for high-quality research, strong teaching skills in English, and effective communication abilities. Candidates with exceptional teaching and applied research experience may also be considered.
 </li>
 <li>
 Senior Positions (Associate/Full Professor): Proven record of publications in high-impact international journals, ability to secure research funding, leadership in academic program development, and a commitment to teaching excellence.
 </li>
 </ul>
 
 
 
 
 
 Additional Qualifications:
 
 
 <ul>
 <li>
 Experience working in diverse and multicultural settings.
 </li>
 <li>
 Relevant industry and/or other professional work experience.
 </li>
 <li>
 Alignment with faculty attributes
 </li>
 </ul>
 
 
 
 
 
 Desired Faculty Attributes:
 
 
 
 
 NIT, powered by ASU, seeks faculty members who embody a set of guiding principles that strengthen our distinctive educational model. These principles include:
 
 
 <ol>
 <li>
 
 Academic Innovation:
 
 Continuously exploring and incorporating innovative teaching methods.
 </li>
 <li>
 
 Exemplary Conduct:
 
 Demonstrating ethical integrity, creativity, entrepreneurship, and excellence.
 </li>
 <li>
 
 Research Excellence:
 
 Engaging in meaningful, visible, and socially relevant research.
 </li>
 <li>
 
 Student Development:
 
 Serving as advisors and mentors to support students&rsquo; growth and personal maturity.
 </li>
 <li>
 
 Current Knowledge:
 
 Maintaining up-to-date knowledge and presenting it in engaging ways for students.
 </li>
 <li>
 
 Technology Integration:
 
 Effectively using technological resources to enhance learning and communication.
 </li>
 <li>
 
 Global Perspective:
 
 Promoting international education, helping students see themselves as part of a global community, and supporting their future career opportunities.
 </li>
 <li>
 
 Student Success:
 
 Believing in and fostering the potential and success of our students and graduates.
 </li>
 <li>
 
 Team Collaboration:
 
 Working collaboratively within faculty teams to guide student learning and development.
 </li>
 <li>
 
 Competence Development:
 
 Supporting the development of both technical and personal competencies for professional success.
 </li>
 <li>
 
 Knowledge Application:
 
 Encouraging analysis, creativity, and critical judgment in the application of knowledge.
 </li>
 <li>
 
 Entrepreneurial Spirit:
 
 Inspiring creativity, innovation, and entrepreneurship.
 </li>
 </ol>
 
 
 
 
 
 Application Process:
 
 
 
 
 
 
 Interested applicants should apply through the link provided below and submit the following materials:
 
 <ul>
 <li>
 a cover letter indicating the desired position track explaining the applicant&rsquo;s interest in joining the institution and outlining their suitability for NIT.
 </li>
 <li>
 a brief research statement describing research interests (not applicable for lecturers).
 </li>
 <li>
 a brief teaching statement highlighting teaching philosophy, approach, and experience; and
 </li>
 <li>
 a detailed curriculum vitae, including publications (with journal rankings, where applicable), teaching and professional experience, and academic qualifications.
 </li>
 </ul>
 
 Applications will be reviewed on a rolling basis. Only shortlisted candidates will be contacted for interview.
 
 
 https://docs.google.com/forms/d/e/1FAIpQLSeruNyGnhQUUyXmUK6uUQX-5N2mjOaEjhRkyJb6fDFnPvVJsA/viewform?usp=publish-editor
 
 
 
 
 
 Join NIT Powered by ASU to contribute to a vibrant academic community and shape the future of global-ready graduates!
 
</div>

Call for Applications – Academic Positions

Evaluate Medicolegal

About Evaluate MedicolegalEvaluate Medicolegal is one of Australia's leading providers of independent medicolegal assessment and advisory services. We deliver high-quality, evidence-based medical reports that support legal, insurance, and occupational health decision-making across Australia.About the RoleWe are seeking a highly organized, proactive, and detail-oriented Admin Associate to support our Australian medicolegal operations. In this role, you will play a vital part in coordinating clinics, managing appointments, maintaining accurate records, and supporting the day-to-day administrative functions that enable our medical specialists to deliver outstanding medicolegal services.This position is ideal for someone with excellent organizational skills, strong communication abilities, and a passion for delivering exceptional administrative support in a fast-paced environment.Key Responsibilities<ul><li>Provide comprehensive administrative support to daily medicolegal operations.</li><li>Coordinate doctor schedules, clinic appointments, and telehealth bookings.</li><li>Manage patient referrals, appointment confirmations, and clinic calendars.</li><li>Track case progress and maintain accurate documentation throughout the reporting process.</li><li>Organize, maintain, and update electronic records while ensuring confidentiality and data security.</li><li>Assist with billing, invoicing, and practice management systems.</li><li>Monitor workflow to ensure reports and administrative tasks are completed within required timeframes.</li><li>Prepare routine correspondence, reports, and administrative documentation.</li><li>Support operational projects and contribute to continuous process improvement.</li></ul>Essential Requirements<ul><li>Bachelor's or Masters degree in Business Administration, Healthcare Management,</li><li>or a related discipline.</li><li>Minimum 5 years' experience in an administrative role, preferably within healthcare,</li><li>medical, or medicolegal services. Preferred age 27 to 35.</li><li>Experience using healthcare practice management or billing systems (Gentu</li><li>experience will be highly regarded).</li><li>Advanced proficiency in Microsoft Office, particularly Word, Excel, Outlook, and</li><li>Adobe PDF.</li><li>Excellent organizational, multitasking, and time management skills.</li><li>Strong verbal and written English communication skills.</li><li>Ability to work independently while managing multiple priorities in a fast-paced</li><li>environment.</li><li>High level of professionalism, discretion, and commitment to confidentiality.</li><li>Strong attention to detail and commitment to accuracy.</li></ul>Why Join Evaluate Health?Join a growing Australian medicolegal organization where your administrative support will contribute directly to efficient clinic coordination, accurate documentation, and high-quality service delivery.Apply NowIf you are an organized and proactive administrative professional looking to grow within an international healthcare support environment, we encourage you to apply. Candidates with experience in healthcare administration or Gentu billing systems will be given preference.Pay: From Rs60,000.00 per monthWork Location: In person

Admin Associate

About Evaluate MedicolegalEvaluate Medicolegal is one of Australia's leading providers of independent medicolegal assessment and advisory services. We deliver high-quality, evidence-based medical reports that support legal, insurance, and occupational health decision-making across Australia.About the Role<ul><li>We are looking for a highly organised and analytical Medico-Legal File Preparation</li><li>Associate to join our growing team.</li><li>In this role, you will be responsible for preparing comprehensive medico-legal files by</li><li>reviewing medical records, employment documents, imaging reports, and other supporting</li><li>evidence. Your work will provide the foundation for Australian Occupational Health</li><li>Physicians to produce accurate, evidence-based medicolegal reports.</li><li>Success in this position requires exceptional English writing skills, strong analytical ability,</li><li>attention to detail, and the ability to work within strict deadlines.</li></ul>Essential Requirements<ul><li>Bachelor's degree or higher (health sciences, medical sciences, pharmacy, nursing,</li><li>dentistry, biology, or a related discipline preferred).</li><li>Excellent written and spoken English.</li><li>Strong analytical, comprehension, grammar, and proofreading skills.</li><li>High level of attention to detail and organizational ability.</li><li>Good understanding of medical terminology, anatomy, investigations, medications,</li><li>and clinical documentation.</li><li>Advanced proficiency in Microsoft Word, Excel, and PDF document management.</li><li>Ability to work independently while maintaining accuracy under deadlines.</li><li>Previous experience in medicolegal services, medical documentation, healthcare</li><li>administration, medical transcription, or file preparation will be highly regarded.</li></ul>Join Us:If you are passionate about making a meaningful impact, aligned with our values of excellence and integrity, and eager to work in an agile and supportive organization, we would love to hear from you. Interested candidates may send their cv'sat the below emails and must mention job title &quot;File Preparation Officer&quot; in Subjecthr@drfshahzad.com.auzubia@evaluategroup.comPay: From Rs40,000.00 per monthWork Location: In person

File Preparation Officer

Murkez Technologies

<div>
 
 Job Title:
 
 Technical Support Representative- L1
 
 
 
 About the Role:
 
 
 
 We're looking for a motivated, detail-oriented Technical Support Representative I to support a US-based client operating fuel stations and convenience stores. The ideal candidate has basic troubleshooting ability, a willingness to learn POS and store systems, and patience working through issues with store staff and customers. This role handles day-to-day Level 1 support, resolves routine technical issues, and escalates more complex matters to senior team members. The successful candidate manages open tickets, follows documented procedures, and communicates clearly with the team.
 
 
 
 Technical Support &amp; Troubleshooting
 
 
 
 <ul>
 <li>
 Provide Level 1 technical support for POS systems, fuel dispensing units, payment terminals, and back-office software.
 
 </li>
 <li>
 Assist senior staff with technical acquisition checklist tasks at newly acquired stores/fuel stations &mdash; basic POS and payment terminal setup checks, connectivity tests, and staff walkthroughs during onboarding.
 
 </li>
 <li>
 Troubleshoot common hardware and software issues reported by customers or store staff, following established procedures.
 
 </li>
 <li>
 Perform basic diagnostics on connectivity and system issues, escalating anything beyond routine fixes.
 
 </li>
 <li>
 Build working product knowledge of the client's store, fuel station, and payment systems.
 
 </li>
 <li>
 Guide store staff step-by-step through basic fixes and system resets over phone or chat.
 
 </li>
 </ul>
 
 Systems &amp; Vendor Coordination
 
 
 <ul>
 <li>
 Assist with basic monitoring of system alerts and flag potential issues to senior staff.
 
 </li>
 <li>
 Support the customer service team on routine technical questions.
 
 </li>
 <li>
 Follow up on vendor-related tickets as directed by senior technical staff.
 
 </li>
 <li>
 Participate in training sessions to build technical knowledge and troubleshooting skills.
 
 
 
 </li>
 </ul>
 Requirements
 
 
 
 Education &amp; Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's degree or diploma in Information Technology, Computer Science, or a related field preferred; equivalent hands-on experience also considered.
 
 </li>
 <li>
 0&ndash;1 years of technical support experience; exposure to POS/retail systems or US-based clients is a plus.
 
 </li>
 </ul>
 
 Preferred Skills:
 
 
 
 <ul>
 <li>
 Basic familiarity with POS systems, payment terminals, or retail hardware.
 
 </li>
 <li>
 Basic understanding of networking concepts (Wi-Fi, routers) is a plus.
 
 </li>
 <li>
 Good troubleshooting instincts and willingness to follow structured processes.
 
 </li>
 <li>
 Comfortable using ticketing tools (e.g., Zendesk, Jira) and remote support software
 
 </li>
 </ul>
</div>

Technical Support Repersentative L1

Explore 284+ Technical support associate in Lahore this August. Find roles across top companies and apply now to boost your career.