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client relations specialist

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client relations executive

SNAP14 Production

<div>
 As the face of SNAP14 to our clients, the Client Relations Executive plays a pivotal role in creating and nurturing relationships, ensuring satisfaction, and driving growth within client accounts. This position is designed for someone who thrives on people interaction, understands the rhythm of production, and represents SNAP14&rsquo;s signature dependability and elegance in every exchange.
 
 
 The Client Relations Executive is responsible for creating, nurturing and maintaining strong relationships with potential, new and existing clients, ensuring high satisfaction levels, and strategically managing client communication, referrals, and engagement initiatives. While this role does not involve creating a client relations strategy, it requires a strategic mindset to ensure that all client interactions and brand messaging efforts align with SNAP14&rsquo;s luxury and exclusive positioning.
 
 
 The Client Relations Executive ensures that every client experience is seamless, positive, and aligned with SNAP14&rsquo;s values of communication, initiative, dependability, teamwork and results-orientation. This role bridges creative, marketing, and production teams, ensuring that client expectations are not only met but exceeded and that relationships evolve into long-term partnerships.
 
 
 
 
 Key Responsibilities:
 
 
 
 
 Client Relations &amp; Experience Management
 
 
 - Act as the primary point of contact for all client-related matters, ensuring seamless communication and high satisfaction.
 
 - Maintain 80% direct client engagement quarterly through personalized check-ins, informal follow-ups, and strategic touchpoints.
 
 - Maintain a deep understanding of each client&rsquo;s brand, preferences, and ongoing needs to anticipate support and offer tailored solutions.
 
 - Develop and oversee client onboarding experiences, including welcome letters, gifting strategies, and VIP treatment.
 
 - Own the whole client journey experience from potential deal to post project followup. This will include receiving briefs, conducting client meetings, facilitating payments and completing client agreements.
 
 - Prepare and negotiate project estimates and proposals as the clients advocate.
 
 - Manage client satisfaction surveys, referrals, and engagement reports, ensuring continuous improvement.
 
 - Plan and execute client retention initiatives, including wrap-up dinners, project gifting, and ongoing relationship-building activities.
 
 - Ensure client feedback is collected, analyzed, and used to optimize services while maintaining a luxury brand image.
 
 - Maintain clear and up-to-date records of all client communications, feedback, and project details within SNAP14&rsquo;s CRM system.
 
 
 
 Client Communication &amp; Quality Assurance
 
 
 - Act as the final internal checkpoint for project deliverables &mdash; ensuring alignment with brand tone, creative direction, and client expectations before submission.
 
 - Monitor and maintain internal quality control standards across all departments for matters that impact the client relationships.
 
 - Review deliverables (stills, motion, edits, etc.) for quality, accuracy, and attention to detail.
 
 - Ensure that all client-facing communication aligns with SNAP14&rsquo;s high-end branding and service excellence.
 
 - Oversee smooth communication protocols, ensuring quick response times, availability, and clear messaging.
 
 - Push internal teams (production, finance, and GM) to stay within budget and ensure projects meet client expectations.
 
 - Ensure that clients are protected from internal challenges, controlling the environment to maintain a positive experience.
 
 - Work closely with the production team to guarantee a plan B is always in place for project logistics, transportation, and accommodations.
 
 
 
 Client Referrals &amp; Relationship Expansion
 
 
 - Strengthen existing client relationships by identifying new opportunities for collaboration, repeat business, and referrals.
 
 - Develop a structured approach for client referrals, ensuring consistent referrals per year.
 
 - Proactively search for and engage with potential ideal clients.
 
 - Schedule follow-up meetings at project completion to foster long-term engagement and client expansion opportunities.
 
 - Proactively identify upselling and cross-selling opportunities, ensuring clients are aware of SNAP14&rsquo;s full range of services.
 
 - Maintain and update the client tracking system, ensuring accurate records of engagement and relationship history.
 
 
 
 Brand Marketing &amp; PR Support
 
 
 - Work with the marketing team to enable brand communication efforts, ensuring that all client touchpoints, marketing materials, and PR activities reflect the brand&rsquo;s positioning.
 
 - Work with the marketing team to ensure that brand messaging remains consistent, compelling, and results-driven.
 
 - Assist the marketing team on the public relations efforts, including influencer partnerships, media placements, and brand storytelling initiatives.
 
 - Represent SNAP14 at industry networking events, client meetings, and partnership engagements.
 
 - Support leadership in identifying high-value PR, media, and award opportunities to elevate SNAP14&rsquo;s industry presence.
 
 
 
 Collaboration with Internal Teams
 
 
 - Provide strategic input to the marketing team on brand messaging and storytelling approaches.
 
 - Guide the marketing team to ensure client communication strategies are aligned with our clients.
 
 - Work with marketing to ensure all client communication, marketing campaigns, and brand initiatives drive long-term client loyalty and engagement.
 
 
 
 
 Our Company Values:
 
 
 Dependability: Delivering consistent and reliable results in every task.
 
 Teamwork: Collaborating effectively to achieve shared goals.
 
 Communication: Ensuring clarity and transparency in all interactions.
 
 Initiative: Proactively identifying opportunities for improvement.
 
 Results Orientation: Striving for impactful and measurable outcomes.
 
 
 
 
 Why Join SNAP14?
 
 
 At SNAP14, we create compelling, high-end visual content for the fashion, beauty, luxury, and lifestyle industries. As the Client Relations Executive, you will play a pivotal role in nurturing client relationships and ensuring the company&rsquo;s premium positioning in the market. If you are passionate about client experience, relationship management, and high-end marketing, this role is for you.
 
 
 
 Requirements
 
 
 
 Skills &amp; Competencies:
 
 
 - Strong client relationship management skills, with experience in luxury, fashion, or high-end industries.
 
 - Ability to think strategically while focusing on executional excellence in client communication and brand positioning.
 
 - Excellent communication, interpersonal, and negotiation skills, ensuring positive long-term client relationships.
 
 - Understanding of PR, influencer marketing, and industry networking, ensuring maximum brand visibility.
 
 - Proven experience in client engagement, referral generation, and retention initiatives.
 
 - Exceptional attention to detail, ensuring all client interactions reflect SNAP14&rsquo;s commitment to excellence.
 
 - High level of discretion and professionalism, particularly when handling VIP and high-profile clients.
 
 
 
 
 
 Requirements:
 
 
 - 3&ndash;5 years of experience in client servicing, production coordination, or account management preferably within a high-end industry.
 
 - Strong background in client experience, client gifting strategies, VIP relationship management, and high-touch service models.
 
 - Eye for detail with a high standard for quality and consistency.
 
 - Highly organized with strong follow-up and problem-solving skills.
 
 - Fluent in English (written and verbal); proficiency in Arabic and other languages are a plus.
 
 - Proficient in CRM and workflow management tools (Zoho preferred).
 
 - Proven ability to manage client satisfaction tracking, quality assurance protocols, and retention strategies.
 
 
 
 Benefits
 
 
 Mobile phone line
 
 ADSL package
 
 Unlimited Personal Time Off after 3 months
 
 Ability to request remote working days after 3 months
 
 Annual employee profit share
 
 Health insurance
 
 Social Insurance
 
 Ability to apply for the Professional Growth Program after 1 year
 
 
 
 
</div>

Client Relations Executive

Reno Design and Finish

<div>
 
 Operations Executive
 
 
 
 About the Role
 
 
 
 We are an architectural design and contracting company seeking a dynamic coordinator to handle client inquiries, support operations, and manage supplier relations. This role bridges client communication, procurement, and community management, ensuring smooth operations from first inquiry to project execution.
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Act as the main contact for client follow-ups, quotations, and updates.
 </li>
 <li>
 Prepare quotations and proposals and maintain records.
 </li>
 <li>
 Issue purchase orders and follow up with suppliers on delivery and specifications.
 </li>
 <li>
 Build and maintain supplier database (furniture, cladding, finishing materials).
 </li>
 <li>
 Manage social media community: reply to comments, messages, and post daily stories.
 </li>
 <li>
 Track and report daily/weekly updates on leads, fees, quotations, and supplier status.
 </li>
 <li>
 Support management in client account handling and ensure high service standards.
 </li>
 </ul>
 
 
 Requirements
 
 
 <ul>
 <li>
 Minimum 2 years&rsquo; experience in operation handling, coordination, procurement, or similar.
 </li>
 <li>
 Background in interior design, furniture supply, or contracting industry is a strong advantage.
 </li>
 <li>
 Strong communication in Arabic &amp; English (written and spoken).
 </li>
 <li>
 Organized and detail-oriented, able to handle multiple tasks at once.
 </li>
 <li>
 Proficiency in Microsoft Office / Google Workspace / AI tools.
 </li>
 <li>
 Familiarity with social media platforms (Facebook, Instagram, LinkedIn, WhatsApp Business).
 </li>
 </ul>
 
 
 Compensation
 
 
 <ul>
 <li>
 Salary: 14,000 &ndash; 18,000 EGP depending on experience.
 </li>
 <li>
 Bonus/incentives based on performance and client conversion.
 </li>
 </ul>
 
 
 Location
 
 
 <ul>
 <li>
 Heliopolis, Cairo, Egypt
 </li>
 </ul>
</div>

Operations Executive

Classera

<div>
 
 Role Overview
 
 
 
 We are seeking a
 
 discreet, detail-driven, and highly organized Executive Assistant
 
 to support senior leadership in a fast-paced
 
 Venture Capital / Private Equity
 
 environment.
 
 
 This role requires strong business acumen, exceptional communication skills, and the ability to manage complex scheduling, investor relations coordination, and deal-related administrative processes with the utmost confidentiality and precision.
 
 
 You will serve as the
 
 operational right hand
 
 to the Managing Partner, ensuring efficient day-to-day management of time, meetings, communications, and follow-ups &mdash; while maintaining a clear understanding of the firm&rsquo;s portfolio, investments, and ecosystem.
 
 
 
 Key Responsibilities
 
 
 
 
 Executive &amp; Administrative Support
 
 
 
 <ul>
 <li>
 Manage complex calendars, meeting schedules, investor calls, and travel logistics (domestic and international).
 </li>
 <li>
 Prepare agendas, briefing notes, and key talking points ahead of partner meetings and board discussions.
 </li>
 <li>
 Handle confidential correspondence, investor communication, and follow-ups with professionalism and discretion.
 </li>
 <li>
 Draft, proofread, and format investment memos, presentations, and client communications.
 </li>
 <li>
 Maintain filing systems for NDAs, deal documents, and portfolio company updates.
 
 
 </li>
 </ul>
 
 Investor Relations &amp; Deal Coordination
 
 
 
 <ul>
 <li>
 Coordinate investor communications, quarterly reporting, and data room updates.
 </li>
 <li>
 Support due diligence processes &mdash; organizing materials, tracking submissions, and liaising with portfolio company contacts.
 </li>
 <li>
 Maintain contact databases (CRM) for investors, co-investors, and portfolio executives.
 </li>
 <li>
 Assist in scheduling and coordinating roadshows, pitch events, and industry conferences.
 
 
 </li>
 </ul>
 
 Operational &amp; Strategic Support
 
 
 
 <ul>
 <li>
 Act as a bridge between the leadership team and internal/external stakeholders, ensuring smooth information flow.
 </li>
 <li>
 Track key deadlines, action items, and deliverables across ongoing deals and firm initiatives.
 </li>
 <li>
 Support firm-wide initiatives such as annual general meetings, offsites, and investor networking events.
 </li>
 <li>
 Assist with expense tracking, vendor coordination, and basic finance or compliance documentation as needed.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Finance, or related field (Master&rsquo;s preferred).
 </li>
 <li>
 5+ years of experience as an Executive Assistant, ideally in a Venture Capital, Private Equity, Investment Banking, or Family Office environment.
 </li>
 <li>
 Strong understanding of financial and investment terminology.
 </li>
 <li>
 Excellent command of English (Arabic is an advantage).
 </li>
 <li>
 Advanced proficiency with MS Office Suite, Google Workspace, and CRM tools (Affinity, HubSpot, or Salesforce).
 </li>
 <li>
 Proven ability to handle confidential and sensitive information with integrity.
 </li>
 <li>
 Highly organized, proactive, and able to work under pressure in a dynamic setting.
 
 
 </li>
 </ul>
 
 Key Attributes
 
 
 
 <ul>
 <li>
 Exceptional attention to detail and time management.
 </li>
 <li>
 Emotionally intelligent communicator; professional yet approachable demeanor.
 </li>
 <li>
 Strong commercial awareness and understanding of investor dynamics.
 </li>
 <li>
 Able to anticipate needs, think ahead, and prioritize effectively.
 </li>
 <li>
 Comfortable interacting with high-net-worth individuals, investors, and executives.
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 Competitive compensation package with performance-based bonus.
 </li>
 <li>
 Exposure to senior leadership, investors, and high-growth portfolio companies.
 </li>
 <li>
 A fast-moving, intellectually stimulating environment at the intersection of finance, innovation, and entrepreneurship.
 </li>
 <li>
 Opportunities for professional growth within the investment ecosystem.
 </li>
 </ul>
</div>

Executive Assistant

Savills Middle East

<div>
 
 The Role
 
 
 
 The Marketing Executive plays a pivotal role in driving the success of our client&rsquo;s marketing efforts. This role involves collaborating closely with the client to develop innovative marketing strategies and seamlessly executing tactical advertising campaigns, both at the corporate and project levels. By combining strategic thinking with creative implementation, the Marketing Executive ensures impactful results and enhances brand presence.
 
 
 Savills is a globally recognised real estate brand and offers the opportunity for growth and development. We are looking for a motivated and professional individual with an interest in benefiting from the support and experience the brand can offer.
 
 
 
 
 Key Responsibilities
 
 
 
 
 In conjunction with the Marketing Manager, develop and implement innovative, comprehensive, and relevant marketing plans for all relevant projects.
 
 
 
 This Includes
 
 
 
 <ul>
 <li>
 Market research
 </li>
 <li>
 Positioning and brand development
 </li>
 <li>
 Advertising and promotion
 </li>
 <li>
 Event management, including activations and launches
 </li>
 <li>
 Communications, public relations, community consultation, and the sales release schedule
 </li>
 <li>
 Supplier management and production execution
 
 
 </li>
 </ul>
 
 Additionally, You Will Be Asked To
 
 
 
 <ul>
 <li>
 Maintain the day-to-day marketing budget for relevant projects
 </li>
 <li>
 Implement tactical marketing campaigns
 </li>
 <li>
 Liaise constantly with the sales team to ensure they have all relevant sales and promotional information to effectively promote opportunities to customers
 </li>
 <li>
 Collate, monitor, and assess data on a weekly and monthly basis, including sales, traffic, and website reports
 </li>
 <li>
 Ensure that up-to-date competitor and market trend information is communicated to the team regularly
 </li>
 <li>
 Review and address the brand&rsquo;s onsite and online presence on a weekly basis
 </li>
 <li>
 Draft reports for campaigns, events, and other projects
 </li>
 <li>
 Understand the needs of all internal stakeholders by attending regular meetings and maintaining records of these meetings as required.
 </li>
 <li>
 Work with external consultants, including advertising and public relations agencies, as well as other external consultants.
 
 
 </li>
 </ul>
 
 Knowledge
 
 
 
 
 
 
 Skills, Knowledge and Experience
 
 
 
 
 
 <ul>
 <li>
 A sound knowledge of key marketing principles and the implementation of marketing strategies
 </li>
 <li>
 Project and/or brand marketing experience in the property industry would be highly valued
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 <ul>
 <li>
 Analytical and problem-solving skills
 </li>
 <li>
 Interpersonal, verbal, and written communication and presentation skills
 </li>
 <li>
 Project management skills, including critical path development
 </li>
 <li>
 Time management skills with the ability to deliver under tight deadline for multiple projects
 </li>
 <li>
 Ability to work independently
 </li>
 <li>
 Self-motivating
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Computer literate with proficiency in using Microsoft Office applications i.e. Word, PowerPoint and Excel
 </li>
 <li>
 Excellent command of both the Arabic and English language
 </li>
 <li>
 Bachelor&rsquo;s degree in marketing, communications, or other relevant degree
 
 
 </li>
 </ul>
 Over 42,000 people work for us in more than 700 offices all over the world. This breadth of global coverage, combined with specialist services and market insight, means we'll always have an expert who is local to you.
</div>

Marketing Executive

<div>
 SNAP14 is seeking a Brand Marketing Executive to steward the brand&rsquo;s presence across every touchpoint. This role is dedicated to amplifying awareness, driving meaningful industry engagement, and supporting inbound growth through elevated brand marketing and communication initiatives.
 
 
 As the strategic sales and marketing mind of the team, the Brand Marketing Executive ensures that every campaign, message, and client interaction reflects SNAP14&rsquo;s luxury positioning and distinctive voice. While not responsible for developing marketing strategy, this role requires a deeply strategic mindset and someone who understands how to translate brand direction into action that protects and enhances SNAP14&rsquo;s reputation.
 
 
 The ideal candidate brings a refined understanding of brand positioning, PR, sales funnel planning and marketing execution, ensuring the brand maintains its premium, international-standard presence. Working closely with the Creative Content Specialist and Account-Based Marketing Automation &amp; Intelligence Specialist, they orchestrate cohesive campaigns that express SNAP14&rsquo;s elegance, dependability, and modern chic.
 
 
 
 Key Responsibilities:
 
 
 
 
 Brand Marketing &amp; Strategy Execution
 
 
 <ul>
 <li>
 Translate brand strategy into actionable marketing initiatives that strengthen SNAP14&rsquo;s position as a leading luxury creative production agency.
 
 </li>
 <li>
 Design, oversee, and continuously refine the sales funnel and client journey, ensuring every touchpoint reflects SNAP14&rsquo;s dependability, elegance, and international standards.
 
 </li>
 <li>
 Plan and manage marketing campaigns that support lead generation, conversion, and client retention goals.
 
 </li>
 <li>
 Ensure every campaign reinforces the brand&rsquo;s visual identity, tone of voice, and positioning in line with SNAP14&rsquo;s values.
 
 
 
 </li>
 </ul>
 
 Client Journey &amp; Experience Design
 
 
 <ul>
 <li>
 Strategically map and manage the client journey across marketing, sales, and post-project phases.
 
 </li>
 <li>
 Collaborate with the Client Relations Executive to ensure consistent and high-quality client experiences at each interaction.
 
 </li>
 <li>
 Identify opportunities to enhance brand engagement through storytelling, PR initiatives, and personalized communication.
 
 
 
 </li>
 </ul>
 
 Campaign Management &amp; Collaboration
 
 
 <ul>
 <li>
 Lead the development of integrated campaigns in collaboration with the Creative Content Specialist and Account-Based Marketing Automation &amp; Intelligence Specialist.
 
 </li>
 <li>
 Align campaign objectives with broader business goals, ensuring each effort contributes to lead generation and relationship growth.
 
 </li>
 <li>
 Monitor performance metrics, analyze data, and translate insights into actionable improvements.
 
 
 
 </li>
 </ul>
 
 PR, Communication &amp; Brand Presence
 
 
 <ul>
 <li>
 Plan and coordinate PR, partnerships, and press initiatives to amplify brand presence in luxury, fashion, and lifestyle markets.
 
 </li>
 <li>
 Craft or review external communications, press releases, and thought leadership content to ensure they align with SNAP14&rsquo;s tone and values.
 
 </li>
 <li>
 Manage and maintain relationships with media, influencers, and industry partners to increase exposure and opportunities.
 
 </li>
 <li>
 Represent SNAP14 at industry networking events, and partnership engagements.
 
 </li>
 <li>
 Identifying high-value PR, media, and award opportunities to elevate SNAP14&rsquo;s industry presence.
 
 
 
 </li>
 </ul>
 
 Cross-Team Coordination
 
 
 <ul>
 <li>
 Collaborate closely with internal teams to ensure marketing efforts are synchronized with production schedules, client communications, and business development priorities.
 
 </li>
 <li>
 Support leadership in identifying high-value opportunities for exposure, recognition, and partnerships across regional and international markets.
 
 </li>
 <li>
 Provide clear strategic direction to ensure marketing activities drive measurable results and long-term growth.
 
 
 
 </li>
 </ul>
 
 Our Company Values:
 
 
 Dependability: Delivering consistent and reliable results in every task.
 
 Teamwork: Collaborating effectively to achieve shared goals.
 
 Communication: Ensuring clarity and transparency in all interactions.
 
 Initiative: Proactively identifying opportunities for improvement.
 
 Results Orientation: Striving for impactful and measurable outcomes.
 
 
 
 
 Why Join SNAP14?
 
 
 At SNAP14, we create compelling, high-end visual content for the fashion, beauty, luxury, and lifestyle industries. As the Brand Marketing Executive, you will play a pivotal role in overseeing brand communications and ensuring the company&rsquo;s premium positioning in the market. If you are passionate about client experience, relationship management, and high-end marketing, this role is for you.
 
 
 
 Requirements
 
 
 
 Skills &amp; Competencies:
 
 
 - Strong understanding of marketing strategy, sales funnels, and client journeys.
 
 - Ability to think strategically while focusing on executional excellence in client communication and brand positioning.
 
 - Excellent communication and storytelling skills with a focus on luxury branding.
 
 - Understanding of PR, influencer marketing, and industry networking, ensuring maximum brand visibility.
 
 - Proven experience in client engagement, referral generation, and retention initiatives.
 
 - Exceptional attention to detail, ensuring all client interactions reflect SNAP14&rsquo;s commitment to excellence.
 
 
 
 
 
 Requirements:
 
 
 - Strong understanding of B2B sales/marketing cycles.
 
 - 5+ years of experience in brand marketing, PR, or communications in a high-end industry.
 
 - Strong background in client experience, VIP relationship management, and high-touch service models.
 
 - Experience in managing brand partnerships, PR placements, and client gifting strategies.
 
 - Fluent in English (written and verbal); proficiency in Arabic is a plus.
 
 - Experience in fashion, luxury, or creative industries preferred.
 
 - Proven ability to manage client satisfaction tracking, quality assurance protocols, and retention strategies.
 
 
 
 Benefits
 
 
 Mobile phone line
 
 ADSL package
 
 Unlimited Personal Time Off after 3 months
 
 Ability to request remote working days after 3 months
 
 Annual employee profit share
 
 Health insurance
 
 Social Insurance
 
 Ability to apply for the Professional Growth Program after 1 year
 
 
 
 
</div>

Brand Marketing Executive

Bosta

<div>
 
 About Bosta:
 
 
 
 Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt and KSA. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience all together to provide a one-stop-shop for delivery solutions.
 
 
 We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.
 
 
 The Role!
 
 
 This is the ideal role for someone with B2B customer success experience, who&rsquo;s looking for their first steps towards account management. You&rsquo;ll collaborate closely with other members of the Commercial team to ensure that our partners are set up to be successful.
 
 
 As an Account Manager, you will be one of the pioneering members who are responsible for managing a defined portfolio of major clients and positively contribute to expanding business relations and the retention of existing clients.
 
 
 
 What will you do?
 
 
 
 <ul>
 <li>
 Be the primary point of contact and build long-term relationships with clients
 </li>
 <li>
 Help the clients through email, phone, online/virtual presentations, screen-share and in person meetings
 </li>
 <li>
 Develop a trusted advisor relationship with key accounts, client stakeholders
 </li>
 <li>
 Ensure the timely and successful delivery of our solutions according to clients&rsquo; needs and objectives
 </li>
 <li>
 Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
 </li>
 <li>
 Forecast and track key account metrics/goals
 </li>
 <li>
 Enhance department and organization&rsquo;s reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
 </li>
 <li>
 Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis
 </li>
 <li>
 Monitor and analyze customer&rsquo;s usage of our service
 </li>
 <li>
 Liaise between the customer and internal teams
 
 
 
 </li>
 </ul>
 
 Who are you?
 
 
 
 <ul>
 <li>
 3+ years of experience in a similar role in the shipping/logistics field is a preferable
 </li>
 <li>
 Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level
 </li>
 <li>
 Proven ability to manage multiple tasks at a time while paying strict attention to detail
 </li>
 <li>
 Excellent listening, negotiation, and presentation skills
 </li>
 <li>
 Excellent verbal and written communications skills
 </li>
 <li>
 Self-motivated and able to thrive in a results-driven environment
 </li>
 <li>
 Natural relationship builder with integrity, reliability, and maturity
 </li>
 <li>
 Ability to prioritize among competing tasks
 </li>
 <li>
 Critical thinking and problem-solving skills
 </li>
 <li>
 Excellent time management skills
 </li>
 <li>
 Keen attention to detail and adherence to deadlines
 </li>
 <li>
 Experience with CRM system is a plus
 </li>
 <li>
 Able to work in a start-up field
 
 
 
 </li>
 </ul>
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>

Senior Account Manager (Logistics Field)

<div>
 
 About Bosta:
 
 
 
 Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt and KSA. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience all together to provide a one-stop-shop for delivery solutions.
 
 
 We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.
 
 
 The Role!
 
 
 This is the ideal role for someone with B2B customer success experience, who&rsquo;s looking for their first steps towards account management. You&rsquo;ll collaborate closely with other members of the Commercial team to ensure that our partners are set up to be successful.
 
 
 As an Account Manager, you will be one of the pioneering members who are responsible for managing a defined portfolio of major clients and positively contribute to expanding business relations and the retention of existing clients.
 
 
 
 About Bosta Box:
 
 
 
 Bosta Box is one of Bosta&rsquo;s projects, designed to handle bulky and large-scale B2B shipments. Leveraging advanced technology and smart logistics solutions, the service enables retailers to seamlessly deliver goods from their warehouses or main hubs directly to their stores. This ensures faster turnaround, reliable fulfillment, and operational efficiency. By combining tailored solutions for heavy and high-volume shipments with data-driven operations and real-time tracking, Bosta Box empowers businesses to scale efficiently while maintaining smooth and transparent supply chain operations.
 
 
 
 What will you do?
 
 
 
 <ul>
 <li>
 Be the primary point of contact and build long-term relationships with clients
 </li>
 <li>
 Help the clients through email, phone, online/virtual presentations, screen-share and in person meetings
 </li>
 <li>
 Develop a trusted advisor relationship with key accounts, client stakeholders
 </li>
 <li>
 Ensure the timely and successful delivery of our solutions according to clients&rsquo; needs and objectives
 </li>
 <li>
 Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
 </li>
 <li>
 Forecast and track key account metrics/goals
 </li>
 <li>
 Enhance department and organization&rsquo;s reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
 </li>
 <li>
 Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis
 </li>
 <li>
 Monitor and analyze customer&rsquo;s usage of our service
 </li>
 <li>
 Liaise between the customer and internal teams
 
 
 
 </li>
 </ul>
 
 Who are you?
 
 
 
 <ul>
 <li>
 1-2 years of experience in a similar role in the shipping/logistics field is a preferable
 </li>
 <li>
 Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level
 </li>
 <li>
 Proven ability to manage multiple tasks at a time while paying strict attention to detail
 </li>
 <li>
 Excellent listening, negotiation, and presentation skills
 </li>
 <li>
 Excellent verbal and written communications skills
 </li>
 <li>
 Self-motivated and able to thrive in a results-driven environment
 </li>
 <li>
 Natural relationship builder with integrity, reliability, and maturity
 </li>
 <li>
 Ability to prioritize among competing tasks
 </li>
 <li>
 Critical thinking and problem-solving skills
 </li>
 <li>
 Excellent time management skills
 </li>
 <li>
 Keen attention to detail and adherence to deadlines
 </li>
 <li>
 Experience with CRM system is a plus
 </li>
 <li>
 Able to work in a start-up field
 
 
 
 </li>
 </ul>
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>

Account Manager (Bosta Box)

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