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client relations specialist

broeckconsultancy

<p> <strong>Location:</strong> Dubai, UAE</p>
<p> <strong>Position:</strong> Client Relations &amp; Video Production Specialist (Multilingual   English, French &amp; Arabic)</p>
<p>We are seeking a highly motivated and trilingual professional to join our team in a dynamic hybrid role. The <strong>Client Relations &amp; Video Production Specialist</strong> will serve as the primary liaison between our international clients and our creative department while leading the production of engaging marketing videos and social media content.</p>
<p>This position requires a combination of <strong>strong client communication skills</strong>, <strong>on-camera confidence</strong>, and <strong>technical proficiency in video editing and digital storytelling</strong>. The ideal candidate will help strengthen our client relationships and elevate our brand presence through high-quality, performance-driven content.</p>
<p> <strong>Key Responsibilities</strong> I. Digital Content Production &amp; Creative Execution</p>
<ul>
<li>
<p> <strong>Video Production:</strong> Plan, shoot, edit, and deliver professional video content for marketing campaigns, client features, and corporate presentations.</p>
</li>
<li>
<p> <strong>Post-Production &amp; Editing:</strong> Edit and master videos with strong storytelling flow, motion graphics, and sound design using Adobe Premiere Pro and After Effects.</p>
</li>
<li>
<p> <strong>Social Media Optimization:</strong> Adapt and optimize video content for maximum performance on digital platforms (Instagram, TikTok, YouTube, etc.).</p>
</li>
<li>
<p> <strong>Creative Innovation:</strong> Utilize AI tools and modern creative techniques to enhance workflow efficiency and visual quality.</p>
</li>
</ul>
<p>II. Client Coordination &amp; Multilingual Communication</p>
<ul>
<li>
<p> <strong>Client Relationship Management:</strong> Act as the main point of contact for international clients, managing communications, feedback, and project timelines from start to finish.</p>
</li>
<li>
<p> <strong>Trilingual Communication:</strong> Handle all client interactions fluently in English, French, and Arabic (spoken and written).</p>
</li>
<li>
<p> <strong>On-Camera &amp; Voice Talent:</strong> Represent the company on video as a confident, articulate, and professional brand presenter.</p>
</li>
<li>
<p> <strong>Strategic Reporting:</strong> Prepare and deliver clear updates, proposals, and presentations to clients and internal teams.<br> <br> </p>
<p> <strong>Required Skills and Qualifications</strong> </p>
<ul>
<li>
<p> <strong>Languages:</strong> Native or near-native fluency in English, French, and Arabic (mandatory).</p>
</li>
<li>
<p> <strong>Video Editing Expertise:</strong> Proficiency in Adobe Premiere Pro, After Effects, and related software.</p>
</li>
<li>
<p> <strong>Client-Facing Experience:</strong> Previous experience in client coordination, account management, or communications.</p>
</li>
<li>
<p> <strong>Presentation Skills:</strong> Strong on-camera presence and excellent verbal communication skills.</p>
</li>
<li>
<p> <strong>Organizational Skills:</strong> Ability to manage multiple projects under tight deadlines while maintaining quality and attention to detail.</p>
</li>
</ul>
<p> <strong>Salary:</strong> 2,500 AED / 1,991 TND<br> <strong>Visa:</strong> Dubai work visa provided</p>
<p> <strong>How to Apply:</strong> <br>If you are a skilled communicator and video editor who enjoys representing a brand on camera and managing client relationships, please send your CV to:<br> <br> <strong>+971 50 658 3297</strong> <br> <strong> broeckconsultancy@gmail.com </strong> </p>
</li>
</ul>

Client Coordinator (Trilingual) & Content Executive

HBS Group

<div>
 <p>
  We are seeking a polished and proactive Receptionist to join our team. In this client-facing role, you will play a key part in delivering exceptional service throughout the client journey&mdash;ensuring a seamless experience from initial contact to ongoing support&mdash;while strictly adhering to our policies on confidentiality and professionalism.
 </p>
 <p>
  As a representative of our brand, you will interact with clients across various channels, address inquiries, resolve concerns, and promote our services with clarity and confidence. A commitment to excellence, discretion, and client satisfaction is essential.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Key Responsibilities:
 </p>
 <ul>
  <li>
   Serve as the first point of contact for clients, providing prompt and professional assistance.
  </li>
  <li>
   Manage client communications via phone, email, and in person with a high level of service.
  </li>
  <li>
   Present and explain company services to new and existing clients clearly and accurately.
  </li>
  <li>
   Maintain accurate and up-to-date client records and interaction logs.
  </li>
  <li>
   Handle client concerns or complaints with efficiency, empathy, and resolution-focused communication.
  </li>
  <li>
   Coordinate with internal departments to ensure smooth service delivery.
  </li>
  <li>
   Uphold company policies and maintain strict confidentiality in all client dealings.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  Requirements:
 </p>
 <ul>
  <li>
   Minimum 1 years of UAE-based experience in a customer service or client relations role (required).
  </li>
  <li>
   Bachelor&rsquo;s degree (preferred).
  </li>
  <li>
   Excellent verbal and written communication skills in English.
  </li>
  <li>
   Professional appearance and strong interpersonal skills.
  </li>
  <li>
   Discreet, reliable, and customer-focused attitude.
  </li>
  <li>
   High attention to detail and the ability to multitask in a fast-paced environment.
  </li>
  <li>
   Experience dealing with high-net-worth individuals (HNWI) or VIP clients is an advantage.
  </li>
  <li>
   Previous experience in luxury sectors such as high-end retail, hospitality, or finance is preferred.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  Salary: AED 5000- AED 6000
 </p>
 <p>
  <br/>
 </p>
 <p>
  Work Schedule:
 </p>
 <p>
  Monday to Friday | 9:00 AM &ndash; 6:00 PM
 </p>
 <p>
  Saturday -Remote I 9:00 AM - 1:00 PM
 </p>
</div>


Receptionist

XM Radio

<div><div><div><b>Kazakh-Speaking Client Relations Manager<br>
</b></div><div></div><br>
<div><b>The Role:</b></div><div></div><div><br>
We are looking for a passionate and self-motivated professional to join our Client Relations team.</div></div>
<div><div><h3 class="jobSectionHeader"><b>The main responsibilities of the position include:</b></h3><ul><li><ul><li>
Develop and maintain excellent relationships with prospective and existing clients.</li><li>
Responsible for activating new client leads and following up with potential clients.</li><li>
Handle client inquiries and ensure that high level service is provided.</li><li>
Perform personal clientele analysis and take actions as required.</li><li>
Stay abreast of the latest developments, products and marketing promotions that Trading Point launches and the relevant terms and conditions; and communicate them to the clients.</li><li>
Ensure compliance with the company&rsquo;s legal guidelines and compliance procedures.</li><li>
Provide suggestions on system enhancements.</li><li>
Act in the best interest of the company at all times, and cooperate with the rest of the Client Relations team in order to perform business development.</li><li>
Contribute to the team effort by achieving targeted results.</li><li>
Cooperate effectively with other departments as necessary.</li></ul></li></ul></div></div>
<div><div><h3 class="jobSectionHeader"><b>Main requirements:</b></h3><ul><li><ul><li>
Degree in any business-related field.</li><li>
Client handling experience in the financial services sector will be considered an advantage.</li><li>
Fluent Kazakh speaker with excellent oral and written skills in English.</li><li>
Reliable, with integrity of character.</li><li>
Outstanding communication and interpersonal skills.</li><li>
Dynamic, innovative and target oriented.</li><li>
Strong computer literacy.</li><li>
Valid work permit required.</li></ul></li></ul></div></div>
<div><div><h3 class="jobSectionHeader"><b>Benefit from:</b></h3><ul><li><ul><li>
Attractive remuneration package plus performance related reward</li><li>
Intellectually stimulating work environment</li><li>
Continuous personal development and international training opportunities</li></ul></li></ul></div></div>
<div><div><h3 class="jobSectionHeader"><b>The Hiring Experience: What Awaits You</b></h3><ul><li><ul><li>
Let&rsquo;s Connect &ndash; Intro Chat with Talent Acquisition and Your Future Team</li><li>
Show Your Skills &ndash; Live Technical Session</li></ul></li></ul></div></div><br>
<div></div>
<div><div><b>
All applications will be treated with strict confidentiality!</b></div></div><br>
<div></div>
<div><div>
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</div></div></div>

Kazakh-Speaking Client Relations Manager

Yoocha Matcha

<p><b>About the Role:</b></p><p>YOOCHA MATCHA&reg; is a fast-growing matcha supplier for 800+ caf&eacute;s and specialty coffee shops across the GCC. We&rsquo;re looking for an enthusiastic person who&rsquo;s interested in sales, client relations, and business growth. You&rsquo;ll support the sales team in building strong client relationships, managing sales processes, and ensuring smooth coordination. This role is perfect for someone eager to learn, grow, and build a long-term career with us.</p><p><b>Responsibilities:</b></p><ul><li>Serve as the main point of contact for clients, maintaining regular communication to ensure satisfaction and retention.</li><li>Handle client inquiries, resolve concerns, and address any product-related or service issues in a timely and professional manner.</li><li>Collaborate with the sales team to ensure timely order processing, delivery, and customer satisfaction.</li><li>Maintain an accurate and up-to-date sales pipeline in the CRM, tracking all sales activities.</li><li>Oversee client order fulfilment, handling order processing, payment coordination, delivery tracking, and post-purchase client support.</li><li>Produce weekly and monthly sales reports, monitoring key metrics like orders, revenue, and new clients.</li><li>Manage the CRM database, ensuring accurate and up-to-date client information.</li><li>Assist the sales team with prospecting, lead generation, and follow-up activities.</li></ul><p><b>Requirements:</b></p><ul><li>Recent graduate in Business Administration or a related field.</li><li>At least 1 year experience or exposure in sales, customer service, or client-facing roles</li><li>Proficient in Microsoft Office Suite (Excel, Word, PowerPoint).</li><li>Familiar with customer relationship management (CRM) systems.</li><li>Fluent in English and Arabic; both written and verbal.</li><li>Strong teamwork, organizational, and customer service skills.</li><li>Proactive, detail-oriented, and eager to learn.</li></ul><p>Job Types: Full-time, Permanent</p><p>Pay: AED5,000.00 - AED6,000.00 per month</p><p>Experience:</p><ul><li>sales or customer service: 1 year (Preferred)</li></ul><p>Language:</p><ul><li>Arabic (Required)</li></ul>

Sales Admin/ Customer Service - Arabic Speaking

Lufthansa Technik

<div>
 The sky&rsquo;s the limit in Dubai - join our dynamic Fulfillment team and play a pivotal role in delivering excellence for the Aircraft Component Segment across the thriving Middle East and Africa region! Ready to soar? Apply today.
 <br/>
 <br/>
 <strong>
  Tasks
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Central contact person within customer service for all issues of daily operational business of high complexity and escalation
  </li>
  <li>
   Manage the customer relationship at operational level and ensure its ongoing development
  </li>
  <li>
   Monitor costs and revenue on the relevant customer contract independently.
  </li>
  <li>
   Analyze profitability and ensure invoicing in line with customer contract
  </li>
  <li>
   Identify and manage revenue opportunities and realize cross- and up-selling potential within area of responsibility
  </li>
  <li>
   Processing and management of customer complaints; ensure feedback within LHT&rsquo;s Quality Management System
  </li>
  <li>
   Prepare performance dialog with the customer and internal interfaces within LHT and lead it based on the available reports and KPIs
  </li>
  <li>
   Assume key user functionality for projects, processes and interfaces; Assist and instruct employees
  </li>
  <li>
   Develop and implement customer-specific special processes
  </li>
  <li>
   Ensure that customer information systems are well maintained and that operational customer service receives all necessary work information
  </li>
  <li>
   Work in and with various IT systems, such as SAP, E-bat, MAX-LRU, SAP
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Knowledge of economic principles and contexts
  </li>
  <li>
   Fluent in English, Arabic and/or German desirable
  </li>
  <li>
   Very high service and customer orientation, sociable
  </li>
  <li>
   Good computer skills (MS-Office, SAP R / 3)
  </li>
  <li>
   Ability to work within teams
  </li>
  <li>
   Ability to guide employees
  </li>
  <li>
   Creativity / innovative thinking
  </li>
  <li>
   High degree of flexibility
  </li>
  <li>
   Independent and systematic working within a rapidly changing environment
  </li>
  <li>
   Responsibility and self-initiative
  </li>
  <li>
   Openness for professional development
  </li>
  <li>
   Ability to handle stress
  </li>
  <li>
   Willing to travel
  </li>
  <li>
   University or technical college degree preferably with aviation background
  </li>
  <li>
   3-5 years relevant experience in a customer relations / client servicing role, preferably in the aviation industry, material management, technical customer service or maintenance of aircraft
  </li>
  <li>
   Experience of working in a multinational company
   <br/>
  </li>
 </ul>
</div>


Customer Services Manager - Dubai

The First Group

<div>
<div>
<div>
<p>We are looking for a <strong>CRM Specialist</strong> to manage and enhance customer relationships through data-driven marketing strategies. The ideal candidate will be responsible for optimizing CRM campaigns, improving customer engagement, and driving retention by leveraging analytics and automation tools.</p> <p> </p> <p><b>Key Responsibilities:</b></p> <ul> <li>Develop and execute CRM marketing campaigns, including email, SMS, push notifications, and loyalty programs.</li> <li>Optimize customer journeys to enhance engagement, retention, and lifetime value.</li> <li>Optimize customer journeys to enhance engagement, retention, and lifetime value.</li> <li>Analyze customer behaviour, campaign performance, and key metrics to drive marketing decisions.</li> <li>Generate reports and insights to optimize future marketing strategies.</li> <li>Improve CRM processes to enhance efficiency and personalization.</li> <li>Partner with cross-functional teams, including marketing, sales, and IT, to ensure seamless CRM integration.</li> <li>Stay updated on CRM trends, best practices, and emerging technologies to enhance strategy.</li> </ul>
</div>
</div>
</div>

CRM Specialist

Fendi

<p></p><div><div><div><div><h3 class="jobSectionHeader"><b>Position
</b></h3><p></p><p>The CRM Specialist supports the ME team with ad hoc analysis and reports, ensuring that FENDI CRM guidelines are implemented in the ME network. He/she will provide comprehensive administration and operative support to the other functions.
</p></div><p></p><div><h3 class="jobSectionHeader"><b>Job responsibilities
</b></h3><p></p><ul><li>Maintain the database clean and reliable, manage clients reassignment and deduplication of profiles
</li><li>Data Mining, KPIs tracking, Strategic Analysis and Reporting
</li><li>Creation and control of target list for all direct marketing activities and in-store events
</li><li>Cost control and budgeting activities
</li><li>Ensure dedicated CRM training sessions for all the new joiners &amp; CRM Ambassadors
</li><li>Implement in-store moments calendar &amp; support in all clienteling activations
</li><li>Creation of Competition benchmark reports
</li><li>Support all logistic and operative activities for the direct marketing
</li><li>Support coordination between retail, merchandising and communication through the formalization of events
</li></ul></div><p></p><div><h3 class="jobSectionHeader"><b>Profile
</b></h3><p></p><ul><li>University Degree in Business or Economics
</li><li>Advanced analytical skills
</li><li>Excellent Excel and Power point mastery
</li><li>Fluency in English
</li><li>Clienteling mindset
</li><li>Previous experience in a similar role will be considered a plus
</li></ul></div></div></div><p></p><div><div><div><div><div><h2 class="jobSectionHeader"><b><i>FENDI
</i></b><br>
<b>MAISON
</b><br>
</h2><div>The Fendi Maison was established by Adele and Edoardo Fendi in Rome in 1925. The opening of the first Fendi boutique &ndash; a handbag shop and fur workshop followed. Soon winning international acclaim, Fendi emerged as a brand renowned for its elegance, craftsmanship, innovation and style.
<br>
Called by the legendary five Fendi sisters, the collaboration with the late Karl Lagerfeld began back in 1965 and lasted 54 years. In 1992, Silvia Venturini Fendi seconded him in the Artistic Direction; in 1994, she is given the direction of Accessories and later of Menswear.
<br>
In 2000, the LVMH group acquires Fendi becoming in 2001 its majority shareholder. Appointed in 2020, Kim Jones held the role of Artistic Director of Couture and Womenswear until 2024. Since 2020, Delfina Delettrez Fendi, fourth generation of the Fendi family, is Artistic Director of Jewellery. Today Fendi is synonymous with quality, tradition, experimentation and creativity.</div></div></div></div></div></div></div><p></p>

Explore 5540+ Client relations specialist in Dubai United Arab Emirates this November. Find roles across top companies and apply now to boost your career.

5540 client relations specialist jobs IN Dubai United Arab Emirates

Client Coordinator (Trilingual) & Content Executive

Receptionist

Kazakh-Speaking Client Relations Manager

Sales Admin/ Customer Service - Arabic Speaking

Customer Services Manager - Dubai

CRM Specialist

CRM Specialist